Screen flickered, battery died - Galaxy S3 Neo Q&A, Help & Troubleshooting

Hello everyone,
I read about this problem elsewhere but it didn't help.
Today I was at 40% of battery, phone ringed, I rejected the call, after few minutes picked it up, unlocked, screen started flickering and it died.
It didn't want to turn on. Took the battery out then back in, still didn't power on.
Placed it on charger, it started to charge, showing totally empty. After few minutes it went to 20%.
Took it of the charger, took the battery out to inspect it after reading on internet, it looked fine. Put it back in, turned it on, I was BACK AT 40%!!
Phone is one month old, practically new phone, never dropped it, bent it, nothing.

first of all fully drain the battery to 0% and then change battery to 100% and calibrate it thought this app https://play.google.com/store/apps/details?id=com.vitula.batterycalibration&hl=en if it is still showing the same problem then it is possible that the battery must be faulty.

Yes it sounds like a faulty battery but its a new phone so I rulled that out
I usually charge the battery only when its less than 10%, usually 3-5% and then top it up to 100%. I never partially charge it. I will try this app next time I drain it

Related

Strange battery issues

I'm running a Sprint Mogul using no2chem's nueROM 2.2 Preview 7 (8's touchscreen issues made me downgrade), and having some very peculiar battery problems I'm hoping someone has advice about.
A few weeks ago I woke up, pulled my phone from the charger, and watched the battery instantly drop from 100% to around 83%. Over the next 15 minutes it dropped to the mid-70s before leveling out and discharging at a more normal rate. This occurred the next day and so on. Now this was with Seidio's 3200mAh extended battery. I then switched to my (sigh) OEM battery and didn't have the same problem, so assumed it was Seidio's battery, filled out an RMA, and sent it off to be repaired.
Now a couple of days ago the OEM battery started doing the same thing. I'd pull it off the charge and it would have somewhere in the range of 60% battery remaining. I'd have to plug it into my car charger or USB cable on my notebook to charge it up the rest of the way (albeit very slowly).
This morning I decided to watch the process from before I even unplugged it. First I noticed the orange light was on after a full night's charge. If memory serves me, the light's supposed to go out when it's at 100% (I may be mistaken). Meanwhile the battery meter was at 60%. I unplugged it and it remained there. I plugged it back in and watched no2chem's charge meter show the power connection, and I went ahead and left it plugged in for a little while before checking it again. It was now at 63%.
So what I'm finding is that at some point during the night my phone stops accepting a charge, despite the charge light remaining on.
I'm going to experiment with two things to further troubleshoot: tonight I'm swapping chargers with my wife's. I'm pretty sure the phone controls whether or not it's continuing to charge the battery, but I'm going to rule this out the only way I can. Then if that doesn't improve it I'm going to flash back to a Sprint official ROM (sigh) and see if maybe no2chem's power applet or power management settings are somehow causing this oddity.
Does anyone have any extra experiences with problems like this that might give me an idea of what else to try? Otherwise my thinking is if those two steps yield no improvements, then it's the phone's physical battery management hardware that's faulty and I'm going to have to use my insurance to replace the phone. I'd like to exhaust all the other resources before I spend the $50 on the deductible, though.
Thanks!
sometimes mine overheats while charging, at that point the LED flashes orange until it cools down enough to resume charging, this might be happening to your in the middle of the night
I thought I heard purple meant overheating. Either way, it's not clearly describing it. Also this has never happened before, so if it's happening every single night now, I've definitely got a problem.
Anyway, just plugged it in with my wife's charger. Let's see how it turns out in the morning.
You said :
"I'd have to plug it into my car charger or USB cable on my notebook to charge it up the rest of the way (albeit very slowly)."
Sure sounds like a bad charger.
worwig said:
Sure sounds like a bad charger.
Click to expand...
Click to collapse
Now confirmed. Just pulled it off my wife's charger after a full night, at 100%. Five minutes later, 99%. Much better. I wonder what would cause the charger to stop charging halfway through the night, but keep the charge light on. Well, at least the mystery's been solved.
I am sort of having the same issue. A couple of weeks ago I decided to upgrade from the standard Verizon ROM for my xv6800 to DCD's 3.2.2 ROM. The upgrade went perfectly. I always plug in my phone every night before I go to bed. The light turns orange while it is charging and then it is green when I wake up. The phone always showed 100%. Now with the updated ROM, I do the same, plug in before I go to bed, the light turns orange, and it is green when I wake up. But, when I look at the battery level when I unplug it, it is usually at about 94%. The battery level also seems to go down quicker than before, but I figured that had to do with the GPS radio and WM6.1. Why do you think the battery would no longer show 100% when I unplug it? Seems very weird that right after I upgrade the ROM my battery would start failing.
jeffgman said:
I am sort of having the same issue. A couple of weeks ago I decided to upgrade from the standard Verizon ROM for my xv6800 to DCD's 3.2.2 ROM. The upgrade went perfectly. I always plug in my phone every night before I go to bed. The light turns orange while it is charging and then it is green when I wake up. The phone always showed 100%. Now with the updated ROM, I do the same, plug in before I go to bed, the light turns orange, and it is green when I wake up. But, when I look at the battery level when I unplug it, it is usually at about 94%. The battery level also seems to go down quicker than before, but I figured that had to do with the GPS radio and WM6.1. Why do you think the battery would no longer show 100% when I unplug it? Seems very weird that right after I upgrade the ROM my battery would start failing.
Click to expand...
Click to collapse
DCD roms included new code to show 1% changes. The original code showed 10% changes only. Originally, you likely saw 100%, 90%, 80% etc. Now you see 95%, 94%, 93%, etc. It seldom goes to a perfect 100% and it LOOKS like it is discharging faster. In reality it is simply showing more detail.
worwig said:
DCD roms included new code to show 1% changes. The original code showed 10% changes only. Originally, you likely saw 100%, 90%, 80% etc. Now you see 95%, 94%, 93%, etc. It seldom goes to a perfect 100% and it LOOKS like it is discharging faster. In reality it is simply showing more detail.
Click to expand...
Click to collapse
Yes, I noticed the 1% increments, I figured it was Windows Mobile 6.1 compared to 6.0. I think the old method was reporting in 5% blocks.
So, your battery never shows 100%? Very weird. So, my battery is probably fine and it is probably behaving just like it always has?
Thanks for the information.

[Q] When turning off, a fully charged battery has 0%

Finally receieved my Nexus 4 after almost 2 months waiting, but not really enjoying it right now.
Received it yesterday, unpacked it and I couldn't turn on the phone. So I've connected the cable into the charger and a light showed up.. After 30 min I saw a battery icon and after 1 hour I could turn up the phone.
When turned on, it showed 3% battery, so I let it charge for about 5 hours. While charging I've noticed something strange.. it was charging very slow. After 4h of charging it was showing just 16% battery and 1h later it was suddenly at 70%. After it got till 99% I unplugged the charger and tried to use the phone.
Everything worked till I wanted to restart it. The phone doesn't want to start up! Pressing the powerbutton for 20-30 seconds.. nothing happens. Tried the volume button combination.. nothing. Plugged it into my PC and after 10 min the battery icon showed up?! The battery was at 0%! The battery went from 99% to 0% just by turning it off!
I've let the phone charge again, this time the whole night (7 hours).. It was fully charged at 100%. I disconnected the charger and turned off the phone.. and again: a black screen.
I've Googled and searched everywhere but couldn't find 1 thing.. what could be the problem of this? How can my phone go from 100% to 0% by turning it off?
I have no idea what is going on but you need to contact google asap, they'll send a replacement and hopefully the new one isn't a dud.
If you want to try playing with it, plug the phone into a different charger with a different cable, let it charge overnight/12hrs and give it another shot it could be a bad cable/charger (to be honest I think this is a long shot.)
Really sounds like a hardware problem.
Your only option is RMA.

phone shuts down at 15% after battery replacment

Hi.
my N4's battery was really bad (it's a 2012 phone after all), so I bought 2 original batteries from a top rated ebay seller.
I followed the video tutorials on youtube to disassemble and reassemble the phone with the new battery.
with both of the batteries - the phone shuts down at around 15%. sometimes a little bit more and sometimes a little bit less.
I thought the problem was with those batteries, so I got a refund for it.
unfortunately, now, after I put the original battery back in the phone - the same thing happens.
the phone shuts down at 15% with no warnings.. (the signal is lost and the phone shuts down)
anyone knows how to fix this?
I already tried letting the phone completely discharge and while it's off - take the battery out for 20 minutes, put it back in and charge while it's off for 2 hours or so.
also tried charging to 100% and shutting down, then charging for an hour or so.
thanks!

Battery or Mobo, opinion please!!

Replaced the LCD full screen assembly on my LG G2, all went smooth following a YT video couldn't really have gone wrong,
Switched phone on and battery displayed 0% for several minutes, eventually getting to 2% when I turned it on, all was still OK, however it dropped to 0% within a few minutes even while still plugged in,
Then it was completely dead, no charge light and couldn't turn on,
Removed all of the components again from inside of phone and rechecked all of the connections, again all OK, this time it cam on again!! 0% charging, so I left it charging waiting as long as poss, 45% it was at when I checked but left it while I was sleeping,
Woke up this morning to phone completely dead, cant power on and no charge light showing
Am I wasting my time buying a new battery? could this be another component? LCD?
Appreciate any help,
Thanks
Lee
have now disassembled and re-assembled a further twice and now it does not power on at all
no red flashing light and nothing on display
I've got a similar problem. Did you find out anything? Bought a replacement screen from ebay, and was really confident I could do this, since I earlier replaced the usb charging port with no issues. Of course the battery was discharged completely before this, but I charged the phone and it worked a week ago (which resulted in an annoying alarm that I was unable to shut off because of the broken screen). So after replacing the screen, I plugged it in and turned it on before putting on the back cover. At first it vibrated and I could see the backlight turning on. Then I could see the red led, and thought it was charging, but then the led started to cycle between different colors. I was not able to get a picture on the screen. I then plugged it out and put on the back cover, in case that was needed (didn't seem so from the yt video I used). After that, nothing. Not even a LED. And the phone didn't get any hot like it does when charging/working. It did somewhat get a bit hot the first time.
My first suspect was the battery. It did take some wiggling and force/heat to remove it‚ and it did kind of bend at the edges, but not very much. Any ideas?

Disconnected the battery to replace the LCD, now it won't charge beyond ~4%

I had to replace my LCD the other day, decided to do it myself because I was out of warranty and my local repair was asking £80 when the LCD was on ebay for £44. Followed JerryRigEverything's tutorial, done it myself, plugged the battery into the motherboard and it said 9%, when I turned the phone off at 36%. Repluged it and it said 36% again, so I started up the phone and continued charging for the better part of an hour, and the battery percentage didn't change. It stayed there for hours until I got up the next morning, where decided to stay at 15% this time. I decided to let the battery die, as I figured it was discalibrated and that would help.
Well, ever since then I can't get the battery to hold a charge. It will stay at 4%, whether the phone is on or off. When I disconnect the charger, it will go down to 0% pretty quickly. I've been charging with the included TurboCharger, which has been working fine, and a new Samsung charger, for hours and hours, and the only way to get the battery to change percentage is to restart sometimes. The highest I've seen it is 16%, but when I've turned on the phone it's went down to 14% even when it's charging. I've tried replugging the battery several times, and re-assembling the entire phone, to no avail.
Yesterday, however, I unplugged at 6% and it lasted at least until I fell asleep. In the morning, it was dead again. ;(
I'm clueless, I didn't even touch the battery when I was repairing it, I did ignorantly pull the adhesive tabs but that was it. The charging port is clear, everything was fine before I opened the phone to replace the LCD. Kinda desperate right now, so help would be extremely appreciated.
No ones knows what's going on? Surely this isn't a rare issue, this is the first time I've repaired a phone. I've since checked Ampere and AccuBattery and they show -9,000mAh charge, -22.5C and the volts are at 3.499 mV whilst charging. Interesting.

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