Can't use Google Play Store, help me please - Nexus 4 Q&A, Help & Troubleshooting

I just update to Android 5.0
When i enter Google Play it says i have to do an Obligatory Autentication ( I mean Autenticacion Obligatoria) and it doiesn't let me donwload anything, also when sync my Google Account it says it has some incidences, also i can't erase my Google account because i don't have permission. Also it says in a Notification that an App neds to be updated by Google Play services but i csn't because i can't enter Google Play.
It seems like they shouldn't release Lollipop at least for Nexis 4

aloarayacr said:
I just update to Android 5.0
When i enter Google Play it says i have to do an Obligatory Autentication ( I mean Autenticacion Obligatoria) and it doiesn't let me donwload anything, also when sync my Google Account it says it has some incidences, also i can't erase my Google account because i don't have permission. Also it says in a Notification that an App neds to be updated by Google Play services but i csn't because i can't enter Google Play.
It seems like they shouldn't release Lollipop at least for Nexis 4
Click to expand...
Click to collapse
If you already have a google account and its misbehaving, either do a factory reset and set up your phone again. Or try adding a second google account and then erase the original account. The Google playservices notification is a bit of a bug, try downloading the latest apk from apkmirror and install it.

Ok, but the think is that i can erase or add a Google account, when i try to erase it it says that Device Manager is active, i try to deactivate it but nothing, also i downloaded the apk but when i try to open it it says error
Also i want to do a factory reset but i have more than 1000 songs i don't mind about other things, i just want to save my songs, but when i connect to my computer with Windows 8.1 it detects the Nexus but i can't see the files, it doesnt prompt anything.

aloarayacr said:
Ok, but the think is that i can erase or add a Google account, when i try to erase it it says that Device Manager is active, i try to deactivate it but nothing, also i downloaded the apk but when i try to open it it says error
Also i want to do a factory reset but i have more than 1000 songs i don't mind about other things, i just want to save my songs, but when i connect to my computer with Windows 8.1 it detects the Nexus but i can't see the files, it doesnt prompt anything.
Click to expand...
Click to collapse
Check in Device Manager on your PC, if the phone shows up as an Unknown Device, you need to install/ reinstall the usb drivers. For windows 8.1 try the Universal ADB drivers (google for the link).

The solution to all Lollipop bugs is to uninstall Google Services and then reinstall and updated apk, i was plagued with all of this bugs, i managed to deactivate Android Device Manager and i uninstall Google Services, all of my Google Apps were gone it was pretty weird so i install a Google Services apk and now its smooth as f-word, i will never buy a Nexus cause of this but if all updates were as fluid as know i would love all of this but i had many headaches because of all the trouble that updating cause to my N4.

Had a similar issue with the OTA update this morning. You need to get the latest version of the Google Play Services apk. Check this thread for the download link posted by Hashim. You need to check the correct version for your phone. Its a 30 mb file and takes around 20-30 min to install. All the bugs you mentioned were fixed on my phone.
https://productforums.google.com/fo...ce=footer#!msg/nexus/hfEp9s5vxhI/vPe8KbTcob0J

Related

play store error message: 'RPC:S-7:AEC-0'

hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
fffft said:
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
Click to expand...
Click to collapse
play store app is latest gapps
have done all that many times over. no joy at all.
when i go online and try and push an app to my phone i get the error message on my phone. when i try and see my apps on the play store online the page returns and error message. its like my apps just dissapeeared from google servers.
its a server error i am sure but have no idea how to fix it
bob dylan said:
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
Click to expand...
Click to collapse
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
maccboy2010 said:
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
Click to expand...
Click to collapse
yes, had a support call with google this morning. they escalated the support ticket and emailed me stupid fixes that i already told them dont work.
its a google server issue for sure
i have managed to install a titanium backup of most of my apps but the paid ones dont register as being paid and i cant update anything at the moment.
Account issue
It appears that this is an account issue. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
I am in the same boat. When cache clean, removing and adding account didn't help I tried factory reset. Didn't help. Rooted and went to CM. Still nothing. At that point reached Google and was told they will get back as it looks like a known issue. Not a single app on my phone right now as nothing is restored from play store. It's very annoying. Have this issue on my Nexus 4 and 7. Although I did all this on 4 only.
smellster said:
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
Click to expand...
Click to collapse
I just wanted to let everyone know what my fix ended up being after days of troubleshooting....
I went to my PC and went to google and looked up the Google play device manager, when on this site I chose my device and allowed it to find my device on Google maps after finding it I pressed the ring my device button and also the lock screen button and changed my password... When I did this I was then able to download stuff again....
I spoke with Google about this also and they said this error is caused when your device is not synchronized with the Google servers and what needs to be done is your device needs to be reconnected to the server, so other fixes are removing your account, uninstalling google play store updates and clearing cache, clearing cache for Google play store and restarting your device, then readding your account and attempting to download again.... Google will recommend you format your phone but I recommend not doing this cause you will lose all your apps and not be able to download them ... it did not fix my issue, I tried all of these and the first I mentioned worked for me after 5 days of issues...
Good luck all,
Moveit124
hi, i tried everything from above and did not work. After some more research it worked like this:
1 - . On your Android device , we go to Settings
2 - . Then Applications, and inside we go to the All tab
. 3 - Here locate and click on Google Services Framework
. 4 - Once inside we delete the cache, then We delete the data and force stop.
. 5 - repeat these operations also advise with Google services with Google Play and Play Store
. 6 - After reboot phone and attempt to download / update an application and see if everything went well .

Absolute easiest way to install Google Play on 5.8

There have been several ways bantered about and many are still having no luck. I have done it several different ways and it has worked for me. To make it work you need five different APK's. They are Google Play Services, Google Play Store, Google Services Framework, Google Calendar Sync, and Google Contacts Sync. You can download these individually from APK mirror (http://www.apkmirror.com/) or download the Google Installer_V2.0 for MIUI (http://xiaomitips.com/download/google-installer-app/). This is an all in one installer and is in Chinese, but if you just select the button at the bottom of the app, the install will start. Do not open any of the services yet when the APK's install. You will need to reboot your device at the point everything is installed.
Upon reboot, simply select Google Play and login. I hope this helps. When you install the rom, via TWRP, make sure everything is deleted and to are doing a clean install. You can then install SuperSu for root. It already has a Chinese version installed, but when I ran root required apps, I was notified that root was not installed. Once you have root, you can uninstall all the Le-bloat.
Hello. I installed the 5.8.015S ROM, but when i want to install the Gapps or play store, is not working, constantly it gives me an error message, (something with Le Eco....) and i pass through normaly, only with I reinstall the ROM. I don't make a full wipe (i'm afraid to connect the phone without any operating system installed because i don't know if is possible to see the phone in PC ). Now, i'm without Play store and other else...
There can't be anything, such as Google accounts on you device or the install will fail. That is why I suggest a clean wipe.
Today I installed the 5.8 ROM to the phone. I try several days before, but everytime the play store it takes me errors which need to reinstal the ROM. First time (some days ago) i installed the ROM after 5.6.0.13S, only with cache and dalvik wiped. Not any chances. After that, i reinstall, again only with cache and dalvik wiped, and i try different GAPPS from opengapps.org (pico, nano, micro, mini, full), and i try the Google Installer V2 for MIUI (Xiaomi). No chance to work, every time it take me errors with "google play stop working, please send the error message" on a blank page, and i don't have any possibilities to pass through, only to reinstall the ROM. So, today I wipe everything from phone, (cache,dalvik, data, system, internal storage, everything) I say: one of two, or it works, or i brick the phone After that, began the fun ) It take some time, almost half day I can't see the phone with adb try diferent drivers, diferent commands in command window When i put the phone in Fastboot Mode, not comunicate with PC. When it was in TWRP, the adb it detects, but I was unable to push something in internal memory, in one specifical folder, only in /root. So, i put the 5.8.015S and the Super-SU on /root and i install with TWRP first the ROM and after the Super-SU. Reboot, and i put the Google Play Services, Google Play Store, Google Services Framework, Google Calendar Sync, and Google Contacts Sync from apkmirror (Thanks to jim262 ). I follow the steps from first post and from message received from jim262, I DON'T OPEN ANY OF THESE UNTIL FINISH AND REBOOT, and after that the playstore is working. HOWEVER, WHEN I TRY TO UPDATE SOME APPS, I RECEIVE THE ERROR MESSAGE THAT SAY GOOGLE PLAY IS STOP WORKING. But is not stopped, only the message appear, and i have possibilities to close that message.And the contact sync is not work, i don't know why. Maybe because i freeze some LeEco bloatware with Titanium Backup....Same thing with Application Permision....
Go into settings, account management, your Google account and check to see that the sync is on for your contacts.
To make contact sync work, download and install this APK :
http://www.apkmirror.com/apk/google-...-apk-download/
After that, go to settings, App management, look for "Google contacts Sync", Permissions, and "tick" Contacts
Now it should work.
There is an even easier way, install either the Indian version of the stock rom or Team Spain's Revolution Rom. Both work, run 5.8_15s and do not have the Chinese bloat, plus have Google Play pre-installed.

Dev ROM and gapps without TWRP or root?

Hopefully this can help some people who don't want to use custom recovery or need root.
My MIX came with a vendor rom from gearbest "Global" 8.0.8.0.0 Stable. I was able to figure out that the bootloader was unlocked through the fastboot method. The vendor ROM didn't have the MIUnlock status within the developer options. I requested for unlock before I knew about the fastboot method. The updater app wouldn't work, no matter which app ROM from xiaomi I downloaded. It would always give me the cannot verify error. But I finally was able to flash to the Dev Rom (no eu) weekly build and then add gapps to it. None of this required twrp or rooting. So here are my steps that I went through. Yes there is Chinese bloatware, but many you can uninstall.
1. Make sure it's unlocked. I used the fastboot option via command prompt. I used this.
2. download XiaomiFlash (old version) here. The newest version kept giving me a Specified cast is invalid problem. you can read about it here
3. Download latest fastboot update Developer ROM.
4. Follow steps 4 through 6 on this webpage here. Make sure you decompress the .tgz file.
My vendor ROM had the Playstore access. But after the update, it was giving me a server error. So I installed the following apps in this order to get it working again. If at some point the install fails, then uninstall the app first and reinstall.
1. Install Google Services Framework 6.0.1
2. Install Google Play Services
3. Install Google Account Manager
4. Install Google Play Store
Reboot and you should have access to the google apps and start downloading other google apps. I then also started uninstalling all of the chinese apps that I couldn't read/understand.
If this is not new, then let this thread die. If this works for you. awesome.
Things that I still can't get to work
1. Android Pay
2. Google Play Movies still says this device is not supported.
3. Can't sync with google contacts
Update I haven't tested this, but you can try it on the Dev or the Stable
http://en.miui.com/thread-294362-1-1.html
@Thorin78
A well put together resource is always welcome.
I think I have an answer/solution for some of your ongoing issues:
1) Android Pay not working:
The unlocked bootloader is probably the reason it's not working.I wouldn't recommend relocking it unless you're on an official Xiaomi ROM.
2) Cannot add new contacts:
I've run into that as well.For now, I'm just adding them on my PC via G-Mail (new contacts).Next time you sync on your phone & you should see the new contacts.
3) Google Play Movies issues may be a location issue.If the phone/Google settings isn't allowing for the exact area/country location where you are/Google Play Movies is official,then that may be the problem.
Loading one of the other ROMs may solve this.
These issues may possibly be solved utilizing root apps/Xposed/etc..... IDK,but,if one is savvy enough to unlock the bootloader/Root/ROM/install Xposed framework & modules,then they can likely find those solutions w/o any assistance.
Sent from my lithium using XDA Labs
Thanks @KOLIOSIS, I'm not as concerned w/ #1 and #3 so much. But now I can't get contacts to even sync or show up. It's quite weird. It's not part of the sync procedure.
I do agree, if people are already savvy enough to go through the entire process w/ twrp, they probably are better off w/ that procedure.
Anyways, if this isn't working for others either, hope it's made them more comfortable going the next step of twrp.
Thorin78 said:
Thanks @KOLIOSIS, I'm not as concerned w/ #1 and #3 so much. But now I can't get contacts to even sync or show up. It's quite weird. It's not part of the sync procedure.
Click to expand...
Click to collapse
For whatever reason,(Google) contacts isn't automatically updating/syncing on the MIX.
Until there's a fix,you'll have to go to SETTINGS > ACCOUNTS > OTHER ACCOUNTS > GOOGLE
Tap on the affected Google account & tap CONTACTS.
Here's where part of the bug lies,as when doing so,the sync is turned off instead of syncing. Simply turn it back on & your contacts should update/match whatever you have on your desktop PC.
@KOLIOSIS
Newp
Thorin78 said:
@KOLIOSIS
Newp
Click to expand...
Click to collapse
OK,now we're getting somewhere:
I've been running the EU ROM 6.12.xx & as of a couple days ago,the GlobeROM 6.12.22 (which looks identical to me) & have/had (Google) contacts on both.
Kinda odd,never seen contacts sync missing with any mfg/phone ROM I've run in the past & that list includes Huawei/OPPO/OnePlus & the typical better known mfgs most are familiar with.
Perhaps loading the Google Contacts app from the Google Play Store will kick it into gear...........................................
KOLIOSIS said:
OK,now we're getting somewhere:
I've been running the EU ROM 6.12.xx & as of a couple days ago,the GlobeROM 6.12.22 (which looks identical to me) & have/had (Google) contacts on both.
Kinda odd,never seen contacts sync missing with any mfg/phone ROM I've run in the past & that list includes Huawei/OPPO/OnePlus & the typical better known mfgs most are familiar with.
Perhaps loading the Google Contacts app from the Google Play Store will kick it into gear...........................................
Click to expand...
Click to collapse
Ya, I've been searching on xiaomi forums too. Newp. I've uninstalled Google contacts, reinstalled google contacts (tho play store says it's incompatible).
Removed my google account, installed google contacts, google contacts sync and readded my google account through google contacts and still newp.
Everytime I start a google app, there's a new line added for Sync, but not for contacts.
Thorin78 said:
Ya, I've been searching on xiaomi forums too. Newp. I've uninstalled Google contacts, reinstalled google contacts (tho play store says it's incompatible).
Removed my google account, installed google contacts, google contacts sync and readded my google account through google contacts and still newp.
Everytime I start a google app, there's a new line added for Sync, but not for contacts.
Click to expand...
Click to collapse
Sounds like you've done your homework,IDK what else to suggest regarding contacts/syncing.
The only thing I can recommend is using the Nuclear Option & switching to either the EU ROM 6.12.xx (weekly) or the GlobeROM 6.12.xx
Oh this is the Xiaomi Dev GlobeROm.
But ya, EU ROM soon if I can't get this working. It's also interesting that I got root via the Permissions options in the settings.
I think someone fixed it from Xiaomi. Check here. You can download the apk, I haven't yet.
http://en.miui.com/thread-294362-1-1.html
To get the google contacts working, you need to assigned all permission to it first then remove and add your google account again.
Thorin78 said:
I think someone fixed it from Xiaomi. Check here. You can download the apk, I haven't yet.
http://en.miui.com/thread-294362-1-1.html
Click to expand...
Click to collapse
I had the same problem on my MIX. The 1st time I saved my contacts on another device as a .vcf file, and imported it from the MIX's contacts menu. Suddenly contacts appeared under Google account along with everything else.
The second time I just downloaded and installed this version of google contants sync http://www.apkmirror.com/apk/google-inc/google-contacts-sync/google-contacts-sync-4-0-4-488656-release/google-contacts-sync-4-0-4-488656-android-apk-download/, and again contacts appeared and synced.
Try and let us know.

install recent version of google play service and quite screwed. can anyone help me?

im using chinese rom and just install google play service via meizu appstore.
well after didnt boot for long time but i turn it on today.
then i face error message on google play store and meet error message.
without concern i just install google play store and play sercie's latest apk from apkmirror
since that everything is screwed. keep facing error message and cant use every google app.
i tried my best to uninstall that latest google play service ver 17.7.85 and try to install google services again via meizu gms installer
but every tempt to uninstall that god damn google play service 17.7.85 is failed.
this is what i tried.
1. uninstall it via setting
uninstall and force stop button is even not activated
2. force uninstall old google play service
sure android nowdays doesnt allow to install older version of same app
(attempt with adb gone failed too)
3. force uninstall via adb
nothing but [DELETE_FAILED_DEVICE_POLICY_MANAGER]
this google play service 17.7.85 became knife in throat of my phone and ruinning whole experience with this device.. can anyone gave me proper solution to remove this devil?
akg1234 said:
im using chinese rom and just install google play service via meizu appstore.
well after didnt boot for long time but i turn it on today.
then i face error message on google play store and meet error message.
Click to expand...
Click to collapse
Maybe, you need restart phone with inserted SIMcard.

APP/APK Updater

Hi
Like Google Play, is there an updater that updates app from APKmirror or others automatic?
There are but I would suggest aurora which uses Google play without an account
Forgot to mention, it can also be apps that are not on Google Play.
Ex for me is: Disney+, have to find it on apkmirror (or others), has disappeared from my Google Play....
Ofcourse other apps also, that is not on google play.
Disney + is still on Google play Maybe not for your country or something but aurora uses anonymity to show you everything on the Play store
Something happens after a reset of my Shield. So can't find it anymore.
I will try aurora, tried it now on my phone, looks great.
New to this, so 1 question: Is it possible to make update and install. Now I had to hit install/upgrade for each of the apps?
And maybe run in the background and update apps?
With root yes that will auto update
Thanks for the answer.
Haven't read or tried that in years. Maybe I'll check for the Shield, my phone is brand new so I'll have to think about that.
Is it still the hassel of USB, program and much code on the laptop, if I could ask?
Now it's just using a modified boot file. An oversimplified explanation is to just enable oem unlock, reset to factory settings, extract the boot file, magisk modifies it, put it back in the phone and boom you're rooted
Thanks, will try to find the howto for my Shield and maybe my phone.

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