Not sure if this is a lollipop issue, or if I just did not notice it in kit-kat, but, I went to create a contact on my phone the other day, and I always save them to my google account. When I saved the contact, It did not show up on the google web site as I expected it to. So I started to trouble shoot, and found the contact was saved to my phone. OK I did a factory reset on my phone shortly after the OTA upgrade, at which point i forgot to set my google account as the default to save contacts. Upon going to the contacts settings, under accounts, there is no google option. If i hit add I get Facebook, Exchange, or LDAP, no google option. If I got to the phone settings, goto accounts, google, and click my google account, there is no option to Synd Contacts, just sync people data??? Also if I go to my contacts app, create a new contact and change were it saves to, I only have Phone and Exchange Active Sync as options. What happen to saving to Google, am i missing something?? Anythoughts ??
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Ever since I got my Magic, and because I didn't like the feature very much, I had the "sync contacts" option to off. I manually entered all the phone numbers & email I had, and was fine with it.
Then, today, I thought "oh, wth, i'll turn contact sync so that my gmail will also have my phone numbers and they'll be safe". little did I know.
For some inexplicable reasons, when synchronizing ended, my phone had downloaded all my google contacts BUT it had completely wiped out my existing phone contacts. At the "view" option in contacts, under the "phone" contacts it shows 0, and it does not recognise my call log or my sms list as sent by known numbers. Oh, and my phone contacts (neither the ones I had before sync, nor the couple I just entered after all this) do NOT show up in my google contacts AT ALL.
Is there any way at all to undo this? I want my phone contacts back!
Also, is this some sort of bug or error or does sync reallly wipe out all your phone contacts? if so, WHY THE HELL does it do that? I thought synch would be upload phone contacts to gmail, download gmail contacts to phone, keep all of htem in both places. isn't that the point?
In sort, why did this happen? I'm pretty sure it never asked me if I wanted to keep my phone contacts or anything...
It is strange that the contacts are removed from the phone.
My coincidence, yesterday just to check what was going to happen, I added a contact to my phone and I select the source as Google. Then I sync and went to the Gmail but no contact was present.
I closed google and open again the web page and now it appears. So it was a refresh/cache issue.
Only the contacts I've sync via HTC were set to Phone mode and I couldn't change them to Google so they were untouch on the phone and never went to google contacts.
contacts are wiped
surfmadpig said:
Ever since I got my Magic, and because I didn't like the feature very much, I had the "sync contacts" option to off. I manually entered all the phone numbers & email I had, and was fine with it.
Then, today, I thought "oh, wth, i'll turn contact sync so that my gmail will also have my phone numbers and they'll be safe". little did I know.
For some inexplicable reasons, when synchronizing ended, my phone had downloaded all my google contacts BUT it had completely wiped out my existing phone contacts. At the "view" option in contacts, under the "phone" contacts it shows 0, and it does not recognise my call log or my sms list as sent by known numbers. Oh, and my phone contacts (neither the ones I had before sync, nor the couple I just entered after all this) do NOT show up in my google contacts AT ALL.
Is there any way at all to undo this? I want my phone contacts back!
Also, is this some sort of bug or error or does sync reallly wipe out all your phone contacts? if so, WHY THE HELL does it do that? I thought synch would be upload phone contacts to gmail, download gmail contacts to phone, keep all of htem in both places. isn't that the point?
In sort, why did this happen? I'm pretty sure it never asked me if I wanted to keep my phone contacts or anything...
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Click to collapse
I have the same problem on my Google Nexus 5 device. I connect to Internet through a VPN and while connecting save a contact, surprisingly the contact was not deleted. I think it might be a serious bug. And I totally agree with the process of saving contact that you mentioned in your comment. The correct saving should save contact on phone and after synchronizing, contacts on the phone shall be uploaded on google contact. There should be a good harmony. But the present relationship between phone and google is damaging the contacts which are not saved before on your google account.
I thought it would be a great idea to sync my work outlook account with Google calendar via Google sync on the desktop.
I synced my outlook to Google calendar just find until I realized that there is no option to select a sub calendar so it synced thousands of events from my outlook to my primary calendar in Google.
Since my Google calendar account is also synced with my phone, my phone now has thousands of events with out the ability to toggle them getting my personal and work calenders all in one.
I went into Google via web, and deleted ALL events and wiped everything clean. I wanted my phone to also be clean. When I synced my phone the changes did not reflect what I did on the web.
I forced synced for the past 8 hours, and turned the phone off twice since then.
I found that it is syncing but not removing the old events. I change the calendar name in the web and it also changes it on my phone. But it never removes all those thousands of events off my phone.
Another test revealed that if I add an event on my phone, it will sync to the web.
If I add an event it will sync to my phone.
If I delete an event on my phone, it will delete it off the web.
Here is the issue, if I delete an event off the web, it does not delete it off my phone.
How can I remove these thousands of entries on my phone now?
I cannot remove my Google account and re-sync because when I tried it said my only option is to factory reset which I prefer not to do.
Thanks.
Try to change your google account password on web. When your phone won't sync then remove that account and add a new account but you can still use the same account name. I hope I make sense.
Sent from my SGH-T959 using XDA App
Having a stupid issue with X10 deleting my contacts all the time.
Have them backed up with sony's app, but irretating to have to do it 2 times a day or so.
Dunno what's causing it. Turned off google sync too.
....Bump....
Happened to me the first time I tried to use a google or sony sync, I just turned sync off and use a manual backup to sim card.
I only want a safe store for my contacts 'in the air' as it were that would be obtainable with a login and sync.
If someone could clearly explain the sync services and settings ( keeping, overwriting, deleting, from server) it would be helpfull.
I would always want my phone to be the master sync device and the service to sync to it unless I specify a reverse way so sync, or a 'run through contacts' service that gives options to keep or change details in contacts.
It's a true sync and can be difficult to get setup. If you delete contacts on phone googles dissappear and vice versa. Once you've done it the sync with google is seamless.
For a fresh start the best bet is to delete your phone contacts..then setup all your contacts manually or import them and edit in gmail, then export to a file so you have a backup if something goes wrong.
After that you would sync to google contacts and all should be well.
It always sync perfectly for me after going through and setting it all up this way initially. If I edit a contact on phone it updates on gmail like it should...and vice versa.
In settings for sync I put "My Contacts" as the only sync option, then in gmail you would mark the ones you want on phone as "My Contacts" as well. That way you don't have every email contact on your phone if you don't want too. If you want it all just select "All Contacts"
Every time I set up my Google account on the phone, it automatically add Google contacts to my phone contact as well as the phone dialer.
My phone dialer has hundreds of contacts of people that I've ever emailed, communicated, or do business with.
This is extremely annoying, anyway to stop Google from syncing or adding Google contacts to my phone?
Thanks!
You can go to Settings - Accounts - Google and toggle off sync of Contacts, then open Contacts, tap the 3 dot menu and select "Contacts to display" and select as needed...
If you keep your Google contacts organized, you can keep phone contacts in a "Phone" folder in Google Contacts and just show that label, or you can move your email contacts to a different label.
Remember the phone uses Google account as the storage for your contacts, there is no "local" account for contact storage once you have added a Google account to the device.
I added a new contact to my Gmail contact list last week using the web interface at contacts.google.com. The new contact is not showing up on my V20 (recently upgraded to Oreo). My other Google contacts seem to be there. I have manually synced my Google contacts via Android Settings, and have checked that the Contacts app is set to show "All Contacts". Any idea why the new contact is not showing in the app?
Make sure your phone is syncing google contacts and is set to on.
tube517 said:
Make sure your phone is syncing google contacts and is set to on.
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Yes I have the contacts option turned on under my Gmail account settings, and have manually synced from the Gmail account page in Android Settings several times
???