[Q] Need some major help - Galaxy S 5 Q&A, Help & Troubleshooting

Okay so im still sort of new to this whole forum and so far I've talked to some great people who have helped me understand how to root, and theme haha thanks.
But this is a serious matter. My mother has Verizon wireless their tech support can't figure out whats going on with her phone and shes getting death threats and lawsuits.
She has switched out her phone 2 times, changed her number twice and it still sends out messages of spam, like to random numbers, Pretty much she's spoof'd. I have looked at her phone and I've yet to see any strange apps, I've ran scans, she doesn't even have an SD card anymore. While she was transitioning to a new phone tho, they gave her a loaner phone, before she got out of the store she had 13 new messages sent out to random people.
I'm stumped, Verizon is stumped my moms freaking out etc.
I have also updated her phone to 5.0 here are the screen shots and the actual model of the device.
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funny thing also my dad is on the account as well, But he has no problem do you think maybe its something to do with the account?
Any sort of anti virus thats really good, shes done resets and new flashes etc.
Please help.

This has been happening for over 2 months btw this is her new phone and it's still doing it.

Change account password and set up 2 step verification
Make a new account and set up 2 step

Related

screen acting funny? NOT mis-aligned

so.. i get this new phone from tmob cuz my other one took a **** and im noticing an issue with the screen.. every so often it sorta gets like a blur or movement on it and it drives me NUTS! it seems to only happen in port mode not landscape. im not sure how exactly to describe it.. whenever it happens i put the phone in landscape then slide the keyboard back in and its gone but this is driving me up a wall. if i can get a screen shot while it happens ill post it..but does anyone have any idea whats going on?
here is some pics i snapped with the digital camera.. it doesnt show up on the pc when i sync the phone so this is deff a screen issue..
it seems to happen at only top and bottom of screen..not so much in the middle.. i know its not that today plugin causing the issue cuz it does it in txt msgs or im+ too.
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[img[http://img57.imageshack.us/img57/2532/dscn7103fy6.jpg[/img]
try a fresh rom update, and see if it happens when you run the cpu at stock
well i called t-mobile and they are sending me a new one.. ive had 3 mdas in the past 2 weeks.. 1st one they sent had a bad charger port, 2nd one had a cracked face up by the IE button, 3rd has this screen issue.. i swear to christ if the 4th one has a issue im going to freak out.
on a side note, the guy told me that if i continue to have problems he has noted my acct and when the HTC Atlas aka T-Mobile Wing comes out that i can upgrade to that for free..so im hoping something else happens to my phone end of may/mid july.. haha

ShopSavvy Coming to a WM phone near you!

This is the only app I miss from my Android experiment. It's due to hit with the Windows Mobile Market. Guess I'll have to upgrade to 6.5 now.
ShopSavvy now will use Bing Maps instead of Google.
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I tried it on the MyTouch 3G before I returned it for a Touch Pro 2, and while it's an awesome little program it always had few or no listings for my area, and some of the stores it missed on products I know have said products in stock. If it can improve it's local listings, I'd definitely jump on it again.
any word when this apps coming?? this apps really useful and bad ass!!! hope that its coming sooner then later cause they did say its coming for wm6.5!!
I emailed them about it a couple of weeks ago, and all they said was they were still working on it. I couldn't get much out of them at all.
californiarailroader said:
I emailed them about it a couple of weeks ago, and all they said was they were still working on it. I couldn't get much out of them at all.
Click to expand...
Click to collapse
oh ok cool well at least we still know there working on it and that its coming!! its info maybe not the info we wanted but better then nothing lol... I really want it, we need to put a fire under there asses lol... thanx though for posting!
I just e-mailed them and await a response.
I already told my loved ones that there will be no Christmas this year unless I get ShopSavvy!
Just got a repsonse back from Big In Japan... The WiMo version has been stalled out a little bit due to difficulties with the MANY different camera configurations and a few other pressing projects that have fast approaching deadlines. But don't worry. It's still on my radar.
Looks like I'll be headed back to Android for a while!

[Q] [BUG] honeysmartdroid window

Hello,
I found a bug in the (honeysmartdroid rom) and since I can't post it in the development thread (because of less than 10 posts) I'm posting it here hoping someone can help me.
The problem is this, when I want to use my banks app I have to fill in my card number by spinning wheels, but the window is to small in the rom so can't enter the last number.
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This also occurs with the date of birth, there also the last number is missing (you only see 199 and 198 etc.) but there I can spin it and guess wich 199 year i'm at.
So my question is:
Does someone know an easy way to fix this?
and if this isn't in the right place how do I get it there?
First of all, if you posted anywhere else but here or even better, Q&A, the thread would be closed.
As for your problem, to me it looks like a resize problem. Best thing you can do is message memnoc, attach those images and wait.
And yes, there is an easy fix for that. Flash another ROM.
EDIT: And frankly it isn't that hard to guess which year it is. If the last one 198 and the one above is 199, it's only reasonable to conclude that its 1989 and 1990. So from there I think it should be more then easy.
thanks, I wil send a message to memnoc. And like I said the problem was with entering bij bank card number (ends with 3 numbers and I can only enter 2), not with the year. That was just extra as an example.

Weird Google Login Error Popping Up Regularly

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The above pops up sometimes on its own, as well as generally when I get an alert for a new text or the like. But my Google Account is already synced and seems to be in working order for the apps that need it. And when I click through on the above to try and log in, nothing happens.
Any thoughts as to what is causing it, and how to fix it? Been having this issue for about a week now (which induced me to try and upgrade...was not pleased with the experience, so I reverted to my most recent backup, and the problem is thus still there.
I'm not running sac's rom, but I heard there is a fix for that error in the rom thread. Do a search for google sign in error in the rom thread.
beerindex said:
The above pops up sometimes on its own, as well as generally when I get an alert for a new text or the like. But my Google Account is already synced and seems to be in working order for the apps that need it. And when I click through on the above to try and log in, nothing happens.
Any thoughts as to what is causing it, and how to fix it? Been having this issue for about a week now (which induced me to try and upgrade...was not pleased with the experience, so I reverted to my most recent backup, and the problem is thus still there.
Click to expand...
Click to collapse
From a computer check your Google account setting to verify that two factor authentication is turned off.
Sent from my Nexus 7 using XDA Premium 4 mobile app

S4 fix for "sim not present please restart your device" FIX!

I've seen several posts here & there regarding this issue but I haven't seen a good detailed post explaining how to resolve it.
Please be aware this won't fix sim errors associated with flashing different ROMS etc. Nor will it fix any hardware issues connected to not reading your sim card. But what it can do is offer a fix for us S4 owners who get tired of the pop up dialogue box problem stating there is no sim card present when there actually is.
This as far as I have read is down to some improper elemental mix in the material manufacturing process at some Samsung production sites.
Well whatever it is it's just about one of the biggest pains in the a$$ when using your phone. So this may not work for all but I myself buy, sell & repair phones & I've had many come through my hands with this problem. Even my own S4 started doing it but this fixed it for me. Some of my customers had written off their device until I showed them this. But like I said it may or may not work for you so you can at least try it. It ain't complicated in anyway so just follow the pics below.
Hopefully it will help anyone who has this issue. :good:
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KEYWORDS S4 simcard error: S4 sim problem: S4 sim not detected please restart your device: S4 sim
Bless U. It's been irratating Me but so far so good. I'll report back in a few Days if it's any bad
Thanks

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