[Q] LG G2 D802 build quality? - G2 Q&A, Help & Troubleshooting

Hello,
I received a LG G2 D802 and have a question regarding it('s build quality). I have no other D802 to compare it to, that's why I am asking here:
When tapping firmly with the finger on the upper right side of the device, I can hear some kind of "clattering" from inside the device. Now I am wondering:
Is this normal?
I had a look at some tear down pictures/videos of the LG G2 and it seems like the motor for the vibration feature is located in the upper right side of the device.
So, could it be the motor which produces this clattering sound when firmly tapping on the right side of the device with the finger?
It might be worth mentioning that, when shaking the device, I can not hear this clattering sound as much. It's much quieter when shaking the device.
It's basically only happening to this extend when firmly tapping the upper right side of the device with the finger.
Or could the clattering simply come from the optical image stabilization of the camera when shaking/tapping the device?
Also:
When firmly tapping the touchscreen, I can feel and hear a difference between tapping the right side of the touchscreen and tapping the left side of the touchscreen.
When firmly tapping the left side of the touchscreen, it feels very "stiff" / "hard". But I mean that in a good way, it feels very solid.
However, when firmly tapping the right side of the touchscreen it feels kinda like as if the area below the touchscreen would somehow be a little "hollow". I can also hear a difference when firmly tapping the touchscreen while holding it to my ear. When tapping the left side it sounds solid. But when tapping the right side it sounds a little "hollow", kinda like a audible resonance.
The glass and display does not seem to be visibly moving though and the device seems to be working just fine otherwise.
Is this normal?
PS: Tapping the left side of the rear (which corresponds to the right side of the front) of the device is similar and also produces this somehow "hollow" audible resonance.
Regards

All phones have rattles. The sound from upper parts is likely the cameras optic sensor, which is completely normal.
You will get used to it.

Related

Is this normal?

I have just got my blackstone and I would like to hear from other owners if this is ok
1- I feel that something is loose beneath the camera, when I put my phone on the table or when I tap on the camera from the back I hear as if something is cracking
2- This might be normal but when I tap on the display I feel that the outer cover of the display is a bit moving towards the display, as if there is a 1mm space between the display and the outer cover, this is most noticeable when pressing at the middle of the display
Thanks
I have noticed both of those things ever since I got my HD a month ago. I think it is normal. I even read a tip in the wiki list of tips that deals with the squeaky back cover. See tip Nr. 37 there.
On my device I do not notice anything like you mentioned.
samitro said:
I have just got my blackstone and I would like to hear from other owners if this is ok
1- I feel that something is loose beneath the camera, when I put my phone on the table or when I tap on the camera from the back I hear as if something is cracking
2- This might be normal but when I tap on the display I feel that the outer cover of the display is a bit moving towards the display, as if there is a 1mm space between the display and the outer cover, this is most noticeable when pressing at the middle of the display
Thanks
Click to expand...
Click to collapse
I find:
1. The back cover is loose and makes that "cracking" noise
2. There is zero movement of the screen in relation to the unit. Try taking the back cover off and using the screen.
Cheesy Dave said:
...2. There is zero movement of the screen in relation to the unit. Try taking the back cover off and using the screen.
Click to expand...
Click to collapse
Really? I notice it on mine but only when I use the stylus and tap right in the center of the screen. It is not much at all, but if feel as though the clear plastic on the screen sinks half a millimeter and eventually touches bottom.
I don't see how taking the back cover off would affect using the screen at all.
Thanks for your replies, my back cover is really fine, I remember trying one in the shop that had the back cover problem but the unit I ordered is not suffering from this. The noise I hear is really coming from the inside and is somewhere under the camera.
Regarding the display, this is not a problem I know but when tapping on the display I just don't feel it is solid but that plastic cover moves downwards. Exactly as Chris is describing above
Doesn't the screen have to go down? Its a resistive touch, so there has to be SOME movement right?
i would recommend going back to the store and ask the sales person to check it
this does not sound alright and mine does not make the sound you described
check "settings" -> "sounds & notification" and disable "screen tabs"" this is a kinda cracking sound too when you touch the screen, and the speaker is on the backside

Few questions about X2

As a fresh owner I have a few questions:
1 - The lower right corner of the front panel wobbles (?), moves slightly on touch, I can press it for about 1mm (see the attached screen). It is especially annoying when pressing OK or dial off (or whatever the button is called). Is it normal?
2 - The screen has a slight green tone (hue), can anything be done with it?
3 - LCD has noticeable light leaking near the bottom side, again, is it normal? (Well, the screen does not work now anyway, gotta flash the phone.)
Thanks
Biges said:
As a fresh owner I have a few questions (too lazy to search):
1 - The upper right corner of the front panel is flimsy (?), moves slightly on touch. It is normal?
2 - The screen has a slight green tone (hue), can anything be done with it?
3 - LCD has noticable ligh leaking near the bottom side, again, is it normal? (Well, the screen does not work now anyway, gotta flash the phone.)
Thanks
Click to expand...
Click to collapse
(1) I have no issues with this, seams fine on mine
(2) I cannot notice any hue, maybe you have a faulty unit given the blue colour and the movement of the panel.
(3) Yes LCD light is noticible, I also get leaks through the optical pad when I have the notification LED's on
1. I got some small loose on the front pannel upper area, it's especially felt when You hold the phone in one hand and work with Your thumb pressing the screen or just put the phone to You ear. You feel then the pannel moves a bit down. Maybe thats normal or just the build quality is not so good at all.
sounds like you have a faulty one. mine is solid as a rock. the loose screen and the green hue could be related. there shouldnt be any discolouration at all and i can only see it getting worse to be honest. where did you get it? if its somewhere reputable then id take it back and ask for a decent one while its still in warranty.
i do have tiny bit of light leakage near the buttons, that does seem common.
Mine is well made too, no hardware problems.
I have a silver one, solid as a rock, light leaks are present though...

Bottom right corner loose?

Can any others confirm if this occurs on your device. With the keyboard out if I press the bottom right corner to the keyboard portion I hear a distinct sound like its loose or something..
Mine creaks when I push that area, I'm not to worried about it any slider phone I've had has done something like that when the keyboard is out.
Yes that's exactly the sound I was referring too. Creaks... Any others confirm? As long as others are experiencing this I won't worry too much...
like rsacipher said, just about every slider I've seen creaks a little bit. if that's all it is i wouldn't worry about it. however if the sliding screen feels loose or if there's a gap between it and the main body then i'd definitely have it replaced.

Questionable build quality or is it just me?

I dont know if its just my phone but try this. Close the phone, now from the bottom it seems that the left side has no gap and doesn't move when u press it down. However on the right side there is a slight gap and i press it down the phone will move. Also when i slide the phone out and use the windows keys the upper half touches the bottom half of the phone and make this faint clicking sound which is really annoying. Does your phones do that or is it just mine?
i've had three DVPs and each of them were built just fine. the slider worked flawlessly and there weren't any uneven gaps.
no gaps here and i haven't seen any for the ones we got at work - about 10.. but i wasn't really looking for it.
Fasty12 said:
I dont know if its just my phone but try this. Close the phone, now from the bottom it seems that the left side has no gap and doesn't move when u press it down. However on the right side there is a slight gap and i press it down the phone will move. Also when i slide the phone out and use the windows keys the upper half touches the bottom half of the phone and make this faint clicking sound which is really annoying. Does your phones do that or is it just mine?
Click to expand...
Click to collapse
Mine has a slight gap on the right side too.
I question the build Quality of the venue pro as well.
I've gone through 6 of them and they all had horrible build quality.
I assume most people have crappy DVP as well, they just don't know it until they've seen what horrible quality is.
Get it?
For example, most people dont know they have bad vision until it is corrected by wearing glasses.

List of problems so far?

So I'm receiving my 6P tomorrow, and I wanna test everything that's been going wrong (yellow screen, lower back lip, bluetooth sync, headphones not working, random reboots, etc) and figure out if I should RMA it asap
Might seem obvious but check for dents in the aluminum, especially near the power/volume buttons.
I could live with all the little flaws..... But my screen was slightly "warped" at the bottom right corner and no Tempered Glass Screen Protectors would stay attached to that corner.
RMA in process.
Problem: No problems.
Sent from my Nexus 6P
- Pink hue to screen / Yellow hue to screen
- Screen flush-ness to side bezels
- Lower grill speaker being significantly quieter than the upper grill speaker
- (As posted above) Dents/bends in metal near power/volume rocker
- Camera not focusing well
- Figerprint scanner not working while charging
- Strange software issues (I.E. fingerprint software missing, random reboots, shaky bluetooth)
I'm sure i'm missing a few...
Haven't had anything that I would say is a problem with build or software. All my issues have been with 3rd party items, case with to small a hole to plug in headphone jack and poorly cut screen protectors. The 6P itself has been wonderful so far
I've been having speaker issues. The bottom speaker is lower than the top speaker. I tried to RMA the device but Google says that's the way the phone was designed.

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