[Q] [PROBLEM] Samsung SideSync 3 on Windows 8.1 - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello!
I'd really like to use SideSync 3 from Samsung with my Note 4, because I work on my computer alot and it would be very handy to operate my phone via comp.
I had it set up on my ex personal PC via USB, but I can't get it to work on my ASUS laptop.
Problem: I install SideSync 3 from http://www.samsung.com/us/sidesync/ and after I start the program nothing happens. It's like it freezes on opening and doesn't start. I was looking in the running processes but can't find any clue that is actualy running nor anything. I tried running as admin, tried system compatibility with win 8, 7, xp, dpi changes, admin rights... nothing works.
Any idea?
I'd be really happy if someone helped me out! =)

Sorry this won't help much. But it's working fine on WiFi. 8.1 Windows. Check you have latest version from Samsung on your note

try turning on USB debugging from developer options menu

raveenf said:
try turning on USB debugging from developer options menu
Click to expand...
Click to collapse
tried usb debugging, nothing help because app doesn't start on windows. It's like it hangs..
i tried it on another laptop - lenovo.. same problem...
again:
1. i install sidesync 3.0 from samsung webpage
2. i start it
3. nothing happens
4. i try to run as admin
5. nothing
6. restart
7. notthign
8. run the program
9. nothng
i'm loosing my mind really =(

Anyone with any idea??
As I said... I'm loosing my mind =(

Same problem here on Asus laptop with Windows 8.1

Same problem here.
Any ideas?

hi ,
i noticed that you are trying to get SideSync 3 it to work on Win 8.1 (PC /USB .)
However ,i have Acer laptop Win 8 ( have not updated laptop to Win 8.1 ) SideSync 3 works fine. (No freezes or nothing, smooth, no problems at all )
Note 4 / USB connected .
Maybe you can " read " something into why it works on Win 8, since you " tried system compatibility with win 8" ?
Good luck

I have same problem. I tried on 3 different computers (Win 10, Win 8.1 and Win 7). To my suprise I can't run this app on any computer. It just will not start - at least it seams so. I also tried different compability modes and run it as administrator, but no success (it's same experience as miHah).
This is not a problem of phone (I use S6 Edge) - the phone is recognized when connected by USB (and I can browse/edit content on phone from pc). It just wont work with SideSync. BTW: I tried with SideSync version 3 and 4. Same results - doesnt run.

I have similar problem. I am unable to install samsung sidesync because it freezes my Windows 10 pc while installing samsung usb drivers for mobile devices. I am also unable to uninstall samsung usb drivers. Everytime I forced to reset my pc. Any ideas?

I have same issues and very confused

Admin rights requested on startup
At any time when I reboot, as Sidesync is started during boot sequence, when I login in, the Admin rights autorisation opened as I am not admin by default.
Any clue or advice for this ?
Thanks
jp

Same here
Do you guys also have keis 3 installed? I was able to start sidesync. I hadn't had any devices linked yet but I installed keis 3 and now it is doing the same (not even starting). I noticed when I downloaded sidesync from the Samsung website, it notified me I needed to update keis 3 and uninstalled it when I accepted the update. I wonder if it has something to do with both programs being installed or if you also need sidesync source on the computer as well. BTW I'm running acer win 7.

Related

Windows 7 x64 wont connect

Ive tried searching now for about 2 hours for a fix.
Ive just installed windows 7 x64 pro and i can not get it to work with my HD. It will not recognize it at all. Ive had various problems, always seems different.
Ive tried turning off the enable fast data. This changed the problem, but didnt fix it.
At the moment, i have that enabled and the problem from what i can tell is, in device manager Microsoft Windows Remote Adapter is not working.
If i disable fast data, i get a connecting to host message on my HD screen and nothing else really happens.
Ive tried updating the USB drivers, but that will not work, something to do with unsigned drivers.
Under mobile devices in device manager i get PocketPC USB Sync instead of the HTC usb Sync thing.
Is there a solution for this please?
With me it worked on windows 7x64 straight out of the box. I suggest re-installing win 7.
I'd have to agree, using Windows x64 Professional here and both my Touch HD and my partners work fine (I had to allow Windows to download an updated version of Windows Mobile Device Center first though).
I do not suggest reinstalling Win 7. Geez. Sorry, but that's using an axe to trim a toenail.
Try downloading and reinstall the x64 version of Windows Mobile Device Center. Make sure you get version 6.1. Do not download any driver updates meant for Vista - you don't need them. But this main file will be marked Vista - it includes you too.
Next, it's possible that when you first plugged in the blackstone, a driver install got canceled or didn't happen right. Use your hardware manager and look for any new generic devices or HID devices. You can try deleting the hardware from the list and asking device manager to look again.
MAKE SURE YOU CLOSE WINDOWS MEDIA CENTER.
Good luck.
Installed windows 7 last week.... i mainly use this pc at home and at work i use XP.
Anyway just connected it now to my notebook and after some driver downloads from windows the phone works fine...
make sure u download the latest mobile device center.
I had the same with my Topaz and windows 7. The fix was to disable the windows firewall while syncing.
This solved my sync problems with Windows 7 ultimate x64
Open notepad
write the text : net localgroup Administrators LocalService /add
save the file as e.g. HTC.bat somewhere on your hard drive where you can find it
Locate with Windows Explorer the .Bat file you just edited
Rightclick on the bat fil
select "run as administrator"
restart your computer. Your HTCH Touch HD should connect without problems

Omnia II (i8000) and Windows Mobile Device Center

Hi,
Can anyone please tell me why my Omnia II (i8000) is not detected by ActiveSync or Windows Mobile Device Center? I'm tired of trying and very close to giving up hope.
Can you please help me with the issue?
First try on another computer. Then you know more and you can search this site.
I tried with 5 computers. Do I need more?
well i have the opposite case ... everytime a connect mine it detects a new phone .....
In win xp just a one time installation of activesync 4.5 then reboots afterwards then install pc studio that came with a cd or download the latest one.
i had this kind of problem with WMDC running in win 7 ultimate.
what i did was
1. install the pc studio sw (use compatibility mode as win vista sp1) then reboot
2. when u plug the O2 it will try to find the driver but will fail to install.
3. uninstall WMDC thru add/remove programs
4. when u go to dev mgr u will see I8000 with "Question Mark" meaning driver doesnt install properly( pretty much obvious..)
4. try to update the driver manually it says to search driver thru internet select that option if u miss it.. ur next option is to run windows update
5. win update will try to find the latest patch and driver update for ur system. (ur phone shuld be connected to pc at this moment) so that it will find the hardware update available for your pc.
6. go to "hardware option" on the windows update, if u see the "MIT USB Sync" thats the driver for your omnia 2, select that and install it right away..once finish reboot while phone are still connected.
7. if it doesnt find the hardware update on first run..reboot and try it again..( it took me several hrs before it finds the mit usb sync.. patience it s must here)
8. WMDC will run on startup automatically.
hope this will help..
and the bad part is Samsung did not make any driver/software for Windows 7
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
ishtangli said:
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
Click to expand...
Click to collapse
the same here, works without any issues on x86/x64.
help with omnai 2 i8000
hi friends..
i bought an omnia 2 i8000 8gb 2 weeks back..i bought it from india..
i want to know weather i can upgrade my winmo 6.1 professional to winmo 6.5..
the shop told free upgrade is possible..but not available in india till now..
so i want to know is there a way to upgrade it from internet..
pda--I8000DDII3
CSC--I8000NUII3
these are the details in version..can anyone get me a solution..
i read from internet that i could go to samsung site of a country and upgrade it from that site if my phone was manufactured in that country..im not sure if thats right..
pls tell me from which place my phone was made..
and also is it possible for me to upgrade to winmo 6.5 from samsung site...
PHONE--I8000XXII4
Just to share ... Spent abt 6hrs figuring out why my omnia 2 would always hang when i needed to set it up for partnership in order to sync in WMDC (OS = Win7). Been searching wif different keywords in google and realised my problem is not common which convinces me that there is something funky with my set up that is preventing the sync.
Got lucky today ... did a wild google on "omnia 2 wmdc driver" ... and on 1 of the threads, discovered that it is important that the Windows in-built Windows Media Player had to be "installed", which i didnt do since i'd been using other media players. And voila ... issue resolved.
MS sucks! Especially when you get humiliated by such problems that seems so easily fixed. =D
enjoycool said:
I tried with 5 computers. Do I need more?
Click to expand...
Click to collapse
Try a 6th PC for good luck

Major USB Debugging issue - Windows 7

I'm trying to set up ADB on a Windows 7 PC as I prefer it over using my old XP PC. However, whenever my phone is connected with USB Debugging enabled the whole PC freezes. The only was to reverse it is to switch the computer off by the mains and back on again.
Anyone else experienced this? I can use HTC Sync though! I'm using Blayo's ROM in case that matters.
thats sounds like your pc problem. i'm using win 7 ultimate and pro without problem. i've not tested on a 64bit system tho...
had the same problem..
now everything is ok.. i think it was some app.. killd every app on the nexus s after that windows is running now 2h before it freezes every ~10min.
reason? maybe some app send to much/strange data over the USB port?
(i also enabled and disabled the ADB Interface driver in Device manager, but i think this was not the solution...)
EDIT: Thought had the solution, but it was just coincidence that win7 didn't crash... still have the same problem
Another thing you could try when these things happen is to reinstall the usb ports/drivers. Do this by going to Device Manager, right clicking on all the "USB Root Hub" and select uninstall. Once you've done that for all of them, reboot the pc and Windows will find and install them again.
Also check your firewall/AV isn't blocking anything.
Win7Pro x64 works fine 4me (installed the full 3.0 devkit)

Help MTP driver install fails

I am running Win 7 x64 ultimate. I have a AT&T S3. I have tried every port on my laptop. I have updated Kies. I have tried the drivers from here http://www.samsung.com/us/support/owners/product/SGH-I747MBBATT. I can't get the 'Samsung Mobile MTP device' to install correctly. Can anyone help?
bird333 said:
I am running Win 7 x64 ultimate. I have a AT&T S3. I have tried every port on my laptop. I have updated Kies. I have tried the drivers from here http://www.samsung.com/us/support/owners/product/SGH-I747MBBATT. I can't get the 'Samsung Mobile MTP device' to install correctly. Can anyone help?
Click to expand...
Click to collapse
If you installed the drivers and restarted your computer, just open Odin and plug phone in while on (NOT DOWNLOAD MODE/ JUST HAVE ODIN OPEN) let computer recognize your phone(Install drivers) then shut down Odin and you should be ready to go
Thanks for the reply. However, this did not work. I should be able to connect to a PC to transfer files but I can't. I have now tried this on two other PC's (another Win 7 ultimate and a Win XP SP3). Watching device manager, it seems like the driver is ok for a minute (i.e. not yellow exclamation mark) and then it pops up. On the XP machine, I just tried to let Windows find the driver (i.e. I didn't dowload it from Samsung) every 30 seconds or so Windows just keeps popping up with the 'found new hardware' message. I am getting error 'code 10' saying the driver can't start. In a virtual machine, I tried another Win XP SP3 in which I did install the Samsung drivers and I got an error saying that the device wasn't found in the INF file. There are alot of subdirectories inside the Samsung USB driver folder, does anyone know which driver should be installed for this? I want to manually try to install it.
bird333 said:
Thanks for the reply. However, this did not work. I should be able to connect to a PC to transfer files but I can't. I have now tried this on two other PC's (another Win 7 ultimate and a Win XP SP3). Watching device manager, it seems like the driver is ok for a minute (i.e. not yellow exclamation mark) and then it pops up. On the XP machine, I just tried to let Windows find the driver (i.e. I didn't dowload it from Samsung) every 30 seconds or so Windows just keeps popping up with the 'found new hardware' message. I am getting error 'code 10' saying the driver can't start. In a virtual machine, I tried another Win XP SP3 in which I did install the Samsung drivers and I got an error saying that the device wasn't found in the INF file. There are alot of subdirectories inside the Samsung USB driver folder, does anyone know which driver should be installed for this? I want to manually try to install it.
Click to expand...
Click to collapse
I had the same problem as you. Guess what fixed it? Using a different usb port on the same machine. Weird, I know, but it worked for me though I have no idea why that would make a difference
Sent from my SPH-L710 using xda app-developers app
Been there done that it didn't work. I did a factory reset and it worked on this XP pc I am using at work. I'll try it on Win 7 when I get home. I didn't let google download all my apps this time to try to keep the phone clean. Before I had Launcher Pro (didn't use it though) and ADWLauncher Ex (I did use this one) both of which are home screen launchers. I don't know if something with ADWLauncher messed something up with the USB debug or what. This XP machine was behaving like USB debug wasn't checked when it was. About every 60 seconds it would detect the MTP device but I never could actually browse the phone.
I had the same problem. I switched cables and uninstallEd/ reinstalled the drivers. One of those fixed it for me
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

[Q] Windows does not detect my phone

Hey guys. I have a problem with my SGY. Windows does not detect it, tried different cables, but no luck. Running Windows 8.1.
I have also tried it with a different PC, with Win XP, it works. I also ran Live Ubuntu, it also detects it, so it's a problem in Windows.
Tried reinstalling Kies, USB drivers, but it doesn't help, no yellow triangles in Device Manager.
Odin does detect the phone while it is in Download Mode, it is in COM3.
Does anyone know what to do here?
xddxd said:
Hey guys. I have a problem with my SGY. Windows does not detect it, tried different cables, but no luck. Running Windows 8.1.
I have also tried it with a different PC, with Win XP, it works. I also ran Live Ubuntu, it also detects it, so it's a problem in Windows.
Tried reinstalling Kies, USB drivers, but it doesn't help, no yellow triangles in Device Manager.
Odin does detect the phone while it is in Download Mode, it is in COM3.
Does anyone know what to do here?
Click to expand...
Click to collapse
Follow my instructions for how to get windows 8.1 to recognise your phone - links in my signature
Basically
Install Samsung USB drivers from my firmware thread
Remember in Windows 8.1 you have to run the setup in compatibility mode - right click the setup file - click properties - select compatibility tab - select run this programme in compatibility mode for - select windows xp sp3 - apply
Run the setup - it will now run & install
Plug your phone into the rear USB port (any if on laptop)
Now plug in any other USB device that you have already installed eg a USB mouse dongle
Windows 8.1 will now detect your phone
marcussmith2626 said:
Follow my instructions for how to get windows 8.1 to recognise your phone - links in my signature
Basically
Install Samsung USB drivers from my firmware thread
Remember in Windows 8.1 you have to run the setup in compatibility mode - right click the setup file - click properties - select compatibility tab - select run this programme in compatibility mode for - select windows xp sp3 - apply
Run the setup - it will now run & install
Plug your phone into the rear USB port (any if on laptop)
Now plug in any other USB device that you have already installed eg a USB mouse dongle
Windows 8.1 will now detect your phone
Click to expand...
Click to collapse
Thank you for your help, it worked!

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