[Q] Can not make/receive calls !!! - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi All, long time lurker - first time poster...Love this site !
I recently went back to stock firmware from CM11...Using odin, I flashed the Rogers S4 firmware, used triangleaway, and back to stock - all looked good. Then I tried to make a call - no go...I try to make the call, seems to work, but then I hear no ringing, the phone screen goes black and lightly flashes...If I back out to the home screen I can see the call icon in the notification panel, but no call is made....the phone locks up for a few seconds and then back to normal...Alternately if someone tries to call me, sometimes the phone rings, but I can't swipe to answer it, just locks up...
Everything else works ( text, data - although wifi wont turn on - when I try to switch on it immediately goes back to off; but I've read I have to reflash some modem file )...
So theres my problem, no calling is a big problem, hopefully I can get some help

Related

Phone locks "on call" - phone app crash

Hi,
I faced this problem too often, so I ask on this forum to know if it only happens to me:
when I end the call, telephone programs stucks. In the top bar, the indication of an on going call is still there. Everything is working except telephone application. I can't open the telephone options. Even if I turn on Airplane mode, the phone logo in the top bar remains.
Any idea?
I had that problem once. Did it occur when you dialed a number not in your phone book? It turned out the prompt for saving a new dialed number was still there but I somehow couldn't access it. Perhaps turn that setting off?
no, it was an outgoing call to someone in my phonebook. (at least in my last problem)
facing the same problem. after ending a call the phone app freeze a couple of minutes and sometimes more than ten minutes
Did you installed the HTC patch to avoid the freeze ?
I didn't.
Could it be usefull there ?
This is really annoying if you have to wait 10mn before doing an another call !
Problem happened again
The problem happened again yesterday.
But worse. I was leaving a message on an answering machine. and I couldn't end the call !
Pressing the right key (end call) had no effect !
Usually in my previous problems, the other user was ending the call.
So I had to switch off the phone in comm manager !
I'm surprised that no one else faced this problem !
I tried to follow one's advice to wait then until phone gets back to normal. (release the phone icon in the top bar).
After one hour, I finaly rebooted the phone to be able to do an outgoing call.
Help !
Phone blocks during or after a call
Hello guys and girls
I had the same problem last week, a couple of times in a row, I was on the phone with a contact, after a couple of minutes I couldn't hear anything anymore and tried to end the call but no joy, a soft reset did the thing the first time, the second I waited a couple of minutes wich worked aswell. It was very annoying I must say especially as it happened 4 times in a row...
Hoping for a solution
Greetz
It seems a bug. You can press volume up/down buttons on the device itself to open the volume bar screen. After that just press somewhere on the grey area to go back to home screen. The top bar will restore from the phone application.
It's not the top bar. The phone application is completely unavailable.
We see the top bar,but the phone icon is stuck. Like if we were still on call.
I too have a similar problem.
Although I haven't particularly logged the prolems, I think that it only happens on incoming calls, and not outgoing ones.
During a phone call, the incoming sound just goes mute, and afterwards I can't hang up the call.
I reckon I have lost well over half the calls I have received because of this.
Luckily, not many people call me!!
I reckon this is a CRAP phone, and am seriously thinking of getting a REAL phone, and just using the HD as a PDA device. Good old HTC!!!!!!
I edited the title of this topic.
The phone app is really stucked : I called an answering machine, I wasn't able to end the call !
Help !
I am thinking of changing ROM.

help with orientation and call problems

hey guys,lately i been having problems with my auto sideways orientation,while on the browser or trying to write text whenever i turn the phone sideways it switches to the side orientation but 5 seconds swittches back to landscape. problem #2),lately people been telling me they called me and it rings twice and then goes to voicemail. problem 3), i try to call people and it makes a call lost sound and doesnt go through until i try 3 times then it goes through. Problem 4), signal drops a lot when i try to text or make a call or go on the internet. i have the 2.13 rom from htc and havent used any custom roms,does anyone know how to fix these problems?
jkiller122 said:
hey guys,lately i been having problems with my auto sideways orientation,while on the browser or trying to write text whenever i turn the phone sideways it switches to the side orientation but 5 seconds swittches back to landscape. problem #2),lately people been telling me they called me and it rings twice and then goes to voicemail. problem 3), i try to call people and it makes a call lost sound and doesnt go through until i try 3 times then it goes through. Problem 4), signal drops a lot when i try to text or make a call or go on the internet. i have the 2.13 rom from htc and havent used any custom roms,does anyone know how to fix these problems?
Click to expand...
Click to collapse
Hey man....were you using the 2.10 ROM originally? Did any of these problems exist before the upgrade? My first suggestion (since those symptoms are all largely unrelated) would be to make sure you did a hard-reset immediately after flashing to the new ROM...sometimes that's necessary to get rid of odd buggy behavior following a flash.
i flashed this rom over a month ago and the problems just started happening like a week or 2 ago.

*SOLVED* Buttons light up, but screen stays black after stanby

Hi guys.
I have this strange problem.
If I dont use my phone for a while and I go to use it it the screen sometimes doesnt come on. The buttons light up but that is all.
i have tried to call it when that happens and I can hear a ringtone but the phone itself doesnt ring. The only solution is to pull the battery out.
When I switch it back on the call I made to the phone doesnt appear on the call history as a missed call either.
I am using energy rom
Anyone got any ideas?
salv90 said:
Hi guys.
I have this strange problem.
If I dont use my phone for a while and I go to use it it the screen sometimes doesnt come on. The buttons light up but that is all.
i have tried to call it when that happens and I can hear a ringtone but the phone itself doesnt ring. The only solution is to pull the battery out.
When I switch it back on the call I made to the phone doesnt appear on the call history as a missed call either.
I am using energy rom
Anyone got any ideas?
Click to expand...
Click to collapse
mine done that, i always use the call button rather then the hang up to wake it up, not had a problem since, hope it helps!
Nice to know I am not alone.
Just been looking at miri's latest rom and apparently he has put a fix in for some people whose phone didnt wake up, so am flashing phone now to see how it goes
Just as an update, been three days since I reflashed with miri rom and no problems.

[Q] call screen, dial pad problem

my dial pad is missing when calling someone. screen flashes and the call screen is lost. but the call is normal.
a few times phone opened automaticly coming call. I checked all call settings, there is no anormal setting, please help.
I tried all versions rom. 2.1, 2.2, omg, chayogen etc. now I'm using 2.1 update, kernel leshak 2.6.29, lk2.08.1 samdroid
I have the same problem!
I have the same problem. It started about 3 days ago for no reason. When you press the call button after entering a number, the screen goes black and all the three buttons at base (back, windows and search) are not responsive. There is nothing you can do...you can't hangup or enter numbers until the other party hangs up, unless you reboot. (You can still talk and make the call as normal).
I tried rebooting, took battery out and also did a factory reset but nothing has resolved the problem.
However, I did find a workaround: flip phone over so it goes into speaker mode and then the dialpad becomes visible and you can end the call or use number pad, but you have to keep phone flipped over all the while. Another workaround is to use a Bluetooth headset when making or answering calls. Then the dialpad is always visible as normal.
If anyone knows what to do please respond!
there is no hope (from xda)
I decided to go service...(its doesnt matter I tried al versions rom, I hate this phone, enough, I tired to reload rom vs.)

[Q] intermittent fault answering calls - Moto Defy android 2.2.2

doesn't actually seem to matter which firmware I'm running but here's the issue;
phone rings in my pocket, take the phone out then try to slide the button (on screen) to answer the call, but the screen completely freezes (as do the soft buttons) like the phone has completely locked-up.
only once it's stopped ringing (missed call) can you switch it off (soft-off, screen, standby, whatever) and then switch it back on again and it starts functioning normally. trouble is I've missed the call regardless.
wondering if anyone's had this issue (didn't see another similar thread) and if there's a likely cause, and solution.
if I'm the only one then perhaps there's a hardware fault.
also is there a relatively simple way to replace the call-handling software, or am I stuck with the native one.
Ta.
kaelin000 said:
doesn't actually seem to matter which firmware I'm running but here's the issue;
phone rings in my pocket, take the phone out then try to slide the button (on screen) to answer the call, but the screen completely freezes (as do the soft buttons) like the phone has completely locked-up.
only once it's stopped ringing (missed call) can you switch it off (soft-off, screen, standby, whatever) and then switch it back on again and it starts functioning normally. trouble is I've missed the call regardless.
wondering if anyone's had this issue (didn't see another similar thread) and if there's a likely cause, and solution.
if I'm the only one then perhaps there's a hardware fault.
also is there a relatively simple way to replace the call-handling software, or am I stuck with the native one.
Ta.
Click to expand...
Click to collapse
I had this same issue, I was using a live wallpaper, when I went back to a standard wallpaper my defy no longer froze and screen went blank during calls.
Sorry, this is a year late!
scranno said:
I had this same issue, I was using a live wallpaper, when I went back to a standard wallpaper my defy no longer froze and screen went blank during calls.
Sorry, this is a year late!
Click to expand...
Click to collapse
Have a similar problem with my Defy; an incoming call "rings" but the screen remains inactive (black) so the call cannot be answered. This is an intermittent problem; I'll play with the wallpaper and let you know.
Regards

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