Google shows me I'm not even remotely alone in my trouble, but with the way tech works every problem is at least a little unique. I'll give a rundown of what I've down and whats happened up to this point.
First, I bought it used from Amazon. Very Good condition from a seller with 99% or whatever satisfaction. I think I've bought from them before, actually. So while this isn't a new device, I know I wasn't scammed. It was also factory reset and I'm assuming it wasn't rooted, though admittedly I have no idea how to check on a Nook.
Second, when it arrived the first thing I did, naturally, was turn it on. Plugged in the Nook to my computer, it booted up just fine, I registered, and loaded one a few ebooks with Calibre. The books opened up, they looked great, we were golden.That was when I noticed the battery indicator in the top didn't have a number on it. It was solid black with a ?. I thought that was weird, so I tried rebooting the device. That was when I was hit with an update, it downloaded and installed then rebooted. Here's when it all went to crap.
Third, I can get into the device. If I hold the power button and wait a bit it takes me to the homescreen where I'm met with a 0% Battery warning saying to plug it in or the device will shut off. Waiting for this message do disappear seems to give me normal access to the device, except the battery indicator is still just ?. This still happens now, after about 10 hours of charging.
Fourth, plugging in the device to anything be it wall charger or computer causes the device to reboot back to the Read Forever screen. Even if the device is completely powered off. It just hangs at the boot screen and goes nowhere. If I hold down the power button, or power + n, all it does is flash the screen to blank and then goes back to the boot screen. If I unplug it and hold down power it goes back to the previous problem.
That's everything I know. I seem to have the proper Nook micro USB cable, but the adapter is a little white Chinese looking thing so I know it's not the official. So I've switched to my Nexus 5's micro USB cable since I know it works and plugged it into my PC. The charging indicator is on, but thanks to my minor colour blindess I'm having a hell of a time deciding if it's orange or green. It's either green, orange, or yellow for sure though. Right now I'm going to go to sleep, let it charge through the night. I've had a similar problem happen to my Nexus 7 where it wouldn't turn on, and a nightlong charge seemed to fix it so who knows, this thread might be useless in the morning.
In the more likely event that it's still very useful, any help would be appreciated. And please try to keep it simple. I'm not new to technology or Android in phone/tablet form and all the associated hairpulling, but this is literally the first time I've ever dealt with an ereader. I'd like to get this solved at home, since I don't have a warranty and the price to ship this thing back to the seller would make this end up costing more than a new one would have since I'm Canadian and the seller isn't.
Thanks in advance.
Edit: After a night of charging, still 0%.
This, unfortunately, is the sign of a factory buggy (for lack of a better word) device. I doubt there's any hope. Sorry about that.
Keep me updated.
I think that there might be software to blame. My Motorola Defy also had that sort of weird battery behaviour after one of factory resets. Since then I have to install a patch written by one of XDA members every time I make a reset. But it works. Unfortunately I have no idea if it can be helpful in this case. (I'm refering to this post: http://forum.xda-developers.com/showpost.php?p=34590229&postcount=1 )
Nonetheless I would seek some slight hope in disconnecting and reconnecting the battery.
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Shodex said:
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Click to expand...
Click to collapse
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
ghane0 said:
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
Click to expand...
Click to collapse
Okay, so. No T5 but I managed it with a teensy weensy flathead. Unlugged the battery, left it that way for about 20 minutes, plugged it back in, then left it to charge. 15 minutes later I came back and viola, it works and the battery is reporting it's remaining juice. Thank you very much, that seems to have done the trick.
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Shodex said:
Okay, so. No T5 but I managed it with a teensy weensy flathead.
Click to expand...
Click to collapse
You realise that that voids the warranty you get from XDA?
Shodex said:
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Click to expand...
Click to collapse
I knew the Internet would be useful for something, one day
ghane0 said:
You realise that that voids the warranty you get from XDA?
Click to expand...
Click to collapse
It's a used device, there was never a warranty.
Looks like the problem is fixed. Great! Sorry I was inactive.
Later!
Related
Hello. I created this account so I can finally ask some of my questions regarding this phone. I've had it since the January 6th shipping, and it's really been fine for the most part. I've the 8 gig version.
Anyway - within the last few weeks my phone has been refusing to charge on random occasions (it's really very random as to when it will charge and when it won't) - both plugged into the wall outlet via the USB power converter that came with my phone and plugged into my computer.
It's been pretty annoying, but nothing I couldn't work around. It would charge eventually.
However, last night I plugged it in to the outlet and it made the noise confirming it was plugged and started charging. This morning, I unplug it and it's non-responsive. It doesn't respond to anything. I have tried:
-turning it on with the power button; holding it down for an extended period and releasing
-taking out the battery
-plugging it in to my computer (which didn't recognize anything being plugged in)
-plugging it in to a different outlet with a different cable (phone came with two)
I've let it sit plugged in for three hours now and retried all of these things and still nothing... it's dead!
I'm not sure where to go from here? I guess I should have my husband call Dell.
Has anyone had any trouble with the sporadic charging?
Are there any solutions I've missed to get my phone to turn on?
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
efjay said:
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
Click to expand...
Click to collapse
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
charging issues
In the last 2 days my VP freezes while charging overnight. Restarts when I take out and replace battery. It will also freeze when I try to use any app while charging. I tried to use Dell chat to resolve issue but got bounced around. I even had an agent tell me my service tag wasnt valid. I'll try to call 800# when I have a free hour or so (I'm sure the call will take that long). The first two levels of support at Dell seem to have no clue regarding the VP it's very frustrating. P.S. what happens with all the apps I've purchased if they need to replace my phone?
ChristinaSim said:
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
Click to expand...
Click to collapse
Have you swapped batteries with your other DVP? Maybe replacement is the only option, hit up @dellcares on twitter, they have helped me in the past and bypass the whole waiting on hold nonsense with dell mobility.
@tbvnz: all your purchased appls will be reinstalled automatically if you installed them via the Zune software on your pc. The ones installed via the phone can be reinstalled from the MP on the phone, just hit the Buy button again and it will tell you its already been purchased and allow you to download it again.
Update:
I snagged my husband's battery and put it in my phone. My phone immediately came on and is now functioning. My computer recognizes it as being plugged in and it's charging.
And, my battery in my husband's phone works fine. It is fully charged and his phone is having no issues.
Certainly this is annoying (and did in fact happen to my husband a few weeks ago where his phone wouldn't respond until MY battery was put in his phone, but we chocked that up to the battery being dead {which it was}.) but at least my husband and I both have DVPs and can interchange batteries... I wonder what someone who didn't have that option would do.
Certainly confusing that removing and replacing my existing battery wouldn't turn the phone on, but my husband's would - even though both batteries are at full charge.
Thanks for the help! I'm not sure if I should contact Dell about it or not. Clearly it's subpar performance, but I've not been completely impressed by this phone in the nearly two months that we've had them, anyway.
Good to hear you are up and running. You could keep an eye on the situation and contact Dell for a replacement battery if it occurs again.
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
Click to expand...
Click to collapse
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
Click to expand...
Click to collapse
Arcarsenal said:
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
Click to expand...
Click to collapse
I've seen that behavior in my DVP (picked it up two weekends ago) and I can tell you how to work around it.
What seems to be happening is some kind of bug when you have it connected and charging and try to turn on/off the phone. If you notice, when it seems unresponsive, the hardware keyboard will probably still light up. This is because it's actually on but the screen just doesn't get any output/input.
What I did was this:
1. Disconnect your phone from the charger.
2. Slide the hardware keyboard down so you can see whether it is lit up (on) or not.
3. Hold down the power button until the exact moment you see the keyboard go dark (off). You have to be quick because it will try to turn right back on a few milliseconds later if you still have the power button depressed, leaving it still non-responsive.
4. Wait a few seconds, and press the power button as normal to turn it on. This time you should see the Dell logo, etc. and everything will be fine.
I've gotten into the habit of either leaving it on or turning it off before I connect it to my charger (it's my alarm clock so it's on almost all the time).
Hope that helps.
my DVP won't turn on either...
Hi - i'm glad i found this post because i've had my DVP for 3 days now and its frozen about 5 times and this morning wouldn't turn on or seem to take a charge. it was fully charged when i put it down last night and this morning there was nothing.
i've stuck it into a wall outlet for now and i guess i'll just wait for it. don't know what else to do. don't know anyone else around with the same phone, so that battery swap isn't an option. pretty funny that you realized to do that and that it worked.
anyway, i feel better now that i've complained about it. thanks.
Did you try pulling the battery and then booting it up? If that doesn't work, after a pull just leave the battery in the phone and let it charge. After 20 minutes you should see it power on.
So it's continued to happen with my phone whenever I have it plugged in to the wall with the brick that came with the phone. Annoying! Basically I cannot have it plugged in next to my bed; it can only charge on my computer. So much for using it as an alarm!
I will try the power down and reboot with the keyboard out. I know what you speak of with the flashing keyboard. I hadn't tried to see if mine is flashing while the phone is 'dead'.
Didn't even flash or root yet and my 32 grey GT died last night. It had been working great and was getting ready to flash pershoots kernel this weekend. Last night I plugged in after shutting it down like I do every night. Today when I went to turn it on nothing. I tried holding down the power button for a while and still nothing. I tried holding down volume buttons with power for extended period still nothing. I even tried plugging into different outlet to see if something happened with outlet and maybe drained the battery overnight. Luckily I got it from Fry's two weeks ago on Friday right when they came out and Fry's has a 15 day return policy but this makes me a little concerned... and that's cutting it a little too close.
Has anyone heard of things like this happening with the GT? I'm thinking I may need to see if they'll still sell me the extended warranty. I babied this thing and hadn't even flashed anything on it yet. I'm a little concerned about the reliability of the hardware... I'm not usually the one with the needle in the haystack device that goes bad but who knows... I'm already in withdrawal without it.
Is there anything else I can try before I take it back? Maybe try plugging it into the computer instead to see what happens? I can't really see what else I could do since this thing doesn't have a removable battery. If it won't power on I can't imagine there's much I can test with the SDK dev tools from the PC using the usb cable?
plugged it in with usb...
I do hear the sound of a device being plugged in on win7 when I plugged GT in and got the driver message in tray. GT still won't turn on. When I hold down the power button every about 6 seconds my windows machine machine makes the same sound you get when plugging in a usb device in addition to an extra sound at the end.
[email protected] well I guess it's going back tomorrow.
You got the sleep of death. This is a honeycomb bug that i have personally experienced in the xoom, transformer, and the GT. The way to fix it is to unplug the GT, press the power button down by itself and hold it until the you see the screen turn on and startto boot up. It may take 15 seconds or more.
If that doesnt work, plug it into the wall outlet and try the process again. If that fails also, unplug it again and try the process once more.
That combination seems to work for everyone. The only exception would be if the battery is completely drained. You would need to plug it into a wall charger for a few hours and let the battery charge, and then try the process again.
I dont know why this hasnt been fixed by google yet, its really annoying. I thought 3.1 would fix it but it didnt.
you should have post this on the general thread, but why dont you return it for a different one? problem solve...
Android Development is not for your Questions or Problems Please post in the correct forums
Moving to General
I think you got the battery drained .. for some odd reasons the android has leaky power consumption even when shutdown on occasions ..
Charge it up for a while .. wait .. correction LONG while ..
Hope that is the problem
Exactly the same problem, I have tried the hold power button but it is not working... any other work around?
Please Help
I chatted with a rep from Samsung last knight and he told me that I needed to leave the Tab charging for at least 6 hours and then try again... so I'll let you know if that did the trick... hope it does...
I've actually had this happen on two different 32GB Galaxy Tabs (the original one I purchased and its replacement). After powering the device down it would not boot up.
In both cases it happened about 3 days after receiving the tablet and with 80-90% battery charge remaining. I tried additional charging, holding the power button down for an extended period of time, and attempting to boot into download mode - everything failed to bring it back to life.
I'm not sure what triggers this condition my only suspicion was that it may have something to do with enabling encryption on the device. On the second tablet I didn't have time to do much customization or install many apps but it ended up dying shortly after enabling encryption.
Wow. This happened to me yesterday with my 16gb from Sprint. Had come unlocked,yesterday 3 days in, died. I tried all the suggestions above to no avail.
Took it to corporate today. Now waiting on replacement.
bumming*
Hope next one is unlocked
Edit**** worked. Lol. Guess I didn't try it again today after I tried charging it last night.
About 15 to 20 seconds and she's back!!! Excellent! ! Thank you so much.
Not sure now whether to replace it.
With another.
Sent from my PC36100 using XDA Premium App
Thought I'd pass this fix along.
I have a rooted nook that would not power up (stuck on last display screen). When I'd plug it in -- it showed a GREEN light (already charged). I tried all of the reset fixes (20 seconds hold, 1 min hold, wait a minute, 15 secs) -- nothing worked.
Finally, I pulled it apart using this tutorial on Youtube:
[Can't post link because I'm a newbie --- just search for "How to Take Apart a Nook Simple Touch"]
Very easy to do if you have a T-6 torx driver. I unhooked the battery. Held down the power button (white button if disassembled) for about 30 seconds to discharge the board. Then hooked the battery back up, reassembled, plugged in -- and it started charging (orange light).
It looks like the issue was -- the nook was registering the battery as fully charged -- and it was completed depleted. The above fix seemed to reset it.
Hope that helps someone.
M
mjj777 said:
Very easy to do if you have a T-6 torx driver.
Click to expand...
Click to collapse
I thought that it was a T-5 Torx?
Renate NST said:
I thought that it was a T-5 Torx?
Click to expand...
Click to collapse
I thought that too, but -- at least with the torx set I have, t-5 was too small.
Had the exact same problem and your procedure fixed it! Thanks!
liquor said:
Had the exact same problem and your procedure fixed it! Thanks!
Click to expand...
Click to collapse
I also had this problem this afternoon. This procedure worked for me too. Thanks a lot because it helped to revive my reader.
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.
Fantastic. I had the same problem and now it is solved. Thank you.
After I bought a Nexus 7 my NST was resting for a while. Now, when I wanted to use it again, it was totally dead. Then your tip bring it back to life.
Thank you. When plugged, instead of "Charging (AC)" my nook was showing "Not Charging" in device info/battery. And in the end, it went dead.
After your fix, it works
That's the ticket
mjj777 said:
Thought I'd pass this fix along.
M
Click to expand...
Click to collapse
THANKS!
Just the tip I needed! :good:
Thanks!
That seemed to work
It's now showing the "Your Nook's battery charge is too low to power up. Please wait 15 minutes! screen and a loading animation :good:
I was seriously worried.
This is really weird...is there any reason for this issue?
I am quite new to the nook in general. (Nook simple touch glowlight in my case.)
Maybe we can check for similarities and find what was causing the problem.
So what did I do to my Nook:
Rooted, Nook Manager
Nooks gapps flashed, market downloads work (search not)
Installed a bunch of apps
Installed a custom Launcher (Lightning Launcher)
Installed Swiftkey as a custom keyboard (needed several language charactersets)
Left Wifi turned on all the time
Used the feature to restore the glowlight setting after being woken up again
Used the setting to skip the lock-screen swipe
Used a custom screensaver/lockscreen text
Changed button links in the main menu (n-button) to adress the original home, as well as the custom launcher home
That's what I can remember :/
And as far as I can remember I had more than 15% of battery (at least).
With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.
Green light issue, fix not work
I recently got a brand new nook simple touch and after trying various fixes to try and start my nook up I came across this. I was hoping this would work but it is still on green when battery is plugged in and charging off mains. The light is also green when plugged into mains without battery attached. It wont go past the "Fully charge before first use" start screen and can't find any more information on what to do.
Any help would be greatly appreciated.
Thank you for the fix. It worked the first time I tried but after only one day the problem presented itself again and after that the fix doesn't seem to work anymore. I'm leaving the battery disconected a few hours in addition, to try if it fixes this problem completely (but I'm not too optimistic).
Renate NST said:
With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.
Click to expand...
Click to collapse
This firmware, does it still count even if you have rooted the device? If so, do you think a downgrade to 1.1.1 would fix the problem? It is rather funny that I didn't have this problem until a couple of days ago, even if my NST is only 2 months old!
Update:
It seems that my battery is not yet dead after all. It turns out that I was measuring it wrong (thank you Engineering degree) and now it reads 4.15V as it is supposed to.
So, that brings me back to the theory that there is something wrong with my software. Right now it can boot for a few seconds but as soon as it goes to sleep mode (either by clicking on the "power" button or just waiting), it freezes. I recovered the official firmware and the problem persists.
Thanks, this trick fixed mine too!
Does anyone know if this fix can be achieved by simply charging the nook for an extended period of time? I have the exact same problem but I'm not so sure about opening the back cover as it voids my warranty and I only purchased this device in early June, and the problem appeared by the end of June :/
I have to confess, I never did charge my nook fully when I bought it as recommended, and simply dived in to using it as soon as the battery had a sufficiently high enough % as I was too excited lol
wwmhf said:
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.
Click to expand...
Click to collapse
I find it acceptable. After all, if we weren't messing around with the devices in the first place, we wouldn't ever need to do this.
Plus, really, it's not that complicated. A couple of screwdrivers and it's open. I mean, should we expect it to open itself with a voice command or something?
Anders
Thanks, this method worked ok with mine.
HI dudes,
it seems I've got a similar problem, green light on usb and stuck on "YOur Nook has turned off completely"
I take it apart with no success ... any idea ? Mu NST is nearly brand new, ever used a lot ...
thanks
I had the same problem, the reason was completly dead battery. After bat replacement nook works great!.
When battery have to small voltage, noow won't start to charge. You can try with external charger, to bring battery to life.
I think some nooks was matured in stock, thats why battery was completly discharged...and wont charge with nook.
Nook showing green light, main board drain and nothing
My Nook shows the green light when plugged in either to the pc or wall charger. I've held down the button twice for 30 seconds and disconnected the batery holding the power button 30+ seconds. Neither worked. Any more suggestions? I do notice a slight flicker of amber whilst holding the button down with the power cord plugged in.
Any help would be greatly appreciated!
bux
Hello.
When I try to turn on my N4, I hold power button, and after about 10 seconds Red light blinks (just once, if it's connected to USB that 1 blink last for 3 seconds, if connected to wall, it's just quick 1 blink. If it not connected anywhere there is no action at all, it just stays dead, no blinks, nothing). Same if I try to go in bootloader by holding volume down+power.
This happened after I successfully installed CM12, with no errors. Then I rebooted my phone, and it just stayed black as it is now. Battery was around 25~30% that time, and phone was connected to USB.
Did I bricked my phone totally? I am now trying to charge it up already for 1 hour... but it nothing changes.
I have searched here for similar problems, but couldn't find solution...
Edit: Charging already for 10h+ , still same..
Edit2: I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Edit3: I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".
easy fix
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
zelexon said:
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
Click to expand...
Click to collapse
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Cracken6 said:
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Click to expand...
Click to collapse
I had the same problem a year ago, I tried to remove the battery, charging all night, and other solutions that I found online and no one worked.
Finally I found here in XDA a user with the same problem and his solution was charger the phone with a wireless charger, a friend of mine has one and I put the phone to charge and after a few minutes the screen goes on and the phone was charged, then I press power button and the nexus run again.
Hope this works.
Sorry for my bad English, I'm from Spain.
Good luck.
(I bought a wireless charger in case it happen again)
I don't know anyone with wireless charger. I already ordered a new battery, and then I probably will get wireless charger also. Ty.
But this problem is very weird if you think so.. I think it happened because of many aspects together:
1) Battery was already below 30%
2) I pretty regularly charge phone with USB (won't do it again)
3) It was connected to PC USB in same time.
4) I installed CM12 ROM in same time
So main reason I think is USB, that I restarted phone while it was on pretty low battery and with USB connected.. phone restarted and got invalid voltages and couldn't even boot up or charge phone. I also found an article which says, minimum voltage, when phone battery has 0%, it's 3.0V, so I was below that.. it just screwed everything and battery died. Well, I am not sure for 100% that it's battery fault, but I hope so, I really love my N4 and still wanna use it for long time, I hope it's not dead phone, just a dead battery. Lets see! I will update this thread , when I get my new battery (less than month probably).
Sorry, my english is also not perfect. I am from Latvia.
I was playing when it happened to me. The phone was very very hot and the battery was around 70%. When I put in the wireless charged and I can reboot the phone the battery was at 65%, so it had charge but the phone won't boot.
I charge my phone almost every day, sometimes with AC, others with USB (plugging to PC) or wireless that depends of my needs
I hope you can fix it. Good luck.
Btw. Do you know if battery charges with wireless charger, if it's removed from the phone?
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Flipz77 said:
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Click to expand...
Click to collapse
The battery will charge with a NCF Charger
Major Issue Google
This "Nexus SOD" issue is showing up on many sites across the Internet. I have multiple "Nexus" devices including 2 Nexus 4, 1 Nexus 5, 2 "Nexus 7 2013". It suddenly started out of the blue with one of my Nexus 4 phones. Symptoms included rapid battery discharge. I am using Lollipop 5.1 on all devices. There are many claims as to the cause, Hardware Motherboard, Power Button etc. Others claim it is "Software Related" or App Related. The problem effects Nexus 4 and Nexus 5 phones. I have ordered a new motherboard for my nexus 4 device and see if that makes a difference.
This problem should warrant a "Major Android Lollipop Crisis Team" by Google to investigate the cause and let us know what it is and what Google is doing to solve the problem before moving to announce "Android M". This issue needs to brought up and actively pursued at the upcoming "Google I/O Conference" by the strong Android Developers Groups to press for "Formal Action"
charging method
Cracken6 said:
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
Click to expand...
Click to collapse
I had this problem a long time ago and my fix worked for me after doing a little research it seems like this is a case called battery total discharge. The fix was simply to charge your phone using the wall adapter that came with your phone (I still use my old apple cube wall thing) and to wait for the red light to appear then wait about ten minutes before trying to reboot.
I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
AndRe5575 said:
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
Click to expand...
Click to collapse
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Cracken6 said:
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Click to expand...
Click to collapse
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
as9333 said:
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
Click to expand...
Click to collapse
Just tried booting without battery, and connecting to wall. Same - red light blinks once, after I hold Power button or Power+Volume down for about 15 seconds. If I keep buttons pressed, it just repeats every ~15 seconds.
Power buttons works fine.
After I checked that Device manager thing in google.. it looks very bad.. phone is dead.. probably need to change motherboard. I am just shocked, how this could happen... I didn't receive any errors during CM12 installation. Phone just instantly died after restart.
Hi guys,
My Nexus 7 (2012) turned off(not properly) when the battery level was low and won't power on. I tried a battery from a working tablet and tested my battery in another tablet. It seems like the issue is somewhere else.
These are the things I tried:
- leave it for a couple of hours charging (no battery sign at all)
- hold the power button with/without the volume levels while it being both connected and disconnected.
- tested my battery in another tabled and put a fully charged battery from another tablet
- made sure that the battery is connected
There was one more thing I tried - to press the Power button with no battery inside but the tablet being connected to a laptop via the USB cable. One could hear something like a boot noise coming from the tablet (doesn't happen when the battery is inside)
In December, 2015 I installed a Custom ROM with android 5.1.1 which I found here http://forum.xda-developers.com/nexus-7/development/android-6-aosp-grouper-t3268172/ (the thread was renamed and is now about the Android 6 update) The tablet worked fine for these 3 months but one day when I was checking my email it went off and won't respond to any actions.
Could you please help me to fix it? I'm just not ready to give up on this tablet. Thanks!
Both you and i, same model, essentially, the same circumstances. I also tried every method you mentioned as well. Even down to the flashing of a rom. Same results. I even tried "jump starting" the battery. Not wanting to give up on it. It sits in my closet like that boy in A.I at the bottom of the ocean, waiting... I know that is not the reply or help you were looking for. Just so you know, you are not alone..
Sent from my LG-H345 using Tapatalk
ge1026 said:
Both you and i, same model, essentially, the same circumstances. I also tried every method you mentioned as well. Even down to the flashing of a rom. Same results. I even tried "jump starting" the battery. Not wanting to give up on it. It sits in my closet like that boy in A.I at the bottom of the ocean, waiting... I know that is not the reply or help you were looking for. Just so you know, you are not alone..
Click to expand...
Click to collapse
Well, that's a good start, at least I am not the only one!
Have you tried to connect your device via USB? My laptop can see a connected device but it can't recognize it and I hear some sounds coming from the tablet when I try to hold the `power` button. This made me think that it can be a display/screen related, so the device works but we can't see it due to the broken screen/display. Don't know how to check that though.
Same here, stock Nexus 7, won't turn on, just switched off one day and won't come back on, have tried everything as suggested above, can't get it to flicker, doesn't even register the power connection with a green light or anything
topmuffinsecret said:
Well, that's a good start, at least I am not the only one!
Have you tried to connect your device via USB? My laptop can see a connected device but it can't recognize it and I hear some sounds coming from the tablet when I try to hold the `power` button. This made me think that it can be a display/screen related, so the device works but we can't see it due to the broken screen/display. Don't know how to check that though.
Click to expand...
Click to collapse
Try replacing the screen, just to check. If that doesn't fix it, at least you have a brand new screen!
I'm currently having the same issue, haven't used it in 6 months and when I tried to turn it on, nothing happens
---------- Post added at 09:39 PM ---------- Previous post was at 09:32 PM ----------
Planters76 said:
I'm currently having the same issue, haven't used it in 6 months and when I tried to turn it on, nothing happens
Click to expand...
Click to collapse
I fix mine,
let it sit on the charger for a hour, then hold down the button for 20 sec
same issue here as well ive had it for about a year and im not able to access anything via my pc google help forums had no answer either, looks like we may be screwed..........
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
MrBratka said:
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
Click to expand...
Click to collapse
Thanks mine was taking forever to charge so I unplugged the battery waited a few minutes and then it worked it charged faster
Sent from my SM-N920V using XDA-Developers mobile app
MrBratka said:
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
Click to expand...
Click to collapse
This helped me get my N7 2012 back up and running, too. Thank you so much!
We are not alone
topmuffinsecret said:
Hi guys,
My Nexus 7 (2012) turned off(not properly) when the battery level was low and won't power on. I tried a battery from a working tablet and tested my battery in another tablet. It seems like the issue is somewhere else.
These are the things I tried:
- leave it for a couple of hours charging (no battery sign at all)
- hold the power button with/without the volume levels while it being both connected and disconnected.
- tested my battery in another tabled and put a fully charged battery from another tablet
- made sure that the battery is connected
There was one more thing I tried - to press the Power button with no battery inside but the tablet being connected to a laptop via the USB cable. One could hear something like a boot noise coming from the tablet (doesn't happen when the battery is inside)
In December, 2015 I installed a Custom ROM with android 5.1.1 which I found here http://forum.xda-developers.com/nexus-7/development/android-6-aosp-grouper-t3268172/ (the thread was renamed and is now about the Android 6 update) The tablet worked fine for these 3 months but one day when I was checking my email it went off and won't respond to any actions.
Could you please help me to fix it? I'm just not ready to give up on this tablet. Thanks!
Click to expand...
Click to collapse
I have done same, Mine is , My son had it and ran it to 0%, charging port was iffy, put new one charging port in this morning, nothing, not even battery DEAD sign, nothing tried power, button / volume trick , I did notice on the power/volume button, there is a 4th, anyone have a clue, cannot find what im looking for to answer that.
I have a smart young co-worker looking at it for me right now.
cdb2643 said:
I have done same, Mine is , My son had it and ran it to 0%, charging port was iffy, put new one charging port in this morning, nothing, not even battery DEAD sign, nothing tried power, button / volume trick , I did notice on the power/volume button, there is a 4th, anyone have a clue, cannot find what im looking for to answer that.
I have a smart young co-worker looking at it for me right now.
Click to expand...
Click to collapse
Probably this post can give you some ideas how to recover your device.
AndDiSa said:
Probably this post can give you some ideas how to recover your device.
Click to expand...
Click to collapse
Honestly, I do not think it is the battery, I can see the Charge signal, and the Battery is showing 1,784 VDC tested unplugged and disconnected, my smart young co-worker seems to think POST is failing, I still never see a "Charging" indication.
Does anyone know , Is there a fail safe, say the battery is disconnected, and usb charger is plugged in, will i just see all 5VDC at the sub port, ?
I never see a screen flicker, DEAD battery sign, nothing.
co-worker, tried some things that made sense when he explained what he did, I would have to agree with him.
Now it is rooted, 4.x something I forget, Never went to 5.x did once early and did not like it, Back stock, ran 2 days no issues, Rooted again, 4.x still do not remember, worked great 3-4 months, Sons ran it to DEaD and that was it, put it up for 90 days or so, wife got new tablet, kids have Fire each, and here i am tabletless, CRAP, did not want to throw to much $$$$ at this thing, nor did I want to buy a new one.
Samsung Tablet here we come.
any body want this Nexus 7, it is a 2012 model.
cdb2643 said:
Honestly, I do not think it is the battery, I can see the Charge signal, and the Battery is showing 1,784 VDC tested unplugged and disconnected, my smart young co-worker seems to think POST is failing, I still never see a "Charging" indication.
Does anyone know , Is there a fail safe, say the battery is disconnected, and usb charger is plugged in, will i just see all 5VDC at the sub port, ?
I never see a screen flicker, DEAD battery sign, nothing.
co-worker, tried some things that made sense when he explained what he did, I would have to agree with him.
Now it is rooted, 4.x something I forget, Never went to 5.x did once early and did not like it, Back stock, ran 2 days no issues, Rooted again, 4.x still do not remember, worked great 3-4 months, Sons ran it to DEaD and that was it, put it up for 90 days or so, wife got new tablet, kids have Fire each, and here i am tabletless, CRAP, did not want to throw to much $$$$ at this thing, nor did I want to buy a new one.
Samsung Tablet here we come.
any body want this Nexus 7, it is a 2012 model.
Click to expand...
Click to collapse
I would be more than happy to take it off of your hands mate. Probably gonna use it for parts to keep mine running.