[Q] Front camera - hardware problem - Galaxy Note 3 Q&A, Help & Troubleshooting

hi !
i have a problem with my front camera.
from what i can tell, there is some sort of a plastic ring around the lens, witch has moved out of place and it covers the top part of the camera. the result is seen in pictures displaying a dark area around the top right side of the picture.
anyone has any idea how this might have happen? or what do i need to do to fix it?
any help is apreciated
sorry for the bad quality of the pictures

Did you drop your phone?
Sent from Galaxy Note 3 SM-N9005

thahim said:
Did you drop your phone?
Sent from Galaxy Note 3 SM-N9005
Click to expand...
Click to collapse
nope. at least not in the past month or so.
but i noticed that the ring around the camera was a was a little out of place starting a few months ago (i did drop it somewhere about that time) but the pictures where ok, so i didnt bothered.
but it moved even more apparently , because until yesterday the pics and videos where ok.
i am not extremly gentle with my phone (most of the time i use a case when i go outdoor or at work) but i dont abuse it.

I have managed to fix the problem.
i'll leave a link with the tutorial for doing that, just in case someone else encounters this
https://www.youtube.com/watch?v=qkLR4-Fykuc

Related

Dust in the Frontcam?!

Hey guys,
i have a problem with dust in the frontcam of my galaxy s...
I don't know how it came in there, but it is defenitly there!
Anyone have same problems and maybe a solution for this?
I already contacted the samsung support, but they just told me i should send in the phone and this wouldn't be free -.-
Maybe someone has already opened up his galaxy and removed the dust manually...
Thanks in advance...
ps: i will post some pics if i find my cam again
Does it dramatically affect pics taken with the FF cam?
If it's under warranty, and wasn't due to abuse, they can't charge you for anything other than shipping in most countries.
Yeah, i already compared it to a friends brandnew galaxy s, we just placed them next to each other, and activated the frontcam...
There was definitely a difference, his colors were much better and mine looked a lot more pale!!!
I don't really use the frontcam very often, so it is not that dramatically, but a phone in this price-class should normally not have problems like this...
If anyone else has same problems, so please reply, i don't wanna be the only one with dust in my cam >.<
front cam
hi how do you get the front cam to work
thanks
buster498 said:
hi how do you get the front cam to work
thanks
Click to expand...
Click to collapse
Initiate a video call.. or you can download this app.. "mirror for galaxy s" from market.
buster498 said:
hi how do you get the front cam to work
thanks
Click to expand...
Click to collapse
You can go into your camera and then select "self-shot" in the shooting settings.
m1n1on said:
You can go into your camera and then select "self-shot" in the shooting settings.
Click to expand...
Click to collapse
Didn't know that... Thanks!
The problem is still there -.-
Has anyone already opened up his galaxy s?
If i'd send it in for repair, this will take up to 4 weeks... definitely tooo long!
If it's easy to open i would try to clean it on my own
Am i really the only guy, who has dust in his frontcam, can't believe that >.<
dust solved by Samsung service.
toby512 said:
The problem is still there -.-
Has anyone already opened up his galaxy s?
If i'd send it in for repair, this will take up to 4 weeks... definitely tooo long!
If it's easy to open i would try to clean it on my own
Am i really the only guy, who has dust in his frontcam, can't believe that >.<
Click to expand...
Click to collapse
Hi i solved the problem bringing my Galaxy S to the samsung service, i don't nknow what they have done, but i can't see any sign of opening.
I read in this post http://forum.xda-developers.com/showthread.php?t=802704 that the dust came through the 3,5 jack to the front cam, but i don't think so, because the component 3,5 jack is isolated... Any idea?
had mine for nearly 9 months and mine is dust free
Why dont you get a can of compressed air and try blasting it down the headphone and USB socket ? Or even around the bezel and speaker.
Infact, just spray the whole bloody phone with it lol
Compressed air is cheap.

Back Camera not centered ?

Is this normal ?
Is there anyone there with same issue ?
Should I replaced it back ?
sectorlord said:
Is this normal ?
Is there anyone there with same issue ?
Should I replaced it back ?
Click to expand...
Click to collapse
Explain
The iris (inner most center) is not in the with the outer circle.
Mine is the same way, I'm not real worried about it. Seems to take pictures well.
Geez... it bothering me..
Holy crap, I didn't notice it until you said something! Now I want to throw my phone away. J/K about the throwing away part, but I really didn't notice that until you started this thread.
They probably couldn't fit the camera module perfectly centered on the main board but figured they could fudge it by centering the housing without too many noticing. Little did they know you'd be buying one! (Ha ha, J/K again...)
haha... coz my S2 is perfectly centered...
Need to buy another one... or spend the money to cure my OCD...hahah
If the pictures you take look good and not off-center, I guess you shouldn't worry about it.
No, it is towards the right side of the circle. It is not centered with the outer circle. I believe this is part of their design (perhaps some technical reason too)
Mine is also more on the right side...?
Any thoughts WHY they do it technically ?
Thanks
Guys, not to worry, this is just a minor parallax viewing problem.
Center your eyes, you should see the camera lens centered now..
I was looking at a demonstration Note on display yesterday, and I thought the lens didn't look quite right. Now I know.
It took fabulous photos though!
is this a joke thread. mine is exact center.
Sent from my GT-N7000 using XDA App
you're not looking hard... I checked 3 units today but all of them have varying off ctr..from .1mm at the best...
so I cant replace mine since all of them are same
mine is centered (lens).
the outer part is not, in fact, it's not even secured as it moves around but never actually blocking the lens, so the camera works fine.
Looking at other camera...Galaxy Tabs etc.. most of them are not exactly centered..
I dont know why I making so much puss on this...hehehe
Really need to fix my OCD..
Mine is centred to the right. Damn, it's going in the bin now!!
Sent from my GT-N7000 using xda premium
Just returned my Note with another one... after looking at least 3 notes
I now have a perfectly centered camera...hehehe

[Q] What is covering my front camera lens?

Hi everyone. Today, I noticed that something is covering my front camera lens.
Do you know what is that piece covering the camera? Anyone encounter this situation?
I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.
P.S. The camera is able to take pictures normally.
I have a SM-N9005.
Thanks
Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.
Sent from my SM-N900W8 using Tapatalk
bogdan2603 said:
Hi everyone. Today, I noticed that something is covering my front camera lens.
Do you know what is that piece covering the camera? Anyone encounter this situation?
I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.
P.S. The camera is able to take pictures normally.
I have a SM-N9005.
Thanks
Click to expand...
Click to collapse
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
bogdan2603 said:
Hi everyone. Today, I noticed that something is covering my front camera lens.
Do you know what is that piece covering the camera? Anyone encounter this situation?
I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.
P.S. The camera is able to take pictures normally.
I have a SM-N9005.
Thanks
Click to expand...
Click to collapse
*boy*racer* said:
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
Click to expand...
Click to collapse
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+3+Teardown/19209
But i think @nicholaschum 's solution will work best.
HanZie82 said:
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+3+Teardown/19209
But i think @nicholaschum 's solution will work best.
Click to expand...
Click to collapse
Hey you were right. Soon as i posted my issue, i thought i would watch a dismantle video and presto! It was a round rubber like washer that has slipped from around the camera.
All sorted now
Hi....Can you let me know how did you get this fixed as I am also having the same issue....
nelven said:
Hi....Can you let me know how did you get this fixed as I am also having the same issue....
Click to expand...
Click to collapse
Hi,
I didn't
Now, that rubber is covering a lot more and I'm unable to take pictures.
nicholaschum said:
Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
i think its a faulty device or a piece of electrical tape too
3azmeo said:
i think its a faulty device or a piece of electrical tape too
Click to expand...
Click to collapse
I don't think they will consider to be a faulty device and change it, although I would like a new Note 3 :fingers-crossed::fingers-crossed::fingers-crossed:
To me, it seems to be a soft plastic that keeps the front-camera in position and not to touch directly the front-panel (display assembly).
So, probably they will change/remove the soft plastic
GO to your provider an request a NEW device
Do this : Contact 1st Samsung Service in your country and tell to them the problem becouse this a factory fault phone .
After you make some papers and a proove that you contacted already the samsung Service from your country , contact your seller and show him the problem
YOU MUST proove that : you did NOT DROPED your PHONE , DID NOT SHOCKED YOUR PHONE with some other things , like drop with speed in bed trow in the pillow etc etc , proove that you did not used any screwdriver , to have ORANGE WATER SENSOR in the back under the battery STILL ORANGE and NO ROOTED PHONE .
THEY WILL CHANGE YOUR DEVICE , BECOUSE IS IMPOSSIBLE TO FIX THAT IS A PART OF A PLASTIC THAT WAS SLIPPERED FROM HIS PLACE .

[Q] Camera focus problem

Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
Chefproll said:
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
Click to expand...
Click to collapse
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur.
I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
shinobu91 said:
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur. I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
Click to expand...
Click to collapse
Just an idea... You removed that protective film on the camera lens ?
Chefproll said:
Just an idea... You removed that protective film on the camera lens ?
Click to expand...
Click to collapse
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
I have also tried cleaning the lens to no avail.
shinobu91 said:
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
Click to expand...
Click to collapse
I know. - But there are many users not even noticing it - and it's possible that the film shifted a bit, so it might cover a little part of the lens.
I have also tried cleaning the lens to no avail.
Click to expand...
Click to collapse
Please try any other camera software. As said: It looks like that typical "defocus" effect - maybe that feature is still on although you can't see it being active.
There's a simlilar issue with the Sony Z3 front camera (the main camera IS an issue itself): There's a "Soft Skin" effect, causing massive blur. You can switch it off - but it still remains active.
So it wouldn't be the first time.
So I am not alone.
I am having similar issues with my camera.
Took it to Samsung for replacement. They were offering repair on a 10 day old phone.
Anxious to see what happens next
Sent from my SM-N910G using XDA Free mobile app
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Nope, definitely not alone. I am having similar issues with my camera, and I have been having them since I got my phone on October 21'st. Taking it in for repairs or hopefully a replacement. For me, the camera will focus fine on stuff within a meter or two, but anything farther just will not focus unless I hit the phone. That sounds kinda dangerous, but that is the only thing I can do to fix it. I have pretty much everything possible with no fixes. It doesn't do it all the time, but it seems to get stuck 50/50. When it works, it works for a while. When it doesn't work, it doesn't work for a while.
Same here....I got a repair ticket in with Samsung, I unfortunately have to send my phone off for 2 weeks.................WHATEVER WILL I DO!???!!!???!!
note 4 verizon camera not focusing on documents
I had the same problem and the main purpose of the "Note" family of samsung is to edit documents on the fly so this sucks.
I could not find a solution. There is no option in the camera menu that corrects this. I tried using "cam scan" and "FX" camera app and they both had the same problem with partial blurred image.
I purchased my phone from craigslist and met the seller in the store to make sure it was legit and not stolen. I purchased the phone two or three weeks ago and I feel very fortunate that Verizon helped me to do a manufacturers defect claim after searching my IMEI number for date of original purchase. since the phone only came out a few months ago they should all still have the manufacture warranty.
I usually dont post to things because im not tech savvy but I thought I should give verizon credit for helping me even though I did not purchase the phone from their store. I just got back from the store and I should have my new phone in one business day and just mail the defective one back in the package they provide. Amazing since I work with documents and notes on the fly everyday.
sorry I dont have a fix for the problem and if you root your phone your SOL unless you have accidental handling and damage type insurance, if you catch my drift.
The pictures you posted worries me a little as this can happen in other Galaxy devices released in the near future. Samsung is really falling apart, and need to get their act together and hurt innocent customers. No wonder Samsung's quarterly report is much lower than expected.
shinobu91 said:
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Click to expand...
Click to collapse
Sorry I didn't update the thread. I brought my phone to Samsung service center, and had to leave it for 2 days for them to change my camera module. And it's now all good again. The problem obviously lies on the hardware, so nothing you can do to fix it unless you change that camera module.
Note 4 camera
THIS WHAT I DID WORKING FINE FOR ME HOPE ILL HELP YOU
Sashka: Let us perform a few troubleshooting steps on the device to isolate the cause of the issue. Shall we?
karim: OK
Sashka: Please go to Settings >> Application Manager >> swipe to All tab >> scroll to "Camera" app.
Sashka: Perform clear cache and clear data on it.
Sashka: It would reset the settings of the camera app.
Sashka: Perform this and check the issue with the camera's focus.
karim: LITTLE BETTER THANKS FOR THE HELP
Sashka: However, as the camera is fine now, Let us perform soft reset. It will refresh internal circuit of the phone: Remove the battery and re-insert it after 30 sec.
Sashka: Once you perform this, check the camera issue, this would refresh the circuitry as we have changed a few settings,

Spots in camera

I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Click to expand...
Click to collapse
I've also noticed the light spot on my photos as well. I just started noticing it about 2 or 3 weeks ago. I thought it was on the glass that covers the camera, but I replaced that a few weeks ago while I was replacing the battery, but the spot is still there. Mostly noticeable in photos with a light background. I really have to look for it though. It's more of an OCD annoyance, because now that I know it's there I can't un-see it. Yours seems to be worse than mine is though. The spot on mine isn't as dark....not yet anyway.
Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Click to expand...
Click to collapse
I had similar experience a while ago. I had my phone repaired because it's SoC burned out and after few weeks I noticed these two black spots on pics. It turned out that camera sensor was faulty (never found out was it because of the chip repair). Luckily it was still on warranty and I got it repaired for free.
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
Docavelli said:
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
Sounds like dust on the camera lens to me.
Face_Plant said:
Sounds like dust on the camera lens to me.
Click to expand...
Click to collapse
I thought of that and I wanted to take the glass off and blow it out to see but I wanted to ask around first. I still may do it anyway. I have a replacement glass piece already. Then I'll know if I need to replace the camera or not. That's if it gets too much worse or I decide to keep it another year as my main because I don't like the new Pixel.
petzku said:
I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
Click to expand...
Click to collapse
Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
Face_Plant said:
Sounds like dust on the camera lens to me.
Click to expand...
Click to collapse
It was not the case with my phone. It was a faulty camera. Solved it with a new one...
grgsujan said:
Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
Click to expand...
Click to collapse
I ordered this one.
http://m.ebay.com/itm/A-Main-Rear-B...1511-w-Tool-/191914243993?txnId=1402170126009
It was few bucks more expensive that I remembered. But super cheap fix anyways.
I'll check the number from my original camera sensor when I get back home from work.

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