Internet issues on Note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

Well, after update my note 4 to lollipop, I noticed that it is taking took much time to load pages on websites and even to load the content on Google play. But the strange part is that only occurs on my Wi-Fi, that have 60 mbps (usually it reaches 7 Megabytes per second download). When I use the 4 G connection or go to my mom's house (that have a much slower connection, 10 mbps or 1 Megabyte per second downloading), it's normal. It has some configuration that I can do to change that situation? I am gonna attach the info of my smartphone and pictures of my router... Thanks (ps : sorry about my English)

FatBruno said:
Well, after update my note 4 to lollipop, I noticed that it is taking took much time to load pages on websites and even to load the content on Google play. But the strange part is that only occurs on my Wi-Fi, that have 60 mbps (usually it reaches 7 Megabytes per second download). When I use the 4 G connection or go to my mom's house (that have a much slower connection, 10 mbps or 1 Megabyte per second downloading), it's normal. It has some configuration that I can do to change that situation? I am gonna attach the info of my smartphone and pictures of my router... Thanks (ps : sorry about my English)
Click to expand...
Click to collapse
go to recovery make full wipes , then set up again your phone

Yeah, I already did that... I even flashed the rom again.... And like I said, the problem seems to be only in my Internet connection... I just want to know what problems it is and how to resolve it... Another thing.. With the OOKLA speed test I can't measure the speed anymore... Wtf is going on?

Never mind, it suddenly get better... I think it was a Internet problem...

Related

HSDPA/GPRS Internet Very Slow

Hi folks, I absolutely love my X1, and am still learning how to use it.
This is the first contract I have had, which has an internet package included, so for the first time, I am experiencing internet on my phone.
I am confused however, as I am sure I read somewhere that the X1 was capable of connection speeds of 7mb/s, whereas I am getting a performance more akin to 56kb/s dialup. Webpages often take 10-20 seconds to load.
I realise that the speed is probably dictated by the network (Vodafone UK in my case), but this is ridiculously slow. Is this normal, or can I tweak my settings in anyway to get something closer to a broadband experience on my phone?
Thanks
Gopes
are you using the pc or the xperia to load the websites? 10-20 sec are quite normal for a full webpage like cnet.de on the xperia. and the theorethical connection speed is 7.2 mbit/s not 7Mb/s!
Heh,
you'll never load a page on 2 seconds, if that's what you ask
"Loading speed" is not equal to "Download speed"
Yes HSDPA can go up to 7,200 kbps or even 14,400 kbps "download speeds"
But many factors have influence on "loading speed": your settings and software (browser, cache, processor speed, plugins...), phone (EDGE, 3g, HSDPA...) AND your provider/carrier's bandwith
If you want to test your REAL "download speed" there are some "download speed meter" web pages around
7,200 kbps is very thoerical. Your operator has the full cake and will never reveeal the real size of the cake (1000 kbps ??)
If every user in your area starts phone-browsing at the same time then your operator's cake will be sliced, thus giving a piece of the cake to everyone
Thanks for the responses. Seems like my phone's internet access speed is normal then
Oh well, I have a 1mbit connection on my pc - but my phone is no way near as quick to open pages as my pc. Maybe the next generation of phones will have a better internet capability.
Thanks
Bcfaigg
bcfaigg said:
Thanks for the responses. Seems like my phone's internet access speed is normal then
Oh well, I have a 1mbit connection on my pc - but my phone is no way near as quick to open pages as my pc. Maybe the next generation of phones will have a better internet capability.
Thanks
Bcfaigg
Click to expand...
Click to collapse
Exactly.
However, try also OperaMini, which with a fast connection is really quick.
As for OperaMobile 9.5, remember that your device with 528mHz processor and 120MB of free RAM has to load a page
which is normally operated by the computer which is few times stronger.
I've got a 1.8mbit site 300 metres up the road from me and surfing the web on HSDPA is super fast
Just waiting for Vodafone to upgrade it to a 7.2 (which most likely won't happen for many years).
urrghhh i know about vodafone speeds. Its nothing short of terrible on the X1 and not just cos of voda, its cos the radio is rubbish. I cant upgrade to diamond radio (device locked...) and so I can't ever get more than 2 bars on "H".
Can someone tell me if 3-4 bars with 3G icon is better/worse than 1-2 bars with the H icon?? I'm suspecting the former is faster.
In which case, can I set the phone to connect via 3G all the time and then ignore H connections??
domyue said:
...Can someone tell me if 3-4 bars with 3G icon is better/worse than 1-2 bars with the H icon?? I'm suspecting the former is faster??
Click to expand...
Click to collapse
EDGE < 3G < HSDPA (HSDPA is also called "3.5G" by someines)
EDGE MAX: 128 kbps
UMTS 3G MAX: 512 kbps
HSDPA MAX: 14,400 kbps
I managed to download a .net3.5 cab file (2.5mb) in under 5 seconds on my X1 over UK Vodafone HSDPA today

HD2 HSDPA/WiFi speedtest slow

My ADSL connection can do 13Mb download & 1Mb upload, all computers achieve (also on wireless) this using either speedtest.bbmax.co.uk or speedtest.net. However my HD2 can only achieve 3.5-4Mb max using the same sites, upload is represented correctly. It seems to fly up very quickly then back down, for upload it takes a few seconds to check the speed for both sites. I used Opera 10 (Flash Lite 3).
Also on HSDPA it can only do ~0.5Mb but when tested in dongle it achieves ~2.5Mb, upload is represented correctly (1Mb) for both Vodafone and O2.
I've also tried the wireless N hack but this hasn't improved things.
otester said:
My ADSL connection can do 13Mb download & 1Mb upload, all computers achieve (also on wireless) this using either speedtest.bbmax.co.uk or speedtest.net. However my HD2 can only achieve 3.5-4Mb max using the same sites, upload is represented correctly. It seems to fly up very quickly then back down, for upload it takes a few seconds to check the speed for both sites. I used Opera 10 (Flash Lite 3).
Also on HSDPA it can only do ~0.5Mb but when tested in dongle it achieves ~2.5Mb, upload is represented correctly (1Mb) for both Vodafone and O2.
I've also tried the wireless N hack but this hasn't improved things.
Click to expand...
Click to collapse
There is no solution. HD2 performance on WI-FI are just bad. People don't care. The only justification they can give to this is "it's just a phone". Amen.
mjordan79 said:
There is no solution. HD2 performance on WI-FI are just bad. People don't care. The only justification they can give to this is "it's just a phone". Amen.
Click to expand...
Click to collapse
That sucks, my mates Omnia is also pretty bad on WiFi so I assume this is a WinMo problem?
Also I meant just O2 for 0.5/2.5 HSDPA thing, just checked Vodafone and got 3.5Mb / 1Mb.
Also doesn't the "it's just a phone" thing kinda wear off when you cross the £500 mark?
otester said:
That sucks, my mates Omnia is also pretty bad on WiFi so I assume this is a WinMo problem?
Click to expand...
Click to collapse
I don't know. Maybe it's WinMo but I don't have other Windows Phones to make comparisons.
Also doesn't the "it's just a phone" thing kinda wear off when you cross the £500 mark?
Click to expand...
Click to collapse
I agree but these are the people that appear here when you criticize their toy.
Maybe enabling wifi-n will speed it up. I'd at least give that a try.
Also, I did a test, and I get exactly what I get on my laptop which is 5644kbps
I have been having issues with HSDPA on my HD2 for some time. I am with T-mobile UK... what I have found is that when I hard boot/reflash a new rom... HSDPA is full speed. However something triggers what I can only think is a GPRS only mode, at first I thought I had installed apps that affected networking but I don't believe that is the case now.
Yesterday for example I was in a shielded building and had no reception whatsoever... when I came out I could not connect to T-Mobile data so restarted my HD2 a few times then setup data again.... I am connected now but internet connectivity is really slow, I generally stream music but I can't do this and I may as well forget about YouTube.
I have spoken to T-Mobile about this in the past and they said there are no restrictions on my account. I also know (havng proved it before) that by going through the hassle of a hard reset/new rom flash HSDPA with work again.
I wonder if this is IP related but I am not sure how to check the configuration on Winmo. I also am unsure how/where to do a speedtest (Speedtest.net needs an updated version of flash).
Managed to get it sorted out.... sent the Tmobile settings from the Tmobile website to my phone. Then in my ROM (OMEGA) there is a enable 3G mode.... This seems a bit flaky to be honest... Anyway I selected the new Tmobile internet settings option in Connections, then flicked the 3G setting in connection manager on and off a few times...
In the status bar, rather than "G" and a small "G" with reception meter both show as "H" (this will differ to the rom you have probably).... main thing is streaming is back again
Hello Everybody.
I am new with HTC HD2 1week only. The phone working everything OK, but only the WiFi internet it very slow. I did not configuration any from WiFi yet, just Turn on a wifi and enter ke router home network. When I click open the Opera (V10) display fast but search for another web look like Google.com then it will displaying 1min is it very slow. On my Wife Iphone is it very fast same network router at home.
If someone's to know same as my problem, and how to fixed it please help me. Thank you so much. Have a good day.
Danny
boysanjose said:
Hello Everybody.
I am new with HTC HD2 1week only. The phone working everything OK, but only the WiFi internet it very slow. I did not configuration any from WiFi yet, just Turn on a wifi and enter ke router home network. When I click open the Opera (V10) display fast but search for another web look like Google.com then it will displaying 1min is it very slow. On my Wife Iphone is it very fast same network router at home.
If someone's to know same as my problem, and how to fixed it please help me. Thank you so much. Have a good day.
Danny
Click to expand...
Click to collapse
I've generally found 3G to be faster than WiFi and even the ping in some situations on WM phones.
my phone also gets around 2 to 3Mbps on the speed test with the wifi.. 700 or so with hspda and 500 or so with 3g.
isnt this the max rate of the memory card? perhaps the phone itself is slowing down the results?
aarons6 said:
my phone also gets around 2 to 3Mbps on the speed test with the wifi.. 700 or so with hspda and 500 or so with 3g.
isnt this the max rate of the memory card? perhaps the phone itself is slowing down the results?
Click to expand...
Click to collapse
3G speed depends heavily on the mast tech level and how many people are using it.

3G upload still not right for me

So when running the speedtest.net app on the phone, it all looks great. 1200 down, 500 - 600 up. But when trying to upload stuff for real-world uses, like sending e-mails with 1 meg attachments, or uploading a file over FTP, the upload speeds are absolutely atrocious. We're talking 3 - 5 KB/s (kilobytes) and nothing more. Same behavior when tethered, except speedtest.net tests done from a desktop machine tethered are more like 1200 down and less than 100 up. Tried e-mailing a full size JPG from the camera and it took at least 10 or 15 minutes.
Also, when tethered and uploading over FTP, it will burst the first 262ish Kb (kilobits) then stall out for 10 sec or so at 15 - 20 Kbps, then burst another 262ish Kb. While the upload is running, latency skyrockets to 2000+. Does the same thing when uploading a file via browser to a place like imageshack, etc. My signal is good enough (3 or 4 bars).
Anyone else see this?
I'm running DI18 stock rooted.
server locations and your location impact as well
churro7 said:
server locations and your location impact as well
Click to expand...
Click to collapse
Can hop on my DSL connection and upload to the same servers no problem. We're talking everything here, not just certain sites/servers.
Sprint must be having some network issues around here...just lost signal, came back, and uploads were good. Thanks Sprint
ydoucare said:
Can hop on my DSL connection and upload to the same servers no problem. We're talking everything here, not just certain sites/servers.
Click to expand...
Click to collapse
proved my point you are comparing a wired connection to a wireless one

[Q] slow wifi and 3g speeds.

i see a ton of youtube vids testing wifi and 3g. seems mine is the slowest around and cant figure out why. if im on wifi or 3g i get 1500kbps. doesnt matter which i use. i get my full 18 mbps speeds if i test with my laptop but again not with this phone.
any clue as to what the hell?
running stock rooted rom.
Same here
Yeah, I'm getting the exact same thing. First had an issue where my wifi would be in a permanent cycle of scanning, connecting, disconnected. I found a post saying it was an issue with the wap_supplicant file and that forcing it back to an older version (which was pulled from an old CM 6 alpha build) would resolve it. Tried that, and now my wifi isn't cycling anymore (so that's fixed) and can actually connect to my wifi, but now my data speed goes to almost nothing after trying to do anything with data other than running a speed test.
EX: reboot phone
run speed test 3 times, each time giving 11 Mbps down and 786 Kbps up (which is what it should be at on the low end but I'm happy with it).
go to the market, search for an app (don't download anything), go to the web, do a google search
now data is slow
run speedtest 3 times, each time get approx 900 Kbps down and 786 Kbps up
reboot and the same thing just keeps happening again and again.
Stock ROM, rooted but nothing else (other than the older wap_supplicant).
If someone can find a solution to this that'd be great!

4G Speed

Hello,
I have my oneplus 8 Pro for 3 days now.
I m facing my first issue (i m not sure if it s the device or my operator)
Since i switched the phone i'm facing some problems about my 4g connection. I noticed that i have no speed problems on wifi.
But on 4g the internet conection seems to lag:
It is very variable, sometimes apps take a long time to open, sometimes not. Did a speed test, and results are variable:
For example:
1st Test: download: 0.71 mbps upload 7.24 mbps
5 minutes later: 50 mbps, upload 1,84 mbps
Now i m not sure if it is the operator whose in fault or the new device. Network should be stable (i m in main city) and rarley faced similar problems here.
Is it possible it is the device?
Thx for your help
Didn't use mine on 4G a lot but when I did I had no problems so far. Just made a speed test and had 160 down and 20 up. Will make a couple of tests through the day and come back to you on the results
I tested it all through the day yesterday and today and there was some fluctuations between 100 and 200 mBits download. But that's definitely due to the network. The phone seems to work alright for me.

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