[Q] Error While retrieving info - Galaxy S 4 Q&A, Help & Troubleshooting

Dear All,
I moved to Australia from Pakistan and start using the full google play
first i wasnt able to see the full play store version finally i figure it out.
but now i am facing new problem i can download and update the apps but i can download the movies and books from the store
whenever i try to download i asked about the money then i tap BUY and this error appears
"Error while retrieving the information from server. [RPC:S-7:AEC0]"
i tried almost all the thing removing the account the log in again
delete data and clear cache of Google services but no success
PLease help me guys
Thanks

As I think I mentioned in another thread dealing with this issue, the only solution that worked for me when I encountered this on Monday (3/30/15) on my el cheapo tablet was to do a factory reset in both Android and the recovery, then reinstall my ROM. Waiting didn't help, and wiping data for the Play Store and the Google Services Framework did nothing.

Strephon Alkhalikoi said:
As I think I mentioned in another thread dealing with this issue, the only solution that worked for me when I encountered this on Monday (3/30/15) on my el cheapo tablet was to do a factory reset in both Android and the recovery, then reinstall my ROM. Waiting didn't help, and wiping data for the Play Store and the Google Services Framework did nothing.
Click to expand...
Click to collapse
But the problem is I m running on stock rom not on custom rom
Sent from my GT-I9505 using XDA Free mobile app

Doesn't matter. Reinstall your stock ROM.

Related

[Q] Play store closes when starting

Hi all,
My play store will not open after updating my PA Rom from 4.2.1 to 4.2.2. I did a full wipe and factory reset before updating, but when I flashed the new rom and google apps the play store just simply shows a white screen and closes after a second - no error message or anything.
I've tryed clearing the data for Google Play Services, the Play store app itself, and disabling it and rebooting multiple times and still nothing. I've also tried reflashing the google apps package and redownloading it, and still nothing. Lastly, I uninstalled the play store app via TB and reflashed the google apps package and that did not work, either.
Running Paranoid Android 3.15 Android version 4.2.2 Grouper. Do you guys think it's an issue with the rom, maybe? I couldn't find anything in the development thread leading me to think no, so I'm guessing it's just my device.
I searched around for a bit and found something about the vender.apk - but not much help on that. Thanks in and advance - any other help would be appreciated.
just reinstall everything including the rom and do a factory reset.
Maybe you could try flashing Google Apps for 4.2.2 :fingers-crossed:

[Q] HELP! Galaxy S4 on MF3 | Play Store Crash

Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo
UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.
New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...
Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app

[Help] Play Store "Check Your Connection and Try Again" Error

I've tried everything I can think of to fix this issue (aside from factory reset, saving that as a last resort). I re-installed the Play Store, both modded and original versions. Cleared the Data and Cache after force stopping multiple times. I've cleared the Dalvik Cache and the Cache in recovery. Still nothing, tried using the Modded Play Store Installer to install a very old version of the play store, it won't even open.
Any help is much appreciated.
Update: While writing this post, Play Store 5.0.37 was released, and I installed it, the problem is still occurring. I'm pretty sure it's not a problem with the Play Store itself but another app acting upon it.
Crankrune said:
I've tried everything I can think of to fix this issue (aside from factory reset, saving that as a last resort). I re-installed the Play Store, both modded and original versions. Cleared the Data and Cache after force stopping multiple times. I've cleared the Dalvik Cache and the Cache in recovery. Still nothing, tried using the Modded Play Store Installer to install a very old version of the play store, it won't even open.
Any help is much appreciated.
Update: While writing this post, Play Store 5.0.37 was released, and I installed it, the problem is still occurring. I'm pretty sure it's not a problem with the Play Store itself but another app acting upon it.
Click to expand...
Click to collapse
Downloading Play Store Modded is useless to me cause it can only do a few things before
I downloaded before and also same as you
So u need to use odin and flash stock ur phone to go back to normal play store version
Sent from my GT-I9505
Dude
Dude did you set your time into internet time if it wasnt set it to internet time cuz thats the problem or if you had root access then download root explorer and then find etc and find host then hold the host file and delete all the text there and put 127.0.0.1 localhost then save the changes and look at it and it just like your changing build .prop but your changing a host so follow it
I think the problem isn't from the play store because all the google apps are not working .
But did you used freedom or lucky patcher to mod the play store ??
If yes so i think if you had a backup the problem is solved if no so you need to make a software to your phone

Nexus 4 Android 5.0.1 Google Play store not working

Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Cateye said:
Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Click to expand...
Click to collapse
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
ariesgodofwar said:
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
Click to expand...
Click to collapse
Phone is not rooted ( no superuser app or SU app installed ). Not working meant all i see is Downloading but nothing happens and after few mins i get error code 495. I cleared cache, reset phone but facing same issue.
I have 2 internet connections strange thing is that its working on one wifi but not working on other.
If it's a second hand bought.. Do a clean flash.. It is the best way to resolve the issue.. You never know what the previous owner has done to his phone..
Sent from my Nexus 4
Even i am also facing same issue on my Nexus 4 Android 5.02, Apps in Play store Update is not functioning properly it says download but doesn't download did all the clear cache clear data remove Google account re added the account but unable to solve the is kindly need help
Do a clean flash and try again... OTA's can be buggy sometimes
Sent from my Nexus 4

google apps won't open

Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
klemch94 said:
Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
Click to expand...
Click to collapse
All Google apps? Does the play store work?
Play may have got stuck on an update. Try clearing cache and data for both services and store (or try one before the other perhaps - can't recall which one usually fixes it) then uninstall. It should just roll you back to the version that shipped with the phone. Reboot if necessary. Then try to launch play store and update your apps. It should update to the latest version without a problem and solve any issue you may have.
If that fails, I guess you can try sideloading the latest version from APKmirror.

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