Database Users

Unroot re flash to allow update to 2.3

Hi, and thanks in advance for anyone who can help.
I have a desire hd phone, witch I love anyways I had it rooted a few months ago by a local phone shop, but I didn’t really see the benefit from it, in fact it caused problems so I performed a full factory reset within a few days, and thought that was the end of it.
Anyways my phone received the option to update to the 2.3 gingerbread on Monday, it downloads fine, and then when the install starts it freezes at about 20% of the way thorough.
I have contacted HTC several times about it, they say the phone will not update if it’s been rooted and I have to send it back to them to have it re-flashed, one person said it would cost £30, another said £200 so I would rather not send it to them. the last guy I spoke to was very helpful, he said it was possible for me to reflash the phone to its original ''shipped'' state, and if I joined a help forum I could possibly get some help, but he was unable to advise me on this., so here I am!!!
I received the phone new in January and it has had no updates until the one on Moday, and it was rooted using visionary a few months ago, I have performed several factory restores since then.
Current software is:
android version 2.2
baseband version 12.28b.60.140eU_26.03.02.26_m
build number 1.37.771.3 CL290190
software number 1.37.771.3
im in the uk, and on the 3 network
Many thanks,
Jamie

Jamie.Desire.HD said:
Hi, and thanks in advance for anyone who can help.
I have a desire hd phone, witch I love anyways I had it rooted a few months ago by a local phone shop, but I didn’t really see the benefit from it, in fact it caused problems so I performed a full factory reset within a few days, and thought that was the end of it.
Anyways my phone received the option to update to the 2.3 gingerbread on Monday, it downloads fine, and then when the install starts it freezes at about 20% of the way thorough.
I have contacted HTC several times about it, they say the phone will not update if it’s been rooted and I have to send it back to them to have it re-flashed, one person said it would cost £30, another said £200 so I would rather not send it to them. the last guy I spoke to was very helpful, he said it was possible for me to reflash the phone to its original ''shipped'' state, and if I joined a help forum I could possibly get some help, but he was unable to advise me on this., so here I am!!!
I received the phone new in January and it has had no updates until the one on Moday, and it was rooted using visionary a few months ago, I have performed several factory restores since then.
Current software is:
android version 2.2
baseband version 12.28b.60.140eU_26.03.02.26_m
build number 1.37.771.3 CL290190
software number 1.37.771.3
im in the uk, and on the 3 network
Many thanks,
Jamie
Click to expand...
Click to collapse
Check your other thread my friend. I have answered your query in there.

Posting 2 threads to have one question answered... Can't you muster the patience to actually wait for an answer? Also, maybe use the search button, it helps. Really.
Come on. Just show a little initiative. You rooted the device, then it shouldn't be a problem to unroot.
Closed.

Thank you

As a new kindle user ( we bought our son an hdx for Christmas ) we were disappointed to find the locked App Store and no access to google play - which we had just assumed the kindle would have.
Following a lot of advice on here I have finally managed to get the kindle software down graded from 4.5.2 ( ironicAlly it upgraded on Christmas day morning !) to 13.3.2.8
Subsequently I have managed to root the device and install the Google play store which is finally working well.
So thank you to all of the contributors to this forum for your guides and advice I finally have the kindle we were expecting and I have to say it really is pretty good now.
One thing I was told when I downgraded was that I would be unable to upgrade in the future - can anyone confirm if there is a way to upgrade to later software from a device that has been downgraded ? I assumed they said it because ota wouldn't work anymore ... It may be nice to upgrade if 4.5.2 gets rooted in the future
Thanks again for everyone's help.

You can still Update your HDX by manuelly downloading the Updates from the Amazon.com Website.

Great - I thought there would be a way .
Thanks for the info.

Hi, could you please link to the explanation on how to do so.. Or explain it please.. Funny thing as i ran into this forum with the exact same issue, Christmas kindle with no google play access.. Thank you in advance

[Apollo] Extract rollback/downgrade image

Our dear user ONYXis ( ONYXis ) found the downgrade image for the thor.
However at the moment there is no such image for apollo devices. Therefore, peolpe how did the downgrade can write a pm to ONYXis and he could try to help by getting an image (cf. http://forum.xda-developers.com/showpost.php?p=59282451&postcount=20)

Come on people, more than 200 views and no one willing to help to Apollo (HDX 8.9 ") users with catching downgrade FW from FW 14.4.5.2 or 14.4.5.3 to 14.3.2.8?
If you are Kindle HDX 8.9" owner and you have contacted successfully Amazon about downgrade from 4.5.2 or 4.5.3 to 3.2.8 and you want help community, please contact via PM our dear user ONYXis, which will guide you with the necessary steps...
Thanks in advance.

jeryll said:
Come on people, more than 200 views and no one willing to help to Apollo (HDX 8.9 ") users with catching downgrade FW from FW 14.4.5.2 or 14.4.5.3 to 14.3.2.8?
If you are Kindle HDX 8.9" owner and you have contacted successfully Amazon about downgrade from 4.5.2 or 4.5.3 to 3.2.8 and you want help community, please contact via PM our dear user ONYXis, which will guide you with the necessary steps...
Thanks in advance.
Click to expand...
Click to collapse
I dont think they are downgrading 8.9 hdx. i was told by 4 techs from amazon it was not possible(which is complete horse****) and they would send me a replacement. I have heard the same from others of them doing this as well. Crazy they would rather send out new device instead of hitting a few keys.

I would help, but I do not have 4.5.3, I am on 3.2.6...

onemeila said:
I dont think they are downgrading 8.9 hdx. i was told by 4 techs from amazon it was not possible(which is complete horse****) and they would send me a replacement. I have heard the same from others of them doing this as well. Crazy they would rather send out new device instead of hitting a few keys.
Click to expand...
Click to collapse
Unfortunately this seems to be true, I searched yesterday threads here with rollback topics and found only Thor HDX 7" are successfuly rolled back. That would also explain problems ggow have when his Apollo HDX 8.9" device stopped working and he received new with 4.5.2 FW and Amazon was not willing rollback his new Apollo no matter what, they rather send him new device with older FW.
So it seems only way how to gain this rollback FW for Apollo device is that people with Apollo devices need to ask Amazon again and again with rollback requests, so they will be pushed to make one instead to sending them new devices...

jeryll said:
Unfortunately this seems to be true, I searched yesterday threads here with rollback topics and found only Thor HDX 7" are successfuly rolled back. That would also explain problems ggow have when his Apollo HDX 8.9" device stopped working and he received new with 4.5.2 FW and Amazon was not willing rollback his new Apollo no matter what, they rather send him new device with older FW.
So it seems only way how to gain this rollback FW for Apollo device is that people with Apollo devices need to ask Amazon again and again with rollback requests, so they will be pushed to make one instead to sending them new devices...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=58145508&postcount=8
@undulus, pls, pm me.

Thanks @ONYXis, I cant believe I missed that one! I even responded to @undulus several times in that thread :angel:
OK folks - dear HDX 8.9" owners, I believe a bunch of you are still on 14.4.5.3 and definitely want to root your device, so you can install gapps and use Google play, etc. Please contact Amazon support if you want to be downgraded (and help us catch this firmware (suppossed to be 14.3.2.8 (which is rootable via towelroot)))
1. here is how to contact Amazon support via chat
2. here are several examples how this chat looks like #1, #2, and also it is a good source of information about what to say, and what not to
3. dont mention you want to root your device, dont point them here on xda
4. Try again (may be 4-5 or more times, all depend on person who is chatting with you, some are skilled more than the others...) if they say they cant or wont downgrade you, if you are persistent enough - they eventually will do it
5. After successful downgrade, please contact @ONYXis via PM, and he will guide you how to proceed next
6. Thank you very much again for your help.

I picked up an Apollo today for $150 but it was already upgraded to 4.5.3 -- After an hour on chat with amazon, they have agreed to roll it back to a version 3.x
They said they submitted the rollback request and will send further instructions.
Let me know if I can help!

_nate16 said:
I picked up an Apollo today for $150 but it was already upgraded to 4.5.3 -- After an hour on chat with amazon, they have agreed to roll it back to a version 3.x
They said they submitted the rollback request and will send further instructions.
Let me know if I can help!
Click to expand...
Click to collapse
Yes! Perfect! Thank you very much, please wait, until your device is successfuly downgraded to version 14.3.2.x (x could be 7 or 8) and then contact @ONYXis via personal message (click on his name and then click "Send Message"), he will guide you through process of catching this downgrade firmware, so we can make this available for entire community. Or just post here, that your Apollo is downgraded and I will contact him and he will definitelly send you personal mesage about what to do next.
Thank you again. :highfive: :good:

anxiously awaiting..... i just picked up a used apollo about an hour ago, and the naive part of me connected to wifi to helplessly witness 4.5.3 force itself upon me. could i still go through amazon for a downgrade if i got it used?

papajetta said:
anxiously awaiting..... i just picked up a used apollo about an hour ago, and the naive part of me connected to wifi to helplessly witness 4.5.3 force itself upon me. could i still go through amazon for a downgrade if i got it used?
Click to expand...
Click to collapse
Why not? If you have it registered, I see no problem with request for downgrade... Just read this and go for it! :good:

I'm still waiting for my downgrade. They told me it would be done within 24hrs at 11:30pm on Friday night. Now it's sunday morning and still no downgrade or word from amazon. Let's hope they actually do it.
-Nate

_nate16 said:
I'm still waiting for my downgrade. They told me it would be done within 24hrs at 11:30pm on Friday night. Now it's sunday morning and still no downgrade or word from amazon. Let's hope they actually do it.
-Nate
Click to expand...
Click to collapse
Please give them another 24-48 hours (people here reffered that downgrade may be initiated between instantly to 5-7 days, so its up to you, if you will wait, or you may want to speed up the process a little, just chat with them again, and say that they need to speed things up...

****... just got this email from amazon...
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
Greetings from Amazon.
This is regarding your request to roll back your device to a previous software version.
I've sent a request to the technical team regarding the rollback of the software version of your device.
They've informed that we do not have an option to roll back the software version on your device model.
I apologize for any inconvenience caused. I have forwarded a feedback regarding this to the technical team. They will work on it and implement this feature soon.
We look forward to seeing you again soon.
Best regards,
(name removed)
Thank you.
Amazon.com
Any thoughts?

i just struck out also a few minutes ago.

_nate16 said:
****... just got this email from amazon...
Click to expand...
Click to collapse
Please! Try again (may be 4-5 or more times, all depend on person who is chatting with you, some are skilled more than the others...) if they say they cant or wont downgrade you, if you are persistent enough - they eventually will do it ...
Thank very much for patience, this process of downgrading is sometimes very frustrating for end user, that's why we looking to catch this firmware also for Apollo users, so they can freely downgrade their devices - when they want and on their free will and without Amazon support interference...
It's understandable if you run out of patience and eventually give up on this for whatever reason... Just tell us here about your decision...
The more people will contact Amazon about downgrade - the more chance is somebody will be eventually downgraded, and with help from our devs we can end this ridiculous ritual of remotely downgrading...
Thanks

I reopened my rollback ticket with amazon, let's see what they say.

I have tried 3 different times and even dealt with supervisors but no luck. This is so frustrating! I still have 3 weeks to decide what to do.

we got it
http://forum.xda-developers.com/showpost.php?p=59220996&postcount=1
all thanks to ajac

ONYXis said:
we got it
http://forum.xda-developers.com/showpost.php?p=59220996&postcount=1
all thanks to ajac
Click to expand...
Click to collapse
Perfect! Will mirror it when I get home from work! Thanks to all who help in this!

Honor USA: EMUI 5.0 is officially rolling out starting on Feb 11th

Just for the purpose of tracking the rolling out process in the north America region, let's try collecting some date information when you receive the rollout. The process of this upgrade could become a helpful guideline for future upgrade events in the region! Models L04 and L14 might be involved. Let's also comment on your state, wireless service provider, if you are in the beta group and when you got the phone to see if anything is correlated. Please take a minute to fill out the form:https://docs.google.com/spreadsheets/d/1XULbGwxpO0s_RH9EzbvWjLP48MNCz7vkolbT0TiMf7s/edit?usp=sharing
Thank you!
Now, on the official Honor_USA social account, https://twitter.com/Honor_USA, N is coming on Feb 11th. Period.
Update: from Rox_honor, it's officially released on Feb 10th in the US. Some people have had this update already.
To force the update, you can check the method posted on Page 2, #16: https://forum.xda-developers.com/showpost.php?p=70992090&postcount=16.

Reserve for updating statistics, if possible. Again, the Google Spreadsheet to fill out is https://docs.google.com/spreadsheets/d/1XULbGwxpO0s_RH9EzbvWjLP48MNCz7vkolbT0TiMf7s/edit?usp=sharing
Feel free to add more columns if you think they are helpful.

So far it seems that only T-Mobile users are getting the update. Just tried to update my Mom's phone, we are on Cricket (AT&T) and there was no update for her. Tried putting it on airplane and restarting but still nothing. I'll probably try again tomorrow.

chris23445 said:
So far it seems that only T-Mobile users are getting the update. Just tried to update my Mom's phone, we are on Cricket (AT&T) and there was no update for her. Tried putting it on airplane and restarting but still nothing. I'll probably try again tomorrow.
Click to expand...
Click to collapse
There is one entry reporting received the update while on Straight Talk. We need to have more data in order to figure out the rollout sequence. GOOD LUCK!

i purchased the Unlocked Honor 8 from US (amazon). But I'm an indian user and I'm using it with an indian carrier . will i get the update as the other north american devices or do i have to wait longer

Did not get the update (FRD - L04)
But I forgot whether or not the L04 is international or US (i live in the US though)

yeah i havent gotten it either still says no updates available

I haven't received the update either on L04. I read on the other thread that it rolls out in small batches.
Edit: Here's the post: https://forum.xda-developers.com/showpost.php?p=70964112&postcount=392

Nothing on L04 AT&T yet. Purchased from NewEgg and first activated in December.

Got it 3 weeks ago. L04 from b&h.

Bought it unlocked at Frys a week ago and received the update yesterday. I just want to caution all rooted and unlocked users! I received the update yesterday and upgraded it like a fool. I cant get into twrp recovery and the stock recovery seems to be broken. I even installed a newer twrp thru fastboot but im still not able to go into recovery. Im looking through all the forums but no one seems to have this problems yet. Im still waiting on some help if anyone has a solution. So please be aware before updating. Hopefully Im the only one with this problem.

yomomsbigpimp said:
Bought it unlocked at Frys a week ago and received the update yesterday. I just want to caution all rooted and unlocked users! I received the update yesterday and upgraded it like a fool. I cant get into twrp recovery and the stock recovery seems to be broken. I even installed a newer twrp thru fastboot but im still not able to go into recovery. Im looking through all the forums but no one seems to have this problems yet. Im still waiting on some help if anyone has a solution. So please be aware before updating. Hopefully Im the only one with this problem.
Click to expand...
Click to collapse
Ahh, I was an idiot and had the same thing.
What happened is that I was rooted, and installed via Charles app, and it bugged out.
The reason for that is that TWRP can't install the stock ROM.
You need to get into fastboot, and reflash the stock recovery, and use it to dload the emui 4.1 file. Make sure you get the full package version.
After that it will be all wiped. You might run into a few errors but let the recovery do its thing.
You'll eventually be able to boot into the OS and then run the update normally.
I want to root my honor 8 on nougat, but I'm waiting for a patch from Huawei first because of all the bugs, just because of this.
Also I don't think rooting the honour 8 on nougat works that we'll yet, hopefully someone comes up with a method that doesn't suck so hard.
Hopefully they'll do it quickly.

Do you mind pointing me to the right direction to find those files? stock recovery and the 4.1.
Ive seen the rollback files... is that what you're talking about?

yomomsbigpimp said:
Do you mind pointing me to the right direction to find those files? stock recovery and the 4.1.
Ive seen the rollback files... is that what you're talking about?
Click to expand...
Click to collapse
I used the firmware finder tool for it. You can get it for Windows. It's somewhere around the forum, but you can probably Google it.
Once you get the full package you can extract the recovery.img from it.

Unlocked FRD-L04 bought from Amazon. Living in Argentina. Got update yesterday. Really happy with it.

Folks, if you are impatient, you can use the Firmware Finder to send the Firmware B360 (I am using the Jan 3 one) to your Updater for a full package update. More information can be found at https://forum.xda-developers.com/honor-8/how-to/news-huawei-firmware-finder-team-mt-t3550882
A few notes here from my personal experience:
1. Once you set up the proxy from the Finder's proxy app which should be downloaded after you enabled the "send firmware to updater" (check notification afterward), you then click on the latest firmware # and "send firmware to updater".
2. On the Setting/Updater, click the menu and use "Download full update package", which should direct you to a 2.27Gb package (not the 1.28Gb package, or you will not be able to login!) and click on the "Quick update" button. You may need to wait for a while to see this option. Up to now, you may not be able to download anything yet.
3. Go back to the wifi setting and turn on proxy setting to "None" again and reconnect with the wifi network. Now you should pause the Updater and then resume it. You should now be able to download the full package and install it.
4. After all the update process, it could be helpful to charge your phone without the screen turning on. This is told to be useful to optimize the battery performance immediately after the update. The phone might be slow in a couple of hours as optimizations are going on in the background. But everything will become normal afterward
Good luck!

bought L04 from newegg using it in Pakistan no update for me as of yet

This is all bulls*it. Same update we got in january, and by the way, it's buggy.

L04 here, bought from Amazon about a month ago. Running on T-Mobile US. Still no update yet.

Is there any way to change the white notification background? I prefer the old color scheme, Mich easier on the eyes at night.
Sent from my BTV-W09 using Tapatalk
Edit: Received update on US single SIM L04 on Straight Talk, ATT towers.

Firestick 5x 2nd Gen won't update

I have a firestick 2nd Gen software version 5x but it won't update
It checks for updates but won't update. Even spoken to Amazon and theyve said it requires a number of updates but they didn't know what to suggest.
I've factory reset the device a number of times and hasn't helped.
Is there any way to manually update it.
I want it to run v6x or7 if possible so that I can run the latest wolf launcher and launcher manager.
TIA

bartjunited said:
I have a firestick 2nd Gen software version 5x but it won't update
It checks for updates but won't update. Even spoken to Amazon and theyve said it requires a number of updates but they didn't know what to suggest.
I've factory reset the device a number of times and hasn't helped.
Is there any way to manually update it.
I want it to run v6x or7 if possible so that I can run the latest wolf launcher and launcher manager.
TIA
Click to expand...
Click to collapse
You wont get a 2nd generation to update to fireos 6 or 7 via OTA (over the air updates) .
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Unless amazon are willing to send you a replacement it is the only way to successfully bring your OS upto date im afraid .

Bertonumber1 said:
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Click to expand...
Click to collapse
Has anyone done this and can speak to performance?
I have a 1st gen fire tv (not stick) and wondering if it's useful to update and then possibly debloat. Or if this would ultimately be a lot of work for having bad performance in the end.
/edit
Sorry for hijacking this thread, came to the forums looking for something else. Saw the thread, had the thought and just asked. I've tried to read up on rooting and it seems my old firetv (fully upgraded to 5.2.7.4) isn't rootable without soldering so it seems I won't be updating anyway.

ngnglro said:
Has anyone done this and can speak to performance?
I have a 1st gen fire tv (not stick) and wondering if it's useful to update and then possibly debloat. Or if this would ultimately be a lot of work for having bad performance in the end.
/edit
Sorry for hijacking this thread, came to the forums looking for something else. Saw the thread, had the thought and just asked. I've tried to read up on rooting and it seems my old firetv (fully upgraded to 5.2.7.4) isn't rootable without soldering so it seems I won't be updating anyway.
Click to expand...
Click to collapse
Yes i have done this with several sticks and the update works perfectly, i had a stick stuck on version 5.2.6.8 and successfully flashed 5.2.7.2 r1 then 5.2.7.3 . I cannot say the same for montoya 1st geneartion as it would need to be on one of the very lowest firmwares for this to work .

Bertonumber1 said:
You wont get a 2nd generation to update to fireos 6 or 7 via OTA (over the air updates) .
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Unless amazon are willing to send you a replacement it is the only way to successfully bring your OS upto date im afraid .
Click to expand...
Click to collapse
Thanks for that I didnt know that was the case.
They won't send me a replacement I've spoken to them already about it as its out of warranty.
Would you recommend rooting it etc?
Is it worth the headache?
I've rooted phones before but never a firestick

Bertonumber1 said:
Yes i have done this with several sticks and the update works perfectly, i had a stick stuck on version 5.2.6.8 and successfully flashed 5.2.7.2 r1 then 5.2.7.3 . I cannot say the same for montoya 1st geneartion as it would need to be on one of the very lowest firmwares for this to work .
Click to expand...
Click to collapse
Can you share a tutorial please

@bartjunited
Follow this unlock process here :
[UNLOCK][ROOT][TWRP][UNBRICK] Fire TV Stick 2nd gen (tank)
Read this whole guide before starting. This is for the 2nd gen Fire TV Stick (tank) Current relase: amonet-tank-v1.2.2.zip NOTE: Recent reports indicate a change that disables brom DL-mode The change seems to have been introduced with devices...
forum.xda-developers.com
For firestick 2nd generation
Then download and install via twrp a prerooted rom from here :
Fire TV Stick 2 (tank) Prerooted Stock Images [5.2.7.3_r1]
As usual, this WILL void your warranty and I am NOT responsible for anything you do with this. Installing it properly won't brick your Fire TV, but doing stupid things with it might. First, you must be unlocked. You can follow the instructions...
forum.xda-developers.com
The guides on each of these posts will demonstrate in an infomative way how to upgrade youre firnware on 2nd gen "tank"(5.2.7.3 is current version of prerooted ).
If you need any help just ask and someone will be happy to help

bartjunited said:
I have a firestick 2nd Gen software version 5x but it won't update
It checks for updates but won't update. Even spoken to Amazon and theyve said it requires a number of updates but they didn't know what to suggest.
I've factory reset the device a number of times and hasn't helped.
Is there any way to manually update it.
I want it to run v6x or7 if possible so that I can run the latest wolf launcher and launcher manager.
TIA
Click to expand...
Click to collapse
The Amazon website lists this as the current version for Fire Stick 2nd gen:
Fire TV Stick with Alexa Voice Remote: Fire OS 5.2.7.7 (662663620)
Fire TV Device and Accessory Software Updates - Amazon Customer Service
Fire TV devices and paired accessories automatically download software updates when connected to the Internet.
www.amazon.com

Bertonumber1 said:
You wont get a 2nd generation to update to fireos 6 or 7 via OTA (over the air updates) .
You can however update the firmware if you unlock the bootloader install twrp and flash the latest prerooted firmware of your choice .
Unless amazon are willing to send you a replacement it is the only way to successfully bring your OS upto date im afraid .
Click to expand...
Click to collapse
Hi.
I'm kindy having the same problem.Got a Fire TV pendent brand new that I never opened and it want update.How do I install the source code update manually?