Goodbye Z3 - Xperia Z3 General

Well my first Z3 is due to by exchanged on Thursday. After having a little trip to a puddle i was quite happy to see the phone spotless and working fine. Two hours later on my desk at work i noticed the screen starting to flicker, this gradually got worse to the point where i just have a blue screen.
Waterproof my arse!

did you
Did you have the ports open? My Z3 has been going into the steam shower and used in the rain for the last 2 days with no problems as of yet.

Trip to the puddle... As in you dropping it into a puddle?

Make sure it hasn't disabled water proof mode Jokes aside - Sony offers replacement for any customer who had kept his or her ports (mobile -- don't get cheeky!) closed.

dc416 said:
Did you have the ports open? My Z3 has been going into the steam shower and used in the rain for the last 2 days with no problems as of yet.
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100% the ports were closed bar some imperfections in the build quality it was sealed in a tpu case.
I was actually showing the "waterproof" feature to my boss so gently placed the phone in a puddle.
My network is replacing with surprisingly no arguments.

I hope this is a rare event, and not some design flaw. The orginal Xperia Z feels more waterproof to me, especially those "flaps" or whatever you call them.
Or maybe its not waterproof anymore when you unlock the bootloader

This is a rare occurrence. But in your first post you said you were pleased to see your phone "spotless and working fine" which would suggest you dropped it? Spotless as in damage? Then you said you "gently placed it in a puddle"?
Have to say, and I hate to say it, that this was a drop. Or very very bad luck.
Take it back to carrier, or get it replaced.

The waterproofing is as much a part of this phone as being able to make calls. If that is faulty then it's manufacturing fault so is fully covered by warranty anyway.

3Shirts said:
The waterproofing is as much a part of this phone as being able to make calls. If that is faulty then it's manufacturing fault so is fully covered by warranty anyway.
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Actually, water damage is not covered by Sony. My guess is OP didn't mention he put his phone in the water and his network assumed it's a manufacturer flaw.

Ascertion said:
Actually, water damage is not covered by Sony. My guess is OP didn't mention he put his phone in the water and his network assumed it's a manufacturer flaw.
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What do you mean by that? The phone is rated to go underwater, they even post pictures of the phone underwater in their website, but yet it is not covered by Sony? Where did you get this from?
Cheers.

GoyoNeuff said:
What do you mean by that? The phone is rated to go underwater, they even post pictures of the phone underwater in their website, but yet it is not covered by Sony? Where did you get this from?
Cheers.
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He's wrong. I just spoke to Sony and this is an unedited excerpt of the chat:
Tim Lake: I would like to enquire as to the warranty position on an Xperia Z3 which suffers water damage despite being 'waterproof'.
Tim Lake: Assuming all the port flaps were correctly sealed
Rachel: The Z3 handset should be waterproof yes, ensuring all ports are firmly closed. If water has gotten into the handset, I do apologise about that, it will need to come into our repair centre, so we can examine it to see if it has a manufacturing fault Tim
Tim Lake: So it will be covered as long as the problem is a manufactuing fault?
Rachel: If the handset has a manufacturing fault which has caused the issue, yes it will be covered under warranty
So there you go.

3Shirts said:
He's wrong. I just spoke to Sony and this is an unedited excerpt of the chat:
Tim Lake: I would like to enquire as to the warranty position on an Xperia Z3 which suffers water damage despite being 'waterproof'.
Tim Lake: Assuming all the port flaps were correctly sealed
Rachel: The Z3 handset should be waterproof yes, ensuring all ports are firmly closed. If water has gotten into the handset, I do apologise about that, it will need to come into our repair centre, so we can examine it to see if it has a manufacturing fault Tim
Tim Lake: So it will be covered as long as the problem is a manufactuing fault?
Rachel: If the handset has a manufacturing fault which has caused the issue, yes it will be covered under warranty
So there you go.
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That's what I thought, but was giving the benefit of the doubt to see where his information was coming from.
Cheers.

There's been conflicting reports about this tbh. Some people have said Sony tried to back out of exchanges labeling the devices as water RESISTANT and not water PROOF. Anyway, I suggest you don't outright soak the device in water. what's the use anyway? if it gets splashed by accident you'll be fine. Sure it's a fun little feature but I think all of us can agree it could suck to see our investment go to waste over something so stupid.

with the Z3 they actually put emphasis on advertising the waterproofing and the new IP rating clearly states waterproof, not just resistant.

i think the problem is some people are buying this phone and expecting to use it underwater.. when in fact, the phone is not waterproof, but rather water resistance.. huge difference.. perhaps sony made a mistake by "advertising" the phone being exposed to water.. IMO if people want to use this phone underwater they should probably not buy this phone and probably spend their money on a camera designed for underwater use.

KarimSalloum said:
There's been conflicting reports about this tbh. Some people have said Sony tried to back out of exchanges labeling the devices as water RESISTANT and not water PROOF. Anyway, I suggest you don't outright soak the device in water. what's the use anyway? if it gets splashed by accident you'll be fine. Sure it's a fun little feature but I think all of us can agree it could suck to see our investment go to waste over something so stupid.
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Sorry, wrong... please see below attached.
Bäcker said:
with the Z3 they actually put emphasis on advertising the waterproofing and the new IP rating clearly states waterproof, not just resistant.
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Indeed...
tft said:
i think the problem is some people are buying this phone and expecting to use it underwater.. when in fact, the phone is not waterproof, but rather water resistance.. huge difference.. perhaps sony made a mistake by "advertising" the phone being exposed to water.. IMO if people want to use this phone underwater they should probably not buy this phone and probably spend their money on a camera designed for underwater use.
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Again, sorry but wrong..., please see the attachment.
Not that we should use this phone to do a master piece of film while diving, but it is for taking pictures and short videos underwater.
Cheers,

tft said:
i think the problem is some people are buying this phone and expecting to use it underwater.. when in fact, the phone is not waterproof, but rather water resistance.. huge difference.. perhaps sony made a mistake by "advertising" the phone being exposed to water.. IMO if people want to use this phone underwater they should probably not buy this phone and probably spend their money on a camera designed for underwater use.
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Dumbest post ever

Well I've used it to film my fish from inside the tank and it's still fine. Most of the new phones are indeed water resistant but this has a different IP rating which states that it is waterproof
Also this (which is funny and worth a watch anyway:
https://www.youtube.com/watch?v=uIf9GdCzY_Y

Guys, of course they label the phone as water resistant. However, they say it can be submerged for x distance for x time. So, yes your can submerge the device. If this is what they mean by resistant, then it was build for more than just a rainy day or a tipped over cup.
My original Z1s took the pool like a pro when I was on vacation.

The port covering the charging connector on mine seems a little off on one side! No matter how i try to close it a gap appears bigger on one side then the other! Not sure if it compromises its water proof'ness' but iam scared to find out ha In saying that,I never had a water proof phone in my life and they all did fine (obviously i didnt submerge them in water) but i doubt i will ever have a need to with this handset either! If i ever do however and it ruins the phone ....i willNOT be happy ha

Related

A spray that repairs water damage - does this thing really work?!`

I just stumbled upon this:
http://www.irevivespray.com/
Supposedly it can bring water damaged devices back to life. They claim it removes the corrosion and hence any shorts that may have been caused. Looks like a total scam to me, but I was wondering if anyone has this or has any experience with similar products.
Also it would be great of one of the hardware savvy guys could comment on whether it's possible to "repair" water damaged devices at all. My (basic) understanding is that the electrical components in the phone/tablet etc. can be permanently damaged by exposure to water and all the minerals typically found in water. Moreover, even if they survive the initial submersion, there's no guarantee that they will not slowly corrode and fail in the future.
Here in Germany all official repair companies refuse to repair water damaged devices, because they are required by law to a guarantee for their work and they claim it's impossible to guarantee that a water damaged component will continue to function even after being properly cleaned.
Any comments?
Have to admit it does sound a bit dodgy, although I use something that may be similar on bearings - Skanunu Bearing Cleaner is good for cleaning rusted bearings (and I mean so rusted they didn't move), although I'm not sure I'd want to put anything like that on electronics. I can't seem to find any chemical info on it...
Iamnotacrook said:
Have to admit it does sound a bit dodgy, although I use something that may be similar on bearings - Skanunu Bearing Cleaner is good for cleaning rusted bearings (and I mean so rusted they didn't move), although I'm not sure I'd want to put anything like that on electronics. I can't seem to find any chemical info on it...
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I suspect it's just branded 99% alcohol Still I am curious whether simply cleaning the salts and minerals left by the water can possibly "repair" a device.
Water damaged phones can be repairable depending on the level of submersion and whether the owner is enthusiastic with the power button or not. If I try to repair a water damaged phone I do a full stripdown and clean aggressively with a brush and pure alcohol. It can work sometimes but quite often water damage is terminal. I've had plenty of people phone me and say they dropped their phone in water so I say 'bring it to me and definitely don't turn it on' then they phone me back later and say 'i turned it on and it's ok now so don't worry' but it may work short term but water destroys electronic components very fast.
This spray, as el_commandante said is probably branded alcohol and while it may work in extracting water, it will not clean properly without any agitation.
Sent from my 1.8ghz Xperia Play!
BensJammin said:
Water damaged phones can be repairable depending on the level of submersion and whether the owner is enthusiastic with the power button or not. If I try to repair a water damaged phone I do a full stripdown and clean aggressively with a brush and pure alcohol. It can work sometimes but quite often water damage is terminal. I've had plenty of people phone me and say they dropped their phone in water so I say 'bring it to me and definitely don't turn it on' then they phone me back later and say 'i turned it on and it's ok now so don't worry' but it may work short term but water destroys electronic components very fast.
This spray, as el_commandante said is probably branded alcohol and while it may work in extracting water, it will not clean properly without any agitation.
Sent from my 1.8ghz Xperia Play!
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If by agitation you mean cleaning the inside of the phone with a brush, they do say you should do that. In fact they have videos on YouTube in which they show you how to do that Still, it feels a little scammy to claim a $30 bottle of alcohol will fix your water damaged phone in 90% of the cases They even offer money back guarantee, which is pretty bold.
It seems to me that if you drop a working phone in water and the water finds its way to its internals and shorts one of the components it doesn't really matter how well you clean it Then again there are plenty of info online about devices that have successfully survived encounters with water so the policy of the manufacturers is indeed a little questionable...
el_commandante said:
If by agitation you mean cleaning the inside of the phone with a brush, they do say you should do that. In fact they have videos on YouTube in which they show you how to do that Still, it feels a little scammy to claim a $30 bottle of alcohol will fix your water damaged phone in 90% of the cases They even offer money back guarantee, which is pretty bold.
It seems to me that if you drop a working phone in water and the water finds its way to its internals and shorts one of the components it doesn't really matter how well you clean it Then again there are plenty of info online about devices that have successfully survived encounters with water so the policy of the manufacturers is indeed a little questionable...
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For the most part you are right. I do phone repairs as a side business but I will rarely touch a water damaged one. Phones can be repaired provided no damage was done when it shorted, and providing no power is applied until it is totally dried 100%. I use a brush to agitate the board with alcohol and this removes and conductive materials on the board (which could even just be damp dust). I have rescued a couple, but for the most part I leave them alone. I would be very dubious about this spray though. I'm sure there's some small print regarding the money back guarantee!
Sent from my 1.8ghz Xperia Play!
I've repaired many Android, & non-Android phones, & I can tell you this... Water damage is completely random, & completely various. Many times, it is not as terrifying as everyone makes it out to be. There was a point in time when I was actually hunting for water damaged phones to repair.
As I said, it's completely random, & is determined on a case by case basis. The damage will not always be the same. Maybe the speaker will blow out... replace the speaker. The hardware buttons are malfunctioning now... replace the ribbon cable for the buttons. Many times, people say the phone died & won't turn on anymore, when really, the LCD screen blew out... replace the screen, problem solved. Many times, the main ribbon cable is not good, causing the device to not turn on, or other multiple problems... replace the ribbon cable. Sometimes, it can be a headache though, because many different components will all blow out at that time, or, you'll fix some, & others will go or malfunction soon after.
As far as the cpu itself, from what I've seen, these things are BGA components. They are soldered on with a BGA interface. Not only that, they are also plastered down with a ridiculously strong super glue adhesive as well. They are completely airtight. NO water will EVER get underneath there.
Yes, it is always very important to clean everything off with pure alcohol & a q-tip. Alcohol is best for cleaning off electronic components, & it evaporates very fast too. About that spray you've posted, I didn't even look at it, but I've seen plenty of those same type of marketing schemes for a long time. Basically, it's just alcohol they pour into a bottle with their fancy looking label, & sell it to you for a ridiculously high price, claiming that it's magic. A page right out of apple's book, in my opinion.
3ndymion218 said:
A page right out of apple's book, in my opinion.
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Haha, absolutely! But as we all know, there are plenty of suckers in the world
Thank you for your detailed explanation. The bigger question for me at least is whether you could really be sure that a phone has been repaired once water has entered inside. It sounds like there's some merit to the claim that once water enters the device, you can never be sure that some components will not fail in the near future. Now the next question is how hard it actually is to water proof the key components inside. It seems to me that it's relatively trivial to do a relatively good job water proof most of the phone to a good degree...
Sent from my GT-N7100 using Tapatalk 2
el_commandante said:
Haha, absolutely! But as we all know, there are plenty of suckers in the world
Thank you for your detailed explanation. The bigger question for me at least is whether you could really be sure that a phone has been repaired once water has entered inside. It sounds like there's some merit to the claim that once water enters the device, you can never be sure that some components will not fail in the near future. Now the next question is how hard it actually is to water proof the key components inside. It seems to me that it's relatively trivial to do a relatively good job water proof most of the phone to a good degree...
Sent from my GT-N7100 using Tapatalk 2
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From what I've seen, it is true that there could always be headaches down the line with some components starting to give out, but I've never seen the most important things take any damage. Those being the cpu & other memory chips. The cpu is really plastered on there, & I think the other important chips too. It's usually only components that take damage, such as buttons & the main ribbon cable.
Then again, most of my experience is with various HTC devices, which relied more & more on ribbon cables the newer they got. I believe some manufactures still use a big board with everything on it. I don't know how bad those would take to water damage, or if they have main ribbon cables that can be replaced. As far as water proofing a phone, I don't think it's really possible without some kind of exterior, water proof case. The housings have way too many opportunities for water to pour right in.
3ndymion218 said:
From what I've seen, it is true that there could always be headaches down the line with some components starting to give out, but I've never seen the most important things take any damage. Those being the cpu & other memory chips. The cpu is really plastered on there, & I think the other important chips too. It's usually only components that take damage, such as buttons & the main ribbon cable.
Then again, most of my experience is with various HTC devices, which relied more & more on ribbon cables the newer they got. I believe some manufactures still use a big board with everything on it. I don't know how bad those would take to water damage, or if they have main ribbon cables that can be replaced. As far as water proofing a phone, I don't think it's really possible without some kind of exterior, water proof case. The housings have way too many opportunities for water to pour right in.
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The problem I have found is that if you get it working again easy enough, your customer comes back saying there's something wrong with it again in a week or so. Most of my experience is with iPhones and although a lot can be repaired, there's usually more that needs replacing, headphone jacks, mics etc and it gets expensive which is why I avoid water damage repairs now.
There's always Liquipel though. The sooner manufacturers start investing in this the better!!
Sent from my 1.8ghz Xperia Play!
el_commandante said:
I just stumbled upon this:
Supposedly it can bring water damaged devices back to life. They claim it removes the corrosion and hence any shorts that may have been caused. Looks like a total scam to me, but I was wondering if anyone has this or has any experience with similar products.
Also it would be great of one of the hardware savvy guys could comment on whether it's possible to "repair" water damaged devices at all. My (basic) understanding is that the electrical components in the phone/tablet etc. can be permanently damaged by exposure to water and all the minerals typically found in water. Moreover, even if they survive the initial submersion, there's no guarantee that they will not slowly corrode and fail in the future.
Here in Germany all official repair companies refuse to repair water damaged devices, because they are required by law to a guarantee for their work and they claim it's impossible to guarantee that a water damaged component will continue to function even after being properly cleaned.
Any comments?
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I would like to get my hands on this
BensJammin said:
The problem I have found is that if you get it working again easy enough, your customer comes back saying there's something wrong with it again in a week or so. Most of my experience is with iPhones and although a lot can be repaired, there's usually more that needs replacing, headphone jacks, mics etc and it gets expensive which is why I avoid water damage repairs now.
There's always Liquipel though. The sooner manufacturers start investing in this the better!!
Sent from my 1.8ghz Xperia Play!
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Yes, that is true. The headaches will come from people, & not so much from the device itself. If it's your phone, no problem. You can always replace whatever else starts to go. But when you're fixing things for other people, whether it be phones, or cars, or whatever, it's ALWAYS your fault. Once you touch it, anything that happens is blamed on you. It gets really annoying after a while.
Didn't some of the motorola tablets use Liquipel?
Hobbzey said:
Didn't some of the motorola tablets use Liquipel?
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Not sure but I'm surprised more companies haven't jumped on the waterproof bandwagon. I would love a waterproof tablet as I read magazines in the bath and most publications are going digital now due to costs and there will definitely be a need for waterproofing. Although capacitive touch screens can react awkwardly when they're wet though.
The Sony xperia z is totally waterproof already so the technology to do this is already there. Just not sure if I trust it.
Sent from my 1.8ghz Xperia Play!
BensJammin said:
Not sure but I'm surprised more companies haven't jumped on the waterproof bandwagon. I would love a waterproof tablet as I read magazines in the bath and most publications are going digital now due to costs and there will definitely be a need for waterproofing. Although capacitive touch screens can react awkwardly when they're wet though.
The Sony xperia z is totally waterproof already so the technology to do this is already there. Just not sure if I trust it.
Sent from my 1.8ghz Xperia Play!
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I don't think it's so much having to do with technology, but more in how they design the casing. Other things, like watches, use o-rings to seal the casing & make it waterproof. I wonder how Sony did it??? I especially wonder what they did about the speaker & mic openings. I'd really like to see that phone opened up. Yes, it would be nice if other companies joined in too. They probably don't want to spend the money researching how to make their cases watertight.
it sounds too good to be true
3ndymion218 said:
I don't think it's so much having to do with technology, but more in how they design the casing. Other things, like watches, use o-rings to seal the casing & make it waterproof. I wonder how Sony did it??? I especially wonder what they did about the speaker & mic openings. I'd really like to see that phone opened up. Yes, it would be nice if other companies joined in too. They probably don't want to spend the money researching how to make their cases watertight.
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On the mass scale that these companies sell their phones I wouldn't think it would cost them too much in the long run to invest in liquipel. That protects the mics, speakers and even jacks. I'm sure someone I know will smash their xperia z soon so I look forward to ripping that apart
Sent from my 1.8ghz Xperia Play!
BensJammin said:
On the mass scale that these companies sell their phones I wouldn't think it would cost them too much in the long run to invest in liquipel. That protects the mics, speakers and even jacks. I'm sure someone I know will smash their xperia z soon so I look forward to ripping that apart
Sent from my 1.8ghz Xperia Play!
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I think it was the Motorola Xyboard's that used it...?
Hobbzey said:
Didn't some of the motorola tablets use Liquipel?
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I wish my xoom had it, my son dropped it in the bath tub, it got nearly no water in it worked for about a week more
then died completely. I'd almost be willing to try this if it really did work
I know there's a rust to primer stuff out there, but that's a bit simpler
---
I hate jelly beans, Google's jellybean is alright though.
Sent from my sickeningly sweet Galaxy Note II
I think it works,becoz all service centers will have this.
................................................................................................

Sony marketing. We advised!

This is a difficult post to write.
I fear Sony is going to ride the whirlwind regarding their advertising campaign in relation to this water resistant mobile.
How many of us have read posts and even professional reviews that refer to this mobile as "Water proof", Sony do NOT make this claim BUT the way they advertise the Z is going to cause problems for them in the very near future.
Such campaigns need to be aimed at Mr and Mrs average. By that I mean average customers who don't always think or really understand the true capabilities of this mobile. How many of you, the reader of this very article, have read the blurb that came with the Z? See what I mean?
The phone is designed to withstand what could be referred to as accidental contact with some water. The phone is certainly not, I repeat NOT water proof and the fact Sony shows the mobile being submerged in a glass of still water only make the general public see the phone as water proof. I am not going to bore you with the difference between water resistant and water proof. VERY few things man made are in fact water proof. My fear is some customers will be mislead into thinking they can use the phone while swimming or in a sauna, taking a shower when this is clearly not what Sony wanted to convey. There is a difference in placing the Z in a glass of still water for thirty minutes and placing it in a shower or even moving it around in a bath.
I can again but write the idea is that this phone is to a very small degree water resistant to accidental minor contact with water eg rain or steam in a bathroom, accidental contact should be the key here.
It will not be long before we hear of or read reports of customers being furious with Sony for not replacing their Z when the customer has taken it swimming with them! Already on this very forum there are posters who deliberately have taken their mobile into the shower or the bath to use? I have absolutely no idea why one would desire to do that but do understand human behaviour in trying or testing the phone out.
Sony should have been an awful lot more careful with their advertising. I think it perhaps wiser to have had a person answering the phone in the rain making it clear the phone is, to a given standard, water resistant, rather than immersing the phone deliberately into still water .
Remember still water at a depth of one metre is totally different in water pressure by moving an object through water at even half that depth.
Though I am enjoying the Sony experience I for one will not be 'testing' the mobile by deliberately submerging my phone in water, I see the water resistance characteristics as a plus against small water accidents, rain, and nothing more. To those who expect more PLEASE do study the small print regarding the standards used to asses the mobile and grade it as water resistant. You will be surprised just how non water proof the Z is.
Rather reminds me of the absurd scenarios we saw when Gorilla glass was introduced to mobiles . No end of Youtube clips by mentally challenged individuals dropping them on the floor, hitting them with hammers and even driving over them in cars? Gorilla glass made no such claims.
Must hastily add I am NOT criticising the Z, I like the mobile, I am suggesting Sony may have mistakenly mislead the consumer into thinking the mobile is something it is not. Their error but the consumer may well pay the price?
I hope you are enjoying the Z as much as I am.
Kind regards.
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
IPX5 - Water jets
Water projected by a nozzle (6.3 mm) against enclosure from any direction shall have no harmful effects.
Test duration: at least 3 minutes
Water volume: 12.5 litres per minute
Pressure: 30 kPa at distance of 3 m
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or
IPX7 - Immersion up to 1 m
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: 30 minutes
Immersion at depth of at least 1 m measured at bottom of device, and at least 15 cm measured at top of device
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I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
Sony advertised the Z with live models in a shower using the Z. Sony only warned against salty water. As long you close the ports and don't exceed the 30 mins, you'll be fine in the shower or the swimming pool.
Sent from my C6603 using xda premium
pandaball said:
I don't think it will be their fault. They state very clearly in their documents, webpage and their product brochures that the Xperia Z is IP55/57, which even a cursory Google search will show that it will either withstand, water-wise:
or
I think you're mistaken over what the water resistance means. First, I don't really see how the classifications above are warranted as "accidental contact", given the test durations. You can drop your phone in the toilet bowl and it will be perfectly fine, water-wise. Using it in a shower or bath will not cause any problems either, since it conforms to IPX5/7. Immersing your phone deliberately into still water is perfectly fine, as per IPX7. I don't think any reasonable consumer will buy the device without even wondering what IP55/57 is, yet you're wondering yourself without checking what IPX5/7 really means at all. Perhaps *you* should study what the water resistance means.
source: http://en.wikipedia.org/wiki/IP_Code, and http://www.ce-mag.com/archive/06/ARG/bisenius.htm
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Hi,
Thanks for the reply.
I am well aware of what constitutes water resistance and the codification system used by Sony on this occasion. My post was one aimed at prevention and not to criticise the reader or the Xperia Z.
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile? I am not going to bore you with the dangers of taking this phone swimming, I merely wished to help and support, perhaps even prevent, some owners from causing themselves difficulties.
I am pleased you have read the small print and studied the mobiles realistic water resistance policy. Perhaps this small debate may encourage others to do the same.:good:
Again many thanks for the reply,
Kind regards.
How about go and acro S? Are they water proof, or also water resistant?
Ryland Johnson said:
As you can see the post below yours is by a member here who mentions it is fine to swim with this mobile?.
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I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
Akiainavas said:
I hope you don't take my post as rude or anything - and it is not directed to you.
Sony provides all the specification you need. There's even a cossed-out picture of a swimming man with a phone in his hand on the first page of instructions manual... they clearly say what the phone will resist and what it won't resist. What you can do with it, or where you can take it. Basically, if you open your manual it says:
It CAN be submerged to 1m for 30 minutes
It WILL survive low pressure splashes of water
NO salt water, sea water etc as it might damage the covers
Covers MUST be closed firmly for anything above to apply
What's more to ask ? It basically covers it all...
And no, it's not resistant to "accidental" contact with water. You can actually submerge the phone, take a shower with it ( done it few times ) or leave it in the aquarium for 30 minutes. As long as you closed the covers, didn't exceed 30 minutes or 1 meter requirement, and didn't splash it with high-pressure - your phone will not die, that's what IP certificate guarantees. You can't swim with it in the pool because of the chlorine - as Sony clearly said, salt or any chemicals in the water might break the rubber seals.
What i'm trying to say is: if somebody is too lazy to take a look at the manual, read the IP specifications etc. I don't think Sony should actually care about that. You can't "baby-proof" everything. Read, learn, understand - don't "just assume".
Good thread though, if it'll make people read and learn - i'm all thumbs up
Click to expand...
Click to collapse
Hi,
Thanks for the reply. We are indeed on the same page.
I really don't want my initial post to be taken out of context. I am not criticising the Z, I own one. I am suggesting Sony may well have shot themselves in the foot regarding their publicity. Not every purchaser of this mobile will understand the intention of Sony manufacturing a water resistant phone. I dislike them even using the term water resistant as it is such a highly subjective term.
Water proof is less subjective. Water proof means what it says water will not enter. I can't think of a man made device that is water proof. I am not saying they don't exist I am merely saying I don't know of any.
Back to water resistance. May I take a liberty and side track this thread? I mean no confrontation by doing so. Take a look at the following.
.................................................................................................................
"Watches are often classified by watch manufacturers by their degree of water resistance which, due to the absence of official classification standards, roughly translates to the following (1 metre ≈ 3.29 feet):[5]
Water resistance rating Suitability Remarks
Water Resistant 3 ATM or 30 m Suitable for everyday use. Splash/rain resistant. NOT suitable for showering, bathing, swimming, snorkelling, water related work and fishing. NOT suitable for diving.
Water Resistant 5 ATM or 50 m Suitable for swimming, white water rafting, non-snorkelling water related work, and fishing. NOT suitable for diving.
Water Resistant 10 ATM or 100 m Suitable for recreational surfing, swimming, snorkelling, sailing and water sports. NOT suitable for diving.
Water Resistant 20 ATM or 200 m Suitable for professional marine activity, serious surface water sports and skin diving. Suitable for skin diving.
Diver's 100 m Minimum ISO standard (ISO 6425) for scuba diving at depths NOT suitable for saturation diving. Diver's 100 m and 150 m watches are generally old(er) watches.
Diver's 200 m or 300 m Suitable for scuba diving at depths NOT suitable for saturation diving. Typical ratings for contemporary diver's watches.
Diver's 300+ m for mixed-gas diving Suitable for saturation diving (helium enriched environment). Watches designed for mixed-gas diving will have the DIVER’S WATCH L M FOR MIXED-GAS DIVING additional marking to point this out.
Manufacturers water resistance classifications are interpretations and are not part of any ISO standard definition."
.............................................................................................................................
In terms of a wrist watch this means a watch rated at 30M! is NOT suitable to even use in the shower? Take a look at the above attachment to see what an awful situation customers are in when we purchase a wrist watch. To me water resistant to 1ATM means just that, water will not enter said watch unless I take the watch below that depth...No no, not at all in terms of our wrist watches it means nothing of the sort. In fact a watch suitable for swimming has to have a rating of 50M that's over 160 feet! In real terms I have no idea how the watch industry gets away with their water resistant ratings. I will go further. Even within the industry different brands use different criteria!
Back to the Xperia Z. Still water has totally different properties to moving water. Pressure changes in accordance with not only depth but movement or flow of water across the device surfaces.
Now lets take the scenario of John Doe who thinks his Z is water proof and takes it swimming, water gets in, can you imagine the potential problems we would have as customers trying to convince the local Sony dealer we didn't take it sub aqua diving?
Now IF Sony had used a different advertising approach and shown a person using the Z in the rain or some such accidental situation we would have understood a lot better the phones realistic capabilities. The phone is not supposed to be used in water I suggest what Sony where trying to do was show this mobile can take an accidental spill or wet hands will not damage it nor perhaps the accidental dropping of it into the bath tub?
Hey. My objective has been achieved. I have started a debate and if that debate prevents a customer from making a genuine mistake I would be most satisfied. I wished I had known the watch criteria before I ruined a 10,000euro watch 20 years ago IN the shower!:crying:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
rudoska said:
How about go and acro S? Are they water proof, or also water resistant?
Click to expand...
Click to collapse
Thank you for the question.
I am afraid I can't give you an answer?:silly: I know there are certain industrial mobile phones that are rated with a water resistance of say 10M. They are not generally available to the public though. I also cant think to what end such a phone would be used? Certainly not for diving etc
I don't know of any such device that would claim to be "water proof". Water proof means water proof under all conditions and circumstances. Not even the most advanced deep sea search submersible make such a claim. A mobile phone? Why would one need such a mobile? I cant think how it would be useable nor functional.
I am not qualified to help you really with your valid question. Maybe another poster could give you a knowledge based qualified answer?
Kind regards.
Akiainavas said:
I get you. Watches are a completely different thing - most of them are advertised as "water resistant" or "water proof" to XXATM - but there's always a small little detail - most of them are NOT IP certified.
IP "Ingress Protection" certificate states the device has been tested to resist water's ingress up to certified conditions ( which in case of XZ are 1m of depth, 30 minutes of duration and low pressure ). I had some water resistant watches as well - one of them died - but none of them had the IP certificate, all this ATM water resistance rubbish was just empty advertising used by the manufacturer
But where did you see Sony advertising Xperia Z for swimming ? I only remember them showing you can pour water onto it to clean the dust and use it in the rain.
There was a case of shower use advertisement, but remember that it was T-Mobile who organised that, not Sony. I really don't know if Sony has ever advertised or recommended the use of XZ on the pool/while swimming.
PS. Sorry about your watch
Click to expand...
Click to collapse
Hiya,
Thank you for your commiserations regarding my watch. it was indeed a steep and expensive learning lesson-curve
I have NOT seen Sony advertise the use of the XZ for swimming. I have mentioned swimming in response to other posters comments only.
I have managed to write in one line what I am trying to convey. Sony has produced a mobile that is not adverse to accidental water contact but it is not an industrial phone specifically designed to come into contact with water? I guess domestic use V commercial use?
The adverts I have seen have been of the XZ sitting in a small bowl of water. With respect to us all I still think this will pass the wrong message to some users and that may prove expensive. I guess only time will tell.
Kind regards.
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
parapaul said:
I don't think it passes the wrong message at all. Right from launch, the XZ has clearly been advertised and marketed as IP57 resistant - and in every review I recall seeing, IP57 has been clearly explained. I'm even fairly sure it was explained on the display case in the local Carphone Warehouse too.
You say you don't know any man made product that is waterproof. How about a submarine?
That's one of the main reasons this phone only has the IP57 rating - to acheive the next level of water resistance (IP58) it must be able to withstand 'long term immersion to a specified pressure'. I would imagine someone fairly high up at Sony decided that it wouldn't be worth the extra time and effort to pressure test it for 24 hours at 100m, for example.
I've seen lots of videos already of people using the XZ video camera under water while swimming, and it works perfectly.
No doubt someone with more money than sense will decide to see just how deep it can be taken, and for how long. It won't be me though. I'm quite happy knowing I can safely use it with wet hands and if it's dirty, wipe it clean in the washing up bowl!
Click to expand...
Click to collapse
Your final paragraph describes my sentiments exactly.
Unfortunately your reference to submarines being "water proof" is incorrect. A submarine is water resistant to a given depth depending on the hull design etc. Take any known submarine past its water resistant depth and it WILL implode like an eggshell. This is a classic example of water proof verses water resistant. They are not one and the same.
My other point regarding your kind reply would be to mention that you, being of sound mind and body, understand and accept the limitations of the XZ. You are not going to test the glass with a lump hammer as shown on Youtube nor test to see just how far one could take the mobile under water until the inevitable occurred, you also understand the IP system of test measurements and codes. So many of the public will not even read the literature given with the phone. Unfortunately manufacturers simply have to explain in the simplest of languages exactly what a given device can and cannot do to protect their customers and themselves
Just one other point to mention. With regard water resistant it must also be understood that water temperature will also play a large part in the equation. The body of the XZ is not excluded from temperature change. Come to mention it there are so many variable and parameters when debating this its the main reason I started this post. With all the respect I have for Sony and admiration for the XZ I do think its campaign of advertising the XZ as water resistant may back fire on Sony. It will be interesting to read the various forums over the coming months just to see who does what to 'test' their phone. We can bet there will be some dandies!
Thanks for the reply,
My best to you and yours.
IP-55 and IP-57 are well described in the IP Code Breakdown. You can shower with it, submerge it in upto 1m of water for 30 minutes (perhaps more but that's not guaranteed) and it protects against dust ingress but is not dust tight. That's it and that's what Sony markets. People who do not read the manual on this deserve a dead phone to be absolutely honest with you.
Sent from my C6603 using xda premium
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
searley said:
Even diving watches are water resistant not water proof
My watch clearly says WR200 so water resistant to 200 meters
So there will NEVER be a water proof phone!
The main thing is most water damage to phones is accidental. ie dropping it in the toilet. Taking it in the bathroom. Getting caught in the rain
For most people they can go about normal life and not worry about this type of accidental damage
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Hiya,
I sincerely don't wish to upset you. If you read my post #7 you will see the watch you think can be taken to depths of 200m in fact cannot.
I know, don't tell me about it. Its a scandal and another one of those best kept secrets until you find your beloved watch has water inside it and the manufacturer tells you its your own fault. Don't set me off The watch you own is suitable for skin diving not sub aqua diving!
Back on topic, I agree entirely with your post. "For most people they can go about normal life and not worry about this type of accidental damage"
Bingo and Amen to that.
Regards.
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
Click to expand...
Click to collapse
You appear to be ending this thread with the same ignorance you began it. Congratulations to you Sir .:good: Your attitude speaks volumes...I am pleased to write that most people will respect their phone and DO care about it. If you look after your tools they will look after you. It is EXACTLY your gung-ho attitude that prompted me to write this short article in the first place.
Not that you care but as a BTW sea water will damage the mobile as will the chemicals used in a swimming pool.
Wise up and respect your phone. What truly peeves me with people like you is not only don't you deserve to own such a nice device BUT when you damage it you will shout the loudest from the roof tops what a crap mobile it is.....
If you dislike the thread avoid it. It was written with genuine concern for genuine owners and has produced some decent debate, that is what a forum is for.
Behave yourself :fingers-crossed:
I'm not afraid of it being water damaged, as if it happens I will just go back and buy a new one (with a different colour to mix it up:laugh.
I have tested it in the sink, submerged it several times, used it in the shower etc.
If it had failed very early on, I would maybe second-guess another purchase of the same phone again.
Make no mistake though, my 5 inch lump sleeps on feathers and does not get tossed around at all.
Not a dust particle nor scratch on it
People who have to open their pockets very wide to obtain one will most likely be a bit more cautious about water exposure.
The outright lazy ones who don't want to involve themselves and just thinks that everybody else should "take care of it" (you know the type)
are always the loudest crybaby.
biffsmash said:
Who gives a bloody crap. A glass is water proof unless you break it. This phone is water proof until it's not.
Why get hung up over nonsense. I've had my phone is all sorts of crap and it's still going and it's still water resistant or water proof so who gives a damn.
I'd risk the phone in the sea too as I very much doubt a quick dunk in sea water will do any damage to it but if it did who cares, I didn't follow the instructions in the manual which everyone can read.
Something is water proof until it's not. Resistant means it survives water getting in or resists it, proof means water doesn't get in or hurt it, at least in my eyes, it's the same blooming thing.
Close down this stupid thread.
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Click to collapse
I strongly suggest that you take your attitude down a few notches... This thread has more purpose and reason at being in the General area than about half of the other ones currently open. It is a discussion about the device's hardware.
As for the OP's post, his point, which I believe was widely missed by many people who have replied here, was that the way in which the phone is marketed to people will lead them to think that the phone is "indestructible" of sorts. The intent of this is not to raise the flag on Sony having advertised the phone as such, but rather to try and raise awareness on those who took the message in a way not intended and now think that they are holding a bullet proof 5 inch shield, which is impervious to everything. Don't believe me? Just look at this video (around time marker 5:23)
http://www.youtube.com/watch?v=crgzS4F_nZA
The Sony employee himself throwing the device to the floor... did anyone mention the fact that the device has mechanical impact resistance level 0? (aka it does not protect against mechanical impacts).
I digress, the point of this thread (I think) is not to blame Sony per se or even to discuss the various parameters that revolve around water resistance. It is about being aware about the fact that taking the device for a swim is likely not a good idea and that the "rugged" features of the phone are for the "oh crap!" type of situations...
jm2c
Edit: To illustrate the above...
http://forum.xda-developers.com/showthread.php?t=2226481
Edit2: The chemical/salt water attacks are bad for the seals. Salt water is not magically going to permeate through the screen. The little rubber things in the caps will get corroded right away with salt (unless, of course they are thoroughly cleaned immediately). This is why swimming in the ocean is not recommended. More than likely Chlorine will have a similar (and much faster) effect of these seals (depending on what elastomer is used for the seals (it might be a polyacrylate or FEPM based on poor sea water compatibility)
I haven't seen any product ever stated as "water-proof", even watches. Ones rated for 200m depths still say "water-resistant" up to 200m (from what I have seen). Consumer laws are pretty tight in Australia so maybe marketing terms have to be adjusted though.
I haven't once seen Sony use anything but water resistant to describe it. Nor have they shown footage exaggerating or misleading it's water resistance.
If people are too stupid to distinguish the difference between the terms for them selves, and use a little common sense, then perhaps they shouldn't have a "smart" phone
Regarding the swimming thing, a telco here put out a video of their rep "falling" into a pool and demonstrated that the phone will be ok. Then went on to use the phone proving that yes it was fine. So if you accidentally jumped in with it would it be fine? Most likely. Should you deliberately do swimming with it? Absolutely not. Most pools are well over 1m depth so straight off the bat it shouldn't be in there

Cracked screens on previous Z-series phones

I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
But the previous Sony flagship phones, namely the Z, Z1, Z1C & Z2 have a very serious manufacturing defect - self cracking screens. the glass panes on the front and the back of these phones crack due to overheating (sometimes without overheating). there have been cases where the owners went to bed with their phones on a table and woke up to find that the phone had cracked. the problem seem to lie with the glass and metal construction. due to the waterproof and dustproof construction ,there isn't any proper heat dissipation, and since aluminum and glass react differently to heat, the glass cracks(in some cases even the display below it). Sony continues to deny the defect, usually blaming the user for the cracked glass and the users have to pay for the new screen(~$200-$300)
so back to the Z3 and Z3C, they have the same construction. so I am worried. if i do buy ,then I have to buy the phone unlocked ,which will set me back by $600( I am from India, no contracts here).
So what are your thoughts on this issue, and is there anybody who has faced this issue before?
Ananay Singh said:
I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
But the previous Sony flagship phones, namely the Z, Z1, Z1C & Z2 have a very serious manufacturing defect - self cracking screens. the glass panes on the front and the back of these phones crack due to overheating (sometimes without overheating). there have been cases where the owners went to bed with their phones on a table and woke up to find that the phone had cracked. the problem seem to lie with the glass and metal construction. due to the waterproof and dustproof construction ,there isn't any proper heat dissipation, and since aluminum and glass react differently to heat, the glass cracks(in some cases even the display below it). Sony continues to deny the defect, usually blaming the user for the cracked glass and the users have to pay for the new screen(~$200-$300)
so back to the Z3 and Z3C, they have the same construction. so I am worried. if i do buy ,then I have to buy the phone unlocked ,which will set me back by $600( I am from India, no contracts here).
So what are your thoughts on this issue, and is there anybody who has faced this issue before?
Click to expand...
Click to collapse
Coming from the XZ, I know the stories. In my opinion you shouldn't be worried. The chance that a screen cracks without ANY reason is less then 1%, many times something hit people's screen without realizing. In the 1.5 years that I've had my XZ I have dropped my phone (on purpose) many times, without anything happening. People also removed the anti shatter screen, which results into bigger chance that the screen will crack.
I don't blame Sony for giving the fault to the consumer, it's not like Sony doesn't test their products before releasing them. If Sony gave everyone a new phone after they said that it cracked without a reason, guess what everyone would do.... Claim that the screen cracked without a reason just to get a new phone/screen.
(Why do you have to pay 600$ for the phone btw? You can just buy it cheaper at sites like Clove/Handtec and get the same insurances.)
Dsteppa said:
Coming from the XZ, I know the stories. In my opinion you shouldn't be worried. The chance that a screen cracks without ANY reason is less then 1%, many times something hit people's screen without realizing. In the 1.5 years that I've had my XZ I have dropped my phone (on purpose) many times, without anything happening. People also removed the anti shatter screen, which results into bigger chance that the screen will crack.
I don't blame Sony for giving the fault to the consumer, it's not like Sony doesn't test their products before releasing them. If Sony gave everyone a new phone after they said that it cracked without a reason, guess what everyone would do.... Claim that the screen cracked without a reason just to get a new phone/screen.
(Why do you have to pay 600$ for the phone btw? You can just buy it cheaper at sites like Clove/Handtec and get the same insurances.)
Click to expand...
Click to collapse
well that's some relief. from what I've heard sony have removed the anti-shatter layer from their new phones. as for paying $600, I don't know whether I'll get warranty on the phone in India, if i buy from handtec or clove
Ananay Singh said:
well that's some relief. from what I've heard sony have removed the anti-shatter layer from their new phones. as for paying $600, I don't know whether I'll get warranty on the phone in India, if i buy from handtec or clove
Click to expand...
Click to collapse
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
matapo said:
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
Click to expand...
Click to collapse
Yeah that's right. It's also my international perchance when it comes to phones, but from what I've understood that if there is something actually wrong with the phone, you'll only have to pay the shipping costs and of course not the repair costs. Unless it was your fault.
matapo said:
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
Click to expand...
Click to collapse
I always buy my Sony phones outside the US, have had warranty covered in US every time I needed to.
Sent from my C5502 using Tapatalk
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
Bialynia said:
I always buy my Sony phones outside the US, have had warranty covered in US every time I needed to.
Sent from my C5502 using Tapatalk
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Click to collapse
That's good to know.
demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
Click to expand...
Click to collapse
Do you play games or run apps that are processor intensive? Did you set the phone down on a cool flat surface such as a glass table or kitchen counter after using it? - This was a big issue for Nexus 4 back glass. Cold surface + warm phone = cracked backs
Too bad... I am afraid the beaking glass will break the deal for me. Wanted this Z3c pretty bad
DrPanz said:
Too bad... I am afraid the beaking glass will break the deal for me. Wanted this Z3c pretty bad
Click to expand...
Click to collapse
I was really close to pulling the trigger on one from Clove to USA and even called to have them do a pre-check on phone before sending to me so I can be sure to get a good set of speakers, no dead pixels etc. they charge about $ 30 for this service
Now,I am on hold on Z3 C .
IF I can put screen protectors tempered glass front and back and put it in a really
good case-will I be able to use it in an active lifestyle in front pocket for a year or so...and be reasonably certain no broken screen.?
There was no cold and hot involved with my phone. It was maximum in my jacket pocket. Really no abuse or other non standard use.
Also I think tempered glass would not help in this case. The glass would break under it as well.
I am hoping to get it fixed cause I want this phone badly. It is the only one I like now for features/form factor ratio.
I wish they get a root soon too. Would like to see MIUI on this phone.
dropped z3c several times. hasn't cracked.
demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
Click to expand...
Click to collapse
Picture please? :good::good:
Yeah, please upload the picture.
My $0.02... I have a Z1C that developed a severe set of cracks. Until reading this thread, I had a suspicion that it "happened on its own" but couldn't really believe it; so I attributed it to some unknown abuse on my part. I'm still skeptical, but I'm confident no outside force hit the screen so I'm tending to believe it was a case of spontaneous cracking (perhaps due to heat?).
It's off to Sony USA for evaluation. I'll be pleasantly surprised and impressed with Sony if they cover it under warranty. One other note: I purchased it from Clove UK, but Sony USA had it in their database and offered no protest.
Whether warrantied or not, I am disappointed by their repair policy. It would be nice to cross-ship a replacement so I am not un-phoned for two weeks, but, alas, no. So, I pulled the trigger on a Z3C (which normally would not be compelling enough for me to upgrade) which should be here Monday. And I'll pass the repaired Z1C on to one of the kids.
I've had the Z1 for about a year. It's fallen a number of times from 4 feet or so on to a ceramic tile floor. I've got a Devilcase aluminum bumper on the phone. The corners of the Devilcase are all dented and chewed up, but there are no cracks in the glass. I just got the Z3 compact, and I'm hoping for as good of luck with it.
less than a week
So I've had my new shiny Z3 less than a week and have a hairline crack all the way across the top right hand corner of the screen and the touch does not work above the crack, no abuse, I don't keep it in a pocket it could be sat on in, it was fine in the morning when I was killing time before work playing games, on the desk next to me all day at work and then when I went to look at it when I finished it has this mystery crack.
I'm sending to Sony under the warranty to see if they will repair this obvious design defect as some of my research on the net suggests they will and will update this thread with the result
Definitely enough reports of this to be concerning....
Sent from my D5803
I too want it badly
Ananay Singh said:
I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
Click to expand...
Click to collapse
demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
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I too want this phone and it is available (cheapest) in ebay India for around 38k, but now incidents of self cracked screens are troubling me!

Z5 Premium waterproofing may not be what you expected

I'm very disappointed at the moment. I currently have a Z3 Compact, whose waterproofing disclaimer stated:
*The Xperia Z3 is waterproof and protected against dust as long as you follow a few simple instructions: all ports and attached covers are firmly closed; you can’t take the phone deeper than 1.5m of water and for longer than 30 minutes; and the water should be fresh water. Casual use in chlorinated pools is permitted provided it’s rinsed in fresh water afterwards. No seawater and no salt water pools. Abuse and improper use of device will invalidate warranty. The phone has an Ingress Protection rating of IP65 and IP68.
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Now however, on the Z5 Premium official page, the disclaimer states:
**** The Xperia Z5 Premium is waterproof and protected against dust, so don’t worry if you get caught in the rain or want to wash off dirt under a tap, but remember: all ports and attached covers should be firmly closed. You should not put the device completely underwater or expose it to seawater, salt water, chlorinated water or liquids such as drinks. Abuse and improper use of device will invalidate warranty. The device has Ingress Protection rating IP65/68.
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What they're describing is a water-resistant phone, not waterproof. I'd like to ask Sony if it was really worth it to put the usb port outside the flap and lose the possibility to use the phone underwater like I always did.
I feel like this may be erroneous. They list the device on the specs page as IP65 AND IP68. These two certifications, I do not believe, we incorrectly placed. They are putting a strong emphasis on how their device is IP6x certified, and I doubt they'd be lying about this haha.
xNiNELiVES said:
I feel like this may be erroneous. They list the device on the specs page as IP65 AND IP68. These two certifications, I do not believe, we incorrectly placed. They are putting a strong emphasis on how their device is IP6x certified, and I doubt they'd be lying about this haha.
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It's indeed IP65/68 certified, yet they tell you not to submerge the phone. They're practically saying "you want to submerge it? theoretically the phone should survive the dunk, practically if it dies we're not gonna cover with our warranty"
So I'm assuming Sony just changed their view of returns based on water damage. Do you think the phone is physically less capable of resisting water?
xNiNELiVES said:
So I'm assuming Sony just changed their view of returns based on water damage. Do you think the phone is physically less capable of resisting water?
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It's just a warranty policy chance
Sent from my D6503 using XDA Free mobile app
http://www.androidauthority.com/xperia-z5-no-underwater-641502/
I swear this guy just looked on here a couple of hours ago and made an article out of this.
No, the source of the story is from Xperia Blog, who posted it yesterday. Not sure why the OP didn't reference it.
Well it is understandable why they did it. Sometimes consumer try to abused it. I think sealed flaps is better in seeping the water inside the phone.
Sent from my D6503 using XDA Free mobile app
Aripex said:
No, the source of the story is from Xperia Blog, who posted it yesterday. Not sure why the OP didn't reference it.
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I wasn't aware of that
well i think all Sony meant is you can't drop your phone in water with corrosive agents like salt or chemical products, but i mean, it's common sense, taking photos in the ocean would destroy usb ports or obstruct the speakers or whatever
They probably did it for warranty purposes. I was just testing out my Z3's water proofread and it ended up getting water in the device. Luckily they replaced the phone still. This new statement will probably reduce the number of warranty claims they have to deal with due to water damage.
Sent from my D6603 using Tapatalk
I remember sony losing a legal case around their waterproof claims, since then they have been changing their claims to suit the outcome of that lawsuit.
I'm sorry i don't have a link.
Technically the device is equally waterproof as any previous version (in the sense that all requirements for the IP certification have been met or exceeded)
Yeah they change it so when somebody splashes into the pool from jump board from some heights (which pressure might push the rubber clip too much around the port), they can get away from the claim.
The essence of the device is still the same, only that the USB port is open now and no rubber port mechanism to protect it.
So people just need to take care to not charge the phone straight from water (they should dry it first) and, a proper usage (slow enter) underwater (pool) should be doable.
Regardless of Sony's disclaimer, the phone is rated at ip65/ ip68. That's all what matters.
Sent from my E6853 using Tapatalk
hansip87 said:
Yeah they change it so when somebody splashes into the pool from jump board from some heights (which pressure might push the rubber clip too much around the port), they can get away from the claim.
The essence of the device is still the same, only that the USB port is open now and no rubber port mechanism to protect it.
So people just need to take care to not charge the phone straight from water (they should dry it first) and, a proper usage (slow enter) underwater (pool) should be doable.
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i think i've seen a video of an underwater test (or to be more precise, a dr pepper under-soda test) where, after submerging the phone in the pop, the OP was able to charge it right away without even having the USB port dried out.
Lawliet918 said:
i think i've seen a video of an underwater test (or to be more precise, a dr pepper under-soda test) where, after submerging the phone in the pop, the OP was able to charge it right away without even having the USB port dried out.
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Well that might be doable but just never play water and electricity i say better safe than sorry.

No, The s7 edge is not waterproof [Tested]

...... Rescinded
Well yes. Samsung said "water resistant", not "water proof", which means it's supposed to resist against water under certain conditions (up to 1.5m for 30mins), not function under it. The capacitive screen and capacitive buttons work with anything that holds an electrical charge, including pool water because it contains ions in it, so that's why they were being pressed.
But indeed, you are right with about not intentionally doing anything out of the ordinary, trying to test the water resistance. It is more of a safety feature, and Samsung is mistaking by advertising otherwise (they don't always do this).
I tried it several times - dived under water and take pictures with it or videos and everything is working just fine. But as I am reading more and more things about non water proof s7 edge I am starting to think that next time I better wont take my phone under water.
You don't understand physics,don't you? You can submerge the phone in shallow water - let's say it drops in your cereal bowl.
But if you take it to the pool and swim with it this is what gonna happen - you swim - therefore you move - the water "hits" your phone with a certain pressure,depending on your swimming speed.
So if you put your phone in a bowl with water and MOVE the phone very fast the water pressure on the ports will be like it's submerged under 10 feet of water
You get it? It's for accidents,its not the bext Go Pro Pool Edition.
I am really curious,if you buy a hatchet,do you try to cut your fingers with it to see if it works?
People will come here to inform themselves about the phone,maybe they want to buy it.
What they see? A post about a faulty phone - guess what - samsung never said about WATERPROOF - its WATERRESISTANT. Stop spreading these false informations.
I swum with the edge several times and never had a problem with it. I took some beautiful pictures under water. My experience is no guarantee for everybody
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Mehigh101 said:
You don't understand physics,don't you? You can submerge the phone in shallow water - let's say it drops in your cereal bowl.
But if you take it to the pool and swim with it this is what gonna happen - you swim - therefore you move - the water "hits" your phone with a certain pressure,depending on your swimming speed.
So if you put your phone in a bowl with water and MOVE the phone very fast the water pressure on the ports will be like it's submerged under 10 feet of water
You get it? It's for accidents,its not the bext Go Pro Pool Edition.
I am really curious,if you buy a hatchet,do you try to cut your fingers with it to see if it works?
People will come here to inform themselves about the phone,maybe they want to buy it.
What they see? A post about a faulty phone - guess what - samsung never said about WATERPROOF - its WATERRESISTANT. Stop spreading these false informations.
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I didnt swim, I submerged it underwater for 4 seconds. Not more than that. it wasnt deep. just under the surface,
I didnt stop people from buying it, its the best samsung phone i have ever owned. I just wanted to caution them to not try submerging it without any reason, just to be safe. i dont think i said it will be the same for everybody. I shared my scary experience. thats all?
Mehigh101 said:
You don't understand physics,don't you? You can submerge the phone in shallow water - let's say it drops in your cereal bowl.
But if you take it to the pool and swim with it this is what gonna happen - you swim - therefore you move - the water "hits" your phone with a certain pressure,depending on your swimming speed.
So if you put your phone in a bowl with water and MOVE the phone very fast the water pressure on the ports will be like it's submerged under 10 feet of water
You get it? It's for accidents,its not the bext Go Pro Pool Edition.
I am really curious,if you buy a hatchet,do you try to cut your fingers with it to see if it works?
People will come here to inform themselves about the phone,maybe they want to buy it.
What they see? A post about a faulty phone - guess what - samsung never said about WATERPROOF - its WATERRESISTANT. Stop spreading these false informations.
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Calm down and dont say crap that doesnt interest anyone. thx
marahlad said:
I am starting to think that next time I better wont take my phone under water.
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You should have had this brilliant thought from the beginning. This feature is just meant to save your phone and money in an unfortunate situation.
Cst79 said:
You should have had this brilliant thought from the beginning. This feature is just meant to save your phone and money in an unfortunate situation.
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I dont want to know your opinion about how am I using MY phone. I am just sharing my experiences about this topic.
Cst79 said:
You should have had this brilliant thought from the beginning. This feature is just meant to save your phone and money in an unfortunate situation.
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Really?
Samsung doesn't really portray it is such in their advertisements!
https://www.youtube.com/shared?ci=Q_8AYvFrLO0
It's all very well being judgemental, but when Samsung put out adverts like this you'd have a put the blame on Samsung for actively encouraging people to dunk their phones!
Regards,
Dave
Sent from my Nexus 6P using Tapatalk
marahlad said:
Calm down and dont say crap that doesnt interest anyone. thx
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Well, it's not crap, it's educational, which you seem to be allergic to, hence your weird reaction. Secondly, I find it pretty interesting so your last statement is wrong, thus I'm gonna have to ask you to stop talking on behalf of other people. You certainly don't know sh*t about anyone around here. Summary: The only one talking crap here would be you.
It wasn't meant to be used underwater. It's kinda like a safety feature if you accidentally dropped it in water and quickly react to taking it out. Pretty sure pool water has various salts so that kinda factors in too.
Sent from my Moto G using Tapatalk
gessus wessus... doesn't matter what word or definition is used, the s7 phone has good gaskets and can exceed the ipx ratings stated which is total submersion for the defined period of time.
The next time you spend a weeks wage on a water resistant phone, briefly inspect the ports and make sure they are sealed and put the phone underwater for the stated amount of time and if it breaks get a refund because it's defective, if it works, then you're good to go.
mine has survived the pool and the beach many times ( I spray water repellent on it for salt water use, the non electrical conducting lubricants, before and after, e.g inox marine, wd40 isn't as good but cheaper and comes in a tiny pen style dispenser).
foxmeister said:
Really?
Samsung doesn't really portray it is such in their advertisements!
https://www.youtube.com/shared?ci=Q_8AYvFrLO0
It's all very well being judgemental, but when Samsung put out adverts like this you'd have a put the blame on Samsung for actively encouraging people to dunk their phones!
Regards,
Dave
Sent from my Nexus 6P using Tapatalk
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Its champagne resistant...
There are also many ways to damaged or destroy the seals in the s7 edge.
Like salt water, water with chlor, bending the phone in tight jeans....
I can vouch for the high quality water resistance. Even with the S5 I had 3 good years of using it as a snorkeling camera, shower radio and regularly washing it under the tap to freshen it up. It became a hand me down to my little cousin as soon as the S7 was released. I now do the same with my S7 all the time, it's even more water resistant than the S5 and it was advertised as an underwater camera. It works flawlessly. I even rinse it off to cool it down after long sessions of VR. It drops from 35 degrees Celsius to 25 in 5 seconds. Stop being so paranoid. The phone is really as water resistant as it claims to be. The only reason why it's not "water proof" is because there is no industrial standard by which you can call something water proof.
Well a friend of mine left his S7E in a hottub at 80c and 1.5m underwater for anhour phone still works just fine.
+1 Well said. LOL!!!
nitrous² said:
Well, it's not crap, it's educational, which you seem to be allergic to, hence your weird reaction. Secondly, I find it pretty interesting so your last statement is wrong, thus I'm gonna have to ask you to stop talking on behalf of other people. You certainly don't know sh*t about anyone around here. Summary: The only one talking crap here would be you.
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indigobv said:
Well yes. Samsung said "water resistant", not "water proof", which means it's supposed to resist against water under certain conditions (up to 1.5m for 30mins), not function under it. The capacitive screen and capacitive buttons work with anything that holds an electrical charge, including pool water because it contains ions in it, so that's why they were being pressed.
But indeed, you are right with about not intentionally doing anything out of the ordinary, trying to test the water resistance. It is more of a safety feature, and Samsung is mistaking by advertising otherwise (they don't always do this).
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Sooo, I did test the phone half submerged in a gently flowing river and I can tell you that it isn't waterproof under that condition. Condensation under the camera lens showed up within 1/2 an hour. Screen started going purple within hours. Take this as an example of a real world test.
ok, how about using it under the rain? i wouldn't dip it in pool water but anyone tried using it in the rain?

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