Gyro/Accelerometer Issues Surfacing with the S6E - Galaxy S6 Edge General

Wanted to start a thread in the General General forum about Gyro/Accelerometer issues that seem to be popping up with this device. There's threads our forums (HERE and HERE) as well as on androidforums.com dealing with autorotation and People Edge Glow not working. Troubleshooting is bringing folks back to a faulty Gyro/Accelerometer with the only known solution being a replacement device . . . at least for now.
In my particular case I couldn't get the People Edge Glow to function and while troubleshooting the problem I noticed that none of my apps or pix would auto-rotate. I downloaded a clinometer app from the Play Store and noticed that when I rotated the phone, the bubble level would only track about 14 degrees to the left and right of vertical before stopping. Bottom line for my People Edge Glow issue is the phone didn't know it was upside down, wouldn't glow, or allow me to silence a call using the heart rate sensor. I returned my phone for a replacement and all's working perfectly.
If you suspect your Gyro/Accelerometer isn't functioning properly, a quick check is to open the stock calendar app and flip your phone between portrait and landscape in both directions to see if it rotates. S6E's are starting to run out of stock and after reports of Edge glass production not keeping up with demand, finding a replacement may start getting tough.
BTW: I'm on a white VZW 64 GB S6E - completely stock.

I can also second this.
I have actually had to return two S for this exact reason.
One with EE which sent a replacement the next day and another with Three UK who are sending a replacement on the 21st.

jms.flynn said:
I can also second this.
I have actually had to return two S for this exact reason.
One with EE which sent a replacement the next day and another with Three UK who are sending a replacement on the 21st.
Click to expand...
Click to collapse
The first S6 Edge I had received had a bad gyroscope also; at this point, i'm seriously considering getting another phone, who knows what other problems will be uncovered.

jeff_roey said:
Wanted to start a thread in the General General forum about Gyro/Accelerometer issues that seem to be popping up with this device. There's threads our forums (HERE and HERE) as well as on androidforums.com dealing with autorotation and People Edge Glow not working. Troubleshooting is bringing folks back to a faulty Gyro/Accelerometer with the only known solution being a replacement device . . . at least for now.
In my particular case I couldn't get the People Edge Glow to function and while troubleshooting the problem I noticed that none of my apps or pix would auto-rotate. I downloaded a clinometer app from the Play Store and noticed that when I rotated the phone, the bubble level would only track about 14 degrees to the left and right of vertical before stopping. Bottom line for my People Edge Glow issue is the phone didn't know it was upside down, wouldn't glow, or allow me to silence a call using the heart rate sensor. I returned my phone for a replacement and all's working perfectly.
If you suspect your Gyro/Accelerometer isn't functioning properly, a quick check is to open the stock calendar app and flip your phone between portrait and landscape in both directions to see if it rotates. S6E's are starting to run out of stock and after reports of Edge glass production not keeping up with demand, finding a replacement may start getting tough.
BTW: I'm on a white VZW 64 GB S6E - completely stock.
Click to expand...
Click to collapse
I've got the White 64GB Edge from VZW as well. Same issues. Camera app text is upside down and won't rotate, pictures are taken upside down as well. Did notice the Google camera app works just fine though. I've got a replacement in the mail, but I'm worried it will end up with the same issue.
Actually, now the Google camera is taking photos upside down as well now.
Another edit...the Google camera is taking pictures right side up again. So weird.

Related

Did google fix the sreen problem after the upgrade?

Hi, Just wonder if you still have the screen problem (register the wrong place when click) after the upgrade.
No. You should check out the humongous thread on google support forums. Googe have now abandned even giving updates on this serious problem.
http://www.google.com/support/forum...8e&hl=en&fid=04134c63c784258e00047fdfe09ae547
p.s. no fix in ere36b either (as im running that now and still experience this problem at random)
I don't understand this issue, I just don't see it on mine at all, no matter what ROM I install ... there has to be something more to this than a simple fault across all handsets ... either select faulty ones or some other factor. Mine just works 100% as expected at all times.
That said I have had no 3G issues either, no matter what radio version I use. Perhaps I am lucky ?
I think its because people are touching the edge of the screen while pressing with the other causing it to register incorrectly
duncan888 said:
I think its because people are touching the edge of the screen while pressing with the other causing it to register incorrectly
Click to expand...
Click to collapse
That is not it, there are plenty of videos that show the touchsreen misfiring while just laying on the table. Also, the way I hold my phone I am never touching the glass surface other than with the one finger doing the touching.
With regards to some people not seeing it, this issue is very random. I can go for days without noticing it and then out of the blue it would come back, most annoying when it happens while typing something.
There is another somewhat related issue with the sensor on the n1. If you download an app called multi touch paint and try to draw two parallel lines simultaneously from say top left corner down to bottom right you will see that the lines are not straight at all and full of zigzags. Only way that this sensor recognizes multiple lines properly is if you draw perfectly vertical or horizontal lines.
There is also a discussion on developer groups where game developers are pointing out this very problem of multi toch totally being screwed up where it switches axis causing your touch to register in completely the wrong place. From the comments of the android engineer it makes it seem that the sensor hardware is just like that, cheap and low quality.
Link to discussion: http://groups.google.com/group/andr...read/thread/d0aa3eea8fd9a2b8/9a8ea81133866460
duncan888 said:
I think its because people are touching the edge of the screen while pressing with the other causing it to register incorrectly
Click to expand...
Click to collapse
trust me its not.
i have had this twice and has nothing to do with that.
i dont see it as a huge problem but a lot of people are getting this on a daily basis..
vas41 said:
That is not it, there are plenty of videos that show the touchsreen misfiring while just laying on the table. Also, the way I hold my phone I am never touching the glass surface other than with the one finger doing the touching.
With regards to some people not seeing it, this issue is very random. I can go for days without noticing it and then out of the blue it would come back, most anyin when it happens while typing something.
There is another somewhat related issue with the sensor on the n1. If you download an app called multi touch paint and try to draw to lines simultaneously from say top left corner down to bottom right you will see that the lines are not straight at all and full of zigzags. Onlyway that this sensor recognizes multiple lines properly is if you draw perfectly vertical or horizontal lines.
There is also a discussion on developer groups where game developers are pointing out this very problem of multi toch totally being screwed up where it switches axis causing your touch to register in completely the wrong place. Fromn the comments of the android engineer it makes it seem that the sensor hardware is just like that, cheap and low quality.
Link to discussion: http://groups.google.com/group/andr...read/thread/d0aa3eea8fd9a2b8/9a8ea81133866460
Click to expand...
Click to collapse
I know, I have seen all these videos and attempted to re-create many times to test I have never seen this issue once.
Don't get me wrong I can understand it being a mare of you are having it, but I just dont ever see it.
after trolling the Google thread, it seems to me there are several scenarios everyone is lumping into "screen issues" and it's going to be hard to pin it down to one source
Mine happens (touch registers on the wrong part of the screen) when I am using certain apps (Ringdroid, Browser mostly) - a couple of things clears it up ; press the sleep button, kill all tasks if you have an app for it, or change to landscape mode. For other people it's the soft keys and/or much worse. Since mine clears up with a specific action, I tend to think it is software related.
With mine it used randomly to happen but only in the Launcher (never again since 36B). I couldn't point anywhere but if I selected any app with the trackball and opend ist everything worked fine again, also the keyboard on the launcher worked well. For me it seems that it has something to do with the launcher.

EVO Video of touch Screen Working

We have seen multiple videos of the screen grounding issue and there are many that say theirs does not have this problem. I have two evo's and they both have this issue. I would request those who are not haveing this issue to please post a video of their phone's touch screen working while not grounded. It is not that I think anyone is lying, I just wonder if maybe the issue is not being tested correctly. I just want to see someone's that does not have this issue so I can be confident that if I return mine I have a chance of receiving one with out this problem. So please anyone that does not havethis issue show video of the phone on a pillow or bed or multiple ungrounded surfaces with the phone not plugged in to anything and demonstrate the drawing app and also the pull down notification so I can see one that works. Thanks in advance!
It's not consistent, I hadn't noticed it until after I found out...I noticed a screen tap wasn't registered when I clearly pressed.
If you look at the demo images, it shows it does work, but doesn't always work...it's not consistent like it should be.
Yes I know that it is inconsistant... that is the issue. What I am asking for is to see someone's that consistently works while not grounded. I want to see if there is even one evo out there that has a touch screen that works as it should while not grounded. I believe that possibly those that say they dont have this screen issue may not understand what we are saying or are testing it differently.
mines having the issue hold it in my hand its fine lay it on the desk it messes up
I had never noticed this until I did as you suggested and use it on my pillow and sure enough I have the same issue. Not sure if it matters or not to me yet since I only notice it during this testing and not with every day use. Guess I will have to think about it!
Just tried this out on a pillow and for me it is just the top 1/3 of the screen that goes unresponsive. Tried it with the marketplace and i could scroll just fine through the list of apps at the bottom but from the Apps, Games, Downloads Tabs up, the screen is unresponsive.
irock1985 said:
Just tried this out on a pillow and for me it is just the top 1/3 of the screen that goes unresponsive. Tried it with the marketplace and i could scroll just fine through the list of apps at the bottom but from the Apps, Games, Downloads Tabs up, the screen is unresponsive.
Click to expand...
Click to collapse
I returned my first Evo because the screen in the portrait notification bar area was dead to touch.
My new unit has no issues whether lying flat on a desk or on a bed or pillow.
Mine is going back to Sprint a new one issued, just waiting for them to get the new batch in.
I called them yesterday about it and let them know it is being returned for a new one.
masbirdies said:
I returned my first Evo because the screen in the portrait notification bar area was dead to touch.
My new unit has no issues whether lying flat on a desk or on a bed or pillow.
Click to expand...
Click to collapse
can you let us know what hardware version you have...
masbirdies said:
I returned my first Evo because the screen in the portrait notification bar area was dead to touch.
My new unit has no issues whether lying flat on a desk or on a bed or pillow.
Click to expand...
Click to collapse
Do you have a video of this?
Up until just now I thought mine was perfectly fine but I just tried setting it on a pillow and doing it and lo and behold, it's a little glitchy at the top 3rd of the screen. It's perfectly fine laying flat on a disk or stack of papers though.
This doesn't seem like such an issue to me though. Not as much as the 30fps issue. When am I ever going to be lying my phone on a pillow using it? I always hold it in my hand anyway.
If the original poster wants to keep a tally: I have the problem and have the 1st hardware revision. I also confirm grounding the screen itself did no fix the issue (since I have the invisible shield). However, the problem was immediately resolved when I grounded the battery/phone negative terminal by running a wire from it to my bare finger. Touching the screen with my other hand/finger showed the issue had disappeared.
I posted a video on YouTube, but xda won't let me post links since I am unverified.
So I am coming to the conclusion that this grounding issue effects all evo's, seeing that not one person can produce a video of it working otherwise.
My evo works fine no matter what its on. I post a video later today.
Sent from my PC36100 using Tapatalk
Works
Mine works. I haven't seen an issue on any surface or lack of surface. The four other's I know who have the phone haven't had this issue either.
Mine works too, no grounding issues here. Why no video? Just don't feel the need to prove anything to you.
My EVO doesn't have this problem at all. I put it on a stryofoam plate and it was slightly less responsive, but still worked on all parts of the screen.
Mine doesn't have the screen grounding issues, but my colleague's does. I used the phones side by side and I see how the top 1/3 of his screen doesn't respond when laying flat. Mine works perfectly. Unfortunately I have bad light leakage above the buttons where his doesn't.
Nathan
No video necessary. Just do what I outlay in my post:
http://forum.xda-developers.com/showpost.php?p=6821306&postcount=102
Takes only a few minutes and you can see immediately and with real accuracy whether or not your phone is working properly.
Jye75 said:
Mine works too, no grounding issues here. Why no video? Just don't feel the need to prove anything to you.
Click to expand...
Click to collapse
I am asking for video simply to see if there are any phones out their that do not have this issue. If u don't want to help a fellow evo enthusiast out fine, but seeing how I have not seen a single video of the phone on an ungrounded surface which does not suffer from this issue j doubt you are testing yours the same way if it is not giving you the same result. That
Is why a video would be helpful. Because if yours indeed does not suffer from the problem then that means that there is chance that if I returned mine that I could get a working model. So if you want to help fellow forum members out... post a video.
Does anybody in here ever USE the kickstand?

Flaky Touchscreen (Just mine?)

I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
I agree it sounds like software since the reboot fixes it but your issue doesn't seem that common. I've seen a couple now that are somewhat similar but not like the pervasive left screen glitch. I would try an exchange personally.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Well sorry to burst the bubble but doing a reboot to resolve the problem doesn't really rule out a hardware issue. A hardware issue can be intermittent, there's nothing that states that it must be permanent. Furthermore it might not be the rebooting that resolves it but the time that passes. In other words, the problem might occur only at 6:45PM and last for 30 seconds, if you reboot it you might not experience it again. You have no time machine so there's no way for you to really figure out when it will occur and for how long to find out what's causing it.
It's all tricky. Some errors can occur both due to software and hardware so it's hard to determine which is actually causing it for a specific issue.
But a few things lead me to believe it's hardware.
1. Why aren't more people experiencing it? A software issue results in far greater people experiencing it, especially for a group as homogenous as TF300T owners who all own the same device. The conditions are already ripe and unless a third party app is causing it, everyone is running the same code and therefore more likely to experience the problem. A hardware fault would have to be deeply ingrained into the construction, the likelihood they had let it progress that far is unlikely. Instead, it seems like a QC issue which only affects a few individuals like you.
2. Touch screen issues have been noticed in not just this device but others. It can take on the habit of registering ghost input, no input, etcetera. Happens on the Nook Color too. Happens when the device is unplugged but mostly when it is plugged in to a power source especially the wall mains. If you're not getting it from your wall mains, it's probably the device. If it is your wall mains there's nothing you can do about it.
3. There's nothing random about handling touch screen events so I find it hard to believe this is caused by software. It's more likely it's a bad touch screen feeding false events to good touch event code. The likelihood code is doing this and doing this where only you experience it and not many others (actually I've seen no other people complain about this for the TF300T and two other people complain about it for the TF101) is really low.
IMO: Just exchange it. If you make the mistake of never exchanging it you'll be stuck on that boat forever. It's probably poor QC. If the second one has the issue, that bumps up the likelihood it's a software issue as these issues in hardware are very rare and I don't think two possible units experiencing it is very common unless it was a far more common software issue. If it occurred again I would either exchange it again or get a refund.
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Check the running apps it's most likely mem related
Hi,
I've had two of these for about a week now, one for my self, and one for my 10 year old. I had to go into settings and shut off all kinds of stuff that was attempting to auto updated right off the bat. These don't come with a ton of memory right out of the box.
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
On both mine and my sons, I shut off all the auto updates, there are a bunch of different settings, you really need to go through them and look too many to list but a bunch should be turned off.
I don't have any issues at this point, neither does my 10 year old, he's always playing games like Fruit Ninja and normally has three or 4 youtube windows in the back going with in 5 minutes of turning the thing on and no issues.
Mine I use more for business related stuff, and also no issues. However right out of the box the first day it was a bit flaky. They both run smooth now.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
Anyway I hope this helps.
Good luck.
---------- Post added at 03:15 PM ---------- Previous post was at 03:10 PM ----------
Sorry didn't see the post about issues with where you pressed the screen. That one sounds like you may need to take it back in to have serviced. I tried what you said with squeezing the screen, and pressing the back in different spots. Nope, no issues like that. I would say it requires service.
nordis2010 said:
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
(
Click to expand...
Click to collapse
The button you refer to in the bottom left is the multi-tasking button. If you press it and swipe an app, it will be removed from that list. Android usually runs fine with lots of apps sitting in ram. The only real exception to this is apps that are poorly coded and will try to run in the background all the time.
If you want root look in the development section, there is a simple utility to let you downgrade to .17, root, voodoo backup, update, and restore.
I have same/similar problem see other thread
dsf3g said:
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Click to expand...
Click to collapse
See here for my symptoms.
So, last night I took the tablet back to Best Buy and exchanged it (actually, had to drive to a second Best Buy because the one where I bought mine was sold out!). So far so good. Though I've only had the replacement a short time, I'm feeling good about this one. No hiccups so far. And upon running the initial setup I remembered that even during the initial setup of my first one, the screen had become unresponsive once. All in all I've got a good feeling about this one. And I do desperately want it to work because, man, I love the concept and execution of this thing.
Have you tried the creaky test with the new one to see if it's a manufacturing issue indicative of all TF300T's or whether it was just an isolated QC incident?
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
Had the same problem from yesterday, I bought it from Amazon U.S and now i am in China which makes me hard to exchange it.
http://forum.xda-developers.com/showthread.php?t=1764971
Seems that this is a kinda major problem. Iv got same issues
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

[Q] Touchscreen Randomly Stopped Working

Ok, so first thing's first. I've been researching this for a few days now before creating this post. The touchscreen issues I'm finding online, are similar to what I'm experiencing, but the solutions have already been done, or my phone is not responding to them. I'm making this thread to see if anyone else has experienced the same issues or has any new news before I a) return my phone to stock, b) replace the digitizer, or c) buy a new one or upgrade to the G3.
My G2 was rooted, but kept on stock ROM with only small tweaks here and there. After the latest update, I noticed my work G2 had much better reception, so I returned my phone to stock to download the update. After updating, I re-rooted the phone, this time, the only thing I changed was the keyboard which I replaced with the G3 keyboard. Everything was fine for months until about a month ago.
It started with not being able to pull down the notification shade on the right half. No biggie, but after a week or so, it got worse. While using instagram, I noticed that the confirm button was sporadically responsive. Sometimes it worked fine, other times it didn't work at all. It began to progressively get worse on an almost daily basis. I decided to see what was going on and enabled both input options in the developer options menu. I found that the entire right side, about 1/8" was not responding to touch, the area not covered by glass screen protector( i removed it later while trying to troubleshoot). The upper right area showed about a half inch block that wasn't responding (the area where the data ribbon is). I was ok with that as instagram was really the only thing I used being affected.
About a week ago, the mid left screen area started being errratic. It began to get worse and started to affect the front touch screen buttons ( the area where the other data ribbon is). I enabled the input options again and saw that I now had a good portion of my left side of the screen was unresponsive. Even though I didn't drop it, I thought maybe the data ribbons had come loose as those 2 areas are where they are. I opened and disassembled the phone and re-sat the connctions after inspecting them. I double-checked all the other connections and LDIs in case humidity was the culprit. Everything looked good. Didn't fix the problem.
I've had to set my phone to unlock by facial recognition to ensure I don't get locked out, and changed my pin to use numbers not affected. I'm going to replace the digitizer, but wanted to see if anyone else had the same issue, or knew if it was, indeed, a software issue before I spend $75 (I will be replacing the digitizer and LCD to get it working sooner rather than risk damaging the LCD while replacing the digitizer and having to wait another week). I don't want to send it in to LG because I bought it on ebay and have no proof of purchase for warranty, and I want it working sooner.
One thing I noticed that may help with diagnosing, the screen now looks different when off. Before, in direct sunlight, you could see the dotted matrix from the digitizer, and that was it. Now, I can see the retangular pattern across the entire screen. I checked my work G2 which I just received a few months ago and the rectangular pattern is only visible on the edges of the screen, the center is black with only the dotted matrix visible. Keep in mind, this is in direct sunlight. In shade, the rectangles are visible on both.
I'm hoping it's a software issue, but I'm wondering if the digitizer is starting to separate from the LCD. I don't see any acutal separation though.
Thanks for reading the book, and for any feedback. Also, because it will probably come up, I want to avoid upgrading if I can because the G3 is just a little too big.
I restored the phone to stock with the most up to date software. Still doesn't work. It appears to be a hardware issue. I really thought it was software because the dead spots word for a split second after turning on the phone. Oh well. Guess I'm going to order a new digitizer or LCD combo.

Screen burn in / ghosting?

Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
HDYves said:
Dear all,
I wanted to see if anybody else is experiencing the same issue. I have received my S6 Edge+ on Tuesday and a couple of days ago I have noticed the following problem that annoys me a bit.
I am using a lot of video chat (Kakao Talk if that matters) and every day in the evening I notice black edges of the video screen where my own video feed is usually shown on the top right of my display.
The whole square seems to be a bit lighter / more white too. This is especially noticeable if you turn up the brightness. Normally the square goes away until the morning, but its really not pretty to look at the screen during the evening hours.
I don't have enough posts to attach a sample picture, but anyway my Note 3 camera can't quite capture what I am seeing. When I look at it, there is a noticeable "more white" square with darker edges.
If anybody is interested in seeing it, I can PM you the imgur link.
So my question is: Has anyone experienced a similar issue? Maybe with a different AMOLED phone? Did the problem go away after some time or did you exchange your phone?
I am a bit hesitant to send it in, as since the problem usually goes away over night, they won't see the same issue when my phone arrives at the service center.
If you want to check your screen I suggest to turn the brightness up and use either a white background or "Screen Test and Fix" from the Play Store
Thank you in advance for your time and input.
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Not sure if this is the exact case (I didn't read the complete article), but you should look at this :-
http://www.makeuseof.com/tag/save-screen-prevent-burn-in-amoled-screens/
Also use the code *#0*# on dialer to verify the screen with each colored pixel one at a time.
Resurrecting a very old thread, but I just burned the "Samsung Galaxy Edge+" text from the boot up onto my screen, which sucks. Bought the international model off Swappa used, so no warranty. Was my own fault, tried flashing a custom recovery onto the phone but it didn't work and got stuck on that bootup screen (which is max brightness, which made it even worse). I was doing something else at the time so couldn't get to my phone, it was probably left like that for about 30 minutes only and that was enough to burn the text into the screen....... WEAK.
Currently trying one of those screen burn-in fix apps from the Play Store, we'll see if it works.....

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