Hi, on my nexus 4, all of a sudden on phone calls, both the speakers and mic are not working, ie - i can't hear anything and the other party can't hear anything from me. however with other calling apps such as skype and viber it works flawlessly. i've tried to reboot the phone but that hasn't fixed the issue.
this only happened yesterday night, it's been working without issues since i bought it.
I have read of similar situations but not one decisive solution, so if anyone can help it'd be great.
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cheers.
another thread already exists - http://forum.xda-developers.com/nexus-4/help/audio-call-nexus-4-cm11-t2924589
Related
Hi.
while on call, everyone is having problems hearing me, i even did the test myself with one friend, and the micro cannot have one perceptible reception.
But, while in sound recorder mode, it works ok.
Is there any way to improve the microphone volume while in call? (patches, software, etc)
It might help
SandStorm said:
Hi.
while on call, everyone is having problems hearing me, i even did the test myself with one friend, and the micro cannot have one perceptible reception.
But, while in sound recorder mode, it works ok.
Is there any way to improve the microphone volume while in call? (patches, software, etc)
Click to expand...
Click to collapse
I enabled the microphone auto gain control. So far, I have not received any complaint from the people I talk to, on the phone.
but i have that option enabled :/
without it, is even worse
It was always like this, or started suddenly? Maybe it's an hardware problem?
i never used this device often, but only noticed this when i changed to wm6
it is happening too on wm5.
anyone have spare mics?
strange, the voice recorder is working
same problem
found it :
http://forum.xda-developers.com/showthread.php?t=256734
i ordered one new mic and replaced it, it is all ok now
hey there.
ive got a little annoying problem here. sometimes, during a phonecall, my speakers and microphone are muted. it feels like a connection break, but after a few secods everything works as usual and the calling partner can here me aggain (and i can hear him).
im not sure ... maybe its RADIO related. it happend with pretty every ROM i used so far.
any1 got an idea what causes this problem?
Hello, I'm currently having some problems with my Optimus L5 ... When making or receiving a call, the microphone stops working completely, I hear the other person normally, but the other person can not hear me. The curious thing is that when I activate the speakerphone, the mic works normally. Another way that works normally is when I connect the headset and talk to your internal microphone. Already tested programs recording voice and music recognition and apparently all work perfectly . For this reason I think that the problem is not the mic itself but a software problem .. But I remember I did not touch anything in the system that it was the microphone, and a few days ago everything worked normally ..
If anyone knows any solution please help me, I'm going crazy with this problem and I am still unable to make or receive calls, it is really annoying ..
Sorry for bad english, I'm Brazilian, this is the google translator...
weird,i have not do a call with beta5,but now i test it.
edit,have tested and for me its working fine.no issues
-CALIBAN666- said:
weird,i have not do a call with beta5,but now i test it.
edit,have tested and for me its working fine.no issues
Click to expand...
Click to collapse
@-CALIBAN666-, this problem is not in beta 5, I know this because I use the CM 10.1 since beta 2 and it never happened... this problem appeared after a long time using the beta 4.2. I thought the beta 5 would solve my problem somehow, but unfortunately did not...
The earpiece on my Galaxy S4 (SPH-L720) does not work, so I cannot hear calls (or any other audio that uses the earpiece). The other person on the call can hear me fine and speakerphone and headphones work. I bought the phone used, so it seems like it would be a hardware problem, except for the fact that I am able to make it work by opening HwModuleTest (dial *#0*#) and pressing the receiver button. This creates a tone through the earpiece and the problem goes away until for a while, only to come back at seemingly random intervals, or when I reboot. All this was happening with the stock firmware (4.4.2).
I then switched to CyanogenMod 11 M12 (4.4.4), because I do not like the stock OS and because I hoped it might solve this problem. Unfortunately, the problem still remains, but I now have no way to mitigate it at all because CyanogenMod does not have HwModuleTest or something similar as far as I know.
I found a few similar problems on the internet, but they were are either unresolved or the solution did not work for me. A common cause was that the phone falsely detected that headphones were plugged in, but I don't think this is the problem because I used the SoundAbout app (as recommended in one case) to force the use of the earpiece and this did not fix the problem.
I was wondering if anyone had experienced the same problem or has any ideas of you to solve it. Thanks.I was wondering if anyone had experienced the same problem or has any ideas of you to solve it. Thanks.
Bump. Does anyone ever heard of this problem before?
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.