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Well my phone is completly white screened. I took it apart and messed around in there but I couldn't get anything going on. even with it apart i really couldnt get it to stay solid for more than 15 seconds. Either something else it wrong, or I just don't have the technical ability to fix this.
Not sure..what I am sure of is that I really don't feel like after spending 300 bucks on a phone I should have to be messing around with something like this after 6 months. So on that note I think I am going to be saying goodbye to HTC or at least this model. Does anyone have any suggestions on some other solid phones that have some of the same functionality as the hermes but are a bit more reliable, especially for the money spent.
Thanks for any advice.
a bad experience is not enough to categorize this...
I'm having a really bad experience with my HTC Universal, and still I giving it a go. But I won't recommend you more any HTC If you don't really like going into new roms every while... I think this is the "nice" experience of having one of this
I like playing around with the various ROMS...I don't like having to take the entire phone apart because of what is quite clearly a design flaw. I was just hoping someone could point me to a similar phone that was a bit sturdier and didnt have this massive design flaw.
Quick Bump...anyone have any suggestions? I need to get this replaced...I feel funny without my phone.
Sorry, this isn't a phone recommendation, but if you feel that you have invested quite a bit of money in something that may get lost, stolen, or break, you might want to consider getting your next phone insured.
I have received replacement handsets under insurance for both Nokia and HTC without quibbles.
Yes good Idea. Unfortunatly AT&T does not insure this particular phone (or at least didnt when i bought it). Probably because it breaks a lot.
im pretty sure this is your first htc phone. Im pretty sure its even your first windows mobile phone, and that you did not buy it new.
If you had other htc phones, you would know that this hardware is High Tech (htc = high tech corp), and pretty much the most advanced stuff you can get these days. Things can and do go wrong, its true about anything thats complicated.
If you had other windows mobile phones, you would nkow that they are very stable with their core programming. BUT, for speed, customizations, cool toys, etc .. one had to spend time pasting together the components and making it work.
Finally, if you had bought this phone new, your problems would have been covered under warranty. If your not the type to fix things yourself, get it new, dont take it apart, and demand you get what you paid for. Also, just because a few apples have gone bad, does not make the entire harvest bad! My 8525 has experienced mroe parking lot drops than I care to admit, and she is still treating me very well!
Good luck with your new phone. Weigh the pro's and con's a little mroe carefully next time!
p.s. at&t nor cingular will insure pdas anymore, because of their high replacement and repair costs, not their failure rates! Plus customers can simply "think" something is wrong, and insist on a brand new replacement under insurance. That gets very costly! I used to work at an at&t authorized dealer a few years ago and these were the reasons I received from North-east regional sales mangers. If you want to protect your investment, there are plenty of third-party insurance agents you can go to privately
I can't believe you spent all that time with that message and managed to completly miss my entire point. I don't care what anyone says, this is a design flaw plain and simple. It has nothing to do with the fact that this phone is the "pinnacle of technology" or whatever. It's just an internal design flaw. It has nothing to do with me tinkering around with it, it has everything to do with poor design.
Maybe I wasn't clear enough on this point...I like everything about this phone except for this massive design flaw that makes the phone useless. I was asking for people to give me opinions on a similar phone that was designed a bit better.
Thank for for spending 10 miutes of your life telling me about technology, insurance issues, and how to choose the right phone for my technological abilities. Unfortunatly I didn't ask for any of that information.
not to worry sir, im a very fast typist. Took 4 minutes at the most.
The point is, any phone you get, even non-wm, do have the potential to have a problem. Either you avoid it completely by buying a different phone (impossible), protect yourself against it, or expect it something to happen and have a plan in place (insurance). Doesnt matter what new OS you move to, you WILL have problems if it is 50% as customizable as Windows Mobile/HTC is.
I was happy to spend another 2 minutes with this post, so no sympathies are required this time around . Good luck to you
p.s. to answer your original question .. a phone you will not likely have a problem wit his a Pink Motorola Razor. Given you can't do 10% what you can with any HTC phone .. but much less agrivation for you (that is what your looking for, isnt it?). If it ever develops a white screen, have the manufacture replace it. Thats the beauty of a warranty (and is "Getting what you paid for" (thats what your looking for, isnt it?))
for it's price a razr v3i is worth to buy now...still can play MP3 and have a memory expansion slot...not too bad for a cheap phone rite?and yes, you dont have to flash your phone every once in awhile...hehe..
ps. i'm a happy hermes100 official rom user...with a signal issue coz sometimes it just wont receive calls...OMG where's the stable radio???hehhehee
Jesus I feel like i'm talking to a brick wall. The problem is NOT the software of this phone..it is a physical design flaw. I don't have any problem with the ROM, with flashing the ROM, with WM6, WM5, WM20058349209, or whatever. My problem is that the ribbons and the way they connect in this phone are flawed, and I was hoping someone knew of a similar phone that did NOT have this DESIGN FLAW. The white screen issues is NOT a software issues from what I can tell, it is a design flaw. I don't know how else I can say that to make you understand what I'm trying to get across here.
Design flaw? No white screen of death here mate. Perhaps it is just a design flaw in your particular batch of phone, no? As for recommendations, you could always get a Sony!
branden7 said:
Jesus I feel like i'm talking to a brick wall. The problem is NOT the software of this phone..it is a physical design flaw. I don't have any problem with the ROM, with flashing the ROM, with WM6, WM5, WM20058349209, or whatever. My problem is that the ribbons and the way they connect in this phone are flawed, and I was hoping someone knew of a similar phone that did NOT have this DESIGN FLAW. The white screen issues is NOT a software issues from what I can tell, it is a design flaw. I don't know how else I can say that to make you understand what I'm trying to get across here.
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I've read this thread and I have owned and used (and, yes, burned lots of ROMs) my Cingular 8525 for about a year. You keep saying "design flaw" over and over without explaining the problem. Something about a "white screen" comes through, but you are not making your case. Exactly what failure are you experiencing and why do you think anyone else is having the same problem? I have had half a dozen cell phones and this is my second smart phone (first was a Treo 650). I've also had myriad other Palms and Psions. All have been amazing for their time. None has failed me, including the cingular 8525. Of course, I haven't taken it apart
A "design flaw" implies that many or most samples will have the same problem. Please try to convey what that problem is. I'm curious.
my thoughts exactly since there are at least a million hermes out there without design flaws...
Well consider yourselves lucky then.
http://forum.xda-developers.com/showthread.php?t=321163
Heres a few other people that have had the same problem, and a very good explanation of the problem and causes.
I guess maybe I'm just that 1 in 10,000 guy thats having this problem, but it seemed from this and others posts that it was pretty widespread.
HTC build quality does seem a bit suspect, IMHO...
The slide assembly on my Hermes gets really loose unless I take it apart every few months and tighten the screws up, plus, the whole thing is a bit creak and cheaply made to start with.
And I've just realised my last PPC to fail completely was also built by HTC, an iPaq H3870...
id wait for the ultimate 9502
Azurael said:
HTC build quality does seem a bit suspect, IMHO...
The slide assembly on my Hermes gets really loose unless I take it apart every few months and tighten the screws up, plus, the whole thing is a bit creak and cheaply made to start with.
And I've just realised my last PPC to fail completely was also built by HTC, an iPaq H3870...
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are you serious? c'mon, how many phones have you evr owned? I have had the displeasure of owning MANY MANY phones, ALL of which broke, had sucky reception, screens cracked by themselves, and GOD FORBID you dropped it on concrete twice! the Hermes is the HANDS DOWN toughest phone i have ever ever seen. I have dropped in water, onto a deck from 16 feet, on concrete dozens of times, flashed ROMs, installed hundreds of 3rd party apps, ETC...... AND it still goes on strong after 2.5 years. The ONLY problem I have had is the USB gets loose, and needs to be treated carefully. But for the price, and the fact that i have not needed to replace it over and over again (like ALL my other phones) has made it the best phone HANDS DOWN I have ever used, PERIOD.
PS IPAQ is MFG by HP not HTC??? and you say every few MONTHS, this means if you did it twice , you already owned it longer than most phones last.......... go but a nokia and DONT FORGET THE INSURANCE, you'll need it.
branden7 said:
Well consider yourselves lucky then.
http://forum.xda-developers.com/showthread.php?t=321163
Heres a few other people that have had the same problem, and a very good explanation of the problem and causes.
I guess maybe I'm just that 1 in 10,000 guy thats having this problem, but it seemed from this and others posts that it was pretty widespread.
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OH and you.... seems you found the solution just fine, NO? geesh stop flamming these nice people and go to the thread you posted , and fix your darn phone...
branden7 said:
Well my phone is completly white screened. I took it apart and messed around in there but I couldn't get anything going on. even with it apart i really couldnt get it to stay solid for more than 15 seconds. Either something else it wrong, or I just don't have the technical ability to fix this.
Not sure..what I am sure of is that I really don't feel like after spending 300 bucks on a phone I should have to be messing around with something like this after 6 months. So on that note I think I am going to be saying goodbye to HTC or at least this model. Does anyone have any suggestions on some other solid phones that have some of the same functionality as the hermes but are a bit more reliable, especially for the money spent.
Thanks for any advice.
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my 8525 from o2 is stuck on windows mobile
Hi Guys,
Just to say, I had my defective Galaxy S replaced recently (had only had it two weeks), however its becoming clear that the new one is much better in a few ways.
Although they look identical (are are setup exactly the same way), they behave differently in a few key ways.
First up, my battery life was pathetic on the first handset, I'd be lucky if it made it to the end of the day. With the new one, I can still have 65% to 70% left after the same useage and setup at the end of the day. Bad battery?
Second, I dont seem to get much lag now. Its still there under heavy use but nowhere near as bad as it was....maybe it was a bad install on the first one? Although I did factory reset it, and it was still the same.
Third, Kies now connects perfectly every time. This drove me nuts on the first handset, kies would sit at connecting while the MTP app rebooted itself over and over on the phone. I worked out through reading, and trial and error that it was the internal sd card that caused it. Or rather specific files on the sd card, format it and it would connect...install my apps and it wouldn't.
The new phone however doesn't care what apps are on it (installed everything that was on the first one), it just connects. I have checked the firmware rev and its the same as phone one. Wierd
Fourth, my recovery mode now works It would never work on the first phone. In the end this was the reason it got swapped.
The phone was acting a bit weird so I took it to a Samsung service point who said they would flatten it and flash new software, however when they tried the bootloader / recovery would not work. They then said that this was a fault and it would need to be sent back to Samsung to fix recovery mode, however the phone was still under DOA with the shop I brought it from so I took it there with a note from the service centre to back me up. Hence I now have a new phone, and recovery mode works.
So two phones owned with in two weeks, from the same shop....different beasts. Quality control anyone?
Just thought I'd share my experiences with you.
Pete.
Good to hear your up and running on a proper phone.
One thing people don't seem to get is that when it come to mass production/manufacturing, there are going to be units that get shipped that are defective.
Quality control cannot possibly check every unit 100%, most is done by the way of batch inspection ( a few units from each batch) to check for major/minor flaws.
This goes for all manufactured products. I bought a Sharp LCD TV a few years ago and when I got it home I noticed there were significant ghost images especially in dark scenes. I took it back and they told me that 1 in 5 of any TV is defective. I took home another one, same make and model, have had it for over two years and it is still crystal clear.
Once people realize this they will enjoy their products much more. Put them to the test, in store or at home and keep it if it's good, return it if it's not. If you are happy with a product other than a possible defect it makes no sense to exchange it for something else unless you go through a few and they all have defects then this indicates poor quality all together. If possible, go to a different location to make the exchange, it is possible for one store to get a whole bad batch.
This does not mean that there is no crap out there. No shortage of that for sure. That said, who can name ONE manufacturer, besides Ferrari, that puts out 100% non defective products. ;-)
Hey man, yeah I agree with most of what your saying. It just surprised me a little how the same product can differ, but I guess this goes some way to explaining the different opinions / problems people have on / with the same hardware.
I'm happy now because I think I've got a good one, but someone else may not be so lucky. The thing is I would never have known the difference, if I hadn't had it swapped out.
By the way, didn't Ferrari have to recall the 458 Italia recently for turning into a fireball?
hansonator said:
Good to hear your up and running on a proper phone.
One thing people don't seem to get is that when it come to mass production/manufacturing, there are going to be units that get shipped that are defective.
Quality control cannot possibly check every unit 100%, most is done by the way of batch inspection ( a few units from each batch) to check for major/minor flaws.
This goes for all manufactured products. I bought a Sharp LCD TV a few years ago and when I got it home I noticed there were significant ghost images especially in dark scenes. I took it back and they told me that 1 in 5 of any TV is defective. I took home another one, same make and model, have had it for over two years and it is still crystal clear.
Once people realize this they will enjoy their products much more. Put them to the test, in store or at home and keep it if it's good, return it if it's not. If you are happy with a product other than a possible defect it makes no sense to exchange it for something else unless you go through a few and they all have defects then this indicates poor quality all together. If possible, go to a different location to make the exchange, it is possible for one store to get a whole bad batch.
This does not mean that there is no crap out there. No shortage of that for sure. That said, who can name ONE manufacturer, besides Ferrari, that puts out 100% non defective products. ;-)
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Hate to say this but theres been a recall on a certain Ferrari (458 Italia) due to about 5 sudden engine fires , Seems they are infact too HOT to handle. Heaps of pics of them fire on google
So eh.. even Ferrari has problems
Also it seems that Samsung had enough of noobs flashing beta roms and bricking them so they disabled the recovery modes after the first batch of the device. I myself don't really care as they never advertisted the fact the device has a recovery mode but everyone else seem to think its their RIGHT to have that mode so I'm guessing theres heaps of demands for exchanges which is cloging up the repair centres/supply for legit problems.
Actually, bell Canada re-released the UGJH2 build for the i9000m with the spl fix which enables the the recovery/download mode.
madpete said:
So two phones owned with in two weeks, from the same shop....different beasts. Quality control anyone?
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Your previous phone might have had faulty hardware, but its more likely that it had a different (buggy) firmware.
LOL, did not hear about that. Well there you go. If a company that hand builds and rigorously tests every unit that it sells can put out duds then expect nothing from anybody.
hehe i know the feeling. my girlfriend and i both got a galaxy S in the same week from the same shop..
connecting to Kies was for her no probs at all..
for me: it was a total pain in the ass
androiderer said:
Actually, bell Canada re-released the UGJH2 build for the i9000m with the spl fix which enables the the recovery/download mode.
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Click to collapse
Could you clarify what you mean by this? I have a liberated (unlocked) i9000m that I'm using with Fido, is this an update I could install?
Thanks.
Sent from my GT-I9000M using XDA App
I've got 2 Galaxy S' here, one of them has a bluish tint, and the other one has a yellow tint. <_<
sturmeh said:
I've got 2 Galaxy S' here, one of them has a bluish tint, and the other one has a yellow tint. <_<
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I've had the exact same thing today. I saw the new Galaxy S from a friend, and it was way more bluish than my yellow display. Is this soft- or hardware related??
Any differences between the performance of these guys?
I'm very pleased with the 2nd handset I've got, curious now if its hardware or software....
I can appreciate now why some people have issues with what is a great phone.
I've just returned my Galaxy S due to a bad flash (caused by Kies crashing) and an inability to get into recovery mode. I've had a couple of Android phones and flashed software on them so I'm not a noob but nowhere near an expert. I took it to their approved repairer to be told that because they couldn't get recovery mode there was nothing they could do and I'd need to contact Samsung to arrange an exchange as the unit was obviously faulty.
I was annoyed with Samsung's response. First they said they'd organise an exchange (the phone's only 3 weeks old) and when no-one contacted me to organise I called them and they said they couldn't exchange and I'd need to take it to their approved repairers and get a job number. I explained their repairer wouldn't give me a job number as there was nothing they could do. Eventually I managed to speak to someone at Samsung who was organising a send-back bag to me so they could see for themselves there was a problem. Guess what, that was Wednesday and no bag arrived. I took the phone to the first approved repairer and asked them to send back to Samsung and deal with it.
I was told it would take about two weeks but that when it comes back not to expect the problem to be fixed as the work is normally subbed out to another company. The aftersales from Samsung is absolutely shocking to say the least and I've gone from recommending the phone to everyone I know to keeping my mouth shut or trying to push people in another direction.
Guess I was lucky I had a 28 day DOA then, that's not good. Sorry to hear that man, customer service is everything.
woutertichelaar said:
I've had the exact same thing today. I saw the new Galaxy S from a friend, and it was way more bluish than my yellow display. Is this soft- or hardware related??
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Click to collapse
It is normal that happens during the manufacturing of the display
boogie71071 said:
The aftersales from Samsung is absolutely shocking to say the least and I've gone from recommending the phone to everyone I know to keeping my mouth shut or trying to push people in another direction.
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What country are you in?
Catalyst2012 said:
What country are you in?
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I'm in the UK.
As an update, had a call from Samsung today saying they'd reviewed my complaint and felt the service I'd received was shoddy and they'd push my repair/replacement along as quick as they can once they get the handset back (fingers crossed but not expecting miracles)
Hi everyone. I recently bought a Galaxy S (Bell Vibrant) for my wife, she saw it and really liked and i was pretty familiar with the specs and all that and all the good reviews so i jumped in and got it. Now since she has it (4 days) the phone has turned itself off for no reason twice and has also frozen a couple of times with one of them being when i was showing it to an apple fanboy (embarrassed). But anyway now my wife isnt very happy with it because she says it feels very light and cheap and she thinks it would break very easy and also complains about it turning off. Today she saw the icrap 4 in the store and she liked it and now she wants that . She says it feel that it wont break easy and its stylish . Now i dont like the iphone at all and i really dont want to return the SGS and get that but i want whats best for my wife. I just read so much on this forum about all the problems people have with this phone turning off, freezing,lag, screen problems, gps, touch buttons, bad audio quality and a few more... I wonder on the screen i dont know if it will last a year before it starts tint issues burn ins and so on. Now i want to know do you guys think this phone would last at least a year two and do you think all this stuff will be sorted out or should i get her the icrap 4. I really dont like that iphone but it seems suitable for my wife as all she wants is somthing that works takes decent pictures and looks good. Please let me know what you guys think as this is really pita.
Sorry for the long and confusing post..
you keep the SGS and get her the "iwantwhateverybodywantsphone"
SGS is not for the normal person
SGS is for people with computer knowledge and linux understanding and windows haters
SGS is a amazing phone if you know how to use it, and keep it clean, the same techniques used in windows works the same in Android, and it does wonderful stuff
ironically in windows those solutions never last, in Android you do it once, and it remains forever set.
no GPS problem, no lag, no lag fix, no freeze, no turning off on its own, it works perfectly on JH2
your description of the phone "turning off" could be either a battery problem, or the phone ran out of memory due all the background apps no closing off and releasing the memory back
Shes got her mind set on the Iphone4, get it and live happy. If not she'll be whinning about it til contract is up or divorce (which ever is faster)
ickyboo said:
Shes got her mind set on the Iphone4, get it and live happy. If not she'll be whinning about it til contract is up or divorce (which ever is faster)
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yup.. that's true, womens are like that.
it's either their way, or their way... they don't care for logic, reason, and never mention who's right, that doesn't exist in their world
AllGamer said:
you keep the SGS and get her the "iwantwhateverybodywantsphone"
SGS is not for the normal person
SGS is for people with computer knowledge and linux understanding and windows haters
SGS is a amazing phone if you know how to use it, and keep it clean, the same techniques used in windows works the same in Android, and it does wonderful stuff
ironically in windows those solutions never last, in Android you do it once, and it remains forever set.
no GPS problem, no lag, no lag fix, no freeze, no turning off on its own, it works perfectly on JH2
your description of the phone "turning off" could be either a battery problem, or the phone ran out of memory due all the background apps no closing off and releasing the memory back
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Click to collapse
Yes i know how it is with Android as i am pretty familiar with it. I have a X10 myself and i love it to bits, i dont think im ready to switch it for an SGS. However i am not doubting the software of the SGS but the hardware, my main concern is the screen, i see a lot of people here that have problems with it so my concern is durabilty and lifespan i also see a lot of people on here who sent their phone for repair numerous times and that scares me. Now my wife is not set on the iphone as she is not a big fan of apple herself and shes heard me ***** about how bad and limited it is all the time but she just wants a reliable smartphone that she can depend on and not have it crap out by itself for no reason. She likes the SGS but she also likes the design of the crap 4 and she asked me if that would be more stable and not give problems. I told her that i am waiting on a update (froyo) and all the bugs will be probably fixed. Anyway like i stated before its the hardware thats is troubling me. Do you guys think it will last, more specifically the screen. Also can you recommend me wich firmware to use and wich lagfix? as i see there is a few out there, or should i wait for the official froyo release? Thank you for all your help, i really apreciate it.
AllGamer said:
yup.. that's true, womens are like that.
it's either their way, or their way... they don't care for logic, reason, and never mention who's right, that doesn't exist in their world
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Haha yes that is true. But the wife doesnt really care about the iphone and she is not set for it completly or somthing. She just said she likes the design lol. And if it would work better to get her that. So i am pretty unfamiliar with Samsung phones thats why im doubting it. I know all previous samsungs were crappy and buggy as hell and with weird menus etc.. So now we have the SGS wich is the first phone that i actually like from Samsung but i still have my doubts thats why i am asking you guys.
AllGamer said:
you keep the SGS and get her the "iwantwhateverybodywantsphone"
SGS is not for the normal person
SGS is for people with computer knowledge and linux understanding and windows haters
SGS is a amazing phone if you know how to use it, and keep it clean, the same techniques used in windows works the same in Android, and it does wonderful stuff
ironically in windows those solutions never last, in Android you do it once, and it remains forever set.
no GPS problem, no lag, no lag fix, no freeze, no turning off on its own, it works perfectly on JH2
your description of the phone "turning off" could be either a battery problem, or the phone ran out of memory due all the background apps no closing off and releasing the memory back
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Click to collapse
Wow....
I'm sorry but some of your posts are ridiculous.
"SGS is for windows haters and people with Linux undersanding"?
WTF
I'm sure the Bell rep makes you fill out a pre-requisite form before you take away a SGS to make sure you have Linux knowledge and hate windows... Thats how they are marketing the phone too...??
This phone is being marketed to the main stream.
And as far as JH2 being perfect. Guess what? When my SGS died I had already updated it to JH2. I got it back from repair on Friday, its JH2 still, and it has turned off on its own twice now. Fresh from being wiped and repaired. Just browsing these forums and seeing all the people with the same issues JH2 or otherwise is a clear indication that there are some serious issues with this phone. Oh, and my co-worker who picked one up after me has now had to send his in for repair as it died. Its his first smart phone, with all of 5 apps installed, so don't try to blame it on hacking or rooting.
You're apologetic fanboy like posts are getting tiring to be honest.
/rant
As for the original poster. Take it back and get your wife an iPhone 4 if thats what she wants. Apple fan boys drive me nuts too, I know, after my SGS died on me I have never heard the end of it..
Well i definitely see where you are coming from and understand your lack of interest on the SGS
but i'm coming from a total 180, and this is the perfect phone, everything came out as planned, from spec, to speed, to software, to features, to funtionality, to well you name it, everything works the way i expected it to work out of the box
way better than windows devices
i've been through a lot of smartphones before, and nothing comes close to the SGS, all previous "smartphones" were nothing but disasters and let downs
just the same way you think about the SGS i think about the HTC devices and the Blackberries, and the Treo600.
However the Treo650 was quite decent, albeit slow online but it was way better than its predecessor in every other aspect.
I still prefer PalmOS over Windows
put either Android or Palm OS on any device with good spec better than SGS and I'm all over it.
right now at this point in time the SGS is the creme of the crop, the supremacy, the top of the top
Looking forward to next years contenders
Too many apple fanboys.
Super Galaxy S said:
Too many apple fanboys.
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Sorry but your post is useless. I am not looking to start a flame war i am looking for advice and opinions from this community. I am not any kind of fan boy and i doubt any of the posters here is. Please if anyone has something to say please do so but lets keep it clean, no flame wars no fan boy and childish comments because you are not helping anyone.
Hey there, I bought the i9000 on recommendation from two friends that were both iPhone users that switched to nexus ones and never looked back. I have been a blackberry user for about 7 years and gone through (destroyed) most of them. This is my first smartphone and i was looking for something with minimal buttons (to break) and a good screen and good battery life. I didn't realize i was also going to end up with a mini super computer! Lagfix not only solved all lag issues, it now performs like a pack of rabid monkeys... on a touch sensitive leash. I have had no issues with the screen, rebooting, or any other hardware related problems. Any issues were related to my inexperience with android which is how i found this place. Just be careful... so while i can't give you any further information about the hardware, I have to warn you that there is a lot of information about rooting Vibrants that doesn't apply to the i9000 even though they are relatively identical, most importantly the recovery hotkey combination.
Anyway, I'm getting off topic. My i9000 is rooted with MCR Script lagfix, GPS fix, and SetCPU on Performance. Its lightning quick, bloody bright, and about 1000x more than I ever could have hoped for out of a smartphone.
Sent from my GT-I9000M using XDA App
I am on my second Bell i9000m GXY S. Me and my girlfriend bought one just over a month ago.
Mine suddenly died. I had done many flashes and other such things on it, but that wasn`t the cause. The cause was a bad MoviNand chip. Samsungs chip that runs the phone. Before I even modified the phone I was having Force closes. Random reboots and other errors. Having to do battery pulls to get your brand new $600+ phone to work is ridiculous.
I came to Android from Blackberry. Being an apple hater I had no other real choice in my market.
My second Galaxy S (replacement under warranty) came in today. Before I touched anything root it had 2 force closes. It froze once so far under heavy use.
My girlfriends is completely stock and after a couple weeks has random reboots, and other errors similar to mine. I fear her phone will go the same as my first (and likely second) did.
I love the phone but the i9000m seems very buggy and unreliable. I can`t use it for an alarm because 1 out of 20 times it will freeze in the middle of the night. Hers too; which is stock.
It seems to be more of a problem with the Bell variants of the phone, as I see other bell users with the same problems more often then American customers.
I would really wait to make any permanent impressions on the phone until Samsung releasestheir Froyo FW update and possibly fixes the bigger problems with the i9000m.
So I wouldnt push you one way or the other, but be prepared to take that galaxy s off your woman`s hands and buy her a crapple. I may be taking my girlfriends and getting her a Desire HD or whatever HTC releases next in my market. HTC for my friends seems to be rock solid. Again thats just my view and I am probably inaccurate since I don`t own an HTC.
If samsung doesn`t fix the GPS bug (which I have run into on both our phones--- one stock and mine on several roms) and the crashing (stock) on the next couple of updates I will not be buying Samsung again, but will be sticking with Android. I have tried to use the GPS in 3 provinces and 4 states and its really accurate for me less then half the time.
Apple gas been supporting 3g till now in all firware updates. While mr sam sung forgot our froyo
Sent from my GT-I9000 using XDA App
salmanslick said:
Apple gas been supporting 3g till now in all firware updates. While mr sam sung forgot our froyo
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Say what? Froyo isn't released yet. Nothing is forgotten before you actually have an officially released product on your phone. Stop being a retard and don't pollute threads with problems about inofficial firmwares. 3g is not entirely perfect on the released firmwares, but it's definetely there.
Sent from my GT-I9000 using Tapatalk
I have the Sgs from the begin and any problem... no freeze, Reboots, I thing that people thing froyo will solvent all problems, but this kind of issues are caused for a defective hardware, no software... then maybe should contact samsung to replace the mobile.
Sent from my GT-I9000 using Tapatalk
install this
http://forum.xda-developers.com/showpost.php?p=8123924&postcount=40
and disable all the apps that you don't need to be running in the background all the time
it doesn't matter how "smart" are the smartphones now in days, it's still a freaking computer, if it's not optimized, it will just go crazy
i don't even have a task killer installed, as it's not necessary, as long as you maintain the list of apps you allow it to run in the background then the rest is smooth sail.
i9000m stock JH2, no lag fix, the only fix installed is the SMS time fix
solipsism said:
I am on my second Bell i9000m GXY S. Me and my girlfriend bought one just over a month ago.
Mine suddenly died. I had done many flashes and other such things on it, but that wasn`t the cause. The cause was a bad MoviNand chip. Samsungs chip that runs the phone. Before I even modified the phone I was having Force closes. Random reboots and other errors. Having to do battery pulls to get your brand new $600+ phone to work is ridiculous.
I came to Android from Blackberry. Being an apple hater I had no other real choice in my market.
My second Galaxy S (replacement under warranty) came in today. Before I touched anything root it had 2 force closes. It froze once so far under heavy use.
My girlfriends is completely stock and after a couple weeks has random reboots, and other errors similar to mine. I fear her phone will go the same as my first (and likely second) did.
I love the phone but the i9000m seems very buggy and unreliable. I can`t use it for an alarm because 1 out of 20 times it will freeze in the middle of the night. Hers too; which is stock.
It seems to be more of a problem with the Bell variants of the phone, as I see other bell users with the same problems more often then American customers.
I would really wait to make any permanent impressions on the phone until Samsung releasestheir Froyo FW update and possibly fixes the bigger problems with the i9000m.
So I wouldnt push you one way or the other, but be prepared to take that galaxy s off your woman`s hands and buy her a crapple. I may be taking my girlfriends and getting her a Desire HD or whatever HTC releases next in my market. HTC for my friends seems to be rock solid. Again thats just my view and I am probably inaccurate since I don`t own an HTC.
If samsung doesn`t fix the GPS bug (which I have run into on both our phones--- one stock and mine on several roms) and the crashing (stock) on the next couple of updates I will not be buying Samsung again, but will be sticking with Android. I have tried to use the GPS in 3 provinces and 4 states and its really accurate for me less then half the time.
Click to expand...
Click to collapse
X10 is a stylish phone, its heavy and looks durable. So why not try to switch (assuming she doesn't mind using your "old phone" .. , and you two are on the same network / phones are unlocked)
Being a sgs owner I would recommend you to return it, it has too many issue straight out of the box. This phone requires alot attention, fixes, patient and time. It does have the potential to better then any mobile out there at this time but only if you posses the aforementioned qualities.
My advice get her desire HD or desire, she will appreciate it more then an iphone.
HTC Desire is really popular within the UK even amongst the women because it is easy to use and is works brilliantly out of the box.
Super Galaxy S said:
Too many apple fanboys.
Click to expand...
Click to collapse
And too many SGS fanboysº
As everyone more or less said:
- install the lagfix!
A) if you're technically inclined, flash the rom to something stable and tested by many (yet unofficial and "beta"): JM8 + voodoo b4 (it's in the dev forum)
B) if you're not, get one click lag fix from the market, it doesn't get any simpler! follow the program instructions, and be done with it
Let her play with it for a while with lagfix.
About the hardware quality, i got a i9000 (not i9000m), there's many different SGS and even with the same design might come from different factories etc etc.
Mine is extremely strong even being plastic, i'm very happy about that so far.
Also it's thin and light and has a big screen.
The iPhone4 has a smaller screen, and its a lot heavier than the SGS.
Additionally, you need to add a cover (bumper, case, etc) around the phone to alleviate antenna issues (granted you don't _need_ but it's very highly recommended), so you lose all the neat design factor.
After exposing her these arguments and showing up the lagfixed phone, let her decide. If she wants the iPhone4 (or Desire HD or what not), then just go for it and ebay the SGS many will buy it.
Maybe a general rant, but I am extremely disappointed in Samsung. I bought the Note the day it came out, at top dollar, international version. I was fully expecting a stable ICS update, and much sooner than it came out. But fine, it came out a few months later than I expected it. And ever since the update, it just been downhill. My battery life has gone from 15 hours to 8 hours(same usage profile, same apps), camera freezing, etc. I was running stock.
I have hacked in the past, had an inspire and put ROMs every few weeks, so yes, I can go install better battery stats, and run CPU spy, find out about wakelocks and run CPU spy, and spend a whole bunch of time debugging it, or run AOSP etc. But really, do I have to do this for a device that is 4 months old and is supposedly the "top device" of Samsung? Cant they test the upgrades on their phones in a much better manner? The only thing I miss from my iphone 3G days (since I switched to Android) is the timely, and very well tested updates (and the backup restore of everything, one click, seamless). I never had a problem, and if I did, it was resolved very quickly, usually. I wont go back to iOS again, ever. But I really want an Android other than Nexus (I like TW, I started liking Sense a lot too), and have updates on time, well tested.
Is that really too much to ask? If Samsung is expecting to be a top Android phone manufacturer, is that too much to ask? To be very honest, I am extremely disappointed with Samsung, very very disappointed. I had friends with the S2 who were similarly disappointed, and I was really hoping that things would work better this time around. I guess Ill have to go onto rooting and try different roms, but my point is, I dont have to do all this. Just extremely disappointed with Samsung. I am really hoping Google does something with good with Motorola. Really really hoping.
Same here. Not to mention the superbrick bug which is known for what ... 3 months or so ? Other than Samsung is working on it, nada, zit, zero ... I guess we are lucky for having XDA because without it I'd be stuck with an expensive phone I'm afraid to even update through the official software let alone put roms on ( I thought that was the main strength of Android btw ( extreme mod-ability) ?
I was also considering in buying a tablet, Android tablet, Samsung tablet. Now ? Neh, I will wait and see what the Infinity looks like in the real world and if I don't like that I'll get an iPad. I used to love Samsung but their late attitude is very suggestive : we've got your 600 euro, **** off now.
tehno said:
Same here. Not to mention the superbrick bug which is known for what ... 3 months or so ? Other than Samsung is working on it, nada, zit, zero ... I guess we are lucky for having XDA because without it I'd be stuck with an expensive phone I'm afraid to even update through the official software let alone put roms on ( I thought that was the main strength of Android btw ( extreme mod-ability) ?
I was also considering in buying a tablet, Android tablet, Samsung tablet. Now ? Neh, I will wait and see what the Infinity looks like in the real world and if I don't like that I'll get an iPad. I used to love Samsung but their late attitude is very suggestive : we've got your 600 euro, **** off now.
Click to expand...
Click to collapse
Its just an attitude I cannot condone. I might not like a lot of things about Apple, but they do a very good job with trying to keep up their commitments and making devices( atleast one generation before) that work according to spec. If not, I can walk into a damn store and get it serviced within my warranty. Samsung does nothing. Running contests for best apps and hiring the best developers does not get Samsung anywhere. 700 bucks, and I have a phone which I cannot use a lot without making sure i have a charger around. I dont really knew if Samsung is even reading this, or even if they care(as you said, they have our money now we can **** off), but I am hoping enough people complaining makes some bit of a difference to them to make even current (4 month old users, ****ing insane) a priority and not just go on and do the next exciting thing. If nothing changes in any manufacturer, I might do the unthinkable andmove back to iOS. With two jobs,when do I find time to be sitting and looking at custom roms and wakelocks and preventing incrementing binary counters just to get the battery life I was promised?. Without xda, I would be dead, really, very helpful people who can answer questions and point me in the right direction.
If it just works all day, I might just make the switch back one day. Scr** Samsung.
Well, this is usually what you get with a true multitasking OS. The problem you are having is mainly on usage time (from your description). As Uncle Ben said it, "with great power comes great responsibility". Its Android design problem and not totally Samsung fault in this issue, though there are things that I would like Samsung to fix. For FCs with applications, a factory reset or wiping the application data normally would solve the problem. Again, this is the OS issue. Sigh...
As you can see, most smart phone actually last about 5 hours per charge. You extend the usage time by suspending the phone. The thing is, a multitasking OS allows applications to run in background and those applications might be preventing the phone from getting suspended. If you never install any 3rd party applications on your phone, you won't likely get this problem, thus the reason I quote Uncle Ben. Microsoft learnt this with Windows Mobile, thus Window Phone now works like IOS where applications sent to background are suspended.
Don't get me wrong. I'm not protecting Samsung. If you own a Sony Ericsson, Motorola or HTC, you'll be there in their respective thread renting the same thing.
Just go back to Gingerbread, what's so great about ICS?
Oh boy, not another "samsung sucks, im going to buy apple" thread...
"I was also considering in buying a tablet, Android tablet, Samsung tablet. Now ? Neh, I will wait and see what the Infinity looks like in the real world and if I don't like that I'll get an iPad. I used to love Samsung but their late attitude is very suggestive : we've got your 600 euro, **** off now."
Sure, the iPad is the best tablet available. It can't do half the things Android does, not to mention Windows 8 tablets in comparison with which, the iPad is just a big mp3 player. But good choice. And no, this is not hate for Apple. I had an iPad, liked it very much, but after a month it turned out that it practically can't do anything...
Cool story. Just won an ipad 3. Set it up and was playing with it. I think the screen sucks and the OS is frigging boring. Sold it on ebay.
I'm more disappointed the Galaxy Nexus got the ban hammer in the US. I refuse to ever use an Apple product.
Same thing here. I bought an iPhone 4S 3 months after I bought my Galaxy S2. Sold the 4S within a week.
There's something about android that once you go android you can't really go back. Well at least for me.
Sent from my GT-I9100 using xda app-developers app
programatix said:
Well, this is usually what you get with a true multitasking OS. The problem you are having is mainly on usage time (from your description). As Uncle Ben said it, "with great power comes great responsibility". Its Android design problem and not totally Samsung fault in this issue, though there are things that I would like Samsung to fix. For FCs with applications, a factory reset or wiping the application data normally would solve the problem. Again, this is the OS issue. Sigh...
Click to expand...
Click to collapse
This is a *****ing thread, keep your facts out of it !
NotablyNice said:
Cool story. Just won an ipad 3. Set it up and was playing with it. I think the screen sucks and the OS is frigging boring. Sold it on ebay.
I'm more disappointed the Galaxy Nexus got the ban hammer in the US. I refuse to ever use an Apple product.
Click to expand...
Click to collapse
While I would agree that the OS is so friggin boring, I CANNOT agree that the screen sucks. I have never seen anyone say that the new iPad's screen sucks, except for you. Just saying,
I will never choose Samsung again.
They are lazy and they are cheap. I had a problem with my logical board and they didn't replace my phone. Now they replaced my logical board and it has deep sleep issues.
Now i have to send my phone for the FOURTH time so i can get anywhere.
They got my money once, yes. Never again....
Their loss....
I would agree an iPhone or iPad is boring but the ease of use is something you can't argue about. It's simple, boring, and friggin' expensive. That's why it's for retards. Sorry apple fanboys but it's the truth
Android 4.9 Marshmallow said:
I will never choose Samsung again.
They are lazy and they are cheap. I had a problem with my logical board and they didn't replace my phone. Now they replaced my logical board and it has deep sleep issues.
Now i have to send my phone for the FOURTH time so i can get anywhere.
They got my money once, yes. Never again....
Their loss....
Click to expand...
Click to collapse
That's unfortunate. I have voiced this before and concur with the OP, that no one should HAVE to root or download custom ROMs for a great experience with any Android device, be it from Samsung or any other company.
It's a show of mediocrity by Android and Android phone manufacturers when they place products in the market which truly do not perform without a bunch of optimizations. If this continues, Android will never overtake iOS and any Android device will always be behind an iPhone and an iPad.
Criskelo ICS LQ3 v8, LPT Modem, Speedmod k3-3 kernel, AT&T
I'll never buy a. Samsung again either. I'll get a google or HTC phone.
Samsung feels cheap hardware-wise and more importantly delayed ICS far too long.
Almost in the same boat here.
Android 4.9 Marshmallow said:
I will never choose Samsung again.
They are lazy and they are cheap. I had a problem with my logical board and they didn't replace my phone. Now they replaced my logical board and it has deep sleep issues.
Now i have to send my phone for the FOURTH time so i can get anywhere.
They got my money once, yes. Never again....
Their loss....
Click to expand...
Click to collapse
Although i didn't have any motherboard issue, i had the deep sleep issue ever since i upgraded to ICS and i didn't even notice it until recently.
Thanks to XDA members i was able to solve it by turning off the last 4 options in sound settings and unlocking the phone before i unplug it from the wall charger.
The lag in touchwiz launcher for a 700 euro device was not tolerable for me, so i replaced it with ADW EX launcher. You would expect that they would enable gpu acceleration in their launcher with ICS, but anyway.
The worst thing is that mmc_erase bug. I am actually scared to install CM9 because i have one of those 0x19 faulty chips according to the gotbrick app.
No updates to ICS for Greece even though 2 months have passed since DBT users had it, amoled black clipping issues with videos, black spots when you view black images at night (which is no issue according to them) <--- really?
The only option left for me is to get the next nexus device when that comes out, unless it is made by Samsung again (read: volume bug).
The emmc bug in SGN is shame on SAMSUNG, really i'm extremely disappointed. SHAM ON YOU SAMSUNG!!!!!!!!!!!!!!!!!!!!
CorruptedSanity said:
I'll never buy a. Samsung again either. I'll get a google or HTC phone.
Samsung feels cheap hardware-wise and more importantly delayed ICS far too long.
Click to expand...
Click to collapse
Ah, once you're using Google or HTC phone, you'd say the same thing over in their respective threads. Trust me on this.
incisivekeith said:
That's unfortunate. I have voiced this before and concur with the OP, that no one shouldn't HAVE to root or download custom ROMs for a great experience with any Android device, be it from Samsung or any other company.
It's a show of mediocrity by Android and Android phone manufacturers when they place products in the market which truly do not perform without a bunch of optimizations. If this continues, Android will never overtake iOS and any Android device will always be behind an iPhone and an iPad.
Criskelo ICS LQ3 v8, LPT Modem, Speedmod k3-3 kernel, AT&T
Click to expand...
Click to collapse
I've been using ICS stock non-root with great experience, but of course I wanted to use Titanium backup and CIFS, so I root. Is that such option in other OSes? Btw I think all those optimizations are actually placebo effects.
MohElShafei said:
The emmc bug in SGN is shame on SAMSUNG, really i'm extremely disappointed. SHAM ON YOU SAMSUNG!!!!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Oh that is calculative risk for Samsung not to rush out the firmware update. Who in the world would a normal user wipe their phone daily, weekly or monthly. A normal user would almost never factory reset the phone. Also, if it did indeed brick the phone, just bring it to your nearest Samsung service centre to get a free mainboard replacement. No warranty? Complain to the consumer association and get a refund.
Sent from my GT-N7000 using Tapatalk 2
NotablyNice said:
Cool story. Just won an ipad 3. Set it up and was playing with it. I think the screen sucks and the OS is frigging boring. Sold it on ebay.
Click to expand...
Click to collapse
In what way exactly the ipad screen sucks??
Sent from my GT-N7000 using xda premium
tfragkos said:
In what way exactly the ipad screen sucks??
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
It just sucks compared to my Notes screen. Lot of blotchy colors and no way to change the DPI to something other than what's for people with sight problems. For how much praise it gets, I laughed my ass off.
The ONE thing I did like about the ipad was the minimal battery drain in deep sleep.... Or maybe it's because it's a 11000mAh battery.
Oh the other thing was how much $$ I got for selling it.
If you do not like them and disappointed please just go get something better than that. I do know there is issue with but I like my note and I will go find better way to use this best one rather than complain and crying.
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
Ugly!! Note 5 is my first ever Samsung phone. Probably the last too. Gonna stick with Nexus or OnePlus line on a long run like my previous devices.
Sent from my SM-N9208 using Tapatalk
suvomania said:
Ugly!! Note 5 is my first ever Samsung phone. Probably the last too. Gonna stick with Nexus or OnePlus line on a long run like my previous devices.
Sent from my SM-N9208 using Tapatalk
Click to expand...
Click to collapse
6p with Nexus protect seems like the best package you can get at the moment.
Hey
So heres a solution to save the phone.
Actually 2
ITs stupid but it works.
Get rubbing alcohol on a ear bud and just work it in the volume button.
Let it dry and try the button.
Its gonna work fine for 2 to 3 days then its back to the same.
The permanent solution is harder to come by.
You need extra thin clock oil . It special kind of oil that semi evaporates but fixes this issue.
I can try find whats left of mine and maybe send you a pic or something if the alcohol works for you too.
keep me posted.
siriom said:
Hey
So heres a solution to save the phone.
Actually 2
ITs stupid but it works.
Get rubbing alcohol on a ear bud and just work it in the volume button.
Let it dry and try the button.
Its gonna work fine for 2 to 3 days then its back to the same.
The permanent solution is harder to come by.
You need extra thin clock oil . It special kind of oil that semi evaporates but fixes this issue.
I can try find whats left of mine and maybe send you a pic or something if the alcohol works for you too.
keep me posted.
Click to expand...
Click to collapse
Okay thank you for the suggestion. What do you mean by ear bud though?
seh6183 said:
Okay thank you for the suggestion. What do you mean by ear bud though?
Click to expand...
Click to collapse
He meant the qtips, I remember my note 4 had the same issue in home button, an alcohol swab fixed it
That sucks. I've had a couple of rooted phones that Samsung replaced for hardware issues without a problem. I had a couple reps say that it's a voided warranty but I told them they have to prove that my mechanical hardware issue was software related.
I wouldn't go as far as calling it a turn right out of the box. For the vast majority of people, it does and performs just fine. Then you have a small percent of the users who do route and tweak their devices because we want more out of it.
What are you going to compare it to,?
Sent from my SM-N920T using Tapatalk
Ather said:
He meant the qtips, I remember my note 4 had the same issue in home button, an alcohol swab fixed it
Click to expand...
Click to collapse
Ah okay thank you very much. Let me try it on his phone and report back!
blackhemi4x4 said:
That sucks. I've had a couple of rooted phones that Samsung replaced for hardware issues without a problem. I had a couple reps say that it's a voided warranty but I told them they have to prove that my mechanical hardware issue was software related.
I wouldn't go as far as calling it a turn right out of the box. For the vast majority of people, it does and performs just fine. Then you have a small percent of the users who do route and tweak their devices because we want more out of it.
What are you going to compare it to,?
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I just saw this post. So can you please tell me the story about how you got them to honor warranty claims while rooted? Maybe if I had called back a few times I could have got it done. I've honestly never had to even use a warranty on a phone in the past, they have all been really great.
so let me understand, u rooted knowing it will void your warranty, then u get pissed that they wont fix it free of charge because the warranty is voided? lol thats kinda funny. don't get me wrong i would try and get it fixed through warranty myself even after i rooted but u can't be pissed about them not fixing it if u knowingly voided it. with that out of my system,
who does your friend use? is it tmobile as well? if it is sprint its an easy fix. if not have u looked into other 3rd party coverage?
sand1303 said:
so let me understand, u rooted knowing it will void your warranty, then u get pissed that they wont fix it free of charge because the warranty is voided? lol thats kinda funny. don't get me wrong i would try and get it fixed through warranty myself even after i rooted but u can't be pissed about them not fixing it if u knowingly voided it. with that out of my system,
who does your friend use? is it tmobile as well? if it is sprint its an easy fix. if not have u looked into other 3rd party coverage?
Click to expand...
Click to collapse
I'm not answering any of your questions until you re-read what I wrote and actually comprehend what I said because it appears that you didn't understand a word of it.
seh6183 said:
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
Click to expand...
Click to collapse
i think i got your point the first time lol. i have rooted many phones and voided many warranties but you whole point was you are considering leaving samsung because they won't warranty a phone u knowingly broke the warranty for. is that not your point?
sand1303 said:
i think i got your point the first time lol. i have rooted many phones and voided many warranties but you whole point was you are considering leaving samsung because they won't warranty a phone u knowingly broke the warranty for. is that not your point?
Click to expand...
Click to collapse
We're you the person I spoke with when I called Samsung? It sure seems like it.
My point was. The volume button has nothing to do with me rooting the phone. Get it?
i am fully aware of the volume button having nothing to do with software on your phone. i do not disagree with that one bit. i totally agree one has nothing to do with the other. i was merely pointing out that u knowingly voided the warranty and am now mad u can't use the warranty. i don't think rooting should void any kind of hardware warranty whatsoever but simple fact is it does. sometimes we can get around it sometimes we can't. i don't blame u for trying i would have done the same. i think you maybe should change the title to something like
~damn it was worth a shot
~i am pissed at samsung but more pissed at myself
~i couldn't get over on samsung this time
~i broke the rules........and the rules won
so does he use t mobile as well? did yall look into something like square trade? a third party warranty
i use sprint and have gotten many replacements after rooting. in fact my note 5 is probably the first phone i actually have not ever rooted in years
---------- Post added at 03:05 AM ---------- Previous post was at 02:52 AM ----------
im just busting balls man don't get mad. i didn't notice you had been around here so long till i took a look at your post count lol.
What a silly post. I have had 8 different Sammy devices without issues and when I did, I got the repaired rooted without issues here in Canada. I've rooted every device and enjoyed all Samsung has had to offer especially when I break my screens and they fixed for free, rooted.
Sent from my Blackberry Torch
seh6183 said:
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
Click to expand...
Click to collapse
I really understand your frustation BUT: why it is samsung's fault for violating guaranty terms? Two years ago everybody was complaining about PLASTIC. As a end user you could replace almost everything on your phone. Removable battery for long term usage, camera module, mainboard, sim tray, everything. No, WE all asked for metal and glass. Now we have metal and glass and fixed battery and almost impossible repairs. But our phones look nice.
BTW: Sony - locked bootloader, no root. No custom rom without unlocking bootloader officialy trough Sony servers. So zero guaranty
HTC, LG - the same. Try to find software for your region.
There is no ideal device to play with custom roms and not void your warranty!
BTW. 1. You should try to install official rom including bootloader etc and try again at Samsung.
2. You could buy a dummy note 5 -the presentation model and go to a repair shop to excenge your volume rocker. Except for mainboard, everything inside is the same as full functional note. You could sell some parts like camera module, case with full display, S- Pen etc and get your money back, even more.
I'm not going to sit here and argue with you people about the purpose of my post. If you don't get it im sorry. I'm moving on now. Thanks for those that were helpful. Good luck to those that are clearly lacking reading comprehension lol
seh6183 said:
Let me start by saying that I think the Note 5 is the best device you can possibly buy to date. That's including all of the different mobile OS's that are out there. Beautiful quality hardware and software that works very well (utilizing the wacom digitizer and multi window features).
Now this post is just a warning to all of you who are considering the Note 5. You should take what I am about to say into consideration before you make a purchase. Me and a close friend both purchased Note 5's around the same time. He doesn't know much about phones, but I am constantly tweaking mine. I pretty quickly installed a custom rom and kernel to see if it truly made a difference in performance, subsequently throwing away my warranty forever. I showed my friend the HUGE difference between my phone and his and he agreed that he needed a custom rom and software as well.
For whatever reason these phones are turds out of the box. You wouldn't notice it most likely unless you had something to compare it to, but it's bad. You have all the horsepower in the world in that phone and they can't even get it to function fluidly and keep apps stored in ram for any length of time. Custom everything fixes all of this.
Now to the annoying part. My friend suddenly started having a problem with his volume down button. I, knowing that the warranties were gone, still reached out to Samsung. I hoped that explaining that rooting the phone couldn't possibly have anything to do with the volume button malfunctioning, would get through to them. Instead I was met with a low IQ human being that just kept repeating themselves over and over. I got to a supervisor and they simply read the rules from some handbook to me six thousand times until I couldn't bare it any longer. Not surprising it was a dead end.
So I had to consider other options. I thought about sending the phone to a repair center and just paying to have it fixed. I then remembered the one time I sent out an HTC One X for repair (new screen) and 2 months later the edge of the glass started to come up and they would do nothing to help me. Also in order to repair anything on the Note 5 you have to unseat the insane factory glue just to get into the phone. I'm not sure that the phone would be as sturdy by heating the glue to separate the phone to fix it. Didn't sound like a great option, but at least it was an option.
I then considered Samsung Protection plus. This would allow him to file a claim and get the phone repaired, albeit with an $80 deductible. Also the plan costs $120 just to get started. So that's 200 more dollars on top of a $750 phone. $900 bucks. However it was an option. But what if he had another small issue? Another 80. And again, another 80. It was all just overwhelming and he decided to move on and get another phone. I am following him as well because I'm afraid of this happening to me. I have a T-Mobile Note 5 which I went through ABSOLUTE HELL getting unlocked for AT&T and didn't want to go through that again if I ever needed a replacement.
None of this may ever happen to any of you. You all may go on without ever having a defect of any sort (or never root your phone to begin with) and never even need your warranty. I just wanted to show that this scenario exists and you should take it into consideration when choosing the phone that's best for you.
Thanks for reading.
Click to expand...
Click to collapse
I feel for you. Though I haven't had any broken phones I rooted from the past, I also think that "obvious" hardware issues should be exempted from voiding the warranty after rooting. But manufacturers don't want us rooting our phones so we can use their own software that they built for us which took them years to develop (although we all know that pure android really performs way better), and also for us to use the bloatware they include (which probably paid Samsung big money to have their software pre-installed in Samsung phones).
So completely voiding the phone's warranty upon root is their way to combat all those, even if Samsung is completely aware that "most" hardware issues are unrelated to rooting (although rooting can also damage hardware components like burning a circuit if the custom software is programmed to run the cpu at high clock, etc). So there's still a small chance, very unlikely, but small chance that a custom ROM can also damage a volume control, circuit-wise, or maybe the custom rom's programming might have a bug on the volume control (again very unlikely, but still a possibility). Unless if the cause of the volume problem is something obvious like the button itself is loose or falling off.
My suggestion is, if you have a nandroid backup of the original ROM before you installed the custom one, you can put it back first (the phone will still be rooted) then visit another Samsung store and just focus on telling the staff about the volume button. If in case they do a test on the volume, at least they would see a factory installed rom running. Just cross your fingers that they wont further check if it's rooted under the hood.
seh6183 said:
I just saw this post. So can you please tell me the story about how you got them to honor warranty claims while rooted? Maybe if I had called back a few times I could have got it done. I've honestly never had to even use a warranty on a phone in the past, they have all been really great.
Click to expand...
Click to collapse
Nothing special. Once was a usb port issue. They asked of it was rooted and I simply said it doesn't matter, it was a hardware issue. I had to escalate and told them the same thing. I said I'm happy to pay if they can prove that a rooted device caused the malfunction. They keep to the script for the most part but I got my phone back, repaired, and no charge.
I threw in a few legal references to automotive warranties and modding and would hate to drag them down that road.
Sent from my SM-N920T using Tapatalk
This is an old post but I'm going to put my two cents in and I know in going to get flamed, which is amusing to say. But it's clear. By every phone manufacture, you root the phone. You take the phone as is. It's lost the warranty. Now that if you find that something is wrong with the device hardware wise. You Made the choice to void it when you did the rooting process. The moment Knox became 0x1, yes it's hardware based. But that's besides the point. They tell you over and over again that doing so it voids your warranty and you do it anyway, you made the phone completely yours. And now it's yours 100%. I agree with Samsung on this.