Quick Question regarding MMS - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hey S4ers,
So I recently gave my friend my S4 (i337) restored to NB1. She does not have an active data plan, but I figured since I'm giving her the phone, it wouldn't matter too much.
She used to have an unlocked T-Mobile Phone working on AT&T, just running it on the EDGE network.
Anyway long story short, she cannot receive MMS anymore after using this phone. The phone has signal, but does not display E, 2G, 3G, 4G, or LTE. Just the signal bars. So I ordered an unlock code and received it, thinking that if I unlock the SIM that she could get this functionality. I tried the #0111*CODE# method in the dialer and receive an incorrect MMI message. Are there any other methods to unlocking the phone with the code that I have? No root would be ideal, because she has everything all set up on it, but I am open to any suggestions, really. I was wondering if I am going down the correct path in enabling MMS, by unlocking the phone like her old one used to be, or if AT&T needs to be contacted.
FYI, when we set up the phone, we called AT&T to register the new SIM, and provided the IMEI number, is it possible that they turned off any functionality because it was a smart phone without a data plan?
Any help would be appreciated, thanks!

treyvaporizer said:
Hey S4ers,
So I recently gave my friend my S4 (i337) restored to NB1. She does not have an active data plan, but I figured since I'm giving her the phone, it wouldn't matter too much.
She used to have an unlocked T-Mobile Phone working on AT&T, just running it on the EDGE network.
Anyway long story short, she cannot receive MMS anymore after using this phone. The phone has signal, but does not display E, 2G, 3G, 4G, or LTE. Just the signal bars. So I ordered an unlock code and received it, thinking that if I unlock the SIM that she could get this functionality. I tried the #0111*CODE# method in the dialer and receive an incorrect MMI message. Are there any other methods to unlocking the phone with the code that I have? No root would be ideal, because she has everything all set up on it, but I am open to any suggestions, really. I was wondering if I am going down the correct path in enabling MMS, by unlocking the phone like her old one used to be, or if AT&T needs to be contacted.
FYI, when we set up the phone, we called AT&T to register the new SIM, and provided the IMEI number, is it possible that they turned off any functionality because it was a smart phone without a data plan?
Any help would be appreciated, thanks!
Click to expand...
Click to collapse
What carrier SIM is being used in it? Also check your APN settings.

She is on AT&T and the APN is good. We had to get a new micro sim

Related

[Q] Can't get I337 to work with Verizon after following unlock guide.

I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
VTAssault said:
I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
Click to expand...
Click to collapse
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
jdisco1 said:
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
Click to expand...
Click to collapse
I really do hope it's this simple. I'll try it tomorrow and let you know if it works.
I've never heard of a gsm phone working on cdma. Is it even possible?
Airtioteclint said:
I've never heard of a gsm phone working on cdma. Is it even possible?
Click to expand...
Click to collapse
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
jdisco1 said:
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
Click to expand...
Click to collapse
It should be able to work with CDMA. I've seen the option in some of the menu's I've been through. And the guides have all said that they can work between AT&T and Verizon/T-Mobile or vice versa.
Also, AT&T will unlock the phone for you if you go to their website and fill out the stuff. The only reason I didn't do this is because I'm still under contract and I would have to break that and pay the early termination fee.

[Q] Verizon S5 using straight talk att sim?

Hello all,
I bought a Verizon s5 on eBay for $250 the other day. From my reading other forums, I thought that I could just pop my straight talk sim in and it would work.
Apparently that is not the case.
After some reading, I used towel root and was able to get the hidden menus to work , but I really don't know what bands that I should try to enable?
I have a straight talk sim that is set up for an att phone (works perfectly in my S4).
Thus far the phone doesn't recognize my sim at all. It just has a circle where the signal indicator would be.
The phone arrived with a apalachian wireless sim installed and it gets full signal with that sim.
I checked the esn with swappa and it appears to be good.
Any insight would be great. I'm new to all of this and really don't know what I'm doing.
hphillips1 said:
Hello all,
I bought a Verizon s5 on eBay for $250 the other day. From my reading other forums, I thought that I could just pop my straight talk sim in and it would work.
Apparently that is not the case.
After some reading, I used towel root and was able to get the hidden menus to work , but I really don't know what bands that I should try to enable?
I have a straight talk sim that is set up for an att phone (works perfectly in my S4).
Thus far the phone doesn't recognize my sim at all. It just has a circle where the signal indicator would be.
The phone arrived with a apalachian wireless sim installed and it gets full signal with that sim.
I checked the esn with swappa and it appears to be good.
Any insight would be great. I'm new to all of this and really don't know what I'm doing.
Click to expand...
Click to collapse
What APN are you using?
I didnt bother changing the apn because it doesnt recognize my sim. It just has a circle where the signal indicator should be.
Global mode should work fine. The issue might have something to do with the Verizon system not recognizing the ST sim card. Even though the S5 is unlocked, you might have to call VZW to see if it's a privisioning issue. You can check ESN with them too because it could be bad. Good luck and post back if/when you fine the answer.
I am running the same exact setup. Works great for me. Including mms. U should have done a factory reset before rooting. Either way. ....make sure it's in global mode under settings more networks/ network mode. Then download using WiFi since u don't have data yet, straight talk data settings from Google play store. Hit home button open data settings, follow instructions. Good luck.

[Q] new to verizon galaxy S5

Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Just a thought, go to settings /more networks and make sure you have the correct network checked
New to verizon galaxy s 5
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
jokey321 said:
Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Click to expand...
Click to collapse
jokey321 said:
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
Click to expand...
Click to collapse
Wait... you put an AT&T sim in your phone? This is a Verizon forum. If I misunderstood, please tell me.
Just to be clear because you didn't state it in your post, you must unlock your phone prior to using a non-Verizon SIM. You can sometimes get these unlock codes from Verizon but you can also buy them online. I've used GSMLiberty.net with success before. After that, you should be able to pop in your SIM from the new carrier and begin using it right away. In some cases, you may need to manually add the correct APN for your carrier. Find these settings under Settings > More networks > Mobile networks > Access point names. Click the little plus icon in the top right and manually enter AT&T's APN information. You may need to Google that as I don't know AT&T's APN info.
I use my Verizon S5 on T-Mobile's networks with absolutely no issues, I assume it would be a similar experience for AT&T as well. For me, I put my T-Mobile SIM card in and could make calls and receive texts, but mobile data and MMS was not working properly until I manually added the correct APN information. After that, MMS, 4G LTE data and everything is working flawlessly.
You do not need an unlock code for a LTE Verizon phone. These phones are already unlocked. One must set the correct APN.
Do not buy an unlock code!
I have used my Verizon S5 with att and t-mobile.
Good luck.
Sent from my C6806_GPe using Tapatalk
thank you all
Thank you for your posts. Most of the phone works. When I leave a wi-fi area my phone goes to emergency calls only. When I go back to a wi-fi area the normal call service works again. I'm new to verizon and samsung. Wanted to use straight talk because i didn't feel like paying a fortune for service. I'll get it figured out some way.
Thank you again

G935U firmware with Verizon MVNO

Hi guys,
I bought the unlocked firmware phone back in December 2016. The phone is great, the problem is I am using EcoMobile MVNO. It's refusing to recognize the network with the MVNO's sim card. I've spent hours on the phone with them and they claim all is OK on their (and Verizon's) end.
The phone sort of works, so I've just been grinning and bearing it so far. Using 4G switcher, I can put it in CDMA only mode, in which case it connects to '123456' and I can receive and make calls, and receive texts, but have no internet. If I put it in full LTE/GSM/CDMA auto mode, it connects to LTE, so I have internet, but it claims I'm not connected to Verizon network and in fact it's not available. So in this mode I can't receive calls or texts. Can't send texts under any mode. I've done a full factory reset at the MVNO's behest, of course that did nothing. The phone seems to connect fine to Verizon's network if I borrow someone elses's Verizon sim. My MVNO sim also works in my wife's iPhone5 without a problem. So it really seems to come down to the firmware on the phone. I'm holding out against hope that when Nougat comes to the G935U firmware, this problem is magically solved... but just in case decided to post here.
Please help, any ideas would be appreciated.
-Frustrated G7E user
galaxy7user said:
Hi guys,
I bought the unlocked firmware phone back in December 2016. The phone is great, the problem is I am using EcoMobile MVNO. It's refusing to recognize the network with the MVNO's sim card. I've spent hours on the phone with them and they claim all is OK on their (and Verizon's) end.
The phone sort of works, so I've just been grinning and bearing it so far. Using 4G switcher, I can put it in CDMA only mode, in which case it connects to '123456' and I can receive and make calls, and receive texts, but have no internet. If I put it in full LTE/GSM/CDMA auto mode, it connects to LTE, so I have internet, but it claims I'm not connected to Verizon network and in fact it's not available. So in this mode I can't receive calls or texts. Can't send texts under any mode. I've done a full factory reset at the MVNO's behest, of course that did nothing. The phone seems to connect fine to Verizon's network if I borrow someone elses's Verizon sim. My MVNO sim also works in my wife's iPhone5 without a problem. So it really seems to come down to the firmware on the phone. I'm holding out against hope that when Nougat comes to the G935U firmware, this problem is magically solved... but just in case decided to post here.
Please help, any ideas would be appreciated.
-Frustrated G7E user
Click to expand...
Click to collapse
Flash the vzw firmware or go through the steps for the hybrid rom with vzw modems implemented.
Thanks. I was really hoping for something less intrusive, maybe some CSC edit fix, or some such.
galaxy7user said:
Thanks. I was really hoping for something less intrusive, maybe some CSC edit fix, or some such.
Click to expand...
Click to collapse
Welp, the 7.0 update is here, and it didn't fix my issue, in fact now I can't even get LTE data as I used to get. :crying:
So I had this issue when I first got the nougat update. When I got my S7 I put in my brothers sim card to made sure it worked on Verizon cause i was buying it from someome and anyway I activated my straight talk verizon SIM and everything was great until I got the update and my service was weird and I didn't know what to do and then it dawned on me, I put in an actual verizon SIM card, doesn't need to be active let it register and then put your SIM back in and everything was great! Hope this helps...
Switched to TotalWireless, phone works now. They first sent me a SIM which didn't work, then had to send a different, post-paid one.
I now suspect if ECO also sent me a postpaid based SIM it would start working. Things are always way too complicated when Verizon is involved.
S7 U with Verizon MVNO
skater95 said:
So I had this issue when I first got the nougat update. When I got my S7 I put in my brothers sim card to made sure it worked on Verizon cause i was buying it from someome and anyway I activated my straight talk verizon SIM and everything was great until I got the update and my service was weird and I didn't know what to do and then it dawned on me, I put in an actual verizon SIM card, doesn't need to be active let it register and then put your SIM back in and everything was great! Hope this helps...
Click to expand...
Click to collapse
I'm tempted to try this as I'm having the same problem with my 935U and Xfinity Mobile (Verizon MVNO) SIM, instead of connecting to the Verizon network, it connects to network 123456. I did load the 935V firmware, which worked fine, but I'd prefer to return to the U firmware if this would work. Is this still working for you, and if so, do you just need to put the regular verizon sim in once and from then on the MVNO sim will work, and continue to work including after a reboot?
ralrdz said:
I'm tempted to try this as I'm having the same problem with my 935U and Xfinity Mobile (Verizon MVNO) SIM, instead of connecting to the Verizon network, it connects to network 123456. I did load the 935V firmware, which worked fine, but I'd prefer to return to the U firmware if this would work. Is this still working for you, and if so, do you just need to put the regular verizon sim in once and from then on the MVNO sim will work, and continue to work including after a reboot?
Click to expand...
Click to collapse
I put in a Verizon SIM in it once and that was after the nougat update. But every time the phone restarts, I have to make a phone call for it to connect to the service or it will just stay stuck in "searching for service" but once the phone call connects, I hang up and everything works as it should.
skater95 said:
I put in a Verizon SIM in it once and that was after the nougat update. But every time the phone restarts, I have to make a phone call for it to connect to the service or it will just stay stuck in "searching for service" but once the phone call connects, I hang up and everything works as it should.
Click to expand...
Click to collapse
Thanks, strange problem. I'll probably just stick with the 935V firmware for now as that's working fine (just have the Verizon bloat and failing the hotspot check). I also have a dialog going with Samsung support to see if they're aware of the problem and have a fix.

H918 (T-Mobile) - Is it carrier unlocked?

Hi everyone.
I bought a V20 T-Mobile version H918 on eBay. Seller claims it's carrier unlocked. As a precaution, I bought a $10 Red Pocket prepaid SIM card to test it with (because my current phone is CDMA). First, I tested it with Red Pocket's "GSMA" sim card, which uses AT&T's network. When using this SIM, the phone mostly didn't work. Out of 30 tries, I was only able to make a phone call once. All other times, I got no dial tone. And I wasn't able to receive data at all. APN settings were correct, verified with Red Pocket customer service; also tried many other APNs I found on google, but they made no difference.
Next, after doing a factory reset, I tried Red Pocket's "GSMT" SIM card, which uses T-Mobile's network. When using this SIM, all services including calling, texting, mms, and data work perfectly. Although, despite it working, the phone is using the wrong APN (fast.t-mobile.com). This seems to be a hard default setting, and the phone doesn't allow me to select a different APN while this SIM card is inserted.
Red Pocket tells me that an unlocked phone should work fine with either the "GSMA" or the "GSMT" card. So, their advice, together with the fact that the phone isn't letting me change the APN when on T-Mobile's network, leads me to believe it might not be unlocked. How can I know for sure?
Note: IMEI registers as clean in the database. Also, the IMEI in settings, the one shown by dialing *#06#, and the one on the sticker all match.
Thanks!
cyberspectre said:
Hi everyone.
I bought a V20 T-Mobile version H918 on eBay. Seller claims it's carrier unlocked. As a precaution, I bought a $10 Red Pocket prepaid SIM card to test it with (because my current phone is CDMA). First, I tested it with Red Pocket's "GSMA" sim card, which uses AT&T's network. When using this SIM, the phone mostly didn't work. Out of 30 tries, I was only able to make a phone call once. All other times, I got no dial tone. And I wasn't able to receive data at all. APN settings were correct, verified with Red Pocket customer service; also tried many other APNs I found on google, but they made no difference.
Next, after doing a factory reset, I tried Red Pocket's "GSMT" SIM card, which uses T-Mobile's network. When using this SIM, all services including calling, texting, mms, and data work perfectly. Although, despite it working, the phone is using the wrong APN (fast.t-mobile.com). This seems to be a hard default setting, and the phone doesn't allow me to select a different APN while this SIM card is inserted.
Red Pocket tells me that an unlocked phone should work fine with either the "GSMA" or the "GSMT" card. So, their advice, together with the fact that the phone isn't letting me change the APN when on T-Mobile's network, leads me to believe it might not be unlocked. How can I know for sure?
Note: IMEI registers as clean in the database. Also, the IMEI in settings, the one shown by dialing *#06#, and the one on the sticker all match.
Thanks!
Click to expand...
Click to collapse
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Phoenix591 said:
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Click to expand...
Click to collapse
Thanks for the reply. You're saying if it were still locked, it would give an error message with the AT&T SIM?
cyberspectre said:
Thanks for the reply. You're saying if it were still locked, it would give an error message with the AT&T SIM?
Click to expand...
Click to collapse
right, if it were locked, you wouldn't even get 1/30 phone calls to work, you'd get like invalid sim or something. Locked means it wouldn't even try to use the other sim.
Happend to find a video of someone with a simlocked h918 unlocking it, it shows networked locked where the carrier name goes.
Phoenix591 said:
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Click to expand...
Click to collapse
Phoenix591 said:
right, if it were locked, you wouldn't even get 1/30 phone calls to work, you'd get like invalid sim or something. Locked means it wouldn't even try to use the other sim.
Happend to find a video of someone with a simlocked h918 unlocking it, it shows networked locked where the carrier name goes.
Click to expand...
Click to collapse
I'll take your word for it. Time to take off the wrapper! Thanks

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