Is the first boot supposed to take this long? :/ - Nexus Player Q&A, Help & Troubleshooting

Just got mine, set it all up and... It's just been stuck on the swirling color boot screen. Was on there for five minutes, so I unplugged it and plugged it back in, and it's been ten minutes now of swirling color balls. :/

mrw1215 said:
Just got mine, set it all up and... It's just been stuck on the swirling color boot screen. Was on there for five minutes, so I unplugged it and plugged it back in, and it's been ten minutes now of swirling color balls. :/
Click to expand...
Click to collapse
Mine took ~1 minute

Pilz said:
Mine took ~1 minute
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Click to collapse
D'oh. :/ I guess mine is DOA, then? I don't know what else to do with it, at this point. *sigh* That kinda sucks.

mrw1215 said:
D'oh. :/ I guess mine is DOA, then? I don't know what else to do with it, at this point. *sigh* That kinda sucks.
Click to expand...
Click to collapse
Just wait maybe and see if it loads it could just be a software bug. I would call google they are really good at replacing things fast.

Pilz said:
Just wait maybe and see if it loads it could just be a software bug. I would call google they are really good at replacing things fast.
Click to expand...
Click to collapse
Well, I let it sit for over 30 minutes, and it just kept doing the boot animation. I sent an e-mail to Google, I just hate having to go through this process of shipping the broken unit back to them and waiting around for the new one. Sigh. I guess I'll try it again tomorrow, but if it's still not working, it must be dead. Sigh. I guess I shouldn't be surprised, given my "luck"... v_v

mrw1215 said:
Well, I let it sit for over 30 minutes, and it just kept doing the boot animation. I sent an e-mail to Google, I just hate having to go through this process of shipping the broken unit back to them and waiting around for the new one. Sigh. I guess I'll try it again tomorrow, but if it's still not working, it must be dead. Sigh. I guess I shouldn't be surprised, given my "luck"... v_v
Click to expand...
Click to collapse
They will general so you a new one with 2 day shipping for free and then you send the old one back once you get the need one. Just give them a call

Have you tried a factory reset?
Hold the button while you plug it in, let go once it starts flashing fast (see the process at 3:40 in this video). This gets you to the bootloader. From there, you can click the button until it shows "RECOVERY MODE" and then click & hold the button for about 5 seconds.
This will reboot into the recovery, where you'll see "No command." Do the click & hold for 5 seconds again, it should bring up the Android recovery menu. Then you can do single-clicks to get to the factory reset option, and click & hold to select.
Maybe give that a go and see if it comes alive.

Mine was the same. Factory reset cured it.
Sent from my Nexus 5 using XDA Free mobile app

Well that was annoying as hell, BUT IT WORKED
thanked.
xBIGREDDx said:
Have you tried a factory reset?
Hold the button while you plug it in, let go once it starts flashing fast (see the process at 3:40 in this video) This gets you to the bootloader. From there, you can click the button until it shows "RECOVERY MODE" and then click & hold the button for about 5 seconds.
This will reboot into the recovery, where you'll see "No command." Do the click & hold for 5 seconds again, it should bring up the Android recovery menu. Then you can do single-clicks to get to the factory reset option, and click & hold to select.
Maybe give that a go and see if it comes alive.
Click to expand...
Click to collapse
n2rjt said:
Mine was the same. Factory reset cured it.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse

Oh, yeah, sorry, forgot about this thread, but a factory reset did fix the issue. Thanks!

Related

Phone stuck in boot screen

I'm hoping someone can help me. For some wierd reason the other day my phone tunred off on me. When i went to turn it back on it was frozen on the boot screen. Will not go past it. Ive tried holding the power button to get to the magldr menu and reflash my coredroid but cant even do that. I tried a diff battery..nothing. Tried the little yellow button ythe battery and again...nothing Let it sit for 3 days and still the same....
Anyone know how to reset or is this phone just a paper weight now?
Are you using CWM? if then try clearing cache. Format, re-partition will do the trick.
nshivas said:
Are you using CWM? if then try clearing cache. Format, re-partition will do the trick.
Click to expand...
Click to collapse
But I cant get there. It stays stuck on the boot screen. Even when I hold the power button down it does nothing...
check out my thread, it may help
yz.hd said:
check out my thread, it may help
Click to expand...
Click to collapse
cant get into bootloader. totally stuck....cant even get my phone to go from charge only to disk drive to see my files.....
omar...what happens when you pull the battery, put it back in, reboot and hold down the DOWN volume key?
jsmccabe78 said:
omar...what happens when you pull the battery, put it back in, reboot and hold down the DOWN volume key?
Click to expand...
Click to collapse
Nothing. Phones been without a battery since Wednesday. This morining iI thought i'd try to see hwat happens and ..nothing Ive been using a backup phone. My new one got in today. So i'll go home and load the hspl,magldr & rom and like i said give this paper weight to my son as a toy...lol. I wouldve like to unfreeze it and try to sell it to help pay for the deductible atleast. But no biggie....

Attempted 3.2 update, now it's bricked

The update downloaded and I tried installing it.
It rebooted, showed the EEE Pad boot up screen forever.
I can turn it off by holding the power button for 10 secs. But it comes back on after 3 seconds showing the same screen.
I've looked up the unbricking threads but couldn't find anything that works.
Any help? Thanks
Define "forever". Because forever usually means an infinite amount of time.
Usually rebooting while it is at that screen is a HUGE no no.
it may have been your fault.. it gets into a boot screen and takes almost 5 minutes u may have been impatient
tekkitan said:
Define "forever". Because forever usually means an infinite amount of time.
Usually rebooting while it is at that screen is a HUGE no no.
Click to expand...
Click to collapse
It stayed there for 25 mins at least
krispy1 said:
it may have been your fault.. it gets into a boot screen and takes almost 5 minutes u may have been impatient
Click to expand...
Click to collapse
No, it was more than 25 mins.
Usually still a bad idea to reboot it at that screen. You will probably need to contact Asus.
25 minutes is too long, if theres no way to revive it call asus they will rma
Friko said:
The update downloaded and I tried installing it.
It rebooted, showed the EEE Pad boot up screen forever.
I can turn it off by holding the power button for 10 secs. But it comes back on after 3 seconds showing the same screen.
I've looked up the unbricking threads but couldn't find anything that works.
Any help? Thanks
Click to expand...
Click to collapse
Did you try holding power and up for 6 seconds, plugging it into a computer (windows) and seeing if it comes up apx?
If it does, you're fine.
krispy1 said:
25 minutes is too long, if theres no way to revive it call asus they will rma
Click to expand...
Click to collapse
That sucks, I only got it 2 days ago.
konceptz said:
Did you try holding power and up for 6 seconds, plugging it into a computer (windows) and seeing if it comes up apx?
If it does, you're fine.
Click to expand...
Click to collapse
Tried that, nothing happening in windows.
It's not bricked. .m having theme problem. When you press power again hold down volume and power and top left you'll see some white letters don't press anything and it will say press up or down. Do not press the button to wipe. I can't remember if it was up or down. Let everyone know if that works.
Find the thread to flash it with nvflash. Just flash the stock ROM onto it and you'll be set.
Okay after lots of trial and error I manage to get into APX.
Does anyone know what to do so I can restore the boot?
IF you got it 2 days ago, then return it or exchange it.
LanEvo said:
IF you got it 2 days ago, then return it or exchange it.
Click to expand...
Click to collapse
Yeah, I'll do that if my recovery attempts fail.
Update: Used nvflash to put back the stock image.
Everything transferred and installed fine. It rebooted, got to the set up screen.
(Smile on my face) then ...
the touch screen is totally unresponsive.
Factory reset the tablet.
i had that problem, did WIPE and the transformer rebooted with the new update.
ran_k said:
i had that problem, did WIPE and the transformer rebooted with the new update.
Click to expand...
Click to collapse
Thanks guys but how do I do a factory reset without going into the HC settings? I cannot use the Android software-wise at all to get to settings - let alone get past the registration screen.
Friko said:
Thanks guys but how do I do a factory reset without going into the HC settings? I cannot use the Android software-wise at all to get to settings - let alone get past the registration screen.
Click to expand...
Click to collapse
Just hold the power button down until the TF shuts off and goes black screen...then turn it back on.
IF that does nothing, re-NV flash....I had to do mine 3 times before it took last night. (download a fresh copy of NV flash also...the one that's "prepackaged with a stock rom" in it.

Completely Bricked :(

So I wake up in the morning, decided to flash a zip for Zipalign at boot and in the meantime, also wipe dalvik, cache and fix perms.
I hit the reboot button after all that, and it's dead. Red LED, tried EVERYTHING. Took the phone apart, undid the ribbon, charged it, pressed every damn button combination with literally 30 different time lengths and NOTHING.
What the hell is going on, and is it recoverable? I really can't afford a new phone but I'm grounded till I get one.
qwahchees said:
So I wake up in the morning, decided to flash a zip for Zipalign at boot and in the meantime, also wipe dalvik, cache and fix perms.
I hit the reboot button after all that, and it's dead. Red LED, tried EVERYTHING. Took the phone apart, undid the ribbon, charged it, pressed every damn button combination with literally 30 different time lengths and NOTHING.
What the hell is going on, and is it recoverable? I really can't afford a new phone but I'm grounded till I get one.
Click to expand...
Click to collapse
Let it charge for awhile, at least an hour or so then give it a whirl. Although it sounds like you might have done this, but do it again, sometimes you have to hold the button for over 30 seconds, that would include holding the volume button as well, to get into the recovery or bootloader.
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
Let it charge for awhile, at least an hour or so then give it a whirl. Although it sounds like you might have done this, but do it again, sometimes you have to hold the button for over 30 seconds, that would include holding the volume button as well, to get into the recovery or bootloader.
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
Thank you, I'll try that.
An update, still broken
qwahchees said:
An update, still broken
Click to expand...
Click to collapse
Give this a shot:
https://www.youtube.com/watch?v=bzBQsMI5AEI
Different device but the protocol should be the same.

Won't start up help needed

Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Conquestfan said:
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Click to expand...
Click to collapse
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
DeadlySin9 said:
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
Click to expand...
Click to collapse
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Conquestfan said:
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Click to expand...
Click to collapse
Experiment and see if you can get it to stay there. If not, you may need to try a best buy if you can.
Sent from my SGH-I337 running BlackBox 3.0
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Conquestfan said:
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Click to expand...
Click to collapse
If it won't start they won't know it's rooted. They'll try to flash the firmware which will remove root if they're successful, so again they won't know
Sent from my Nexus 5 using XDA Free mobile app
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Conquestfan said:
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Click to expand...
Click to collapse
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
put it in downloadvolume down power and home button use odin to load factory file hope this helps
ron31 said:
put it in downloadvolume down power and home button use odin to load factory file hope this helps
Click to expand...
Click to collapse
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Conquestfan said:
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Click to expand...
Click to collapse
did you try factory reset
ron31 said:
did you try factory reset
Click to expand...
Click to collapse
I couldn't do factory reset because the phone wouldn't stay on long enough to do ANYTHING.
So as an update to this...
I was on my way to the closest store with samsung experience which is about an hour away from me and when I almost get there my phone RANDOMLY turns on...
I couldn't be more pissed and happy at the same time. So, obviously I try messing with it a bit and it shuts off again. This time I can get it to turn on after about 15 tries. Long enough for me to do a factory reset!
It lasted a good 30 minutes to an hour and it shut off again.
Hardware issue or is anyone else having this issue with 4.4.2 nc1?
No I haven't on mine you all have to bring it in for repair
ron31 said:
No I haven't on mine you all have to bring it in for repair
Click to expand...
Click to collapse
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Conquestfan said:
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Click to expand...
Click to collapse
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Conquestfan said:
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Click to expand...
Click to collapse
send it back to samsung
ron31 said:
send it back to samsung
Click to expand...
Click to collapse
I would but they don't accept anything past a year. If it ever boots up again I'm going to install a different rom and just cross fingers
I've been informed my phone might still be under factory warranty. Just out of speculation, if you root your phone and it ends up malfunctioning what would they do if you send it in for warranty? I'm not sure if my issue is hardware or software related at all.

2012 Nexus 7 in APX mode - HELP

So I was using my N7 as normal last night, starting up Kodi (Previously XBMC) to watch some shows before I went to bed, and as Kodi was starting, my tablet froze. I let it sit there for a good 10 minutes, nothing happened, so I proceeded to hold the power button down to force it to reboot, it turned off, and now it seems to be off forever..
It is showing up in my device manager as APX. I've tried all the tricks of holding down the power button + volume button to get into the bootloader, and it just won't give in. It is rooted, and it's been that way for a long time..
Is there maybe something that I missed in my research? It seems that there are two results; those who can hold down the power and volume and get into bootloader and go from there, and those who never revive the N7.
What are your thoughts?
-Seth
nightfox7 said:
So I was using my N7 as normal last night, starting up Kodi (Previously XBMC) to watch some shows before I went to bed, and as Kodi was starting, my tablet froze. I let it sit there for a good 10 minutes, nothing happened, so I proceeded to hold the power button down to force it to reboot, it turned off, and now it seems to be off forever..
It is showing up in my device manager as APX. I've tried all the tricks of holding down the power button + volume button to get into the bootloader, and it just won't give in. It is rooted, and it's been that way for a long time..
Is there maybe something that I missed in my research? It seems that there are two results; those who can hold down the power and volume and get into bootloader and go from there, and those who never revive the N7.
What are your thoughts?
-Seth
Click to expand...
Click to collapse
try removing the batt then wait for 2 min then put it back then plug it in pc then hold power button atnd up and down button
ngoralph said:
try removing the batt then wait for 2 min then put it back then plug it in pc then hold power button atnd up and down button
Click to expand...
Click to collapse
Tried this multiple times as well..
How did you even remove the battery? We're talking about Nexus 7 aka grouper, right?
nightfox7 said:
Tried this multiple times as well..
Click to expand...
Click to collapse
hmm i think its hardware problem, i also have this problem till now but got it working, but turning off the tablet makes it dead again
hmm for me i just kept repeating the process
---------- Post added at 02:58 PM ---------- Previous post was at 02:57 PM ----------
l33ch0r said:
How did you even remove the battery? We're talking about Nexus 7 aka grouper, right?
Click to expand...
Click to collapse
yes watch some youtube video bout it
l33ch0r said:
How did you even remove the battery? We're talking about Nexus 7 aka grouper, right?
Click to expand...
Click to collapse
It's super easy to pop the back off and unplug the battery.
ngoralph said:
hmm i think its hardware problem, i also have this problem till now but got it working, but turning off the tablet makes it dead again
hmm for me i just kept repeating the process
Click to expand...
Click to collapse
That's what I think as well. I read somewhere that its a CPU failure.
I'll keep on trying, i left it unplugged all night.
nightfox7 said:
So I was using my N7 as normal last night, starting up Kodi (Previously XBMC) to watch some shows before I went to bed, and as Kodi was starting, my tablet froze. I let it sit there for a good 10 minutes, nothing happened, so I proceeded to hold the power button down to force it to reboot, it turned off, and now it seems to be off forever..
It is showing up in my device manager as APX. I've tried all the tricks of holding down the power button + volume button to get into the bootloader, and it just won't give in. It is rooted, and it's been that way for a long time..
Is there maybe something that I missed in my research? It seems that there are two results; those who can hold down the power and volume and get into bootloader and go from there, and those who never revive the N7.
What are your thoughts?
-Seth
Click to expand...
Click to collapse
Mine did this...Stuck at the Google Boot Logo and when I rebooted all i got was APX mode. Unfortunately for me the only way I got it fixed was to buy a Nexus 7 from Ebay with a broken screen for parts. Then I removed the motherboard from the broken one and replaced my bad motherboard with the good one. I tried everything before going this route.
Just an update:
I never was able to revive the old girl. Tried just about everything short of reflowing the board.
I found a logic board on ebay for pretty cheap and dropped it in, it works great and now I have more space! I used to have a 16, now it's a 32.
Also, I put Cyanogenmod on it, and I love it. Much more responsive than it used to be.
-Seth
Another update, she's still going strong, so it wasn't any other failures, only something on the motherboard.

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