Hello!
I sold an LG G2 32 GB to a person on Tradera (eBay-like site). Before I sent it to the person I made two factory reset, the first time was to check that everything was gone and the second time was for safety's sake.
I had used the phone for about 2 years with no problems, there was not any carrier locks on it. When the buyer received the cell phone, he said that the mobile phone requires a code and he said it was Carrier Code, so I bought a code for him to lock up but he pushed it in and it did not work, according to him. A day after, he sent the picture on the screen how it looked. He then sent it back to me so I could fix it. It required "Backup PIN" Invalid Backup Pin it said. I have also attached picture. Without / with simcard this comes up, it does not indicate a SIM card. I can not get into download mode or recovery mode. Nothing works and cell phone is useless.
What should I do to fix it?
Related
After sending off my second VarioII for the screen alignment issue to be fixed, instead of repairing it T-Mobile sent me a new device. I picked up the device from my local T-Mob shop, and started up the device. It went through it's normal boot up process then stopped with a screen saying that the 'Network is locked, please enter an unlock code'. In the top left hand corned the app name is displayed, it's called SimLock.
I've never had a lock on my SIM card, and it was exactly the same card that I had been using minutes early in a temporary replacement phone.
Anyway, T-Mob couldnt help me. They first gave me a 4 digit code to enter then an 8 digit PUK code, none of which worked. Also, each time I enter a number the time between tries becomes longer. I think there is also a limit (10?) on the number of tries before the SIM is rendered useless?
So, I think I will try the SIM in a replacement at the shop to check that's ok then I will ask for a replacement, cos' as far as I'm concerned it was broken when I received it, and I dont want to wait another 2 weeks for it to come back from repair.
Anyone else had this experience?
PaulB
Hi PeekBee,
The SimLock program is the network lock HTC use. I might also be used to lock the phone to a single SIM card but I'm not sure if SimLock is used for that. It appears however that the phone you have been given as a replacement has the wrong security settings enabled.
Gav.
Thanks Gav,
After spending a great deal of time on the phone to T-Mob tech support they've finally agreed that they can't get around the issue and will ship out a new one. This will be my 4th Vario II!
Internal SD card failure - many of us on same boat now...It's clearly Samsung's fault, phone must be recalled, but, in the meanwhile, let's share your information - at which point your phone died; did you manage bring it back to life at all?
My phone died yesterday, after I've forced app.close few times (Skype).
I've upgraded to Froyo about 3 weeks ago, never had any problems till yesterday. Phone was all stock.
I bought phone on CL, so no receipt, no warranty
I was able to go to download mode, but not recovery mode.
I found this post, guy managed to bring phone back to life, but his method didn't help me
http://androidforums.com/samsung-galaxy-s/235987-clueless.html
I've tried many times with no success.
But somehow I've managed first to pass flashing boot screen (animation with music, then phone hangs), then suddenly it loaded system with I19000xxJPM! Still shows no SD card space available, gives force close errors, but it works!
Mostly I was playing with XXJPU, re-partition, multifile, 512.pit,
I19000xxJPM, 803.pit, Yaok 1.50 with 803.pit (no re-partition), UGJH2 and 512.pit, reflashing one after another in different combinations
Few times I've seen recovery mode, but never was able to format SD card.
Update: I was even able to make JK3 to work - I flashed JK3 - boots through animation and comes to black screen, after this I've flashed Ya-ok 1.50 with 803.pit, it loads Froyo JK3, still can't format SD card though...
My questions for now - is there way to eliminate using internal SD card (use external SD card instead)? Is there non-standard ways of formatting SD card (when I try to do this in Settings - nothing happens)?
So far I've found this, but it sounds a little too complicated to me
http://forum.xda-developers.com/showthread.php?t=845708#9316375
And it looks that this method is not for Bell Vibrant anyway...
Good luck!
It's extremely likely the internal SD has died and there's nothing you can do to fix that other than sending it into Bell.
Any idea how much they will charge for repair if phone is not under warranty (no receipt)?
if your a bell customer all u have to tell them is you bought a galaxy s off the market and after upgrade it died... the tech person never asked me for a receipt (bell one), he just asked me for the esn to make sure and asked me what happened to it...
said it died after the upgrade... he said already ill process a replacement for you and give you a 100 for inconvenience...
if you arent a bell customer (id suggest try to see if one of ur family members or friends is if you can get them to call for you... they get free hundred)... if not then u can call the samsung center and they send you a post package where u can send in for a replacement... no need for a receipt
I'm Bell customer, I've called today tech support, they offered replacement phone but asked me to send my phone with receipt...I've checked at Bell store today - my phone wasn't purchased at Bell store (they can check this). I guess bad luck...Same with Samsung (1-800-726-7864) - they also asked for receipt. Not sure what I can do now...
Has anyone without a receipt tried registering the phone and submitting a Product Service Request on samsung's website?
My phone is still working but I am afraid it is not going to last and I don't have a receipt myself.
I have registered my phone on Samsung's support website samsung.com/ca/mysamsung/product/myssMyProductRegist2.do?page=PRODUCT.REGISTRATION
It automatically found the manufacturing date by serial number. (August 31 for me)
Then I have an option to submit a Product Service Request and it says that attaching a receipt scanned image is recommended but not necessary.
Could someone try this out and post back the results?
Just wondering - there are so many custom ROMs, so, many guys smart enough to make changes in system . The only change we need - disable internal SD card in the system and force system to use external SD card instead. Anyone?
I've just noticed the funny thing - I can't access/mount/format external SD card either, even though it's not corrupted. So, the problem might be not internal SD card but faulty firmware or some other hardware (controller etc.)?
I’m not sure if anyone will be able to help but I thought I’d ask. I had my phone replaced under warranty for the volume buttons sticking in and not being able to click them any more. Got the new device in and it wouldn’t activate. It registers the SIM card and goes to no service. I called Verizon and tried to get them to help me activate it and spent 2 hours on the phone with them and tried EVERYTHING they could think of. Entering IMEI numbers, SIM numbers, factory reset, and a new sim card.
In the end they told me that when I turn the phone on the IMEI number they entered changes to a different one from what the phone reports and is failing activation. They had me try a new sim card to make sure the sim wasn’t broken and that still didn’t work. Called Motorola spent a while on the phone with them trying the same things and they agreed it was a rare case and that I would need a second replacement phone.
I received the new (third) phone yesterday and it is having the same problem as the second phone. Won’t activate and when its powered on the IMEI number on the Verizon side is reports something different then what any of the other phones are showing. (so now between the 2 phones I have 4 different IMEIs reported (the assigned 2 the phone shows me and the 2 made up ones that the network switches to when I turn on the phone)
Now Motorola is suggesting another replacement and Verizon has stopped helping me and on my last call they transferred me to the Motorola support number. Has anyone seen anything like this?
Is there anything I can say to help try and get this resolved other than waiting for a fourth phone that may or may not work?
Hey there, first time poster , long time user of this site. I started using this site about four years ago when I needed help modifying a HTC one V, and from there on out I haven't been able to stop modding and rooting. This site has been so helpful, you have no idea
To date I haven't had many issues with the unlocking of boot loaders and rooting, installing roms and also network unlocking.....Until today.
I am currently trying to network unlock a Samsung s5 neo. I did indeed buy the unlock code from Koodo (the original service provider). However (heres where its going to get weird), no matter how many times I try putting the darn code in, it plain well just refuses to take it. I can sit here all day and nadda a thing will happen.. IN FACT I thought after 10 times it would hard lock its self, resulting in me having to buy a unfreeze code. But nupe.
I'v used 3 different sim cards to try to get this phone unlocked but nothing, Bell Mobility from my LG G5 phone, A PC mobile sim and a Eastlink sim (By the way I'm from Canada)
I tried flashing (odin) with koodo OEM roms, from the first one which i think was 5.1 up to 6.** not sure where it left off. Even went as far as flashing with Telus rom, as koodo is the sister of Telus, and still it sits there pretty much laughing at me.
Factory reset from both with in the OS and the recovery menu, used every code for the phone dialer and half refuse to work. Installed shortcut master (Yes I'm rooted) and keeps saying locked. Also been trying to sim unlock both unrooted and rooted.
I'm completely mind blowen, i even said what the heck and bought a code off line for kicks and sure enough as soon as it showed up in my inbox, same EXACT code Koodo gave me. So we know the code is right.
Any help would be great as I'm at a complete lost. this is the first phone iv had , i'v ever had this much troubles unlocking. OH and if it helps "KNOX" is disabled
P.S I have no idea if i posted this in the right forum , sorry if i didn't.
Thanks
Hi,
I am using LG G6 LG-H870DS and it was working A ok till yesterday.
Last thing i remember was installing and using "GPS JoyStick", i was able to mimic US location while sitting in Asia. Later part of the day when i checked my phone, it was showing no service (although it was still showing my mobile operator but no service).
Went through internet and did all possible tricks
1- Checked IMEI (inside the phone->about) and it match to box IMEI (so i presume no problem there).
2- Did hard reset (did a backup before doing hard reset), no avail (did reset 5-6 times, thought to try a few times in case i was not doing right).
3- Saw some threads with similar problem and steps to change Mobile Network->Network Mode->GSM only. But my phone didn't respond while clicking on any other option, it just got stuck on GSM/HSPA/LTE.. auto. I even Used *#546368#*870# method and under RAT setting tried changing to GSM only but it popped the message failed.
4- Used another SIM card, didn't worked. Used my own SIM card on other phone, worked just fine. So i presume it was not my SIM card issue.
Fought with my phone till 2am end up gave up and decided to visit LG service center in morning.
This morning went down to service center and service staff used some LG dongle to reset the firmware to no avail, same issue he was not able to check/uncheck any option under Mobile networks.
Once clicked Operator it showed error. He tried his best for 40 + minutes but endup he decided to take the phone in to send for repair (which he said will take 2+ weeks, as they don't have any replacement phone available there).
After all this exercise i would like to know (if any one can answer) , if "GPS JoyStick" is culprit in screwing the phone. Is it even possible for an app to screw the phone to the extent that it can't be used even after doing hard reset? Or was it just hardware which broke down and have no direct relation to the app i installed?
Would appreciate if anyone can shed some light.
Thank you,
LEE.
Having the same problem