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Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!
nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.
JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
Click to expand...
Click to collapse
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
Click to expand...
Click to collapse
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
Click to expand...
Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
Click to expand...
Click to collapse
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
Click to expand...
Click to collapse
That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
Click to expand...
Click to collapse
I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
Click to expand...
Click to collapse
Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app
Model: SM-P605
Model name: GALAXY Note 10.1 2014 Edition LTE
Country: Hong Kong
Version: Android 4.4.2
Changelist: 1600683
Build date: Wed, 21 May 2014 09:47:15 +0000
Product Code: TGY
PDA: P605ZSUCNE3
CSC: P605OZSCNE3
MODEM: P605ZSUCNE1
Terafile
Rapidgator
Mega
I am also a hong kong user, happen to know that update is available
Sent from my SM-G900S using XDA Free mobile app
I have the HK version. Waiting for a custom Rom version. Wouldn't install stock.
Sent from my SM-P605 using Tapatalk
Someone said need to factory reset. But I just cannot find a way to backup game data without root. Anyone can help? Thanks . By the way I just don't know why google need us to root to backup. Just a normal need will be so difficult for andriod.
Sent from my SM-P605 using XDA Free mobile app
from hk too lol
will upgrade until got root for 4.4.2
Sent from my N7105GTS-T via XDA Premium 4 mobile app
hochui said:
Someone said need to factory reset. But I just cannot find a way to backup game data without root. Anyone can help? Thanks . By the way I just don't know why google need us to root to backup. Just a normal need will be so difficult for andriod.
Sent from my SM-P605 using XDA Free mobile app
Click to expand...
Click to collapse
You can try Helium
https://play.google.com/store/apps/details?id=com.koushikdutta.backup
Sent from my SM-N9005 using Tapatalk
caveat emptor
I got my note SM-P605 at a Fortress in Macau. It was having the same strange issue as thecaptain42 in post 19 on this thread (random reboot issue). I've also posted about my issue here; albeit far less eloquently.
After factory-resetting and wiping cache, I used Odin 3.09 to flash P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar.md5
Then, after booting up and signing into my Google account, the tablet proceeded to download and install [my] apps and updates from Google Play.
Suddenly, after a while, with many installations and updates successfully completed -but still in the download and install process, the screen turned black and the tablet has been deader than dead (as in solid brick -no response at all), ever since.
I never rooted or installed any system apps (not already included).
As for me, I'm not sure what to do next... But at least you've been warned.
clock and owner info are gone from lock screen
Hi All,
I have ported this KitKat Hongkong version on my SM-P605 Singapore version. Everything looks perfect, except the lock screen. There's no clock and owner information in lock screen. I've set them in Setting, but still they did not show up.
This is not a big problem actually, but I just wonder, anyone notice this issue before ?
manhattan212 said:
I got my note SM-P605 at a Fortress in Macau. It was having the same strange issue as thecaptain42 in post 19 on this thread (random reboot issue). I've also posted about my issue here; albeit far less eloquently.
After factory-resetting and wiping cache, I used Odin 3.09 to flash P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar.md5
Then, after booting up and signing into my Google account, the tablet proceeded to download and install [my] apps and updates from Google Play.
Suddenly, after a while, with many installations and updates successfully completed -but still in the download and install process, the screen turned black and the tablet has been deader than dead (as in solid brick -no response at all), ever since.
I never rooted or installed any system apps (not already included).
As for me, I'm not sure what to do next... But at least you've been warned.
Click to expand...
Click to collapse
What does it happen when you press the power button for a long time? Does it restart and work properly till screen goes black because of inactivity?
mohammadreza.n said:
What does it happen when you press the power button for a long time? Does it restart and work properly till screen goes black because of inactivity?
Click to expand...
Click to collapse
Well... Up until you posted this message. I had not tried to hold the power button for a prolonged period of time. When I saw this message, I wanted to reply honestly, so I pressed it for a while and it turned on.
When the tablet completed its booting cycle it resumed downloading updates and software from my Google account. But after a few minutes of that, it crashed again. The screen turned bright blue, then the tablet shut down again.
Holding the power button for a while repeats the cycle.
Would you mind telling me why did you ask me what happens if I press the button for a long time?
manhattan212 said:
Well... Up until you posted this message. I had not tried to hold the power button for a prolonged period of time. When I saw this message, I wanted to reply honestly, so I pressed it for a while and it turned on.
When the tablet completed its booting cycle it resumed downloading updates and software from my Google account. But after a few minutes of that, it crashed again. The screen turned bright blue, then the tablet shut down again.
Holding the power button for a while repeats the cycle.
Would you mind telling me why did you ask me what happens if I press the button for a long time?
Click to expand...
Click to collapse
I had the boot loop issue but it fixed after a while by itself and I thought it was a software issue! however, after I installed kitkat (for both NEE and Taiwan versions) no matter what I did I had this issue (like yours):
http://forum.xda-developers.com/showthread.php?t=2772289
And it seems that no one else has this issue.
It still could be because I am using a rom from another region (since I am living in Germany) , but I have started to think that maybe there is a hardware problem.
mohammadreza.n said:
And it seems that no one else has this issue.
It still could be because I am using a rom from another region (since I am living in Germany) , but I have started to think that maybe there is a hardware problem.
Click to expand...
Click to collapse
For what it's worth, it seems we're not alone.
Perhaps we should start our own thread?
In any event, I'd like you to keep me (and perhaps others as well?) posted.
I'm running my tablet immaculately. No root, no custom ROM, no ROM from another region. Not even any system apps. Nothing.
But it still reboots at random intervals for no immediately apparent reason.
I've not yet figured out how to consistently induce the reboot, either.
manhattan212 said:
For what it's worth, it seems we're not alone.
Perhaps we should start our own thread?
In any event, I'd like you to keep me (and perhaps others as well?) posted.
I'm running my tablet immaculately. No root, no custom ROM, no ROM from another region. Not even any system apps. Nothing.
But it still reboots at random intervals for no immediately apparent reason.
I've not yet figured out how to consistently induce the reboot, either.
Click to expand...
Click to collapse
I am completely confused
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
The page you requested is unavailable.
Unfortunately, when you edit your query is a problem.
Perhaps your bookmark out of date, or the link is not working.
The links below take you to additional information.
When I go to Sparhandy.de which I bought the device from they also do not have this device listed!!!!
From where I should claim the warranty?!
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
mohammadreza.n said:
From where I should claim the warranty?!
Click to expand...
Click to collapse
I don't know the procedure for the particular shop where you purchased it, or how long you've had your device. I can't say whether taking it back to the shop for a refund or exchange is an option for you. Perhaps some of the German XDA users can chime on on this.
But, worst case scenario, you should take it to the nearest Samsung shop/center.
mohammadreza.n said:
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
Click to expand...
Click to collapse
To get a returned tablet that's dysfunctional is simply terrible. Never-the-less, so long as you have your proof of purchase, Samsung should honor the warranty. I'm guessing they must be able to speak English.
mohammadreza.n said:
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
Click to expand...
Click to collapse
Since the link you're trying to go to leads to a dead end, you should try to contact them via e-mail, phone or use the chat feature I noticed there.
mohammadreza.n said:
I am completely confused
When I go for support for P605 in samsung.de I end up with a broken page!:
http://www.samsung.com/de/support/model/SM-P6050ZKEDBT
The page you requested is unavailable.
Unfortunately, when you edit your query is a problem.
Perhaps your bookmark out of date, or the link is not working.
The links below take you to additional information.
When I go to Sparhandy.de which I bought the device from they also do not have this device listed!!!!
From where I should claim the warranty?!
As I remember from when I opened the box of my P605 i noticed that the head of pen was half of its unused one! I thought that it may be normal. But from that time I always think that I have got a returned device from customers and not a new one! Anyway since I know a little deutsch it was too difficult for me to return it and ask for a new one here in germany!
Click to expand...
Click to collapse
Hey man, write me a private message so I do not forget it
I can write you the text in german for sparhandy where I can explain your problem.
You should claim the warranty first at sparhandy, normally they order the devices from samsung and then deliver it to you.
benni_1994 said:
Hey man, write me a private message so I do not forget it
I can write you the text in german for sparhandy where I can explain your problem.
You should claim the warranty first at sparhandy, normally they order the devices from samsung and then deliver it to you.
Click to expand...
Click to collapse
Thanks a lot my friend! This is very nice of you. :angel:
One of my Deutsche friends did the call. Actually since we had difficulty to find contact number for Sparhandy we tried to contact Samsung (it was also mentioned in sparhandy website that you can also contact samsung directly). I will send my device to them on the next Tuesday.
Also regarding what I told earlier I am losing my trust to sparhandy and fear that they do something strange with my device. Hopefully Samsung will be honest and will do what they are supposed to do.
mohammadreza.n said:
Thanks a lot my friend! This is very nice of you. :angel:
One of my Deutsche friends did the call. Actually since we had difficulty to find contact number for Sparhandy we tried to contact Samsung (it was also mentioned in sparhandy website that you can also contact samsung directly). I will send my device to them on the next Tuesday.
Also regarding what I told earlier I am losing my trust to sparhandy and fear that they do something strange with my device. Hopefully Samsung will be honest and will do what they are supposed to do.
Click to expand...
Click to collapse
No problem mate, If you have further problems then you can contact me real quick, I hope you get your device replaced or fixed.
Android Beginner trying to have full Accessto SDCard
Hi All, hope I'm posting this is the right forum .Im quite a beginner in Android terms so please be patient with me ...
I have a Galaxy Note 10.1 2014 sm-p605 and use it while travelling , i dont have a computer with me most of the time so i rely on the tablet for most of what i do , yesterday i have updated to android 4.4.2 kitkat , whitout knowing i would loose full access to my 32 Gb SD card...well that made me quite furious as most people...so i decided try rooting it , after backing up all my files i used CF Auto Root (CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip) , well that didnt quite work as i was getting
the boot loopwith the message RECOVERY IS NOT SEANDROID ENFORCING, after much reading i was able to recover the tablet to boot back , no rooting was done but im pretty sure i triggered knox and voided the warranty ....anyway i still want to try getting full access to my SD card, either by rooting it or any other way ,if there is a valid file explorer app without root i am keen to know, or if anyone can show me the way to root this device I will really appreciate.Device Details:
AP605ZSUCNE3
CP: P605ZSUCNE1
csc605OZSUCNE3
KitKat 4.4.2
abracetti said:
Hi All, hope I'm posting this is the right forum .Im quite a beginner in Android terms so please be patient with me ...
I have a Galaxy Note 10.1 2014 sm-p605 and use it while travelling , i dont have a computer with me most of the time so i rely on the tablet for most of what i do , yesterday i have updated to android 4.4.2 kitkat , whitout knowing i would loose full access to my 32 Gb SD card...well that made me quite furious as most people...so i decided try rooting it , after backing up all my files i used CF Auto Root (CF-Auto-Root-lt03lte-lt03ltexx-smp605.zip) , well that didnt quite work as i was getting
the boot loopwith the message RECOVERY IS NOT SEANDROID ENFORCING, after much reading i was able to recover the tablet to boot back , no rooting was done but im pretty sure i triggered knox and voided the warranty ....anyway i still want to try getting full access to my SD card, either by rooting it or any other way ,if there is a valid file explorer app without root i am keen to know, or if anyone can show me the way to root this device I will really appreciate.Device Details:
AP605ZSUCNE3
CP: P605ZSUCNE1
csc605OZSUCNE3
KitKat 4.4.2
Click to expand...
Click to collapse
Install again P605ZSUCNE3 from Odin,
Install a Custom Recovery, at the moment only >>TWRP 2.7.0.1(LTE)<< from here: http://techerrata.com/bigbiff/openrecovery-twrp-2.7.0.1-lt03ltexx.img.tar
Install supersu through recovery to get root (do not check auto reboot, just reboot manually) from here: http://download.chainfire.eu/396/SuperSU/UPDATE-SuperSU-v1.94.zip
Follow this to be able to write to sd card: http://forum.xda-developers.com/showpost.php?p=53114993&postcount=169 or find sdcard fix in play store
alex_72gr said:
Install again P605ZSUCNE3 from Odin,
Install a Custom Recovery, at the moment only >>TWRP 2.7.0.1(LTE)<< from here: http://techerrata.com/bigbiff/openrecovery-twrp-2.7.0.1-lt03ltexx.img.tar
Install supersu through recovery to get root (do not check auto reboot, just reboot manually) from here: http://download.chainfire.eu/396/SuperSU/UPDATE-SuperSU-v1.94.zip
Follow this to be able to write to sd card: http://forum.xda-developers.com/showpost.php?p=53114993&postcount=169 or find sdcard fix in play store
Click to expand...
Click to collapse
What's the matter with Kitkat 4.4.2 and SD cards? I use a 64GB one. Could this be the reason I keep boot-looping?
hello everyone
i am quit sure about 99999% that my gt-i9505 has a spy monitoring software and i want to know the steps to follow to get rid of it.
i think one night when i blacked out ( too much alcohol) , they installed it on my phone , when i woke up i found the phone with the sim blocked ( needed the puk to unlock it again) . and since then ,they are monitoring my line video calls and audio calls because some details of my conversations with my mom are revealed by some unknown folks that live nearby.
yesterday i flashed with odin the new uk lollipop official rom for the black edition but it seems that they can still monitor me .
is there any definitive guide to follow to get rid of any spying software.
i would really appreciate any help:laugh:
Hello,
Since you flashed stock ROM (this basically wipes all the internal data such as operating system, contacts, messages, photos, videos, music, installed apps...everything) if before you had a monitoring software inside now there isn't anymore
najib.touta said:
hello everyone
i am quit sure about 99999% that my gt-i9505 has a spy monitoring software and i want to know the steps to follow to get rid of it.
i think one night when i blacked out ( too much alcohol) , they installed it on my phone , when i woke up i found the phone with the sim blocked ( needed the puk to unlock it again) . and since then ,they are monitoring my line video calls and audio calls because some details of my conversations with my mom are revealed by some unknown folks that live nearby.
yesterday i flashed with odin the new uk lollipop official rom for the black edition but it seems that they can still monitor me .
is there any definitive guide to follow to get rid of any spying software.
i would really appreciate any help:laugh:
Click to expand...
Click to collapse
maybe they are good at hacking and have put the spy monitoring thing on your sim card lol. but i'm sure everything got wiped since you flashed the latest official version.
If after u do update via odin and not full wipe. The software MAY not gone. Say the app is installed as user app. Then it now still active
AntaresOne said:
Hello,
Since you flashed stock ROM (this basically wipes all the internal data such as operating system, contacts, messages, photos, videos, music, installed apps...everything) if before you had a monitoring software inside now there isn't anymore
Click to expand...
Click to collapse
A normal procedure trough Odin never does that. It never wipes anything. Maybe with .pit and repartition (not sure).
Won't antivirus software detect it as a spyware?
najib.touta said:
hello everyone
i am quit sure about 99999% that my gt-i9505 has a spy monitoring software and i want to know the steps to follow to get rid of it.
i think one night when i blacked out ( too much alcohol) , they installed it on my phone , when i woke up i found the phone with the sim blocked ( needed the puk to unlock it again) . and since then ,they are monitoring my line video calls and audio calls because some details of my conversations with my mom are revealed by some unknown folks that live nearby.
yesterday i flashed with odin the new uk lollipop official rom for the black edition but it seems that they can still monitor me .
is there any definitive guide to follow to get rid of any spying software.
i would really appreciate any help:laugh:
Click to expand...
Click to collapse
Lennyz1988 said:
A normal procedure trough Odin never does that. It never wipes anything. Maybe with .pit and repartition (not sure).
Click to expand...
Click to collapse
Hi mate ,
Do a factory reset and as @ Lennyz said adding PIT to the equation will wipe everything....if you have a custom recovery you could format system , format data...and format internal SD then you also could flash a custom or stock rom afterwards....
Also pick better drinking buddies
Lennyz1988 said:
A normal procedure trough Odin never does that. It never wipes anything. Maybe with .pit and repartition (not sure).
Click to expand...
Click to collapse
You're right mate, I forgot I always use Repartition when reflashing (habit! :good: )
In my opinion, he should definitely try to repartition or at least make a wipe data/factory reset from recovery
Inviato dal mio GT-I9505
thank you for your help
you are suggesting that i reflash the stock lollipop 5.0.1 using odin v 3.09 for example ,and check the repartition ? even if i have only mds file? this could brick my s4?
if i want to use a pit file where can i get it? i have the snapdragon version of the gt-i9505(i only flashed it once with lollipop 5.01 of the black edition from uk) the official rom i used is the one availale in sammobile
nota: after flashing the lollipop rom y wiped data and cache . but even so they are tracking me
ok guys here is a very strange thing that i came across
i did flash the pit ,ap ...... lollipop 5.0.1 but when i power on the phone without the sim card , guess what??!!!! i dont get the no sim card icon and i get full network signal on the phone
really really strange , i those bad guys did a hardware manipulation or something like that.
anyone can help?
najib.touta said:
ok guys here is a very strange thing that i came across
i did flash the pit ,ap ...... lollipop 5.0.1 but when i power on the phone without the sim card , guess what??!!!! i dont get the no sim card icon and i get full network signal on the phone
really really strange , i those bad guys did a hardware manipulation or something like that.
anyone can help?
Click to expand...
Click to collapse
what strange is that how did they manipulate your sim tray lol..... i think it's a lollipop bug. but you can call your friends right?
Sent from my GT-I9505 using XDA Free mobile app
xDroidZz said:
what strange is that how did they manipulate your sim tray lol..... i think it's a lollipop bug. but you can call your friends right?
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
yes ,everything is working fine but even if i dont have the sim card , the phone doesnt show the icon of no sim is inserted , i think i wil get the phone to the authorities and see if they can find out if they cloned my sim card or modified the sim card tray or even they put some trojan into the phone , i am sure that when i power on the phone , they know it because i can hear them saying that , i think they cloned my sim or at least did some kind of manipulation
hi, short sad story:
Bought s6 edge+ 64gb ,after reset frp(with box), no imei, after what tried to flash many times with odin with no luck.
long story:
s6 edge plus 64gb G928F from nordic region. phone have been fully working, until my friend forgot pass.
So i bought it,do factory reset, when try many ways to to bypass FRP with no luck(earlier friends email unavaible). bring to my other friend and he disable it with box (dont know yet what type of box). and when no imei, unknow baseband and etc. spend 2 days of reading and trying to flash many roms with no luck.
Maybe someone can help me? or explain something? please help guys. over 5 years reading xda and always solved problems but not this time sadly.
edit: box was z3x, and have been done "Reset FRP in flash mode"
one more question, the box makes itself any backup on computer of efs or imei?
Please help guys, any suggestions? still searchin with no luck. How you think can i make it without box?
guys, whats the reason what i couldn get any help from you? maybe silly queston? or too young member? im member sinc 2010. if any one knows the solution i can donate via paypal. i need to repair it, to known the issue for next time. im reading to little? sorry but i tried everything what i had found, anything helps. maybe i need box for solution?
Kestasp said:
guys, whats the reason what i couldn get any help from you? maybe silly queston? or too young member? im member sinc 2010. if any one knows the solution i can donate via paypal. i need to repair it, to known the issue for next time. im reading to little? sorry but i tried everything what i had found, anything helps. maybe i need box for solution?
Click to expand...
Click to collapse
Please One of main forum rule is dont bump threads. I know youre in a rush because u wanna know whats going on on your phone but keep this in mind.
My suggestion. Get Samsung Kies, hook up your Phone in Downloading mode and do a total restore. If this will not help you can also try samsung firmware downloader and flash everything custom to stock via Odin. Try first method if this will not help, pm me. If the hole thing will not work i think your EFS partition is bad or corrupted maybe.
I had a similar problem, the only way I managed to fix it was by using Samsung smart switch. Here's how:
I am not responsible if this ends up destroying you phone
1- download Samsung smart switch to your pc http://www.samsung.com/us/smart-switch/assets/downloads/Smart_Switch-PC_setup.exe
2- Put your phone into download mode ( Turn off your phone, press the volume down + home + power button together and then press the volume up)
3- connect your phone to your pc via USB cable
4- open Samsung smart switch
5- on the top right there is a option button click on it
6- now click on emergency recovery
7- now click on device initialization tab
8- now enter your model name. For example: SM-G928C
9- now enter your serial number. You can find this in your box.
10- after that agree to everything and it will start downloading your original rom. This will take a while.
After that hopefully you phone will boot up.
allready tried everything you writte. didnt help. but thank you guys for helping
thanks for help grsjohn, i havent fix efs yet. because i dont have so much time. just reading a little a day about it. i havent any efs backup or something.
can you tell me little more about efs? can i flash efs or recovery it without box? if its hardware, how you fix baseband? i tried only apps what need rooted device to solve this problem(with no luck). nothing else yet
thanks guys for help to solve the problem
grsjohn said:
Hello, I had many phones from clients with your issue, it's a hardware issue, baseband got damaged, if you flash different firmware versions and fix efs an result is still baseband unknown for sure is hardware issue. Probably guy from who you bought that phone knew about this problem, baseband cannot get damaged after frp reset, I do this kind of operations often and never had problems
Click to expand...
Click to collapse
grsjohn, so i realised what it canot be fixed by software metods. so now im going to hardware, is it possible to fix the imei baseband module? or i need to buy all logic board? how u solving the problem like this? buying new logic board is expensive, and also my model is 64 gb thank you for help
grsjohn said:
Hello, I had many phones from clients with your issue, it's a hardware issue, baseband got damaged, if you flash different firmware versions and fix efs an result is still baseband unknown for sure is hardware issue. Probably guy from who you bought that phone knew about this problem, baseband cannot get damaged after frp reset, I do this kind of operations often and never had problems
Click to expand...
Click to collapse
hi, i have a samsung galaxy tab A , until recently was fine, but now i'm unable to do a samdung update, keeps saying ' failed' . also have no play services , google play etc. any help or advice would be useful,
zeeb271 said:
hi, i have a samsung galaxy tab A , until recently was fine, but now i'm unable to do a samdung update, keeps saying ' failed' . also have no play services , google play etc. any help or advice would be useful,
Click to expand...
Click to collapse
Seems somethings corrupted. I'd advise backing up what you can and thing boot to recovery, wipe and factory reset.
thanks for your reply , have tried that without success, it actually updates , turns it self of, gets the little green android man on the screen, then says update failed
zeeb271 said:
thanks for your reply , have tried that without success, it actually updates , turns it self of, gets the little green android man on the screen, then says update failed
Click to expand...
Click to collapse
I wouldn't even attempt to update until the play service problem is fixed. If you can't do a factory reset, then the only choice I can see would be to use Odin to install a stock ROM from Sammobil.
hi again, sorry for sounding dense , but how do i do that , again thanks for ur help
regards
zeeb271 said:
hi again, sorry for sounding dense , but how do i do that , again thanks for ur help
regards
Click to expand...
Click to collapse
Odin is the Samsung Windows app for flashing complete ROMs to Samsung devices. Just google "Odin" and read the tutorials for how to use it. "Sammobil" is a site that has the ROMs for all Samsung devices. There are many Tab A's and without knowing your specific model, I can't give you a direct link. But, again, if you google it, you'll find a link to their home page and can use that to look up your device model. Time to do your homework.
Yeah you might not have had enough storage space to do the update and it failed mid way through. If the factory reset doesn't work, then I would agree that using ODIN to flash a stock firmware package would fix it.
To start, we'd need your Model Number so we can direct you to the proper FW to use.