lg g2 softbrick - G2 Q&A, Help & Troubleshooting

hello. i recently purchased lg g2. its back cover says d802 but on the inside it says d801/d803. so first idk what model it actually is. can u please help me figure out its model?
secondly after a firware upgrade through lg pc suite it got stuck on lg logo and wont move forward. it can enter download mode. idontknow much about software programming so i seeked help. i took it to repairs but the guy said someone flashed the wrong rom into ur phone as we cant determine which model it actually is so now you have to purchase new IC for your phone. so rom flashing wont fix the problem now i guess. please help me out whether i really have to change the ic or it can be solved through software fix. i would be really thankful for ur help.

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Weird Lg G2 Version Need Help Rooting

Hi, I'm a new member in Xda, but i've been around for a while so I know that if there's a solution to my problem, it'd be probably coming from one of you guys, so thanks in advance ... !
So I bought a new Lg G2 a few days ago, it was in new condition, and both the label and rear cover tell it's a D802 version.
But I 've encountered some weird issues, first, when I type it's imei in imei.info it says it's A SIERRA WIRELESS device...
and lg's ota update center says it's not registered yet.
And yesterday when I tried to root via IOROOT25 method ( Because it's running kitkat 4.4.2) the recovery menu on the G2 shows some 80020c version on the top roght corner of the screen, which probably means it's a D800 model. (But on android info it says d802, and d80220c version....)
So I'd really appreciate some help from you guys, because I really want to root it, and maybe get Lollipop,
Will ioroot Brick it ?
And is there a way to save The Imei because that one feels a little weird and modified...
No one ?
Hi! Welcome to xda!?
I actually had a pretty similar problem on my own g2 (d802)
I bought it from aliexpress, my imei number showd it is a d800 model! But all other stuff in system showd d802..
The first thing you should do is open/ your back cover (there are instructions on YouTube) and check the real model, it sould be on the buttom left corner beneath the battery.
Mine showd it is ad802 but a friend of mine found out that his d802 was a fake one and he really got a d800 (allthough in system info ut showd d802! He bricked his device ?)
Anyways, if you see its a d802 you can use it with no fear i tried several roms on mine and all are perfect! Right now using cloudyg2 3.3 with dorimanx, and battery life is amazing!! ?
Oh and btw, ioroot didnt work for me, i also was on d80020c, but no fear! used stumproot and it worked flawlessly
Good luck! Tell me what you find out
Sent from my LG-D802 using Tapatalk

Help! Bricked My LG G2 D802

Hi,
I m sorry for posting another thread but i tried to search how can i unbrick it but its too confusing as there are too many diffrent issue.
I purchased my phone from Grey Market. I had a problem of knock on code other touchscreen issue so tried to update it via Lg software and it showed there is a update but it showed US so i thought it may be US improted and i updated it but after the update it is stuck on LG logo.
It goes into fastboot mode and factory reset mode.
I confirmed from the seller he says its china imported but the US LG Support centre shows Hong Kong IMEI no.
Plz help how to solve the issue step by step
bhuvesh89 said:
Hi,
I m sorry for posting another thread but i tried to search how can i unbrick it but its too confusing as there are too many diffrent issue.
I purchased my phone from Grey Market. I had a problem of knock on code other touchscreen issue so tried to update it via Lg software and it showed there is a update but it showed US so i thought it may be US improted and i updated it but after the update it is stuck on LG logo.
It goes into fastboot mode and factory reset mode.
I confirmed from the seller he says its china imported but the US LG Support centre shows Hong Kong IMEI no.
Plz help how to solve the issue step by step
Click to expand...
Click to collapse
BUMP**

DESPERATELY NEED HELP. New Phone stopped working after update

Hello frnds,
I just purchased a new g2 off from ebay and updated the phone using lg pc suite and boom!!! the phone stopped detecting any network. On diagonising, i figured out its IMEI became null.
When i purchased, the phone worked well and luckily i have noted down the imei number and the original firmware: D80220e(just could not find this firmware's .kdz anywhere on XDA) . So the first attempt was to reinstate the imei. But the pc just would detect the phone in both QPST and LG PC suite. So i checked online, the imei number belonged to UAE, so I flashed the UAE firmware using .kdz method. The phone went into a boot-loop plus it kept formatting itself with every boot.
Then i tried the indian firmware version, with this the touch drivers seem to have got currupted. it does not detect touch properly.
Then I read somewhere that such things can happen if the firmware flashed is of a different model. So i needed to check the exact model no. of my phone and so i opened by back cover just to find that some parts like antenna, nfc chip, back cover etc had 802 model no. on them while below the battery and on the F touch strip beside it, its given as LS980. Further, the back cover has 802t printed on it. Now i am totally confused what to do.
I had read on a post on XDA that some people are selling G2 for real cheap by mixing the left over spare parts of all g2 models as the model is about to close and hence they are clearing off all inventory. Looks like I am stuck with such a peice.
Please suggest what shall i do. Need help desperately.
My ebay vendor is situated in my city itself and he has more such peices.
Attaching pics, please see them and suggest accordingly.
krunalkamdar said:
Hello frnds,
I just purchased a new g2 off from ebay and updated the phone using lg pc suite and boom!!! the phone stopped detecting any network. On diagonising, i figured out its IMEI became null.
When i purchased, the phone worked well and luckily i have noted down the imei number and the original firmware: D80220e(just could not find this firmware's .kdz anywhere on XDA) . So the first attempt was to reinstate the imei. But the pc just would detect the phone in both QPST and LG PC suite. So i checked online, the imei number belonged to UAE, so I flashed the UAE firmware using .kdz method. The phone went into a boot-loop plus it kept formatting itself with every boot.
Then i tried the indian firmware version, with this the touch drivers seem to have got currupted. it does not detect touch properly.
Then I read somewhere that such things can happen if the firmware flashed is of a different model. So i needed to check the exact model no. of my phone and so i opened by back cover just to find that some parts like antenna, nfc chip, back cover etc had 802 model no. on them while below the battery and on the F touch strip beside it, its given as LS980. Further, the back cover has 802t printed on it. Now i am totally confused what to do.
I had read on a post on XDA that some people are selling G2 for real cheap by mixing the left over spare parts of all g2 models as the model is about to close and hence they are clearing off all inventory. Looks like I am stuck with such a peice.
Please suggest what shall i do. Need help desperately.
My ebay vendor is situated in my city itself and he has more such peices.
Attaching pics, please see them and suggest accordingly.
Click to expand...
Click to collapse
refurbished phone to make sure what variant you have you need to open the phone and check the motherboard then what the motherborad says d800-d802 ls980 thats your variant and flash that rom variant... check this thread
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
raptorddd said:
refurbished phone to make sure what variant you have you need to open the phone and check the motherboard then what the motherborad says d800-d802 ls980 thats your variant and flash that rom variant... check this thread
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
Click to expand...
Click to collapse
Thanks . As you rightly pointed out, its a ls980 model and not 802 as i was assuming.
Thanks a ton.
krunalkamdar said:
Thanks . As you rightly pointed out, its a ls980 model and not 802 as i was assuming.
Thanks a ton.
Click to expand...
Click to collapse
your welcomed.

i bricked my lg g2 d802 please help me

I bricked my lg g2 d802 and when i turn the power on it displays white lines.
It happened when i'm trying to intall custom rom and when the time i go to recovery this display showed up.
Please help me..
My mom bought it for me from Turkey and I'm in the Philippines. I feel hopeless.
janharolddiezmo said:
I bricked my lg g2 d802 and when i turn the power on it displays white lines.
It happened when i'm trying to intall custom rom and when the time i go to recovery this display showed up.
Please help me..
My mom bought it for me from Turkey and I'm in the Philippines. I feel hopeless.
Click to expand...
Click to collapse
Dose fastboot works?
give more details please.
janharolddiezmo said:
I bricked my lg g2 d802 and when i turn the power on it displays white lines.
It happened when i'm trying to intall custom rom and when the time i go to recovery this display showed up.
Please help me..
My mom bought it for me from Turkey and I'm in the Philippines. I feel hopeless.
Click to expand...
Click to collapse
heres info for white lines
http://forum.xda-developers.com/showthread.php?t=2680948
or your phone is a refurbished and flashed wrong variant.. if refurbished maybe phone says its a d802 but inside motherboard the number variant could be d800/ls980 ect. so whatever the motherboard number says you need to flash that variant. and thats your variant.. but only what motheboard says.. not on battery or other component.

Is the H872PR version the same as H872 (T-Mobile)?

Hello all, I have the LG G6 H872PR, it's from Claro Puerto Rico, they were selling them at $317 with tax for a couple of days so I grabbed one obviously....this version doesn't let me change the launcher to the app drawer version nor let me download themes, also LG Smart World just ask me to connect the watch if I side-load it....My question if someone knows is....could I flash the T-Mobile kdz? I'm pretty sure it's the same phone and the PR in the model it's just the Claro software...
You can?
Were you able to do it? I'm looking for answers too. Thanks
I'm having the same thoughts. Also, I wonder if we're eligible for the 2-year warranty promise(?), the site won't accept my IMEI as valid so I assume not.
Is from lg caribbean, not us
http://www.lg.com/pa_en
max_mitsu said:
http://www.lg.com/pa_en
Click to expand...
Click to collapse
I registered my device on that site, unfortunately only got a 1-year warranty.
follow up on original question
Did anybody was able to flash H872PR with T-Mobile software.
Thank you.
So, did any one do it?
Has anyone tried it? The H872PR got no update at all, but the H872TN and H872BK already got oreo. I had checked the firmware at- lg-firmwares.com- . I want to get oreo but I'm not going to risk it
Darwish M Sukri said:
Has anyone tried it? The H872PR got no update at all, but the H872TN and H872BK already got oreo. I had checked the firmware at- lg-firmwares.com- . I want to get oreo but I'm not going to risk it
Click to expand...
Click to collapse
If anyone is wondering,
IT DOESN'T WORK
I took the risk. I flashed H872TN oreo to my Claro H872PR and it won't turn on at all. I did researches and tried everything and it wont boot at all.
Please, DO NOT TRY IT AT ALL COST.
:crying:
Darwish M Sukri said:
If anyone is wondering,
IT DOESN'T WORK
I took the risk. I flashed H872TN oreo to my Claro H872PR and it won't turn on at all. I did researches and tried everything and it wont boot at all.
Please, DO NOT TRY IT AT ALL COST.
:crying:
Click to expand...
Click to collapse
That's because all the G6 devices have different partition layouts.
christopherrrg said:
That's because all the G6 devices have different partition layouts.
Click to expand...
Click to collapse
Do you have any clue how to fix it?
Should I send it back to the seller? ( I didn't bought it from an official LG store, but it does have 1 year warranty)
I have contacted the seller. I told them the phone just won't boot at all. I also asked if the repairing procedures broke the water proofing, will they send a new unit.
And they replied "We will fix it with no cost at"
Do they really know how to fix it and is it possible?
I'm currently in the same situation as this guy https://forum.xda-developers.com/lg-g6/help/g6-hard-bricked-t3757370
But his phone is already fixed by RMA https://www.reddit.com/r/lgg6/comments/815ug3/lg_g6_hard_bricked/
Will it work on my phone?
Darwish M Sukri said:
Do you have any clue how to fix it?
Should I send it back to the seller? ( I didn't bought it from an official LG store, but it does have 1 year warranty)
I have contacted the seller. I told them the phone just won't boot at all. I also asked if the repairing procedures broke the water proofing, will they send a new unit.
And they replied "We will fix it with no cost at"
Do they really know how to fix it and is it possible?
I'm currently in the same situation as this guy https://forum.xda-developers.com/lg-g6/help/g6-hard-bricked-t3757370
But his phone is already fixed by RMA https://www.reddit.com/r/lgg6/comments/815ug3/lg_g6_hard_bricked/
Will it work on my phone?
Click to expand...
Click to collapse
Sadly no I do not. My aplogies. I just thought I should throw my 2 cents in about the partitions.
@Denversmartphone may be able to help you. I've noticed he posts lots of logs involving repairing G6s but he never really explains how it's done. From the logs we can see he restores from SD card but that's where my digging ends.
no hope to repair lg g6 in hard brick..i repair lg g6 dead boot yes but not in sd card way..all the way i try was wrong.. lg g6 is not unbrickable..i repair with jtag pro box... but you can only repair the h870 and the h873, i repair my h871 with loader of the h873 but not fixit..yes the phone will boot and can connect to pc, but the driver of the lcd are "caput" so in practis i cannot see the lcd even if you put it one new..i cannot fix my phone until someone release a h871 kdz...for the h872 there isn't any hope..but specialy for the lg g6 there isn't any hope for fix the dead boot..hope someone one day will find a way to fix it in qfil
Lg G6 H87220a .kdz
Somebody can put the download link of the Stock Rom of the Lg G6 H87220a .kdz, that is the new version of Android Oreo. I can not find anything in google.
Denversmartphone said:
no hope to repair lg g6 in hard brick..i repair lg g6 dead boot yes but not in sd card way..all the way i try was wrong.. lg g6 is not unbrickable..i repair with jtag pro box... but you can only repair the h870 and the h873, i repair my h871 with loader of the h873 but not fixit..yes the phone will boot and can connect to pc, but the driver of the lcd are "caput" so in practis i cannot see the lcd even if you put it one new..i cannot fix my phone until someone release a h871 kdz...for the h872 there isn't any hope..but specialy for the lg g6 there isn't any hope for fix the dead boot..hope someone one day will find a way to fix it in qfil
Click to expand...
Click to collapse
That's where a leaked engineering aboot would help like the V20 guys got. Unfortunately it doesn't work for the G6.
LG has us guys all chasing a pot of gold. The G6 is the first phone I've ever had this much trouble with but it's such a beautiful device.
jfernan said:
Somebody can put the download link of the Stock Rom of the Lg G6 H87220a .kdz, that is the new version of Android Oreo. I can not find anything in google.
Click to expand...
Click to collapse
https://lg-firmwares.com/
I downloaded it from here
---------- Post added at 10:19 PM ---------- Previous post was at 10:11 PM ----------
So, what should I do now?
Should I send my H872PR back to the seller? I just contacted the seller and said that the phone didn't boot at all. He told me he would fix it for no cost. (1year international warranty) Do you think the warranty work in this situation?
I bought it from China(took 2 weeks to arrive). But it wasn't an official LG store. Can they fix it??
---------- Post added at 10:35 PM ---------- Previous post was at 10:19 PM ----------
Denversmartphone said:
no hope to repair lg g6 in hard brick..i repair lg g6 dead boot yes but not in sd card way..all the way i try was wrong.. lg g6 is not unbrickable..i repair with jtag pro box... but you can only repair the h870 and the h873, i repair my h871 with loader of the h873 but not fixit..yes the phone will boot and can connect to pc, but the driver of the lcd are "caput" so in practis i cannot see the lcd even if you put it one new..i cannot fix my phone until someone release a h871 kdz...for the h872 there isn't any hope..but specialy for the lg g6 there isn't any hope for fix the dead boot..hope someone one day will find a way to fix it in qfil
Click to expand...
Click to collapse
My last resort is to send my H872PR back to the seller under 1year international warranty. Does the warranty apply in this situation?
Do you think they can fix it?
also, is it worth waiting 2 weeks just waiting for my phone to arrive at the seller?
well...i suggest you yes to give back to the seller, you have to say to him that somethink going wrong when come the update to you..so say i just update my mobile and the phone doesn't boot anymore..they will repair for free if it is in waranty...they have a professional and expencive box i think for repair phone..only lg have a official kdz file and loader for unbrick..nobody can unbrick without rawprogram.xml and patch..i have the firehose ufs for the lg g6 but without rawprogram and patch.xml we cannot unbrick
@Denversmartphone
He took the risk and it was his own decision. He bricked his phone.
You give him an advice to lie and cheat the seller.
If you were his seller would you give him this same advice as well? [emoji35]
Montechristo said:
@Denversmartphone
He took the risk and it was his own decision. He bricked his phone.
You give him an advice to lie and cheat the seller.
If you were his seller would you give him this same advice as well? [emoji35]
Click to expand...
Click to collapse
we lie everyday..sometimes all humans make a mistake and sometime not..sometime we lie and sometime not..btw lie is not that bad in this position..because also smartphone seller lie to us...they can give to us a simple unbrick file..but they didn't in this way you have to spend more money because you must replace a motherboard..and now tell me it is correct pay all my money just because i want experimentation somethink? the phone is not broken the phone just need his file again..and why i cannot repair and im forced to replace a motherboard?
Montechristo said:
@Denversmartphone
He took the risk and it was his own decision. He bricked his phone.
You give him an advice to lie and cheat the seller.
If you were his seller would you give him this same advice as well? [emoji35]
Click to expand...
Click to collapse
Yea, I agree with you. I don't like to lie either. But, should I tell the seller the truth? that I tried flashing wrong firmware (H872TN to my H872PR) just to get Oreo 8.0?
I'm afraid that if I tell the truth, they won't even bother trying to repair the phone at all.
And, even if they did repair it, do you know how much does it cost?

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