Database Users

A wtf over my DHD screen...What should I do?

Hey guys,I just discovered that something has appeared on the upper left corner of my DHD,thankfully over the screen(Look at the attached images).
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It looks like the black whatever-the-hell-it-is behind the screen glass is broken at that point.From what I recall,I have only dropped it one time,but it was from like 40cm onto a wool carpet,so no damage there.The only "experience" that might have something to do with it is that my pal tried to punch me on the leg,and the bastard hit my pocket,where my phone was(the shock I was in was unbelievable!But his hand was aching for like 2 days! ).I cannot know where he hit it,but if it was the upper left corner,then this might be the answer.
I would have known earlier,but I only noticed that some days ago when I watched a movie on my phone in a dark room.In bright light it's not so easily seen.It is,however,annoying to see because it catches my eye(I can't help looking at it when I know it's there)and I am constantly afraid it might expand and cause a serious problem.
Given that there is always the chance it's a manufacturing defect,should I return it?I mean,it's not that big a problem,but it is a flaw in a rather flawless phone!
What would you guys do?Is it worth the trouble?I could always wait and see if it gets worse and get used to it on the way.
Any opinion/help welcome!
EDIT:I forgot to mention that it is only observable when the screen is on,so the light comes from within the device.That's what led me to the conclusion that it's an internal fracture.

Sorry mate but I really can't see **** from your photos. I think you really need to adjust the expose settings on the camera or just use a better camera to begin with... Happy to comment when I can see the problem

Same here man, would love to help but i can't see anything. Better pictures would help.
If some one hit me hard on my leg pfff... If some one hit me hard on my phone, he will be searching for his teeth now....
Jokes apart, it could well do some damage to the phone, it wasn't meant to sustain this abuse on the screen.

Take a better photo where you actually have some back light. I can't see jack in the photos.

I have this too, but to a lesser extent.I don't know what caused this but it was there when I got the phone.It's like a small dot of light leaking.You should take better pictures so we can see better.

At the very least use a paint program to circle what you're trying to show because I'm with the others above and can't see what you're trying to show at all.

Ok,you're all right,pictures are ****,but the only camera I had available atm was my Desire,so you can understand!
Anyway,will take better ones and upload them.Until then,if someone wants to search for the problem,it is a lit scratch-like thing on the upper left corner of the screen's black surrounding!
Sent from my Desire HD using XDA App

MadeInRu said:
Same here man, would love to help but i can't see anything. Better pictures would help.
If some one hit me hard on my leg pfff... If some one hit me hard on my phone, he will be searching for his teeth now....
Jokes apart, it could well do some damage to the phone, it wasn't meant to sustain this abuse on the screen.
Click to expand...
Click to collapse
Well,his hand was in pain for two days and his head for like 5 minutes(second was obviously my work! ),so that's punishment enough I think!
Btw,to avoid misunderstandings,the punch hit the phone's back,probably around the speaker(can't be sure about that though),not the screen(which appears very sturdy btw,doesn't need protection).
Sent from my Desire HD using XDA App

Well,these shots are taken with my sister's Lumix,I circled the wtf and now I hope you can see it without problems!
Thanks for your replies guys!

It looks like the screen got loose from the main body of the phone a bit. Speaker is less or more on tho opposite side of that place. My best suggestion is it got ''loose'? Not sure if it's the right word. I doubt it's possible to fix it anywhere except at HTC service center man.

I think its the black finish inside is slightly off. I also think I have the same thing but never noticed it till I compared my display to your pics. Honestly, it does not look like a problem.
Sent from my Desire HD

Weird, I had such a problem with my Galaxy S, which has Gorilla glass. It started small, but grew little by little. It even cornered! When you pressed the glass, it became clearer, indicating it was on the inner side of the phone.
My guess: some sort of cutting of the black mask damaged the surface and weakened it.
So I' ve bought a DHD and sent the SGS back for repair under warranty.

archie_658 said:
Weird, I had such a problem with my Galaxy S, which has Gorilla glass. It started small, but grew little by little. It even cornered! When you pressed the glass, it became clearer, indicating it was on the inner side of the phone.
My guess: some sort of cutting of the black mask damaged the surface and weakened it.
So I' ve bought a DHD and sent the SGS back for repair under warranty.
Click to expand...
Click to collapse
Well...Holy ****!I can't part with my DHD!Isn't it just better than everything else?
Fun aside,I think I'll leave it as is for now and sent it for warranty repair when I root it(so titanium backup saves everything for me ) or,even better,when I buy a new one.That is,unless it expands and becomes a problem!
Anyway,many thanks guys!
Sent from my Desire HD using XDA App

I've the same problem guys. :-(
I think all the Desire HD have the same problem, and then I don't think it can be solved.
So we will have to live with that "wtf" ...
Excuse my English.
P.S : I'm in France.
You should replace it if you can.

lalgeri1 said:
I've the same problem guys. :-(
I think all the Desire HD have the same problem, and then I don't think it can be solved.
So we will have to live with that "wtf" ...
Excuse my English.
Click to expand...
Click to collapse
Well,glad I'm not the only wtf owner!

Potential camera lens cover crack

So I, like many others, am looking to buy a nexus 4 for Christmas. The lack of LTE means nothing to me as I'm in the UK and can't afford it anyway, so it seems like a pretty sweet deal, however one thing is bothering me...
Many reviews have shown that the back glass can crack relatively easily, and while usually I wouldn't call this a deal breaker, I had a horrible realisation. The nexus 4 is designed in such a way that the back glass acts seamlessly as the cameras lens cover, so if the back cracks, there is a fair chance that the crack could go right down the middle of the camera. Furthermore, like the nexus 7, the back cover actually has components on it, so it may not be a cheap or easy replacement.
I would hate to have my camera ruined because of a poor design choice. So has anyone seen anything around that may reassure me? Is the lens cover a separate piece of glass and it just looks continuous? Or does this seem like a real issue?
The strange seamless camera cover looks cool but may turn out to be a problem.

Good point here.. I really hate putting covers on my phones but in this case... I think I should..

The phone is fairly large as it is, a case just to avoid the camera cracking because of poor design is really disheartening for me

I see what you mean. They should've put a rim around the camera lens separating the two, as they did for the flash...
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I wouldn't worry - that glass isnt the camera lens, its a bit of glass *above* the lens. The lens is the little round thing you see underneath.
It a crack goes straight through the middle of it, it would make minimal, if any, difference to photos, except maybe some loss of light gathering.

Wouldn't be the lens that cracks, only the lens front element. In photography in general, front elements can be quite beat up without producing any visible clues what so ever on the resulting images. Check out this web page: kurtmunger.com/dirty_lens_articleid35.html

spoonboy said:
I wouldn't worry - that glass isnt the camera lens, its a of glass *above* the lens. The lens is the little round thing you see underneath.
It a crack goes straight through the middle of it, it would make minimal, if any, difference to photos, except maybe some loss of light gathering.
Click to expand...
Click to collapse
Apologies I should have made the thread title clearer, I meant the lens cover.
Nice to know it shouldn't make too much difference. I guess if the crack is thick enough to make a difference then I'd probably get a replacement under insurance anyway.

mahwaha said:
Wouldn't be the lens that cracks, only the lens front element. In photography in general, front elements can be quite beat up without producing any visible clues what so ever on the resulting images. Check out this web page: kurtmunger.com/dirty_lens_articleid35.html
Click to expand...
Click to collapse
Thanks for the link! Again as with above I should change the title, I didn't mean the lens I meant the cover. I didn't realise it makes such little difference though. Thanks

I was thinking of a similar issue for the screen. I read somewhere that the glass and the digitizer in this phone aren't two different layer on the actual pixels, but one. Thats make the screen more vivid as the pixels are closer to the glass.
So if we crack the gorilla glass, automatically the touch screen will be unusable. Am I right?
Sent from my Wildfire S A510e using xda app-developers app

that's exactly what happened with the verge's review nexus - in the video they say the back cracked after a fall, and the crack is very close to the camera, pic here: linky
in this case the camera was not affected but the rim of the flash probably makes that area of the glass weaker.
Just don't drop it, I guess

Galactic2 said:
I see what you mean. They should've put a rim around the camera lens separating the two, as they did for the flash...
Click to expand...
Click to collapse
good point, didnt think about that
im sure it wont be a big problem though. if it is, theyll probably sell alternate back plates... if...

DonDizzurp said:
good point, didnt think about that
im sure it wont be a big problem though. if it is, theyll probably sell alternate back plates... if...
Click to expand...
Click to collapse
I'd have thought they would for the Nexus 7 to be honest but that hasn't happened yet. At least not easily. But yeah, if it does become a problem hopefully there will be enough pressure for them to start manufacturing and selling replacements.

Didn't even notice that. Reinforces my thoughts of getting a good case.

Any phone can be smashed, that's what's insurance is for.

FYI, the reason they have the rim around the flash is so that it doesn't cause the "flashback" problem and interfere with your pictures. If you've had an iPhone and didn't have a case with the larger camera/flash cutout or the black ring around the inside of the cutout, you know what I'm talking about. The flash can actually wash out pictures. The rim around the flash on the Nexus 4 solves this problem by isolating the flash from the camera lens.

[Q] Bezel gap normal?

Just got my new black Samsung galaxy s5 on att. I have noticed something that I hope will not become an issue that would cause me to have to exchange the phone. I noticed a small gap at the top of my screen where the screen meets the bezel. There is some dust that has gotten in there and I have only had the phone for a week. The rest of the phone (sides and bottom) are flush with no gaps. Is this normal or should I worry and let my OCD drive me to exchange it? Have any of you experienced this?

same issue
Funny i was wondering if I was over reacting. I saw this gap and thought the same thing. I had a Motorola Atrix that got dusty under the screen due to the same type off thing. I have not put recovery on my phone so that Knox does not trip. I'd like to hear more from people before i think about warranty. I will refuse a refurbished phone.

mapobean said:
Funny i was wondering if I was over reacting. I saw this gap and thought the same thing. I had a Motorola Atrix that got dusty under the screen due to the same type off thing. I have not put recovery on my phone so that Knox does not trip. I'd like to hear more from people before i think about warranty. I will refuse a refurbished phone.
Click to expand...
Click to collapse
Well take it for what it is but at least you are not alone. There are two of us with this issue. As for whether it is normal or not, well I am not sure and that is why I posted here. I am with you on the warranty. I will not take a refurb phone. I will check a couple in the ATT store tomorrow and report back my findings. My 14 days is up thursday so I need to decide quick if this is a real issue. Thank you for replying!!
Nathan

Same issue on both mine and my collegues device.

Please post a picture so we can see.

I will try and post pictures tonight. If anyone else could post picture of theirs we could compare and see if maybe this is just the design of the phone. Again, thank you all for replying!

Primenay13 said:
Just got my new black Samsung galaxy s5 on att. I have noticed something that I hope will not become an issue that would cause me to have to exchange the phone. I noticed a small gap at the top of my screen where the screen meets the bezel. There is some dust that has gotten in there and I have only had the phone for a week. The rest of the phone (sides and bottom) are flush with no gaps. Is this normal or should I worry and let my OCD drive me to exchange it? Have any of you experienced this?
Click to expand...
Click to collapse
Pics please, and no its not normal. If dust can get into the phone then so can water and so its not water resistent anymore. I would exchange if it we`re me

Exchange it!!
I would definitely exchange it. That gap would compromise the IP67 that the GS5 has. And what I hear alot is Samsung CS sucks!! So you don't wanna have to deal with them should something happen.

Do you guys actually own a GS5? Could you check yours and see. It is not big, just enough to fit a piece of paper into. And is that confirmed that it would compromise the ip67 certification? I mean do you really know that for sure?
Not trying to be rude but just inquiring.

Yes I do own a GS5. And there is no gap. It's tight all around the bezel. And sorry, I meant to say it COULD, not would. Can't trust autocorrect these days Lol

theewindbags3 said:
Yes I do own a GS5. And there is no gap. It's tight all around the bezel. And sorry, I meant to say it COULD, not would. Can't trust autocorrect these days Lol
Click to expand...
Click to collapse
No problem! Just checking. Alright well it looks like I am going to try and do an exchange. Now my only worry is what will happen if the replacement has the same issue?

Then get a really good cover for it! Lol. But hopefully that won't be the case. Fingers are crossed for you! There's nothing more annoying than getting a faulty looking unit right out of the box :/ @Primenay13

Went to the AT&T store. They had two there a black and a white one. They both look exactly like mine. So I will post the pictures of mine and tell me what you guys think.
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Pictures
Primenay13 said:
Went to the AT&T store. They had two there a black and a white one. They both look exactly like mine. So I will post the pictures of mine and tell me what you guys think.
Click to expand...
Click to collapse
Here are the links for the pictures. They are on my box account:
https://iu.box.com/s/s3nbohrcgfgm7skvu9lx
https://iu.box.com/s/1997kzvtsfaxavp08w8a
https://iu.box.com/s/49oow70cz8mb67l4ubmk
Compare this to your device and let me know if it looks similar. In the meantime, I have requested a replacement from amazon since my 14 day return is almost up.
Also, the second picture shows the issue the best.

Has anyone taken a look and compared yet?

It's normal.

Your phone is extremely linty, so its hard to tell much. Also, you should circle what you're referring to. From the pictures I don't see anything unusual.

nbeebe24 said:
Your phone is extremely linty, so its hard to tell much. Also, you should circle what you're referring to. From the pictures I don't see anything unusual.
Click to expand...
Click to collapse
That is the point. For me, the only part that gather lint is in this gap between the screen and top bezel. I have another picture here that will show you the nature of the gap. I used a piece of paper for scale. The piece of paper can fit right in between this gap, even folded.
Picture 1 https://iu.box.com/s/mb4tas4limxxwyrrbecr
Here is a picture circling what I was talking about https://iu.box.com/s/1997kzvtsfaxavp08w8a
Notice how on the right side where I circled, the screen glass is flush with the bezel. There is dust on top of the screen but not inside this gap. However, on the top where I circled, there is a noticeable gap where there is dust INSIDE.
Also some additional information, The replacement phone I got has the same thing!!!! UHHHHH..

Primenay13 said:
That is the point. For me, the only part that gather lint is in this gap between the screen and top bezel. I have another picture here that will show you the nature of the gap. I used a piece of paper for scale. The piece of paper can fit right in between this gap, even folded.
Picture 1 https://iu.box.com/s/mb4tas4limxxwyrrbecr
Here is a picture circling what I was talking about https://iu.box.com/s/1997kzvtsfaxavp08w8a
Notice how on the right side where I circled, the screen glass is flush with the bezel. There is dust on top of the screen but not inside this gap. However, on the top where I circled, there is a noticeable gap where there is dust INSIDE.
Also some additional information, The replacement phone I got has the same thing!!!! UHHHHH..
Click to expand...
Click to collapse
I don't have a gap on mine at all. HTH.
Sent from my SM-G906S using Tapatalk

nutttr said:
I don't have a gap on mine at all. HTH.
Sent from my SM-G906S using Tapatalk
Click to expand...
Click to collapse
I have a hard time believing that you guys don't have it considering I have seen 3 phones, all brand new, and they all look like this. When you say you don't have it, are you saying that your phone DOES NOT look like mine in the pictures I posted, or just saying nope without looking.?

do i have a broken home button?

so i received a new device today as the other one was replaced cos of some issues,anyway, this unit is way better than the other one except for one annoying thing ,the home button, well it's not so loose like the old one and doesn't make the click sound at one side only like the other one did and generally it's better yeah,but i was examining the home button and i noticed 2 small metal parts deep in the gap that surrounds the button, here it's
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there's another one on the left side but it doesn't appear in this pic, well i know that u guys will think it's reflection but trust me it's not!, i watched some teardown videos and those parts don't even exist!, the home button doesn't have those part on top of it! so what am i seeing? my only concern is the waterproofness

is this normal? anyone??

I don't have a magnifying glass handy, but I can't see anything like that with the naked eye.

meyerweb said:
I don't have a magnifying glass handy, but I can't see anything like that with the naked eye.
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Click to collapse
well i only used magnifying for the pic,but i first saw this issue with naked eyes,u may be able to see it if u use direct light like phone flash, i just want to know whether it's normal or not

raptor xx said:
well i only used magnifying for the pic,but i first saw this issue with naked eyes,u may be able to see it if u use direct light like phone flash, i just want to know whether it's normal or not
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Click to collapse
To me it looks not normal. My S7 edge does not have it.

Pierre118 said:
To me it looks not normal. My S7 edge does not have it.
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Click to collapse
if u have them u should be able to see them only if u look with a certain angle and with direct light, please check them for me, don't look vertically,look with phone's head towards floor about 30 degrees

raptor xx said:
if u have them u should be able to see them only if u look with a certain angle and with direct light, please check them for me, don't look vertically,look with phone's head towards floor about 30 degrees
Click to expand...
Click to collapse
I just did, nothing to see

Pierre118 said:
I just did, nothing to see
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Click to collapse
hmm then i might have a faulty device unfortunately i can't replace it as in my country they only allow 1 replacement and i already replaced one , do u think this issue may lead to water leak?

raptor xx said:
hmm then i might have a faulty device unfortunately i can't replace it as in my country they only allow 1 replacement and i already replaced one , do u think this issue may lead to water leak?
Click to expand...
Click to collapse
I really don't know. Only one replacement? What a strange warranty policy

That's not normal. I don't have it on mine, and I have never seen it on any other S7 or S7 Edge. Only one replacement? Where are you from?

J.Biden said:
That's not normal. I don't have it on mine, and I have never seen it on any other S7 or S7 Edge. Only one replacement? Where are you from?
Click to expand...
Click to collapse
and what else could it be ! EGYPT of course, the country of absolute madness and none sense , well to be honest it doesn't look that clear when i hold the phone in my hand i mean it's not easy to notice those part, it takes me some time and a lot of phone tilting to find them,now here's a screenshot i toke from a teardown video,it shows 2 small holes on top of a golden bottom ( which i guess the shiny part in the first pic)
so i don't know whether or not iam supposed to be able to notice those holes, all i can say is that the button is quiet wiggly just a little bit and when i slightly slide it to the top, those holes become a little harder to notice, anyway i couldn't resist not taking the phone for a swim lesson, so i submerged it in water 2 times for about 3 mins and i even had the balls to press the button and even hold it! and thankfully no damage was done, the only thing i noticed was some small air bubbles around the button when i pressed it under water,dunno if this normal!

raptor xx said:
and what else could it be ! EGYPT of course, the country of absolute madness and none sense , well to be honest it doesn't look that clear when i hold the phone in my hand i mean it's not easy to notice those part, it takes me some time and a lot of phone tilting to find them,now here's a screenshot i toke from a teardown video,it shows 2 small holes on top of a golden bottom ( which i guess the shiny part in the first pic)
so i don't know whether or not iam supposed to be able to notice those holes, all i can say is that the button is quiet wiggly just a little bit and when i slightly slide it to the top, those holes become a little harder to notice, anyway i couldn't resist not taking the phone for a swim lesson, so i submerged it in water 2 times for about 3 mins and i even had the balls to press the button and even hold it! and thankfully no damage was done, the only thing i noticed was some small air bubbles around the button when i pressed it under water,dunno if this normal!
Click to expand...
Click to collapse
Well all I can say is that I do not have those two "thingys" on the home button, and I have never seen it before on other Edges too, so it's probably a production error where something or someone has been a little hasty with that part. I guess you could contact Samsung and just ask if there are any chances of getting a production error fixed, which you can even document with photos. If that fails, then I don't know. Contact a service center and ask how much it'll cost to get that button corrected or swapped?

Galaxy S7 Edge light leakage

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Hello everyone!
About a week ago I noticed a very unpleasant issue on my Galaxy S7 Edge. There is a major light leakage at the place where curved part of the display meets with the body. It is clearly seen when you're in the dark environment. It is extremely annoying, and looks like you've ripped off the display and placed it back gently. It doesn't affect waterpoofness though. I went through various shops and checked other phones. This issue was present on them also. Shop consultants were very surprised when I showed them this. Do you guys have the same problem? If you haven't heard about this yet, please check, and reply. Pictures show the issue I'm experiencing.

Mine and my wife phone's have same issue.

It's not leakage it's total internal reflection from the cover glass.
This is due to the curved surface acting like a fiber optic cable. There's no real way to stop this from happening. Notice how the edge is brighter where you have bright rows of icons or search bars. They all come out horizontally out from the side like this.

Just checked, and yup, it's the same thing here. Funny how I haven't noticed it until I read it here. I hate you. Nah, it's no big deal, but I'm not sure what to call it. There's really no gap there, and the distance between the edge of the screen and that "gap" is so so tiny that I can't see how the could've made it completely perfect? I guess the only way of not having this issue is to have a unibody construction?
I only notice it when the brightness is cranked up to max in a dark-ish room btw.
Edit: Yup, so I can't see it in a dark room with auto brightness enabled. I can however see it if I crank the brightness to max, but what mad man would use a screen at max brightness at night??

jacobgong said:
It's not leakage it's total internal reflection from the cover glass.
Click to expand...
Click to collapse
You mean it is totally normal?

J.Biden said:
Just checked, and yup, it's the same thing here. Funny how I haven't noticed it until I read it here. I hate you. Nah, it's no big deal, but I'm not sure what to call it. There's really no gap there, and the distance between the edge of the screen and that "gap" is so so tiny that I can't see how the could've made it completely perfect? I guess the only way of not having this issue is to have a unibody construction?
I only notice it when the brightness is cranked up to max in a dark-ish room btw.
Edit: Yup, so I can't see it in a dark room with auto brightness enabled. I can however see it if I crank the brightness to max, but what mad man would use a screen at max brightness at night??
Click to expand...
Click to collapse
Sorry man, I just wanted to make sure I'm not alone with this issue. It looks like it's normal, so not much to worry about.

I have owned 3 s7 edges all with same thing only reason I noticed was when I was getting dust build up in the gap. I have since accepted it. I'm just not putting it in water. For those who think it's a fault try sliding a single sheet of paper between it and if u look closely enough you can see the connecters around the buttons. I have been reassured many times by other users and Samsung on this that it's normal even if I think it's not.

D3F4LT_AST said:
You mean it is totally normal?
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Click to collapse
It's not only normal it's dictated by the laws of physics, you can't get rid of it, and it has nothing to do with the gap.

D3F4LT_AST said:
Sorry man, I just wanted to make sure I'm not alone with this issue. It looks like it's normal, so not much to worry about.
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Click to collapse
Hah, that was a joke. It doesn't bother me, but it's just so typical that someone mentions something, and then I notice that I do have that issue! It's like a buddy mentioning "Hey, am I the only one seeing our reflections in the TV?" Yooou son of a bi.... lol.
marcgear said:
I have owned 3 s7 edges all with same thing only reason I noticed was when I was getting dust build up in the gap. I have since accepted it. I'm just not putting it in water. For those who think it's a fault try sliding a single sheet of paper between it and if u look closely enough you can see the connecters around the buttons. I have been reassured many times by other users and Samsung on this that it's normal even if I think it's not.
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Yeah, seriously, the Edge is built with many many different parts, and there's not even a tiny chance that it won't have a "gap" or five. It's still water resistant though, and it's most likely just some glue in the "gap" that we're seeing. Photons are like... tiny, man, so yeah, 'nuff said.
jacobgong said:
It's not only normal it's dictated by the laws of physics, you can't get rid of it, and it has nothing to do with the gap.
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Photons, how do they work?
TL;DR: It's normal.

I have this too
It's normal??

Skyline1738 said:
I have this too
It's normal??
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Yes.