Please Help!!! Non Altered S4 SPH-L720 stuck at sprint screen. - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I have done some searching around this thread but have not found anything specific to my issue. Any help would be greatly appreciated. I am a bit of a noob to dealing with this sort of issue. Also should note, my phone is not rooted. just regular OTA updates that come through sprint. Issue: Last night i was browsing the internet on my s4 and the screen went black and the lil light stayed blue. I tried to restart normally but button wouldn't work, so hard restarted by taking battery out. After splash screen starts, the phone just gets stuck at yellow sprint screen. I am able to boot into "safe mode" (vol. up, home, power) and tried deleting the cache, but that has no affect. My question is, is there a way to at least get into the drive so i can copy some pictures off to my pc before i factory reset?
again any help would be greatly appreciated.

Can anyone help me out with this? Or at least tell me if recovering the data is possible?

anyone?

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[Q] Stuck on download screen (Android with shovel)

So I was trying to sync some music onto my phone and now its stuck on the android with a shovel screen and I cant get out of it. I tried resetting and its still there. When i turn it on it has the green shoveling android and it says "Downloading ... do not turn off target". Please somebody give me a step by step guide to fix this. Thanks in advance !!
JRams16 said:
So I was trying to sync some music onto my phone and now its stuck on the android with a shovel screen and I cant get out of it. I tried resetting and its still there. When i turn it on it has the green shoveling android and it says "Downloading ... do not turn off target". Please somebody give me a step by step guide to fix this. Thanks in advance !!
Click to expand...
Click to collapse
You are in Download mode somehow, disconnect any cords and and hold the power button down until the Vibrant screen comes one let go and it should reboot.
If not, try pulling your battery then starting it up as normal and it should reboot.
Unless you jacked something up prior... No Odin or flashin mods? How did you try "resetting"?
This (you situation) can happen because the buttons for power and volume are directly opposed from each other, its real easy to squeeze both which can put you in download mode.
Good luck! Report back if you're back to normal, I mean the phone.
Didn't work. I tried resetting by removing the battery then placing it again. I also tried the one where you hold the volume button down and press the power button and nothing. Phone remains in download mode. Earlier today I did manage to get to the Vibrant screen but the phone seemed to have turnedd off (it had low batt). But right after it turned back onto the download screen and stood there for a while so I think the battery wasnt that low. Any other ways to pop this phone back to normal ?
I am messing with the phone as I type this, right now I actually got the Vibrant screen where it says samsung right under it. It seems to stay there for about 15 seconds then the phone reboots to the "Vibrant" screen again. Just thought i'd post it to give you guys a better idea of whats up. Sorry guys I know I sound pretty dumb but im a phone freak that just loves using phones, when it comes to the technical parts though I know nothing as you can see lol. Thanks in advance for the help !
possible boot loop
it sounds like you might be in a boot loop problem. before the problem happened were you flashing any roms? if so maybe the error may have happened there and that is why you cant get it to load up, if this is the case a fast odin flash back to stock should fix the problem for you.
here is a link to where you can find info about odin. Just make sure you read everything if you choose to go this route.
http://forum.xda-developers.com/showthread.php?t=810130
also make sure you get the newest version of odin which is 1.7 i believe it is much more stable in my experiences.
if you have any problems or need help with anything feel free to ask or pm me and ill help the best i can, plus there are loads of amazing people on the boards here that will be able to help you as well. good luck and keep in mind as long as you can get into download mode (android with shovel) your phone is never truly broken.

[Q] Hardware Failure? or Something else

Phone - I400 (Continuum)
So I turned my phone on and it got stuck in a boot up, samsung logo then the verizon would come up and the phone would get stuck there. After i went through the typical remove battery, wait a while turn on again, I still couldnt get it to load. On my last attempt at this instead of any logos, I got a completely white screen with a black bar. I had done no flashing prior to this point. All that will load is the android digging screen. It is detected by odin but nothing will work on it. I have a picture that I will load up when I get back home.
If you have any ideas how to fix this, it would be greatly appreciated.
thebod15 said:
Phone - I400 (Continuum)
So I turned my phone on and it got stuck in a boot up, samsung logo then the verizon would come up and the phone would get stuck there. After i went through the typical remove battery, wait a while turn on again, I still couldnt get it to load. On my last attempt at this instead of any logos, I got a completely white screen with a black bar. I had done no flashing prior to this point. All that will load is the android digging screen. It is detected by odin but nothing will work on it. I have a picture that I will load up when I get back home.
If you have any ideas how to fix this, it would be greatly appreciated.
Click to expand...
Click to collapse
If you have not flashed the phone, I would call Verizon and have them send out a replacement. My very first Continuum did that to me. After I received the replacement, I started flashing it, and haven't had issues with flashing. I have had a total of 4 Continuums. The first one did something like yours. The next two have/had critical memory errors, and this one has a broken camera. I think I am getting lemons... But, when you get refurbished items, one never knows what to expect...

[Q] Samsung Note 2 stuck on strange screen. Pls Help.

Helo Forum,
You must have noticed I'm a new member. This forum came highly recommended by every site and every other forum I had visited in search of a solution to my uniquely strange problem. It amazing what wonderful job you guys are doing solving people's problems for free.
Phone status: Samsung Galaxy Note 2, upgraded to android 4.3, rooted but not yet flashed a custom rom, hard reset a couple of weeks ago.
Without warning, my note 2 started acting up. I picked it up after an hour of receiving a call only to notice that it was stuck on the samsung logo screen. Prior to that, I can confirm that I did not tamper with it in any way. I turned it off and on again, this time around, all I could see is a screen filled with strange tiny ash colored horizontal lines from top to bottom. It simply got stuck on this unresponsive screen and refused to boot any further. I turned it off and on several times and even pulled the battery several times but there was no change. When I connect it to a pc, it appears as "local disc Q" and when i try to open it, I get the error message "Access denied". I also tried a hard reset using the volume up + home + power on several times, not a single change was noticed. I've attached a picture of the strange phone screen.
If anyone has encountered a similar problem or if anyone has an idea of how this can be fixed, and kind enough to take me through the step by step process of fixing it, I will be super grateful!
Pls let me mention here that my IT skills are not very advanced, so please use simple terms. Let me also apologise if it turns out that a similar thread has been posted on this forum, I searched but couldnt find any with my kind of problem before I decided to post.
Here's my email: [email protected]
Thanks in advance.
It seems to be a hardware problem rather than a software one
Try taking it to the service centre and get your motherboard fixed
Sent from my GT-I9300 using Tapatalk
Can you boot in download mod? Its showing any image? Or only this? I mean if you can see samsung logo or bootanimation maybe the problem its software...
If you can enter download mode and you can see any image...in your place I will flash a new rom using ODIN.
Saludos! And please let us know how its goes.
Thanks guys for your prompt response.
@Cocolopes, I cant see anything but the unresponsive weird looking screen. Every effort to clear it up has failed so far. The phone has refused to respond to any command including volume up + home + power. Not even a sound. Like I said in my earlier post, it started with the appearance of the samsung logo which refused to go away, so I pulled the battery and then this weird screen appeared.
@jay5204.abd, yeah I also suspect it could be a hardware problem but I always choose to make the service center option a last resort. I prefer to share with wizards in the forums first, just in case someone had experienced a similar problem and solved it.
busycash said:
Thanks guys for your prompt response.
@Cocolopes, I cant see anything but the unresponsive weird looking screen. Every effort to clear it up has failed so far. The phone has refused to respond to any command including volume up + home + power. Not even a sound. Like I said in my earlier post, it started with the appearance of the samsung logo which refused to go away, so I pulled the battery and then this weird screen appeared.
@jay5204.abd, yeah I also suspect it could be a hardware problem but I always choose to make the service center option a last resort. I prefer to share with wizards in the forums first, just in case someone had experienced a similar problem and solved it.
Click to expand...
Click to collapse
Well....so its a hardware issue..... good luck with the service center.

Display shows Samsung title then goes black same when going into download mode.

First off I am running 4.2.2 on MF3 with root. I have no custom ROM, recovery or any other modules. This literally just happened 30 minutes ago. I've tried searching everything to no avail. My screen randomly went black (after setting it down for 15 seconds) and now it won't work. When I take out the battery and stick it back in the initial pop up is the Samsung name with an unlocked lock that says custom, this will pop up regardless if I press and hold the power button or do anything, which hasn't happened before. After that screen nothing happens as normal. I have tried to boot into download mode and I can get to the initial "WARNING" screen and then get into the download screen with the Android alien and before anything can happen it will go black. So this leads me to believe that is it either crashing or failing after the initial 20-30 seconds of boot sequence. I will also mention that when I have the USB cable plugged into both a computer and a wall outlet that it wont do anything even after i take out the battery and put it back in, try to boot into download, or just hold the power button. The computer won't even recognize that a device has been connected. When it is unplugged I can do what I previously mentioned. Please if someone can help me I would greatly appreciate it. I am really worried that because I have my device rooted I won't be able to take it in for warranty and get it replaced. Any help is greatly appreciated! Thanks in advanced!
Same happened to my phone
The exact same thing seems to be happening with my phone, however, my phone was not rooted. After installing KitKat (4.4.2) the phone was acting a bit weird and, all of a sudden, the screen went black. Can't turn it back on since then. The welcome screen comes up only after I put the battery in. After that it is completely unresponsive. I am also able to see the download mode warning before the phone goes off on its own, and the same thing happens for the recovery mode. I see the 'recovery booting' message, but then the phone turns off.
AT&T is has replaced my phone, but I wanted to get my data before sending the damaged phone back. As stated above, the phone is not recognized by my computer, so I can't access the data through USB. The guys at AT&T could not help me with the data recovery. If anyone could help me with this, I would greatly appreciate it.
D

Stuck in bootloop, won't power off

Afternoon:
I'm looking for some help. Got a Studio 5.0C HD that's stuck in bootloop and won't/doesn't power off. While in bootloop no buttons work(volume, on/off, home nor menu) I'm able to get into "hard reset" (6-7x), but it doesn't do anything to help. It did, once, get past boot, but it didn't last. As soon as I took it off the comp, it reverted back to bootloop. What I've tried, so far... 6-7 hard resets; 1 soft reset. This would be a decent phone, if I could just solve this issue. So, looking for someone who knows these phones and could lend some good advice. It'd be appreciated.
Rick

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