Model: Defy pro (XT560) , android 2.3.7
The phone was from Roger, Canada. And the phone is unlocked. I don't know what method when unlocking the network locker.
Now the phone can use in my contry, but have these problem.
I asked motorola support, and they told me reset the phone. Method is:
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. Nothing stored on the MicroSD or the internal phone storage will be affected unless you choose to erase it as well.
Factory Data Reset
From the screen of your phone, press the Menu button
Tap Settings.
Scroll down and tap Privacy
Tap Factory Data Reset
Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Tap Reset Phone
Click to expand...
Click to collapse
I would if the phone will locked again after reset the phone.
So my question is:
1. Will the phone locked after resetting to factory settings?
2. If the phone locked again, where can I find free unlock code or a fee unlocked bu isnot expansive.
I don't want pay twice for same thing.
Up
jimway said:
Up
Click to expand...
Click to collapse
I bought mine from ebay, unlocked, I did a factory reset and it didn't locked it back, that's just my case, I can't say it won't happen to you.
My Galaxy S4 randomly lost its signal a few days back, since then I have flashed it to Stock Rom, flashed to stock recovery and kernel, did a factory reset, wiped cache and dalvik cache, tried to unlock using the *#0011# method. Still sim card is regonised for a moment then it is blocked after a few seconds. Can anyone help please? Thanks.
Anyone knows how to fix problem??
Enter The Void said:
Anyone knows how to fix problem??
Click to expand...
Click to collapse
Just be patient and give the guys here some time, remember that in some parts of the world is midnight right now. Now, I assume you have tried that same sim card in other phones to make sure the problem is not the sim card.
Cheers
WitchMX said:
Just be patient and give the guys here some time, remember that in some parts of the world is midnight right now. Now, I assume you have tried that same sim card in other phones to make sure the problem is not the sim card.
Cheers
Click to expand...
Click to collapse
Yes, tried that, do you think I should try flashing the modem again? Or maybe I messed something up in the phone service menu when I was unlocking, through the nv_backup menu?
Hello the same thing happend to me trying to remove the network lock I take it thats what you was doing my nv data was messed up and had to get the phone changed but I see you was runing a custom rom thay normley make a back up of nv data so you might be in luck I dont know how to get it to work but I am sure some one on here will
michael owns said:
Hello the same thing happend to me trying to remove the network lock I take it thats what you was doing my nv data was messed up and had to get the phone changed but I see you was runing a custom rom thay normley make a back up of nv data so you might be in luck I dont know how to get it to work but I am sure some one on here will
Click to expand...
Click to collapse
where do i find my backup of nv data? if i dont have it backed up, can i just copy it over from my brother's galaxy s4? cheers
How is it possible that my friends daughter that is 12 managed to do a full factory reset of my phone with pin security in place?
Phone was locked she asked me for the pin I said no... She thought that she would be able to guess it. 10 minutes later I see my phone laying on the table. I picked it up and noticed full factory reset with sd card erased.
I asked her what she did and she said that phone just restarted after several wrong pin entries and that she left it on the table during the restart
PISSED AS FUAAAAACKK
marcink99 said:
How is it possible that my friends daughter that is 12 managed to do a full factory reset of my phone with pin security in place?
Phone was locked she asked me for the pin I said no... She thought that she would be able to guess it. 10 minutes later I see my phone laying on the table. I picked it up and noticed full factory reset with sd card erased.
I asked her what she did and she said that phone just restarted after several wrong pin entries and that she left it on the table during the restart
PISSED AS FUAAAAACKK
Click to expand...
Click to collapse
- switch off the phone then combo button to get recovery and factory reset step. easy! If you know it.
In my view you lost a friend!!!
marcink99 said:
How is it possible that my friends daughter that is 12 managed to do a full factory reset of my phone with pin security in place?
Phone was locked she asked me for the pin I said no... She thought that she would be able to guess it. 10 minutes later I see my phone laying on the table. I picked it up and noticed full factory reset with sd card erased.
I asked her what she did and she said that phone just restarted after several wrong pin entries and that she left it on the table during the restart
PISSED AS FUAAAAACKK
Click to expand...
Click to collapse
Yeah pretty sure it's for security. If you enter wrong pin 10 times then everything is wiped
Sent from my GT-I9505 using XDA Premium HD app
"Yeah pretty sure it's for security. If you enter wrong pin 10 times then everything is wiped" Yeap I called tmobile S4 comes with this great security feature... I will try to run data recovery software on my sd card. Do you think I will be able to get my data back?
marcink99 said:
"Yeah pretty sure it's for security. If you enter wrong pin 10 times then everything is wiped" Yeap I called tmobile S4 comes with this great security feature... I will try to run data recovery software on my sd card. Do you think I will be able to get my data back?
Click to expand...
Click to collapse
In this case the EXTERNAL SD card is not wiped so you can recover data with your computer.
Internal data may be also available , check them with explorer after restarting your google account.
lolo9393 said:
In this case the EXTERNAL SD card is not wiped so you can recover data with your computer.
Internal data may be also available , check them with explorer after restarting your google account.
Click to expand...
Click to collapse
Its wiped.
marcink99 said:
Its wiped.
Click to expand...
Click to collapse
that raise the question if this "feature" is only a nice "Tmobile great security tool" or apply to any Sammy Roms.
In this case the wipe, as you confirmed 100% done on all the 2 SDcards, is much better than the Google ADM that is just able to wipe the Google account related stuff and not any other data. ( I tested it with my phone in order to know!)
I'm not a 100% sure how this problem occurred, I believe it was after flashing an S5 custom rom called: "RC Elite S5 Port V16" To my Samsung Galaxy Note 3 (N900W8). From what I was reading it was a ROM that "converts" your note 3 to a note 4 or s5, while still having all the Note 3 features. Another possible cause is trying to use RegionLock Away.apk by Chainfire to essentially(unlock) the phone. I feel like this is the main cause though as this affects the modem on the phone. This isn't the SIM as I tried it in another phone and works fine with calls and texts.
My phone doesn't want to register its mobile network anymore. When I try to make a call or text it says:
"Not Registered on network"
I was reading online for about 2-3days now for possible solutions that can cure this. Such as:
1. Going into Mobile Networks settings and manually register [failed, details below]
2. Going into Mobile Networks settings, hold home button for 2seconds and then hold power button + home button for 15seconds [failed, details below]
3. Taking out battery while the phone is on and remove the SIM card, clean it and re-insert [failed]
4. Factory Reset [Failed]
5. Wipe Storage and re-flash stock ROM [Failed]
Options 1 & 2 do not work because when I try to access Mobile Network Settings I get this:
"Insert SIM card to access network services"
The SIM card is inside the phone though...
So what I did is found a mobile network options shortcut "program" from GooglePlay Store and installed it. It allows me to access the menu, which is great! Now, when I try to register the SIM card to my correct service provider (BELL CANADA)...it will make me wait for about 1-2minutes before I get "Unable to register, try later" error.
I tried the factory restore with a stock 4.4.2 ROM from Sammobile and the issue is still there.
Is there anything that anyone knows that can help me resolve this problem? I tried EVERYTHING i can possibly find on Google. I've seen posts of people suggesting to flash a modem.bin file with Odin but I don't know where to get those files, nor what to look for in terms of modem file "types".
Dial *#1234# in stock rom and tell me what appears.
Joku1981 said:
Dial *#1234# in stock rom and tell me what appears.
Click to expand...
Click to collapse
Hey there thanks for your swift reply and apologies for my late reply!
I'm on my way home from work now so i'll let you know when I get to what you told me to do. I'll edit/reply when I have the info.
Warm Regards,
MmoFanatic
Joku1981 said:
Dial *#1234# in stock rom and tell me what appears.
Click to expand...
Click to collapse
Version:
AP: N900W8VLUCNB7
CP: N900W8VLUCNB7
CSC: N900W8OYACNB7
I hope this means something. Let me know, thanks!
MmoFanatic said:
Version:
AP: N900W8VLUCNB7
CP: N900W8VLUCNB7
CSC: N900W8OYACNB7
I hope this means something. Let me know, thanks!
Click to expand...
Click to collapse
Install this APP and add me some screenshots pls (cover IMEI and serial number if they are real).
Joku1981 said:
Install this APP and add me some screenshots pls (cover IMEI and serial number if they are real).
Click to expand...
Click to collapse
Many thanks for your swift replies. I have it layed out in an album with thumbnails at the top. Hopefully it made it easier for you to look. I skipped past DEVICE ID as a whole as both IMEI and SERIAL #'s are 100% original and legitimate.
imgur.com/a/grUQt#0
MmoFanatic said:
Many thanks for your swift replies. I have it layed out in an album with thumbnails at the top. Hopefully it made it easier for you to look. I skipped past DEVICE ID as a whole as both IMEI and SERIAL #'s are 100% original and legitimate.
imgur.com/a/grUQt#0
Click to expand...
Click to collapse
Backup your internal data and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
Joku1981 said:
Is you device unlocked? Are u using Bell Mobile Company?
Click to expand...
Click to collapse
I tried region unlocking it with RegionLock Away by Chainfire. I would like to say afterwards this issue occurred but as far as im concerned, using a TELUS Mobility sim card activates the network pin unlock. So i'll be going with no, it's not unlocked.
I currently have a Bell LTE 4G SIM card installed on the phone. If you check the photos there it shows I have a full connection but unable to make calls nor access the mobile networks menu.... =/
I can provide pictures on the error messages if you'd like.
Warm Regards,
MmoFanatic.
Edit: I'm performing a factory reset right now. I'll let you know if this fixes it. Thanks.
MmoFanatic said:
I tried region unlocking it with RegionLock Away by Chainfire. I would like to say afterwards this issue occurred but as far as im concerned, using a TELUS Mobility sim card activates the network pin unlock. So i'll be going with no, it's not unlocked.
I currently have a Bell LTE 4G SIM card installed on the phone. If you check the photos there it shows I have a full connection but unable to make calls nor access the mobile networks menu.... =/
I can provide pictures on the error messages if you'd like.
Warm Regards,
MmoFanatic.
Click to expand...
Click to collapse
Yes, pls add more screenshots.
Joku1981 said:
Yes, pls add more screenshots.
Click to expand...
Click to collapse
Okay. Here are some more screenshots.
imgur.com/a/2HPR6 (can't insert links till 10posts+)
These errors are really getting the best of me. I can't use my phone anymore D:
And as mentioned in OP, I downloaded a shortcut from the GooglePlay store that allowed me to access the Mobile Networks options. When I try to register to bell i keep getting "Unable to connect, try later"
Thanks for your help.
MmoFanatic said:
Okay. Here are some more screenshots.
imgur.com/a/2HPR6 (can't insert links till 10posts+)
These errors are really getting the best of me. I can't use my phone anymore D:
And as mentioned in OP, I downloaded a shortcut from the GooglePlay store that allowed me to access the Mobile Networks options. When I try to register to bell i keep getting "Unable to connect, try later"
Thanks for your help.
Click to expand...
Click to collapse
Do one thing.
1. Turn off the phone. Take a out the simcard and battery for some min.
2. Add the battery only. Turn on the phone and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
3. Insert SIMCARD without turn off the phone.
Joku1981 said:
Do one thing.
1. Turn off the phone. Take a out the simcard and battery for some min.
2. Add the battery only. Turn on the phone and factory reset your device (Settings > Accounts > Back Up and Reset > Factory Data Reset > Reset Device > Delete All/Erase Everything.)
3. Insert SIMCARD without turn off the phone.
Click to expand...
Click to collapse
They there! I tried to follow all the steps to the best of my ability but it seemed that didn't work. For 1, the note 3's sim card slot is blocked by the battery so i can't take it out without turning it off. In addition, after only inserting the battery and performing the factory reset, I decided to test it and the issue is STILL there even though a sim card isn't even inserted AFTER the factory reset. Same error messages as if nothing ever happened, even shows full bar reception even though nothing is in there. =/
This is the most unique problem I have ever encountered myself. I really don't know what to say...
bump issue still here
MmoFanatic said:
bump issue still here
Click to expand...
Click to collapse
Bumping.
After some more research I was wondering if you reflash the stock firmware back, does it effect the EFS partition at all? Cause if it doesn't I believe I installed a faulty EFS partition accidentally which results in the broken connection.
Any way I can get a backup of an EFS file that I can flash?
Thanks.
Bump. This issue is driving me nuts.
Thank you in advance.
try to put ur sim in another phone or change the sim with a new one
dancapitan said:
try to put ur sim in another phone or change the sim with a new one
Click to expand...
Click to collapse
Thanks for the reply!
Sim works in other phones, new sim doesnt work.
Bump
Issue still there.
Thanks in advance for the replies.
I had this same problem earlier (for a note 2) in the week where it just wont register any sim card.
In my case i think the problem was that i did a full format before flashing which probably deleted the EFS folder.
I tried so many options and eventually managed to resolve it by following the following instructions to restore the stock firmware.
Edit: Unfortunately i cant post URLs as i dont have enough posts
You can get to the page if you search for the following text in Google (The first entry in the results page)
"EFS folder or IMEI on Android is corrupted site:alfredivy.per.sg"
2iggy said:
I had this same problem earlier (for a note 2) in the week where it just wont register any sim card.
In my case i think the problem was that i did a full format before flashing which probably deleted the EFS folder.
I tried so many options and eventually managed to resolve it by following the following instructions to restore the stock firmware.
Edit: Unfortunately i cant post URLs as i dont have enough posts
You can get to the page if you search for the following text in Google (The first entry in the results page)
"EFS folder or IMEI on Android is corrupted site:alfredivy.per.sg"
Click to expand...
Click to collapse
Hey there!
Thanks for your swift reply! I had already did the Samsung Recovery via Kies 3. Do you know if I reflash it that way that the EFS folder would get flashed as well? Because after doing those steps the issue is still there, after about 3 firmware recovery flashes. xD
I didn't even think about backing up the stupid EFS folder otherwise I would have. I was looking at this
http://www.alfredivy.per.sg/blogger/2014/03/efs-folder-imei-corrupted/
Is this the same one? xD
Thanks again.
Hi. I was originally on Pixel Xperience, but I decided to change to Candy. I read that mobile data is working there so I did it without any doubts about it. I factory's reseted my phone with TWRP deleting also system, because I wanted a fresh start... And everything went smoothly, but now the phone refuses to recognize any of my two sim cards... One of them is 4G and the other one isn't.
Does any of you know a way of restoring my mobile network service? Preferably without having to reflash stock or something.. thanks in advance for just reading this!
Screenshots showing my settings and how the phone doesn't recognize the sim cards at all
sagalfisz said:
Screenshots showing my settings and how the phone doesn't recognize the sim cards at all
Click to expand...
Click to collapse
Are you using OpenGApps? I've had similar problems with some roms.