MMS issues? - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

Anyone else have issues sending and receiving mms messages? I'm using a verizon s5 on t-mobile, my mms worked on ATT but not on t-mobile thanks alot
Sent from my SM-G900V using XDA Free mobile app

YES!
I JUST fixed it this week.
My MMSC setting got reset. Couldn't send or receive MMS. I installed Textra, because it's settings have a place to change the MMSC.
The APN settings in the verizon build are locked, so you cant change globally (unless you find a way to unlock them).
Also heard that getting a new SIM card might fix it, as the phone loads the APNs from there.
http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/

Related

MMS settings in Android

I cannot seem to send any MMS messages with any Android rom I try. I have tried just about every different setting with no luck. Could this have anything to do with my windows based rom that's on the phone or does anyone have any ideas?
You need to program your carriers MMS APN. Google will serve you there. Apn is under settings, wireless and networks, apn when you see T-Mobile or whatever press menu, new apn and find android mms values for your carrier last entry should be mms and there shouldn't be any button to select new apn in the list.
Sent from my HTC HD2 using XDA App
mrbox23 said:
You need to program your carriers MMS APN.
Click to expand...
Click to collapse
Hi MrBox23, maybe you can give me a suggestion regarding mms apn problem.
I can receive a message that reports me I got a mms with a button to download it... the only way I found to download it is to remove the internet apn parameters and leave only the mms parameters.
Same thing for outgoing mms.
Is there any solution to this problem???
I searched around but with no success....
I don't know make sure apn is labeled mms mine coexist just fine mms has no button.
There needs to be two apns one for internet one for mms that's the way simple mobile is anyway tmobile should be same format idont know about att
Sent from my HTC HD2 using XDA App

MMS Hell

Hi everyone,
I'm having big issues with MMS and my GSII.
I bought it from Expansys.
I live in Australia.
I've got it running on the Telstra NextG Network.
I haven't touched it in ways Samsung wouldn't approve of.
I can't send MMS messages.
I've rang Telstra many, many times and they set this up and I turned it on and off and they sent me settings and I turned it on and off and they walked me through entering the settings manually and they transferred me to the really technical team, as high as you can go on high priority.
They told me to pull out the battery and sim card without turning the phone off, and to wait three minutes and try again and if that didn't work, to contact Samsung.
Of course, it still didn't work, and, of course, I came here.
I hope you guys can help.
:s
I'm not sure what information I need to give you that is helpful here, but I've taken some screenshots that may be related to the problem.
I'd really appreciate it if someone can help me out. I'm not sure what to do if I can't get MMSs to work.
SuperTheMando said:
Hi everyone,
I'm having big issues with MMS and my GSII.
I bought it from Expansys.
I live in Australia.
I've got it running on the Telstra NextG Network.
I haven't touched it in ways Samsung wouldn't approve of.
I can't send MMS messages.
I've rang Telstra many, many times and they set this up and I turned it on and off and they sent me settings and I turned it on and off and they walked me through entering the settings manually and they transferred me to the really technical team, as high as you can go on high priority.
They told me to pull out the battery and sim card without turning the phone off, and to wait three minutes and try again and if that didn't work, to contact Samsung.
Of course, it still didn't work, and, of course, I came here.
I hope you guys can help.
:s
I'm not sure what information I need to give you that is helpful here, but I've taken some screenshots that may be related to the problem.
I'd really appreciate it if someone can help me out. I'm not sure what to do if I can't get MMSs to work.
Click to expand...
Click to collapse
Which error does your phone give you?
Server response error.
edit:
Just added the picture showing the error. Forgot that one first time.
I had that problem sending myself a mms. Server response error. On top of the fact that all mms coming in and out was a video instead of a picture with the stock mms.apk. I installed cm7 mms.apk and everything displays perfectly and i just sent myself a message.
SuperTheMando said:
Server response error.
edit:
Just added the picture showing the error. Forgot that one first time.
Click to expand...
Click to collapse
Mine works fine and the only difference between my settings and yours is that I have authentication type for both Telstra Internet and Telstra MMS set to "PAP or CHAP". Try changing both these settings.
I have the same problem. After factory reset mms works for a day or two then the same error appears. I am on Rogers in Canada. All default apn/mms settings are correct.
Sent from my GT-I9100 using XDA Premium App
How would I go about doing this? Sorry, I'm a bit of a noob.
Does it require rooting? I want to stay away from rooting until it's simple and fail-safe.
robstunner said:
I had that problem sending myself a mms. Server response error. On top of the fact that all mms coming in and out was a video instead of a picture with the stock mms.apk. I installed cm7 mms.apk and everything displays perfectly and i just sent myself a message.
Click to expand...
Click to collapse
SuperTheMando said:
How would I go about doing this? Sorry, I'm a bit of a noob.
Does it require rooting? I want to stay away from rooting until it's simple and fail-safe.
Click to expand...
Click to collapse
Yes u gotta be rooted on a deodexed rom.
Sent from my GT-I9100 using Tapatalk
Try this: MMS "APN" Telestra.Internet and not Telestra.mms (since mms initiates telestra.internet
I had the same problem with T-Mobile and my sgs2. I think the problem lies with the messaging app as all was fine once I changed to go SMS, problem solved.
When I am sending MMS, I turn Wi-Fi off.
I usually add Topic/Subject and some text to my MMS.
This way my MMS sending works almost 90%.
Sometimes I have to delete MMS which is in "sending" status and try again. This way I got 100% success rate. I have no errors though. Try PAP on both Internet and MMS APN settings.
Have the same problem. Try to manually enter the phonenumber to the recipient. That works for me
hey guys, ive been trawling the internet for solutions and still cant get my mms to work (cant send or receive). has anyone got a working solution? i read somewhere that the galaxy s had a similar problem and needed a combined apn for internet and mms - does anyone have this?
(im on telstra in australia)
What a Nightmare
I also had this problem only SGS2. Bought from MobiCity and running in Australia on Telstra NextG. Unable to send MMS but all other SMS and internet working fine.
I looked up the Telstra website and entered their APN settings ... No MMS.
I looked up the Telstra settings on Ausdroid and entered these ... No MMS.
I found information on how to delete APN and put internet+MMS into a single APN as suggested for the original SGS ... No MMS. Grrrrrrrrr...
I used the Telstra website to SMS the APN settings direct to the phone ... No MMS and increasing frustration.
I sent an email to MobiCity telling them of my problem, as well as what I had already tried. They very helpfully sent me the Telstra APN settings ... which still didn't work.
I tried the suggestion mentioned here to type the phone number directly rather than use a contact from my Google contacts ... finally some success.
Then, thinking 'I'll be stuffed if I am going to lookup and type the number every time's, Installed GO SMS Pro from the Market, and it just works. Looks better, improved functionity including SMS scheduling. And Free.
It makes me think it is a problem with the stock messaging app. Anyway,thanks to the person who suggested GO SMS. Much appreciated.
I've was not able to send MMS to some contacts. It was the problem with spaces in numbers just like Outlook adds after the country code. I have cleared all spaces from numbers (via Kies) and now MMS works.
MMS error was something like 'cannot connect to server'. All settings for MMS was correct (like APN, ports, etc). SMS to a number with space works. Checked on 2 SGS2 with XXKE4 and XXKF2
I have a Hell of a nightmare as well with finding what I m looking for about MMS :
I want to change sending Priority to highest and can't seem to find a way in the SG2 menu or even with an app or MOD....
I posted a new thread on this issue.... : http://forum.xda-developers.com/showthread.php?p=16892768#post16892768
thanks for any help....
For all those who are on the Rogers network, I spoke to a tech rep yesterday and apparently it is a network bug that they are aware off and trying to fix. He said to try and input the contact numbers manually instead. I tried and it does work if you do it this way.
I am not on Telstra, but do you have the correct settings in the messaging app-settings-message centre/smsc ?
That was my prob a long time ago on my Sgs1.
Sent from my GT-I9100 using XDA App
I had the same problem. I had to remove the country code +61 from all my phone numbers for MMS to work. Standard MMS settings work just fine.
Big Thanks
Sleepycat3 said:
Mine works fine and the only difference between my settings and yours is that I have authentication type for both Telstra Internet and Telstra MMS set to "PAP or CHAP". Try changing both these settings.
Click to expand...
Click to collapse
I just wanted say a big thanks for this information. I don't have a Samsung but an HTC HD2 and it appears that I was the only person on Earth who couldn't send an MMS with my nandroid rom on the HTC HD2... or there were lots living without it. Your suggestion re "PAP or CHAP" has MMS sending perfectly on my phone with Telstra NextG. Reproduceable too as I now have my wife's HTC HD2 sending MMS as well on Telstra!

Nexus 4 Net10 MMS

I am currently using Net10 with an AT&T sim.
I can make calls, browse the web, and send/receive regular texts, but I cannot send or receive MMS messages.
When I try to send an MMS it gets stuck "sending".
I am using the stock messaging app.
I am on android 4.2.2 stock with paranoid android kernel.
Here are the APN settings I am using:
Name: net10
APN: tfdata
MMSC: http://mms-tf.net
MMS Proxy: mms3.tracfone.com
MMS Port: 80
Any help would be greatly appreciated.
Thanks,
Malnoth said:
I am currently using Net10 with an AT&T sim.
I can make calls, browse the web, and send/receive regular texts, but I cannot send or receive MMS messages.
When I try to send an MMS it gets stuck "sending".
I am using the stock messaging app.
I am on android 4.2.2 stock with paranoid android kernel.
Here are the APN settings I am using:
Name: net10
APN: tfdata
MMSC: http://mms-tf.net
MMS Proxy: mms3.tracfone.com
MMS Port: 80
Any help would be greatly appreciated.
Thanks,
Click to expand...
Click to collapse
No one else has a Nexus 4 on Net10?
Malnoth said:
No one else has a Nexus 4 on Net10?
Click to expand...
Click to collapse
Your APN settings appear to be correct according to Net10. Contact your customer support. Please note that MMS uses mobile data and text messaging.
http://net10sim.com/support-data.php
"*Updating your APN settings does not guarantee MMS (Multimedia/Picture Messaging) will work. MMS is dependent upon your phone model's limitations."
JaiaV said:
Your APN settings appear to be correct according to Net10. Contact your customer support.
http://net10sim.com/support-data.php
"*Updating your APN settings does not guarantee MMS (Multimedia/Picture Messaging) will work. MMS is dependent upon your phone model's limitations."
Click to expand...
Click to collapse
Yes, those are the same settings I used. MMS does not work.
The Nexus 4 is capable of MMS because it worked just fine on t-mobile.
Unfortunately T-mobiles network is weak in my area, which is why I switched carriers.
Malnoth said:
Yes, those are the same settings I used. MMS does not work.
The Nexus 4 is capable of MMS because it worked just fine on t-mobile.
Unfortunately T-mobiles network is weak in my area, which is why I switched carriers.
Click to expand...
Click to collapse
I'm just telling you that you'll probably have more luck contacting customer support and finding a correct answer (depending on customer service quality) than you will asking the populace of a message board that can't see the server side logs of messaging and data transactions. As long as your SMS and mobile data are working properly and you have the correct APN settings, there isn't a whole lot more than can be done on your side to look for problems aside from trying your SIM card in a known working phone.
JaiaV said:
Your APN settings appear to be correct according to Net10. Contact your customer support. Please note that MMS uses mobile data and text messaging.
http://net10sim.com/support-data.php
"*Updating your APN settings does not guarantee MMS (Multimedia/Picture Messaging) will work. MMS is dependent upon your phone model's limitations."
Click to expand...
Click to collapse
JaiaV said:
I'm just telling you that you'll probably have more luck contacting customer support and finding a correct answer (depending on customer service quality) than you will asking the populace of a message board that can't see the server side logs of messaging and data transactions. As long as your SMS and mobile data are working properly and you have the correct APN settings, there isn't a whole lot more than can be done on your side to look for problems aside from trying your SIM card in another phone.
Click to expand...
Click to collapse
Unfortunately Net10's support has been horrible.
I just thought that it was possible that someone on this forum had experienced the same issue and found a client side fix. (different apn settings etc..)
I'll try their support again. Thanks.
I went from net 10 to solavei. Net 10 sucks when it comes ton customer service. It took me 3 days to find the data APN online. MMS never worked
Sent from my Nexus 4 using xda app-developers app
Are you using any after market application for your text ? Like go SMS
Sent from my Nexus 4 using Tapatalk 2
That's not the correct apns. Do you have a T-Mobile sim or a ATT one
Miss read, use APN settings
APN net10
Wap.tracfone
Port8080
Mmsc: http://mmsc.Cingular.com
MMS port: 66.209.11.32
Port 8080
APN type , default,supl,MMS,hipri
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 07:07 PM ---------- Previous post was at 07:03 PM ----------
Malnoth said:
Unfortunately Net10's support has been horrible.
I just thought that it was possible that someone on this forum had experienced the same issue and found a client side fix. (different apn settings etc..)
I'll try their support again. Thanks.
Click to expand...
Click to collapse
Bump I posted them for u
Sent from my Nexus 4 using Tapatalk 2
Will of fire said:
That's not the correct apns. Do you have a T-Mobile sim or a ATT one
Miss read, use APN settings
APN net10
Wap.tracfone
Port8080
Mmsc: http://mmsc.Cingular.com
MMS port: 66.209.11.32
Port 8080
APN type , default,supl,MMS,hipri
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 07:07 PM ---------- Previous post was at 07:03 PM ----------
Bump I posted them for u
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I have the AT&T sim. Unfortunately those settings do not work for me. I do not get any data when I use "wap.tracfone" as the apn.
When I use your settings, but I change the apn to "tfdata" I can send mms but I cannot receive mms. I get the message, but when I try to download the picture it says it can't receive it.
theghazi said:
Are you using any after market application for your text ? Like go SMS
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
No, just stock messaging app.
Then just change WAP.tracfone to att.mvno
I have a att sim and that works fine so strange.
Sent from my Nexus 4 using Tapatalk 2
Will of fire said:
Then just change WAP.tracfone to att.mvno
I have a att sim and that works fine so strange.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Tried that as well. Still no data. I just don't get it...
I even tried a new sim. And I have the same problem.
Is there no one on here that has net10 on a Nexus 4 working perfectly?
You are not alone. Can't download MMS either. Its not our phones. I'm on a pan tech flex. Worked perfect today, activated. New sim with a new number, now I can't download mms. I get the download message, but fails to download. Pop my other net10 sim in, works. Put mine back in, nothing. Everything else works, even sending MMS. But fails to download. CS was no support. They blamed it on my phone even though I told them my other net10 sim works with it. Tomorrow will be another battle. Its something on their end. Not ours. Not MMSC or MMS proxy combination works for me.
---------- Post added at 07:40 AM ---------- Previous post was at 07:00 AM ----------
All I can think of is I know they have been creating all these new APNs. A week ago I had one set with the att.mvno but those all stopped working. Then I was given the "new! Wap.tracfone ones. Then activated this new sim and now I have the tfdata set. Maybe this new MMSC and MMS proxy isn't quite set up properly in their system. Or something with new account provisioning isn't right. I tried all the mmsc and mms proxies known to net10. Some worked and some didn't. But none would actually download mms. Would just deliver the download message. Its weird how some peoples accounts work with only certain APNS while others with exactly same accounts won't. The way their system works is quite interesting.
Sent from my PantechP8010 using xda app-developers app
judask24 said:
You are not alone. Can't download MMS either. Its not our phones. I'm on a pan tech flex. Worked perfect today, activated. New sim with a new number, now I can't download mms. I get the download message, but fails to download. Pop my other net10 sim in, works. Put mine back in, nothing. Everything else works, even sending MMS. But fails to download. CS was no support. They blamed it on my phone even though I told them my other net10 sim works with it. Tomorrow will be another battle. Its something on their end. Not ours. Not MMSC or MMS proxy combination works for me.
---------- Post added at 07:40 AM ---------- Previous post was at 07:00 AM ----------
All I can think of is I know they have been creating all these new APNs. A week ago I had one set with the att.mvno but those all stopped working. Then I was given the "new! Wap.tracfone ones. Then activated this new sim and now I have the tfdata set. Maybe this new MMSC and MMS proxy isn't quite set up properly in their system. Or something with new account provisioning isn't right. I tried all the mmsc and mms proxies known to net10. Some worked and some didn't. But none would actually download mms. Would just deliver the download message. Its weird how some peoples accounts work with only certain APNS while others with exactly same accounts won't. The way their system works is quite interesting.
Sent from my PantechP8010 using xda app-developers app
Click to expand...
Click to collapse
Thank you for the information.
This is truly frustrating. I wonder if switching to Straight talk would help.
Not sure it would help. My other Net10 sim works just fine. I assume you just activated your sim card recently? Apparently these new APNS are very new. As last week I was given different "new" APNS. Maybe their is a glitch in their system with them. Normally if MMS isn't going to work, its just not going to work period. But to send but not receive is baffling. If they can't fix it tomorrow, I will demand a transfer of my number to a fresh new account.
Sent from my PantechP8010 using xda app-developers app
judask24 said:
Not sure it would help. My other Net10 sim works just fine. I assume you just activated your sim card recently? Apparently these new APNS are very new. As last week I was given different "new" APNS. Maybe their is a glitch in their system with them. Normally if MMS isn't going to work, its just not going to work period. But to send but not receive is baffling. If they can't fix it tomorrow, I will demand a transfer of my number to a fresh new account.
Sent from my PantechP8010 using xda app-developers app
Click to expand...
Click to collapse
Yes, I just activated my sim two days ago.
I tried transferring my account to a different net10 sim I have. But I still can't download mms messages.
Both sims came in the same starter pack.
I wonder what could be different with your old net10 sim that would allow you to download mms, but not with your new one.
If you are using the same apn settings, it must be an account setting.
Their support is absolutely abysmal...
Please keep me updated if you are able to find a solution.
Thanks!
Well. My theory is, since some accounts only take to certain APN settings that, your account gets programmed with them. Which is why att.mvno and wap.tracfone don't work with this new sim, while it does with my other which has been activated for months. I think when a sim is activated, its programmed to only work with the current APN settings. Changing them on the phone won't work. Right now my old sim won't work with anything but wap.tracfone but my new one won't work with anything but tfdata. Its odd. So maybe our new sims Re programmed to work with the tfdata settings which are having issues on their server side of things being so new.
Sent from my PantechP8010 using xda app-developers app
judask24 said:
Well. My theory is, since some accounts only take to certain APN settings that, your account gets programmed with them. Which is why att.mvno and wap.tracfone don't work with this new sim, while it does with my other which has been activated for months. I think when a sim is activated, its programmed to only work with the current APN settings. Changing them on the phone won't work. Right now my old sim won't work with anything but wap.tracfone but my new one won't work with anything but tfdata. Its odd. So maybe our new sims Re programmed to work with the tfdata settings which are having issues on their server side of things being so new.
Sent from my PantechP8010 using xda app-developers app
Click to expand...
Click to collapse
That makes sense! I will try calling their support today to see if I can have them change my account to allow the other APN's.
So after talking with support she was unable to resolve the issue.
She did say she escalated my account so that their technicians will look into the mms issue further.
She said she was not able to change the apn because that is something that is done on activation.
All the new sims are automatically activated with the tfdata apn.
After further discussion she decided to send me a new sim card so that I can transfer my service to it.
She told me to call back when I get the new sim.
The interesting part is that she said that when I call back, I can request that they activate the new sim with an old apn. (wap.tracfone or att.mvno) to see if it resolves the issue.
It will take 3-5 business days to get the new sim. I will report back with any further info.

Axon 7 on AT&T MMS issues - unable to send/receive

I'm on B20 build and currently unable to send or receive MMS messages on AT&T reliably. Occasionally, I can reboot the phone and it will download and send the MMS messages that are pending. I've tried creating new APN settings for AT&T following the guide for smartphones on AT&T's website: https://www.att.com/esupport/article.html#!/wireless/KM1062162
Is anyone else having these same problems or does anyone have suggestions as to any updates I can make for MMS on AT&T?
Thanks
[pt]
pringlet said:
I'm on B20 build and currently unable to send or receive MMS messages on AT&T reliably. Occasionally, I can reboot the phone and it will download and send the MMS messages that are pending. I've tried creating new APN settings for AT&T following the guide for smartphones on AT&T's website: https://www.att.com/esupport/article.html#!/wireless/KM1062162
Is anyone else having these same problems or does anyone have suggestions as to any updates I can make for MMS on AT&T?
Thanks
[pt]
Click to expand...
Click to collapse
Make sure you're using the nxtgenphone APN and don't change any default settings for that APN or Messaging app.

TMobile can't send MMS

Hey Everyone!
I'm on TMobile and when sending a picture message my phone says it's sent but the recipient never receives it. I am however able to receive picture messages. I have updated my APN settings to allow MMS using TMobiles own APN settings and my Nexus 6's. Do I need to call TMobile to activate it on their network? This is a carrier unlocked phone so I didn't think I would need to. I'm also using Textra SMS and it's all set to send MMS.
Try doing Network Reset..
1- All Settings > Backup & Reset > Network Settings Reset.
2- Reboot.
Been sending back and forward msm with friends and haven't had any issues ( all of them have T-Mobile including myself)
Can you take a screenshot of your current APN settings?

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