Google wallet closed my wallet account and my wallet card cause they thought fraudulent activity was going on. They didnt even bother to ask me before assuming.
My note 4 preorder was assigned to that card. So I called tmo, explained that I needed to update my card information. And I was told I have to wait for it to decline first. Kool beans.
Well like 5 hours later I see a google wallet message for a declined $59 charge from tmo. Im like can it be. No no no, its no where near 10/17. So I get a text from tmo to call a number.
I call and sure enough rep says they are shipping Note 4's earlier than expected. Wven with ground shipping, my order may come way b4 the 17, like 4 days.
WTF ))))))))
They been hinting at an early launch for people who pre ordered online.
LpSk8r said:
Google wallet closed my wallet account and my wallet card cause they thought fraudulent activity was going on. They didnt even bother to ask me before assuming.
My note 4 preorder was assigned to that card. So I called tmo, explained that I needed to update my card information. And I was told I have to wait for it to decline first. Kool beans.
Well like 5 hours later I see a google wallet message for a declined $59 charge from tmo. Im like can it be. No no no, its no where near 10/17. So I get a text from tmo to call a number.
I call and sure enough rep says they are shipping Note 4's earlier than expected. Wven with ground shipping, my order may come way b4 the 17, like 4 days.
WTF ))))))))
Click to expand...
Click to collapse
I just got a text saying my card was charged! Anxiously waiting for a shipping number! I opted for next day, so maybe tomorrow?
My card got charged too. Which I swear I saw that they would charge it once the device ships... I am super excited and hope I get mine tomorrow (did next day shipping because I am impatient)
Another person has received his tracking number already and some people have confirmed with tmobile that they have started shipping.
Sent from my SM-N900T using XDA Free mobile app
Great... now I'm gonna be checking my account all frikin day... I really hope mine goes out today too.
For those who have been charged, have you checked the status on your my tmobile account yet? Any change?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Also, for you who have been charged, can you post your order date/time?
I got txt msg that my payment didnt go thru. I am suprised. So I just called and she took my # and everything has been submitted. She says she will follow up with me tomorrow. I dont know why my cc charge didnt go thru. Everything is fine. Even my monthy payment is on this card. She say I will not loose my place.
It will be shipping soon. I hope tomorrow.
Btw...
My local tmobile has been swearing up and down they were going on sale on the 10th in stores... I kept on asking them, if they were sure cause that's the international release date...then they would be like umm no we should be releasing on the us release date, whatever that is...
Their lack of certainty is what made me just pre-order online... but now I wonder if they really will get them in for release tomorrow??? I'm gonna call them...
p()()pypants said:
Great... now I'm gonna be checking my account all frikin day... I really hope mine goes out today too.
For those who have been charged, have you checked the status on your my tmobile account yet? Any change?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Also, for you who have been charged, can you post your order date/time?
Click to expand...
Click to collapse
I checked mine and the status is still the same. Still processing.
morbiddevil82 said:
I checked mine and the status is still the same. Still processing.
Click to expand...
Click to collapse
Ditto, although I didnt pre-order as soon as most of you so I dont expect my order to ship till next week.
I hate Chase cc. They are always over over cautious!
Finally after 3rd try, my order has been charged from T-mobile. I got the confirmation txt from Chase my card has been charged.
I will get it next week. Its gonna be the longest days of my life. LOL
My CC was just charged, no shipping number or change in order status
Same here, I got charged this morning. I later called a tmob rep, and he was actually surprised and kinda hinted for an earlier shipment date. Pre ordered mine on the 2nd.....
Says processing, but not backorder now. Debit authorization hit my bank earlier today.
P.S. the tmob said that I should expect a tracking number tonight or tomorrow..... seriously tmobile, you waited till the weekend to ship them.... here goes 2 days for nuthin'
I just looked and have a pending tmo charge on my credit card... order status page still shows "Order Placed"...
I preordered on 9/24 around 12:40pm PST...selected free shipping
I'm also awaiting tracking number. Even though everyone seemed to have been charged today, has anyone gottin there tracking number yet?
Usually there phones ship from KY and I live in TN so I didn't bother going with faster shipping since I live down the street.
Any tracking info from anybody?
I also suspect this thread will get merged with the preorderd thread eventually since there posting the same info their.
hypersonicx said:
I'm also awaiting tracking number. Even though everyone seemed to have been charged today, has anyone gottin there tracking number yet?
Usually there phones ship from KY and I live in TN so I didn't bother going with faster shipping since I live down the street.
Any tracking info from anybody?
I also suspect this thread will get merged with the preorderd thread eventually since there posting the same info their.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=55926311&postcount=249
My card got the pending charge, Yay!!!! T-Mobile order status still says "Order Processing".
still pending... Los Angeles...
Related
After ordering my n10 at 8.30 yesterday my wallet still hadn't been updated by Google. Quick call and 5 mins later i get shipment details. Great
No...
The tracking number on my shipment shows a parcel with the same tracking details attached to my order in my wallet has been posted and delivered on the 25th of October... in Liverpool....
Called again and its going to be escalated. Bummmms
Anyone else for issues?
N
Sent from my Galaxy Nexus using xda app-developers app
nick w said:
After ordering my n10 at 8.30 yesterday my wallet still hadn't been updated by Google. Quick call and 5 mins later i get shipment details. Great
No...
The tracking number on my shipment shows a parcel with the same tracking details attached to my order in my wallet has been posted and delivered on the 25th of October... in Liverpool....
Called again and its going to be escalated. Bummmms
Anyone else for issues?
N
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I haven't received any shipping information as of yet. It has been 24 hours since my transaction already went through. I even have a pending charge on my CC. I was thinking of calling Google, I'll reply with any further information I receive.
Call them. They are excellent to call. No long waiting times
Sent from my Galaxy Nexus using xda app-developers app
This is my first time ordering from Google. I have only heard good things, but this whole situation seems like they were overwhelmed... Just like everyone else I'm excited to get this thing in my hands!
leperme5siah said:
This is my first time ordering from Google. I have only heard good things, but this whole situation seems like they were overwhelmed... Just like everyone else I'm excited to get this thing in my hands!
Click to expand...
Click to collapse
I can't wait for mine either but i can't help but think that they could have predicted huge demand for either there nexus 4 and 10 with the huge spec and low cost....
I'll be upset if my order is delayed because of them... its Google one of the biggest company's in the world. This should be child's play for them
Good luck with your order, call them. They are open 24/7
N
Sent from my Galaxy Nexus using xda app-developers app
Thanks! You too. I will let you know what I find out after I call them...
ABSOLUTE JOKE!!!!
Ordered in the UK as soon as it was available. Took half an hour as the site was throwing error after error due to the number of people trying to buy Nexus products.
In the end I got TWO orders and I only had one successful order on-screen
Was told they couldn't cancel either. Multiple phone calls and escalations later and one has been cancelled, but the other is just in state "pre-ordered" and none of the staff know what that order status even means! They've had to escallate the issue.
No tracking. No payment taken. Yet it is supposed to arrive by tomorrow.
Dreadful experience from the Google Play store. Absolute shambles.
---------- Post added at 07:50 PM ---------- Previous post was at 07:18 PM ----------
Just called them again. Now claiming it is two days for them to sort out shipping, then two days to ship! So four days total!!!!
Just called them. The guy I spoke to says that my order is being process. He say that it takes up to 2 days to process the order and that it should be shipped by tomorrow.
xxxdroidxxx said:
Just called them. The guy I spoke to says that my order is being process. He say that it takes up to 2 days to process the order and that it should be shipped by tomorrow.
Click to expand...
Click to collapse
Kinda feels like you're being jipped, paying 14 bucks for 2-day shipping, but having to wait for 2 days to have them "process" it.
Nexus 10 order received, put in box, pack with peanuts, close box, label box, put box on truck. Its not rocket science.
I got my shipped email. My tracking reference shows it as being delivered to Christchurch on 1 November. Will give them a call tomorrow and find out what gives!!
Mines tracking too but the consignment numbers take up to 24 hours to update to the new system. Be patient, you'll get your goods.
Which means they're early by one day.
Sent from my SGH-I747 using xda app-developers app
Mines was ordered by my father as a birthday/Christmas gift. He ordered it, sent to my address but used his gmail account so I can't see shipping info. He forwarded me order number but I can't tell if its been shipped! I also live in CA not far from the order details Google address.
Is there any way I can track it using the order number? I know I'm borderline obsessing but I want to make sure a roommate is home when it arrives
Sent from my EVO using Xparent Blue Tapatalk 2
I ordered just after 8am in UK, some people who ordered at kid day have had tracking numbers already.
Over 36 hours later and my order still says pending, and I called up to be told it'll ship by early next week.
Why on earth am I paying £10 for them to take a week to ship me something?
Sometimes I wish my parents gifted me with patience.
Sent from my GT-I9300 using Tapatalk 2
xxxdroidxxx said:
Just called them. The guy I spoke to says that my order is being process. He say that it takes up to 2 days to process the order and that it should be shipped by tomorrow.
Click to expand...
Click to collapse
Same here, except the girl wouldn't tell me any estimations on shipping. She would only tell me it takes 1-2 days to process...
oh well I paid 14$ for 2 day shipping. I don't expect it to arrive next week. better be this friday... also they probably ship from CA, and Im in CA. so hopefully..
yea mine says its been delivered in Leeds... must be something strange going on with tracking... surely they couldn't mes this bit up ! hopefully i get it tomorrow
I'm really not happy with the way google are handling this. ****ty ass ordering experience on top of that I was within the first half hour to place my order and thing is still not shipped yet more than 24 hrs later. On top of paying 15 effin dollars for shipping its slow as fack. Wanted this thing before the weekend and it still hasnt even shipped yet.
Sent from my HTC One XL using xda app-developers app
---------- Post added at 12:09 AM ---------- Previous post was at 12:04 AM ----------
Lolll Google is really monitoring this haha right after hitting "submit" to my above post I got shipping confirmation with tracking from play store hahaha
Sent from my HTC One XL using xda app-developers app
ExiledWool said:
I got my shipped email. My tracking reference shows it as being delivered to Christchurch on 1 November. Will give them a call tomorrow and find out what gives!!
Click to expand...
Click to collapse
Does that mean you have to go back in time to get it on the 1st? All I ever heard was how good Google is with this stuff, and it doesn't seem like they were ready... I guess with any big release there are going to be issues.
dyrosto said:
Nexus 10 order received, put in box, pack with peanuts, close box, label box, put box on truck. Its not rocket science.
Click to expand...
Click to collapse
and multiply by 1,000,000~ orders across many countries. Yet still expect it all to be perfect and out the door by noon.
Hey guys has anyone had any details about ASDA dispatching the xperia z preorders?
I'm pretty sure that when i selected the free delivery option, that it mentioned something about it being a guaranteed delivery date of 28th Feb. Does anyone else remember anything similar?
I ordered on the 14th of Feb.
Mine is sitting on 'Back Order' haven't heard anything from ASDA.
Mine says this on the tracking system:
Awaiting Stock - We're waiting for stock of all these items to become available. As soon as these items leave our warehouse and are their way to you we'll send you an email to let you know.
But even if they get stock tomorrow i doubt they can get it to me the same day
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
bythebeardofchabal said:
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
Click to expand...
Click to collapse
That's what i was hoping too, but seems unlikely :/
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
Guitarfreak26 said:
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
Tamb0 said:
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
Click to expand...
Click to collapse
What was the guarantee? If they fail to deliver on the guaranteed date then what is their penalty?
Guitarfreak26 said:
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I saw some sites got their deliveries late and had to dispatch on the 28th, i wonder if maybe this was the same for asda.
Mine still says on backorder. Just went through the process of ordering again to see if there were any delivery options this time and there were options to leave with neighbours etc. This wasn't an option when pre ordered. I am not sure if it means anything though.
I have seen on game forums that asda have form for this sort of thing too. Gonna see if I can find more info.
Still says on backorder. I'm gonna wait an hour or two then phone them again.
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
Bryan839 said:
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
Click to expand...
Click to collapse
Where does it say that Sony are offering free headphones?
Update: just got off the phone with asda, while my order still says on back order, they're are saying that they have the phone in stock (as reflected on the site) and awaiting dispatch. Though I'm not certain I completely trust that!
The asda website looks like they've done a hasty removal job of anything to do with the preorder, so much that they still have photos of the preorder accessories, with absolutely no mention of coming with any.
I wouldn't imagine anyone would have felt the need to take proof of them promising delivery today, but it was plastered all over the site. It was even in the hidden T&Cs regarding the accessory pack saying you wouldn't actually get the dock and case today, something along the lines of "on 28th February you will receive the Bluetooth speaker, and a voucher for the case and dock redeemable from Sony stores"
The phone is being advertised as "in stock" for new orders, so I've got my fingers crossed that they are just being really poor at updating people's accounts.
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
bythebeardofchabal said:
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
Click to expand...
Click to collapse
I just remember it being mentioned when in the checkout process, i have searched online and others have mentioned the guaranteed delivery date for game pre-orders form asda direct in the past.
Bryan839 said:
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
Click to expand...
Click to collapse
Cheers.
I've decided to cancel my preorder with asda and get them directly from sony with the free headphones (which more then makes up for the extra £29). Though I'll probably sell the headphones.
Though even the order cancellation is a hassle, apparently it has to be passed to a "technical team" and will take 24 to 48 hours for an email to come through stating the order has been cancelled.... I don't think I'll ever use asda again!
Can't believe the way ASDA have handled this pre-order. Even their website shows 'in stock', but my order still says 'back order'!! Im on hold to speak to a manager!
---------- Post added at 10:50 AM ---------- Previous post was at 10:41 AM ----------
Tried to cancel the order, has to be passed on to another team, which takes 24-48 hours, but the phone may dispatch before they get the cancellation request. Crazy!!
The manager gave me a £40 e-voucher for the inconvenience. Ordered with Sony directly, with free headphones!
Per my chat this morning:
GeraldC: I have checked on the order details and I can see that yes, your current order is being back ordered. Due to the high demand of the device our inventory isn't able to suffice all order from activations and upgrades. The estimated delivery date is 6 weeks from the date the order was made.
You: wow, will it be better to get it from the store?
GeraldC: That depends on the available inventory on our store, you can head to the nearest store on your location to check if there's available one.
You: when are the stores supposed to get them?
GeraldC: Usually if a store runs out of stock, the estimated delivery date is 6 weeks as well since the device is ordered and coming straight from the manufacturer.
You: Do you know when the stores will begin to receive them?
GeraldC: As of now the information is not made available for us, it would be best if you head to the nearest store so that they can give you specific date based on the day when they have made an order for their inventory.
Take it for what it's worth...
when did you pre-order yours? Mine also says backorder but what's crazy is mine went from pending shipping to backorder.
When was your pre-order date?
---------- Post added at 07:37 AM ---------- Previous post was at 07:35 AM ----------
And what inspired your "chat"? Any indication on your online status that prompted you to call in or just curious?
My pre-order date was the 25th at like 7am.
I couldn't get the system to work the first couple days...didn't pre-order till the 27th... order says processing
Are you sure he/she wasnt talking about the iphone 6?
sic_lic1o1 said:
Are you sure he/she wasnt talking about the iphone 6?
Click to expand...
Click to collapse
Yeah, was thinking the same.
Sent from my SM-N900T using XDA Free mobile app
csmits said:
Yeah, was thinking the same.
Sent from my SM-N900T using XDA Free mobile app
Click to expand...
Click to collapse
Hope your right. I went to my local t mobile store on Saturday and the rep told me that my note 4 should be delivered on the 16th or 17th. He said he was pretty confident of that. Sidenote.. on my order status page under order history it does say backorder where it use to say pending shipping.....hopefully that's because it is not available yet.
I order mine by 9:06 am that day.
I doubt not many people would want a phone this big + its not an apple.
JDogg5281 said:
Hope your right. I went to my local t mobile store on Saturday and the rep told me that my note 4 should be delivered on the 16th or 17th. He said he was pretty confident of that. Sidenote.. on my order status page under order history it does say backorder where it use to say pending shipping.....hopefully that's because it is not available yet.
Click to expand...
Click to collapse
Mine doesn't say backordered, but it really doesn't matter. Their whole system is messed up.
I preordered mine Sept. 27th. Then on Oct. 3rd my status went to being processed and on back order. That's when I did an online chat and I posted the results in the OP. This is for the Note 4.
so when do the stores actually get them? i want to get mine from a store and not online.
fcortes626 said:
so when do the stores actually get them? i want to get mine from a store and not online.
Click to expand...
Click to collapse
Oct 17
Stores get them sometimes a full week before release dates. Sometimes they even do a "soft release" when they have it in stock but not on display. You have to know they have it in stock and request it though and there is no way to know that unless a rep tells you or you are in there asking every day.
I got my vibrant (sgs1) this way.... was in store looking to upgrade from my G1 to a g2... saw someone looking at a vibrant right next to me playing Avatar on it n I was like.. "ummmmmm, what phone is that?" Told it was a vibrant, not officially on sale till the next week but I could get it now if I requested it by name cause they had them in stock and were doing a "soft release".
nice thats next friday. hopefully they dont sell out.
same thing happened last year which is why I just go to the store...usually a small line, but you will get one (this is not the iphone)
their online system is whack
I pre ordered on the 24th, mine says "pending shipment"
Dumb, useless thread is dumb, useless.
DrexelDragon said:
Dumb, useless thread is dumb, useless.
Click to expand...
Click to collapse
Dumb, useless comments are dumb, useless.
It is a mess.
Yea, I don't think I'm going to pre-order again in the future, this whole process does seem messy.
For my situation, I have a 4 Year Anniversary so I decided I'd get us a pair of Note 4s. I called the rep and one I was just going to order on my account and the other I was just paying outright for it. Well the rep couldn't process them both at the same time because it triggered some fraud warning. (Oh I was also ordering one of the WiFi calling routers). So after a bit of a hold she came back and said she would have to separate each item and buy them on separate days.
So that day I got the Black one ordered, the next day she called back and got the white one ordered, and finally the 3rd day she called back to order to the WiFi calling router. At that point everything looked great, all orders pending, I was a happy camper (though still wasn't liking the fact that it appears I would get it a couple days after release due to shipping, which after reading the posts here seems like that might be debatable and they might actually arrive early).
Well fast forward a couple days, I was checking the orders cause I'm crazy and impulsive like that and just noticed an update. On my Black N4 and Router they both say 'Pending' still. My White N4 however is now saying backorder! Having a bit of a freakout cause its an anniversary present and timing is critical. And to make matters worse, everyone I seem to talk to says something a bit different and so I've come to the conclusion that nobody really knows. Some say 'Oh our system just says that, but there will be plenty available' or 'I'm sure it will still be sent on time because we haven't had that many orders come in' to 'Oh, yes there has been a very high demand, maybe you can give the one that does make it and yours will just have to wait' or 'The system had a minor glitch and has now been corrected, because of this we now have an update on our stock and thus many orders have been changed accordingly'.
Sooooo yea. Here is keeping my fingers crossed, but just wanted to share that on my account I have two order and one says Pending and the other says Backorder.
Edit: Just to let you know this order process was on 9/24 (black one), 9/25 (white one), 9/26 (router).
In an effort to keep these forums a bit tidier than they are with hundreds of "OMG! My Note shipped!" threads, I have created this thread for that purpose. Please use this thread for confirmation of shipment, receipt of your device, pertinent information others may want to be aware of (bootloader unlock etc...)
Thank you.
.... might want to merge threads then with all the ongoing discussions people are already involved in.
The first think in mind when I get mine is Rooting and custom font
I got a new pending charge on my credit card yesterday, and my shipping notification last night for delivery on Monday. Today that pending charge has completely disappeared, but I thought it would finalize when it shipped. Is anyone else seeing this?
JimSmith94 said:
I got a new pending charge on my credit card yesterday, and my shipping notification last night for delivery on Monday. Today that pending charge has completely disappeared, but I thought it would finalize when it shipped. Is anyone else seeing this?
Click to expand...
Click to collapse
This is very common with cards ran as credit. You'll see an authorization charge, it will fall off then the actual charge appears. Rest assured, they will get their money and you will be given a final charge. Don't spend that money elsewhere unless you like overdraft charges
Thread cleaned, already...
Just got the text that my device has shipped.
JimSmith94 said:
I got a new pending charge on my credit card yesterday, and my shipping notification last night for delivery on Monday. Today that pending charge has completely disappeared, but I thought it would finalize when it shipped. Is anyone else seeing this?
Click to expand...
Click to collapse
Just checked, and ya the charge on my DC disappeared.....
Sorry for the duplicate post, putting in the right spot? Will edit when received...
Preordered online 10/4
Current customer
Eip
Pending since 10/9
Traking info received
Deliver morning 10/13
Order status "shipped" as of this afternoon
Edit: ups now stating package is in my city, and departed?, must be sitting on truck somewhere waiting for Monday route driver, and will be delivered by noon 10/13.....
After looking at my T-Mobile, I would suggest no one uses the T-Mobile website for any reference. It says shipped but also says pending shipping, even though it's already in my city in Florida. Just FYI of my situation.
Sent from my SGH-M919 using Tapatalk
Mine shipped!!!!
Carrier estimated delivery date: 10/13/2014
*** You should create a poll.****
Stryke_the_Orc said:
In an effort to keep these forums a bit tidier than they are with hundreds of "OMG! My Note shipped!" threads, I have created this thread for that purpose. Please use this thread for confirmation of shipment, receipt of your device, pertinent information others may want to be aware of (bootloader unlock etc...)
Thank you.
Click to expand...
Click to collapse
How do you find out the boot loader is unlocked when you get this phone?
Someone will probably get it before you at let you know.
alhadee12 said:
Just got the text that my device has shipped.
Click to expand...
Click to collapse
So did I. (on our by the 16th of this month)
Sent from my SM-N900T using xda premium
---------- Post added at 05:42 AM ---------- Previous post was at 05:40 AM ----------
iunlock said:
Mine shipped!!!!
Carrier estimated delivery date: 10/13/2014
*** You should create a poll.****
Click to expand...
Click to collapse
I haven't gotten a date for the shipment yet but a text in regards to its being shipped.
Sent from my SM-N900T using xda premium
chong67 said:
How do you find out the boot loader is unlocked when you get this phone?
Click to expand...
Click to collapse
Don't worry, I don't think any one is really worried about TMOBILE locking their bootloader -we'll know for sure on Monday -no one can know for sure until we get our phones - but there is a high probability it will not be locked.
I changed the shipping to pick up, I'm there first thing Monday morning! UPS usually delivers at 4pm, can't wait that long.
Stryke_the_Orc said:
In an effort to keep these forums a bit tidier than they are with hundreds of "OMG! My Note shipped!" threads, I have created this thread for that purpose. Please use this thread for confirmation of shipment, receipt of your device, pertinent information others may want to be aware of (bootloader unlock etc...)
Thank you.
Click to expand...
Click to collapse
Sad thing is, most of those users are the ones that don't bother searching and reading. I however, applaud your effort. :thumbup:
---------- Post added at 02:28 PM ---------- Previous post was at 02:24 PM ----------
Those of you worrying about your shipping status... I read in another thread if you open a free UPS account (yes without opening an actual shipping account), UPS will ask you to verify your identity by taking a quick survey. Once your label is printed, your tracking number show up. I did this yesterday and it just so happens that my label was created the same day. Lol
My work pre-ordered the note 4 for me in the tmobile store on September 27, they chose regular ground shipping, does this mean I get my shipping upgraded to next day ups? I don't have access to the tmobile site to get the tracking code. Did anyone here get their shipping upgraded when pre ordering in-store? Or is that only for people who ordered online or through phone?
I preordered at store , did ground shipping. It shipped this morning and I will get it Monday. I'm in fl and it left KY. So we got lucky and didn't pay over night.
That's great! I'm happy for you...good deal... :good:
RotaryXperiment7 said:
I preordered at store , did ground shipping. It shipped this morning and I will get it Monday. I'm in fl and it left KY. So we got lucky and didn't pay over night.
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AFourg said:
So did I. (on our by the 16th of this month)
Sent from my SM-N900T using xda premium
---------- Post added at 05:42 AM ---------- Previous post was at 05:40 AM ----------
I haven't gotten a date for the shipment yet but a text in regards to its being shipped.
Sent from my SM-N900T using xda premium
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Go to ups.com then, go to, track by reference number which would be the phone number you ordered the phone for, if a shipping lable has been created ,that will give you an idea.
That's what i did and, sure enough, that's how i found out mine was getting ready to ship.
Even after that, my tmobile was telling me it was on backoredered but, yet, there it was, fixing to ship, which it did at 5:30am this morning.:good:
I will have mine on monday by 3pm.
I preordered 32gb Black pixel XL the minute it was announced on the 4th.
Everything went through fine and I got a confirmation email of the order.
Then I notice that there are no funds on hold in my account .
I think nothing of it and figure they will hold funds when it ships .
Fast forward to Monday the 17th .
I call customer service to inquire when I should receive my phone and why there isn't a hold on my bank account for the funds.
They tell me that I should receive the phone between the 26-28 of October .
And that I will be charged when it ships.
That my order is processing and every is fine .
Last night I get an email from Google saying that my order has been cancelled.
It states to reason as to why ....
So I call customer service , they tell me its a billing issue and transfer me to google wallet .
We verify that my billing and mailing addresses match and they do .
Next we get on a 3 way call with my bank to see if their were any declines from their end .
Once again nothing , the bank has no record of google ever making any attempt to charge it hold funds.
The customer service representative from wallet says " well everything looks fine , so you should go ahead and place an order again "
I said to them it's sold out , how do you want me to do that .
They had no answer for that .
Then she transfered me to the ordering department .
I went back and forth with them about what took place , they escalated it to a tier 2 person , in which they told me to join the waiting list .
This is complete bull**** , they canceled my order for no reason and now I have to get on a waiting list for a phone that i ordered and got confirmation was shipping next week .
What can I do at this point ?
Thanks
Sent from my Nexus 6P using XDA Premium HD app
That sucks. One thing to try is pleading on twitter. Many companies hate when you make something public on social media so you may get a better response.
Same thing happened to my order. Came in to work today to the cancelled order email. Contacted them via phone and chat and was told something happened in the system and a bunch of orders got cancelled and that there was nothing they could do about it. Absolutely ridiculous! Having ordered over two weeks ago only to get on a wait list now and probably not get the free VR headset!? Really wish this was a regular retail store so I could take my business elsewhere.
Mickle187 said:
Same thing happened to my order. Came in to work today to the cancelled order email. Contacted them via phone and chat and was told something happened in the system and a bunch of orders got cancelled and that there was nothing they could do about it. Absolutely ridiculous! Having ordered over two weeks ago only to get on a wait list now and probably not get the free VR headset!? Really wish this was a regular retail store so I could take my business elsewhere.
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I was on the phone with them for an hour .
Do you feel like they can make this right at all ?
Going to call again today after work , they need to do something here
Sent from my Nexus 6P using XDA Premium HD app
sitnlow4life said:
I was on the phone with them for an hour .
Do you feel like they can make this right at all ?
Going to call again today after work , they need to do something here
Sent from my Nexus 6P using XDA Premium HD app
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Click to collapse
So far it doesn't seem like it. All I have been told is that I need to get on the wait list. That is unacceptable as it looks like it will push the order out 1-2months and we would be screwed out of the VR headset. I just called back myself to try talking to someone else or a manager if needed. They said they had to check on something and they would call me back in 5 minutes (we shall see if they do).
The only acceptable resolution for me is for them to reinstate the order and get it shipped out soon as well as still providing the codes for the headsets . After committing to spend over $1600 with Google for two phones I think that is fair on my part.
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
frch0603 said:
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
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Click to collapse
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
frch0603 said:
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
Click to expand...
Click to collapse
You will get a hard inquiry in your credit report, that was the reason I didn't finance.
Sent from my SM-N910V using Tapatalk
Mickle187 said:
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
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Ya, you think they would just force an order in, even if they have to add it to the next batch, just put it in reserve.
---------- Post added at 07:39 PM ---------- Previous post was at 07:33 PM ----------
bazofia said:
You will get a hard inquiry in your credit report, that was the reason I didn't finance.
Sent from my SM-N910V using Tapatalk
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Click to collapse
Yes you will, that is the only down side, so make sure you have no problem with your credit being affected by that.
Mickle187 said:
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
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Click to collapse
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Mickle187 said:
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Click to expand...
Click to collapse
That's where they left off with me last night.
Escalated and awaiting an email ... Meanwhile the phone launches at best buy and Verizon tomorrow.
Really weighing out my options at the moment to make sure I don't left in the dark.
Sent from my Nexus 6P using XDA Premium HD app
yeah, really blows. I don't want any other phone but really need a new one. I really don't want to buy from VZW or anyone else with their fingers in things. Worst case I wait until they are available again but I am still going to be very bitter about being screwed out of 2 VR headsets.
google pre order system works backwards.
Same thing happened to me today at 3pm. I had google finance and pre ordered the phone on October 4th and all of the sudden it got cancelled.
There seems to be a lot on canceled orders on here alone. I wonder if it scales up with everyone that pre-ordered? If it does, could it be google canceled random people due to low supply?
Reely said:
Same thing happened to me today at 3pm. I had google finance and pre ordered the phone on October 4th and all of the sudden it got cancelled.
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Click to collapse
Does your order show cancelled in the order history on Google store website?
Sent from my Nexus 6P using Tapatalk
thafngame24 said:
Does your order show cancelled in the order history on Google store website?
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Yes, it does. :/
Mickle187 said:
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Click to expand...
Click to collapse
just a heads up. I called Google the other day to ask about the pre order promotion. I said specifically that I wanted to take advantage of it but was afraid that I would miss it because the window was closing.
The rep from Google told me not to worry that "no matter when you order, if you get this phone, you get a headset".
Verizon seems to be doing the same thing. I called them and they gave me a promo code over the phone they said you just need to activate a phone to use the promo. Doesn't seem to matter when you buy.
I think it was setup this way just to build hype.
Sent from my SM-G935V using XDA-Developers mobile app
jjayzx said:
There seems to be a lot on canceled orders on here alone. I wonder if it scales up with everyone that pre-ordered? If it does, could it be google canceled random people due to low supply?
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It definitely isn't everyone. I have a buddy who ordered one the same day and he also financed with Google. His order has not been cancelled as of now. Granted he did get the regular Pixel so maybe it is related to the XL only?
They claimed to me on the phone that two nights ago at 3am something happened and the orders had issues/got cancelled and that it happened to many orders.
---------- Post added at 01:21 PM ---------- Previous post was at 01:16 PM ----------
madmaverickmatt said:
just a heads up. I called Google the other day to ask about the pre order promotion. I said specifically that I wanted to take advantage of it but was afraid that I would miss it because the window was closing.
The rep from Google told me not to worry that "no matter when you order, if you get this phone, you get a headset".
Verizon seems to be doing the same thing. I called them and they gave me a promo code over the phone they said you just need to activate a phone to use the promo. Doesn't seem to matter when you buy.
I think it was setup this way just to build hype.
Sent from my SM-G935V using XDA-Developers mobile app
Click to expand...
Click to collapse
Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...
Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...[/QUOTE]
Hum, I do not see it listed anymore either.
My spider sense tells me i was lied to yesterday.
Damn.
Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...[/QUOTE]
OK , Update:
I just got off a chat with Google and this is what they said:
Raul D10:44 AM
Thanks for contacting Google Support. My name is Raul D.
Matthew 10:44 AM
Hi, Im matthew
Raul D10:44 AM
Hello Matthew!
Matthew 10:45 AM
Good morning, I called yesterday and expressed that I was interested in taking part in teh preorder promo, but that I didnt think that I would be able to make teh cut seeing as teh 128gb version is sold out.
Matthew 10:46 AM
The Rep told me that It didnt matter when I ordered teh phone that I would get a free headset as long as I was on teh waitlist. Can you please verify this for me?
Matthew 10:46 AM
Please forgive my spelling.
Raul D10:47 AM
I'd really like to see if I can assist.
Matthew 10:47 AM
Thank you
Raul D10:47 AM
You're welcome.
Raul D10:47 AM
Please let me've a look in to it.
Raul D10:48 AM
US customers who pre order a Pixel or Pixel XL from Google Store or Project Fi will receive a promotional code for a Daydream View at no cost.
Raul D10:48 AM
This promotional code is only redeemable through the Google Store.
Raul D10:49 AM
Daydream View will NOT ship with the Pixel device.
Raul D10:49 AM
A separate email with the subject "Your Daydream View VR headset" will be sent to you after your order confirmation email which will include more details in regards to the promotion [EXAMPLE].
Matthew 10:49 AM
OK , That works, but how about if you missed the preorder because your on the wait list?
Raul D10:50 AM
This outlines that you should receive your promotional code approximately four weeks after your device ships.
Raul D10:50 AM
The promotion has no definitive end date and is only valid while supplies last. Codes will expire 12/31/2016.
Matthew 10:52 AM
ok, cool, so even if I do not place the order by yesterday 10/19/2016, as long as I order and have my device before the coupon code expires on 12/31/2016 than I should still receive the promo code for a free vr headset. Correct.
Raul D10:53 AM
I'm sorry, this is only valid while supplies last.
Matthew 10:54 AM
OK, so as long as I order my device when it becomes available, and while supplies last I should still get a promo code e-mailed to me? Is that accurate?
Raul D10:54 AM
Yes.
Matthew 10:55 AM
Wonderful, thank you, so it doesn't technically need to be a pre-order, its just a while supplies last promo effectively then. Thank you, That makes me feel better.
Raul D10:56 AM
You're welcome.
Raul D10:56 AM
I'm glad I could assist.
Matthew 10:56 AM
Thank you for your time this morning.
Raul D10:56 AM
You're welcome.
Raul D10:56 AM
It looks like you're all set.
So yes it looks liek were all set as long as we get teh device before they run out of headsets lol.