Note 4 reboots randomly only when rooted and it happens mostly when it's idle - Galaxy Note 4 Q&A, Help & Troubleshooting

I have the Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots for 1 week. Most (I even think all of them) of the random reboots happened while the phone was idle (screen off).
I've rooted using the CF-Auto-Root via odin.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots while the phone is idle, also I would like to mention that I don't have an SD card in my phone. I tried everything, Tried a recovery reset, tried a soft reset... It only happens when I root it.
Thanks.

Sometimes xposed module can be a culprit.
Sent from my SM-N910G using xda premium

It keeps rebooting mine so if i unroot it will solve the issue?

dr.ketan said:
Sometimes xposed module can be a culprit.
Sent from my SM-N910G using xda premium
Click to expand...
Click to collapse
Xposed sucks on a stock odex roms. I suggest you flash a new rom or deodex your stock rom.

the note4 i have atm was never rooted (efuse intact), but it also reboots randomly every few days, sometimes every few hours!
so i would say root is NOT the general cause!!
maybe, or perhaps root makes it worse, but it cant be the only reason!!

TML1504 said:
the note4 i have atm was never rooted (efuse intact), but it also reboots randomly every few days, sometimes every few hours!
so i would say root is NOT the general cause!!
maybe, or perhaps root makes it worse, but it cant be the only reason!!
Click to expand...
Click to collapse
In my case it's the issue, I've had mine un-rooted for 3 weeks now with no any random reboot, I rooted it yesterday using CF auto root just to test and it rebooted today while it was idle. I've never used any Xposed modules. It's also on stock rom and stock recovery.

menko2 said:
It keeps rebooting mine so if i unroot it will solve the issue?
Click to expand...
Click to collapse
I think it's worth a try to unroot and see if the problem is solved for you.

Thank you.
Do you know how to unroot?
The biggest problem is how to pass my apps and data without Titanium that needs root access..

menko2 said:
Thank you.
Do you know how to unroot?
The biggest problem is how to pass my apps and data without Titanium that needs root access..
Click to expand...
Click to collapse
Just flash the latest stock ROM from sam mobile (http://www.sammobile.com/firmwares/) for your exact model number and CSC using odin, no data or apps will be lost and root will be automatically removed after the process.

You can install "Phone INFO ★Samsung★" from play store to know what your exact model number and CSC, you can also type all the fields you get after you open it (except for your IMEI) and write them down here to me so I can give you a link of the stock ROM from sam mobile so you just download and flash via odin.

After rooting open SuperSu and choose never for the question to also disable Knox. Until now I didn't have any unexpected reboot.

Planet X said:
After rooting open SuperSu and choose never for the question to also disable Knox. Until now I didn't have any unexpected reboot.
Click to expand...
Click to collapse
I mentioned in my original post that I tried with both, knox disabled and enabled but with both options I had the same random reboots, no matter what I do, the same problem for me as long as I am rooted. Did you have random reboots before while you are rooted and now you fixed it somehow?

Related

[Q] Encrypting a Galaxy Note 3

I have a new Galaxy Note 3 (having bricked one trying to understand why it wouldn't encrypt) and now with a full stock rom I still find that the phone is impossible to encrypt.
I have an encrypted SD card in it. (only thing I can think of that might be causing problems)..
Settings > General > Security > Encrypt Device keeps stopping after a single shutdown,
How the heck do I encrypt this thing?? - Am I missing the blindingly obvious..
Thanks
tahnoonp said:
I have a new Galaxy Note 3 (having bricked one trying to understand why it wouldn't encrypt) and now with a full stock rom I still find that the phone is impossible to encrypt.
I have an encrypted SD card in it. (only thing I can think of that might be causing problems)..
Settings > General > Security > Encrypt Device keeps stopping after a single shutdown,
How the heck do I encrypt this thing?? - Am I missing the blindingly obvious..
Thanks
Click to expand...
Click to collapse
I'm having the exact same issue. Encryption is requited to get my work email and I can't get it to go.
Finally got mine to encrypt
Took me a bunch of tries.. and finally once i opened a chat with samsung support it finally worked.. i was at 100% charge, plugged into the wall and if finally worked. not sure if thats a bug in its detection if your over the stated 80% or not... good luck.. i finally got it working though.. only did a fast encryption as it didn't work on previous tries either way... so i just chose one and tried it again.
tahnoonp said:
I have a new Galaxy Note 3 (having bricked one trying to understand why it wouldn't encrypt) and now with a full stock rom I still find that the phone is impossible to encrypt.
I have an encrypted SD card in it. (only thing I can think of that might be causing problems)..
Settings > General > Security > Encrypt Device keeps stopping after a single shutdown,
How the heck do I encrypt this thing?? - Am I missing the blindingly obvious..
Thanks
Click to expand...
Click to collapse
I have the Google Policy Manager and Encryption is required for me too. I started at 81% and the first time I did it, it just rebooted. The second time I did it it worked like it was suppose to. Try it again right after it reboots and see if it works.
Make sure the phone is charged and keep trying over and over.
It will work eventually.
I gave up. I'm using touchdown now for work email which will allow me to skip full device encryption
Sent from my SM-N900V using Tapatalk
Same problem here, it will not encrypt
....help please
This is the answer I found doing a couple of root and unroot
1.If you encrypt the device and then root it you will net get past the passcode in the phone (black screen)
2. If you root the phone first and ten try to encrypt you will get the problems mentioned in this thread
..any tips how to get the phone rooted and then encrypted?
greffel said:
This is the answer I found doing a couple of root and unroot
1.If you encrypt the device and then root it you will net get past the passcode in the phone (black screen)
2. If you root the phone first and ten try to encrypt you will get the problems mentioned in this thread
..any tips how to get the phone rooted and then encrypted?
Click to expand...
Click to collapse
Bump. I'm looking for this answer too.
digittante said:
Bump. I'm looking for this answer too.
Click to expand...
Click to collapse
anyone at all? im stuck. Bump!
was having a similar problem on nexus 4 but safe mode helped there.
dind't help on my new n3. shouldn't have rooted before encrypting.
tried pressing encrypt about 10 times.
tried boot into recovery + wipe . also tried safe mode. also tried unroot + factory reset (pretty sure recovery + wipe /data is the same as reset user data from settings).
waiting for the firmware image to download - decided to try a firmware reflash
and then before flashing it I tried rebooting to recovery and powering off and encrypting and it worked. or maybe it was that random 12th time it worked because of an unrelated reason.
and after trying to root it again it just booted to a black screen after cf-root and enter encryption password screen.
*sigh*
My Work-Around
svyr said:
and then before flashing it I tried rebooting to recovery and powering off and encrypting and it worked. or maybe it was that random 12th time it worked because of an unrelated reason.
and after trying to root it again it just booted to a black screen after cf-root and enter encryption password screen.
*sigh*
Click to expand...
Click to collapse
I'm an AT&T customer, but I bought a T Mobile Note 3 off of Craigslist, unlocked it, rooted using Chainfire's ODIN thread, and then used the RegionFree Lock Away app. I was unable to encrypt just like you guys until I did the following. Flashed TWRP tar file from the TWRP site using ODIN. Rebooted into recovery and made an image, backup up everything, just in case. Rebooted and went in the SU Superuser application that Chainfire originally installed and uninstalled through the settings in the program. Once I rebooted I was able to encrypt the device (without fast method), I already had my SD Card encrypted. Once I encrypted the device I downloaded Kingo Root at the advice of DesignGears and used the one click root application from the Kingo Root site (google it.) After I did that, I now have full root access back, encryption, and never had to uninstall the region lock, so I didn't lose phone connectivity, applications, or anything else during the process. I recommend using TitaniumBackup and syncing via Google Drive or Dropbox before you start the process so you can restore your apps and data, once again, just in case.
encrypted ATT Note 3 not able to root
I was able to unroot my ATT Note 3 and then encrypted it. But Kingo Root failed to root the device. (I used it to root the phone once previously)
Now I stuck in a status with encrypted phone not able to root anymore.
Any suggestions please?
GHolbrook4 said:
I'm an AT&T customer, but I bought a T Mobile Note 3 off of Craigslist, unlocked it, rooted using Chainfire's ODIN thread, and then used the RegionFree Lock Away app. I was unable to encrypt just like you guys until I did the following. Flashed TWRP tar file from the TWRP site using ODIN. Rebooted into recovery and made an image, backup up everything, just in case. Rebooted and went in the SU Superuser application that Chainfire originally installed and uninstalled through the settings in the program. Once I rebooted I was able to encrypt the device (without fast method), I already had my SD Card encrypted. Once I encrypted the device I downloaded Kingo Root at the advice of DesignGears and used the one click root application from the Kingo Root site (google it.) After I did that, I now have full root access back, encryption, and never had to uninstall the region lock, so I didn't lose phone connectivity, applications, or anything else during the process. I recommend using TitaniumBackup and syncing via Google Drive or Dropbox before you start the process so you can restore your apps and data, once again, just in case.
Click to expand...
Click to collapse
I was able to get mine to encrypt after killing the bloat apps. All Google sync, amazon, and Verizon services. I can't say which one was killing it since it stopped pretty much every app or service that wasn't critical to the device.
Can anyone confirm that Encryption will never work once we root our phone ?
nlatifolia said:
Can anyone confirm that Encryption will never work once we root our phone ?
Click to expand...
Click to collapse
Same question here... Anyone was able to encrypt after being rooted???
Same question, rooted can't encrypt.
Just got a note 3 and this is an old thread. So wanted to update this question.
To encrypt device after root all that is needed to do is run the following command from terminal or adb shell as root. You must have the latest busybox installed.
pkill -KILL daemonsu
After running this command you should be back at the "$" prompt and out of root. Do not run su again.
Then encrypt your device. Encryption should work fine. Once rebooted you will have root again.
I had to repeat the above steps because I ran su again. Running su restarts daemonsu.
Good luck
Hi,
I was able to root and encrypt my sm-n900 note3 using the steps mentioned on this post:
http://forum.xda-developers.com/showthread.php?t=2791587
Just make sure that you have your backups ready case something goes wrong
I've installed the bloatwares after rooting and encrypt.

[Q] towel root phone crashing

I rooted my phone using towel root, everything seemed fine until it started randomly crashing. Now the crashing happens like this, the screen will freeze (with like weird tearing) then either restart or stay frozen. The only root app I use is wifi tether router. I did notice supersu will fail to update the binaries. Not sure if that could be a cause.
My question is how do I unroot it. So I can at least attempt any kind of fix. I'm still under warranty.
Can anyone help me at all? Please
waterbottels said:
I rooted my phone using towel root, everything seemed fine until it started randomly crashing. Now the crashing happens like this, the screen will freeze (with like weird tearing) then either restart or stay frozen. The only root app I use is wifi tether router. I did notice supersu will fail to update the binaries. Not sure if that could be a cause.
My question is how do I unroot it. So I can at least attempt any kind of fix. I'm still under warranty.
Can anyone help me at all? Please
Click to expand...
Click to collapse
A thorough way to unroot and reset everything is to Odin back to stock and then do a factory reset. The stock tar can be found here.
kinstre11 said:
A thorough way to unroot and reset everything is to Odin back to stock and then do a factory reset. The stock tar can be found here.
Click to expand...
Click to collapse
I was able to get supersu to work again, could I do an unroot through that even if I used towelroot?
waterbottels said:
I was able to get supersu to work again, could I do an unroot through that even if I used towelroot?
Click to expand...
Click to collapse
There is an unroot option in SuperSU (although I've never done it so I don't know if it actually unroots or just cleans up things to allow a clean unroot. The other thing I'm not sure it does is restore Knox which is something that will be checked for by the manufacturer). If you're taking your phone back or sending it in under warranty you probably should make sure you uninstall anything you need root for prior to unrooting, but if you're on a custom rom or want to make sure everything is back to factory (including Knox) I would recommend doing what I suggested in my last post.
Same Problem
Same problem as OP. I had a Note 3 originally that I took the update to 4.4.2 and used Towelroot and everything was fine. I recently broke the bejesus out of my Note 3 and got a replacement under the warranty. I used Towelroot on the new Note 3 and I am getting random freezing and a weird line that appears across the screen once it freezes. Sometimes it will reboot others I need to pull the battery.
What is happening? I am now back to stock and want to root again. Anyone have a solution to this?

Phone Lags after root and Greenify Problem

I just rooted my N910C and i noticed it lags? i try to install Greenify and also it lags sometimes it wont even ask for SuperSU access and i tried turning off the power saving and even if its off the icon on status bar is still there. another thing is that when i install greenify i can't un install it normally i tried on google store and the only option is Deactivate. i tried uninstalling it via "Drag icon and drag to the trash can icon" and it says that i need to disable the administrator access and i tried unchecking it but it lags. so what i did was uninstall it via titanium back up and it worked. but still my phone lags any suggestion?
another problem is that my computer does not detect my phone anymore? but when i plug it in it charges and the "windows notification sound" knowing that it detects a device being plugged but i cant see it on my computer so i cant access the Internal storage
update*
so i tried inserting my phone to another PC to make sure and the drivers installs but when installing the MTP device it fails
please i need help i know the root process triggered knox so warranty is already voided
Mine too.. I rooted my stock rom, noticed lag on almost everything, typing, browsing, opening apps, settings... no idea why...then i installed custom rom..!
pratik_193 said:
Mine too.. I rooted my stock rom, noticed lag on almost everything, typing, browsing, opening apps, settings... no idea why...then i installed custom rom..!
Click to expand...
Click to collapse
i tried paring a bluetooth from my Nvidia Shield and it even lags.. the notification with the Pin code is Soooooo delay so i cant pair properly example on my shield i tried to pair the Note 4 shield will show a pairing confirmation with pin code and on the tablet it wont until around 1minute
edit..
is it safe to just unroot the phone using SuperSU Full unroot method?
RollWii said:
i tried paring a bluetooth from my Nvidia Shield and it even lags.. the notification with the Pin code is Soooooo delay so i cant pair properly example on my shield i tried to pair the Note 4 shield will show a pairing confirmation with pin code and on the tablet it wont until around 1minute
edit..
is it safe to just unroot the phone using SuperSU Full unroot method?
Click to expand...
Click to collapse
flashing the stock rom via ODIN would be a better option.
pratik_193 said:
flashing the stock rom via ODIN would be a better option.
Click to expand...
Click to collapse
hmm how can i do that? is it easy and wont brick my device?
Open this link & follow the instructions. this is the easiest way
http://www.sammobile.com/firmwares/download/41621/N910CXXU1ANL1_N910CPVT1AOA1_PVT.zip/
any other way or site to get stock firmware? it requires membership =(
Go register, it's free
pratik_193 said:
Go register, it's free
Click to expand...
Click to collapse
hi i just did the process you gave me and i did not reformat/reset my device how ever my "Boot screen carrier" has change to something else i was using Globe. Philippines device and it was changed. Not that much of impact but can anyone suggest me how to change it back?
*I think the lag is gone now i tried turning on the powersaving and it turns on immediately unlike before
RollWii said:
hi i just did the process you gave me and i did not reformat/reset my device how ever my "Boot screen carrier" has change to something else i was using Globe. Philippines device and it was changed. Not that much of impact but can anyone suggest me how to change it back?
*I think the lag is gone now i tried turning on the powersaving and it turns on immediately unlike before
Click to expand...
Click to collapse
in that case, download the correct firmware from sammobile.com, i.e. according to your region / carrier.
Thanks everything is back to normal and lag was gone. but root was also gone im afraid to root again the lag might come back =(
RollWii said:
Thanks everything is back to normal and lag was gone. but root was also gone im afraid to root again the lag might come back =(
Click to expand...
Click to collapse
I don't know if your Note 4 version is the same with mine (Mine is N910H), mine is rooted + greenify but I experience a little to no lag.
Bluetooth pairing in an instant.
Apps open in an instant.
Buttons response in also quick.
Perhaps background process or some rogue apps do the lag?
d4rkkn16ht said:
I don't know if your Note 4 version is the same with mine (Mine is N910H), mine is rooted + greenify but I experience a little to no lag.
Bluetooth pairing in an instant.
Apps open in an instant.
Buttons response in also quick.
Perhaps background process or some rogue apps do the lag?
Click to expand...
Click to collapse
i just found out that the culprit was xposed framework everytime i install it my phone starts to lag mine was N910C
Gee really?
ryanalan82 said:
Gee really?
Click to expand...
Click to collapse
Yes iv'e tried slimming down to know the problem so what i did was
1) flash stock firmware (status ok)
2) root my device (status ok)
3) install greenify, six axis & some adblocker (status ok)
4) install xposed (status ok)
5) install xposed binaries and update (status phone lags)
6) uninstall xpoesed binaries amd updates (status ok)
Just do a search here; S-health app and Private mode interferes with xposed (or is it the other way around?) There are some settings you can change (disable secure storage in build.prop) that will get rid of the lag caused by xposed.
I concur that it is the exposed framework that is the culprit. It doesn't work well on samsung kitkat phones but only CM and AOSP. It will even ruin your private mode! So as for convinience I don't install it on Sammy phones

i9506 problems with SU

hello.
I have rooted my phone for some time with chainfire super user.
I started facing blue screen problems and random restarts now. thought maybe there is some hardware faults. started SU app and have choosed full unroot and problem have disappeared for some time.
What have happened and why?
firmware 4.4.2.
Currently i updated software through kies (nj1 update).
so far so good. no bluescreen for now.
update.. still getting randoms reboots... what is causing them?
I also had random reboots after I rooted. Though I don't think the super user app caused it. It happened only after I installed viper4android.
I changed roms since then and no problem.
Maybe you installed an app that causes it. Only thing I can suggest is, either change roms, or reinstall stock rom and root again
Did you delete Knox-related apps from /system?
no. i didn't delete them... should I? there were nothing mentioned about file delete in rooting manual so i did nothing.
Should I delete every file that contains word knox or any concrete files?
After I updated phone by kies, rooted again, data format couple times + dalvik cache clear, problem seems to disappear. for half day so far so good, no reboot.
to change rom will be next thing i will do if reboots reappear
Knox can cause problems on rooted phones. That's partly why you don't find Knox in ROMs based off stock. So yes, you should remove the Knox apps in /system.
just remembered... when I launched SU app it asked me do i want to disable knox. i choose yes.
is it enough for removing knox or it is necessary run for example DE-SAMSUNGNIZER_KNOX_REMOVAL_SCRIPT_V1.0.zip
p.s. sadly i can't install busybox. after i click install it shows "checking system" forever
Choosing yes was the right answer, but while SuperSU does disable Knox, I'm inclined to believe it's only so that SuperSU can properly function and install the su binary and doubt it's permanent. However, I never tested this, as I delete Knox apps regardless.

WiFi connected but not working

A couple days ago my WiFi(on my note 3 only) has started randomly disconnecting. It still says connected though. When I try to go to the play store or browser it won't connect. I tried to see if it was my WiFi connection, but its not the problem. All other devices work fine. It's just my note 3. I dropped it a couple days ago. Could that have messed up WiFi antenna? Also I'm only using the note 3 as a WiFi only device. It has no data plan.
Sent from my SM-N900V
Try deleting updates to and re installing google play services again. You can get it at apk mirror. Check the parenthesis matches your device before you install it.
If you are rooted and have used luckypatcher to patch an ingame purchase you need to get rid of the record of the patch within luckypatcher.
Otherwise you are looking at a reset with odin. If this doesn't solve it then the device is faulty.
Sent from my GT-I9300
shivadow said:
Try deleting updates to and re installing google play services again. You can get it at apk mirror. Check the parenthesis matches your device before you install it.
If you are rooted and have used luckypatcher to patch an ingame purchase you need to get rid of the record of the patch within luckypatcher.
Otherwise you are looking at a reset with odin. If this doesn't solve it then the device is faulty.
Sent from my GT-I9300
Click to expand...
Click to collapse
I know this is way late but I ended up wiping data and going back to the rooted stock rom. The problem was still there. I didn't bother uprooting or doing it through odin. Didn't bother with the hassle. Pretty sure it was a hardware problem.
jmindset said:
I know this is way late but I ended up wiping data and going back to the rooted stock rom. The problem was still there. I didn't bother uprooting or doing it through odin. Didn't bother with the hassle. Pretty sure it was a hardware problem.
Click to expand...
Click to collapse
Do you installed any root wifi app?
It happened to my after restoring the passwords (binary files)
Get a new official ROM and flash it, you don't have anything to lose.
I hope it helps.
Paradox13 said:
Do you installed any root wifi app?
It happened to my after restoring the passwords (binary files)
Get a new official ROM and flash it, you don't have anything to lose.
I hope it helps.
Click to expand...
Click to collapse
Yeah I did that. Tried 3 different roms. It's random but it happened often. Wifi stayed connected but wasn't working. I think it was my antenna
Also checked stock rom??
Nachtwesen2 said:
Also checked stock rom??
Click to expand...
Click to collapse
Yeah I went back to stock. Via twrp backup. Stock apps and everything. Same problem. Still think it was a hardware problem.

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