[Q] D800 sensor issues - G2 Q&A, Help & Troubleshooting

i have a very strange issue with this phone. no of the sensors work. i installed Phone Tester from play store to check what was going on and it couldnt get a read on any of the sensors.
no accelerometer
no gyroscope
nocompass
no magnetic field sensor
no proximity sensor
no light sensor.
anyone else having this issue?

KK modem fixed it for me on d806, this is a very popular issue.

Choristav said:
KK modem fixed it for me on d806, this is a very popular issue.
Click to expand...
Click to collapse
i know of the kk modem fixing rotation problems. ill give it a try

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EB13 Magnetometer / Accelerometer issues

Hey Everybody I have experienced and corrected the compass / magnetometer issue in the epic by calibrating the unit upside down.
I am curious of a few things.
Does your Magnetometer work correctly without calibration in EB13?
If you calibrate with your screen facing up does it cause the Magnetometer to display erratic results EB13?
If you calibrate the unit while the screen is facing down does it solve the issues?
What Hardware revision are you on?
_____________________________________
::My Results::
Used exe from Samsung to update
Compass didn't work right after the flash.
Calibrated display upside down.
Used compass calibration tool.
Now it works great.
GPS is great.
EB13 is better than DK28 but still has issues....
Hardware Revision
D700.0.5
My old man updated OTA. his compass was fine. Never rooted or flashed.
Mine was messed up by flashing dk28. horribly.
Rooting and running "/system/bin/sensorcalibutil_yamaha" face-up fixed the erratic behavior.
"Settings>display>calibrate" face-down fixed the backwards reading.
Works great now.
EB13 has a calibrate option where I don't recall seeing it in 18?
Hey all,
I am just curious if there is a corrilation between hardware revision and sensor issues. What hardware version are you guys?
Thank you!!!
I noticed issues with the accelerometer mainly when playing Words With Friends. It was damn near impossible for me to not have the words constantly shuffling. This was after having calibrated with the phone face up. I just recalibrated with the phone held upside-down on a door frame and now have no letter shuffling issues in Words With Friends...
gremlyn1 said:
I noticed issues with the accelerometer mainly when playing Words With Friends. It was damn near impossible for me to not have the words constantly shuffling. This was after having calibrated with the phone face up. I just recalibrated with the phone held upside-down on a door frame and now have no letter shuffling issues in Words With Friends...
Click to expand...
Click to collapse
Did it how you did it and.now I have no more rotation lag. Thanks
mindinfiltrator said:
Hey Everybody I have experienced and corrected the compass / magnetometer issue in the epic by calibrating the unit upside down.
I am curious of a few things.
Does your Magnetometer work correctly without calibration in EB13?
If you calibrate with your screen facing up does it cause the Magnetometer to display erratic results EB13?
If you calibrate the unit while the screen is facing down does it solve the issues?
What Hardware revision are you on?
_____________________________________
::My Results::
Used exe from Samsung to update
Compass didn't work right after the flash.
Calibrated display upside down.
Used compass calibration tool.
Now it works great.
GPS is great.
EB13 is better than DK28 but still has issues....
Hardware Revision
D700.0.5
Click to expand...
Click to collapse
Thank you so much! I was on the verge of returning my handset due to the compass not working, I figured the unit was broken. I could not find any info anywhere, and this fixed everything. Now CDompass works, as does Google Sky Chart. Yeah! Thank you!
using bonsai 3.0.0 rom and kernel
both sensors working great no need to calibrate.
i could be wrong but i think everyone has the same hardware version unless somehow you were part of a beta test and have the beta hardware.
i have the same hardware as you.
Unfortunately for me, none of the tips provided here or elsewhere worked. My hardware revision is same as the others here: D700.0.5
I have calibrated the phone facing up, facing down, facing sideways. Ran the sensorcalibutil_yamaha util. Nothing. On a flat surface, the phone points North where West should be. If I rotate the phone a little, it changes its mind completely and thinks East is where West should be.
It has done this with all the various official and unofficial ROMS I have installed on this thing. Is there anybody else in the same boat as I? Is my phone broken and would Samsung fix this under warranty?
Thanks.

S4 9507V sensor issues with cm12.1 snapshot

Sensors are not working at all. Screen rotation isn't.. And phone calls don't shut screen off by ear.
Cpu-z isn't displaying sensor status
Got some sensor testing apps and they also don't pick up sensor activity, however they detect the sensors present and give full hardware details.
I got the 9507v
Anything....????? Please
RemixedCat said:
Sensors are not working at all. Screen rotation isn't.. And phone calls don't shut screen off by ear.
Cpu-z isn't displaying sensor status
Got some sensor testing apps and they also don't pick up sensor activity, however they detect the sensors present and give full hardware details.
I got the 9507v
Click to expand...
Click to collapse
Im saying its the rom bugs.
You can check if its the phone or the rom by flashing a stock rom
RemixedCat said:
Anything....????? Please
Click to expand...
Click to collapse
You flashed wrong custom ROM for the GT-i9507V. That ROM is for GT-i9505 (jfltexx). Flash the stock ROM for recover your device.
Any cm snapshot ROMs for it? I was told it would work fine

All sensors stopped working after N DP4 Update

After upgrading to DP4 directly from Marshmallow all my sensors have stopped working. Ambient light sensor isnt working, gyroscope isnt working, proximity sensor isnt working. Having bad luck with these N beta's, the last update stopped my device from booting up and now this update has messed all my sensors
Ame123 said:
After upgrading to DP4 directly from Marshmallow all my sensors have stopped working. Ambient light sensor isnt working, gyroscope isnt working, proximity sensor isnt working. Having bad luck with these N beta's, the last update stopped my device from booting up and now this update has messed all my sensors
Click to expand...
Click to collapse
Me too! I wish I could say I've found a fix. That's one reason I'm looking around here. But it is kinda nice to see that I'm not alone. Lol.
Sent from my Nexus 6P using XDA-Developers mobile app

Sensor not working anymore

Hi, anybody can help me, my yd201 proximity sensor not working, i did everything flashing all rom on the forum to try fix this but it still doesn't work. (from 4.+ to the latest MM) with all firmware. i just trying full unroot my phone on root apps then wanna clean system apps using twrp so am try deleting root forder from latest twrp to clean everything, now proximity sensor not working what ever i do rotate, calling, and the biggest problem is back screen is not working too,. download sensor test from the market is working too(device sensor hardware not support on this phone)
please help me what should I do.. if anyone knows where can buy motherboard for yotaphone please give me the link. tnks.
Dahlan abdullah said:
Hi, anybody can help me, my yd201 proximity sensor not working, i did everything flashing all rom on the forum to try fix this but it still doesn't work. (from 4.+ to the latest MM) with all firmware. i just trying full unroot my phone on root apps then wanna clean system apps using twrp so am try deleting root forder from latest twrp to clean everything, now proximity sensor not working what ever i do rotate, calling, and the biggest problem is back screen is not working too,. download sensor test from the market is working too(device sensor hardware not support on this phone)
please help me what should I do.. if anyone knows where can buy motherboard for yotaphone please give me the link. tnks.
Click to expand...
Click to collapse
Open the phone dialer and dial *#*#4636#*#* , if it doesn't work the first time try the code again and it should open the hidden testing menu, choose device test and you can manually test all the phones sensors to confirm if the proximity sensor is working or not. I had a s7 that did the same thing, the proximity sensor just quit working one day and I confirmed it wasn't working with this method. Good luck.
same result, not working too.
maybe problem is from hardware,
any idea on how to fix it, just something like using xposed or what?
Dahlan abdullah said:
same result, not working too.
maybe problem is from hardware,
any idea on how to fix it, just something like using xposed or what?
Click to expand...
Click to collapse
I just dealt with it, sometimes it would work and sometimes it wouldn't. There's an app on the play store that you can use for screen rotation, I ended up using that when I absolutely needed rotate the screen.
i dont care about rotation screen.. i just want the back screen working normally, if tap transfer button on color display it won't open it on epd screen when i rotate the phone..
I don't know if it happened the same with you, I own a YD206 so I am not sure how YD201 behaves, but there's a problem with proximity sensor that makes it working all the time, I have wrote a comment about it and will try to contact Yota about this, meanwhile it would be important for people that are not aware of this problem because is such a faint light to actually confirm if the same is happening to them, YD201 or YD206:
I discovered that I also have this problem, I was with the wrong radio, had to flash the Chinese radio and it suddenly appeared, this is what I have found I have an YD206, so I wonder how the YD201 behaves:
On YD206:
With wrong radio. radio (Russia xx versions) on YD206 , in KitKat or Lollipop ROMs the proximity sensor is OFF by default BUT, as soon you turn ON an app that uses it, it won't turn off again, it keeps blinking even if you force kill the app that started. However it will turn off if the screen is off, after 5 seconds after. Also it's important to acknowledge that 2G only with this radios fails. On Lollipop Wifi won't turn off automatically, just manually.
YD206 With the correct radio. radio S01_003_3034_CN1_M05 2G 3G (UMTS) and 4G (LTE) all work and with better reception, but as soon the screen is ON, the proximity sensor starts working, does not matter what app you have open, when you turn OFF the screen the proximity sensor will turn OFF in about 5 seconds. If you are using the EPD screen the proximity sensor will turn OFF faster than 5 seconds, but as soon you touch the EPD it will turn ON for 3 seconds or so. On Lollipop Wifi won't turn off automatically, just manually.
So the problem acts differently when you flash a different radio, I am not sure where's the bug comes from, but it seems there's also a bug with YotaRom. There's a Xposed module to disable proximity sensor in specific apps, I haven't tried that, I also would like to know how this behaves with the Marshmallow Beta.
(For the ones that are not aware of this problem, keep in mind that to see this problem you need to be on a dark place to see the very faint red light of the proximity sensor.)
Best regards,
This problem is also being discussed here: https://forum.xda-developers.com/yot...tive-t3520013/

Proximity and ambient light sensor stopped working!!!

I don´t know if it´s a coincidence or not, but I a few days after the update to Oxigen OS 3.6.1 I noticed that the proximity sensor and light sensor of my ONEPLUS 2 stopped working.
I used AndroSenor and Sensor box from the PlayStore, and both os them say thar the proximity and light sensors are missing.
I had a remote session with a ONEPLUS L2 specialist and they wiped my phone and reflashed the latest ROM (ver. 3.6.1), but the problem wasn´t solved..
I guess that, if the sensors don´t appear in the apps I mentioned maybe it´a a hardware problem, but I would like to hear more opinions.
If anyone has any suggestion to try to solve this problem before sending it to repair (out of warranty)??
flash persist.img from fastboot
backup all your info
in some cases it will help
hi there!
I seem to be having quite a similar problem, though, my sensors work, but stop responding after an unspecified period of time (can be anywhere between minutes and hours).
I tried flashing several roms (oreo, nougat) and yesterday i flashed Oreo Pixel Experience (just pure ROM+OP5 camera, no root no custom kernel just to rule out a few things) but the issue remains. Important to mention, i always clean flash.
The best way to describe the issue is: "sometimes the proximity and light sensor just stop working and i dont really know why" which is obviously causing a whole bunch of issues with auto brightness, making calls, picking up when someone calls etc.
The thing is, everything works after a reboot...but only for some time...then the sensors go "offline".
sometimes they work for a couple of hours, even a day...sometimes they die after half an hour or something. I have a feeling that i see them die faster when i have my phone in the pocket and leave it idle for a while, and when i use my phone often and dont really give the phone time to rest they live longer. It almost feels as if the phone goes to some deep sleep when idle for some time, disconnects the sensors, but doesnt turn them on again when woken up.
tried flashing the persist.img as advised just above, but it doesnt seem to have an effect.
anyone has any good idea?
thanks!
allright, being desperate from not being able to use my phone in a normal way i flashed OOS 3.6.1 from official zip files that can be downloaded from oneplus.net support section, using OP recovery and surprise surprise - sensors are working flawlessly! so im ruling out the HW problem. I think im going to stick to OOS for a while to monitor the sensors and eventually im going to try flashing oreo again.
ok, last update from my side: after two days on OOS where everything worked fine i flashed Pixel Oreo build and sensors continue working just fine! so, whoever is experiencing strange behavior of his sensors, i recommend the same approach.
Jackill said:
ok, last update from my side: after two days on OOS where everything worked fine i flashed Pixel Oreo build and sensors continue working just fine! so, whoever is experiencing strange behavior of his sensors, i recommend the same approach.
Click to expand...
Click to collapse
You still have working sensors?
I have exactly the same behavior as you mentioned in your first post. FRUSTRATING!
I've tried flash lineageos 15.1 ROM, no luck. New persist.img from official fastboot oos ROM but no luck either.
flaektrem said:
You still have working sensors?
I have exactly the same behavior as you mentioned in your first post. FRUSTRATING!
I've tried flash lineageos 15.1 ROM, no luck. New persist.img from official fastboot oos ROM but no luck either.
Click to expand...
Click to collapse
Hi! Yes, my sensors are still working just nicely.
Jackill said:
Hi! Yes, my sensors are still working just nicely.
Click to expand...
Click to collapse
So good for you ?
Before when your sensors struggled, did they also disappear from any sensor test app. Or did they just not work?
My prox sensor did not disappear but just hangs at 0 or 5cm if I check the value in any sensor app. And light turns 0 Lux also.
I've similar problem. Went completely stock as suggested but the problem persisted.
flaektrem said:
So good for you
Before when your sensors struggled, did they also disappear from any sensor test app. Or did they just not work?
My prox sensor did not disappear but just hangs at 0 or 5cm if I check the value in any sensor app. And light turns 0 Lux also.
Click to expand...
Click to collapse
Well mine didnt really "dissappear" either. They "froze" too. Lux froze at whatever value it measured the last however i am almost certain it was never exactly 0. Prox behaved the same as you describe: 0 or 5.
lazyfarmer said:
I've similar problem. Went completely stock as suggested but the problem persisted.
Click to expand...
Click to collapse
Interesting. I'm going to flash OOS recovery and latest OOS ROM later today and give it a try.
Jackill said:
Well mine didnt really "dissappear" either. They "froze" too. Lux froze at whatever value it measured the last however i am almost certain it was never exactly 0. Prox behaved the same as you describe: 0 or 5.
Click to expand...
Click to collapse
My lightsensor always freezes at 0 Lux. And when the prox freeze at 0 its impossible to quit a call. So f*cking frustrating so I have to fix this problem ASAP
I have the same problem with my LUX device, sometimes the sensors work randomly. When I reboot my phone the sensors stop working. The screen does not rotate, the most interesting thing is that it did flash the Moto camera mod and the rotation works perfectly with the camera, with the stock camera there is no rotation.
UPDATE:
I scheduled a remote session with Oneplus L2 Team and they performed a full factory reset of all partitions. No luck, problems still persist.
It must be a hardware problem.
In my case I sent the smartphone to them and they said it was a problem with the motherboard.

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