[Q] Netflix video problem with 8.0 help - Galaxy Tab 4 Q&A, Help & Troubleshooting

Do you guys get video stuttering on Netflix? It's pretty bad on my tab 4 8.0 to the point of getting a headache. I've tried 2.4 & 5ghz but no change. Battery saver is off. This doesn't happen on any other android devices I own. Even my old tab 2 runs Netflix smoother. Any tips or is this how it is on all tab 4s?

Could someone try Netflix and let me know how it is on your tablet please.

Tested Netflix on my Tab4 8", no problems at all.
Do you experience this stuttering on any other video app?

bondobox said:
Could someone try Netflix and let me know how it is on your tablet please.
Click to expand...
Click to collapse
Tab 7 here. I get a bit of stuttering but rebooted and plays smooth again.
Sent from my SM-T230NU using XDA Free mobile app

I've tried out some other players like mxplayer and also stuff like YouTube and video playback is smooth. It seems to be just Netflix that is having this issue for me. I've restarted and all that but no luck. Netflix is the only one getting this stuttering every few seconds. Real annoying. Not sure why. I've never seen Netflix act like this on any of my devices and other tablets that I currently own.

Try clearing the cache, try reinstalling?

i have the same problem
what i have tried so far:
1. re install firmware using Kies.
2. format cache, factory reset from recovery
3. clear cache, restart app
4. disabled screen mirror, smart stay, palm motion , switched to nova launcher...
5. limit background process, check do not keep activities.
6. disabled power saving.
7. disabled multiwindow.
edit: also tried
8. clear all other apps cache.
9. Turned off all the bloatware.
10. installed task killers, show no process running since they are Turned off.
11 disabled rotation
12. enabled airplane mode
I also noticed movies in SD does not shutter. only the ones in super HD.
don't know what else to try, and i don't want to root and lose warranty.
playing 1080p 60Hz videos shutter a little bit, I'm starting to think that is just that the CPU cant cope with doing many things at the same time like using wireless an decoding video. since day 1, i noticed that while the updates were downloading and installing it became very laggy over all, and I was like, what are 4 cores there for then? its just that its a crappy tablet and that's all.

I've tried a lot of the things above to and Netflix is still having this micro stuttering. I noticed that if I lower the Netflix quality in my settings it will still stutter so it has nothing to do with the tablet not being able to handle high quality. It almost seems like there's a bug on the Netflix side with this tablet that is causing this or something. It's kinda sad that my old tab 2 7.0 Netflix stream is better than this new tab 4. I also have a shield tablet that just blows both these away but that's expected. My wife and daughter use this tab 4 and they watch allot of Netflix on it so I would really like to figure this out. Anyone else have any ideas on what to do or know if there's a bug that needs to be ironed out with Netflix and this tablet. Maybe there's a update from Netflix or Samsung to fix this problem in the future...if they know about it.

bondobox said:
I've tried a lot of the things above to and Netflix is still having this micro stuttering. I noticed that if I lower the Netflix quality in my settings it will still stutter so it has nothing to do with the tablet not being able to handle high quality. It almost seems like there's a bug on the Netflix side with this tablet that is causing this or something. It's kinda sad that my old tab 2 7.0 Netflix stream is better than this new tab 4. I also have a shield tablet that just blows both these away but that's expected. My wife and daughter use this tab 4 and they watch allot of Netflix on it so I would really like to figure this out. Anyone else have any ideas on what to do or know if there's a bug that needs to be ironed out with Netflix and this tablet. Maybe there's a update from Netflix or Samsung to fix this problem in the future...if they know about it.
Click to expand...
Click to collapse
I have tried all versions from newest to oldest , one by one, the lastest one that works is 1.8.1,
you can find it here if you want:
https://www.dropbox.com/s/vjcg471do3xjmak/netflix-1.8.1.apk
disable automatic opdate for it.

Related

Sound Drop Outs While Tablet is "Off."

Hi Folks:
Is anyone else having this problem?
New Info as of 16 July. Sound Still Skipping
Unfortunately, I'm still having sound file skips when the tablet is off.
I did some more Google research on this, and I found several instances with regard to phones having sound problems with skipping and popping sounds while playing. Nearly all of those seemed to be related to either headphone issues or the Bluetooth xceiver.
I originally though this problem was specific to Overdrive Media console, but it has also turned up in the Music app. I also installed a couple of other music/sound apps to see if it may be app specific, but all of them had the same consistent behavior of the sound file...pausing at random intervals....and then continuing after a few seconds when the screen...was turned off. The skips DO NOT happen when the screen is on.
Going through Erica Rene's thoughts I went into the Running Applications Manager and turned off several services I wasn't using, including Neo Player, 3d Gallery, Skype, and even Music. I initially thought that worked, but I was wrong. Same behavior.
This morning I did a factory reset. No change in behavior.
Since I just started using the tablet for audio books and podcasts I honestly don't know if this problem was there in 3.0. When I did the factory reset I thought the tablet might go back to 3.0, but I was wrong. I am still on build Acer_A500_4.010.08_COM_GEN2 after the factory reset.
There seems to be nothing wrong with my hardware that I can see. These skips happen with the headphones in or out. The only thing that triggers it is turning off the screen.
Insofar as software is concerned, I've not done anything more except rooting the tablet (which survived the factory reset process, which did surprise me! ). Beyond putting in another ROM - which, unless I can get some specific thoughts that it will fix the problem, given my experience level I'm a bit leery of doing - I can't see how software would fix it now.
Is anyone else seeing this???
Thanks!!!!
=============================
I've searched Google and here on XDA for this and not found anything, so I'm hoping that someone can say something.
When I play a sound file on my A500, and then turn it off, the sound continuing to play is a very iffy thing. This works on my Nexus One phone, so I assumed it would work here. On my phone I start a sound file running (music, podcast, audio from an audio book or Google reader) and then I turn the phone "off" to conserve the battery, of course. The sound continues to play.
When I do the same thing on the A500 it is very rare that the sound continues to play. Sometimes it will stop as soon as I turn the tablet off, sometimes it will continue for several seconds and then stop, sometimes it will continue for several seconds and then pause for a couple of seconds and continue in this loop for the life of the file.
I originally thought that this was a specific issue with the audio books in the Overdrive Media Console program, but I've now encountered it with Google Reader and playing things through either Music or Rockplayer Lite.
Has anyone seen this yourself, or does anyone have any thoughts? Details on the tablet are below:
OS: AndroidOS 3.1
Build: Acer_A500_4.010.08_COM_GEN2
Rooted
Could be some of the apps not playing fair.
Do you have a task killer or any add on management app.they can cause this
Also in settings sounds.there is a check button to control this.
Also do not hit the back button on the apt this will kill it
I had Google music going off when I would hot the power buttonbtobturn off display and it was ina task killer ibaccidently installed something I had on USB drive for my cell.it had a setting to close all apps on display off or sleep.
Erica:
Thank you for your reply. Oddly enough, something along those lines may be it.
I've not modified my tablet much beyond rooting it. I've not uninstalled applications and don't have a custom ROM.
You mentioned that something might not be playing fair. I have no add on management application, nor any task killer I'm aware of. The Applications area of Settings has been doing what I need in that department fine for me. So I went in and looked at what services were running, and specifically turned off the services and programs I know I was not using: Skype, NemoPlayer, PhotoBrowser, Acer Sync. I then tried a sound file, turned off the tablet and it did continue to play steadily.
Now I guess I just have to figure out which program is the culprit, but it seems evident that one of them is.
Along those lines, perhaps you can answer something else for me: Those programs I mentioned above basically started running services on bootup. How do I stop that? I don't use NemoPlayer, for example, and so have no reason to have any service from it starting. I took a look at the Settings->Applications area and don't seem to see anything there that indicates what gets started upon bootup.
Thanks!
-----
Doc Kinne
I use titanium backup. It has a option to not only backup. But can freeze apps.Im not sure but you might need to have root for this feature.there are other apps on market to freeze them maybe someone can help by telling the app they use.just do not remove any apps Acer put on your tab.
You can get root easky look in Dev area
Put some new information in teh original post.
My sound also cuts out when tablet goes to lock mode. I thought it was certain apps. Removed everything as far as widgets anything running in backround on home screen but I still have the same issue its random. Tried a clean wipe/install basic apps root explorer and still had it happen. I thought it might be a audio codec problem. In Honeycomb 3.0 I was able to play AVIs with AC3 in mobo and nemo player now I cant in 3.1.
HC 3.1
Acer 4.010.02 Gen1
i have the probleme too with the sound when it goes to sleep when i stream webradio !
Just a thought, along similar lines when my screen is off sound will cut out after about 15 to 20 mins. I think for you as others have said you have something else that is causing the problem. For me I think it's just a system timer. Don't know how to fix it.
i have experienced a similar thing with some Roms I've tried and with them it was the built in overclocker that was the culprit. I had to change the profile in the overclocker to enable the playback while the screen was off. Same goes for overclocking apps such as setcpu.
I'm experiencing a skip with my email notification. I recorded a short notice (similar to you got mail) & it does a 5 second pause 1/2 way through. Didn't do it prior to 3.1

[Q] Youtube and other videos with frame drops on my Nexus 4

Hello guys,
I'm new to the Android World, I was user of a Xperia X8 (that I just used for SMS and calls) and one iPod Touch 4. Both were very slow and I just decided to change to only one device, and I find out that the N4 was the best option for me, due to it's cost and performance.
I'm really loving this device, its smooth, fast, beautiful design, everything you guys already now But, something is annoying me... I watch a lot of movies and videos on my devices, and I noticed that in my Nexus 4 I get some frame drops while watching it, most frequently in HD movies, but also happens in SD videos. I've noticied this on YouTube (that recently had an update, I'm not really sure if that's the problem) and in MX Player (if the decoder is setted to S/W the frame drops is almost 0, and in H/W is the same thing as in YouTube).
I don't believe that this should happen Anyone knows what can I do to fix that? The device is running stock kernel and rom in the 4.2.2 version, just like it's out of the box, and I didn't did any reset. And, I saw that 4.3 is faster, but, I can't update to it, when I check for updates under the setting menu, it says that it's already up to date, how can I do to update it?
Thanks guys!

Streaming Video Stutter - N9005 - 4.4.2

wondered if anyone else suffered from this - not sure if its an "Android" or Note 3 issue
basically if watching streamed video - in particular Netflix and Youtube - I can't get smooth playback
the phone seems to drop frames (noticeable by either causing judder or a sudden slow down/speed up as it catches up)
this is via 3G or via Wifi - makes no difference
same content on IPAD is silky smooth
I've tried forcing 2D acceleration in dev settings to no avail
it seems like the hardware or OS can't keep up with the video at all times
local content plays back completely smoothly, be it podcasts via Pocketcasts or local video files via MX Player - perfectly smooth - even at 1080p
any ideas please ?
Buckster76 said:
wondered if anyone else suffered from this - not sure if its an "Android" or Note 3 issue
basically if watching streamed video - in particular Netflix and Youtube - I can't get smooth playback
the phone seems to drop frames (noticeable by either causing judder or a sudden slow down/speed up as it catches up)
this is via 3G or via Wifi - makes no difference
same content on IPAD is silky smooth
I've tried forcing 2D acceleration in dev settings to no avail
it seems like the hardware or OS can't keep up with the video at all times
local content plays back completely smoothly, be it podcasts via Pocketcasts or local video files via MX Player - perfectly smooth - even at 1080p
any ideas please ?
Click to expand...
Click to collapse
I would love to say that my n9005 at 4.3 is stuttering as well. I don't know why.
eakkypoo said:
I would love to say that my n9005 at 4.3 is stuttering as well. I don't know why.
Click to expand...
Click to collapse
I noticed something interesting this week -although maybe Placebo (pretty sure not though)
I've always had laggy/stuttering Netflix vs smooth on IOS
yet smooth local 1080p content - perfect really
I was trying Sky Go earlier in week and was lovely and smooth in fact I'd noted how smooth the video playback seemed vs Netflix, tonight I noticed stutter on Sky Go was beginning to think if I was running something in background or something - but then figured the difference - tonight was streamed via Wifi, earlier in week was same/similar content but downloaded first
so is there something odd with chipset that it doesn't like Wifi + Video decoding at same time ?
Buckster76 said:
I noticed something interesting this week -although maybe Placebo (pretty sure not though)
I've always had laggy/stuttering Netflix vs smooth on IOS
yet smooth local 1080p content - perfect really
I was trying Sky Go earlier in week and was lovely and smooth in fact I'd noted how smooth the video playback seemed vs Netflix, tonight I noticed stutter on Sky Go was beginning to think if I was running something in background or something - but then figured the difference - tonight was streamed via Wifi, earlier in week was same/similar content but downloaded first
so is there something odd with chipset that it doesn't like Wifi + Video decoding at same time ?
Click to expand...
Click to collapse
MX Player (and others) might use hardware decoding, Netflix and the sorts might not.
You could go to Dev-settings and check on "Show CPU usage", so you can see whats happening. (But you'ld have to google what it all means as i dont know.
But what i do know is that the procces list shouldnt be too long, like 20 items in my list when idling (for 5 minutes) after usage.

Some Strange Issues in Videos

After using Galaxy S4 (I9500GT) for almost an year with lollipop, I recently shifted to Note 3 (SM-N9000). As S4 was a perfect companion performance wise, even in Power-Saver, I was expecting Note 3 be atleast the same if not better. However, I am facing a few issues mentioned below:
In Multiwindow mode, the video sometimes lag when I focus on other application. Then I need to restart the phone.
Sometimes while in fullscreen, with no heavy app in background (I play no Asphalt or Modern Warfare), my video starts lagging heavily.
Sometimes there is a slight Audio/Video sync issue.
I do not know what to do. Power-Saver turned off-on-off several times, no positive results.
The same never happened in my S4
NOTE:
I keep on changing ROMs, but I always clear everything and this happened on stock which I flashed through ODIN with "Erase NAND" enabled. So this is always a fresh install.
Please help
Also guide me on one thing. As I have used Samsung for years, I now know which apps to safely disable. On TouchWiz-Lolly, I disable almost 50 apps on my Note 3(like I used to do on my S4). So it is quite lag-free overall(except videos). Now I am getting a SoT of around 6.5-7.5 hours with 30-50% brightness. Disable every useless TouchWiz feature like sensors
I do not use location frequently, and keep switching between WiFi and 2G(Yes, 2G).
Is this battery performance decent, or do I need any more tweaks?
Thank You So Much For Reading
I use nova launcher, its way faster then stock samsuck.
Disable all animation, they add lag.
Video-Use MXplayer with hard acc ON, and same for bsplayer.
Regarding app , you mean unckeck from startup( like msconfig on PC) or disabled from ALL/APP?
From all/app disable only crappware like: yahoo new, bloomberg or something.
On startup app you need to unckeck them, with android tuner. Disable all games, and apps that do not need them in memory ram.
Even my tegra 2 asus sl101 tablet get some lag on video , but with hardware acc ON is quite ok.
My n9005 with lollipop is identical with wife n9005( 4.3 android) except one: lollipop start videos faster, in any video app.
Disabled from All Apps

Is your Nexus 10 responsive? Mine is almost unusable.

I had the latest OEM rom. I've installed the custom Lineage OS 18 rom listed here. The OEM ran 'better' but still not well, even after a full wipe. Really only want to use the tablet for Plex. With all apps disabled that can be disabled, the CPU stays maxed. Clicking something takes seconds for the OS to respond. Bluetooth regularly crashes. I tried installing the YouTube app since Plex was super-choppy, and it literally took 10+ minutes to install. Being that the tablet runs like a complete turd with fresh wipes/installs, I'm thinking there's some sort of hardware fault.
Before I give up on it, any suggestions? I literally only want it for watching Plex or YouTube, but it can't even handle that as-is.
Maybe it could be that the eMMC is gone for a toss and some error correction is in process that causing CPU Load to go 100%? Not really sure here.
I have the same issue. I would think old age makes emmc veeeeery slow. Same thing happened with my old Nexus 4. I am using the tablet as wall tablet with Home Assistant opened in a full screen browser and still is verry sluggish. What seems to make things a bit better is using memory trim software.
Any trim software you recommend?
I ended up just buying a Galaxy Tab S8+, but if I can get some life out of the Nexus 10 that would be great too...

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