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Help!!
I got the phone last sunday (15th May) from o2 and from day one I have had this problem
I updated the Samsung app then It said that there was an update available for the camera so I downloaded and started the install.
It said it would take 4 minutes but I got a error message after about 2/3 minutes and it stopped the install.
Trouble is now my camera doesn't work and I haven't got the option of trying a fresh install of the camera firmware.
Tried
soft/hard reset
flash ke2 firmware
but I cant get the camera functioning again
Any ideas apart from taking it back to the store which I dont want to do as they have no more in stock?
the warrior said:
Help!!
I got the phone last sunday (15th May) from o2 and from day one I have had this problem
I updated the Samsung app then It said that there was an update available for the camera so I downloaded and started the install.
It said it would take 4 minutes but I got a error message after about 2/3 minutes and it stopped the install.
Trouble is now my camera doesn't work and I haven't got the option of trying a fresh install of the camera firmware.
Tried
soft/hard reset
flash ke2 firmware
but I cant get the camera functioning again
Any ideas apart from taking it back to the store which I dont want to do as they have no more in stock?
Click to expand...
Click to collapse
Have you tried flashing back to whatever firmware was on the phone when you bought it? I know you said you'd re-flashed KE2 but was that the stock FW? Try flashing stock KE1, see if that helps.
The firmware that was on it originally was the one before the ke1 but I cant find that one on o2.
I will have another look tomorrow after work.
Sent from my E10i using XDA App
Go to the dev forum. There's a thread with the original rom.
Edit : here you go http://forum.xda-developers.com/showthread.php?t=1057535
[ROM] Samsung I9100 Original stock
Sent from my MB860 using XDA Premium App
thanks for the link todo700
I flashed with the very first software but still no joy in getting the camera working.
I noticed that one of the options on the *#*#34971539#*#* menu is -CAM to phone FW Dump
If someone can dump their working FW with this option then I assume I can install it with the PHONE to Cam FW Write?
the warrior said:
thanks for the link todo700
I flashed with the very first software but still no joy in getting the camera working.
I noticed that one of the options on the *#*#34971539#*#* menu is -CAM to phone FW Dump
If someone can dump their working FW with this option then I assume I can install it with the PHONE to Cam FW Write?
Click to expand...
Click to collapse
Hmmm, crap... I'm actually a bit scared to try this Got the phone yesterday and would like to know for sure exactly what the Cam to phone FW dump does (even though the name is pretty explanatory).
dagrim1 said:
Hmmm, crap... I'm actually a bit scared to try this
Click to expand...
Click to collapse
Yeah I wonder if any can confirm that is safe to dump the camera fw to phone?
I have seen on the galaxy s forum that they have successfully used the write camera fw from phone to flash new firmware.
It would be good if it is possible to do it this way then we will be able to back up our camera firmware incase any has problems like I am having at the minute with my camera.
Sent from my E10i using XDA App
Right sorted phone exchanged instore (gave me one that was reserved for someone else cos they had none left)
Phone is already on KE2 firmware but this one is locked to o2.
damn, I'm another victim of the failed update via samsung apps.
Unfortunately I can not return it (bought it in another country).
Can someone take a dump of the cam firmware and upload it so I can write it properly?
Partial solution -
So I reflashed various firmwares, dumped the camera FW to phone and tried to reload it (this failed as they were the same version.
If I disable auto flash the cam works fine, though the video sometimes works and sometimes does not.
Help me plz i also have this problem and don't know what to do !!!
thelestat said:
damn, I'm another victim of the failed update via samsung apps.
Unfortunately I can not return it (bought it in another country).
Can someone take a dump of the cam firmware and upload it so I can write it properly?
Click to expand...
Click to collapse
Here it is: http://forum.xda-developers.com/showpost.php?p=14191686&postcount=1
Sleepycat3 said:
Here it is: http://forum.xda-developers.com/showpost.php?p=14191686&postcount=1
Click to expand...
Click to collapse
Do you know any firmware newer than this? bcoz i cannot update again it says i already have the latest version, but actually i have failed the update.
I got the same problem. Any solutions?
Sent from my GT-I9100 using XDA Premium App
Same here, anyone came up with workable solution to reverse the update or replace with a working firmware. If it was possible just to re-install the firmware using the update then things would be so much simpler !
long shot but have you tried the emergency firmware recovery option in kies?
this thread has convinced me*not* to update the cameras firmware!
is there a change log anywhere to show what the update gives?
tommo123 said:
this thread has convinced me*not* to update the cameras firmware!
is there a change log anywhere to show what the update gives?
Click to expand...
Click to collapse
Probably not. I just updated the camera with no problem at all. But can't say i noticed any difference, i still have the pink spot.
don't tell me about little faults i haven't noticed yet (or don't have)
tommo123 said:
don't tell me about little faults i haven't noticed yet (or don't have)
Click to expand...
Click to collapse
Try reading a few threads and you will get worried, lol. Just a pink spot on camera, a yellow tint in the lower left of the screen when using lower brightness and a blue tint when rotating. Those are just the screen issues Ignore them if you wanna sleep comfortably at night
hmm, mine don't seem to have any of those
Hi I received my s4 today but as soon as the screen goes black from none use it just reboots, if I use it its fine but as soon as I put it down for 30 seconds and the screen goes black it reboots. Is it a setting I'm missing or a faulty phone, sorry for the noob question but I'm along time apple user thanks for any help.
At first glance, it sounds like a defective phone that should be returned promptly. However, we should make sure that you are sure you're doing things right. You're not holding the power button down at all, correct? (just pressing it?) And you're saying that after it sleeps, it simply reboots, or it reboots when you try to wake it up?
First try messing with the screen timeout/sleep settings.. I think the default is 2 minutes anyway, so I don't see why it would reset after 30sec.
Next, the battery is charged, right?
Next, try pulling the battery and putting it back in.
Next, try a data format / factory reset. If you return the phone, you'll be forced to do this anyway, so it's worth a shot.
After that, you've got me. Anyone else?
Aou said:
At first glance, it sounds like a defective phone that should be returned promptly. However, we should make sure that you are sure you're doing things right. You're not holding the power button down at all, correct? (just pressing it?) And you're saying that after it sleeps, it simply reboots, or it reboots when you try to wake it up?
First try messing with the screen timeout/sleep settings.. I think the default is 2 minutes anyway, so I don't see why it would reset after 30sec.
Next, the battery is charged, right?
Next, try pulling the battery and putting it back in.
Next, try a data format / factory reset. If you return the phone, you'll be forced to do this anyway, so it's worth a shot.
After that, you've got me. Anyone else?
Click to expand...
Click to collapse
Thanks I have tried all the above but it's still the same, I've had to phone for a replacement but due to limited stock I've got to wait three weeks. Is there any way I can download the original firmware and reflash it.
Cottee55 said:
Thanks I have tried all the above but it's still the same, I've had to phone for a replacement but due to limited stock I've got to wait three weeks. Is there any way I can download the original firmware and reflash it.
Click to expand...
Click to collapse
There are no stock images as of yet, so you are not able to do this currently
-------------------------------------------------
Sent from my Skyrocket i727 running Slim Bean
-----------Nexus 7 running AOKP M1-----------
Mike on XDA said:
There are no stock images as of yet, so you are not able to do this currently
-------------------------------------------------
Sent from my Skyrocket i727 running Slim Bean
-----------Nexus 7 running AOKP M1-----------
Click to expand...
Click to collapse
Thanks for that the weird thing is I can use the phone for hours with no reboot problems, but as soon as I stop using it, it will turn itself off and reboot.
Cottee55 said:
Thanks for that the weird thing is I can use the phone for hours with no reboot problems, but as soon as I stop using it, it will turn itself off and reboot.
Click to expand...
Click to collapse
Yeah, that doesn't sound good and certainly isn't the user experience you are looking for in a brand new flagship phone you dropped a pretty penny on. You could try bringing it into the retail store purchased and see if they can do a swap there. If there are more in stock it shouldn't be an issue. I assume you had it pre-ordered online
-------------------------------------------------
Sent from my Skyrocket i727 running Slim Bean
-----------Nexus 7 running AOKP M1-----------
Cottee55 said:
Thanks for that the weird thing is I can use the phone for hours with no reboot problems, but as soon as I stop using it, it will turn itself off and reboot.
Click to expand...
Click to collapse
Did you try to refresh software tru samsung kies??? Look at link in my signature.
norbarb said:
Did you try to refresh software tru samsung kies??? Look at link in my signature.
Click to expand...
Click to collapse
When I try to use kies in your above post I get this message 'GT-I9505 does not support initialising, and when I look at my firmware information it says your devices current firmware version is not supported to update firmware via kies.
Cottee55 said:
When I try to use kies in your above post I get this message 'GT-I9505 does not support initialising, and when I look at my firmware information it says your devices current firmware version is not supported to update firmware via kies.
Click to expand...
Click to collapse
So i think samsung did not update database yet...Thanks for info.
norbarb said:
So i think samsung did not update database yet...Thanks for info.
Click to expand...
Click to collapse
Hopefully it will be updated soon then and I can try your suggestion thanks for your help :good:
Cottee55 said:
Hopefully it will be updated soon then and I can try your suggestion thanks for your help :good:
Click to expand...
Click to collapse
Samsung has just released the German version of the Firmware (GT-I9505) for kies so hopefully the US AT&T (i337) will be released soon. Check SamMobile's site for firmware updates and to see if they available via kies yet.
Have you tried just doing a factory data reset? You can do it through settings or even stock Samsung recovery I think.
Hi. Since 27th i have the same problem. The phone reboots sporadic. After factoryreset everything ok but tonight the same problem occured again.
Any solution?
Thanks!
Loskeulos said:
Hi. Since 27th i have the same problem. The phone reboots sporadic. After factoryreset everything ok but tonight the same problem occured again.
Any solution?
Thanks!
Click to expand...
Click to collapse
If you are not rooted then I would first look at what you may have installed since you got the phone. If you have not installed anything, have not rooted, have not frozen any apps, etc. then I would get in line for a replacement asap.
no fix yet ?
HI
Same problem s4 reboot itself .
is there any update to fix that ?
Amivieu said:
HI
Same problem s4 reboot itself .
is there any update to fix that ?
Click to expand...
Click to collapse
Do a factory reset. If that doesn't fix it, hope you have a warranty cause it sounds faulty.
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app
Hi there mates. Same issue with my wife S4 mini. It is i9190, not rooted. It is very ok but from time to time is powering off by itself.
Don't know what to do to solve this one.... any ideas?
I always have a problem when running the camera app CAMERA FAILED or just black screen then reboot,when i bought first time,every thing was good,camera worked,then i had this problem,please help...thank you
download a 3rd party camera app from the play store and see if the same thing happens
Sent from my GT-I9505 using Tapatalk 4 Beta
waelharrabi said:
I always have a problem when running the camera app CAMERA FAILED or just black screen then reboot,when i bought first time,every thing was good,camera worked,then i had this problem,please help...thank you
Click to expand...
Click to collapse
I had the same very very sad issues the first day of use, then i updated the MDK firmware to latest available at this time (MF3).
And now Camera is OK.
(GT9500)
+ I somewhere read that it can be a RAM related issue, not enough RAM remains available and doesn't allow the camera application to well open. Check this!
??
lolo9393 said:
I had the same very very sad issues the first day of use, then i updated the MDK firmware to latest available at this time (MF3).
And now Camera is OK.
(GT9500)
+ I somewhere read that it can be a RAM related issue, not enough RAM remains available and doesn't allow the camera application to well open. Check this!
Click to expand...
Click to collapse
What do you mean updated MDK firmware and how do I do that? I guess I'm new to this. I wish there would be an official Samsung release about this!
waelharrabi said:
I always have a problem when running the camera app CAMERA FAILED or just black screen then reboot,when i bought first time,every thing was good,camera worked,then i had this problem,please help...thank you
Click to expand...
Click to collapse
Try a clearing the camera app data in settings/all applications and reboot or do a data/factory reset. If that doesn`t help reflash the rom you have with Odin.
Ugoogle said:
What do you mean updated MDK firmware and how do I do that? I guess I'm new to this. I wish there would be an official Samsung release about this!
Click to expand...
Click to collapse
This is Samsung software "numbering". From MEA release camera has been updated and for me cleaned all issues I have opening the application. (Now they are at MG1 version)
To update your firmware you should connect to KIES and Samsung will tell you what to do!
If you don't want to wait you should install an up to date custom ROm, explanation are available in sticked first threads.
Don't worry we were all beginners before!
lolo9393 said:
This is Samsung software "numbering". From MEA release camera has been updated and for me cleaned all issues I have opening the application. (Now they are at MG1 version)
To update your firmware you should connect to KIES and Samsung will tell you what to do!
If you don't want to wait you should install an up to date custom ROm, explanation are available in sticked first threads.
Don't worry we were all beginners before!
Click to expand...
Click to collapse
Thanks for explaining!
I did a factory reset this morning, it was working well, then running the barcode scanner (which uses the camera), it rebooted again. Kies says I'm up to date..
Maybe a faulty phone then?
For September 2016
N915FYXXU1DPI3_N915FYOXA1DPH2_BTU.zip
http://dl.sammobile.com/OlFYRi8qLDA...kRQQEA./N915FYXXU1DPI3_N915FYOXA1DPH2_BTU.zip
eresen said:
For September 2016
N915FYXXU1DPI3_N915FYOXA1DPH2_BTU.zip
http://dl.sammobile.com/OlFYRi8qLDA...kRQQEA./N915FYXXU1DPI3_N915FYOXA1DPH2_BTU.zip
Click to expand...
Click to collapse
In my case:
PDA N915FYXXS1DPI1
CSC N915FYPHE1DPE1
http://dl.sammobile.com/OlFYRi8qLDA...EBbQ0M./N915FYXXS1DPI1_N915FYPHE1DPE1_PHE.zip
Could someone perform a light debloat (Knox and related apps) to the new official roms (or explain how to do it step by step)?
Thanks in advance
We can ask our friend @smaiarif
Direct link: https://alfafile.net/file/4P62
I hope that N915FYXXU1DPI3 fixes issues with the firmware, I have been experiencing random reboots, lags and fingerprint issues etc..
Infact I have dusted off my Note 2 and have been using that....I forgot how good that phone was.....is....
Stripester said:
I hope that N915FYXXU1DPI3 fixes issues with the firmware, I have been experiencing random reboots, lags and fingerprint issues etc...
Click to expand...
Click to collapse
Yes, please, could someone check about the known issues? I've returned to 5.11, was totally frustrated.
Please check...
- Fingerprint
- random reboots
and report.
Thnx
colgao said:
In my case:
PDA N915FYXXS1DPI1
CSC N915FYPHE1DPE1
http://dl.sammobile.com/OlFYRi8qLDA...EBbQ0M./N915FYXXS1DPI1_N915FYPHE1DPE1_PHE.zip
Could someone perform a light debloat (Knox and related apps) to the new official roms (or explain how to do it step by step)?
Thanks in advance
Click to expand...
Click to collapse
Instructions
Extract (unzip) the firmware file
http://dl.sammobile.com/Odin3-v3.11.1.zip
Extract Odin ZIP file
Open Odin v3.11.1
Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait few minutes
eresen said:
Instructions
Extract (unzip) the firmware file
http://dl.sammobile.com/Odin3-v3.11.1.zip
Extract Odin ZIP file
Open Odin v3.11.1
Reboot Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
Connect phone and wait until you get a blue sign in Odin
Add the firmware file to AP / PDA
Make sure re-partition is NOT ticked
Click the start button, sit back and wait few minutes
Click to expand...
Click to collapse
Thank you for your help but my problem is not to flash an official rom but to prepare it removing knox and other unusefull bloatware (debloat) and then flash it
charly-whiskey said:
Yes, please, could someone check about the known issues? I've returned to 5.11, was totally frustrated.
Please check...
- Fingerprint
- random reboots
and report.
Thnx
Click to expand...
Click to collapse
I have downloaded, I will install later today/tonight and report back....
Bad news
CF-Auto-Root-tblte-tbltebtu-smn915fy.tar.md5
No longer rooting SM-N915FY
eresen said:
CF-Auto-Root-tblte-tbltebtu-smn915fy.tar.md5
No longer rooting SM-N915FY
Click to expand...
Click to collapse
Hmmmm mines re-rooted after flashing this new firmware??
Flashed RC-SuperSU-c2.73-20160517124156.zip
I have now flashed this new firmware N915FYXXU1DPI3, it too early to tell if it resolves any of the issues of the previous firmware....
What I can tell you at the moment is that the phone seems to be getting hot, but not sure if this is because the ROM is settling down....
Marshmallow update has been an absolute disaster....
I hope this update fixes things. ...
Okay been running this new update since yesterday, no reboots. It's still not fast and is still laggy.... Not good... My note 2 knocks it into a cocked hat for usability...
Sent from my SM-N915FY using XDA-Developers mobile app
I still have soft reboots... albeit less frequently
charly-whiskey said:
Yes, please, could someone check about the known issues? I've returned to 5.11, was totally frustrated.
Please check...
- Fingerprint
- random reboots
and report.
Thnx
Click to expand...
Click to collapse
MSK1 said:
Marshmallow update has been an absolute disaster....
I hope this update fixes things. ...
Click to expand...
Click to collapse
Okay since my last post and the new firmware has settled down it still does the same thing, random soft reboots, I also have an intermittent problem with bluetooth, it seems to loose where it's up to and then speeds the song up to catch up with what I think is the time stamp....also when using the camera app sometimes whe taking a photo the phone shuts down and I have to pull the battery to restart it.
Same problems....I am at the point of selling this phone now as it becoming unusable for me.
Whats also more annoying is recently I flashed my NOTE2 with a new Rom and my S4 with Nugget, both are way more responsive then the Note Edge
Feeling disillusioned...
Stripester said:
Okay since my last post and the new firmware has settled down it still does the same thing, random soft reboots, I also have an intermittent problem with bluetooth, it seems to loose where it's up to and then speeds the song up to catch up with what I think is the time stamp....also when using the camera app sometimes whe taking a photo the phone shuts down and I have to pull the battery to restart it.
Same problems....I am at the point of selling this phone now as it becoming unusable for me.
Whats also more annoying is recently I flashed my NOTE2 with a new Rom and my S4 with Nugget, both are way more responsive then the Note Edge
Feeling disillusioned...
Click to expand...
Click to collapse
I see your point, but since I have returned to 5.1.1 I am really happy with this phone. And with my old Note 10.1 LTE it was the same: No support, no updates, and after flashing a custom rom it is again my dayly driver for games, work and movies. Love the Note family although Samsung really works hard on destroiing their reputation on it. So, I will stay with my note and 5.1.1.
Thnx for testing!
Hi
Is anyone have another download link, like mega?
Thank you
Please register your request for a response from the Top software team at Samsung here....
https://us.community.samsung.com/t5...-Issue-Mods-Need-To-Escalate/m-p/50403#U50403
MSK1 said:
Please register your request for a response from the Top software team at Samsung here....
https://us.community.samsung.com/t5...-Issue-Mods-Need-To-Escalate/m-p/50403#U50403
Click to expand...
Click to collapse
Done it and posted....
Stripester said:
Done it and posted....
Click to expand...
Click to collapse
Let's hope it has some effect. ...
See picture
Model: G892U
file size: 98.67MB
security patch level: February 1, 2018
[edit] 2/25/2018
My Samsung Pay gets very laggy after the update. Even after the full wiped. Anyone else experienced the same issue?
My camera now crashes when trying to open after the update. Anybody have this issue? I've tried restarting, clearing the cache, starting in safe mode, and even factory reset. This is really pissing me off. I can use other camera apps but the stock camera crashes. I wanted to try odin back to stock but it keeps getting stuck on file analysis. Please help!
Mine works fine after the update. Therefore my Samsung Pay is still same stuttered since last update.
torr310 said:
Mine works fine after the update. Therefore my Samsung Pay is still same stuttered since last update.
Click to expand...
Click to collapse
Well I could live with a slow samsung pay...but I really can't deal with the camera not working. I was able to to do a clean reflash of ARA1 and the camera still doesn't work for me for some reason. I want to try to downgrade and flash G892USQU1AQK5. If anybody has the odin files for G892USQU1AQK5 please help! Thank you.
lvlonkey said:
Well I could live with a slow samsung pay...but I really can't deal with the camera not working. I was able to to do a clean reflash of ARA1 and the camera still doesn't work for me for some reason. I want to try to downgrade and flash G892USQU1AQK5. If anybody has the odin files for G892USQU1AQK5 please help! Thank you.
Click to expand...
Click to collapse
How about contact Samsung for a warranty replacement? I suppose they give you a new unit if they couldn't help you to get the camera work.
I have the Rogers S8+ and it's visibly smoother than before for me. Must be a T-Mobile thing.
Thank you
I know this is an old thread but can we, somehow, make G892U carrier free? Like I've got a sprint phone but am no longer in the US. Is there some unlocked firmware for this phone?
mtalhalone said:
I know this is an old thread but can we, somehow, make G892U carrier free? Like I've got a sprint phone but am no longer in the US. Is there some unlocked firmware for this phone?
Click to expand...
Click to collapse
I don't believe there is this phone was only released i believe for a few carriers