[Q] Official 5.0 Update seems to have ruined my phone (multiple issues) - G2 Q&A, Help & Troubleshooting

Hey folks, running into several issues with my G2, hopefully someone can offer a bit of advice.
Here's the background. This is my 2nd G2 (first one got accidentally damaged), and I elected not to root or mod this one in any way once I saw it would eventually get the Lollipop update, at least until I could see what LG and Verizon cooked up. Well, the update got pushed through last night, and now I'm having nothing but problems.
1. Charging. I'm using the same cables I've always used with the phone, but now they don't seem to actually charge the phone at all. For instance, I plugged the phone in about an hour ago with the battery at 74%. The charging light is on, and the phone says it is charging, but the battery is now at 69%. This is with the original USB charger that came with the phone. I also tried another Motorola charger I had laying around, and the same thing seems to be happening.
2. Texting. I have no problem receiving texts, but I do when trying to reply. Once I send it away, it just says "Sending..." for a minute or two, then tells me it failed to send. I currently have a good signal, and I'm having no problem sending texts from my work phone (Droid 4, also on Verizon).
3. Error messages. I keep getting this message: "An Application Requires an Update. Requested by Google Play Services." When I click it in my notification bar, it takes me to the Play Store and to the Google Play Framework page, but the only options are "Deactivate", which doesn't work...or "Open", which just takes me to a settings menu. There is no option to update. Then this takes me to my next issue...
4. Unable to update any apps. I figured that the above error is an issue with an app I have that just needs to be updated to play nicely with Lollipop. Problem being, it won't let me update much of anything. Nearly every single app I try to update gets somewhere between 15-50% downloaded, then just hangs. I've tried letting it sit for up to 5 minutes, which is much longer than it should take to update a 10MB application, but it never moves an inch.
5. Strange icon. Last one may or may not have anything to do with my other issues. It's only started in the last half hour or so. Up in the status bar, there's a new icon displayed. It looks like a solid block with one edge sliced off (maybe it is supposed to be a piece of paper with a folded corner?) and has a question mark in it. It's in between my 4G icon and my signal strength, which is currently showing all 4 bars full.
Any thoughts, comments, suggestions, or sympathy? It sucks, because I really love the phone. Please don't give me the canned answer to just root it and run a custom rom. I would certainly consider it, except with the battery steadily decreasing, I don't know if it will survive the process.

Lg backup then factory reset.
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Related

SMS receiving issues

Hello everyone!
I've got some weird issues with my Samsung Focus. Throughout the day, my phone doesn't receive any messages. It can be for periods of 10 hours. If I shut off my phone for a minute, then turn it on, I'll either get a message then another a minute later..etc.. Or I'll get a flood of messages at one time. The messages were all sent from the past, and come in the proper order, but not at the right times (they have a delay). I didn't have this issue until I started looking around at my diagnostic application so I believe I accidently changed a setting in it. I've already talked to at&t but the store here won't do much with it because the water indicator is red. I have my phone in developer unlocked state (I sideload apps and apps that I make). The reset data functions don't seem to change the diagnostic settings back, so I'm thinking I'll have to flash it with an original rom, but I'm not an expert by any means, but I'll understand whatever instructions or tests that are given.
Any help on this would be greatly appreciated. I haven't had a phone that never had text messaging issues so this is a bit annoying for me when people think you're ignoring them.
Trikun3 said:
Hello everyone!
I've got some weird issues with my Samsung Focus. Throughout the day, my phone doesn't receive any messages. It can be for periods of 10 hours. If I shut off my phone for a minute, then turn it on, I'll either get a message then another a minute later..etc.. Or I'll get a flood of messages at one time. The messages were all sent from the past, and come in the proper order, but not at the right times (they have a delay). I didn't have this issue until I started looking around at my diagnostic application so I believe I accidently changed a setting in it. I've already talked to at&t but the store here won't do much with it because the water indicator is red. I have my phone in developer unlocked state (I sideload apps and apps that I make). The reset data functions don't seem to change the diagnostic settings back, so I'm thinking I'll have to flash it with an original rom, but I'm not an expert by any means, but I'll understand whatever instructions or tests that are given.
Any help on this would be greatly appreciated. I haven't had a phone that never had text messaging issues so this is a bit annoying for me when people think you're ignoring them.
Click to expand...
Click to collapse
try this fix. it has fixed my issue with txt not coming in.
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)

Hardware/Software Issues Thread

Hey everyone, i decided to create a thread for all Atrix owners for all Hardware/Software issues.
The goal is to hopefully document all known problems so that owners can be aware of issues and possible solutions.
I don't have a Atrix myself, but 2 friends of mine do and i will post there issues and the problems we have had so far!
So please post all problems so that we can easily find issues here.
So 2 of my friends have the Atrix and man it's been ridiculous so far!
Friend M. the "mooseman", is on his 3rd Atrix!!!
-First issue he had on Atrix #1, the charge/battery low LED on the top right did not turn on ever! When charging or full battery or low battery, led never came on!
-Second issue on Atrix #1, the phone wouldn't want to charge past the 40% charge mark either using the wall charger or from usb power from a pc. Factory reset, removing battery and cycling battery no good.
Solution: Atrix was exchanged for a new unit.
Atrix #2 from the "mooseman"
-First issue was again a charging issue that got stuck at a percentage, i think it was at 80%, even after being left on wall charger for a hour, Again no good.
-Second issue was that the screen was "Flickering" mainly very noticeable on any black displayed on the screen. We first saw it on the home screen background on a black part of the background, tried resetting rebooting, no good!
Solution: Atrix was exchanged for a new unit. At the bell store the tech wasn't even able to access the sim card over usb on the Atrix with a special device they had to copy sim contacts and info.
"Mooseman" is on his 3rd Atrix and so far so good, for now. All his Atrix's were from Bell and running 2.2
Friend M-furries. the "Iranian Warlord", will be going onto his 4th Atrix!!!
-First issue with his Atrix #1, he was experiencing call connection problems and dropped calls if i remember correctly. Also he told me that it would turn on by itself sometimes.
Solution: Exchanged the Atrix for a new one.
-Issue on Attrix #2, he had rooted the phone and enable 3rd party programs within settings, phone was functioning fine and was rebooted many times without issue.
He then decided to download "Talking Carl.ipa" which is a iphone app lol, why, god knows, but he tried it and when he did it didn't work as expected and gave him a force close, he forced closed and when he did, the phone rebooted.
Only thing was that know it wasn't booting up at all! It remained on the pulsing moto bootup logo and did not boot, even after many attempts nothing.
He went into recovery mode and did factory reset, what happened after that?
His phone booted up except that the resolution of the screen was as if it was really high as everything including the main menu, taskbar icons, text, everything was supper small and very hard to see!!! Furthermore he tried the phone dialer and nothing, it would try to open then instantly close! So no more phone except if it was a incoming call . He then looked for a stock rom for the Atrix but didn't find any so he tried to install gingerblur rom and still no good, everything was super small and phone dialer still closed when launched! We downloaded all drivers, moto agent and motorola sync and could you believe that there is no emergency firmware recovery within motorola sync!!! No recovery or option to upload a firmware, wtf!!! The samsung galaxy S had that option through Samsung Kies, as does the iPhone from iTunes, what the hell motorola!!! Called there tech support and it was useless, they tried a ota update lol!
Solution: Exchanged the Atrix for a new one.
-Attrix #3, he had it for a couple of weeks and now he is getting an issue with the screen "Flickering", it appears to be "Flickering" on the top status bar!!!
Solution: "Iranian Warlord" will be sending this unit in to get another one!!! He will be on his 4th Atrix!!! lol! All his Atrix's were also from Bell and running 2.2
Mods, can we make this a stickey?
Tell us more..
Well hopefully he will have a good unit when he gets his 4th Atrix, i hope! I'll let you guys know as soon as he gets it.
Update: Actually my friend with the "Attrix #3, he had it for a couple of weeks and now he is getting an issue with the screen "Flickering", it appears to be "Flickering" on the top status bar!!!"
After further investigation, It's actually the whole screen that was flickering, furthermore it only appeared when the battery was around 20%, however it disappeared as the battery further discharge towards the 5% battery level, strange indeed. Perhaps somethings up with the power management.
We also found out that there is a Bell update for 2.2 that fixes a couple of bugs, so we'll try that out on his phone and after testing it for a while I'll post here any updates from it! Hope that it works because these are awesome superphones!
We are going to try this update first before getting the 4th atrix.
speeman2049 said:
-Issue on Attrix #2, he had rooted the phone and enable 3rd party programs within settings, phone was functioning fine and was rebooted many times without issue.
He then decided to download "Talking Carl.ipa" which is a iphone app lol, why, god knows, but he tried it and when he did it didn't work as expected and gave him a force close, he forced closed and when he did, the phone rebooted.
Only thing was that know it wasn't booting up at all! It remained on the pulsing moto bootup logo and did not boot, even after many attempts nothing.
He went into recovery mode and did factory reset, what happened after that?
His phone booted up except that the resolution of the screen was as if it was really high as everything including the main menu, taskbar icons, text, everything was supper small and very hard to see!!! Furthermore he tried the phone dialer and nothing, it would try to open then instantly close! So no more phone except if it was a incoming call . He then looked for a stock rom for the Atrix but didn't find any so he tried to install gingerblur rom and still no good, everything was super small and phone dialer still closed when launched! We downloaded all drivers, moto agent and motorola sync and could you believe that there is no emergency firmware recovery within motorola sync!!! No recovery or option to upload a firmware, wtf!!! The samsung galaxy S had that option through Samsung Kies, as does the iPhone from iTunes, what the hell motorola!!! Called there tech support and it was useless, they tried a ota update lol!
Click to expand...
Click to collapse
Sorry to say but your friend is an IDIOT there! Like really? What was he thinking loading an iPhone app. It's OBVIOUS that it WON'T work. I mean if it was THAT easy, we'd have ALL of the iPhone apps running alongside with our android ones! Second this is in no means a fault on the Atrix. This is purely HIS fault. Your friend took the chance too root. He should have done his research and had he, he would have read in basically every ROM/root thread here that THE BELL ATRIX does NOT have a SBF to fall back.
I'm just surprise that Bell would let you exchange the phone because once you root, you lose your warranty.
fairly happy with 2nd one BUT !!! .....
My 2nd Atrix works OK so far. The first had the voice quality issue.
I still have 2 big problems:
1. WiFi crashing router. After some time (sometimes many hours) my router will crash (needs full restart/unplug). I put the Atrix on its own router so it does not affect the rest of my home network.
This happens with my Actiontec (FIOS), D-Link Dir655 and Linksys WRT54GP2 (super old but thats what the Atrix is currently on)
My DIR655 is running pretty old Firmware but I just dread redoing all my setup/config if I go to the latest 1.3x.
Does anyone here use the Atrix on a DIR655 N router without problems?
I turned Wifi sleep of on the phone etc, etc but still!
Pretty annoying but I can live with it. My first Atrix did exactly the same.
2. VOIP mic problems! Skype, sipdroid etc... Its supposedly a problem with the MOTO implementation of the AudioSource Object. Its very limited and does not allow commonly used settings. I read that you can also only use the back mic.
I wonder what MOTOs official statement on that is?
Its true and I told him that he was retarded for even trying that lol! Luckily he was able to change it! However he is still having issues with this atrix, he's waiting for the bell ota update to fix a bunch of bugs on 2.2
My 2 friend's haven't had any wifi problems though, perhaps its the router your on? Wifi has always worked on all they're atrix's that they had so far!
Issues:
1. The LED (one of them would flicker and then go off).
2. The voice quality on the phone. Everyone would tell me I sounded muffled.
3. I have a problem with network error on the Market app.
4. If I leave my finger relatively still on the screen for longer than 15 secs, the will stop responding for a few secs and go crazy. (This happens with all units. It's a "feature" on the phone). Kind of makes it hard to play games.
5. I can't lay down the phone on any surface that is not flat, as the LCD will not work (ie. bed)
6. I get randomly disconnected from the AT&T network.
7. I get a few reboots per week. Sometimes in the middle of a call.
That's all. Besides those things, the phone...is still horrible.
spacev said:
Does anyone here use the Atrix on a DIR655 N router without problems?
Click to expand...
Click to collapse
I'm actually using a DIR655 and I don't have any problems. Then again, I'm using firmware 1.33NA. That's bizarre though, I've never heard of a device crashing the router. I'd recommend that you bite the bullet and upgrade your firmware. You do know that you can save your current configuration, right? It's under:
Tools > System > Save to local harddrive
Love this phone so far. Luckily I haven't noticed any of the mentioned problems. Except 1, with VOIP, it doesn't seem to be working properly. Yesterday I tried Skype, tried speakerphone, tried headset, tried BT, nothing worked, I can hear the caller, but they can't hear me at all. Now today I tried again, I can still hear them, and there is a weird progress, they can hear me, not with BT, but with headset and speaker both, but my voice as they say was very broken, noisy, too much disturbance etc...
Besides this issue, (M)Atrix rocks!!!
Atrix just wont connect to mobile data, it will tease you with showing you there is an H+ connection available, but it wont let you axx it..
And it worked fine for one day x.x
wirednix said:
Issues:
1. The LED (one of them would flicker and then go off).
Click to expand...
Click to collapse
no issue here on that...not sure what to suggest :/
2. The voice quality on the phone. Everyone would tell me I sounded muffled.
Click to expand...
Click to collapse
hmm...I remember reading that people that had this issue, when they lowered the noise cancelation feature, they didn't sound muffle anymore. Maybe you can try this out? I don't have this issue, so not sure if that will help.
3. I have a problem with network error on the Market app.
Click to expand...
Click to collapse
Are you still getting this on WIFI? I know sometimes the Market acts up on its own, though I haven't heard of it happening recently.
4. If I leave my finger relatively still on the screen for longer than 15 secs, the will stop responding for a few secs and go crazy. (This happens with all units. It's a "feature" on the phone). Kind of makes it hard to play games.
Click to expand...
Click to collapse
hmm...got to try this to see if I have this issue.
5. I can't lay down the phone on any surface that is not flat, as the LCD will not work (ie. bed)
Click to expand...
Click to collapse
I've noticed the opposite accutally...if the phone is ON a flat surface, it doesn't respond properly. Like multiple times I am required to click on an icon shortcut on the homescreen.
7. I get a few reboots per week. Sometimes in the middle of a call.
That's all. Besides those things, the phone...is still horrible.
Click to expand...
Click to collapse
I think you should exchange it for a different phone :/ I know the reboot issue is fixed with the 1.5.something update for AT&T.
CrazyMcCool said:
Atrix just wont connect to mobile data, it will tease you with showing you there is an H+ connection available, but it wont let you axx it..
Click to expand...
Click to collapse
Have you forced trottle your network to only be 3G? Are you in a known weak 3G area when that happens?

[Q] Wifi Issues?

Lately, since my phone got a little wet (dried out the phone in rice and cleaned it out with Rubbing Alcohol), some apps on my phone have been running slow.
I thought maybe it was just the application at first, so I cleared the app's cache. Then I noticed it took a long time to display images from Google Now (such as movie suggestions, or weather icons). So I took the time to completely reset my phone from scratch and flash NAE ROM and Firmware (without the bootloader) this afternoon. After waiting for everything to download and get setup, I tried browsing a website. It took forever, what should have immediately loaded (within 5 or so seconds), took 10+ seconds to load. Tried logging into pushbullet. I remember that the login process was quick and painless. Again, this took a while to load. The initial configuration for the phone setup which is usually quick for me, took a while to just login to my google account.
I was wondering if maybe the cause of this slowness is something happened to the internal storage when it got wet. Are there any programs that can test the phones internal read and write speed, or possibly any networking throughput applications that you all could recommend? I am going to try and take it in for a warranty replacement if I can get into the Sprint store in the next day or so. I really don't want to, as I am going out of town for two weeks and don't want to be phone less during that time period.
EDIT: After running A1 benchmark, and getting average (what I think anyways) results, ~60 read, ~8 write for the internal storage (not micro SD Card). I am wondering if it is another issue, possibly that my wifi antennae or hardware is defective? As the slowness tends to be an issue when running on Wif.
EDIT2:
So after some testing, there definitely seems to be an issue somewhere a long the lines with WiFi. This happens on multiple wifi networks. Say for instance, I use pushbullet to send a link to my phone. ll, if I am on WiFi, I don't get the push notification unless I request for an update. If I turn off WiFi and hop onto 3G, I immediately get the push notification. Note, this is after a fresh re-install of the NAE ROM. So, I am mighty confused as to why this is happening. It seems like it is definitely a push notifications issue, because as soon as I hop off WiFi, I got e-mails, and several other notifications. I tried installing this and lowering the heartbeat, assuming that is the problem, but I don't think it is. Is there anything else I can do or check to verify what is causing the push issues?

[Q] Do I have a faulty phone or is this just normal

I just got my G2 delivery from Verizon and have been playing around with it for about an hour or so. I have the preinstalled sim card pulled out because I need my other phone as my daily use phone for the time being until I have time to transfer things to the new phone. So for now i'm just using wifi to play with the G2. It came with the OTA update 24A already on it so I guess i'm up to date.
So far the phone seems to work great except for two odd problems that I can't seem to resolve even with two factory resets. Just wanted to see if anyone has any answers, if I have a faulty phone or if this is just how things work with this phone. Both problems happen on a reboot of the phone.
1.) I set my brightness level manual 50% and my screen timeout to 30 seconds but everytime the phone reboots, it resets the brightness level to 100% and the screen timeout back to the default 1 minute setting. If I make the changes again and reboot the phone, it resets things again back to default. Is this a software glitch? Does this happen to everyone? Or do I have a problem that requires me to return the phone for a new one. I guess I could live with it, but i'd rather not have to.
2.) This one is really odd. The first time I turned on the phone or did the factory resets, I had a notification in the drop down list that I needed to accept LG user agreements. I did so and the notification went away. When I restart the phone, the user agreement notification pops up again, but this time it doesn't ask me to accept anything. I just need to clear the notification from the drop down list. How on earth am I supposed to get this to go away completely.
I haven't rooted it yet because I might need to return it so I am completely stock at the moment. The only thing that I don't have is the sim card installed, but I can't imagine that not having the sim card plugged in would cause these two problems. Does anyone have any possible reasons for these two problems or should I just return the phone to Verizon for a new one?
Thanks for any suggestions....
EDIT: Did a little research and found a post on the AndroidCentral forum that my brightness problem may indeed be the result of having the sim card pulled. I have to wonder if it is also the reason for my user agreement problem, but won't know for sure until I can put the sim card from my old phone in the new phone. For now I will take a wait and see approach. Feel free to delete this thread if need be.

Notification issue - Samsung GalaxyS5 PLEASE HELP

I have the Samsung GalaxyS5 from Verizon. Recently I noticed I have been getting notification sound/vibrate when I don't even get a notification. I have tried what seems to be everything and just can't seem to get it to stop. I also noticed that it happens every 5 minutes - on the dot. Even when I put my phone on silent it still vibrates. I know this in right, I'm thinking I have some type of bug or virus. I have the Verizon Protect which scans for viruses and such. According to that, I have nothing wrong. I had a system update which I installed a week ago. This hasn't been happening for that long, only about 2 days. But every 5 minutes exactly I get the sound of a text, with no text.
If anyone has any idea I am up to all options. I have went through numerous threads on different websites and nothing seems to be working for me.
I just need someone with a bit more tech skills than what I have!!
Please help me out. Thanks a bunch!!!!
bethany420 said:
I have the Samsung GalaxyS5 from Verizon. Recently I noticed I have been getting notification sound/vibrate when I don't even get a notification. I have tried what seems to be everything and just can't seem to get it to stop. I also noticed that it happens every 5 minutes - on the dot. Even when I put my phone on silent it still vibrates. I know this in right, I'm thinking I have some type of bug or virus. I have the Verizon Protect which scans for viruses and such. According to that, I have nothing wrong. I had a system update which I installed a week ago. This hasn't been happening for that long, only about 2 days. But every 5 minutes exactly I get the sound of a text, with no text.
If anyone has any idea I am up to all options. I have went through numerous threads on different websites and nothing seems to be working for me.
I just need someone with a bit more tech skills than what I have!!
Please help me out. Thanks a bunch!!!!
Click to expand...
Click to collapse
It's not so easy to identify an app that make a notification sound/vibration. Just some suggestions:
- If there is any notification message on the notification bar, long tap on it and select "App info" to see it belong to which app.
- Check yourself what apps you have installed recently. Try to uninstall some apps that you suspect.
- Use Permission Explorer to check for apps that have "Vibrate" permission.

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