[Q] s4 camera issue - Galaxy S 4 Q&A, Help & Troubleshooting

I recently bought a Galaxy S4 GT-I9500 (rooted version) and have been facing serious issue with the camera. It seems the camera is not capable of taking pictures with the flash on. Everytime I do this my phone shuts down, no matter how hard I try. However there is no problem with flash off. I've tried using number of apps which I thought would work with my phone. Unluckily none of them solves the problem Its really annoying when I am barred to use my massive 13.0 MP camera loaded with this phone. And since the warranty is already voided I am not looking forward to take the phone to phone servicing center. If this can be fixed with some software updates or minor changes in the system I would be really glad.
Thanks:

regand said:
I recently bought a Galaxy S4 GT-I9500 (rooted version) and have been facing serious issue with the camera. It seems the camera is not capable of taking pictures with the flash on. Everytime I do this my phone shuts down, no matter how hard I try. However there is no problem with flash off. I've tried using number of apps which I thought would work with my phone. Unluckily none of them solves the problem Its really annoying when I am barred to use my massive 13.0 MP camera loaded with this phone. And since the warranty is already voided I am not looking forward to take the phone to phone servicing center. If this can be fixed with some software updates or minor changes in the system I would be really glad.
Thanks:
Click to expand...
Click to collapse
You might have a faulty battery.

Related

Galaxy S camera problems

Just as the thread title says, my camera is full of bugs, unable to change iso/exposure properly and hangs when I try to focus or take a picture. Had the same problem when using jf4 and jm2 as well as third party camera apps. Is this a software or hardware problem? And any solutions?
you are the very first person to complain about this.
just about every body else loves the camera, including me
http://forum.xda-developers.com/showthread.php?t=731846
AllGamer said:
you are the very first person to complain about this.
just about every body else loves the camera, including me
http://forum.xda-developers.com/showthread.php?t=731846
Click to expand...
Click to collapse
I had problems testing the panorama shot, but I never complained, mostly because I don't take pictures and I was just testing it. Also, in the camera's defense, I was talking pictures in a room, where perhaps there was an issue due to corners while the shot is intended to be of landscape....any thoughts?
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Qazz~; said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Click to expand...
Click to collapse
Is this lag ?
Not much lag, but like I said its real buggy, can't even focus.when I tap on an area the box shifts to wheretapped but it does not focus, the box will now get stuck there and the iso/exposure will not change then usually the camera will stop working
Qazz~ said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Click to expand...
Click to collapse
now, that is an actual problem.
did you try rebooting the phone?
if you can't take even a normal picture, you might have an defective camera
Taking a picture is a hit and miss affair, takes pics 2 out of 10 times i try, it should be a camera problem, going to send it in for warranty now. will report back when its fixed
Have you tried a hard reset to see if the problem goes away?
Whenever things start to go wierd, I alway 1)Soft reset 2)If it does not work do a hard reset 3)If still doesn't work, find out if everyone else with the same firmware has the problem 4) Finally, go to the shop for a replacement, it's likely then to be a hardware issue.
If you have 'fring' installed uninstall it and camera will stop failing
Just updated to JM2, I have fring installed, never had such problem even with stock...
Sorry my bad, fring was recently fixed for sgs
Sent from my GT-I9000 using XDA App
Soft reset, hard reset, flashed firmware again. All did not work. Was sent in for repair a few hours ago, they said it would take 2-3 days, had jm2 on it though and where I live the latest firmware is jf4. Hope they don't bother about that. Hoping for the best
Update!
Just got phone back from Samsung after waiting for 4 torturous days, everything seems to be in working order now, the auto focus is still pretty slow though but other than that its great.
So after all it should have just been a hardware problem as the customer service lady told me that they changed the pcb of the camera
Qazz~ said:
Not exactly complaining but I think that it could be a hardware problem as half of the time I press the camera app, the app starts shows a black screen and says 'camera failed' and force closes...
Click to expand...
Click to collapse
I had the same problem get voodoo lag fix if you have any other lag fix un do them before running the voodoo it works rember after you do the lag fix it takes a long time to boot
here is the fix to camera problem!!!!!!!
I had the same problem get voodoo lag fix if you have any other lag fix un do them before running the voodoo it works rember after you do the lag fix it takes a long time to boot
HELP PLEASE.... I bought a new Galaxy S Captivate about 3 weeks ago and i think alrealy had the new Android 2.1 with the GPS Fixed. The Camera was working until a few days ago. Every time I start the Camera app, after just 2 or 3 seconds I am getting the Warning message "Camera Failed". I can only press okay and the Camera app closes. I tried many times and it is always the same.
I tried soft reset, and hard reset which errased all my data, and nothing. Today I decided to upgrade to the new Leaked version of the Froyo 2.2 to see if it would help. Nothing helped. I AM STUCK....
I called Samsung 3rd level support and they said that I should send my phone to them for them to REFLASH my phone. If that would not fix they would replace and send another phone to me.
My problem is that I am out of the USA (I am in Brazil now) for the next 3 months, so I would like to find a way to fi via software now.
Since Samsung said that the best way to fix this Camera problem is the FLASH the phone, and only SAMSUNG has this special flashing software, my question is:
1- DOES ANY ONE KNOWS WHER I COULD DOWNLOAD THIS SAMSUNG FLASHING SOFTWARE ? ANY WHAT WHERE I COULD GET THE ROM ORIGINAL CAPTIVATE 2.1 VERSION?
2- I only know this 2 ways to flash or upgrade my phone,
I897UCJF6-final-OCD-REV0.rar (for Android 2.1)
I897UCJI6-OCD-REV02-Low-designgears.exe (for Android 2.2 leaked version)
But I am not sure that this is the SAMSUNG FLASH version that they are talking about , is it?
Where can I find the real Samsung Flash software ? PLEASE HELP
Solved Thanks to Voodoo
Had practically the same problem, Camera failed yet it worked for Video and even in Panorama mode, I didn't install anything new other than some themes from the Market, I tried factory set, removing the battery ... nothing worked, so I disabled OCLF, uninstalled it, and installed Voodoo lag fix instead, that made the trick !! Don't understand why though , but anyways it's working now
twingerbread 3.3 - video camera
alovell83 said:
I had problems testing the panorama shot, but I never complained, mostly because I don't take pictures and I was just testing it. Also, in the camera's defense, I was talking pictures in a room, where perhaps there was an issue due to corners while the shot is intended to be of landscape....any thoughts?
Click to expand...
Click to collapse
the camera is definitely broken. I'm running kernel 2.6.32.9, twingerbread 3.3 on sgh-i897; and the video option is no-fugu. force-close EVERY time I try to use it.
When i try to camera it says "camera failed".Soft reset, hard reset, flashed firmware again. All did not work

[Q] Switching to front facing camera produces error. 'Camera not connected'.

Helllllo everyone!
So I apologize for being one of those people who just come here to ask questions. Unfortunately life doesn't have room for me spending time playing with my Android devices anymore, so having it 'work' is more important to me.
I am on 4.3, ParanoidAndroid 3.96. I am not on the latest because it took some time to have the app TouchControl work (with my Franco kernel), and Secure Settings etc. that I chose to just stick with it because it worked really well for me.
The problem!
I recently noticed that if I tried to switch to the front facing camera, it'd hang. After that, I would not be able to use my torch/led, and going into the camera would tell me that "The camera is not connected" or something like that. I could only fix this by clearing all the data on my Gallery, and shutting down, and then turning on again. Reboot would not work.
If I did that, I could go into my camera and use the rear camera fine. Take pictures, record video, etc. Torch works as normal. It's just that once I attempt to go into the front camera, this problem happens.
It's weird because I didn't flash anything or change any settings when this happened. I DID install https://play.google.com/store/apps/details?id=eu.mrogalski.saidit which wouldn't let me record a video while being used, but I since disabled/uninstalled it which solved that problem.
I have done a lot of googling on this problem, and noticed that I am not the only one who has this problem. For some people it seems like their phone is new, and some it just happens out of nowhere. For that reason I suspect it might be a hardware problem that can occur randomly, but it's weird that after triggering the problem, that my torch won't work anymore as well. Unless the torch is somehow tied to the camera/flash, and by triggering the problem when I try to access the front camera, it isn't able to 'call' the camera/flash anymore as a result?
I bought my Nexus 4 from Google in May 2013, so I believe I still have until May 2014 to RMA it, correct? Would I get another Nexus 4 at this point, or maybe I'd get a Nexus 5 instead?
Thanks in advance for any insight into my problem!
I know you would like to keep the rom you are on but to be on that rom you must have a custom recovery installed. So if I was you I would back you're rom up then flash something different to see if its hardware related or not . If so then return the phone.
Sent from my Nexus 4 using XDA Premium 4 mobile app
bladebuddy said:
I know you would like to keep the rom you are on but to be on that rom you must have a custom recovery installed. So if I was you I would back you're rom up then flash something different to see if its hardware related or not . If so then return the phone.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the reply.
I tried installing the latest PA rom, but came up with an error. I had the rom I was on originally still, so I tried wiping and flashing it again. Finished flashing, went and opened the camera and it still happened. Looks like it's a hardware problem then!
I guess I'll go look up a guide to flashing back to stock now.

Camera auto focus issue

Whenever i open my camera app, the displayed image will not auto focus- it remains blurry no matter how long i allow it to readjust. The only way i can get it to focus is by shaking the phone vigorously- then it instantly auto focuses. Anyone else experience this or other problems focusing?
Has this always happened? Did you just get the phone?
Sent from my SM-N910U
i got it about 2 weeks ago, and i'm not sure if its always been this way- i never messed with the camera until after i rooted & flashed a new rom. But i do notice the problem on 2 separate note 4's, so i'm wondering if this is a rom specific issue or something others have noticed as well
Try using a third party camera app and see if it makes a difference.
Sent from my SM-N910U
Same thing is happening with my wife's Note 4 camera. Tried DL'ing 3rd party apps, and that didn't work. Shaking it vigorously for about a minute did work, but who wants to do that every time you need to take a pic, especially since we have a 1 yr old. Anyone have any luck with settings? I don't want to have to go back and return the phone, if i can help it.
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Problem with initial autofocus
I have the same issue with autofocus. When I open my camera is out of focus. When I a shake the camera it goes into autofocus. This has happen every time so far. I just purchased my a note from an ATT store on Dec 19th. I read on another forum a user sent his back to be fixed. They said it was a software update issue. My question is will it be released to every one soon?
Same issue here. 1 week old note 4.
been using my phone for a month and this blurry back camera is happening lately !!! it was ok when I bought it !! really annoying
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
DJHile said:
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
Click to expand...
Click to collapse
This does not fix the issue we are experiencing.
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
Note 4 af issue
Besides shaking, i noticed it needs sufficient light for it to be calibrated properly. And of course this is only temporary. Not sure if there is a fix for this problem. Bummer
i had issue with kitkat but only for a object in movement. It does not focus object. i compared camera with a Xperia Z1 and it seems to be better than note 4.
I've got the same problem when shooting in macro , the problem is gone when i've updated on lollipop.
ptfdmedic said:
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
Click to expand...
Click to collapse
You have right. I am waiting for new note 4 from Samsung.
Yes ur right. But this problem started after upgrading to lollipop
Hi, I also have this issue. In the past I never got this issue. I am not sure if this happen after upgrade to Lollipop or not.
But I believe it is not hardware problem as it not happen all the time.
I open camera app and it cannot focus for a while, then I exit from camera, and re-open it again immediately, it can focus.
If I lock and left the phone for a while, let say 5 minutes, and open camera again, the issue come back again.
Is this because software issue like the camera app need to prepare something in background before ready to focus (causing lag before focus) and when we put it to sleep( lock the phone and left for a while) then we open it again and it need to prepare again.
My work around is, if I face camera focus lag, I immediately exit camera app (pressing home or back button ) and re-open camera again and it no lag on focus!
Hope this help you.

[Q] Please help in solving this interesting and strange audio problem.

Hi Friends!
I am having a strange problem in my samsung galaxy s4 (Gt-i9500).
I was on stock 4.4.2. Unrooted. One day suddenly my Device is muted. Means no audio on music/video Player. No audio on notification. No touch sound. No screen lock sound. No sound on call. Caller can't hear me too. No sounds on headset too.
I tried reboot, reset, format, removed SD card, Flashed Stock firmware in Odin, Flashed Custom Roms but nothing worked.
Visited Samsung service centre . They tried flashing the firmware. Then said they need to change the motherbord. Because my Device is out of warranty they said it will cost me around Rs 7000/-. I don't want to spend that much because i know that this is not a hardware problem. How do i know that??
Now the intresting and strange part of the problem. Every time When i switch on my Device in morning sound works properly. Everything works including calls. There is a small lag in calling interfere. When i touch mute or Speaker phone there is a lag of 1 or 2 second in activation. Same while receiving calls. But Sounds works perfectly. For weeks . UNTIL i reboot or switch off. After reboot again same problem of no audio.
To solve this i have to switch off my Device for a whole night and switch it on in morning. Every time this works. In every ROM this works.. I wonder what is the reason behind the problem and solution.
Please help me to solve the problem Permanently .
try flashing another rom
ipois0n1 said:
try flashing another rom
Click to expand...
Click to collapse
He said that he flashed custom roms.
I don't really know what to say since it happens on different roms. That means it can't be a software problem. Unless it's cause by software unaffected by flashing other roms
You have clearly established that it is a hardware issue because you are getting consistent results in software across roms. Everyone else can state to you most highly elusive issues in roms are solved by clearing dalvik cache and factory reset and in extreme cases deleting user data from the recovery. That hasn't worked so it can't be a software issue. Your audio processor is even lagging as you say even when it is operating within its manufacturer specifications in a newly installed rom. Unless you can trace back what you could have changed unknowingly on a hardware level, trying to do it on a software level is futile, its not meant to be as complicated as your thought line makes it. Surely..... you took it to as Samsung Service Centre, unless you can prove that you ran hardware lab tests showing clearly that your individual audio hardware components aren't failing by showing that they are yielding manufacturer hardware specifications at every test, you are going round in circles.
Hardware failure occurs on 3 levels:-
1) Total instant failure with no temporary workarounds
2) Noise suppression failure (Introduction of noise)
3) Waning hardware performance.
Yours seems to fall in the 3rd option. The unfortunate bit is that the audio hardware processor is located on the larger board (motherboard) as a fused component and not on the easily replaceable flex daughter board below the speaker. Unfortunately you might end up forking out that Rs7k eventually. Samsung should have designed the phone in such a way that you don't need to replace the entire mobo for such an issue.
That's the detailed and informed explanation. I am impressed by your knowledge. Thanks for replying .

Front facing camera

Is anyone else experiencing problems with their front facing camera? I've only had my moto x pure for a month. Last week, the camera was malfunctioning and when the app froze, I restarted my phone and the front facing option button was not there anymore. I tried clearing the cache and disabling it, uninstalling the updates and using a different app but it's still not there. Can anyone help me with this problem?
Full wipe.
lafester said:
Full wipe.
Click to expand...
Click to collapse
I did do a factory reset and it worked for a few hours but then it stopped working once again.
Then what apps did you install when it stopped working?
lafester said:
Then what apps did you install when it stopped working?
Click to expand...
Click to collapse
I didn't install any new apps. I was using the rear facing camera for about 2 hours on and off and sometimes it would lag. After that, the camera app started to freeze up every time I opened it up. Then the front facing camera stopped working.
I just noticed my front camera no longer works. It has been a while but it didn't hit me that there was a problem. Cerberus is set to take a photo after two missed passwords and I did notice it was only taking pictures from the rear camera a few weeks ago. Open Camera app doesn't see the front camera either.
I did a factory reset and that didn't help. I also thought I used to be able to pick the storage location but that doesn't show up in the menu.
I am on a 1575 with the latest patch (February Security). I am rooted (systemless) but I am not sure that comes into play since the factory reset didn't fix it.
I have the moto extended warranty including damage but would like to definitely rule out software issues before going down that path.
I continued troubleshooting by installing AICP (I had been running stock), unrooting and also tried booting into android "safe mode" and the front camera still didn't work. I finally rolled back to 5.1.1 using the return to stock tool and the front camera still did not work. I am now believing that the problem is hardware related so I am sending it in to Moto for repairs. Interestingly their website would not process the repair (it said I was not in the US even though my address clearly said US) so I called and they processed it. I have the FedEx label from them and they said the turn around is around 5 days. Back to my HTC M8 for a week or so.
Moto emailed me today and said that my warranty is void because I unlocked my bootloader. I was under the impression that hardware issues would still be covered not to mention that I bought the moto extended warranty. It looks like this is my last moto.
Sent from my m8wl using Tapatalk

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