[Q] Att galaxy s5 update problem - Galaxy S 5 Q&A, Help & Troubleshooting

Att just released a 142 mb update when I go to install it. It downloads but when it goes to install it says update failed then it says update interrupted

Johnsaidhi said:
Att just released a 142 mb update when I go to install it. It downloads but when it goes to install it says update failed then it says update interrupted
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Click to collapse
+1 me too

Johnsaidhi said:
Att just released a 142 mb update when I go to install it. It downloads but when it goes to install it says update failed then it says update interrupted
Click to expand...
Click to collapse
Same here. Are you rooted? I used towelroot. I suspect that may have something to do with this issue.
You might find some more information here: http://forum.xda-developers.com/att-galaxy-s5/help/update-t2861123
Seems like some people are also having this issue, rooted or not.

Same Problem. Phone is 3 weeks old and bone stock.

I'm receiving the update right now .. 142.85MB .. will posted when downloaded and installed.
http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB424848&cv=820#fbid=fmEibL_yr1M
Update was successful .. posting before and after screenshots..

Can't install either. Phone was rooted with towelroot but have since gone back to stock. Update starts at 25% goes to 32%, stops, and then says install interrupted.

Stock, not rooted, same issue
Johnsaidhi said:
Att just released a 142 mb update when I go to install it. It downloads but when it goes to install it says update failed then it says update interrupted
Click to expand...
Click to collapse
I have the same problem. I've tried a few times. I'm about to do a factory reset and try again.

any idea what the update is? my att s5 is unlocked and on tmobile, can i still get the update

Well?
Was your factory reset helpful, or should I not bother? Thanks!
red-beard said:
I have the same problem. I've tried a few times. I'm about to do a factory reset and try again.
Click to expand...
Click to collapse

slashinpdx said:
Was your factory reset helpful, or should I not bother? Thanks!
Click to expand...
Click to collapse
No. No change. I now plan to go to a Samsung Center at a Best Buy and have them directly flash the update.

Related

Cannot upgrade to 3.2 via WiFi or Kies

Hi,
I have a Galaxy Tab 10.1 GT-P7510
I Am running Build number HMJ37.UEKG4.P7510UEKG4
Kernel Version 2.6.36.3 [email protected] #1
I am not rooted.
Kies does detect my device but it gives no option to update firmware. When right-clicking on the device under "connected devices" the option to update firmware is greyed out.
Under "Current firmware version:" it says P7510UEKG4/P7510XARKG4/P7510UEKG4/P7510UEKG4.
Under "Latest firmware version:" it's blank...
Any ideas?
I just posted a topic few minutes earlier than you about the same issue...no idea why this is happening...
Did you ODIN any stock ROM before?
AFAIK you will get the update if you are in stock TW ROM (UEKME)
ansonantonym said:
Did you ODIN any stock ROM before?
AFAIK you will get the update if you are in stock TW ROM (UEKME)
Click to expand...
Click to collapse
I have ODIN'd a ROM before. I went back to stock last week... maybe that's why it isn't working?
I am a brand new user, both to the Tab and Android. My unit also fails to update. When attempting to do it via WIFI the update downloads but stops installing at 13%. When attached to Kies, I get the message that there are no updates available for the unit. Most of the other Kies functions also do not work.
I chatted online with Samsung and when this tech was stumped, was referred to a phone contact. The next tech also was stumped so I had to return the unit for repair. The good news is that unlike some companies, Samsung picked up the shipping. I should have my Tab back in a couple weeks. Hopefully in fully functional condition.
Stay tuned.
Bob
rudolphe said:
I have ODIN'd a ROM before. I went back to stock last week... maybe that's why it isn't working?
Click to expand...
Click to collapse
I believe you installed this "hc-3.1_ota-full_sam_tab_10.1.zip"
This is stock ROM for I/O tab only. And i/O tabs haven't got the TW or 3.2 update.
Flash stock ROM using ODIN as per the instructions in http://p7510.teamovercome.net/?page_id=18 under the section named "Re-“Stocking” Yer System…"
ROM : http://p7510.teamovercome.net/downloads/001002-P7510_KME_Restock.zip
ansonantonym said:
I believe you installed this "hc-3.1_ota-full_sam_tab_10.1.zip"
This is stock ROM for I/O tab only. And i/O tabs haven't got the TW or 3.2 update.
Flash stock ROM using ODIN as per the instructions in http://p7510.teamovercome.net/?page_id=18 under the section named "Re-“Stocking” Yer System…"
ROM : http://p7510.teamovercome.net/downloads/001002-P7510_KME_Restock.zip
Click to expand...
Click to collapse
Cool I'll give that a shot, that's exactly what I installed.
I'll update this thread if it works, thanks!!
Seems to be stuck in a boot loop now.
Gets to the Samsung animation and just restarts.
I already tried formatting system/data/cache via recovery menu. No luck
Any suggestions?
Same, sort of. I can't get any further than the boot logo, then just a blank screen.
Did you use the pit file?
rudolphe said:
Cool I'll give that a shot, that's exactly what I installed.
I'll update this thread if it works, thanks!!
Click to expand...
Click to collapse
ansonantonym said:
Did you use the pit file?
Click to expand...
Click to collapse
Yup, I figured it would be a good idea to just try it again now the download process gets to about 65% and just sits there...
ansonantonym said:
Did you use the pit file?
Click to expand...
Click to collapse
Me? If you meant me, I can't get to a place to do anything...can't get in to recovery, can't get to boot. I have an expensive, glowing paper weight.
ret4425 said:
Me? If you meant me, I can't get to a place to do anything...can't get in to recovery, can't get to boot. I have an expensive, glowing paper weight.
Click to expand...
Click to collapse
Try connecting it to Kies. I heard there is an emergency recovery functionality in it.
Ok, I'm back up and running now. I stopped using the crappy $5 extended charging cable I got off Amazon and used the cable that came with the device.
Can't be 100% sure if that's what fixed it but hey it worked... thanks again for all your support.
Instructions have also worked for me. I had previously rooted the tab and used Odin. Now it is stock TW 3.2 honeycomb.
How is it TW 3.2 if stock file you loaded is 3.1 ?
Hitec
Hitec Wireless said:
How is it TW 3.2 if stock file you loaded is 3.1 ?
Hitec
Click to expand...
Click to collapse
We were trying to get back to stock 3.1 so we could OTA/Kies update to the new 3.2.
ansonantonym said:
Try connecting it to Kies. I heard there is an emergency recovery functionality in it.
Click to expand...
Click to collapse
It won't connect, it just spins endlessly...is that about it? The power + volume button don't work, Kies don't work...that's it? It's just funked?
Does anybody have another link?
The mirror and the links on the website are saying the zip file is corrupt
Edit: nevermind my zip program was messing it up
Bootlooping
If you are still bootlooping, try clearing your cache and dalvik-cache. It worked for me. You need probably Clockworkmod for it.

Verizon i815 ICS Update request

Well lo and behold I am being offered the update to ICS. I have a rooted HC w/ CWM installed (no bloat removed) so I assumed that I wouldn't get an offer to update. Anyone know if I can locate the Update file anywhere to share?
Update: I located a FD01 to FH10 update that s 29.3MB in the cache folders, so I'm guessing that this isn't the ICS update (or maybe it is). Anyone have thoughts on this one?
Just downloaded and installed. Still at 3.2. Haven't noticed any real changes, so maybe just an incremental to get the tab ready for ICS.
hkusp40cal said:
Just downloaded and installed. Still at 3.2. Haven't noticed any real changes, so maybe just an incremental to get the tab ready for ICS.
Click to expand...
Click to collapse
OK, so it's not the ICS update then. I have it saved on my SD card and can upload if any devs want to take a look inside, if that's even possible.
Verizon is using Odin to push the update. Mine notified me and when I responded it rebooted to the boot loader then rebooted to 3.2. I did a manual reboot power + volume down and it entered Odin. I thought this was wrong and called tech support. They said it was correct and I should leave it on the download screen for about 20 minutes while it downloaded the update.
Right now I'm waiting to see if it completes.
According to support when it reboots it will have its.
This is different from my other GT ics updates but tech said they were having trouble with the Samsung servers so they changed to Odin.
We'll see soon enough...
Sent from my Nexus 7 using Tapatalk 2
That's an old update. What we are awaiting is LP10.
rdbwpb said:
Verizon is using Odin to push the update. Mine notified me and when I responded it rebooted to the boot loader then rebooted to 3.2. I did a manual reboot power + volume down and it entered Odin. I thought this was wrong and called tech support. They said it was correct and I should leave it on the download screen for about 20 minutes while it downloaded the update.
Right now I'm waiting to see if it completes.
According to support when it reboots it will have its.
This is different from my other GT ics updates but tech said they were having trouble with the Samsung servers so they changed to Odin.
We'll see soon enough...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
So I waited to install until I saw hkusp's post and then tried and when it rebooted, it rebooted into the v5.5 CWM that I have installed (didn't upgrade to v6 yet) and said that the update failed. Now it can't find the update.....I guess I can wait to see what happens to other folks.
Attempting the odin method now to see what happens.
Someone needs to find a way to capture this odin file.
okashira said:
Someone needs to find a way to capture this odin file.
Click to expand...
Click to collapse
Same thing happening here. Just got the update... ran it... still at 3.2. Rebooted manually (after the initial reboot)... nothing new. Rooted phones before... but have left the 7.7 alone so running stock.
Odin has been running 45 minutes. Support called me back and said leave it. The update is 250mb or so and if it's coming through my lte here it will be a while (I don't get great signal in my house) . Support says 20 to 45 minutes is the he norm.
My Odin screen just says downloading with no progress indicator. Is anyone seeing something different?
Sent from my Nexus 7 using Tapatalk 2
rdbwpb said:
Odin has been running 45 minutes. Support called me back and said leave it. The update is 250mb or so and if it's coming through my lte here it will be a while (I don't get great signal in my house) . Support says 20 to 45 minutes is the he norm.
My Odin screen just says downloading with no progress indicator. Is anyone seeing something different?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Something ain't right. I am not saying don't listen to support.
But I don't think there is any radio or wireless access in odin mode. you can only"download" over USB, or perhaps, from the sd card.
okashira said:
Something ain't right. I am not saying don't listen to support.
But I don't think there is any radio or wireless access in odin mode. you can only"download" over USB, or perhaps, from the sd card.
Click to expand...
Click to collapse
Wouldn't be the first time a Verizon rep made stuff up.
mgleed said:
Wouldn't be the first time a Verizon rep made stuff up.
Click to expand...
Click to collapse
I have been "downloading" for an hour now. No changes, no progress bar, nothing. Will probably keep it up until I head out for the night and then stop it.
I didn't / don't think there is support for networks in Odin either but I'm just passing along what level 2 support told me. I have 2 other gts (wifi) only that have gone through this update and it wasn't like this. The tech told me that Odin would use WiFi or cell depending on what's available.
I've lost faith on this pass and I'm waiting on a call back from support to restart the process. She said if it didn't work I'd need to do a factory reset and restart the process.
This tab is a week old so I'm good with the reset I just want it finished.
Has anyone completed an update.
Sent from my Nexus 7 using Tapatalk 2
rdbwpb said:
I didn't / don't think there is support for networks in Odin either but I'm just passing along what level 2 support told me. I have 2 other gts (wifi) only that have gone through this update and it wasn't like this. The tech told me that Odin would use WiFi or cell depending on what's available.
I've lost faith on this pass and I'm waiting on a call back from support to restart the process. She said if it didn't work I'd need to do a factory reset and restart the process.
This tab is a week old so I'm good with the reset I just want it finished.
Has anyone completed an update.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
You can exit ODIN by simply holding down the power button until it shuts down then powering back up. It won't wipe anything out your GT will be as it was.
mgleed said:
You can exit ODIN by simply holding down the power button until it shuts down then powering back up. It won't wipe anything out your GT will be as it was.
Click to expand...
Click to collapse
I did a factory reset then tried again. No dice.
Support called, they ended up calling Samsung who said they were getting reports of the failure and the the update was available via kies.
I called Samsung and level 1 support has no record of an update being available.
I tried kies and I've yet to get the i815 to connect properly.
That's enough for now. I guess we'll just have to wait and see.
rdbwpb said:
I did a factory reset then tried again. No dice.
Support called, they ended up calling Samsung who said they were getting reports of the failure and the the update was available via kies.
I called Samsung and level 1 support has no record of an update being available.
I tried kies and I've yet to get the i815 to connect properly.
That's enough for now. I guess we'll just have to wait and see.
Click to expand...
Click to collapse
i'm getting the Yellow Triangle which means error once it enters Bootloader. I'm also getting the same 29.3mb download before reboot. Tech says on twitter it might not be completely available yet to try tomorrow. I don't think Kies works with the i815 does it?
I've always got a "your device is not supported" pop up when trying to connect to kies. :/
I have not tried connecting for this update though.
Sent from my SCH-I815 using xda premium

Cannot Update GS4 OTA 4.3 (Please help...)

So i've been tearing my hair out for the past few hours trying to figure this out.
I've been trying to get my Galaxy S4 to update to 4.3, the newest 727.56MB update. I have tried to download and it downloads, reboots, and then loads to 25%.
I have tried deleting all of the busybox files in /system/xbin as well as uninstalling/full unroot on SuperSU.
I have, on top of that, ALSO done a factory reset, and STILL to no avail!
I don't know what to do at this point and am furious that I cannot get updates from AT&T if my device is rooted.
I still have the stock recovery on my phone, and no longer have root because I uninstalled it. (I rooted my device using the exFAT SDcard method a few months back in July)
So, if ANYONE could help me out that would be GREAT. I am so confused and now have a fully clean phone with all my information gone from it.
And, yes, i'm pretty sure that I can't update OTA anymore, but can ANYONE please tell me how to update then?! Please.
Thanks guys, hope to hear from anyone soon.
Kies
jaycomma said:
So i've been tearing my hair out for the past few hours trying to figure this out.
I've been trying to get my Galaxy S4 to update to 4.3, the newest 727.56MB update. I have tried to download and it downloads, reboots, and then loads to 25%.
I have tried deleting all of the busybox files in /system/xbin as well as uninstalling/full unroot on SuperSU.
I have, on top of that, ALSO done a factory reset, and STILL to no avail!
I don't know what to do at this point and am furious that I cannot get updates from AT&T if my device is rooted.
I still have the stock recovery on my phone, and no longer have root because I uninstalled it. (I rooted my device using the exFAT SDcard method a few months back in July)
So, if ANYONE could help me out that would be GREAT. I am so confused and now have a fully clean phone with all my information gone from it.
And, yes, i'm pretty sure that I can't update OTA anymore, but can ANYONE please tell me how to update then?! Please.
Thanks guys, hope to hear from anyone soon.
Click to expand...
Click to collapse
For God sake dude, use Kies and data cable provided with the phone ...
R1V4L said:
For God sake dude, use Kies and data cable provided with the phone ...
Click to expand...
Click to collapse
I've tried to use Kies and it says that it can't work with my firmware on the phone. So no, Kies does not work.
jaycomma said:
I've tried to use Kies and it says that it can't work with my firmware on the phone. So no, Kies does not work.
Click to expand...
Click to collapse
It says "Your device's current firmware version is not supported to update firmware via Kies."
jaycomma said:
It says "Your device's current firmware version is not supported to update firmware via Kies."
Click to expand...
Click to collapse
Try to change ur Kies (android 4.2.2) for Kies3 (android 4.3).

Just got n910t november n910tuvs2epk2 ota update in 60mb

Just got November ota update in 60mb i am just curious to know if it is gonna lock the bootloader.
UPDATE-/ BOOTLOADER STILL UNLOCKED I TESTED & DOWNGRADED TO 5.1.1 OK1 .
I just received it as well. I use my phone for work so it's encrypted but could you try to downgrade and let's us know what happened
Yes, you can still downgrade to 4.4.4 with the new update
This update should give me enough time to read the details of the update before it reboots my phone in the 25 seconds. At that point, we don't have the ability to "abort" or decline the agreement anyway.
Note 4 tmo, downloads the 60mb update, phone enters recovery mode then i get "update failed phone will recover the original configuration" .
I'm full stock, no root, no custom recovery no nothing. Anyone could help me?
I'd recommend you use the desktop version of ODIN with the latest FULL ROM to restore your device (without wiping) to the version before the OTA update. You can then try the update process again.
enian.doda said:
Note 4 tmo, downloads the 60mb update, phone enters recovery mode then i get "update failed phone will recover the original configuration" .
I'm full stock, no root, no custom recovery no nothing. Anyone could help me?
Click to expand...
Click to collapse
I encountered the same error last night. I held POWER + VOLUME DOWN to boot into Recovery mode, then I rebooted to System. My phone went through the app optimization process (you know, the screen that you'd see after wiping the Cache/Dalvik Cache).
I assumed that the update failed, but when I checked "About Device," I noticed that it now has the November 1, 2016 security patch (Baseband Version N910TUVS2EPK2).
Anonymously_Unknown said:
I'd recommend you use the desktop version of ODIN with the latest FULL ROM to restore your device (without wiping) to the version before the OTA update. You can then try the update process again.
Click to expand...
Click to collapse
ru_benz said:
I encountered the same error last night. I held POWER + VOLUME DOWN to boot into Recovery mode, then I rebooted to System. My phone went through the app optimization process (you know, the screen that you'd see after wiping the Cache/Dalvik Cache).
I assumed that the update failed, but when I checked "About Device," I noticed that it now has the November 1, 2016 security patch (Baseband Version N910TUVS2EPK2).
Click to expand...
Click to collapse
Sadly mine didn't, as it gave the update failed it reboot normally without app optimization, checked about phone, no changes.
I gave up and updated through Smart Switch... althought the "dm-verification " error still present.
enian.doda said:
Sadly mine didn't, as it gave the update failed it reboot normally without app optimization, checked about phone, no changes.
I gave up and updated through Smart Switch... althought the "dm-verification " error still present.
Click to expand...
Click to collapse
How do u update firmware through smart switch
Sent from my SM-N910T using XDA-Developers mobile app
Anonymously_Unknown said:
This update should give me enough time to read the details of the update before it reboots my phone in the 25 seconds. At that point, we don't have the ability to "abort" or decline the agreement anyway.
Click to expand...
Click to collapse
I noticed it said something about gear3 and RCS messaging system. Didn't have time to read the rest of the change log
SelfElevated2 said:
How do u update firmware through smart switch
Sent from my SM-N910T using XDA-Developers mobile app
Click to expand...
Click to collapse
With phone ON, connect phone to pc through usb, amart switch will tell you automatically THERE'S AN UPDATE AVAILABLE.
Full rom n910tuvs2epk2
Anonymously_Unknown said:
I'd recommend you use the desktop version of ODIN with the latest FULL ROM to restore your device (without wiping) to the version before the OTA update. You can then try the update process again.
Click to expand...
Click to collapse
I just download this from sammobile. Just want to share it...use at your own risk. https://mega.nz/#!oMdHRYaa!vRIN02PsMG6ozSeiRRJ-OBWf0a88x7gVo768my7wpO8
murayoshi said:
I just download this from sammobile. Just want to share it...use at your own risk. https://mega.nz/#!oMdHRYaa!vRIN02PsMG6ozSeiRRJ-OBWf0a88x7gVo768my7wpO8
Click to expand...
Click to collapse
Thanks for sharing
Did you tested it ?
Trex888 said:
Thanks for sharing
Did you tested it ?
Click to expand...
Click to collapse
You're welcome. Not yet because i am in the middle of setting up RamRom when I download it. I am still playing with it. Probably later
murayoshi said:
You're welcome. Not yet because i am in the middle of setting up RamRom when I download it. I am still playing with it. Probably later
Click to expand...
Click to collapse
I flashed the rom through odin, all good.
Still, dm-verification error hunts my phone when entering recovery.
Still no one has a solution to the dm error?
enian.doda said:
I flashed the rom through odin, all good.
Still, dm-verification error hunts my phone when entering recovery.
Still no one has a solution to the dm error?
Click to expand...
Click to collapse
To get rid of it flash custom recovery.
Trex888 said:
To get rid of it flash custom recovery.
Click to expand...
Click to collapse
This thing is i wanted a full stock rom, so to be able to update ota as soon as available.
Custom recovery doesnt offer that.
enian.doda said:
This thing is i wanted a full stock rom, so to be able to update ota as soon as available.
Custom recovery doesnt offer that.
Click to expand...
Click to collapse
Don't take ota updates whenever updates came out sammobiles.com release whole firmware with update.
I had same issue with n910t my i got drk error and i don't see any working method so far the only way is to change motherboard .so whenever i want to update i simply flash whole firmware via odin
Hope that helps
Trex888 said:
Don't take ota updates whenever updates came out sammobiles.com release whole firmware with update.
I had same issue with n910t my i got drk error and i don't see any working method so far the only way is to change motherboard .so whenever i want to update i simply flash whole firmware via odin
Hope that helps
Click to expand...
Click to collapse
Well, I also used odin until now. The fact that you tell me there's no "working method " assures me that you made your searches like I did and found nothing.
Trex888 said:
Don't take ota updates whenever updates came out sammobiles.com release whole firmware with update.
I had same issue with n910t my i got drk error and i don't see any working method so far the only way is to change motherboard .so whenever i want to update i simply flash whole firmware via odin
Hope that helps
Click to expand...
Click to collapse
I have custom ROM and Custom Recovery TWRP.
Will updating the Modem and Bootloader cause me to have to reinstall the ROMS?
Thanks in advance

mha-al00coob211

Saw this firmware update mha-al00coob211 on firmware finder.... Someone has tried this?
downloading right now, it should be installed in a few
I downloaded, it was weird because the update started at 500 mb then asked me 4 times for package updated approval and ended up in a 3 gb download which failed authorization and was deleted, I couldn't do anything about it. will try it again tomorrow
My mate 9 had been updated to B211 yesterday.
Did this way: https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
Thanks, but I'm not rooted yet
vuhongduong said:
My mate 9 had been updated to B211 yesterday.
Did this way: https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
Click to expand...
Click to collapse
Any changes? Changelist of b211 doesn't say much
jona_baires said:
Any changes? Changelist of b211 doesn't say much
Click to expand...
Click to collapse
Very smooth, better battery and perfect image quality
vuhongduong said:
Very smooth, better battery and perfect image quality
Click to expand...
Click to collapse
how big was the download for you?
ilbambino said:
how big was the download for you?
Click to expand...
Click to collapse
Download here, I got 3 packages with about 2.5Gb.
http://hwmt.ru/hwmtsite/firmware-database/?firmware_model=MHA-AL00&firmware_page=0
hmmm something is wrong with my device then, I'm using firmware update app and for some reason ONCE i click download B211 firmware I got 9 patch updates for 520 mb each giving me a total of 4.57 gb downloaded, it failed download at 90% and have to switch from wifi to cellular download and then resumes but when finishes download it fails update saying is an unauthorized package and it gets deleted, tried downloading full ota as well with same results but in this case the total size is 4.79gb, see attachments for reference.
tried again today and still update failed on me again
does anybody knows how to fix this?
ilbambino said:
tried again today and still update failed on me again
does anybody knows how to fix this?
Click to expand...
Click to collapse
It can't be fixed literally.
You have two options:
1. Wait when Huawei will authorize this update
2. Force update via recovery (must unlock bootloader and do factory reset while processing)
ilbambino said:
Thanks, but I'm not rooted yet
Click to expand...
Click to collapse
Basically you just unlock bootloader and oem, flash twrp and use the force update guide. Your bootloader will be locked when its done.
Is there still a problem of notification in this version?
Yes! I tried several times this morning (OTA and FullOTA) without any luck. Still authentication error.
It seems we have to wait...
I got b213 installed over the night in my cellphone, only problem so far is all my gapps stopped working I needed to run gms installer to reinstall all google apps again do you know why is this happening every time a big OTA is installed?

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