Is my phone dead !! - Galaxy Note 3 Q&A, Help & Troubleshooting

i have a n9005 ,, suddenly screen goes black ,, touch not working ,, but phone is working ,, i tried to remove battery and do every thing possible for 10 hours ,, nothing help ,
i thought that this is a software problem (xposed+gravity+xnote) something like conflict , but i can enter download mode ( ican't see any thing but with just volume keys) , i flashed a stock rom with odin ,, same problem ,, the blue led on and nothing on the screen not even SAMSUNG GALAXY NOTE 3, i thought that the lcd is dead ,, but i found a video that if the lcd dead the touch still working , and this not happen here ,
i tried another battery ,, but no hope
i removed sim and sd card ,, no hope
this problem happened before like 3 times ,, but i just remove battery twice or 3 times and it work again .
so what do you think guys ???
note: My phone is out of warranty (from foreign country) .

If the issue were software/rom related, the screen would work when in recovery or download mode.
Unfortunately it seems it is a hardware problem and you have to send the phone to service.

I would take it apart and check all connectors, not too difficult if you follow one of many videos on youtube. The fact that phone is working, but no screen and no touch makes me think it's something basic, like screen power supply or maybe whole connector is loose? if you don't see anything obvious, put it back and send it out then.

Related

Anyone! Freezes, weird image and hangs...

Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks

[Q] The Power button not functioned .. so sad :(

hello guys ..
i have an xperia x2 and i'm using it about 3 months (that means the phone still guaranteed)
i use it normally until the power button suddenly not functioned again ..
i don't know what happen .. is it a hardware problem or wrong setting on phone .. ?
when i press the power button , ussually the screen goes off , but now, nothing happens .
now the phone has the screen on for everyday .. zzzz what a bad day ..
could you give me some suggestion .. ??

(Solved ) HD2 freeze screen/ unable to unlock

5. Aug 29, 2011 9:26 PM (in response to jjhernandez)
Re: HTC hd2 my screen won't unlock or power down.
This happened to mine today and did everything this site said to do, soft reset/hard reset, nothing worked. Tmobile shop couldn't help and tech support couldn't help. They wanted me to buy a new phone. Out of desperation I checked out a HTC site htcphones.net and found the solution.
PRESS THE RED END BUTTON REALLY HARD!.
That will do the trick and set you free....
I promise.
found the solution elsewhere ..
may be its some static carbon or dust or some mechanical issue or may be red button got stuck which cozed screen freeze and unable to unlock issue
and i thought it was my ICS install . or VIRUS / MALWARE .. !!
# AVOID using BACK button .. as it leads to instant freeze .. !!
am still looking for better solution .. please advice
SOLUTIONHTC WARRANTY REPLACED MY TOUCH SCREEN !!! had last 2 days of warranty thank God
This is a temporary solution, you should think to replace your touchscreen...
believe me u will need to replace the digitizer, sooner or later it will be completely unresponsive, I just replaced mine (touch screen + digitizer) a few days ago and it's been working fine since then. It's a known issue with some HD2s
am starting to agree on that ...
coz sometimes it works .. most of the times it dosent . .
goin to the service centre today
will update . .
Touch screen replaced
solved : Touch screen changed

dont turning on my screen

i have a galaxy note 4 , n910h
and i have a problem
some time ,my lights screen phone dont trun on when i unlock my device , while other function of my phone works good in that moment( for example , ringing ,and even touching and .... )
in other time , all function is active and works good .
whats the problem ?
plz help me
It could be a hardware issue. I'd take it to a Samsung Service Center and let them take a look at it.

HELP, S7 edge touch not working after screen turning green.

my s7 edge had strange freezing when i tried to open an app , the screen suddenly turned green and had graphical issues.
but after 1 day the colors returned to normal state , but there 2 things , first the phone takes too long to start AND freeze for about 3 mins at the samsung galaxy logo
after it starts the touch is Not responding in any way , i even made hard factory reset but it just the same thing ..How i can fix this issue ? is it hardware or software issue (note that the physical buttons works ok , its just the touch that is not responding ) the phone is out of warranty it expired , im asking if i may be able to fix it ? appreciate any help
Do a custom rom..

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