Issues after 5.0 update. Please Help. - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
So I am currently running Android 5.0.1 and I am having some severe issues on my phone.
These issues are currently:
1. Phone crashes at random times
2. The 'Ok Google' assistant starts by itelself at random times
3. My Play Music turns on automatically by itself
I am currently running two antiviruses on my phone (avast and lookout and they both said that I am not infected).
Restarting my phone does not help with this.
My phone is not rooted. I have had it since about 6 months after the N4 came out.
Any suggestion guys? Please help as these issues are causing me some bad moments when I am stuck at meetings.
Sent from my Nexus 4 using XDA Free mobile app

The OTA for 5.1 just began so I hope that fixes the issues you are having.

I hope it fixes all my issues too. So far my keyboard doesnt work when texting so I have to close it.
I cant talk to people during a phone call.
Music randomly skips.
Its really annoying.

As an option you can go to recovery and wipe dalvik cache. Am not sure if it solves the problem, but you can give it a try.

Related

Random rebooting

Ok I have noticed that my vibrant is randomly reboot more than usual. I can be on the web or checking email she'll just bog down and restart with no warning. Is anyone else experiencing this issue.
I have my phone rooted running launcher pro and theres one more thing I'm noticing more of the apps are not responding and force quiting are you guys have the issue as well
Sent from my SGH-T959 using XDA App
I have same thing but untouched vibrant. No root.
It has re-booted three times already since i got it (i.e. last two weeks)
The reason it is re-booting is because kernel is crashing. The reason is still unknown.
It could be GPS driver crashing the kernel or faulty hardware.
Best options is to replace the phone or wait for Froyo and hope this problem goes away.

Wifi issues - maybe TW related

Ever since I installed the Wifi based TW ROM I have had issues with the wifi stopping. The issue continues with the official rom (with root and deoxed). It is set to be on in software but says disconnected. If I reboot device it works fine again.
Anyone else have this issue? I am very close to going back to stock even though I like the new way of doing notifications.
Same problem here. Simple way to solve it to enable and disable Airplane Mode... But yeah.. its really annoying. So any fix would be very helpful.
I've had the same problem recently. Did either of you install the free wifi server app that the Amazon store offered a day or two ago? That's when it seemed to start so I just removed it so see if that fixes my issue... here's hoping!
Same problem here, but it just started the day before yesterday. I've had Touchwiz since a day or two after I bought the device (almost two weeks). Hadn't thought to toggle airplane mode, thanks for that tip. Beats power cycling every morning.
Sent from my GT-P7510 using Tapatalk
I had similar issue with the stock Galaxy rom. Since the TouchWhiz update however, it has been running extremely well.
So after uninstalling the WiFi File Explorer Pro my WiFi has worked fine without any connection issues. Just like before and after TW. I also had a weird issue that wouldn't recognize finger presses on the lockscreen after waking up once every 10 to 20 times.
If you installed this app or something similar it might be worth a shot to remove it.

Note 4 (T-Mobile) Lag, Freeze, Crashes, Restarts.

This is my first post on this forum. I searched around here for a solution, didn't really find one matching my problem. I am not a phone wizard or anything like that either. So I'll try my best explaining my problem.
First things first:
Phone: Note 4
Model #: SM-N910T
Android Version: 5.1.1
Rom: Stock Rom
Rooted: Rooted Once and used a custom Stock T Mobile Rom Once.
Here's the ROM I used at the time: http://forum.xda-developers.com/not...10tuvu1cog2-debloated-deodexed-stock-t3175406
Recently I So recently my phone out of the blue started lagging, freezing, and restarting itself. I didn't download any applications or anything like that for it to freeze up. I was currently then on the custom ROM I have mentioned above and it was the updated version. I have tried everything to my knowledge to try and fix the problem. I have tried going back to stock T mobile ROM (currently on stock rom now) through odin and stuff. After all that, it was still lagging, freezing, and restarting etc... Ran it through safe mode and the only problem in safe mode is that the lag is gone, but the restart is still there. Running in safe mode, if I would turn the screen off and back on to unlock my phone, there would be like 40% chance that it would restart after unlocking the phone and the phone would just restart normally. Rarely, whenever my phone would attempt to restart.. I would get a "Could not boot normally" message along with couples codes below and the image of android guy. Then I would have to take my battery out and attempt to restart the phone once again.. I've wiped the cache and everything in recovery mode, nothing helps at all. Also, the phone is in perfect condition. Hasn't been dropped, cracked, no water damage, or anything like that.
This place is my only hope to fix my phone before I will go out to buy another phone from the carrier.
Thank you all for taking your time to help me
u r not alone
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
doctor geek said:
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
Click to expand...
Click to collapse
Well I already got rid of my note 4 unfortunately before anyone could help me here so I had to upgrade my phone to note 5 and return note 4. While I still had my note 4, I realized something weird. While the phone was lagging and crashing etc.. When I had it plugged in for charge it would work perfectly fine. No lag, it wouldn't freeze up or restart (had it running perfect for 7 hours). It was like my phone was brand new again. As soon as I unplugged it from the charger, few minutes in and it was back to restarting and all that. I never knew why it did that.
Anyone know why this mightve happened?
Might be the battery though
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Huntitude said:
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
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Click to collapse
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
d4rkkn16ht said:
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
Click to expand...
Click to collapse
I never used finger print scanning on my Note 4. Always disabled.

Frequent Freezing and Reboots on 4APIA

On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
AndroidPurity said:
On 10/17/16 I took the OTA to take me from the July Security patch to the September security patch, with build number G935TUVU4APIA.
With in the first day of the update I experienced the phone freezing on the home screen, then rebooting. Later on I found it had rebooted while in my pocket (prompted for pin and system up time was minutes). Ever since over past 6 days it has become frozen and rebooted multiple times a day. Anywhere 2 to 5 times a day doing various different things.
I have tried clearing all system and app cache since after the update. Unfortantely that has not helped at all. So what I would like to know is anyone else on this build experiencing these reboots, or was before and fixed it?
I'm trying to determine if its a bug with this build, cause I will be really annoyed if I have to go through the trouble of a factory reset, then find out it didn't help cause its an issue with this specific build. If some other stock people can confirm this build is not rebooting for them I will give factory reset a try.
Click to expand...
Click to collapse
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Dang that sucks, worse time for it to fail when its supposed to wake you up lol! Thanks or the suggestion but I don't think its app related since it happens on home screen, in app drawer, in chrome, and in my pocket with screen off. Unless its an app in the back ground. But I haven't installed any new in past 5 days apps that I would say are uncommon that aren't supported well.
Edit: I just checked. Since the OTA I did install 1 app the day after. The Nexia app for smart thermostat that came with my new furnace. I don't think thats it since I can recall at least 1 reboot after the OTA and before that app. But just in case I will uninstall that app for a couple days just to test. Thanks!
Shrubby said:
Idon't have this build installed yet but the previous one and had the same issue, turned out to be my alarm clock plus app causing it to reboot on an alarm.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I use I cant wake up alarm clock and experience that too. I am rooted but still keep the alarm clock because it rearms on reboot and still works. so no biggie for me
Sent from my SM-G935T using Tapatalk
I had a serious freeze/lock up last night. I am on the same build and NOT rooted. I even tried holding down the power button and the phone was unresponsive. Cap. keys stayed lit the whole time. After holding down for 45 sec or so it finally relented and rebooted. But this combined with random heat surges/ups really have me pissed.
Had the same issue. On u firmware now cuz i couldnt take it. One thing that seemed to help some was removing the sd card and wiping cache then rebooting. I let it run for a few hours then put in sd card. Seemed to help alot
I'm back to follow up with the results from uninstalling the only app I installed since the update. It actually almost went 24 hours without a freeze and reboot. I was starting to think it actually was the culprit. But then I had 2 freezes and reboot today. ��
So I have switched back to my Nexus 6P for a while. Thanks to those who also reported the same issue! Since other people are reporting the same issue it seems to be a bug in this build unfortunately. So here is to Samsung pushing out a fix soon. Until then I will be using my 6P. If they haven't fixed it in a couple weeks then I will probably flash to the U firmware too. What variant is the U firmware from anyways? The unlocked North America variant?
I installed the update and have been running it for the past four days with no problems to report thus far. If I get a reboot or any freezing I'll let you folks know. Perhaps try a factory reset.
Sent from my SM-G935T using Tapatalk
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
Sent from my SM-G935T using XDA-Developers mobile app
OuncE718 said:
I get a reboot twice a day. Sometimes the phone will freeze while I'm scrolling through my internet browser or it will reboot if I'm using the SAMSUNG branded car charger and Google Maps at the same time. Other times it'll just randomly reboot out of nowhere.
This is extremely frustrating. T-Mobile recommended that I get an exchange and I did get an exchange and the same day it rebooted on me. I called complaining that it's not a hardware issue and they told me to exchange the phone again. Smh.
This sucks especially since I use GPS a lot. This phone was/is perfect before the update.
Click to expand...
Click to collapse
Yeah... Carriers need to train their employees to be able to know how to tell the difference between a hardware and software issue. For example if a user reports something didn't happen until a recent update, then that should be an automatic sign to not waste that customers time with a pointless exchange.

Use of Camera App overhearts and shuts down the phone

Hi,
I sent an Essential Phone to my mom oversea, and her phone has been having this issue where when she uses the the camera app, phone heats up, freezes, and eventually shuts down. It has the latest version installed (OPM1.180104.166). Has anyone else experienced this issue? If you know a fix, please share.
Thank you
goldentequila said:
Hi,
I sent an Essential Phone to my mom oversea, and her phone has been having this issue where when she uses the the camera app, phone heats up, freezes, and eventually shuts down. It has the latest version installed (OPM1.180104.166). Has anyone else experienced this issue? If you know a fix, please share.
Thank you
Click to expand...
Click to collapse
It's weird. I just came from my vacation, which i used the essential to take photos and gps. And never afront any of this issues.. never heat up or freeze.
I'm on the same May update and used my camera extensively the last two days w/o any issues or overheats.
What's the signal like where she's using the phone? I'm wondering if the issue might be compounded by a weak signal area, especially if you're using an app that continuously backs up your photos to the cloud.
She should factory reset the phone and choose the fresh start option when setting up the phone again to verify that there isn't a software problem.
There are hardware problems with some Essential Phones that causes them to overheat and become unstable which leads to the phone freezing, rebooting or shutting down. The issue seems to be rare but it has been reported by some owners.
If the factory reset doesn't fix the issue it's almost certainly a hardware issue.

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