[Q] Camera wont focus after update - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi guys , everything was working fine with my new note 3. I have it for 4 days. Today , i updated the phone , it was some 190 mb patch. Phone restarted , installed everything and it was running as always. But then i tried camera , because there was some new feature with photo preview or whatever and the thing is that camera wont focus at all. It doesnt matter if low light or good ligh , flash on , of. It just wont focus anymore.
please guys help
Edit : I have just realised that camera can focus really close objects , like in 10 cm distance. But thats all.

Anethon said:
Hi guys , everything was working fine with my new note 3. I have it for 4 days. Today , i updated the phone , it was some 190 mb patch. Phone restarted , installed everything and it was running as always. But then i tried camera , because there was some new feature with photo preview or whatever and the thing is that camera wont focus at all. It doesnt matter if low light or good ligh , flash on , of. It just wont focus anymore.
please guys help
Edit : I have just realised that camera can focus really close objects , like in 10 cm distance. But thats all.
Click to expand...
Click to collapse
Hi,
I'd suggest trying some different camera apps, just to see if the focus behaves differently in other apps. Then I'd try different settings in the stock camera app like auto focus, smart stabilization - just to see if the outcome is any different. If the camera indeed behaves differently on other apps or other settings in the stock app, than it might be a software issue (factory reset maybe?). I mean since you say it appears since updating, a factory reset might fix it...who knows.

Tried everything
Tried google camera app , tried reseting setting on samsung camera , still only macro is working.
By doing factory reset , all of my data and app will be deleted ? I dont really want to do that.

Yeah, that will wipe your data aswell. You could use full backups if you're rooted or if you have custom recovery flashed, but if you are using pure stock, then I can understand that you're not into wiping everything. Other than wiping, I can't give you more advice. Maybe someone else knows what to do.

Factory reset done , still not working
Anethon said:
Tried google camera app , tried reseting setting on samsung camera , still only macro is working.
By doing factory reset , all of my data and app will be deleted ? I dont really want to do that.
Click to expand...
Click to collapse
I just did factory reset and camera is still unable to focus I guess that i am sending this phone right away tomorrow and gonna change it for xperia z2 Note 3 is amazing but camera in low light is bad. And i need good camera in low light. Gonna miss S pen , bit amoled screen , usb 3.0 , 32 gig of internal storage and more. But low light camera performance is really poor.

I've had this problem on my note 2. It is a hardware problem. I had to replace the camera itself and it worked fine after. Something must've borked it during the update. Very uncommon, though.

Related

Galaxy S camera problems

Just as the thread title says, my camera is full of bugs, unable to change iso/exposure properly and hangs when I try to focus or take a picture. Had the same problem when using jf4 and jm2 as well as third party camera apps. Is this a software or hardware problem? And any solutions?
you are the very first person to complain about this.
just about every body else loves the camera, including me
http://forum.xda-developers.com/showthread.php?t=731846
AllGamer said:
you are the very first person to complain about this.
just about every body else loves the camera, including me
http://forum.xda-developers.com/showthread.php?t=731846
Click to expand...
Click to collapse
I had problems testing the panorama shot, but I never complained, mostly because I don't take pictures and I was just testing it. Also, in the camera's defense, I was talking pictures in a room, where perhaps there was an issue due to corners while the shot is intended to be of landscape....any thoughts?
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Qazz~; said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Click to expand...
Click to collapse
Is this lag ?
Not much lag, but like I said its real buggy, can't even focus.when I tap on an area the box shifts to wheretapped but it does not focus, the box will now get stuck there and the iso/exposure will not change then usually the camera will stop working
Qazz~ said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Click to expand...
Click to collapse
now, that is an actual problem.
did you try rebooting the phone?
if you can't take even a normal picture, you might have an defective camera
Taking a picture is a hit and miss affair, takes pics 2 out of 10 times i try, it should be a camera problem, going to send it in for warranty now. will report back when its fixed
Have you tried a hard reset to see if the problem goes away?
Whenever things start to go wierd, I alway 1)Soft reset 2)If it does not work do a hard reset 3)If still doesn't work, find out if everyone else with the same firmware has the problem 4) Finally, go to the shop for a replacement, it's likely then to be a hardware issue.
If you have 'fring' installed uninstall it and camera will stop failing
Just updated to JM2, I have fring installed, never had such problem even with stock...
Sorry my bad, fring was recently fixed for sgs
Sent from my GT-I9000 using XDA App
Soft reset, hard reset, flashed firmware again. All did not work. Was sent in for repair a few hours ago, they said it would take 2-3 days, had jm2 on it though and where I live the latest firmware is jf4. Hope they don't bother about that. Hoping for the best
Update!
Just got phone back from Samsung after waiting for 4 torturous days, everything seems to be in working order now, the auto focus is still pretty slow though but other than that its great.
So after all it should have just been a hardware problem as the customer service lady told me that they changed the pcb of the camera
Qazz~ said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Click to expand...
Click to collapse
I had the same problem get voodoo lag fix if you have any other lag fix un do them before running the voodoo it works rember after you do the lag fix it takes a long time to boot
here is the fix to camera problem!!!!!!!
I had the same problem get voodoo lag fix if you have any other lag fix un do them before running the voodoo it works rember after you do the lag fix it takes a long time to boot
HELP PLEASE.... I bought a new Galaxy S Captivate about 3 weeks ago and i think alrealy had the new Android 2.1 with the GPS Fixed. The Camera was working until a few days ago. Every time I start the Camera app, after just 2 or 3 seconds I am getting the Warning message "Camera Failed". I can only press okay and the Camera app closes. I tried many times and it is always the same.
I tried soft reset, and hard reset which errased all my data, and nothing. Today I decided to upgrade to the new Leaked version of the Froyo 2.2 to see if it would help. Nothing helped. I AM STUCK....
I called Samsung 3rd level support and they said that I should send my phone to them for them to REFLASH my phone. If that would not fix they would replace and send another phone to me.
My problem is that I am out of the USA (I am in Brazil now) for the next 3 months, so I would like to find a way to fi via software now.
Since Samsung said that the best way to fix this Camera problem is the FLASH the phone, and only SAMSUNG has this special flashing software, my question is:
1- DOES ANY ONE KNOWS WHER I COULD DOWNLOAD THIS SAMSUNG FLASHING SOFTWARE ? ANY WHAT WHERE I COULD GET THE ROM ORIGINAL CAPTIVATE 2.1 VERSION?
2- I only know this 2 ways to flash or upgrade my phone,
I897UCJF6-final-OCD-REV0.rar (for Android 2.1)
I897UCJI6-OCD-REV02-Low-designgears.exe (for Android 2.2 leaked version)
But I am not sure that this is the SAMSUNG FLASH version that they are talking about , is it?
Where can I find the real Samsung Flash software ? PLEASE HELP
Solved Thanks to Voodoo
Had practically the same problem, Camera failed yet it worked for Video and even in Panorama mode, I didn't install anything new other than some themes from the Market, I tried factory set, removing the battery ... nothing worked, so I disabled OCLF, uninstalled it, and installed Voodoo lag fix instead, that made the trick !! Don't understand why though , but anyways it's working now
twingerbread 3.3 - video camera
alovell83 said:
I had problems testing the panorama shot, but I never complained, mostly because I don't take pictures and I was just testing it. Also, in the camera's defense, I was talking pictures in a room, where perhaps there was an issue due to corners while the shot is intended to be of landscape....any thoughts?
Click to expand...
Click to collapse
the camera is definitely broken. I'm running kernel 2.6.32.9, twingerbread 3.3 on sgh-i897; and the video option is no-fugu. force-close EVERY time I try to use it.
When i try to camera it says "camera failed".Soft reset, hard reset, flashed firmware again. All did not work

camera focus did't work at all

okay i just got my new s4 yesterday, took a few photos with it and it all worked amazing.. and then i upgraded its android from 4.2 to 4.3 (it asked me if i want to upgrade). but i didn't try the camera again until later in the evening.. i opened the stock camera app- it was blurry. and i mean blurry as hell.. it couldn't focus anything, like the focus didn't worked at all.. i could only see clear image if i bring the phone very very close to the thing i want to see.. and when i shaked my phone a bit, i could hear the lens inside jumping.. restarting the phone didn't helped.. and after about half an hour i tried the cam again, it magicaly fixed itself.. so far it focuses very good, but im afraid that this problem could happen again. so, i guess it's either a hardware problem, or the newer android version, i'm not sure.. anyone had the similiar problem?

G2 camera doesnt focus

I'm currently on stock zvc rooted with twrp from autorec. I have been using Jishnu's 4k cam mod for a while now and its worked perfectly fine but all of a sudden my camera lost the ability to focus. It did this a couple days ago and I tried restoring camera from Jishnu's camupdate apk and then reinstalling and also installed xdabbeb's 4k cam and it wasn't working but after 15 mins or so I went back to the camera and it was working again. This time though I tried to do what I did before but it doesnt have any effect on it. I no longer have the stock camera files does anyone have them so I can try that out? A flashable zip would be even better if possible. Other then that does anyone have any idea what I could do besides tot'ing back which I'd rather avoid if possible?
Did you try another camera app to make sure it's not a hardware issue?
If I helped you, please thank me
got a stock non rooted d803 and camera just wont focus as well
takes nice close up pics but anything further than 2 inches and its out (even manual focusing doesnt work)
tried other camera apps and no joy, went as far as factory reset and nothing
LG and phone company tech advised bringing it in for replacement
AnteusFogg said:
Did you try another camera app to make sure it's not a hardware issue?
If I helped you, please thank me
Click to expand...
Click to collapse
Sorry for the late reply didn't notice I got two replies but I had tried google camera and another random camera before
and they both wouldn't focus at all. However my camera is working now I went and tot'd to stock 4.4.2 but the camera
wasn't working immediately after doing that it still wasn't working so I was afraid maybe the hardware was broken. But
after installing the 4k camera mod and doing some messing around with the camera and then leaving the phone alone
for a while with the camera app running in the background it works again. Its very weird I don't really understand it what
threw me off as well was after running titanium backup to restore apps/data the camera was still working so I started
setting stuff up. I noticed the xposed installer was not up to date so I went and updated it and then rebooted the phone.
After that I checked the camera and it wasn't focusing again at all. I figured xposed might be the culprit so I went and
uninstalled it then rebooted but it didn't have any effect the cam still wouldn't focus. So I reinstalled and enabled it and
did the installing 4k mod messing with camera and leaving it alone routine and after a while the camera is working
again. Very suspicious I'm at a loss but I went and did a nandroid backup while the camera was working so if anything
I can restore that and hopefully fix it.
dredd2099 said:
got a stock non rooted d803 and camera just wont focus as well
takes nice close up pics but anything further than 2 inches and its out (even manual focusing doesnt work)
tried other camera apps and no joy, went as far as factory reset and nothing
LG and phone company tech advised bringing it in for replacement
Click to expand...
Click to collapse
Try my 4k camera method I mentioned if you have questions let me know but quote my post so I can know that you replied.
OfficialPerson said:
Try my 4k camera method I mentioned if you have questions let me know but quote my post so I can know that you replied.
Click to expand...
Click to collapse
I have exactly the same problem and I installed your 4k camera but its still doesnt work.
I tried also factory reset and installed the latest stock rom and it also doesnt help.
please help me, I'm in despair.
crmadrid said:
I have exactly the same problem and I installed your 4k camera but its still doesnt work.
I tried also factory reset and installed the latest stock rom and it also doesnt help.
please help me, I'm in despair.
Click to expand...
Click to collapse
Sorry for the late reply but my camera still isn't working properly. Whenever I open a camera app its all blurry and it won't
focus what I have to do everytime I need to take a picture of something is shake the phone around in different angles and
sometimes hit it near the camera region lol. I find that after giving it a good shake/hit it'll start focusing again. I don't know if
that means theres a problem with the OIS interfering in some way since the lens can move around and stuff so maybe shaking
it makes it focus correctly but its annoying.
I would go bring the phone in for repair/replacement if you're covered. I would do it myself but I plan on getting the G3 soon
anyway so don't really need to fix this one. Hope it works out for you though.

S8 weird camera problem

Hi guys, I have been dealing with s8 camera problem for months now and decided to ask before I smash my phone into the wall.
Problem looks simple, I start recording and it randomly stops. Its followed by quick flash(the one that you see when switching the camera on) and looks like camera is restarting. It happens after 2,5, 10 seconds or sometimes doesn't happen at all. I recorded a video of my baby and after 20s I found out that recording stopped and I didn't get anything. I tried to use a camera in safe mode, seems to be working fine there.
Does it mean that some apps interfere with camera app? Also tried cleaning the cache which didn't help. Is there a way to find what apps are causing the issue? Is factory reset best option in my case? I would add that I can see those weird flashes even when I'm not recording and camera is simply switched on.
I would appreciate any help guys. Thank you.
Do you try some other camera apk ?
zelenko said:
Do you try some other camera apk ?
Click to expand...
Click to collapse
Yes, they worked fine and didn't have any issues. I would like to use an original app tho because I find it much quicker and less complicated. Wonder if it's maybe related to Samsung cloud sync. I'm just too scared to factory reset lol
So you are saying that U never tried to solve the problem by doing a factory reset? That should be second thing on your list, after restarting. xD

Stock camera app not working

Hello everyone! I'm facing a few problems with the stock camera app:
- It closes before 3~5s without throwing any errors
- auto brightness fails to balance the brightness (full light or no light at all)
- portrait mode freezes the app
I already tried to perform a factory reset many times with no success.
I'm living with this problem since first android 9 release. Right now I'm completely annoyed by this.
Is there any way to reinstall the whole system or any other way to fix this issue? I must say that the camera works fine with other apps like instagram, WhatsApp video calls and skype... Looks like something related only with the stock app.
leandrogs99 said:
Hello everyone! I'm facing a few problems with the stock camera app:
- It closes before 3~5s without throwing any errors
- auto brightness fails to balance the brightness (full light or no light at all)
- portrait mode freezes the app
I already tried to perform a factory reset many times with no success.
I'm living with this problem since first android 9 release. Right now I'm completely annoyed by this.
Is there any way to reinstall the whole system or any other way to fix this issue? I must say that the camera works fine with other apps like instagram, WhatsApp video calls and skype... Looks like something related only with the stock app.
Click to expand...
Click to collapse
What rom do you have? Factory reset does reset the whole system. You can try to use unbrick tools to flash every partition new but this will be the same.

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