SD Card Issue in S5 - Galaxy S 5 Q&A, Help & Troubleshooting

Hello All,
Im Hoping Someone Would Be Able to Help me with an issue....
ive got the samsung galaxy s5 SM-G900I with telstra here in Australia, on the 26th of last month i went to my fathers wedding, i was taking photos on my phone with the camera it spent most of its time on the camera app (once closed itself down prob due to inactivity) anyways after a while it stopped taking pictures.... the capture button on screen was grayed out but i could still see through the camera.... i though ok weird and closed the app down and opened it with the same result... then a popup came up that said "Camera Failed" when i pressed ok the camera app closed.... tried to bring it up again and it was a no go so i decided to reboot my phone..... it shut down properly but never turned back on so i though ok maybe it turned itself off so i tried to turn it back on and got nothing..... i pulled the battery out and put it back in and the phone turned on and the camera was working perfectly fine again so i though oh ok glitch but all good.... anyways i went back to taking and i found that all the pics i had taken that day were gone from the SD card...
it took me a minute to relize that all the photos on my card were gone.... i went to investigate and say that the card wasnt mounted under storage and i though all good again and hit mount and nothing happened.... then i saw a notification saying either an unformatted card or an unsupported file system... i checked in another phone with it and got the same issue and it seemed the card had gone bad, anyway i got home that night and plugged the card into my computer and found that the card was reading up as a raw file system.... so i went stright to data recovery but before the data recovery could finish scanning the card all of a sudden there was my sd card reading up perfect in my laptop... which was weird to me as i havnt seen that happen before, so i backed up everything on my card to my computer and plugged the card back into my phone and it came up with a different error i think it said something about the card maybe being corrupt.... so i put it back into my computer and ran a chkdsk on it and it showed that everything on the card was corrupted..... so i decided to wipe the card and start again and i transfered everything back onto it and everything was working perfectly fine as if nothing had happened...anyway fast foward to monday this week and i went to take some photos and recorded a video on my phone (went stright to the SD card) and i checked it afew hours later because i got busy and i had found that everything i had done that day had corrupted and photos that i had taken about 4 or 5 days ago were also corrupted... images that i had seen to be working fine.... so i backed up my SD card again and though ok im gunna have to buy a new sd card and i redirected the save location for photos back to internal storage.... anyway today my SD card was still in my phone... all of my music is on it still and i was listening to music while i was heading out to the shops.... and i noticed that afew of my songs were playing for a second or 2 then skipping to the next or just pausing and throwing an error about the song being corrupt...
so i put the SD Card into my Samsung Galaxy Tab S and the songs that were "Corrupt" on the SD Card were working fine on the tablet..... so i am wondering.... is it the SD Card or the Phone?
thanks Help would be amazing!

paul118 said:
Hello All,
Im Hoping Someone Would Be Able to Help me with an issue....
ive got the samsung galaxy s5 SM-G900I with telstra here in Australia, on the 26th of last month i went to my fathers wedding, i was taking photos on my phone with the camera it spent most of its time on the camera app (once closed itself down prob due to inactivity) anyways after a while it stopped taking pictures.... the capture button on screen was grayed out but i could still see through the camera.... i though ok weird and closed the app down and opened it with the same result... then a popup came up that said "Camera Failed" when i pressed ok the camera app closed.... tried to bring it up again and it was a no go so i decided to reboot my phone..... it shut down properly but never turned back on so i though ok maybe it turned itself off so i tried to turn it back on and got nothing..... i pulled the battery out and put it back in and the phone turned on and the camera was working perfectly fine again so i though oh ok glitch but all good.... anyways i went back to taking and i found that all the pics i had taken that day were gone from the SD card... it took me a minute to relize that all the photos on my card were gone.... i went to investigate and say that the card wasnt mounted under storage and i though all good again and hit mount and nothing happened.... then i saw a notification saying either an unformatted card or an unsupported file system... i checked in another phone with it and got the same issue and it seemed the card had gone bad, anyway i got home that night and plugged the card into my computer and found that the card was reading up as a raw file system.... so i went stright to data recovery but before the data recovery could finish scanning the card all of a sudden there was my sd card reading up perfect in my laptop... which was weird to me as i havnt seen that happen before, so i backed up everything on my card to my computer and plugged the card back into my phone and it came up with a different error i think it said something about the card maybe being corrupt.... so i put it back into my computer and ran a chkdsk on it and it showed that everything on the card was corrupted..... so i decided to wipe the card and start again and i transfered everything back onto it and everything was working perfectly fine as if nothing had happened...anyway fast foward to monday this week and i went to take some photos and recorded a video on my phone (went stright to the SD card) and i checked it afew hours later because i got busy and i had found that everything i had done that day had corrupted and photos that i had taken about 4 or 5 days ago were also corrupted... images that i had seen to be working fine.... so i backed up my SD card again and though ok im gunna have to buy a new sd card and i redirected the save location for photos back to internal storage.... anyway today my SD card was still in my phone... all of my music is on it still and i was listening to music while i was heading out to the shops.... and i noticed that afew of my songs were playing for a second or 2 then skipping to the next or just pausing and throwing an error about the song being corrupt... so i put the SD Card into my Samsung Galaxy Tab S and the songs that were "Corrupt" on the SD Card were working fine on the tablet..... so i am wondering.... is it the SD Card or the Phone?
thanks Help would be amazing!
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Click to collapse
Whoa. That would be painful to read. Can you break that into paragraphs?
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fffft said:
Whoa. That would be painful to read. Can you break that into paragraphs?
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Click to collapse
sorry about that.... not the best when it comes to that lol, i just edited it i hope it makes it easier to read

I'm not trying to give you a hard time, but that is still hard to read. If I got the gist of your post, you had a camera failed message and apparently SD card corruption.
There isn't enough information (or maybe it's in the middle of those paragraphs) to tell what happened. Probably just a temporary glitch, but you could have anything from an actual camera failure to a physical SD card defect.
Try clearing your system cache. I wouldn't worry about the failed camera message if it doesn't recur. If it does, search for the camera failed threads, Samsung was providing warranty replacements for some early production camera failures.
If you are searching for photos, see if your phone put them on the internal sdcard (since the external SD wasn't accessible). Otherwise you could consider a data recovery app to see if photos can be recovered from your external SD card.
Is your external SD card bad? We don't have enough information to know yet? Do a search for an app to test the card integrity or you can probably use the fsck command to test the card and correct (if possible) filesystem errors, followed by reformatting and remounting the card. The fact that the card was readable on another device doesn't differentiate between an marginal or unstable card and a sound card. You'll have to test and reformat the card to really tell.
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fffft said:
I'm not trying to give you a hard time, but that is still hard to read. If I got the gist of your post, you had a camera failed message and apparently SD card corruption.
There isn't enough information (or maybe it's in the middle of those paragraphs) to tell what happened. Probably just a temporary glitch, but you could have anything from an actual camera failure to a physical SD card defect.
Try clearing your system cache. I wouldn't worry about the failed camera message if it doesn't recur. If it does, search for the camera failed threads, Samsung was providing warranty replacements for some early production camera failures.
If you are searching for photos, see if your phone put them on the internal sdcard (since the external SD wasn't accessible). Otherwise you could consider a data recovery app to see if photos can be recovered from your external SD card.
Is your external SD card bad? We don't have enough information to know yet? Do a search for an app to test the card integrity or you can probably use the fsck command to test the card and correct (if possible) filesystem errors, followed by reformatting and remounting the card. The fact that the card was readable on another device doesn't differentiate between an marginal or unstable card and a sound card. You'll have to test and reformat the card to really tell.
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thats ok i know your not trying to give me a hard time on it im sorry that its so dificult to read, ill see if i can try this alittle better
on the 26th of last month i was taking photos for my fathers wedding when the camera stopped working, it wouldnt let me take photos so i closed the camera app and opened it again thats when i got the camera failed message
i tried to reboot my phone but it froze during the reboot and didnt start up again so i pulled the battery out and put it back in, when the phone started up again the camera was working perfectly fine but the SD card was coming up as unreconized file system or unformatted,
i got the SD card to my Laptop and the File System Read up RAW i started data recovery and while it was scanning the card everything started working again and i got all my photos back without the need for using data recovery
put the SD card back into my phone and it read corrupt so i reformatted it and restored everything back into it and the card worked fine,
Fast Foward to Monday This Week and i recorded a 10 minute video at 1GB size and took some photos.... and they corrupted.... no issues with the camera or anything like that.
Today i Was Listening to Music that was stored on my SD Card (64GB Class 10 Transcend) and it skipped a song about 2 seconds into it and another song it tried to play and failed coming up with an error about it being corrupt, ive taken the SD Card out of my phone and put it into my Samsung Galaxy Tab S and the songs that were "Corrupt" worked perfectly fine on my tablet
so im wondering if it could be the SD Card or the Card Reader in the Phone? the System Cache in the phone has been cleared.
Thanks i hope thats helped you able to understand it better and again i am sorry for my poor writeing skills

paul118 said:
Today i Was Listening to Music that was stored on my SD Card (64GB Class 10 Transcend) and it skipped a song about 2 seconds into it and another song it tried to play and failed coming up with an error about it being corrupt, ive taken the SD Card out of my phone and put it into my Samsung Galaxy Tab S and the songs that were "Corrupt" worked perfectly fine on my tablet
so im wondering if it could be the SD Card or the Card Reader in the Phone? the System Cache in the phone has been cleared.
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Click to collapse
Thank you for going through that again.
The basic question or mystery that we are trying to solve is why does the external SD card only appear to have problems in your phone and not the tablet? And how can we tell if it is a card issue or something other aspect of your phone?
While it could be some problem with your phone e.g. bent or damaged SD card slot, corrupt driver or other causes.. it would be hard to track down without further hints. i.e. there are so many possible causes that we need to narrow it down.
So it's easier to tackle this by elimination. Lets test the hell out of the card because that is easier to do.. and despite the fact that it appears to work in your tablet, it's still more likely to be a card problem. Why would it only affect your phone and not the tablet if it is a card problem? There are lots of reasons, but just to give one example.. it could be a problem on just one area of the card.. and that happens to be where your phone is preferentially storing files.
If that makes sense so far.. then the plan is to see if we can identify a card defect. So.. grab an app that will check for file system errors (chkdsk, fsck, etc), check partition structure and do extended read /write tests on the card. At a glance perhaps one of these apps: Lewy or Dewy.
Most likely you have some bad clusters which fsck or chkdsk could repair. But it's best to run an extended card test.. that may take a few hours but it's still a lot quicker than trying to search for all the possible causes of phone problems. If your card passes with no issues.. I'd be inclined to back up your phone and then install a brand new, 100% fresh and stock firmware temporarily. That should in one swoop tell you if it is a hardware or software issue. Again, we are looking for expedient ways to narrow down the possible causes.
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i will give u a hint ... try to make your topics, in your case, a loooooot less than your post so a lot more people would help you.

fffft said:
Thank you for going through that again.
The basic question or mystery that we are trying to solve is why does the external SD card only appear to have problems in your phone and not the tablet? And how can we tell if it is a card issue or something other aspect of your phone?
While it could be some problem with your phone e.g. bent or damaged SD card slot, corrupt driver or other causes.. it would be hard to track down without further hints. i.e. there are so many possible causes that we need to narrow it down.
So it's easier to tackle this by elimination. Lets test the hell out of the card because that is easier to do.. and despite the fact that it appears to work in your tablet, it's still more likely to be a card problem. Why would it only affect your phone and not the tablet if it is a card problem? There are lots of reasons, but just to give one example.. it could be a problem on just one area of the card.. and that happens to be where your phone is preferentially storing files.
If that makes sense so far.. then the plan is to see if we can identify a card defect. So.. grab an app that will check for file system errors (chkdsk, fsck, etc), check partition structure and do extended read /write tests on the card. At a glance perhaps one of these apps: Lewy or Dewy.
Most likely you have some bad clusters which fsck or chkdsk could repair. But it's best to run an extended card test.. that may take a few hours but it's still a lot quicker than trying to search for all the possible causes of phone problems. If your card passes with no issues.. I'd be inclined to back up your phone and then install a brand new, 100% fresh and stock firmware temporarily. That should in one swoop tell you if it is a hardware or software issue. Again, we are looking for expedient ways to narrow down the possible causes.
.
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Click to collapse
Im Sorry it took so long to reply to you, The 2 apps u suggested did not work they wouldnt detect the SD Card, i put it into my laptop and backed up my data and i ran a chkdsk on it and it came back clean said nothing was wrong with it, i have hard disk sentinel installed on my laptop and ive run a surface scan on it that is doing read write read test selection on 2 passes and has been running all day.... the first pass came back clean on it but the second pass has picked up 4 bad blocks near the end of it... its come up "7/08/2014 9:43:09 PM ! Verify error, Sector: 99480300" afew times with different sectors on it, im wondering if the camera issue i experenced could have caused my card to screw up like this? or even the phone not booting back up without taking the battery out first after the camera issue happened? would you consider Transcend a good brand for SD Cards? mine was a Transcend Premium 300X Class 10 Micro SD Card 64GB, im thinking of getting a 64gb Samsung Pro Micro Sd Card now... are those good?

Hey mate! finally i have someone who has the same issue as me! this happened to me last week. i was going through my photos and they looked to be all corrupted. i didnt take much notice as i didnt really need them. i was at the gym and my music was all gone. it was all saved to my samsung 32gb SD card. i got home and there was a message saying SD card is damaged. i lost everything. i did a format and nothing happened. it still said SD card failed.
i went and bought a new Samsung Evo 32gb SD card and it is doing the same thing. i plug it into my laptop it works fine. when i chuck it back into my s5 it says its corrupt. i have no idea whats going on. SD card reader in the phone maybe damaged somehow? i dont i have ever dropped my s5. its driving me mad.

My wife's 64GB card is now doing the same. Formatted and working twice. Images all saved to cloud but a pain waiting for it to happen again.
Ordered a new 64GB card today. Hoping that sorts the issue. If not its return to store time. Happy knox is intact.
Sent from my Galaxy S5 running NeatRom 0X1

my galaxy S5 does not read SD card also..
i think most likely is the software issue.

Just wanted to chime in here. I have a hardware failure with my s5 SD reader, and it was my fault. I had to replace my digitizer, hence putting My Straight talk sim into a temp phone for a fee days.
I cut my sim down to nano size for the temp phone, then stuck the now nano sim back in the s5 after repair, I didn't have a sim converter, and ended up bending pins. Thankfully the sim still works but I toasted my SD slot. Not only will it not read any SD card, it breaks any working one i put in it. I'm a hardware guy, so I'm going to give a go at fixing it, but I'm pretty sure the whole assembly is soldered to the board, no replacing this assembly. At least I don't believe so.

Related

I just started getting this error...

When I press gallery it says my SD card is unmounted. I powered off, removed card, cleaned card and phone, then I restarted it and it worked but now I'm getting it again. Pretty annoying. Also, is this the type of issue covered by the warranty?
I ran a search on Google and nexus one general forum before posting, thanks in advance for any help...
oh wow....i just unmounted the card, then i powered down. when i powered on it said the card was damaged and i may need to reformat it.
So i put it in my laptop and it says it needs to be formatted.
Have i lost all of the stuff on my card and, if so, what could have caused this? its kind of devastating for me.
The ONLY thing i did today that was out of the ordinary was install zumodrive on the phone.
its a class 6, A Data 8 gig and ive had it for a matter of 6 months, im guessing it was the phone or an app that caused it?
Unless you were constantly removing the card while a device was in the middle of writing to it, I dont think the phone it self would have caused much damage... I'm thinking it was more likely a defective card...
s4yunkim said:
Unless you were constantly removing the card while a device was in the middle of writing to it, I dont think the phone it self would have caused much damage... I'm thinking it was more likely a defective card...
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bummer, so i probably should just trash it as opposed to formatting it and using it again?
i have had a card fail on me, and was able to get it back and it worked fine. seemed to be just a tad bit slower the second time around, but nonetheless it worked.
it was weird thought, windows wouldnt detect it, and my phone wouldnt either. i had to go into drive management and it was seen there. once i got that squared away and go tit formatted all worked well.
as far as saving your files, im not sure... i try to backup my sdcard about once a week (simply overwrite any files that havent changed). you may be able to use a disk recovery utility, such as the ones that are used to retrieve files from dead HDD's.
i had this problem on stock
i ended up putting my sd card in the pc and backing everything up (everything was fine even after the phone showed it was corrupted)
reformatted my sdcard
tested and still got the error
so i pulled the sdcard back out, started the phone up without any sdcard inserted. after putting card back in and booting up never had the problem again
since rooting, i've never run into this problem either

Dropped phone, now it can't see my micro SD

Hi guys, I dropped my phone for the first time EVER in my life (was really sleepy).
Now I can't use my sd card, the phone gave me a popup that it was unexpectedly removed and after that it keeps saying it encountered a problem.
Things like Gallery tell me to "please insert an sd card", it's in there!
I have no idea what to do and it's at least three months left until I can get a new phone, please help me.
Oh, by the way, my phone's not rooted, just normal HTC Sense.
Thanks in advance!
EDIT: Thread can be closed, I was a dummy and didn't try to remove battery first.
Haha i know the feeling
Sent from my Desire HD using xda premium
try to remove it and put it back again. if that doesnt help..recover your photos and everything else with some software and format it
Oh my God..
I didn't even drop it and now it happened again!
Removing the battery and micro sd card didn't work. :crying:
Depending on what important info you have on your SD card, you could consider formatting it via your PC, if you have an SD card slot somewhere.
I had a similar issue some months ago, and formatting the card (via Windows) did the trick.
Of course, remember that formatting the card will erase all data on it, and therefore it could render some apps on your phone to be useless / or not work.
(This might sound weird, but if you have another SD card, try formatting that too and putting that in your phone. Then take out the battery, put the original SD card in and see if it is OK after booting up.)

SD Card is Damaged. Try Reformatting it.

Anyone else getting this with their S4? I bought my S4 two weeks ago and a Sandisk 64gb card to go with it and started seeing this error about twice a day. I returned it for a Samsung SD and didn't see the error for almost a week until today.
The card actually appears to be fine, all I have to do is remount it after seeing the message and all is good, it's just worrisome cause I store all my photos on there. I'm wondering if it could be the phone itself? I have one day left to exchange it, but it's rooted.
SD Errors are because the card is physically moving when its being written to. This cause bad sectors on the card. Try putting a piece of thin scotch tape and cut to shape of the face of the SD Card. See if it fits more snug....
Are you jogging with the S4 or something? Samsung SD's are class 10 which I think write faster. Maybe that is less likely to cause damage because its written so fast? Not sure....
Try the tape trick and see if it reduces the problem. Else its a physical problem with the slot.
i also have a class 10 64gb, some guy on the forum posted this problem too, he said that by formating the card with a PC and then formating it with the format utility in the phone settings has solved his problem. If not, might be a slot problem like slider mentionned
I had this problem too with my 32 gig class 10. When I put my shock absorbant case on it my problem went away
Sent from my SAMSUNG-SGH-I337
I had never had an issue with a Sandisk card until my S3 ate a 32GB. I then started readibg how the S3 ate non- Samsung cards. I have been using a Samsung card with no issues
hope you make regular sdcard backups and copy to pc
polish_pat is correct, reformat your card with sdformatter, use Full Erase On and Size Adjustment On
Of course backup first
you shouldn't have to reformat again in phone--
if the card is good this should solve your issue
I had tried 3 different San disk 64GBP class 10 cards and had this problem, the fourth one works so far...doing some searching I found lots of complaints from lots of different device forums about this card. Only fix I found was running chkdsk repair on the card in Windows but this only worked for a few people ( couldn't save my first three cards)
anyway, imo exchange the card or better yet buy a different brand
Sent from my SAMSUNG-SGH-I337 using xda premium
Posting here as doing a search revealed this is the closest to the problem that I'm having. I've had my AT&T Samsung Galaxy S4 for approximately 1 month now. I purchased a Sandisk 32GB SD Card for the phone. Two days ago I began experiencing issues where when unlocking the phone I would notice the card would unmount then remount (this was in the notification bar). Later that night, the card unmounted and there wasn't any way to get it recognized again. I posted in some other forums and someone said there were some good posts here.
I've contacted Sandisk regarding the card and they refused any involvement stating it's a problem with the phone, not the card. They determined this because once I was able to get the phone to recognize the card and plugged the phone into the PC, the card was able to be read. As long as it's readable, it's fine. After dealing with this I eventually found my MicroSD to SD reader and plugged it into my media reader in my printer. I had quite a few issues from time to time reading the card, however I can't 100% for sure say whether this is the card or the printer.
Anywho, I grabbed copies of what I needed. Formatted the card on the PC, then formatted it on the phone. I began to copy my entries however at one point instead of saying I had 29.* GB Available, it said something like 2.0 EV of 3.0 PE or something like that... these weren't the typical numbers I've seen nor the units of storage space. I apologize that I can't recall that information. I reformatted again and it worked. Left the card in the phone empty over night then tried to copy files later today. This worked.
Now, approximately 48 hours after the problems began, I noticed more issues. SD card stated that it had been damaged and that I should reformat it. While this message stayed in notifications, I confirmed I was still able to read files on the SD card. When googling that error hoping I'd find more resources, the card again unmounted.
One of the resources I found had me do a CHKDSK /F /X on the card. I did this and found no issues. I've replaced it back into the phone and it seems to be working for the moment.
1) Are there any confirmations if this is a bad card, or if perhaps any applications are causing the card to do this? I do have QuickPic and have enabled some of the hidden file features if that helps.
2) Do we know if there are any logs that can be pulled to help verify this?
3) Is it a specific card? (I've heard SanDisk 32gb, but also have heard non-Samsung SD will fail)
Looking to get this resolved ASAP. This card was purchased directly from AT&T when the phone was purchased. I am just looking for some confirmation that if I have to buy another card, I'm not going to gamble if that's going to have the problem as well.
Thanks! If I forgot anything please ask!
Edit: Per the thread, this is a Class 4 card. Also the phone was not moving when it was writing data. I've been couch-ridden all day and unlocked it. I don't believe the phone was in deep-sleep mode as I had received a text not long before I began noticing these messages.
same problem
i have the same problem and guess what ?
the phone is acting like the ***** it stays ok for 3 weeks while that time i download to many stuff to my ext card 32g Elixir Memory after that it crach and give me notification that sd card is damaged and i have to reformat it sucks
by the ****in way this's the fifth time it crash i changed the memory to sony and same and changed to Kodak and the same
so abso****inlotley its the S3 for me soon its going to trash
polish_pat said:
i also have a class 10 64gb, some guy on the forum posted this problem too, he said that by formating the card with a PC and then formating it with the format utility in the phone settings has solved his problem. If not, might be a slot problem like slider mentionned
Click to expand...
Click to collapse
This works! It fixed the issue I was having with my SanDisk 64GB.

SIM card and MicroSD card died on my X Force :(

I got a Sandisk 64GB MicroSD card in the mail today. Inserted it. Used it as internal storage (should have set it to portable now I think about it). It was working for a while. I was recording some dash cam video in the car with it. I tried to copy the video files off over USB in MTP mode and the first file played fine. Then I tried another and it complained. Eventually it said it was corrupted. I tried to erase the card in the phone and it said it was corrupted. I took the MicroSD card out and tried it in a card reader in Windows but it was not readable and would not let me format or test it for errors. I have now put it in my laptops card reader and it initially had the same errors but I have chosen to do a full format and right now it is coming up to half way through a full format. Hopefully that will fix it. However!
Now my SIM card will not read! I have tried re-seating it. Cleaning the contacts etc. No dice!
EDIT: Factory reset did not help. Back to the shop in the morning but I bet they don't have any stock to replace it with.
The next step is a reset of the phone but I don't hold out much hope
EDIT: Tried a factory reset and it's still not seeing it. Back to the shop in the morning and I bet they don't have any in stock to replace it with.
Probably silly question, did you put SIM in the right place? Try to reset phone from recovery or fastboot, maybe even reflash firmware.
SIM card died from being taken out and put back in too many times I think. I am waiting for the replacement MicroSD. Which means going through the motions again. I had to wait all day for my replacement SIM to become activated too because my networks systems were down which was a right pain. I am going to torture test the MicroSD outside the phone this time before using it (and to test if it's genuine). I've ordered a compatible card reader as well since my old card reader does not support MicroSDXC.
So SIM slot in the phone is still fine? That's good. New MM feature to make sd card as part of internal memory is... well, good idea but taken from years ago when devs made it for first Nexus. But back then solution was unstable and looks like still is.
I've got the new card. Seems to run OK. Initially was slow writing in NTFS mode but after a quick erase in the phone it's better although still quite slow on writes for a UHS-1 card. I am using it in portable mode and will keep an eye on it. I ran H2testW on it on the PC and it passed fine. Basically I think I overpaid for a card that does not really need to be superfast. A bog standard 64Gb card would probably have sufficed.

SO SD Card Issues

So I got this phone a few days ago. I use jet audio plus for my music and have about 30gb of music on my SD card. Pulled the card outta the old phone and put it in here. It reads it fine and saves all my photos. I noticed that the music app will sometimes go blank for a minute and my playlists will empty. After a few seconds, the music all comes back like it is rereading the SD card. First thought was maybe a problem with the app so I emailed the dev and they told me to troubleshoot and see if it happens with music not on the SD and then try music on the SD on Google play music.
Problem did not occur with music on internal memory. Problem did happen in Google play music. So then I checked my photo and noticed the galleries do the same thing and go blank for a second and then reload.
The memory card is maybe 2 months old and it's a higher quality one with a good speed rating. Before I was gonna reformat it, I figured I'd check online and see if anyone else reported an issue. Sure enough, I see samsung.com has a topic in their forum and tons of people are complaining about the same issue with many different sizes and types of cards. I was surprised that this wasn't posted here yet (at least from my quick searches).
Anyone else experience anything similar? Any feedback? News?
Auto correct changed S8 to So in the title*
Still no update on this issue. Thread on Samsung forum is 8 pages long of people troubleshooting, so far no solid fix. I'm not (knock on wood) experiencing the random reboot issues that others are. Perhaps those who are should download SD card monitor and see if their card is going crazy too.
https://us.community.samsung.com/t5...cpage/board-id/GalaxyS/thread-id/22859/page/8
All I can say that when my card started disconnecting like this on my previous Samsung phones, it went bad withing few weeks, I mean bad like not able to access it at all. If I may suggest, do full back of everything on that card, also check LOST.DIR, if anything is there you already have some files corrupted/lost. I don't know if this is SD card issue or phone error corrupting the card, but I lost about 4 cards this way over the years, but nothing recently and my S8 works fine.
Try backing up the card and reformatting in the new phone. I had a similar experience going from the s6 to the s7. No issues with s7 to s8, so far, though.
I've had very bad experiences with memory cards and cell phones. To be fair though, those were crappy memory cards I'd bought and I certainly got what I paid for. Now with this new 256gb Samsung EVO card, I'm hoping good things for it. Reviews certainly paint it in a good light.
I'm running the Xtreme level SanDisk. I am worried about the card being burnt up, but I don't know if it's the problem. Tried other cards like other people have in the topic I posted, same results.
I just want to say that I have personally have had VERY bad luck with SD cards I get off of Amazon. The ones I buy at a store never suffer such issues.
This is just my own personal experience, others may differ.
Sent from my Nexus 6 using XDA-Developers Legacy app
Issue still on going. More and more people reporting this on the Samsung forum.
Have people tried formatting using the phone? I haven't had a problem yet.
I formatted a Samsung 64gb ultra as card that I got from target with my phone. It disconnects. It has nothing to do with Amazon, or cheap sd cards.
s4shield said:
I formatted a Samsung 64gb ultra as card that I got from target with my phone. It disconnects. It has nothing to do with Amazon, or cheap sd cards.
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One thing I thought of, make absolute sure the card is seated flush in the holder. Sometimes a corner will fight its way out. I put it on my desk and lightly pressed until it clicked. Obviously you may have too but I'm just trying to think of things before blaming the card reader in the phone.
Yes, people have tried all kinds of trouble shooting. A lot of people formatted in the phone and on the pc
The Root said:
One thing I thought of, make absolute sure the card is seated flush in the holder. Sometimes a corner will fight its way out. I put it on my desk and lightly pressed until it clicked. Obviously you may have too but I'm just trying to think of things before blaming the card reader in the phone.
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Yeah right after I made my last comment I went and checked that. It didn't go back in until it was as flat as possible. It seems to be working so far. I also polished the pins with brass polish to ensure a proper connection. I'll come back later to update if everything stays okay or not.
Having the same sd card problems with my Sprint S8+. Sometimes it reads it and sometimes it doesn't(ghost icons) with constant different sd card notifications .
It's a new 256gb samsung evo pro card that came with the $99 immersive bundle from Sam but tried my 64gb pro card out of my Note 4 and same thing. Of course tried formatting,reseating card and sam support said it had to be encrypted which was no help.They did give me a ticket and label to send it to them for repair.'
Now the question I have.......are there people that are having NO sd card problems with putting apps and folders and such on it ????Wanting to know if it's a possible bug/software problem that will have a fix or a hardware problem with my phone and think that I should send it in. Never had any problems like this with my Note 4!
My sd card seems to be fine after reinserting it.
I have not come across any issues with my SD card (Samsung Evo 256GB) on US S8. No error messages what so ever. Actually kind of surprised, since in the past almost every Android version update brought some new permissions and messed up some form of SD card access. The messages about removing SD card is not normal and it will corrupt SD card if it happens during write cycle.
pete4k said:
I have not come across any issues with my SD card (Samsung Evo 256GB) on US S8. No error messages what so ever. Actually kind of surprised, since in the past almost every Android version update brought some new permissions and messed up some form of SD card access. The messages about removing SD card is not normal and it will corrupt SD card if it happens during write cycle.
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Did you encrypt your micro sd?
---------- Post added at 08:57 AM ---------- Previous post was at 08:48 AM ----------
7harper said:
Now the question I have.......are there people that are having NO sd card problems with putting apps and folders and such on it ????Wanting to know if it's a possible bug/software problem that will have a fix or a hardware problem with my phone and think that I should send it in. Never had any problems like this with my Note 4!
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No apps. Hundreds of folders, thousands of files. SanDisk 200 gb.
I am getting some strange issues related with write permissions on micro sd with some apps. I think are related with encryption. I am testing.
No encryption, I don't believe in full encryption, most of the stuff is pictures and videos which don't need to be encrypted, for things that need to be secured I use secure folder or encrypt the file itself. Also I don't care what anybody says, encryption increases usage of CPU, slows it down and uses battery. It also increases the risk of corruption and file error and in case of some errors there is no way to access it from computer to recover data.
robto said:
No apps. Hundreds of folders, thousands of files. SanDisk 200 gb.
I am getting some strange issues related with write permissions on micro sd with some apps. I think are related with encryption. I am testing.
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Update: disabled micro sd encryption today and write access permission issues seem to be solved so far.
Sd card disconnected again. So obviously the slot is loose garbage. I put the phone in my pocket while listening to music and the music stopped. I pulled the phone out and the sd card was unmounted. The sd was a huge reason I went with this phone and It's ****!

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