Dead N9 - Nexus 9 General

My n9 died today. I've been having a few wonky issues and today I tried to restore a nandroid. Bootloop city! Flashed the factory image, factory reset, clear cache in stock recovery, bootloop!
RMA here I come.
Edit, hmm the device won't turn off! Just keeps rebooting. Is the n9 going to have power button issues like other nexus devices?
Sunken ditch if 5.0, lrx21r, firmware didn't boot up!
Gone wonky again, get process com Google.process.gapps has stopped error. Over and over again. She's a goner!
Sent from my Nexus 5 using XDA Free mobile app

foolish man i can help you

jd1639 said:
My n9 died today. I've been having a few wonky issues and today I tried to restore a nandroid. Bootloop city! Flashed the factory image, factory reset, clear cache in stock recovery, bootloop!
RMA here I come.
Edit, hmm the device won't turn off! Just keeps rebooting. Is the n9 going to have power button issues like other nexus devices?
Sunken ditch if 5.0, lrx21r, firmware didn't boot up!
Gone wonky again, get process com Google.process.gapps has stopped error. Over and over again. She's a goner!
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
If you can boot into O/S then you just need to factory reset. That is all.

I can get it to run. But it's done so much random weird stuff lately that I'm going to rma it. I'm going to guess there's occasional errors writing to the emmc.
Sent from my Nexus 5 using XDA Free mobile app

Related

After rooting via DeLV i tried a phone reset. Now it boot loops and...

After rooting via DeLV i did a factory reset today. Now it boot loops or sometimes it does manage to boot but then The setup wizard FC's and/or android.something pops up and it reboots and starts all over. So now i'm forced to flash stock via ODIN. has this happened to anyone.
I may be mistaken. But if you uninstalled apps and then did a reset it won't reinstall them. So whatever your phones is trying to do is probably an app u pulled. I don't think doing a factory reset with a rooted phone is a good idea.
Sent from my SM-N900V using xda app-developers app
Hmm this is interesting.
Hmm this is interesting. only because i have been rooting safestraping, CMWing etc different phones and that has never occurred for me before. a factory reset on a stock... even custom ROM, rooted or not. has always fixed or changed things back to a completely usable mode.
try rerooting/reinstall rom.. that usually helps me.

Bootloop issue

I'm having a really weird issue.
My N4 crashed randomly and then it would not get past the Google screen, occasionally it would get to the CM loading screen but usually it wouldn't.
I tried wiping the system and flashing CM again, that didn't fix it. Then I reflashed stock using the factory image from Google. That would get the Nexus 4 working but after a short time it would reboot and not get past the stock boot screen.
I have tried factory resets and Wug's Nexus Toolkit to get the phone working but after 5-10 mins the phone will reboot and crash.
Can anyone suggest how to fix this? Thanks!
mzr92 said:
I'm having a really weird issue.
My N4 crashed randomly and then it would not get past the Google screen, occasionally it would get to the CM loading screen but usually it wouldn't.
I tried wiping the system and flashing CM again, that didn't fix it. Then I reflashed stock using the factory image from Google. That would get the Nexus 4 working but after a short time it would reboot and not get past the stock boot screen.
I have tried factory resets and Wug's Nexus Toolkit to get the phone working but after 5-10 mins the phone will reboot and crash.
Can anyone suggest how to fix this? Thanks!
Click to expand...
Click to collapse
surely a hardware issue.. battery probably.. charge your mobile for 8 hrs and then use it.
Can you try flashing Android 4.2.2? Some peoples devices refuse to work on 4.3+. No idea why though.
Sent from my Nexus 4 using XDA Free mobile app

nexus 4 stuck at installing system update

my wife's nexus 4, is stock, not rooted.
she accepted the lollipop upgrade that came... and since then her phone is stuck at installing system update for past few hours.
I have tried to restart the phone by holding onto power button for a while... it restarts and then gets stuck back at installing system upgrade.
Any suggestions?
smrsxn said:
my wife's nexus 4, is stock, not rooted.
she accepted the lollipop upgrade that came... and since then her phone is stuck at installing system update for past few hours.
I have tried to restart the phone by holding onto power button for a while... it restarts and then gets stuck back at installing system upgrade.
Any suggestions?
Click to expand...
Click to collapse
Have you taken the data backup? If so try factory data reset. Also try downloading lollipop factory images and install.
Ok.. after few more restarts. . Going to the recovery menu and more restarts. .. the system once went ahead into boot animation... and then update worked from there on.
Not sure why it did not work before or why it worked after 10+ restarts. But my wife was so glad that she did not have to loose all pics and whatsapp messages.
Thanks for ur suggestion thought.
Sent from my SAMSUNG-SGH-I747 using Tapatalk

Moto X Pure issue, urgent help.

Hi guys,
So I had been using my Moto X Pure (3 months approx) and it had been perfectly fine. Except just a couple of days ago while I was on snapchat the phone suddenly shut down. While I tried to restart the phone it got stuck on the boot screen and didn't go past that. I initially tried to wipe cache partition & factory reset but nothing happened, it was still getting stuck on the boot screen.
My phone is unrooted and I haven't tried experimenting with the kernel or anything, mind you.
I left it alone for a couple of days and it started to boot up again, it was working perfectly, no issues whatsoever. But just yesterday the same situation occurred yet again :/ not while I was using snapchat but I unlocked the phone but the screen didn't turn on and it restarted by itself and got stuck onto boot screen again.
Is this an issue with the software or the hardware?
I talked to Motorola and they said they will issue a replacement phone, but I live overseas so it could be a hassle. Should I just send it in for replacement or try and reinstall the rom using factory image?
Thanks guys, really appreciate your help
could try reinstalling the factory image but if you havent messed with anything on the phone maybe its a hardware issue... i dont know
If the bootloader is still locked, i would definitely go through the replacement hassle. Should have no issues whatever after only 3 months and 100% stock.
DejektedZ76 said:
Hi guys,
So I had been using my Moto X Pure (3 months approx) and it had been perfectly fine. Except just a couple of days ago while I was on snapchat the phone suddenly shut down. While I tried to restart the phone it got stuck on the boot screen and didn't go past that. I initially tried to wipe cache partition & factory reset but nothing happened, it was still getting stuck on the boot screen.
My phone is unrooted and I haven't tried experimenting with the kernel or anything, mind you.
I left it alone for a couple of days and it started to boot up again, it was working perfectly, no issues whatsoever. But just yesterday the same situation occurred yet again :/ not while I was using snapchat but I unlocked the phone but the screen didn't turn on and it restarted by itself and got stuck onto boot screen again.
Is this an issue with the software or the hardware?
I talked to Motorola and they said they will issue a replacement phone, but I live overseas so it could be a hassle. Should I just send it in for replacement or try and reinstall the rom using factory image?
Thanks guys, really appreciate your help
Click to expand...
Click to collapse
Have you tried a simple factory reset? Basically a data wipe?
Sent from my One using XDA-Developers mobile app
bmeek said:
Have you tried a simple factory reset? Basically a data wipe?
Sent from my One using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes, tried a factory wipe and cleared cache but didn't seem to work.
DejektedZ76 said:
Yes, tried a factory wipe and cleared cache but didn't seem to work.
Click to expand...
Click to collapse
Yeah - I haven't heard of stock unrooted phones getting their system image corrupted such that a reset doesn't get back to proper "stock". Maybe a botched OTA, but if you've got that warranty option, probably be wise to take it.
I don't know this phone and Motorola well enough to say that unlocking your bootloader and starting from scratch, as I would be sorely tempted to do in your situation, won't void your warranty option.
Sent from my One using Tapatalk

Anybody else have a main board failure? Here is my story.

Last week I was minding my own business, doing usual stuff on my phone and the device spontaneously rebooted into a bootloop at the Google logo. So I think "OK, no problem... I can try wiping cache/dalvik or at worst I have a recent nandroid backup" and proceed to reboot into recovery... except that it still hangs on the Google logo. Stuck at work I did a bunch of googling and found one other user who had the same thing happen recently.
When I got home I tried to fastboot flash TWRP again... but alas was still stuck at the Google logo. Next was a full flash of Google stock images, but that did nothing either... so I relocked the bootloader and had my provider (TELUS) send it in for warranty repair. I just had it returned with the repair stating the main board was replaced.
I have noticed a few users posting about being stuck on the Google logo and this concerns me a bit, as it almost seems like there may be some inherent hardware flaw causing the issue.
So I'm throwing the questions out there: Has anyone else had similar problems and is this something we should start to be concerned with?
You're not alone buddy. I'm in the same boat. Have sent mine for repair yesterday.
Thats discouraging news. How long have you guys owned the phone? Did you buy it new?
I love my 6p but if enough of these units are defective they should probably be recalled. Hard to gauge if its an anomaly or a serious issue. Hope for the former...
I think I may have the same problem. My phone wont boot past the logo at all. IDK what to do at all.
I have the same problem, stuck on the google logo, I already wiped the cache partition and nothing, did a factory reset and nothing, what else can I do??
KLit75 said:
Thats discouraging news. How long have you guys owned the phone? Did you buy it new?
I love my 6p but if enough of these units are defective they should probably be recalled. Hard to gauge if its an anomaly or a serious issue. Hope for the former...
Click to expand...
Click to collapse
7 months...
Sent from my Nexus 4 using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:48 AM ----------
hgil said:
I have the same problem, stuck on the google logo, I already wiped the cache partition and nothing, did a factory reset and nothing, what else can I do??
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Click to collapse
Check if you can boot twrp. If you're not successful send the phone for repair. No option available to recover from this king of hard brick yet.
Weird thing is anything and everything is doable in fastboot. Moment you try to boot OS or recovery, gets stuck indefinitely in Google logo and reboot.
Sent from my Nexus 4 using Tapatalk
this exact thing literally just happened to me on Thursday. I was fully stock never unlocked the bootloader or anything. phone suddenly started looping, tried wiping cache, doing factory reset, finally went nuclear and unlocked the bootloader and flashed system images. nothing worked. warranty replacement is enroute.
I bought it on release day.
Old issue with Nexus devices. Has been going on since Nexus 5
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
I got the phone new from TELUS at the end of December, so about 6mo before I had the issue... Thankfully fastboot still worked so I could return to stock and relock the bootloader before warranty claim...
Starting to wish I had done the insurance option if these things are failing after 6mo and I'm on a 2yr contract
sunseb said:
I got the phone new from TELUS at the end of December, so about 6mo before I had the issue... Thankfully fastboot still worked so I could return to stock and relock the bootloader before warranty claim...
Starting to wish I had done the insurance option if these things are failing after 6mo and I'm on a 2yr contract
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Click to collapse
Did they give a new/refurb or was it they changed motherboard/memory chip?
Sent from my Nexus 4 using Tapatalk
Was my original exterior, the dings were still on the corners so it was just motherboard replacement
sunseb said:
Was my original exterior, the dings were still on the corners so it was just motherboard replacement
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Click to collapse
Thanks. Just was curious on what I could expect.
Sent from my Nexus 4 using Tapatalk
I'm also having this issue, but I get stuck at the boot animation instead.
I have Nexus 6P, Stock Android 6.0.1 July, SuperSu v2.74, franco kernel r23, Xposed v85. Everything was running fine when suddenly the phone rebooted and got stuck in boot. I reboot into recovery, deleted the /data/data/de.robv.android.xposed.installer/conf/modules.xml, flashed xposed unistaller zip, cleared cache and rebooted. Still stuck in boot. I reboot into bootloader, flash boot, system, vendor image of July factory image and reboot. Still get stuck at boot. This is happening for the third time to me. Happened in May, in June and now in July. Only thing that works is restoring a nandroid and then again flashing the latest factory image. But that way, I lose days / weeks of data, depending on when that last nandroid was created.
That really sucks, but doesn't sound like a hardware failure from my understanding... I lost ALL my data when I had to send it in, since my failure resulted in no access to the internal memory... Lost a few pictures which was a real bummer, but lesson learned and now I'll be backing up my memory more frequently and also setting up cloud backup for photos
bagarwa said:
I'm also having this issue, but I get stuck at the boot animation instead.
I have Nexus 6P, Stock Android 6.0.1 July, SuperSu v2.74, franco kernel r23, Xposed v85. Everything was running fine when suddenly the phone rebooted and got stuck in boot. I reboot into recovery, deleted the /data/data/de.robv.android.xposed.installer/conf/modules.xml, flashed xposed unistaller zip, cleared cache and rebooted. Still stuck in boot. I reboot into bootloader, flash boot, system, vendor image of July factory image and reboot. Still get stuck at boot. This is happening for the third time to me. Happened in May, in June and now in July. Only thing that works is restoring a nandroid and then again flashing the latest factory image. But that way, I lose days / weeks of data, depending on when that last nandroid was created.
Click to expand...
Click to collapse
It's likely a software failure. When you flash via fastboot, do you reboot back to bootloader after flashing radio and bootloader? If not then that's likely what's causing the fast boot method to fail for you. The first time after I did a complete fastboot flash of the software I fell asleep and woke up in the morning to my 6p still at the boot screen. When I re-traced my steps I found out that my mistake was not properly rebooting after flashing radio image, then doing another reboot after flashing bootloader.
Got my device back. Same exterior. Was told that motherboard was changed. I could notice that from fastboot.
eMMC changed from Samsung to Toshiba
DRAM changed from Hynix to Samsung.
My device joins this list. Gonna send it for repair tomorrow and hoping it is covered under warranty.
Additional update. I know I missed the bigger scheme that changed. My IMEI.
Just curious what happens if I restore my previous efs partition backup after backing up current.
Sent from my Nexus 6P using Tapatalk
update: My phone came back in 5 days. Mainboard failure. Replaced in Warranty!! New IMEI!!
Sent from my AO5510 using Tapatalk
sunseb said:
Last week I was minding my own business, doing usual stuff on my phone and the device spontaneously rebooted into a bootloop at the Google logo. So I think "OK, no problem... I can try wiping cache/dalvik or at worst I have a recent nandroid backup" and proceed to reboot into recovery... except that it still hangs on the Google logo. Stuck at work I did a bunch of googling and found one other user who had the same thing happen recently.
When I got home I tried to fastboot flash TWRP again... but alas was still stuck at the Google logo. Next was a full flash of Google stock images, but that did nothing either... so I relocked the bootloader and had my provider (TELUS) send it in for warranty repair. I just had it returned with the repair stating the main board was replaced.
I have noticed a few users posting about being stuck on the Google logo and this concerns me a bit, as it almost seems like there may be some inherent hardware flaw causing the issue.
So I'm throwing the questions out there: Has anyone else had similar problems and is this something we should start to be concerned with?
Click to expand...
Click to collapse
my phone randomly locked up, then rebooted today. But when it rebooted it was stuck with the white google logo flashing. I can get into the bootloader mode, but from there, choosing recovery or anything else gets back into the white google bootloop. I called service and they're sending me a replacement. Phone was stock with a locked bootloader.

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