[Help Needed] WIfi issue with Nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Hi,
With my N4, I am able to connect to my home wifi and I can browse through Chrome, can open any website etc.
Until last week, everything was working fine with WiFi. But suddenly, it stopped connecting to Play store. But, whatsapp and other such apps were working fine with WiFi/GPRS.
I did a factory reset, didn't help. Then, sideloaded v5.1. Soon after the update, when tapped on Play store, it says "Couldn't sign in, Can't establish a reliable connection to the server". I am not able to set up any google account yet. I cant even install any app yet.
If I tap on play store or say add account in gmail: if first tries to connect something as shown in 1.png, after some times throws error shown in 2.png.
I was having LRX22C(v5.0), sideloaded LMY47O (v5.1), the problem still persists even after the update. I checked the /etc/hosts file, it has a single line: 127.0.0.1 localhost. So I think, there is no point in rooting my N4 to tweak hosts file.
Pls help.
Thank you

It work in 3G?
If yes, try another radio!
If din't work, install the factory image of 5.1 and then flash your ROM
noob_lollipop said:
Hi,
With my N4, I am able to connect to my home wifi and I can browse through Chrome, can open any website etc.
Until last week, everything was working fine with WiFi. But suddenly, it stopped connecting to Play store. But, whatsapp and other such apps were working fine with WiFi/GPRS.
I did a factory reset, didn't help. Then, sideloaded v5.1. Soon after the update, when tapped on Play store, it says "Couldn't sign in, Can't establish a reliable connection to the server". I am not able to set up any google account yet. I cant even install any app yet.
If I tap on play store or say add account in gmail: if first tries to connect something as shown in 1.png, after some times throws error shown in 2.png.
I was having LRX22C(v5.0), sideloaded LMY47O (v5.1), the problem still persists even after the update. I checked the /etc/hosts file, it has a single line: 127.0.0.1 localhost. So I think, there is no point in rooting my N4 to tweak hosts file.
Pls help.
Thank you
Click to expand...
Click to collapse

It worked with 2g, didn't try with 3g.
Side loaded the ota update only, do u still think installing factory image will make any difference? This is the first time I flashed my N4.
steroideg said:
It work in 3G?
If yes, try another radio!
If din't work, install the factory image of 5.1 and then flash your ROM
Click to expand...
Click to collapse

Try to flash the factory with the Nexus RootToolikit.
It is for Windows/Ubuntu/Mac. (http://www.wugfresh.com/nrt/)
Try it, for me if you flash with NRT you'll solve your problem.
With this flash, NRT flash the correct radio for your phone.
It work, try
noob_lollipop said:
It worked with 2g, didn't try with 3g.
Side loaded the ota update only, do u still think installing factory image will make any difference? This is the first time I flashed my N4.
Click to expand...
Click to collapse

OK, thanks. Will try that.
Has anyone else faced this problem? Any other suggestions ?
steroideg said:
Try to flash the factory with the Nexus RootToolikit.
It is for Windows/Ubuntu/Mac.
Try it, for me if you flash with NRT you'll solve your problem.
With this flash, NRT flash the correct radio for your phone.
It work, try
Click to expand...
Click to collapse

why do u guys think, wifi is behaving this weird? Its working for every other thing except for google play?
Changing the radio is the only solution? It used to work well until last week.
steroideg said:
Try to flash the factory with the Nexus RootToolikit.
It is for Windows/Ubuntu/Mac.
Try it, for me if you flash with NRT you'll solve your problem.
With this flash, NRT flash the correct radio for your phone.
It work, try
Click to expand...
Click to collapse

steroideg said:
It work in 3G?
If yes, try another radio!
If din't work, install the factory image of 5.1 and then flash your ROM
Click to expand...
Click to collapse
Installed the factory image of 5.1, same error.
Pls suggest

noob_lollipop said:
Installed the factory image of 5.1, same error.
Pls suggest
Click to expand...
Click to collapse
Does it connect to the Google Account through other WiFi Access Points? (meaning the issue could be some network side issue with your LAN)
Could it perhaps be a Google side issue? The message says it could not connect, or is not provisioned. Is it possible your device is somehow blacklisted?
If everything else aside from that works on WiFi, I do not think this is a WiFi/Radio issue with your phone.

ariesgodofwar said:
Does it connect to the Google Account through other WiFi Access Points? (meaning the issue could be some network side issue with your LAN)
Could it perhaps be a Google side issue? The message says it could not connect, or is not provisioned. Is it possible your device is somehow blacklisted?
If everything else aside from that works on WiFi, I do not think this is a WiFi/Radio issue with your phone.
Click to expand...
Click to collapse
I am yet to check on other WiFi access points.
Any idea on how to ensure that my device is not blacklisted? But, if it is blacklisted, it should not have worked with my mobile connection. Another thing is, say, I logged into play store with my mobile data connection and set up a gmail account. When switched back to WiFi, I can sync my account without any problem. Suffice to say that device is not blacklisted??

noob_lollipop said:
I am yet to check on other WiFi access points.
Any idea on how to ensure that my device is not blacklisted? But, if it is blacklisted, it should not have worked with my mobile connection. Another thing is, say, I logged into play store with my mobile data connection and set up a gmail account. When switched back to WiFi, I can sync my account without any problem. Suffice to say that device is not blacklisted??
Click to expand...
Click to collapse
I am not sure, as I am not up to date on Google's Security policies, but you might try calling them. That said, are you saying you can log into all of the Google Services if on mobile, but just not on WiFi? If that is the case, and you do not have issues otherwise on Wifi, I would guess there is an issue with your router or firewall settings on your LAN.

Related

[Q] Cannot download anything from Market through 3G data

Hi everyone,
I have this problem after I flash 2.3 HKTW.
I cannot download anything from Market through my 3G network.
once I click the download (or update) button, there is a notification appear says connect to WIFI to start the download. After I connect to Wifi, all download start immediately.
the download from website derectly on mobile browser is all good.
Does anyone have any idea how to bypass this? I dont think it is a market problem. It is a setting.
i have the same problem, i also am unable to find any resolution.
kmk2k6 said:
i have the same problem, i also am unable to find any resolution.
Click to expand...
Click to collapse
I REflash my atrix again, the problem is still there.
so weir
I am also having this issue. I have 2.3.4 baseband N_01.97.00R.
I was able to download apps on 3G after the inital flash but now for some reason I cannot.
cerowand said:
I am also having this issue. I have 2.3.4 baseband N_01.97.00R.
I was able to download apps on 3G after the inital flash but now for some reason I cannot.
Click to expand...
Click to collapse
Wow, I thought it might be the network problem from Rogers Canada,
you are in ATT, so it might be the ROM problem.
PS. you device upgrade route is the same as mine, AT&T 8525 > iPhone 3G > Motorola Atrix, beside I dont use samsung.
I am having no problems downloading from market over 3G. I would reflash the ROM.
Tried to reflash, it fails. I cannot even get back to 1.5.7,it fails to.
So I did a wipe/factory reset, Did a wipe of Dalvik Cache. Had to add AT&T APN the one there was not working, works fine now. I was even able to reset up motoblur with my existing account but still no Market downloads without wifi..
Now I am getting fustrated!
Hopefully someone has an idea. Everything works, no issues with messaging, email, internet. Just the market and I tried to download from the web market, got the same result.
cerowand said:
Tried to reflash, it fails. I cannot even get back to 1.5.7,it fails to.
So I did a wipe/factory reset, Did a wipe of Dalvik Cache. Had to add AT&T APN the one there was not working, works fine now. I was even able to reset up motoblur with my existing account but still no Market downloads without wifi..
Now I am getting fustrated!
Hopefully someone has an idea. Everything works, no issues with messaging, email, internet. Just the market and I tried to download from the web market, got the same result.
Click to expand...
Click to collapse
Do you mean the market on 1.5.7 also fail? or you cannot flash back to 1.5.7?
FIXED IT!!!!
You will have to do a factory reset. When the phone reboots and you reset up motoblur at the end it brings up Data Saver. DO NOT CHECK IT! leave it off. The explanation for Market says "Automaticlly queues downloads until you are connected to a Wi-Fi network"
One other thing, I had to reset my APN manually after the restore.
But it works now
cerowand said:
FIXED IT!!!!
You will have to do a factory reset. When the phone reboots and you reset up motoblur at the end it brings up Data Saver. DO NOT CHECK IT! leave it off. The explanation for Market says "Automaticlly queues downloads until you are connected to a Wi-Fi network"
One other thing, I had to reset my APN manually after the restore.
But it works now
Click to expand...
Click to collapse
wow, that's the trick, we all check that little SOB when we set up the blur.
Thank you so much
cerowand said:
FIXED IT!!!!
You will have to do a factory reset. When the phone reboots and you reset up motoblur at the end it brings up Data Saver. DO NOT CHECK IT! leave it off. The explanation for Market says "Automaticlly queues downloads until you are connected to a Wi-Fi network"
One other thing, I had to reset my APN manually after the restore.
But it works now
Click to expand...
Click to collapse
Works thank you

[Q] can't setup google account

So for the past few months I've been messing with different roms and accidentally setup one of my roms with a different email and bought the app chandroid. When I reverted to the main Rom I use chandroid wanted me to update so I tried but since I bought it under a different account it wanted me to buy it again. I found that the new market let's you switch between emails so I installed it but was unable to download or update any app.
This is where all the trouble started. I went to Google for answers and someone suggested clearing the data in the market. After doing this market would just say an error has occurred and shuts down. I then tried a factory reset. When I go to setup the account it says can't establish a reliable data connection. I understand this is a known problem but its different from my problem because even factory reset won't fix it. I've tried the YouTube method as well to no avail. One of my roms didn't come with the YouTube app and when I tried downloading it it said I already had it but it was no where to be found under app management.
The only luck I have had is with the muiu Rom. I was able to setup the account but that Rom looks too much like the iPhone and I prefer cyanogen 7 mod. I have factory reset, wiped cache, reinstalled rom. The only way market works is when I reinstall backed up roms.
Any help would be greatly appreciated.
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
isinisterx said:
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
Click to expand...
Click to collapse
It was installed. The problem is that it uses Google to authenticate the app and I can't setup my Google account so it can't authenticate. When I factory reset I get the message can't establish data connection. My internet works perfectly fine. Right now I just want a clean install of cyan 7 with the new market. I installed gapps as well and still same problem.
I really don't care about the app anymore since I installed 4chon. I just want my market to work again.
Does anyone have any idea how to fix this? I've tried everything possible as far as I know.
Okay so I figured it out. What I had to do was unroot my phone. Just download the PC36IMG.zip online and put it on the root of your sdcard. Go into clockworkmod by powering the phone off and then holding the down vol. and pwr button at the same time untill the hboot screen shows up. It will automatically detect it and just say yes when it asks you to install it. When it's finished you have to either delete the PC36IMG.zip file or rename it otherwise everytime you reboot the phone it will reinstall it. That's not a very good fix but as I am the only person I know of who has had this problem I do not see a better fix anytime soon.

cant update apps since 4.2 update

I cant update any apps on me nexus7 now running 4.2.1 and still same issue the updates i choose just keep showing downloading and never download anything. Anyone else having this issue
slybunda said:
I cant update any apps on me nexus7 now running 4.2.1 and still same issue the updates i choose just keep showing downloading and never download anything. Anyone else having this issue
Click to expand...
Click to collapse
Did you clear your framework services cache to get the update maybe? This is one of the symptoms I have read about.
I think the fix was to delete your playstore account on the Nexus and then sign in again.
Others may have better input.
Yeah, sign out and back in. Should fix that.
Ok will try that could not even downloadf any other app either.
Ok i deleted the play account and added a different one and same problem, cant get any apps stuck on downloasding progress bar.
Also how do do you sign out of the account
Also i did download the update to 4.2 via framework clear method.
Iv added a different account google play store I'm still does not work
Go into settings apps find google play click on it .. Clear cache and data .. reboot your tablet
If that does not work . and only then .
go into settings accounts google.. in the google account at the top right click the ... then delete account. REBOOT. it will prompt you to set up your Google account again once it boots backup...
This should Solve your troubles. If not and only then go into settings apps all
FIND GOOGLE FRAMEWORK .. clear data in there..
Good Luck
Ok brb gonn try the above
Done all of the above still not working just shows downloading bar and doesnt download anything time for an rma?
slybunda said:
Done all of the above still not working just shows downloading bar and doesnt download anything time for an rma?
Click to expand...
Click to collapse
can u connect too and upload/download to any other devices on your home network?
If not you likely have a borked wifi chip.....
Just to add when i removed the google account and rebooted it did not ptompt me to add the google account on boot but when play store was launched it prompted me then. Still no luck though
bonzer2u said:
can u connect too and upload/download to any other devices on your home network?
If not you likely have a borked wifi chip.....
Click to expand...
Click to collapse
Im using the nexus 7 on wifi right now to make these posts
slybunda said:
Im using the nexus 7 on wifi right now to make these posts
Click to expand...
Click to collapse
scratch that idea then..... DOH
Im thinking this is software more than hardware issue. Anyone know how to fix this? Id hate to have to do a full wipe on the tablet to try and resolve this,
Get on your computer... Go to play.google.com. log in..
find a simple app and click install.. See if it will install the app to your Nexus 7 ...
or if the nexus is grayed out...if grayed out try a few apps. that we know should work in the nexus. .
This will check to see if your tab has been disabled with wallet... if you can push to the device its just a bug and play store is down for you wait a hour...
By the way ARE you totally stock .. ?
if not whats your configuration
totally stock, not even rooted. will try when i get back home later today,
I had this issue on a rooted N7 with TWRP. After I managed to get the update side loaded, nothing would update and the poor darling vanished from the Google Play website as well. I had to do a factory reset. Then everything was golden. I didn't even lose root, thanks to OTA Rootkeeper.
i didnt even try to sideload the update, all i did was the clear framework cache thingy and then update came and i updated it,
not happy with this if i have to start sideloading all my apps from now on since i dont want to be wiping it to factory settings, i will try the suggestion above when i get home though and see if play store is working, may just let it keep downloading for an hour or so and see if that works.
I think it was the framework clearing that may have caused it. I too tried that step to try and force the update to download. T'was all bad man. However, once I factory reset it, I just left it plugged into power and went out for dinner, when I got back it had downloaded all the apps I had registered on Google Play. Amazon was a different beast of course. By all means, let it percolate and it might fix itself, just keep that reset in mind.
will do, when i get home will leave the tablet on and let it keep trying to install the apps,
when it goes into standby mode when the screen powers off will it still be trying to install the apps in the background or does in standby mode the install process stop?

Nexus 4 internet is messed.

At first, my Nexus 4 wouldn't download or update any apps. I tried a few online solutions to no avail.At this point my chrome,gmail,whatsapp, and everything else worked fine. I figured I'd just do a factory reset as I didn't have much data saved on the phone in the first place. Factory reset didn't help so I tried a hard reset. Now, I can link a google account to the nexus 4 and my gmail works fine. The bars and wifi up top are blue but NOTHING WORKS. My chrome doesn't load anything. I can browse through play store but I can't see any pictures or download/update any apps. I'm typing this message off of my laptop that is connected to the same wifi.
Help!
Nasdel said:
At first, my Nexus 4 wouldn't download or update any apps. I tried a few online solutions to no avail.At this point my chrome,gmail,whatsapp, and everything else worked fine. I figured I'd just do a factory reset as I didn't have much data saved on the phone in the first place. Factory reset didn't help so I tried a hard reset. Now, I can link a google account to the nexus 4 and my gmail works fine. The bars and wifi up top are blue but NOTHING WORKS. My chrome doesn't load anything. I can browse through play store but I can't see any pictures or download/update any apps. I'm typing this message off of my laptop that is connected to the same wifi.
Help!
Click to expand...
Click to collapse
Is this on WiFi only? Does this problem happen in 3g? If it only happens in wifi, and you don't have a custom recovery, wait for the 4.3 update as it fixes A LOT of WiFi issues. If you have custom recovery, try flashing the WiFi fix in the Android Development section or flash a kernel with Prima Drivers (Experimental WiFi Drivers).
sigma392 said:
Is this on WiFi only? Does this problem happen in 3g? If it only happens in wifi, and you don't have a custom recovery, wait for the 4.3 update as it fixes A LOT of WiFi issues. If you have custom recovery, try flashing the WiFi fix in the Android Development section or flash a kernel with Prima Drivers (Experimental WiFi Drivers).
Click to expand...
Click to collapse
Currently out of the city and can't use Data. Will be back in tomorrow and will let you know. If I end up waiting till 4.3 I better get it on the 24th

WiFi connected but not working

A couple days ago my WiFi(on my note 3 only) has started randomly disconnecting. It still says connected though. When I try to go to the play store or browser it won't connect. I tried to see if it was my WiFi connection, but its not the problem. All other devices work fine. It's just my note 3. I dropped it a couple days ago. Could that have messed up WiFi antenna? Also I'm only using the note 3 as a WiFi only device. It has no data plan.
Sent from my SM-N900V
Try deleting updates to and re installing google play services again. You can get it at apk mirror. Check the parenthesis matches your device before you install it.
If you are rooted and have used luckypatcher to patch an ingame purchase you need to get rid of the record of the patch within luckypatcher.
Otherwise you are looking at a reset with odin. If this doesn't solve it then the device is faulty.
Sent from my GT-I9300
shivadow said:
Try deleting updates to and re installing google play services again. You can get it at apk mirror. Check the parenthesis matches your device before you install it.
If you are rooted and have used luckypatcher to patch an ingame purchase you need to get rid of the record of the patch within luckypatcher.
Otherwise you are looking at a reset with odin. If this doesn't solve it then the device is faulty.
Sent from my GT-I9300
Click to expand...
Click to collapse
I know this is way late but I ended up wiping data and going back to the rooted stock rom. The problem was still there. I didn't bother uprooting or doing it through odin. Didn't bother with the hassle. Pretty sure it was a hardware problem.
jmindset said:
I know this is way late but I ended up wiping data and going back to the rooted stock rom. The problem was still there. I didn't bother uprooting or doing it through odin. Didn't bother with the hassle. Pretty sure it was a hardware problem.
Click to expand...
Click to collapse
Do you installed any root wifi app?
It happened to my after restoring the passwords (binary files)
Get a new official ROM and flash it, you don't have anything to lose.
I hope it helps.
Paradox13 said:
Do you installed any root wifi app?
It happened to my after restoring the passwords (binary files)
Get a new official ROM and flash it, you don't have anything to lose.
I hope it helps.
Click to expand...
Click to collapse
Yeah I did that. Tried 3 different roms. It's random but it happened often. Wifi stayed connected but wasn't working. I think it was my antenna
Also checked stock rom??
Nachtwesen2 said:
Also checked stock rom??
Click to expand...
Click to collapse
Yeah I went back to stock. Via twrp backup. Stock apps and everything. Same problem. Still think it was a hardware problem.

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