[Q] How do I update my phone? Right now I have 4.4.2 - Galaxy S 5 Q&A, Help & Troubleshooting

My girlfriend is currently using the same phone as me, yet a different network (Vodaphone) and she is being given the option to update to 4.4.3 (Possibly 4.4.4, not too sure) when she attempts a software update.
I am with EE (T-mobile) and my phone is sitting on 4.4.2, yet when I attempt an update, I get a pop-up telling me I have the latest.
Any way around this? I'm in the UK

Sarpy said:
My girlfriend is currently using the same phone as me, yet a different network (Vodaphone) and she is being given the option to update to 4.4.3 (Possibly 4.4.4, not too sure) when she attempts a software update.
I am with EE (T-mobile) and my phone is sitting on 4.4.2, yet when I attempt an update, I get a pop-up telling me I have the latest.
Any way around this? I'm in the UK
Click to expand...
Click to collapse
What do you mean by "the same phone"?
2 phones are considered as the same when they have the same Model Name + Device Type + Product Name + CSC.
Different CSC's may have different OTA updates.
You can check for those info using this app: Phone INFO ★Samsung★

Related

Orange UK Froyo release started?

Hi all,
I and my business partner got the Galaxy s at the same time, within 3 days of each other.
He plugged his in the other night and managed to get the Froyo update.
So it looks like Orange are starting to roll it out to selected users.
However when I try an update through Kies on mine I get 'This devices version cannot be updated' message.
I phoned Orange and they told me their system was saying it would be released 'Very soon' and she thought that his updated because they were rolling it out to a select few first. Which I can understand...roll it out to a few and see how many ring up complaining. Only thing is, how would that gauge anything, as surley the majority of users wouldn't even hit the firmware update button to check or even care if there was an update.
He didn't receive any Text message saying it was ready, he just tried it by luck.
So my question it, if I post his device codes, is there a way to get the Official Orange update via Kies?
Many thanks
Logicalstep
I always thought froyo updates were based on Product codes nothing more so its available for one Orange handset then all orange branded ones would get it. It could be that your mate/co-worker simply doesn't have an orange branded one and his phone was sim free? Check both your product codes and see if thye match.
Or you had a different version of firmware than your friend and your version was one that's not listed in Kies database and you will never get update that way.
I had this having JG5 software - it was saying my firmware cannot be updated. Once I tricked Kies to say I have JF-something, I was immediately offered JM1 (newest 2.1). Now on JM1 he properly says I have the newest version.
I had that JG5 directly from the shop. I think the service guys in my country were flashing newest firmware on the phones including internal beta releases that are later not recognized by Kies and accidentaly this blocks updates.
Definitely Orange branded. I'm not 100% sure what his firmware was before flashing, so can;t answer that.
If there is anyone here who knows the UK Orange product code that has successfully updated their phone, Please let us know what it was.
Logicalstep

Region Firmware Question

I'm trying to update my SM-P605 Galaxy Note 10.1 2014 LTE to P605XXUBMJ9 and I am so confused by the manual process. I can't do OTA because I rooted and when I go to a ROM download site there are all these regions and carriers mentioned. I'm worried about bricking my device or carrier locking it to a company thousands of miles away. Can you help? Sorry for being so dumb but I've never bought a device outside of a store where they set everything up for you.
Current specs:
Android 4.3
P605XXUBMJ4 Baseband
3.4.0-1927787 [email protected] #1 Kernel
JSS15J.P605ZSUBMJ6 Build number
Enforcing SEPF_SM-P605_4.3_0002 SELinux status
I'm currently in the USA, using T-Mobile, and I was told by Amazon that the device is unlocked.
thatblokematti said:
I'm trying to update my SM-P605 Galaxy Note 10.1 2014 LTE to P605XXUBMJ9 and I am so confused by the manual process. I can't do OTA because I rooted and when I go to a ROM download site there are all these regions and carriers mentioned. I'm worried about bricking my device or carrier locking it to a company thousands of miles away. Can you help? Sorry for being so dumb but I've never bought a device outside of a store where they set everything up for you.
Current specs:
Android 4.3
P605XXUBMJ4 Baseband
3.4.0-1927787 [email protected] #1 Kernel
JSS15J.P605ZSUBMJ6 Build number
Enforcing SEPF_SM-P605_4.3_0002 SELinux status
I'm currently in the USA, using T-Mobile, and I was told by Amazon that the device is unlocked.
Click to expand...
Click to collapse
Being that its a ZS build it looks like its from China.
I would only flash P605ZS***** Builds if you are worried about locking it by mistake.
FYI: The first two digits after the model number are the region
http://www.cpkb.org/wiki/Samsung_firmware_naming_conventions#2._Region_code
scrosler said:
Being that its a ZS build it looks like its from China.
I would only flash P605ZS***** Builds if you are worried about locking it by mistake.
FYI: The first two digits after the model number are the region
http://www.cpkb.org/wiki/Samsung_firmware_naming_conventions#2._Region_code
Click to expand...
Click to collapse
Thank you a million times. I feel like such an idiot :S Do you know if there's an upgrade to MJ9 yet in the China region? Do I need to take any extra precautions to ensure it stays carrier unlocked and usable in the United States.
thatblokematti said:
Thank you a million times. I feel like such an idiot :S Do you know if there's an upgrade to MJ9 yet in the China region? Do I need to take any extra precautions to ensure it stays carrier unlocked and usable in the United States.
Click to expand...
Click to collapse
My understanding is the partition that holds the carrier info / locking info is not touched during a flash with Odin. HOWEVER, I never got into that unlocked device thing because I never had a need to.
Someone else may be better suited to the question than I but as long as you flash ZS based firmwares you should be fine as I did not see a carrier listed for that tablet in China so they may all be unlocked.
Actually, I only think the Verizon one is going to be the locked one but I dont know.
scrosler said:
My understanding is the partition that holds the carrier info / locking info is not touched during a flash with Odin. HOWEVER, I never got into that unlocked device thing because I never had a need to.
Someone else may be better suited to the question than I but as long as you flash ZS based firmwares you should be fine as I did not see a carrier listed for that tablet in China so they may all be unlocked.
Actually, I only think the Verizon one is going to be the locked one but I dont know.
Click to expand...
Click to collapse
You are very helpful in my quest to not ruin an expensive tablet. Do you know if there's an upgrade compatible with ZS for the MJ9 update? I honestly don't mind waiting if there's a chance I'll turn it into a paper weight. Not even a Kit Kat build just some bug fixes from what I understand.
Again, thanks for your help.
I just don't understand all the carrier builds of MJ9. Bloody heck some of em even have custom names which would be a good sign it's specific to region/carrier. So confused by this all
So maybe unroot your device and then you will have an Ota Update... Because if you'll use Odin for flash other firmware you won't be rooted yet, i think.
chabasse said:
So maybe unroot your device and then you will have an Ota Update... Because if you'll use Odin for flash other firmware you won't be rooted yet, i think.
Click to expand...
Click to collapse
Aren't OTA updates issued by providers? T-Mobile doesn't support this device so there's not going to be an MJ9 update. Ever. It's using an LTE frequency not even found in the States. I just bought it online because I didn't want to wait for somebody here to give me support. I'm simply trying to do a manual update without my device being a paperweight or waking up to expect a connection from cellular towers in Asia.

Firmware and 4g update

hi all.
i bought my note 3 from three uk in about oct. i flashed the stock samsung firmware which rid it of the three branding and should have opened it up to getting faster updates. it shows in kies as PDA:MJ7 PHONE:MJ7 CSC:MJ4 (H3G)
unless i'm mistaken, it is still showing some of the effects of being bought from Three, the (h3g) bit. will this stop me getting an update? it still says no software update available both on phone and via kies.
also, any idea when and how i should receive the 4g update as 4g is now in my area, birmingham?
thanks
marc.knuckle said:
hi all.
i bought my note 3 from three uk in about oct. i flashed the stock samsung firmware which rid it of the three branding and should have opened it up to getting faster updates. it shows in kies as PDA:MJ7 PHONE:MJ7 CSC:MJ4 (H3G)
unless i'm mistaken, it is still showing some of the effects of being bought from Three, the (h3g) bit. will this stop me getting an update? it still says no software update available both on phone and via kies.
also, any idea when and how i should receive the 4g update as 4g is now in my area, birmingham?
thanks
Click to expand...
Click to collapse
Factory data wipe and check again?
Hi. Thanks for the reply. I was trying to avoid that if possible, is there a chance that I will still get the update our will that (h3g)part stop it?
marc.knuckle said:
Hi. Thanks for the reply. I was trying to avoid that if possible, is there a chance that I will still get the update our will that (h3g)part stop it?
Click to expand...
Click to collapse
I think you should wait for a bit. Although I can't get a full comprehensive reply from 3 in the UK I'm now being told a carrier update enables 4G and although it's available in some areas it's still rolling out. I'm in exactly the same position as you and updated my phone to the Polish rom in the thought that the LTE option would be available in the settings (it still isn't) and there's still an amount of confusion surrounding the whole process. I'm going to give up and wait till something concrete emerges. If you get anywhere with it I'd appreciate a pm or update and I'll return the favour if I do :good:
launton said:
I think you should wait for a bit. Although I can't get a full comprehensive reply from 3 in the UK I'm now being told a carrier update enables 4G and although it's available in some areas it's still rolling out. I'm in exactly the same position as you and updated my phone to the Polish rom in the thought that the LTE option would be available in the settings (it still isn't) and there's still an amount of confusion surrounding the whole process. I'm going to give up and wait till something concrete emerges. If you get anywhere with it I'd appreciate a pm or update and I'll return the favour if I do :good:
Click to expand...
Click to collapse
H3G UK Kitkat firmware is available now, check it.
jdomadia said:
H3G UK Kitkat firmware is available now, check it.
Click to expand...
Click to collapse
Thanks jdomadia. My handset is a sim free model, CSC united emirates flashed with Polish KK rom. I doubt I would see a benefit to flashing a branded 3 KK rom on my device?
launton said:
Thanks jdomadia. My handset is a sim free model, CSC united emirates flashed with Polish KK rom. I doubt I would see a benefit to flashing a branded 3 KK rom on my device?
Click to expand...
Click to collapse
No So far Poland firmware is problem free & stable so not advisable to unnecessarily flash another.
No problem.
Any idea on the 4.4.2 update?
Go to Settings-About phone-Software Update & check for OTA update, otherwise connect to Kies & try for H3G Kitkat is available now.
tried both those methods and neither allows update. both say latest firmware installed
launton said:
I think you should wait for a bit. Although I can't get a full comprehensive reply from 3 in the UK I'm now being told a carrier update enables 4G and although it's available in some areas it's still rolling out. I'm in exactly the same position as you and updated my phone to the Polish rom in the thought that the LTE option would be available in the settings (it still isn't) and there's still an amount of confusion surrounding the whole process. I'm going to give up and wait till something concrete emerges. If you get anywhere with it I'd appreciate a pm or update and I'll return the favour if I do :good:
Click to expand...
Click to collapse
i gave up waiting. i backed my data and factory reset to see if it helped. low and behold, the update that enabled 4g downloaded straight after the first boot and then 4.4.2 downloaded also.
good luck

[Q] Possible to update to lollipop a rooted european note 3 without issues?

Hello
I have a Note 3 bought from amazon italy, but i am in the uk. I rooted it last year.
I'm in uk on the three network (but phone is not from three, its generic amazon italy phone). I checked the OTA software updates and my phone has a 893mb update file available for it.
1) Anyone know if it is a generic samsung update or is it a carrier update from 3 network?
2) Also will i brick it, if i update it, since i am rooted, or is it safe to do so?
3) And lastly anyone done it, and have any advice for me? Like if it has problems, should i avoid it, tuturial links or instructions etc.
thanks to anyone who can help me figure out if i should risk it.
regards
Don't do it bro
ITV Italy Unbranded was the first non-polish EU CSC to receive Lollipop.
Where you are and what network you are using is irrelevant to the OTA process. Updates are pushed from Samsung's servers based on a phone's CSC and IMEI. The provider has no relevance to the process. You will not receive a Three update on an ITV phone. You can even update over WiFi without a SIM.
Can you safely update without bricking: Yes.
Will you keep Root: No.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk

S10+ Appears To Be Incapable of Software Updates After Switching Carriers

Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
You could try updating using the Frija & Odin method found in News & Discussion board, then see if next month you receive OTA?
RuthlessNate said:
Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
Click to expand...
Click to collapse
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
MeltdownSpectre said:
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
Click to expand...
Click to collapse
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
RuthlessNate said:
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
Click to expand...
Click to collapse
Ah, it seems like your device has switched to the ATT CSC but remained on a US cellular build, resulting in there being no available update file on the ATT server.
Download the XAA unbranded G975U1 firmware with Frija.
I completely forgot that ATT doesn't host their firmware files on Samsung servers, instead it uses its own servers for updates.
Updato and SamMobile are both greedy and want you to pay for uncapped download speeds so I wouldn't recommend using them.
With patched Odin can change the csc? I have G977B and cannot change the csc.
DeXTeRrR said:
With patched Odin can change the csc? I have G977B and cannot change the csc.
Click to expand...
Click to collapse
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
MeltdownSpectre said:
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
Click to expand...
Click to collapse
Thank you.
It took me forever to find someone with this problem / solution.
I switched from Verizon to Xfinity Mobile and had not received a security patch since Oct '21 and was still on Android 11.
You'd think that this problem occurs often enough that support would know the solution.
Xfinity Mobile told me Samsung was responsible.
Samsung (Best Buy Geek Squad who is certified Samsung Service Center) said Xfinity Mobile is responsible but gave me the idea that the phone might be 'stuck' on Verizon so it can't pull the updates from Xfinity Mobile.
The build was from Verizon.
I installed the latest build from Xfinity Mobile (CHA) for this model phone (SM-G973U) so it now has Android 12 with Dec '22 security patch.
I'm guessing that the updates will work now but I won't find out for 3 months since the S10 is now on quarterly releases.
Thanks 2x.
Scott

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