I am having a problem with my samsung galaxy note 3. I cannot send text or calls. I am having an error message "not registered on network".
Does anyone experience the same problem and know the fix? thanks a lot!
*#06#
Rojohn said:
I am having a problem with my samsung galaxy note 3. I cannot send text or calls. I am having an error message "not registered on network".
Does anyone experience the same problem and know the fix? thanks a lot!
Click to expand...
Click to collapse
you have your IMEI?? or lost it.
i had this problem once so i went into network settings and changed it to manual, selected the network im on and it said registered, switched it back to automatic and it was all sorted. either try that or check imei
nijom said:
you have your IMEI?? or lost it.
Click to expand...
Click to collapse
i have my imei. do you know how to fix the issue sir?
KevandLynds said:
i had this problem once so i went into network settings and changed it to manual, selected the network im on and it said registered, switched it back to automatic and it was all sorted. either try that or check imei
Click to expand...
Click to collapse
i've done that several times but still not working sir
Rojohn said:
i have my imei. do you know how to fix the issue sir?
Click to expand...
Click to collapse
Does your phone also remember the IMEI? Dial *#06# and check if the number matches the original IMEI. If it's NULL or starts with 0049, that's the cause.
If the IMEI is correct, try a different SIM.
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
Does your phone also remember the IMEI? Dial *#06# and check if the number matches the original IMEI. If it's NULL or starts with 0049, that's the cause.
If the IMEI is correct, try a different SIM.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
The IMEI is not null or it does not start with 0049. The IMEI on the phone and the box is correct is also correct. Also I've tried different SIM card but still getting the same message "not registered on network".
Rojohn said:
The IMEI is not null or it does not start with 0049. The IMEI on the phone and the box is correct is also correct. Also I've tried different SIM card but still getting the same message "not registered on network".
Click to expand...
Click to collapse
Dial *#1234# and tell me what appears.
Rojohn said:
The IMEI is not null or it does not start with 0049. The IMEI on the phone and the box is correct is also correct. Also I've tried different SIM card but still getting the same message "not registered on network".
Click to expand...
Click to collapse
1- First, put your SIM card into another phone to make sure it works fine?
2- Second, open the Debug ServiceMode Menu and do the following: DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #1) > Menu - Back > MM REJECT CAUSE (capture screenshot #2).
And post these screenshots for further checking.
To open the Debug ServiceMode Menu:
a- If you have root, install Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > *#197328640# > 'Launch 0'.
b- If you don't have root, open the dialer > *#0011# > Menu - Back > Menu - Key Input > Q0 > wait... until Debug ServiceMode Menu appears.
I have a quite similar problem. My phone is a 3UK (service provider) phone. I have 2 sim cards with me (MTN & Etisalat). My phone (note3) works perfectly fine. I have even rooted to resolve this issue.
Now the issue is whenever i put my MTN sim card it works perfectly fine on Note 3, however the moment i enter my Etisalat sim it will work for 10-15 mins & will stop working. I will have network bars but when i try to make any outgoing or incoming call it does not work.
Also if i use the same etisalat sim with my iPhone 5s it works perfectly fine.
I have tried *#1234# & the information that i got is as below:
AP: N9005XXUDMJ6
CP: N9005XXUDMJ4
CSC: N9005H3GDMJ2
Some of my friends told me to upgrade it to Kitkat and that might resolve the issue but when i try to check for updates it says:
Your device has been modified. Software updates are not available.
Please let me know what is the solution
Note: I am new to android world. So please consider that..
anuragjiw said:
I have a quite similar problem. My phone is a 3UK (service provider) phone. I have 2 sim cards with me (MTN & Etisalat). My phone (note3) works perfectly fine. I have even rooted to resolve this issue.
Now the issue is whenever i put my MTN sim card it works perfectly fine on Note 3, however the moment i enter my Etisalat sim it will work for 10-15 mins & will stop working. I will have network bars but when i try to make any outgoing or incoming call it does not work.
Also if i use the same etisalat sim with my iPhone 5s it works perfectly fine.
I have tried *#1234# & the information that i got is as below:
AP: N9005XXUDMJ6
CP: N9005XXUDMJ4
CSC: N9005H3GDMJ2
Some of my friends told me to upgrade it to Kitkat and that might resolve the issue but when i try to check for updates it says:
Your device has been modified. Software updates are not available.
Please let me know what is the solution
Note: I am new to android world. So please consider that..
Click to expand...
Click to collapse
- What does it say when you make a call (incoming/outgoing)?
Please follow my above post and show screenshots for more checking.
- Regarding to upgrading it to KitKat, I doubt that will not fix your issue. However if you want to upgrade, you can flash the stock firmware via Odin. Use Phone INFO ★Samsung★ app > Menu > 'Firmware Browser' to download the correct firmware for your device, and flash it via Odin.
vndnguyen said:
- What does it say when you make a call (incoming/outgoing)?
Please follow my above post and show screenshots for more checking.
- Regarding to upgrading it to KitKat, I doubt that will not fix your issue. However if you want to upgrade, you can flash the stock firmware via Odin. Use Phone INFO ★Samsung★ app > Menu > 'Firmware Browser' to download the correct firmware for your device, and flash it via Odin.
Click to expand...
Click to collapse
When I try to make a call it just says dialing.. And when I try to get incoming call it says switched off..
I have tried to check for firmware in phone info and got N9005XXUGNH1 . Not sure if I should install that or not.
Attached are the NAS info & firmware in phone info.
ShadowLea said:
Does your phone also remember the IMEI? Dial *#06# and check if the number matches the original IMEI. If it's NULL or starts with 0049, that's the cause.
If the IMEI is correct, try a different SIM.
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
I have tried to check the IMEi. My imei is not null or starts with 0049.
anuragjiw said:
When I try to make a call it just says dialing.. And when I try to get incoming call it says switched off..
I have tried to check for firmware in phone info and got N9005XXUGNH1 . Not sure if I should install that or not.
Attached are the NAS info & firmware in phone info.
Click to expand...
Click to collapse
1- Please check and make sure if date/time setting is correct? Or it was not correct?
2- In ServiceMode Menu, select CALL END CAUSE and show the screenshot?
vndnguyen said:
1- Please check and make sure if date/time setting is correct? Or it was not correct?
2- In ServiceMode Menu, select CALL END CAUSE and show the screenshot?
Click to expand...
Click to collapse
i have checked the date & time which is perfect.
Do u want all these screenshots with my Etisalat sim inserted or any sim inserted?
When i click on Call end cause it comes back to Service mode.
anuragjiw said:
i have checked the date & time which is perfect.
Do u want all these screenshots with my Etisalat sim inserted or any sim inserted?
When i click on Call end cause it comes back to Service mode.
Click to expand...
Click to collapse
I asked for the date/time settings as in the MM REJECT CAUSE screenshot there is only log from the past. No any new log.
The screenshots you have shown are from the MTN sim card, right?
All info seem to be fine, I don't know why it cannot make or receive a call.
If possible, try to take screenshots for both SIM cards and compare to see if there is any differences.
EDIT: Oh NO, you need to show me screenshots from the sim card that doesn't work, NOT screenshots from the sim card that works fine.
vndnguyen said:
I asked for the date/time settings as in the MM REJECT CAUSE screenshot there is only log from the past. No any new log.
The screenshots you have shown are from the MTN sim card, right?
All info seem to be fine, I don't know why it cannot make or receive a call.
If possible, try to take screenshots for both SIM cards and compare to see if there is any differences.
EDIT: Oh NO, you need to show me screenshots from the sim card that doesn't work, NOT screenshots from the sim card that works fine.
Click to expand...
Click to collapse
Yes i have taken it from MTN sim which is working perfectly fine. Even my etisalat sim works for like 20 mins before it stops working.
Also i am downloading the N9005XXUGNH1 from Sammobile as you have mentioned before. But will it resolve the issue?
Attached is the screenshot of the same.
OK will attach the Etisalat sim & will upload in 5 mins
Attached are the screenshots of MM info, MM reject cause.
I am unable to open CALL END Cause. The moment i tap on it, it goes back to DEBUG Screen
I have tried to compare MM info, Reject cause with both the sim cards entering one by one & found out everything is same in Reject cause.
But MM info there is a slight change in MMC-MNC: 621-30 (MTN which works fine) & MMC - MNC: 621 - 60 (Etisalat which is not working)
LAC: 2ae8, RAC: 9 (MTN) & LAC: 7d15, RAC: 4
There are some changes in TMSI which is think is some sort of id.
Also want to know if I install N9005XXUGNH1 firmware on my samsung note 3 will this issue resolve?
anuragjiw said:
Attached are the screenshots of MM info, MM reject cause.
I am unable to open CALL END Cause. The moment i tap on it, it goes back to DEBUG Screen
Click to expand...
Click to collapse
From the screenshots it appears to be fine on both sim card.
You should take a screenshots when it becomes not working (after 20 min...)
vndnguyen said:
From the screenshots it appears to be fine on both sim card.
You should take a screenshots when it becomes not working (after 20 min...)
Click to expand...
Click to collapse
OK will send the screenshots once it stops working.. BTW thanks a lot in advance..
Also want to know if I install N9005XXUGNH1 firmware on my samsung note 3 will this issue resolve?
EDIT: I found out the problem but unable to find the solution.
Also want to inform you that I tried to select the network automatically once it stopped working & it worked for around 1-2 hours..
Suggest me what to do..
Related
So i changed my old phone (S2) with new S5, No matter what i try to do i keep getting "Not Registered on network",I tried to install a different rom,
tried to enter manually the "Access Point Names", Tried to use the "Network operators" still nothing,The IMEI is fine... The SIM card works fine on my S2... Any ideas?..
It's stuck on the network.......?
From what I remember, s2 is normal sim and s5 microsim
How do you use?
Trimis de pe al meu SM-G900F folosind Tapatalk
xIced said:
So i changed my old phone (S2) with new S5, No matter what i try to do i keep getting "Not Registered on network",I tried to install a different rom,
tried to enter manually the "Access Point Names", Tried to use the "Network operators" still nothing,The IMEI is fine... The SIM card works fine on my S2... Any ideas?..
Click to expand...
Click to collapse
Access Point Names is only needed for data connection. It is not required to register on mobile network.
- Please check if you have a valid Baseband?
- Make sure your network settings is set to Auto Mode.
vndnguyen said:
Access Point Names is only needed for data connection. It is not required to register on mobile network.
- Please check if you have a valid Baseband?
- Make sure your network settings is set to Auto Mode.[/QUOTE
Click to expand...
Click to collapse
xIced said:
Attachment
Click to expand...
Click to collapse
What does it say in the notification bar with the /!\ (exclamation) icon?
may be your phone is locked? or the imei is blacklisted?
---------- Post added at 03:27 PM ---------- Previous post was at 03:26 PM ----------
And also open the Dialer and enter *#0011# and post the screenshot?
vndnguyen said:
What does it say in the notification bar with the /!\ (exclamation) icon?
may be your phone is locked? or the imei is blacklisted?
---------- Post added at 03:27 PM ---------- Previous post was at 03:26 PM ----------
And also open the Dialer and enter *#0011# and post the screenshot?
Click to expand...
Click to collapse
It says "No service Selected network (012 Mobile) not available"
xIced said:
It says "No service Selected network (012 Mobile) not available"
Click to expand...
Click to collapse
Please check with the secret code *#0011#
vndnguyen said:
Please check with the secret code *#0011#
Click to expand...
Click to collapse
Here you go.
Dont know why the service is limited.
Can you insert another sim into this phone to see if it works?
vndnguyen said:
Dont know why the service is limited.
Can you insert another sim into this phone to see if it works?
Click to expand...
Click to collapse
Same thing..
Any ideas guys?...
xIced said:
Same thing..
Click to expand...
Click to collapse
- May be your phone has been blacklisted by the network?
- Got a question, how did you get these 3 screen in the attachment?
vndnguyen said:
- May be your phone has been blacklisted by the network?
- Got a question, how did you get these 3 screen in the attachment?
Click to expand...
Click to collapse
Is there any way to unlock the phone? If he's blacklisted as you say.
*#0011#>Back>Key input (Q0)>Protocol State>Sim Inforamtion
xIced said:
Is there any way to unlock the phone? If he's blacklisted as you say.
*#0011#>Back>Key input (Q0)>Protocol State>Sim Inforamtion
Click to expand...
Click to collapse
Ok thanks, I have seen these screens before but I forgot completely.
You can change to another network. If the blacklist was broadcasted over all networks in your country so the only option for you is selling it oversea.
While you are in the MAIN MENU screen, can you select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION and show the info?
vndnguyen said:
Ok thanks, I have seen these screens before but I forgot completely.
You can change to another network. If the blacklist was broadcasted over all networks in your country so the only option for you is selling it oversea.
While you are in the MAIN MENU screen, can you select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION and show the info?
Click to expand...
Click to collapse
here you go..
Is there and chance I'll be able to unlock him in the future?
xIced said:
here you go..
Is there and chance I'll be able to unlock him in the future?
Click to expand...
Click to collapse
According to the screenshot, the cause of the problem is IMSI (SIM card identity) unknown in HLR (Home Location Register).
That means your SIM card has not been registered (is unknown) in the mobile network.
I don't know why????
vndnguyen said:
According to the screenshot, the cause of the problem is IMSI (SIM card identity) unknown in HLR (Home Location Register).
That means your SIM card has not been registered (is unknown) in the mobile network.
I don't know why????
Click to expand...
Click to collapse
hmmm i tried to use a different sim card
xIced said:
hmmm i tried to use a different sim card
Click to expand...
Click to collapse
Can you show this screen: MAIN MENU > DEBUG SCREEN > NAS INFORMATION > MM REJECT CAUSE ?
vndnguyen said:
Can you show this screen: MAIN MENU > DEBUG SCREEN > NAS INFORMATION > MM REJECT CAUSE ?
Click to expand...
Click to collapse
....
xIced said:
....
Click to expand...
Click to collapse
Hummh, nothing here, may be because you have selected "RESET MM&GMM REJECT List" to clear the history.
According to the previous screenshot, as I've said, the cause of problem is your SIM card has not been registered (is unknown) in your mobile network. However this problem happens with many sim card, and your sim card work fine on the other phone (your S2). It sounds weird...
Hi,
Do anyone know, waht is the reason, if in the service menue ( *#0011#) on line 11 shows -> " Service Limited" ?
And is this is the problem why I can not conect to the net. ( "not sign up to network")
(ps. Note 3 SM-N9005 Knox = 0x1)
prometheus23 said:
Hi,
Do anyone know, waht is the reason, if in the service menue ( *#0011#) on line 11 shows -> " Service Limited" ?
And is this is the problem why I can not conect to the net. ( "not sign up to network")
(ps. Note 3 SM-N9005 Knox = 0x1)
Click to expand...
Click to collapse
Yes, you are right.
If you have root, download Phone INFO ★Samsung★ app > Menu > Secret Codes > 197328640 > Launch 0 > NAS INFO > MM REJECT CAUSE and show the screenshot.
If you don't have root, in the *#0011# screen > Menu > back > Menu > Keyinput > Q0 > DEBUGSCREEN > NAS INFO > MM REJECT CAUSE and also show the screenshot.
Limited Service
vndnguyen said:
Yes, you are right.
If you have root, download Phone INFO ★Samsung★ app > Menu > Secret Codes > 197328640 > Launch 0 > NAS INFO > MM REJECT CAUSE and show the screenshot.
If you don't have root, in the *#0011# screen > Menu > back > Menu > Keyinput > Q0 > DEBUGSCREEN > NAS INFO > MM REJECT CAUSE and also show the screenshot.
Click to expand...
Click to collapse
Ok, Thank you for your help. :good:
I upload the screenshot.
Did you tap on Reset MM&GMM Reject List?
Because all info has been cleared.
vndnguyen said:
Did you tap on Reset MM&GMM Reject List?
Because all info has been cleared.
Click to expand...
Click to collapse
I try it, but it shows the same. any idea wahts wrong?
ty
Nope, I mean that don't tap on that reset item
Sent from my SM-N9005 using Tapatalk
vndnguyen said:
Nope, I mean that don't tap on that reset item
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
No I don't tab the reset,
1.) I just try to search for network,
2.) it shows all here in Austria available networks,
3.) I try auto connect to network, -> Fail,
4.) then I run the service mode again, it shows same result.
I run Csc VerifierLog. this shows many fail.
Did you see the substate is NoIMSI? Maybe something wrong with your SIM card? Did you try putting that SIM card into another phone to see if it works?
Sent from my SM-N9005 using Tapatalk
And also try to re-flash the stock firmware for your device. That may help to fix the problem with CSC Verify.
In the Phone INFO ★Samsung★ app, open the Menu > 'Firmware Browser' to get a link of the stock firmware for your device.
Ok, the story is like that.
My son in law visit me here in Austria, and just befor he fly home again to the philippines, he buy him a Note 3 (SM-N9005) from here in Austria.
But he don't read the sticker on the box, " Europe Model" it has to be used with a europian SIM CARD before it can be used with a asian SIM.
So he just went to a mobile store in the Philippines and tell them to open the SIM lock.
After this the phone not work anymore right, it operate very slow. So finaly he send it back to me, by Fedex.
I take it to the "Mobile Store" here in Austria, but the told me the can't fix it becouse the " IMEI is lost 00/00" and in the Service menu ( *#0011#) it shows IMEI CERTI: FAIL.
So I bring it back home and try to fix it.
The Status now is:
1.) I write the IMEI back with this tool: EFS_Professional_2.1.73 ---> it works great my Imei is back
2.) I flash many moden.bin's until I'm sucsessful, and now my " IMEI Certi is : PASS
3.) If I try to use the phone, everything looks fine baseband is there the phone is fast, the only thing, if I try to use it as a phone, it say's " Not registerd to a Network" Emergency call only"
So I don't know waht the to in the Philippines, when the try to unlook it.
If I look in the Service Mode, it shows Service Limited.
Any Idea ?
Maybe the way EFS_Professional_2.1.73 generate the IMEI, is not the right way. If I put (*#06#)
it shows the right IMEI, but maybe the phone SW look in a other part of the memory for the IMEI?
do you have any idea?
ty
vndnguyen said:
And also try to re-flash the stock firmware for your device. That may help to fix the problem with CSC Verify.
In the Phone INFO ★Samsung★ app, open the Menu > 'Firmware Browser' to get a link of the stock firmware for your device.
Click to expand...
Click to collapse
-------------------------------
I flash the original rom many times, but no change.
I using the " Phone INFO ★Samsung★" its a very usefull tool .
ty
prometheus23 said:
-------------------------------
I flash the original rom many times, but no change.
I using the " Phone INFO ★Samsung★" its a very usefull tool .
ty
Click to expand...
Click to collapse
For now I can only suggest 2 things:
1- Put your sim card into another phone to make sure it works fine?
2- Perform factory reset your phone and try again.
Hi,
I also have the same problem Samsung Note-3 showing Limited Service.
I have followed the stage showed above.I used the app Phone Info (that u shown).
IMEI is still there.
Root Existence says yes.
Android version is 5.0.Build.
Build Number is LRX21V.N900KKKU0G0J2.
MM reject cause is the same as vndnguyen (but my substate is normal)
The man from the service shop just keeping saying to change ICU.
But I don't want to change ICU. I want to try to fix it by myself.
I am just a phone seller so I don't know deep down the code.
I can just follow the step.
By the way I don't know how to attach image(it is not like using gmail instead it reques link)
please help, i have this samsung s5 scl23 from au japan, i had it unlocked or open line, then i used a local sim card and it was working fine, until the software was updated OTA. seems like my sim card is no longer recognized, please see attachments.
http://forum.xda-developers.com/picture.php?albumid=11611&pictureid=46988
http://forum.xda-developers.com/picture.php?albumid=11611&pictureid=46987
http://forum.xda-developers.com/picture.php?albumid=11611&pictureid=46986
http://forum.xda-developers.com/picture.php?albumid=11611&pictureid=46985
http://forum.xda-developers.com/picture.php?albumid=11611&pictureid=46984
Did you try with another sim card?
leyanne1982 said:
please help, i have this samsung s5 scl23 from au japan, i had it unlocked or open line, then i used a local sim card and it was working fine, until the software was updated OTA. seems like my sim card is no longer recognized, please see attachments.
Click to expand...
Click to collapse
According to the screenshots, your baseband and imei appear to be fine. Try the following:
1- To make sure your sim card is fine, put your sim card into another phone to see if it works. Or put another sim card to this phone to see if the problem persists?
2- Please post the following screenshots:
- If you have root, open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > *#197328640# > 'Launch 0' > BASIC INFORMATION (capture screenshot #1) > Menu - Back > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3).
- If you don't have root, open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3).
And post these 3 screenshots for more investigation.
when i try the dialer, it will always say "mobile network not available", the only thing i can do with the dialer is the *#06#, i have already used different sim cards that always work with other phones but still wont work with my samsung
If those codes do not work on your dialer, no need root for it to work.
Do you have root?
vndnguyen said:
If those codes do not work on your dialer, no need root for it to work.
Do you have root?
Click to expand...
Click to collapse
I'm not really sure.. I think I don't have. I've downloaded an app to check if my phone had a root and it says none
Pls help.. thank you
leyanne1982 said:
Pls help.. thank you
Click to expand...
Click to collapse
hi it look's like your phone is blocked. have alook on ESN http://swappa.com/ you have to sign in hope this help's regard's joe
my phone now is ok. thanks to a man from japan who helped me,
@leyanne1982, So, why don't you share with us what you did?
he had me download a file and odin.. then just set my phone to download mode then when i hit odin after that my phone restarted. then it's ok. i think the file/software or whatever you call it (i dont know much about these, sorry) is specifically for samsung s5 from japan.
I have the same problem, I can share the link?-----tengo el mismo problema, me pueden compartir el link?
leyanne1982 said:
he had me download a file and odin.. then just set my phone to download mode then when i hit odin after that my phone restarted. then it's ok. i think the file/software or whatever you call it (i dont know much about these, sorry) is specifically for samsung s5 from japan.
Click to expand...
Click to collapse
Hi,
Can you please share the file which you downloaded and let us know the steps to do it.
I'm having the same problem on my galaxy s5G900M, will be that someone could help me?
leyanne1982 said:
he had me download a file and odin.. then just set my phone to download mode then when i hit odin after that my phone restarted. then it's ok. i think the file/software or whatever you call it (i dont know much about these, sorry) is specifically for samsung s5 from japan.
Click to expand...
Click to collapse
@leyanne1982 what file did you download ? I have same issue
hi
i have same problem plz help
---------- Post added at 02:55 PM ---------- Previous post was at 02:48 PM ----------
leyanne1982 said:
my phone now is ok. thanks to a man from japan who helped me,
Click to expand...
Click to collapse
can u tell me how he helped u??
plz
i have same problem
leyanne1982 said:
he had me download a file and odin.. then just set my phone to download mode then when i hit odin after that my phone restarted. then it's ok. i think the file/software or whatever you call it (i dont know much about these, sorry) is specifically for samsung s5 from japan.
Click to expand...
Click to collapse
Hi can you please share the file or at least tell us the filename?
leyanne1982 said:
my phone now is ok. thanks to a man from japan who helped me,
Click to expand...
Click to collapse
I have a same problem after i upgraded android from 4.4.2 to 6.0.1. Can you please provide details about file, download link. My phone is samsung galexy s5 scl23(sm-g900j) . Thanks in advance.
i just bought the phone yesterday screwed up and ive been working on it for over 15 hours and im hoping someone of expertise can get me out of this issue.
I have a N9005 , SN: RF1D963X6PD
I live in Canada and use Wind Mobile (AWS BANDS) same as tmobile. I bought the phone and insterted my sim and noticed that i would only connect roaming. I then figured out that i had bought a international version and it didnt have the bands i needed to connect to AWS bands. So stupid me... not backing up anything... at all, thought it would be fine to use QPST and restore it with a AWS file that i always used to enable aws bands on a S4. Didnt work so i came across this thread and noticed someone mentioned somthing about using the note 2 qpst file , that also didnt work.I then noticed that my phone showed no bars or roaming. I go into mobile networks settings to search for a network and it just searches and never stops or sometimes it will say error. My imei still shows.
Im on Sammobile.com trying differant firmwares for the n9005 with odin and no luck, they all boot up and show no bars, no networks nothing, i feeling im looking in the wrong area of where the problem is. Im not sure what i have done. All help is greatly appreciated. Thanks
TONKAFORCE said:
i just bought the phone yesterday screwed up and ive been working on it for over 15 hours and im hoping someone of expertise can get me out of this issue.
I have a N9005 , SN: RF1D963X6PD
I live in Canada and use Wind Mobile (AWS BANDS) same as tmobile. I bought the phone and insterted my sim and noticed that i would only connect roaming. I then figured out that i had bought a international version and it didnt have the bands i needed to connect to AWS bands. So stupid me... not backing up anything... at all, thought it would be fine to use QPST and restore it with a AWS file that i always used to enable aws bands on a S4. Didnt work so i came across this thread and noticed someone mentioned somthing about using the note 2 qpst file , that also didnt work.I then noticed that my phone showed no bars or roaming. I go into mobile networks settings to search for a network and it just searches and never stops or sometimes it will say error. My imei still shows.
Im on Sammobile.com trying differant firmwares for the n9005 with odin and no luck, they all boot up and show no bars, no networks nothing, i feeling im looking in the wrong area of where the problem is. Im not sure what i have done. All help is greatly appreciated. Thanks
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I don't know where I should start from, but here are some suggestions:
1- Try to flash the original stock firmware for your device. You can find your original CSC using Phone INFO ★Samsung★ app, look for the 'Original CSC' in the 'CSC INFO' section. Then open the menu 'Firmware Browser', enter that CSC into the CSC textbox to search and download the firmware.
2- Open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3). And post those 3 screenshots for more investigation.
3- If you want to add some bands to the phone, you may need the Qualcomm NV Calculator app.
vndnguyen said:
I don't know where I should start from, but here are some suggestions:
1- Try to flash the original stock firmware for your device. You can find your original CSC using Phone INFO ★Samsung★ app, look for the 'Original CSC' in the 'CSC INFO' section. Then open the menu 'Firmware Browser', enter that CSC into the CSC textbox to search and download the firmware.
2- Open the dialer > *#0011# (capture screenshot #1) > Menu - Back > Menu - Key Input > Q0 > wait... > DEBUG SCREEN > NAS INFORMATION > MM INFORMATION (capture screenshot #2) > Menu - Back > MM REJECT CAUSE (capture screenshot #3). And post those 3 screenshots for more investigation.
3- If you want to add some bands to the phone, you may need the Qualcomm NV Calculator app.
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Click to collapse
Thanks for responding vndnguyen,
1, i did as you said and coincidently the firmware that it suggested was the same one i had already installed (which seems to the be most stable one of the ones ive tried) so im not sure if the csc code was just reading what i had already flashed or if it was a coincidence i flashed the one i was supposed to. But i did a fresh flash, wiped everything, clean cache and flashed and samething no bars.
2, when i try to go to service mode using *#0011# , its all blank, so no luck in screenshoting anything.
3, i installed nv calculator and wrote the code for my requested on NV 1877, but no change.
I screenshoted some info in phone info samsung app, maybe that can somewhat help you with my issue. Check the attachment below.Thanks again
TONKAFORCE said:
Thanks for responding vndnguyen,
1, i did as you said and coincidently the firmware that it suggested was the same one i had already installed (which seems to the be most stable one of the ones ive tried) so im not sure if the csc code was just reading what i had already flashed or if it was a coincidence i flashed the one i was supposed to. But i did a fresh flash, wiped everything, clean cache and flashed and samething no bars.
2, when i try to go to service mode using *#0011# , its all blank, so no luck in screenshoting anything.
3, i installed nv calculator and wrote the code for my requested on NV 1877, but no change.
I screenshoted some info in phone info samsung app, maybe that can somewhat help you with my issue. Check the attachment below.Thanks again
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a- As we all know the Galaxy Note 3 was launched on September 2013, but your manufacturing date is 04.2013? This sounds weird.
b- Your manufacturing date does not match with the S/N, so the phone is refurbished. You can check this by open the menu 'Refurbishment Check'.
c- Actually your phone may be N900A, but it has been flashed with N9005 firmware. Can you show a hi-res picture of the back sticker, behind the battery?
d- As your Knox flag is 0x1, you can root your phone (if it has not been rooted), then open the Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0', and follow the steps #2 above to take 3 screenshots for further checking.
vndnguyen said:
a- As we all know the Galaxy Note 3 was launched on September 2013, but your manufacturing date is 04.2013? This sounds weird.
b- Your manufacturing date does not match with the S/N, so the phone is refurbished. You can check this by open the menu 'Refurbishment Check'.
c- Actually your phone may be N900A, but it has been flashed with N9005 firmware. Can you show a hi-res picture of the back sticker, behind the battery?
d- As your Knox flag is 0x1, you can root your phone (if it has not been rooted), then open the Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0', and follow the steps #2 above to take 3 screenshots for further checking.
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yes you are correct, it said it was refurbished
ive attached a pic of the back sticker, im not sure if this may hint to anything, but the sticker on the back looks as if its on a slant (maybe someone changed it and put it on)
i tried what you said and once i click the launch 0 , the servicemode screen still shows up blank, i read in another thread that Samsung disabled it in N9005 ROMs. could that be why it shows up blank
TONKAFORCE said:
yes you are correct, it said it was refurbished
ive attached a pic of the back sticker, im not sure if this may hint to anything, but the sticker on the back looks as if its on a slant (maybe someone changed it and put it on)
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The info on the back sticker are matched with the IMEI and S/N in the app. That means the back ticker are original. But the phone's hardware (mainboard) has been changed, it may be due to repairing or warranty etc...
i tried what you said and once i click the launch 0 , the servicemode screen still shows up blank, i read in another thread that Samsung disabled it in N9005 ROMs. could that be why it shows up blank
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Nope, Samsung only disable the service menu on some models (e.g Verizon). But with this tool (Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0') you can launch any secret codes that are available in your device.
Can you show me that blank screen? And also show me the screenshot of Phone INFO ★Samsung★ app > Menu > 'Secret Codes'?
vndnguyen said:
The info on the back sticker are matched with the IMEI and S/N in the app. That means the back ticker are original. But the phone's hardware (mainboard) has been changed, it may be due to repairing or warranty etc...
Nope, Samsung only disable the service menu on some models (e.g Verizon). But with this tool (Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0') you can launch any secret codes that are available in your device.
Can you show me that blank screen? And also show me the screenshot of Phone INFO ★Samsung★ app > Menu > 'Secret Codes'?
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both photos are in the attachment
vndnguyen said:
The info on the back sticker are matched with the IMEI and S/N in the app. That means the back ticker are original. But the phone's hardware (mainboard) has been changed, it may be due to repairing or warranty etc...
Nope, Samsung only disable the service menu on some models (e.g Verizon). But with this tool (Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > 0011 > 'Launch 0') you can launch any secret codes that are available in your device.
Can you show me that blank screen? And also show me the screenshot of Phone INFO ★Samsung★ app > Menu > 'Secret Codes'?
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update**
so i went into nv editor and added "115868416" in line 1877. after that i tried *#0011#,*#2222#,*#9090#. and was able to retrieve the following screenshots in the attachment. but i was still unable to do your instruction of pressing back >KEY INPUT Q0 > .... (stayed on the same screen, nothin happen)
TONKAFORCE said:
update**
so i went into nv editor and added "115868416" in line 1877. after that i tried *#0011#,*#2222#,*#9090#. and was able to retrieve the following screenshots in the attachment. but i was still unable to do your instruction of pressing back >KEY INPUT Q0 > .... (stayed on the same screen, nothin happen)
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Your device has been modified in unappropriate way so all service menu do not work as expected.
I dont know what I have to suggest now. Try to flash the stock rom to get it back to the original state.
vndnguyen said:
Your device has been modified in unappropriate way so all service menu do not work as expected.
I dont know what I have to suggest now. Try to flash the stock rom to get it back to the original state.
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I appreciate your time and effort , one more thing before you go.
I loaded on VISION X ROM, from there i was able to capture the screen shots you requested, they are in the attachments below.
Also i looked through your app phone info samsung and it appeared all my info was quite differant from when i first showed you it, now its saying my phone is a n900t with the vision ROM, I will also attach pics below, please let me know what you think. thanks
Try flashing the stock firmware and capture screenshots again.
update
after flashin with vision x and using blaze kernel i was able to look around the service mode menue and found NV REBUILD. i just went through every menu until i found it and bam, got roaming signals back, so i was happy, now i just have to figure out how to get the aws signal working, thanks for all your help and time
So the key solution is NV REBUILD.
TONKAFORCE said:
update
after flashin with vision x and using blaze kernel i was able to look around the service mode menue and found NV REBUILD. i just went through every menu until i found it and bam, got roaming signals back, so i was happy, now i just have to figure out how to get the aws signal working, thanks for all your help and time
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what code you use to enter service mode. i try a lot of codes and no one gets me there. thanks
bandolero584 said:
what code you use to enter service mode. i try a lot of codes and no one gets me there. thanks
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try *#197328640# .. if that takes you to the service mode, then open the menu bar and click "key" and type "Q" , then open menu again click "key" and type "0000" (zeros) ....
if that first code doesnt get you in, use *#9090#
For some reason, that code doesn't work on many phones. You can use this way instead:
Use 'Phone INFO ☆Samsung☆' app > Menu > 'Secret Codes' > 197328640 > 'Launch 0'.
Note: Root is required for it to work.
solved
many thanks my friends. *#0011# do the trick.
bandolero584 said:
many thanks my friends. *#0011# do the trick.
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but i cant get my signal back
bandolero584 said:
but i cant get my signal back
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Try NV REBUILD, as suggested by TONKAFORCE above.
vndnguyen said:
Try NV REBUILD, as suggested by TONKAFORCE above.
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I do but nothing works. I have signal and when i place a call the signal drops and i have the message not registered on network. I compare the efs file with my wifes 900w8 and its ok no files missing, Also did a hardware test putting the board on the other phone and nothing happen. its definetily a software issue.
So my A510F out of nowhere starting doing some weird stuff. When someone tries to call me, the phone instantly goes into emergency calls only mode. Same happens when i try to call someone. I can send text messages, the internet works fine. I tried doing system restore, it didn't help. Also tried flashing a custom rom. I'm still having the same issue. I tested the SIM card in another phone, and the calls go through with no problem. Any help?
Ok... let's start.
RAT Lock to 3G only. The issue persists?
RAT Lock to 2G only. The issue persists?
Bryan48765 said:
Ok... let's start.
RAT Lock to 3G only. The issue persists?
RAT Lock to 2G only. The issue persists?
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Yes, still the same issue
nexasLT said:
Yes, still the same issue
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this is after locking or making a call?
wait 3 mins after locking
Bryan48765 said:
this is after locking or making a call?
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After trying to make a call
nexasLT said:
After trying to make a call
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Use the USSD *#0011# & select sim. The registered PLMN / MCC MNC is the same in the normal state and emergency calls only? Signal strength and quality is OK (includes ec/io?) TCH rx lvl no longer -- with call / any MNO's USSD code on 2G? Any change if the operator is manually searched and selected?
Edit: I'm suggesting 2G/3G because maybe at some time, the CSC was not applied correctly, disabling volte and leaving CSFB. If *#0011# doesn't work the CSC wasn't applied correctly. Was that other phone connected to another cell (different band preference), or did it have volte enabled?
Bryan48765 said:
Use the USSD *#0011# & select sim. The registered PLMN / MCC MNC is the same in the normal state and emergency calls only? Signal strength and quality is OK (includes ec/io?) TCH rx lvl no longer -- with call / any MNO's USSD code on 2G? Any change if the operator is manually searched and selected?
Edit: I'm suggesting 2G/3G because maybe at some time, the CSC was not applied correctly, disabling volte and leaving CSFB. If *#0011# doesn't work the CSC wasn't applied correctly. Was that other phone connected to another cell (different band preference), or did it have volte enabled?
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The *#0011# sin't working. The other phone was LG P500, it only has 3G. I'm running Arrived Crystal ROM on the samsung if that helps
nexasLT said:
The *#0011# sin't working. The other phone was LG P500, it only has 3G. I'm running Arrived Crystal ROM on the samsung if that helps
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If the 0011 disappears with no response, the ril service mode has been debloated. If the 0011 stays with no response, the CSC was not applied correctly. You could alternatively try to open it with root (am broadcast...) Check logcat -s XMLParser:V, there should normally be at least one that doesn't say file not found.
With that rom you likely have root, to apply CSC copy the content of /system/csc/yourcsc/system/ into /system/.
/system/csc/yourcsc/system/etc merges into /system/etc & /system/csc/yourcsc/system/csc merges into /system/csc
Set the permissions of those files (not folders) to 644(owner read write, group read, other read). After this try volte(4G LTE) if available.
Specifically, it's "yourcsc_keystrings.dat" for 0011. Rename it to sm-a510f_keystrings.dat if it doesn't work. This file from any device or CSC could work.
The 0011 isn't the solution to the problem, unfortunately. But it could help us know what's the cause of it.
Something else: (backup the efs in case you accidentally select something unintended, or because maybe it's broken on nougat, 9090 is something different and could cause modem bricks, I've used 9900 on a510fd marshmallow) Enable mobile data while the network becomes unavailable, *#9900#, select run cp based log. In /data/log/err, open litmuslog...txt and scroll down. Google those reject cause codes if there are any.
Showing errors specific to calls is at+ceer(create a backup), an at command that could be run with the 'modem serial port' on a PC or on the Exynos device itself with root and with minicom -D /dev/umts_router.
Also, you could try contacting your MNO. It's likely that they will tell you to restart your device but it's worth a try.
You could try a SIM from another MNO.
I've got nothing else.
Emergency call solved in a510fd
Is the 4-file maintenance ROM capable of repairing the network in a model A510FD and can it solve the problem of emergency calls only?