[Q] Nexus Player Audio Dropout - Nexus Player Q&A, Help & Troubleshooting

I have run into an issue when playing video content. Video plays back just fine, but every so often the audio will cut out for about a second or two. Since this started I tried doing a factory reset and this seems to have helped a little, but I still get the occasional drop out. I have noticed this within the youtube, plex, and hulu apps. I don't believe this to be a bandwidth/wifi issue as it is running on my 5GHz band and is at most six feet away from the router.
I have also tried playing back the same content on my chromecast and I run into no issues at all.
I am considering doing a complete factory restore with the img available through google.
Any help is greatly appreciated.
Thank you.

dkflint723 said:
I have run into an issue when playing video content. Video plays back just fine, but every so often the audio will cut out for about a second or two. Since this started I tried doing a factory reset and this seems to have helped a little, but I still get the occasional drop out. I have noticed this within the youtube, plex, and hulu apps. I don't believe this to be a bandwidth/wifi issue as it is running on my 5GHz band and is at most six feet away from the router.
I have also tried playing back the same content on my chromecast and I run into no issues at all.
I am considering doing a complete factory restore with the img available through google.
Any help is greatly appreciated.
Thank you.
Click to expand...
Click to collapse
Notice it occasionally with plex. I have restored factory image already, did not make any difference for me.

Same issue here, except that I'm connected via 802.11ac instead of just 5GHz. Factory reset didn't do any good, nor did switching any of the streaming quality settings (within reason) or Direct Play/Direct Stream options in the Plex app. My Chromecast is 6" away from the Nexus Player (both of which are maybe 12' from my router) and is only using 802.11n, yet has no issues with any content/quality. Not a good thing! Hopefully a software update can fix it, and soon.

voyn said:
Same issue here, except that I'm connected via 802.11ac instead of just 5GHz. Factory reset didn't do any good, nor did switching any of the streaming quality settings (within reason) or Direct Play/Direct Stream options in the Plex app. My Chromecast is 6" away from the Nexus Player (both of which are maybe 12' from my router) and is only using 802.11n, yet has no issues with any content/quality. Not a good thing! Hopefully a software update can fix it, and soon.
Click to expand...
Click to collapse
I guess I forgot to mention. I actually am using 802.11ac across my 5GHz band. Still having issues, but my chromecast has none. I saw there is a new factory image (LRX21V) for the player so I am going to try to restore to it today and see if this helps.
Edit: I updated to latest version, still getting the same issue. Hopefully that can be addressed in a future update. I never would have thought that my chromecast would outperform my Nexus Player, but yet here we are.

Ah, okay - I gotcha. I had thought 802.11ac used both the 2.4GHz and 5GHz bands at the same time, so I thought when you specified 5GHz it meant you were just using 802.11n. I looked it up again and see that isn't the case. Doesn't really matter I guess, since if our Chromecasts are doing fine on 2.4GHz, the NP should have an even better connection regardless.
Sucks that even the latest software doesn't fix it I hope they iron it out soon, because a media player whose audio drops out on a regular basis is not a particularly good one. Might as well go with a Roku.

voyn said:
Ah, okay - I gotcha. I had thought 802.11ac used both the 2.4GHz and 5GHz bands at the same time, so I thought when you specified 5GHz it meant you were just using 802.11n. I looked it up again and see that isn't the case. Doesn't really matter I guess, since if our Chromecasts are doing fine on 2.4GHz, the NP should have an even better connection regardless.
Sucks that even the latest software doesn't fix it I hope they iron it out soon, because a media player whose audio drops out on a regular basis is not a particularly good one. Might as well go with a Roku.
Click to expand...
Click to collapse
FYI
I'm experiencing the same thing with Plex (plexpass version) over ethernet

redrim said:
FYI
I'm experiencing the same thing with Plex (plexpass version) over ethernet
Click to expand...
Click to collapse
Yea, sadly I didn't think it would be a networking issue. Hopefully we can get a new build pushed that will fully address this issue.

Mine drops pretty regularly in all apps. It's about once every 30 seconds. I have a 20ft optical cable coming out of my TV and I thought maybe there was some degradation going that far in optical. My other players don't have the problem though. I will try output to just TV and see if that still does it.
Maybe we have to RMA?

I have the same issue. It is in every app. I'm on my second Nexus Player. Both have audio drop out and sometimes i cannot get any sound at all.

I have the same issue with all apps. I RMA'd my first Nexus Player and got a new one; the new one has the same audio drop out issue. Except the new one also reboots pretty much once every couple minutes, too. :-/
I think this is some sort of HDMI connectivity issue. The issue becomes better or worse depending on the HDMI cable I use and the TV or receiver I plug it into on the other end. However, I tried 4 HDMI cables, and none was able to completely stop the audio drop out problem when connected between the Nexus Player and my receiver. The frequency is about once every minute or so and the receiver seems report no audio signal at these occurrences.
Multiple other devices have no issue with the same HDMI ports on my TV and receiver, including multiple chromecasts (which output great un-interrupted surround sound).
I actually like the AndroidTV OS, games etc., but the hardware problems are killing me.

Hopefully this isn't a hardware issue. I am praying that this will be fixed through a firmware update.

are you guys running hdmi through a receiver? I've had my player for about 2 weeks connected directly to my tv in the bedroom with no audio drop issues (at least non that I noticed). I put it in the living room lat night and connected to an HDMI input in my receiver and noticed the audio drops right away. About every 10-15 seconds. I messed with the plex stream settings and tried different apps and all did the same thing. connected to an HDMI input direct to my living room tv and watched an entire movie without issue. I pulled the HDMI cable from my bedroom tv and ran the player through it to my receiver. Audio drops are less frequent but still happening. Right now it seems like my receiver is the common factor in these audio drops. This is very disappointing as I was hoping to order another player to replace my HTPC in the living room. The streaming is great and high quality but the audio issue is a killer.

Same issue. Audio started disappearing in YouTube after a few minutes of play.
This is my second Nexus Player. Had to RMA the first one as I was having issues with the remote voice recognition.
Hate being a beta tester. Google should have done beta testing before releasing this commercially.
---------- Post added at 03:18 AM ---------- Previous post was at 03:16 AM ----------
Munkee915 said:
are you guys running hdmi through a receiver? I've had my player for about 2 weeks connected directly to my tv in the bedroom with no audio drop issues (at least non that I noticed). I put it in the living room lat night and connected to an HDMI input in my receiver and noticed the audio drops right away. About every 10-15 seconds. I messed with the plex stream settings and tried different apps and all did the same thing. connected to an HDMI input direct to my living room tv and watched an entire movie without issue. I pulled the HDMI cable from my bedroom tv and ran the player through it to my receiver. Audio drops are less frequent but still happening. Right now it seems like my receiver is the common factor in these audio drops. This is very disappointing as I was hoping to order another player to replace my HTPC in the living room. The streaming is great and high quality but the audio issue is a killer.
Click to expand...
Click to collapse
Nope. Mine is connected directly to the TV. It's a good quality 4' HDMI cable, which I had never had problems with.

Munkee915 said:
are you guys running hdmi through a receiver? I've had my player for about 2 weeks connected directly to my tv in the bedroom with no audio drop issues (at least non that I noticed). I put it in the living room lat night and connected to an HDMI input in my receiver and noticed the audio drops right away. About every 10-15 seconds. I messed with the plex stream settings and tried different apps and all did the same thing. connected to an HDMI input direct to my living room tv and watched an entire movie without issue. I pulled the HDMI cable from my bedroom tv and ran the player through it to my receiver. Audio drops are less frequent but still happening. Right now it seems like my receiver is the common factor in these audio drops. This is very disappointing as I was hoping to order another player to replace my HTPC in the living room. The streaming is great and high quality but the audio issue is a killer.
Click to expand...
Click to collapse
So I didn't even think to try running directly to my TV until you mentioned it. But now that I am I haven't noticed any audio drops. I am going to keep testing and I'll report back if I notice anything.
Seems very odd that the receiver would cause this issue.

It seems to be a combination of the cable and receiver for me. I tested a few of my cables and all had drops but some less frequent then others. However I did find one that seemed less prone. On first connection there were no drops after 30-40 min and I thought all was well. I disconnected the player to move it to its new home and reconnected the cable and noticed drops about every 2-3 min. disconnected the cable and reconnected, wiggled the cable a bit and secured the connections, did a dance with chicken bones and tried again. I now get no audio drops when watching video or playing games. I have noticed audio drops when clicking through menus though. The whole thing seems very random but I'll take this for now.

RMA until you get one that works.
Yup - had the same issue with the one I got from the first batch of orders. I tried factory reset, images, etc. No luck - I RMA'd it, got a replacement and no audio cut-out issues now. Same setup, configuration, etc.
- Shane

So after testing for a few days I haven't had any more audio dropout since switching from my receiver to directly into my TV. I still don't understand why this would make a difference, but it does seem to have fixed my issue.

I RMAd mine and should get the replacement today. I'll see how the new one does.

FWIW, still waiting on my replacement but I decided to try moving the NP to the input on my XBox One and see what happens. After 2 hours of testing I did not notice any audio drops when running through the XBOne to my receiver. This may end up being my solution in the end. The input was unused anyway and now I can run something new through the receiver's now empty input.

So the replacement came in. Hooked it direct to the receiver and right away I noticed audio drops. However, once i had it setup and some apps installed I have it a test. Played a few youtube vids, pandora, plex vids. No audio drops while playing anything. moved the player around. Even disconnected and reconnected the hdmi cable a few times. Still no audio drops while any media is playing. This is good. I did notice audio drop out while moving through menus. Particularly if i stopped moving the cursor for a second or 2, the next click produced no audio, but if i moved the cursor around in rapid succession there are no audio drops. It seems that as long as there's a steady stream of audio coming from the player I see no audio issues. I will give it a better test run later tonight and watch a few shows on Plex and see how it does.

Related

All share problem

Streaming video from my tablet to tv with wifi dongal but the audio seems to lag any ideas
Sent from my GT-N7100 using xda app-developers app
Stop then start again, don't pause and restart, doesn't work. I've also found that larger files can be an issue, though most stuff works...
Rooted? Reset the counter with Triangle away. Known issue with Allshare cast.
Non-rooted? Make sure the two devices are in line of sight. Also, make sure there are NO other wifi based devices within the same area. I have a wifi extender in the lounge and it causes the device to stutter every now and then. Other thing to do is disconnect the device and reconnect it via the reset button on the dongle.
For placement, I always find it better to have the dongle as low down as possible when I'm downstairs, upstairs is opposite, I have my tv mounted on a swing bracket near the ceiling and the dongle hangs down from it. So play around with the placement and see IF you have a deadzone in the room near the tv.
If all else fails, connect through the PS3 lol
ps3 works well but in a different way. You are accessing the note rather than "throwing" the image to the tv. But that is ok, to a point. Also maybe I am doing it wrong, to listen to music I do not have (or I can not see) the option to play from a file or album. All tunes come up to play. The PS3 does not read all types of video files so they need to be saved in the proper format. Also the included video on the note play does not read many video file types either. So I use MX player.
craigels said:
Streaming video from my tablet to tv with wifi dongal but the audio seems to lag any ideas
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Following things can help...
1) clear app cache of allshare cast and anything else that looks related.. including wifidirect
2) disconnect dongle and reconnect.
3) shut down wifi in your house and try again, to see if there is interferance issue between wifi direct signal and wifi signals.
4) place the tablet closer to the dongle, to see if that improves connection
5) take the tablet out of its case, and see if that improves wifi direct signal
6) ensure that dongle software version is LJ02. You can update it by downloading an update on your tablet.
7) turn off bluetooth, to see if it avoids interferance.
8) atleast in s3, there is an option to quit power saving mode on wifi
9) the dongle outputs 720p video... so check if your tv is set for same resolution to avoid upscaling issues.
10) last but not the least... check your hdmi cable
I had the same issue with my s3 with allshare cast dongle... but my note 10.1 would connect without lag...
Doing above steps have made it a bit better connection between my s3 and dongle.
Good luck.. i hope one of these work for you...
Sent from my GT-N8013 using Tapatalk

[Q] Widi/Miracast working with Note 3?

I was just wondering if anyone used Widi/miracast with Note 3. I have LG TV with built in Widi, and its very neat, works really well with my laptop. I remember reading few months ago that we use that with Galaxy S4. So I assume it should be working with Note 3 but none of the reviews mention that.
Has anyone tried using it with Note 3? Does it work? If yes, how do we set this up?
note3or2 said:
I was just wondering if anyone used Widi/miracast with Note 3. I have LG TV with built in Widi, and its very neat, works really well with my laptop. I remember reading few months ago that we use that with Galaxy S4. So I assume it should be working with Note 3 but none of the reviews mention that.
Has anyone tried using it with Note 3? Does it work? If yes, how do we set this up?
Click to expand...
Click to collapse
If no one else lets you know n the meantime I will have a chance to test this tomorrow.
The builtin screen mirroring in the system setting doesn't work? It needs allshare cast?
In using allShare cast dongle from Sammy and Is Working fine With the screen mirroring
Sent from my SM-N9005 using Tapatalk 4
sohebq said:
The builtin screen mirroring in the system setting doesn't work? It needs allshare cast?
Click to expand...
Click to collapse
Last Android phone I used was Galaxy S3 and that was on 4.1 (widi/miracast was included after 4.2 in android) so I personally have not tried it but I saw a video on youtube where he used S4 with netgear dongle and it worked. By that logic it should work with any widi enabled devise, but can't be sure untill someone tries it.
note3or2 said:
Last Android phone I used was Galaxy S3 and that was on 4.1 (widi/miracast was included after 4.2 in android) so I personally have not tried it but I saw a video on youtube where he used S4 with netgear dongle and it worked. By that logic it should work with any widi enabled devise, but can't be sure untill someone tries it.
Click to expand...
Click to collapse
I've used my Netgear one with my S4, expect it works here, but will confirm when I have a chance.
NZtechfreak said:
If no one else lets you know n the meantime I will have a chance to test this tomorrow.
Click to expand...
Click to collapse
Thanks buddy, Waiting for your test result. Hopefully it will work and I wont have to buy Dongle from Samsung.
screencast works perfectly with my note3 and my belkin screencast hdmi-adapter!
the important trick is:
you have to long-click on the screencast device in in the screencast settings, then the option "connect with PIN" appears! with the PIN displayed on the TV you are now able to connect!
Sent from my SM-N9005 using XDA Premium 4 mobile app
n3 sd800 Works with my p2tv 3000
Sent from my SGH-T889 using xda app-developers app
TML1504 said:
screencast works perfectly with my note3 and my belkin screencast hdmi-adapter!
the important trick is:
you have to long-click on the screencast device in in the screencast settings, then the option "connect with PIN" appears! with the PIN displayed on the TV you are now able to connect!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is amazing, this is one killer feature for me. Thank you guys for confirming.
Sent from my iPhone using Tapatalk - now Free
Not working for me.
TML1504 said:
screencast works perfectly with my note3 and my belkin screencast hdmi-adapter!
the important trick is:
you have to long-click on the screencast device in in the screencast settings, then the option "connect with PIN" appears! with the PIN displayed on the TV you are now able to connect!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Can you list versions for me? I can't seem to get mine working.
I have Note 3 on US Cellular, Belkin Screencast A100 with firmware 3.5.28.0, and I've tried both the updated AllShare Cast Dongle S/W Update v1.2.2829 and the previous version (not sure what number though).
The adapter receives the pin request and displays a pin, and the phone asks for the pin and attempts to connect, but fails every time. I don't want to have to buy a new adapter as I use my Belkin for both my laptops and kinda doubt the Samsung model would be as compatible (although shouldn't they all be if they are all using the same standard? But whatever....). Any thoughts?
I have several miracast devices and receivers and note 3 and S4 and nexus 7 2013 work fine with net gear ptv 3000, lg bdp 3000 bluray player, Panasonic miracast streamer with usb port that supports 1tb hard disk etc. See proof in my YouTube uploads where I have several miracast uploads for note 3, s4, nexus 7, s3, Sony xperia zl, Intel widi laptop etc in my YouTube uploads. See my tag line below for more links than posted here or see some links here
http://www.youtube.com/watch?v=e0MikjCGq_I
Miracast works fine with screen mirroring toggle no need for allshare. Works fine in 1080p dolby sound. Works great on the s4 too for everything. See video proof in my YouTube upload called miracast better than chromecast on s4 where I show streaming gaming music etc http://www.youtube.com/watch?v=JxSJ57Q3zak
Widi laptop should work with same dongles http://www.youtube.com/watch?v=UZaDe-P_74s
psp1024 said:
The adapter receives the pin request and displays a pin, and the phone asks for the pin and attempts to connect, but fails every time. I don't want to have to buy a new adapter as I use my Belkin for both my laptops and kinda doubt the Samsung model would be as compatible (although shouldn't they all be if they are all using the same standard? But whatever....). Any thoughts?
Click to expand...
Click to collapse
I bought a Belkin Screencast about a year ago when I got my Sony Laptop which had Widi. I could make a connection, but it would disconnect every few minutes. It was useless. I ended up buying a long HDMI cable to connect my laptop to my TV. I never knew if the problem was with the Belkin or my Sony.
Forward one year.....
I found my new Nexus 7 has Miracast. Earlier today, I took my Belkin Screencast out of the closet and tried to connect it to my Nexus without any success. I then connected it to my computer and updated it's firmware from 2.9 to 3.5. After the update, my laptop wouldn't connect. It took lots of tries and may reboots until it finally connected. Then I tried my Nexus. Like you, I got to the security screen and entered the code, but it wouldn't go any further. Once again, after many reboots of both the Nexus and the Belkin, I finally connected! Mirroring worked great. I didn't have time to test thoroughly to see if it would disconnect, but it worked flawlessly for 5-10 minutes.
Don't know why making the initial connection was so difficult. I need to do further tests. Not sure if it's just the Belkin that's the problem. Sorry for butting in on this Note3 thread, but just wanted to share my Belkin Screencast experience with you since you have a similar problem.
howardv said:
I bought a Belkin Screencast about a year ago when I got my Sony Laptop which had Widi. I could make a connection, but it would disconnect every few minutes. It was useless. I ended up buying a long HDMI cable to connect my laptop to my TV. I never knew if the problem was with the Belkin or my Sony.
Forward one year.....
I found my new Nexus 7 has Miracast. Earlier today, I took my Belkin Screencast out of the closet and tried to connect it to my Nexus without any success. I then connected it to my computer and updated it's firmware from 2.9 to 3.5. After the update, my laptop wouldn't connect. It took lots of tries and may reboots until it finally connected. Then I tried my Nexus. Like you, I got to the security screen and entered the code, but it wouldn't go any further. Once again, after many reboots of both the Nexus and the Belkin, I finally connected! Mirroring worked great. I didn't have time to test thoroughly to see if it would disconnect, but it worked flawlessly for 5-10 minutes.
Don't know why making the initial connection was so difficult. I need to do further tests. Not sure if it's just the Belkin that's the problem. Sorry for butting in on this Note3 thread, but just wanted to share my Belkin Screencast experience with you since you have a similar problem.
Click to expand...
Click to collapse
By all means, just happy to hear more info about the Screencast being used with Miracast. Thanks for the post.
psp1024 said:
By all means, just happy to hear more info about the Screencast being used with Miracast. Thanks for the post.
Click to expand...
Click to collapse
I've done some further testing. The Belkin Screencast is going back in the closet as it's very unstable and unusable. Making the initial connection every time takes several attempts and reboots. Once connected, it loses connection every few minutes. It's just not worth it. The firmware upgrade hasn't made it any better. It performed the same with my Nexus 7 (2013) using Miracast and my Sony laptop using Widi.
Over the weekend I went to Best Buy and purchased the Rocketfish Miracast and the Netgear PTV3000. The Rocketfish looks like a Chromecast dongle. Both the Rocketfish and the Netgear performed very well as they would connect at the first attempt and did not lose the signal. Personally, I think the Netgear performed a little better than the Rocketfish and is a few dollars cheaper.
However, both the Rocketfish and the Netgear would stutter for a second or two every few minutes while watching streaming video and listening to audio. I watched a movie on Netflix using the Netgear and just stopped after 30 minutes as the stuttering gets bothersome. Also, after 30 minutes, a lip-synch error had occurred and seemed like it got worse with time. These tests were done with my 2013 Nexus 7. To test further, I used my Sony laptop (widi) to make the connection. The connection was smooth and there was no more stuttering every few minutes. So the stuttering issues may be a Nexus problem and this may perform very well with your Note3.
In my opinion, both the Rocketfish and the Netgear are great for mirroring. It's perfect for showing pictures, presentations, browsing the web, etc. But not the best for streaming audio/video. Of course, nothing is as dependable and reliable as the good old cable (slimport, MHL, or micro HDMI - whichever your device uses), but that means you have to run a cable across the room.
For streaming Netflix, Youtube, Google Music, Pandora, and Hulu, Chromecast leads the way. No stuttering or lip-synch issues at all. It also allows multi-tasking - such as watching a Netflix movie and checking your e-mail on your tablet/phone without interrupting the movie. It also saves the battery life since you can put your phone/tablet in sleep mode and continue to watch the movie. Another plus is how the Chromecast dongle gets the movie directly from your router than your phone/tablet (hence why you can multi-task, save battery life, etc.). In my book, these are a huge plus for Chromecast, even making it better than a direct cable connection. But of course the big downside is that you need specific apps and mirroring is not an option.
It's sad that you really need two devices to become whole! I would keep both the Chromecast and the Netgear to have all bases covered.
howardv said:
I've done some further testing. The Belkin Screencast is going back in the closet as it's very unstable and unusable. Making the initial connection every time takes several attempts and reboots. Once connected, it loses connection every few minutes. It's just not worth it. The firmware upgrade hasn't made it any better. It performed the same with my Nexus 7 (2013) using Miracast and my Sony laptop using Widi.
Over the weekend I went to Best Buy and purchased the Rocketfish Miracast and the Netgear PTV3000. The Rocketfish looks like a Chromecast dongle. Both the Rocketfish and the Netgear performed very well as they would connect at the first attempt and did not lose the signal. Personally, I think the Netgear performed a little better than the Rocketfish and is a few dollars cheaper.
However, both the Rocketfish and the Netgear would stutter for a second or two every few minutes while watching streaming video and listening to audio. I watched a movie on Netflix using the Netgear and just stopped after 30 minutes as the stuttering gets bothersome. Also, after 30 minutes, a lip-synch error had occurred and seemed like it got worse with time. These tests were done with my 2013 Nexus 7. To test further, I used my Sony laptop (widi) to make the connection. The connection was smooth and there was no more stuttering every few minutes. So the stuttering issues may be a Nexus problem and this may perform very well with your Note3.
In my opinion, both the Rocketfish and the Netgear are great for mirroring. It's perfect for showing pictures, presentations, browsing the web, etc. But not the best for streaming audio/video. Of course, nothing is as dependable and reliable as the good old cable (slimport, MHL, or micro HDMI - whichever your device uses), but that means you have to run a cable across the room.
For streaming Netflix, Youtube, Google Music, Pandora, and Hulu, Chromecast leads the way. No stuttering or lip-synch issues at all. It also allows multi-tasking - such as watching a Netflix movie and checking your e-mail on your tablet/phone without interrupting the movie. It also saves the battery life since you can put your phone/tablet in sleep mode and continue to watch the movie. Another plus is how the Chromecast dongle gets the movie directly from your router than your phone/tablet (hence why you can multi-task, save battery life, etc.). In my book, these are a huge plus for Chromecast, even making it better than a direct cable connection. But of course the big downside is that you need specific apps and mirroring is not an option.
It's sad that you really need two devices to become whole! I would keep both the Chromecast and the Netgear to have all bases covered.
Click to expand...
Click to collapse
I wasn't aware Chromecast supported Netflix... interesting, I just may have to get that $35 dongle then.
My Belkin Screencast has worked flawlessly with my two Lenovo's, x230t and w530. I can watch full screen youtube/netflix on my computer while running a VM, movie or even some full screen games on my laptop's screen (Doesn't play well with DirectX full screen, or so it seems... I forget the specific name for that....)
psp1024 said:
My Belkin Screencast has worked flawlessly with my two Lenovo's, x230t and w530. I can watch full screen youtube/netflix on my computer while running a VM, movie or even some full screen games on my laptop's screen
Click to expand...
Click to collapse
It could be my Belkin is just a bad unit. But since it's been over a year since my purchase, I'm out of luck.
i have two dongles, Samsung allsharecast dongle and a dongle from Taiwan.
my old S4 i9500 on 4.2.2 connected on both and performance was very smooth on the Taiwanese dongle but there was lag on the Samsung dongle and sometimes audio and video are not in sync (if didn't use the default video player)
after updating to 4.3 performance degraded on both dongles and the phone automatically switches off the power saving mode (which didn't happen on 4.2.2)
i noticed that when you move further away from the dongle or cover the phone with your hand the playback gets choppy and sometimes disconnects (didn't happen on 4.2.2)
with note 3 n9005 i can't connect to the Taiwanese dongle (tried to connect daily for two weeks and only got it to connect 2 or 3 times) . only Samsung's dongle is working and it has the same issues of the s4 running 4.3
friend's s3 i9300 connected to both dongles but didn't have a chance to test performance
"device status has to be official, if you are rooted you can use wanam xposed to fake system status to official"
update:
note 3 connecting after update to 4.4.2, maybe my 4.3 had a bug
samsung allshare cast dongle is laggy
other miracast adaptors are fine
i ordered a measy A2W dongle and it is on the way
Hi all,
I have a Smart TV Panasonic DT60 series, but I'm no able to connect using my Note3.
Any one have successful connected the Panasonic SmartTV with the Note3 and miracast?
Thanks
Samsung All-Share Cast Hub
Just wanted to update everyone that I also tried the OFFICIAL miracast device by Samsung, the All-Share Cast Hub, and it didn't even work well. It did connect I'll give it that, but whenever I tried playing video (via youtube or video player app) it would play the audio but both screens would just be black, and there was an incredibly noticable delay in sound compared to the video stream. Netflix showed the video just fine, but it was out of sync by several seconds.
Needless to say, the hub was returned.

[Q] Netflix - no picture, but sound (hdcp?)?

Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
the netflix app for the player has HORRID HDCP compliance.. i returned mine because of this.. the app is just screwed if you dont have a very simplistic setup.. anything at all between the tv and the player will cause it to not function correctly.
HDCP
Xenosis said:
Not that this is all that practical but maybe swap out the amp for an hdcp compliant one? (I think that is a thing since it's passing through hdcp signals)
Click to expand...
Click to collapse
This amp is HDCP compliant. There is a bug in the Way nexus player handles HDCP with certain amps.
Yeah, the Amazon firestick and AppleTV both play through the Yamaha 3900 without HDCP issues, so the problem is with the Nexus player, or at least the Netflix implementation on the Nexus player. I'm also back to having resolution issues. Compared to both the fireTV and the AppleTV, the Nexus Player looks like crap.
I have no problem using the NP with my pioneer amp... Have you tried different inputs on the amp or different cables?
Sent from my SM-N900W8 using XDA Free mobile app
jbresee said:
Hi,
I have an appleTV and an Amazon Fire Stick, and the Nexus Player. All 3 are routed through my Yamaha RX-v3900 amp and then to the TV.
The AppleTV and the Amazon Fire stick both display netflix without issue. The Nexus displays all menus, but when you start playing content, the screen goes blank and you only get audio.
If I connect the Nexus directly to the TV, it plays fine.
I suspect this is an hdcp issue. I've called Google's support line. They suggested unplugging the Nexus, unplugging the amp, unplugging the TV. None of these steps worked. Although, unplugging the nexus caused Netflix not to be able to connect to it's servers, and the app had to be uninstalled and re-installed to get back the menu level.
Anybody else seeing this? Any thoughts on how to proceed?
Thanks,
Jim
Click to expand...
Click to collapse
I've had the exact same issue, it's the length of the HDMI cables. I use a 5 to 1 switch. Once I removed the Nexus Player and plugged it directly into the TV (3ft HDMI cable), it worked perfectly. My Logitech Revue had no issues, my raspberry pi and Chromecast also don't have any challenges. Seems the opamps for the NP might be a little weak (speculating).
d
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
killerb7854 said:
Same exact issue here.
Receiver: Yamaha RX-V675
-Firmware 1.6 (up to date)
Netflix plays audio but no picture, youtube plays but is choppy.
TV shows resolution as 576p.
Alternate thread describing issue.
http://forum.xda-developers.com/nexus-player/help/low-resolution-receiver-t2940767
None of these issues are apparent when the player is connected directly to the tv.
Unfortunately this isn't a very good work around for me as my tv's digital audio out doesn't seems to perform well with my receiver. (cheap tv, seiki)
The issue seems isolated to the Nexus player as Chromecast and roku work perfectly through receiver. (Guess i won't be replacing them both with this device as soon as i hoped)
Sounds like hdcp, hopefully google pushes an update or a patch is discovered soon.
Click to expand...
Click to collapse
Excellent summary, BUT we can also add Google Movies & TV to the list. I get the exact same symptoms using a hdmi switch as I do with Netflix. Again, only direct connect works, all other devices (Chromecast, Raspberry Pi, Google TV, PS3) I run work just fine (even with Netflix & G Movie&TV.
Happy New Year!!
d
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
unix4linux said:
I assume you all are still experiencing this issue? I just purchased a NP and have the same issues with both Netflix and Google Play Movies. However, YouTube and Hulu play just fine. I have short high speed HDMI cables (very good quality ones) . I use a Denon 2000 receiver. Chromecast and ATV works well. I can't connect directly to the TV as a work around (that's another story)
Click to expand...
Click to collapse
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again ☺
Sent from my LG-D850 using Tapatalk
unix4linux said:
I figured out my issue. It was my directv box causing the issue. For some reason, it triggered the hdcp security on it for copy protected channels like hbo and showtime. It wouldn't let me play anything on those channels. The directv box was connected to the same receiver as the Nexus player. So, I reset the directv box and I was able to see my hbo and showtime TV again. When I tried to view videos on the NP via Google Play Movies and Netflix, it was working fine again
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
jbresee said:
bummer... I pulled power on everything. Then left the directv box off and powered everything up. Still can't get netflix to show a picture on the nexus player.
Click to expand...
Click to collapse
That didn't work for me either. I had to actually hit the reset button on the directv box (the red reset button). Try that
Sent from my LG-D850 using Tapatalk
Ok - did the reset button on the Directv, replaced all cables with shorter cables. Nada.
I finally routed the Nexus Player directly to the TV (works), then put a toslink opitcal out from the TV to the amp. Seems to be working, but it makes setting up to watch Android TV a PITA.
I wish they would fix the Nexus Player, but this is a decent work around.
Working now!
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Good to hear! I was hoping for more stability with Netflix on the NP before I pull the trigger.
How about Dolby Digital/5.1 surround from Netflix? I read previously it only outputs in 2.0 stereo.
Thanks!
killerb7854 said:
Looks like a recent update fixed this for me! Decided to try it today after noticing there was a new plex (not plex pass) app and realized that I hadn't tried through my receiver in a while. Connected it back up to my yamaha receiver and to my surprise, everything is working great! Netflix, google movies and the plex app connected through my receiver, audio AND video coming through as expected. Even the GUI Menu is showing the proper 1080p resolution.
Looks like I may finally be able to replace my roku/chromecast with the nexus.
Your mileage may vary but check your nexus to make sure it's up to date and give it another go!
Note: I am fairly confident an update was the fix as it was the only change to my setup. Simply plugged it in with the same cables/connections as my previous testing.
Click to expand...
Click to collapse
latest update fixed my netflix issue as well....
I now can watch netflix going through my Yamaha amp. Yeah!

HDMI signal loses connection any time I try playing a movie from Google Play Movies.

Running into an odd issue where my Nexus Player (latest stable 5.1.1 release IIRC) will instantly lose the HDMI connection when I try playing a movie through Google Play Movies & TV. The weird thing is, the moment I press the back button to go back to the app's menu, it reconnects.
I'm using this HDMI switch (name printed here since I can't link to outside links): Kinivo 501BN Premium 5 port High speed HDMI switch with IR wireless remote and AC Power adapter - supports 3D, 1080p
Not sure if because I'm using this HDMI switch that it's causing the issue. I can watch YouTube and other stuff fine, and my Apple TV and Amazon Fire TV both play movies without an issue.
Having the Same Problem
I am having the same problem. Have you tried to bypass the switch?
It sounds to me like it's some sort of DRM which takes effect when the movie playback begins and is triggered because of the HDMI switch in between your Nexus Player and TV. A direct HDMI cable test is the only way to know for sure.
When I first got my switch and connected to my dvr I could not fast forward without the screen going black.
I plugged my nexus player straight into an hdmi port and the movies worked.
GabbyWC said:
It sounds to me like it's some sort of DRM which takes effect when the movie playback begins and is triggered because of the HDMI switch in between your Nexus Player and TV. A direct HDMI cable test is the only way to know for sure.
Click to expand...
Click to collapse
Yeah, that was my thought.
Sadly, though, I don't really have the space to give one of my three spots just to the Nexus when my other streaming devices work as intended, so I'll just have to ignore using that app until there's a fix down the road, if there's one.

Casting troubles

I got in on the $50 NP deals a little bit ago. It's been a neat little device aside from a couple issues. First, nothing can cast to it. Various phones, tablets try to connect then give up with a "Unable to connect to device" error. I have Chromecasts and they work flawlessly. I have done a factory reset or two without any improvement. Another oddity is that from my desktop computers, most of the time the device doesn't even get listed from the Chromecast icon (No cast devices found). One exception seems to be Youtube. There it shows the device, but still never sends anything to the Player.
The other issue I've had is that Netflix plays 1-5 seconds of a show before popping up it's aip-703. Netflix's web site gives a few suggestions, remove and readd account and the like, but that hasn't helped.
The only other thing I can think of is that the upgrade to Marshmallow might magically fix things, but I'm not holding out much hope. Any other suggestions?
I bet the casting problems you're getting are due to the NP's dodgy wi-fi connectivity. It's got compatibility issues with loads of different routers. I for example have a dual band router and since I moved the NP over to the router's 2.4GHz band, I have been able to cast without issues. And this sucks since I prefer it to connect to the 5GHz band for throughput and interference reasons. If you get any chance to try this with a different router you'll most likely see that those issues go away...
I was wondering that too, so I picked up an OTG cable and connected my Wii's ethernet adapter. Devices still aren't able to connect to the NP's casting receiver. So much for that...
In dealing with the Netflix thing, I decided to give their support a try. Surprisingly, they were very easy to deal with as far as tech support phone lines are. We tried a few things, but weren't able to settle on anything more than maybe it's the ISP's fault (Comcast). One interesting thing was they were able to pull up a demo movie that displays the current bitrate that you're getting. It was only pulling 1700kbps before getting the error. At other devices I get a similar rate, up to 3000kbps. I don't see how if Comcast were throttling Netflix connections, it should fail on any device rather than just this one (phones, tablets, computers, Chromecast, GoogleTV work just fine).
I've been able to cast on both NP I have without an issue. They were both running 5.1.1 and connected through 5Ghz wifi. I updated one to 6.0 and now I have the high brightness issue.
Both the casting and Netflix app got updated yesterday. Hopefully that will fix your problems
Casting no longer powers on TV via HDMI
Has anyone else experienced that casting no longer wakes up a powered-off TV?
Since I got my NP, starting to cast (with the TV off) would power on the TV and set it to the correct input (via HDMI commands sent from the Nexus Player). But, since yesterday (6.0 upgrade and new Cast Receiver - not sure which is to blame) this no longer happens. Is this now a configurable setting somewhere? I do observe that I can still use my TV remote's d-pad to control the Nexus Player, so believe HDMI-CEC is still active and configured correctly on the TV.
I loved this feature (prevented me from needing my TV remote!) and sad that it's now broken.

Categories

Resources