[Q] [solved] Is this recoverable (factory restore and no launcher)? - Defy Q&A, Help & Troubleshooting

I have a rooted defy XT on Republic Wireless. I removed a load of system apps and all was going well until I did a factory restore. Upon initial bootup, it asks me to sign into Google but no keyboard pops up. The screen works, so I can skip that, but the launcher doesn't run and hitting "home" reboots the phone. Every time.
I'm pretty sure I didn't remove the stock keyboard (I've always like Swype) but I probably did remove the stock launcher. I should have a TitaniumRoot backup but no way to launch the app. I also think the factory restore turned off USB debugging.
Some questions:
1) If I get an USB OTG cable, will it work upon initial boot after a factory restore and let me sign into Google? That way I can hopefully push apps
2) Any way to remotely enable USB debugging? I have the backups on external USB and Google drive
3) Any other creative way to get this thing going again?
Thanks
Edit
I'm not entirely sure of the precise formula but the solution was something along these lines
1) re-ran the factory restore
2) at the Google log-in page I long-pressed the text box which brought up the 'input method' dialog. This is where it gets a little hazy - I'm not sure how, but some combination of presses brought up the swype keyboard and I could successfully log into Google
3) at this point my gmail synced up and I started receiving mail notifications
4) from my PC, i emailed a link to an play store app and waited for the notification
5) when the email arrived, clicking the link launched the app store which upgraded (which was the reason apps didn't sync automatically?)
6) found my launcher app and installed it
Its quite an esoteric situation but hopefully this helps someone. I'll make the subject line more descriptive too

Related

How to stop it downloading apps?

I have just taken delivery of my new N4, turned it on and set it up but now it is downloading all the apps I have installed on my Nexus 7.
Although I want some of them, I don't want several GB of games which I will then have to remove. Had to put it in airplane mode for now but I can't find any way to cancel the downloads.
On the market screen, when it shows your apps which auto downloading , you can see up and right corner a "button" to cancel the procedure.
During the initial set up it will have asked if you want to restore your account to this device. If you left that ticked then it will do this.
Thanks, least I know for next time. It had already downloaded loads when I realised.
Factory reset and choosing not to restore settings also worked.

[WARNING] NookColor Tools can cause forced factory reset

I couldn't see anything about this on the forum so far so I thought I ought to post a warning myself....
NookColor Tools is a great app, but don't be tempted to experiment with the menu entries further down the "All Settings" menu, as some of them (for example the multiple "Settings" entries) will force your NST/N2G to factory reset. Basically a B&N dialog appears and says something about a security or permissions breach detected, then forces a reboot and factory reset.
You have been warned!
The following [useful] menu entries are known to be safe:
About Your NOOK
Battery use
Development
Device Info
Diagnostics and Logging
Locale
Manage applications
Quick settings
Running services
Screen
SD Card
(Tested using N2G running 1.2.0 firmware, rooted using GlowNooter 1-12-25)
I can confirm this - just happened to me.
And me
Sent from my Nexus 4 using xda app-developers app
Yup! This happened to me too last week when I first rooted my Nook. I wish I had seen this earlier. It would have saved me from having to root again.
This has happen to me too yesterday. +1
I have made CWM backup just one day before it, but I should mention that it doesn't backup My Files folder from internal storage partition actually, because the 'media' partition just wasn't mount by CWM at all (at least it worked that way in my particular case). So be careful and backup your books and etc from internal storage partition manually if you need them.
I would recommend to have whole ROM (internal storage flash memory) backup to everybody (nookmanager or nogie will help to do it if you don't know how to use dd in adb shell). It obviously rules. I'm glad I had it.
Why isn't this thread stickied? This seems like Need to Know Information.
Oh crap. Does this mean that secret Barnes & Noble stuff is breached? Or does it just mean that the system finds out that it is rooted? Either way, that isn't good. This did get me thinking, if those settings exist, are they included, but blocked by the stock ROM? We already know about the secret factory menu, so is it possible that there are more menus like that? Possibly some that allow acces to that part of settings without causing a security breach?
Sent from my NookColor using xda app-developers app
More likely the settings entry is doing exactly what it is supposed to, and the way it's triggered stock just happens to show it as an entry. I just did this myself on accident, I think I'll leave it in reader only mode for a while, I rarely use the "tablet mode" features.
==EDIT== I do miss the screensaver banner editing (had it as an "if found, contact" notice) and the persistent battery bar I had though. I guess it's less likely to die quickly in reader only mode so the bar isn't really needed any more
I can confirm this. A few NookColor Tools settings don't work (they throw me back to main NCT menu), and at least one of them shown me the security breach message and then restarted my Nook Simple Touch.
After restart, Nook started to boot, but never finished doing that. Eventually i pushed at the top part of the screen - and that brought up the Quick Settings dialog (where you can enable/disable WIFI). After that, the top Android bar appeared, but the screen remained black.
My guess is that since i disabled B&N tools with NookManager, Nook had no home to run, or something like that.
Eventually i had to restore pre-rooting backup i've had.
Goggles2114 said:
Why isn't this thread stickied? This seems like Need to Know Information.
Click to expand...
Click to collapse
+1 for making this thread Sticky!!
Just reporting:
Device Registrator can force factory-reset as well. If you register with it and then tap "unregister user."
I was running rooted 1.0.1 rooted with nookmanager.
Mineturtle33,
I'm thinking it's interesting, because the "security breach" problem may be related or the same of you first try to port CM7.
You agree?
Maybe better understanding of that can also solve some of the problems of the port!
Yes, and no. When it recently factory reset on me it was related. When I first tried to port SnowMod (not CM7 btw, but a NST optimized CM7-like ROM) It factory reset when I tried to open an app in the android launcher. This may or may not be related.
Sent from my NookColor using xda app-developers app
This is an old thread but I found this error myself much to my chagrin. I decided to test every selection. Every menu is okay to go through except the second settings down on the list and the registration menu. Some of them cause weird behavior (one of the timezone selections killed button savior after opening the registration menu) but are harmless from what I can tell. I wish there was some way to remove the second "settings" selection since it is on the bottom of the first page and someone could accidentally click on it instead of going to the next page. I tried backing up, letting it reset itself. and restoring, but it seems to be a flag that is on the system. Perhaps there is a way to turn it off but that is beyond me.
Agree
t_0_0_l said:
This is an old thread but I found this error myself much to my chagrin. I decided to test every selection. Every menu is okay to go through except the second settings down on the list and the registration menu. Some of them cause weird behavior (one of the timezone selections killed button savior after opening the registration menu) but are harmless from what I can tell. I wish there was some way to remove the second "settings" selection since it is on the bottom of the first page and someone could accidentally click on it instead of going to the next page. I tried backing up, letting it reset itself. and restoring, but it seems to be a flag that is on the system. Perhaps there is a way to turn it off but that is beyond me.
Click to expand...
Click to collapse
This happened to me too! I was looking for a way to change the time, as the UK has just changed to DST, and hit upon a "settings" that caused a bricking! I agree that this should be a "sticky" warning for noobs (such as me) to read first

Restore from google backup

I am trying to migrate from my Nexus 9 to this new tablet. I tried all the options and there's no automatic restore kicking in.
I have tried
Set up near-by device
Just sigining in with my google account and there's no prompt to restore from backup.
There's no restore option under google in setting either
Does this tablet not support this basic Android feature.
I was able to use my phone as a "nearby device" and for the most part it figured out my apps and background and installed them all. It did not move pics or videos but that is all on Drive anyways. Make sure both devices are on WiFi, I noticed it won't work on phones when they are on cellular.
Sent from my Pixel XL using Tapatalk
That's strange. I did the nearby device and finished the wizard but nothing was trigger on the Mediapad. The wizard finish without installing anything.
At the first try I only got 3 apps of 130+ installed from my previous LG GPad 8.3 tablet. I did a factory reset to try again and no apps got installed at all so I used 'My App List' to download all my apps and set them up manually.

how do i stop system update in progress?

can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process .
i entered my google account and it kept on freezing and would not set up
failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device
but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2
i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible
i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
gdroid666 said:
can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process . i entered my google account and it kept on freezing and would not set up failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2 i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
Click to expand...
Click to collapse
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
v12xke said:
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
Click to expand...
Click to collapse
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automaticall reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
gdroid666 said:
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automatically reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
Click to expand...
Click to collapse
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
v12xke said:
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
Click to expand...
Click to collapse
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
gdroid666 said:
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
Click to expand...
Click to collapse
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
i have no idea what you just said ,no idea how to do any of that ,this is a stock phone , there is no TWRP
how do you wipe and install and flash full google image
wifi is not an issue
yes i am aware apps are linked to the account but this is still retarded , it should put the apps under heading of which devices they were installed on when logged into that account ,now i got apps for 5 phones ago different carrier apps samsung app and all kinds of other **** ****ting up the list
if google had any god damn common sense they would at least include an option to list by device ,show you which apps you installed on which devices when you were signed into the account this is a really piss poor way of doing things , but then again so is everything google developers do
what makes it even worse is that there are apps in there that were not even installed by the account
but that were previously installed on other devices before you sign in like carrier apps and system apps and manufacturer apps all the preinstalled crapware so if you even sing in on a samsung device even for a minute it all gets sync to the list and there is not way to sort it, you can not filter by device
v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
gdroid666 said:
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
Click to expand...
Click to collapse
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
v12xke said:
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
Click to expand...
Click to collapse
i can't use titanium backup because this is a stock device with major battery issues that has already been sent for warranty 3 times and been given back to me in the same condition with the same issues,early shut down and ridiculous battery drain
i can't root the device because it will void my apparently utterly useless warranty and i'm not sure i want to even do anything to this device now because it has so many issues with boot loops and early shut downs which i am already having since i got it so why would i want to complicate things and take more risks with it by adding root or custom roms when the damn thing don't even work to begin with, nobody can give a definite answer as to why these issues happen so i would rather wait till someone gets to the bottom of it which will probably be never
backup and restore should be simple and straight forward and reliable
it should show you a list of apps in both drive and on the device that you can restore from
not just list one latest one , this is not rocket science it should be part of the most basic functionality of the OS
and it is a mess there is really no excuse for this at all
i bought this thinking i could root flash custom roms and xposed but now i am scared to even power it on
i been waiting for 10 months now to get a device i know is not already fukt and can get over 1.5 hours SOT ,so i could start from a device i know had no known issues ,during this time N gets released and all these issues crop up and huawei and google refuse to
do anything for 10 months except waste my time making me send my phone 3 times only to return it without doing anything to it
and every time i send it in ,3 times now i have this issue and now they send me another label to send it back but will not guarantee i will be sent a replacement i do not have time to be setting up the hone every single week again and again every time i RMA it
this whole thing is ridiculous this post was least of the wasting of my time i can assure you of that
yeah i could have tried to do it manually but i do not remember what every app and setting had was from a phone i have not used in 2 weeks
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
v12xke said:
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
Click to expand...
Click to collapse
probably will be expensive to get installed $20 is cheap but it will probably cost $200 to put in, i hear this device is not easy to open at all
it probably was the battery it had severe battery drain before when i sent it in on MM, but now it has early shut down on top of it since they updated it to 7.1.1 and now to 7.1.2
they made it worse plus it has a big chip on the back bezel and a little chip

Yotaphone 2: How to stop tutorial from running after factory reset?

I'm not sure of the reason, but the touch screen of my Yotaphone 2's e-ink stopped working. The e-ink screen itself visualises what it is supposed to, but it doesn't react to touches. The LED screen is OK. I thought this may be a software problem, so I did a factory reset that would probably eliminate it. It didn't, and the problem that I have now is that I can't even use the LED screen, because at startup it runs the tutorial, and the tutorial requires you to interact with the e-ink screen, which, in my case, is impossible, because it is not responsive to touches. So I never get to the "desktop" and the app launcher - the tutorial has to be completed. If I slide from the top rim I can get into Settings. I've tried stopping the process from the list of active apps, but it doesn't work. Anyone has an idea what to do?
I have the same issue yesterday and couldn't find a way to bypass the tutorial. As you I tried to kill the process via adb and didn't work. I also thought that there might be a place in the phone where the app checks to see if it has been run as it only runs the first time.
Two things to try:
1. Do you have the folder /data/data/com.yotadevices.yotaphone2.tutorial ? I see this in my phone so maybe it is created as a check. The folder is empty, you can try to create it as root to see if this bypasses?
2. Send the events via adb sendevent to the /dev/input/event4 or via input tap. You will need to calculate the coordinates somehow.
Good luck!
jaboto said:
I have the same issue yesterday and couldn't find a way to bypass the tutorial. As you I tried to kill the process via adb and didn't work. I also thought that there might be a place in the phone where the app checks to see if it has been run as it only runs the first time.
Two things to try:
1. Do you have the folder /data/data/com.yotadevices.yotaphone2.tutorial ? I see this in my phone so maybe it is created as a check. The folder is empty, you can try to create it as root to see if this bypasses?
2. Send the events via adb sendevent to the /dev/input/event4 or via input tap. You will need to calculate the coordinates somehow.
Good luck!
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There was nothing I could do about it, but I found a workaround which would at least let me use the phone somehow. From the bottom side you can launch Google search and search for a popular android app, which will take you to the Play store. From then I installed Sidebar Lite by Mohammad Adib (probably other sidebar launchers would also work) and then the sidebar launcher works on top of the Tutorial and you can dock several apps in there.

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