Hi I'm new to the forum so hello everyone. OK so recently I bought a slightly used At&t Samsung galaxy s5 from craigslist. Phone works great I unlocked the phone via Imei #. The only thing that I Have a problem is reactivation lock. The phone has it on. I contacted the seller asked if he could give me the password for the Samsung account had no problem with that but when I typed in the password it got me back to the system setting and the check mark was still on. I tried doing it several times but without a success. I tried going to find my phone website but I didn't find an answer eather. I'm kind of stuck at this step because I don't want to bother him every time I do factory reset or something. Did anyone had this problem before or any suggestions on what I should do????
Thank you
amojzel said:
Hi I'm new to the forum so hello everyone. OK so recently I bought a slightly used At&t Samsung galaxy s5 from craigslist. Phone works great I unlocked the phone via Imei #. The only thing that I Have a problem is reactivation lock. The phone has it on. I contacted the seller asked if he could give me the password for the Samsung account had no problem with that but when I typed in the password it got me back to the system setting and the check mark was still on. I tried doing it several times but without a success. I tried going to find my phone website but I didn't find an answer eather. I'm kind of stuck at this step because I don't want to bother him every time I do factory reset or something. Did anyone had this problem before or any suggestions on what I should do????
Click to expand...
Click to collapse
You heed to use paragraphs. Your post was too hard to read.
The purpose of reactivation lock is to keep stolen handsets being activated by someone else. You need the previous owner to provide a working password. Or have the original owner talk to support and have the password reset.
Otherwise you effectively have a mp3 player /wifi browser, instead of an unrestricted smartphone.
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Ok so i do have the correct password for the samsung account and i know that because when i enter incorrect password it shows that the password is incorect.
When i enter the correct password it gets me to the point of me looking at the reactivation lock button with the check mark on. No matter how many times i enter the password correctly the check mark is still on.
Btw. The phone works fine its unlocked i make calls from it and everthing.
Anyone had a problem like that?? Any help
Did you try clicking on the check mark to toggle it off?
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fffft said:
Did you try clicking on the check mark to toggle it off?
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Click to collapse
Yes i did. Severeal times entered the password and checkmark is still on. Its like it got stuck and wont unstuck
Try to restart the phone and then try to deactivate the activation lock again. Happened to me before and after restart, I can successfully deactivate the lock
Is the reactivation lock a problem with non-TW firmwares? Or can you rip out the Samsung-specific junk that ties the phone to their activation process in a TW rom?
CrashTestDroid said:
Is the reactivation lock a problem with non-TW firmwares?
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Click to collapse
It is not a Samsung specific feature, although Google and Microsoft plan to implement similar anti theft features. Although with all things not IOS, a particular carrier can veto having the feature on their network.
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have u try remove previous samsung account in the account setting?
fffft said:
It is not a Samsung specific feature. It's an Android anti theft feature. Although with all things not IOS, a particular carrier can veto having the feature on their network.
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Click to collapse
ok thanks. I thought it was tied to the Samsung account because you need the Samsung account password to disable the reactivation lock.
@CrashTestDroid
My apologies, I mispoke earlier. Reactivation lock is Samsung specific. I had meant to say that it was not carrier specific.
However Google and Microsoft plan to introduce similar anti theft kill switches in the near future. Minnesota passed a law in May requiring phones sold there to have a kill switch and similar legislation is pending in California and New York.
.
Related
Hey guys, I lost my phone 30 minutes ago and unfourtnately since I have never lost a phone in my life I didin't think I would loose one now. I don't have any "find my phone" installed on the phone so I went to the website http://www.androidlost.com and I pushed the app to my stolen phone and I also pushed the Jumpstart app. I also tried to send a message "androidlost register" to the phone, but nothing sems to work.
Android Lost doesn't register the phone. The first thing I did when I came home was to change my Google account password. If I'm correct, isn't that a misstake? Because now when the thief turns on the internet, the password is changed so he can't login to the account? Is this correct?
Does the phone have to have WiFi or mobile data enabled?
Since you changed the password I don't think pushing apps from the playstore will work anymore. Even if you change it back, the login link is broken and you'd need the device to log back in.
retskrad said:
Hey guys, I lost my phone 30 minutes ago and unfourtnately since I have never lost a phone in my life I didin't think I would loose one now. I don't have any "find my phone" installed on the phone so I went to the website http://www.androidlost.com and I pushed the app to my stolen phone and I also pushed the Jumpstart app. I also tried to send a message "androidlost register" to the phone, but nothing sems to work.
Android Lost doesn't register the phone. The first thing I did when I came home was to change my Google account password. If I'm correct, isn't that a misstake? Because now when the thief turns on the internet, the password is changed so he can't login to the account? Is this correct?
Does the phone have to have WiFi or mobile data enabled?
Click to expand...
Click to collapse
Lost or stolen? Lost, there's still hope. Someone might turn it in somewhere, there are still good people left in this world.
Stolen, probably goodbye. First thing he'd do would be to remove sim or turn off.
As far as i know androidlost will work if everything is turned on; if there's a data connection, if gps is activated, etc. I'll surely get corrected if not.
Changing the Google password will prompt to log in again, yes.
Sucks though mate.. :-\
The funny thing is, when I call it, it calls for the full duration, and also they haven't taken out the SIM card. I tried it with my moms Galaxy Nexus the exact way I did on my Nexus 4, but the only difference was she had internet connection on and it worked... What I fear the most is I changed my Google account password, Maybe it's not possible to retrieve the phone via androidlost because of this?
retskrad said:
The funny thing is, when I call it, it calls for the full duration, and also they haven't taken out the SIM card. I tried it with my moms Galaxy Nexus the exact way I did on my Nexus 4, but the only difference was she had internet connection on and it worked... What I fear the most is I changed my Google account password, Maybe it's not possible to retrieve the phone via androidlost because of this?
Click to expand...
Click to collapse
Im afraid el daddy's post is confirming exactly that..
Well if the phone is stolen the first thing they might do is take it to the nearest cell phone shop to get it wiped .. Or maybe you left it somewhere ... Retrace your steps...
Sent from my Nexus 4 using xda premium
Is there a way to like enable latitude on the web or something to remotely see the location of the device? or something like that? Because I'm pretty much screwed because I changed the password on my Google account, very very stupid of me, but I panicked
I know it's to late know, but next time you should try Cerberus app; best in line for tracking and remote controlling devices
Because of the WiFi bug it's affecting anti theft apps. The theft will need to switch the screen on before Google play will download the app you've pushed. But once that's done it is still hit and miss whether the web interface will be able to connect to the phone to track its location unless the screen is kept on. I know Cerberus and lookout can't.
More info about this WiFi issue: http://forum.xda-developers.com/showthread.php?t=2072930
https://play.google.com/store/apps/...GwsMSwxLDEsImNvbS5sb29rb3V0LmxhYnMucGxhbmIiXQ..
i think call your phone and speak with the one who find it to return it back ..if it not works make a price for your stolen phone and buy it from the thief
Use this.
https://play.google.com/store/apps/details?id=com.alienmanfc6.wheresmyandroidcupcake
Install it and text "wmd gps" to your phone.
If you don't have another phone, use this: http://textinghome.com/smsemail.php
It'll send the reply to your email. (put "wmd gps" in the subject box, and three random letters in the message box)
(I tested this one on my phone)
EDIT: ****. I just read that you changed your password. Big mistake. Try changing it back to what it was before, even though I doubt that would work.
As a last resort (when you accept it's gone for ever), report the IMEI number to your GSM provider and hope they blacklist it.
Hi Guys, Today I purchased a used Note 3 LTE. Before paying, I checked everything, phone is basically brand new, used 2 hours. Unsurprisingly before handing me the phone, the seller factory reset, so he could erase his data. Now, I came home and I'm stuck on the Samsung Account login screen and it's not giving me any option to skip. It's a UAE version Note3, so I know it's not region locked. I called the seller and he says he does not remember the password. I've used a lot of Android phones and this is new to me. I also factory reset and wipe cache the phone, but no luck!
The reactivation lock was turned on by the guy that activated 1st u need to ask him to unlock u by giving u is samsung login.
Sent from my SM-N9005 using xda app-developers app
What is reactivation lock? I've Galaxy S4 as my daily driver, is this in the settings?
Yeah so find the guy he stole it from and ask if he wouldn't mind sharing his samsung password. :good:
redpill2016 said:
Yeah so find the guy he stole it from and ask if he wouldn't mind sharing his samsung password. :good:
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Click to collapse
He seemed like a nice guy and plus he gave me authentic invoice, so I doubt the phone is stolen. How did he manage to lock the phone? He factory reset the phone right in front of me.
Under the setting security there is a reactivation lock option and he turned it on. This requires samsung account to reactivate it after a reset. Is normal account from samsung the one he uses to download apps from the Samsung hub is the one u need.
Sent from my SM-N9005 using xda app-developers app
That's the option that was activated also need a password for it to be saved as active. Try and contact him again and explain that is the Samsung account.
Sent from my SM-N9005 using xda app-developers app
brunotuga said:
That's the option that was activated also need a password for it to be saved as active. Try and contact him again and explain that is the Samsung account.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
He answers most of my calls, and I tried 3-4 passwords he gave me, but none of them work. He says the phone was impulse buy and he created Samsung account in a rush. This activation lock option is not there in my S4, nor it was there on my S3, is this new feature of Note3? Do I've another solution? Perhaps flashing the stock firmware.
uncanny said:
He answers most of my calls, and I tried 3-4 passwords he gave me, but none of them work. He says the phone was impulse buy and he created Samsung account in a rush. This activation lock option is not there in my S4, nor it was there on my S3, is this new feature of Note3? Do I've another solution? Perhaps flashing the stock firmware.
Click to expand...
Click to collapse
Ask your seller to get the password from Samsung using lost password request.. If should be working if you input correct account information.
No its no in my s4 just on note 3. Just ask him to try and recovery it or take the phone back. Don't know if samsung kies will allow u to install the firmware locked but try.
Sent from my SM-N9005 using xda app-developers app
try to enter ODIN mode and reflash stock rom! I think atm no-one knows how deep the integration of this security feature goes... so maybe this resets this totally! if not, flash cwm6 in odin and try to wipe /system, /data, /preload, /cache) before flashing stock again! attention: by flashing cwm you perhaps lose official warranty, because of an increased counter, and KNOX warranty void! perhaps chainfire will be able to sort this out, but I do not have any progress information!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Yeah this is like what iOS7 requires now as well. Apple login before you can restore/reflash the phone. Samsung's just ask for it after (which IMO is silly).
HELP
I am stuck with the same issue......NEED HELP !
reactivate lock may cause issued, better turn it off when rooting phone and won't be bother turn it on after root as well.
-Stay away from whatever security Samsung offered on Firmware.
maidangisme said:
reactivate lock may cause issued, better turn it off when rooting phone and won't be bother turn it on after root as well.
-Stay away from whatever security Samsung offered on Firmware.
Click to expand...
Click to collapse
I cannot bypass the samsung login screen...Is there any way to bypass that ?? I tried to install custom recovery and firmware from ODIN as well but failed..I need to deactivate reactivation lock
you will need to ask the previous owner to login to the phone and deactivate this
Sent from my SM-N9005 using Tapatalk
dcracks said:
you will need to ask the previous owner to login to the phone and deactivate this
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
I dont know who the owner is coz i bought it from local shop at cheaper rate thinking I would reset firmware from ODIN and that would go away..But all things Ive tried failed..
the feature is to prevent stolen ph for being revived and used...if you dun have that then its a piece of paper weight that you have now
Sent from my SM-N9005 using Tapatalk
max_ray said:
I dont know who the owner is coz i bought it from local shop at cheaper rate thinking I would reset firmware from ODIN and that would go away..But all things Ive tried failed..
Click to expand...
Click to collapse
Take it back to the local shop.
It's a "security feature" to stop stolen phones being used.
The shop should have ensured it was turned off before they purchased it.
There is no way to unlock it without the Samsung account that the phone is linked to.
Bypass reactivation lock
uncanny said:
Hi Guys, Today I purchased a used Note 3 LTE. Before paying, I checked everything, phone is basically brand new, used 2 hours. Unsurprisingly before handing me the phone, the seller factory reset, so he could erase his data. Now, I came home and I'm stuck on the Samsung Account login screen and it's not giving me any option to skip. It's a UAE version Note3, so I know it's not region locked. I called the seller and he says he does not remember the password. I've used a lot of Android phones and this is new to me. I also factory reset and wipe cache the phone, but no luck!
Click to expand...
Click to collapse
First of all I have to say that I've created this account just to share what I did with this problem. It took me, after doing dozens of hard reset and flashing firmwares, 10 minutes. Maybe, the seller never activated the phone (that's what happened to me) and this screen is appearing by mistake. So what you have to do if this is your case is to connect the headphones that came with the phone and press the button for 1-2 sec. Then the SVoice will apear and there you can use voice commands. So you just say "Start Settings" and it will open the setting where you have to activate the reactivation lock (maybe isn't necessary, but that way worked) but this time using your samsung account. Then you just have to do a factory reset (from the settings, not from the recovery) and your phone will be unlocked. It will restart and then you can set it up normally. Hope this works for you as it do for me.
Wi-Fi Calling is not working at all on my stock s7. Is anyone else experiencing this? Getting enablement error. Spoke with sprint tech support who is stumped and now escalating up to higher level team.
Rest of phone (including wifi and hotspot/tethering) working as it should.
Saw one post about disabling Bluetooth and BT share. tried that with no improvement.
-Josh
What kind of testing would help?
I have never used this before, so keep it simple, lol
I have the same problem. . They told me, after escalating, that it was am account code error. . I am trying now to enable. . Update it works now after whatever account coding they updated
cwb1231 said:
I have the same problem. . They told me, after escalating, that it was am account code error. . I am trying now to enable. . Update it works now after whatever account coding they updated
Click to expand...
Click to collapse
That sounds promising.They have called me three times to keep escalating. Any chance you would PM me your #. I can ask them to look at your acct to figure out how to fix mine.
Also if you have air rave try turning that off
cwb1231 said:
Also if you have air rave try turning that off
Click to expand...
Click to collapse
I didn't have any problem with the Airrave and my S5 using Wi-Fi calling.
I think I had to do that sometimes because the phone was trying to use both or maybe just to eliminate that possibility
Anyone have a solution for broken Wifi calling. I tried everything I could find including calling Sprint. Running the latest Sprint S7 update, was working before the phone updated. Really not looking forward to do a hard reset.
It's a problem with the data code on your account.Will need tech suport to fix. They are having issues with s7 not carrying code over correctly.
Thanks for the feedback, do you mean my Data plan is not correctly assigned to my phone. Ill probably have to hold the Sprint tech supports hand to get it going.
No its the actual billing codes for your account and how wifi is coded on it.
No luck, was on the phone with Sprint for almost an hour. They made a Ticket, said said I needed to take my phone to a repair center
I have to tell you after the security update it reset my pattern lock and i ended up with factory reset because the Samsung website unlock feature isn't set up for the s7. Had to use Google website and my Google account to restet. Good luck
cwb1231 said:
I have to tell you after the security update it reset my pattern lock and i ended up with factory reset because the Samsung website unlock feature isn't set up for the s7. Had to use Google website and my Google account to restet. Good luck
Click to expand...
Click to collapse
I know what you mean. Luckily I had fingerprint unlock working cause my pin unlock broke after the update. Hoping for a work around cause I got my phone setup just right. Is there a backup I can do that will restore everything exactly the way I have it now (except Wifi calling of course)? I had titanium backup years ago but it was a pain back then.
WiFi Calling
I have the same issue with my S7 with the enablement error. I have been on the phone with Sprint for over 1 hr with no help - they state it is a Samsung software issue. I went back to Best Buy where I got the phone and exchanged it but still the same problem. I took it to the Samsung reps who were there and they also were stumped. I reached out to "advanced tech Sprint support" who stated its a Samsung issue and will not be fixed until they release a patch. I reached out to Samsung and they stated they were not aware of any issues and to send the phone to their repair center - which made no sense. I see online that some have no issues doing wifi calling so it may be luck of the draw. I think that Sprint will blame Samsung who in return will say no issue. I am going to try to exchange the phone again and hope the third time works!
Did you try a hard reset?
Check wifi calling doesn't support messaging at this time..
Chetski said:
I know what you mean. Luckily I had fingerprint unlock working cause my pin unlock broke after the update. Hoping for a work around cause I got my phone setup just right. Is there a backup I can do that will restore everything exactly the way I have it now (except Wifi calling of course)? I had titanium backup years ago but it was a pain back then.
Click to expand...
Click to collapse
It only recognized my fingerprint a couple times then after power off it wouldn't. Also found out find my mobile isn't set up by Samsung for s7 yet, if ever. . I use nova launcher which allows you to save your homescreen and widget and folder setup. I use helium to back up apps and data. Restore was only really annoying not horrifically annoying. Don't forget to back up your Samsung account settings and take your sd card before you go the Google reset route. . The most help I got was the Samsung rep at best buy
Sent from my SM-T330NU using XDA-Developers mobile app
Thank you, that's a lot of great information.
I had 4 reps tell me to bring it to store for repair, did hard reset etc.... got up to advanced tech support before guy called me and said "fixed the problem, go ahead and try"and worked fine after that.
Last night my crazy wife took my phone (we're divorcing) in an attmpt to piss me off, which of course it did. So I went to Google Android manager and locked/wiped phone. One it became useless to her she returned it. Now I can't access it because I don't know the lock code i used last night. I've tried all the videos for the bypass trick, but my phone wont allow me to click the build to enable the developers options. I've tried to "google keyboard help and share thing" that didn't work. Is there ANYTHING I can do? Google chat this mornign said its for security and sorry. I got made and said I bet your ass if any board member or the CEO had this, that phone would be unlocked instantly.
Flash stock image. How do you not know your own code?
lafester said:
Flash stock image. How do you not know your own code?
Click to expand...
Click to collapse
it's not my gmail password or lockscreen password...its a password i created (drinking too lol) to lock my phone from the device manager. I don't recal lit perfectly, I'm close. But Google customer service states the phone is locked for 24-72 hours due to their strong security measures, which is fking stupid to not have a backdoor or recovery method. I told them this too...not right to lock a phone for this time period without any way to recover.
Well...Making a long story short, a grandchild of mine played with the lockscreen on my Verizon S7 edge. And you know whats coming....a password was set, a password was forgotten, and a phone was reset. Now, Google's FRP lock is in action, and no matter what I do I can't get around it. My Google account information doesn't work on the phone now. I have searched for and tried everything to get around this, including using Odin to flash stock firmware using the method and firmware files here....<< Stock Firmware For Your Verizon S7 Edge and Quick Guide>> By Misterxtc, Recognized Contributor on 24th March 2016, 04:04 PM.
I guess I have a really nice looking paperweight, but maybe someone here has an idea? Another firmware? A backup someone is willing to share that may get me back into the phone? Anything????
Contact google
Can you change your password with Device Manafer?
Been busy with 4th stuff...but don't seem to be able to do what I need to through device manager...."yet"
Sent from my Nexus 6 using XDA-Developers mobile app
This sounds a bit sketchy. FRP only requires you to sign into the phone with the original Gmail account that the phone was set up with. That's it. So do you not know your Gmail account password that you used to set up the phone? Or did you change actual Gmail password first and then try setting up the phone within 72 hours of changing your account password? Something isn't making much sense. If you can log into your Google account on your computer, then you can log into it on your phone...
Sent from my SM-G935V using Tapatalk
This thing is there to prevent the phone being stolen and sold off to someone else. It's obviously imperative that your account details be noted in the event of this and/or OEM Unlock be selected in Developer Options.
I had this happen to me a week or so back, I was messing around with the phone trying to get ADB to authorise on my laptop, and somehow I must have disabled the OEM unlock. Next reboot, it refused point blank to boot into either Android or recovery (which was TWRP). Fortunately, I knew my Google credentials so I simply flashed stock, booted, logged into my Google account when it asked (after it made clear the phone wouldn't work if I didn't), turn OEM Unlock back on, flashed TWRP again and restored my Nandroid backup from a few days earlier. Crisis over. Obviously, without those credentials you potentially have a serious problem.
However, as suggested, contact Google. Providing you can prove you are the holder of the account (and I assume you can), then I imagine there would be ways around this. I'm also unsure why you mention the lockscreen. It has nothing to do with that. FRP lock is entirely down to the Google account on the phone when the FRP lock occurs.
droidnew said:
Well...Making a long story short, a grandchild of mine played with the lockscreen on my Verizon S7 edge. And you know whats coming....a password was set, a password was forgotten, and a phone was reset. Now, Google's FRP lock is in action, and no matter what I do I can't get around it. My Google account information doesn't work on the phone now. I have searched for and tried everything to get around this, including using Odin to flash stock firmware using the method and firmware files here....<< Stock Firmware For Your Verizon S7 Edge and Quick Guide>> By Misterxtc, Recognized Contributor on 24th March 2016, 04:04 PM.
I guess I have a really nice looking paperweight, but maybe someone here has an idea? Another firmware? A backup someone is willing to share that may get me back into the phone? Anything????
Click to expand...
Click to collapse
This is fairly easy to bypass, sadly enough. Hit me up on Hangouts and I'll be happy to walk you through if you still need help.
es0tericcha0s said:
This is fairly easy to bypass, sadly enough. Hit me up on Hangouts and I'll be happy to walk you through if you still need help.
Click to expand...
Click to collapse
Thank you!!!
Sent from my SM-G935V using XDA-Developers mobile app
My FRP method this:
Phone G935A, used Firmware G935U (not AT&T bloatware)
Insert prepaid sim 0$, and 0mb internet, but LTE network...
Personalise phone start, and wifi not turn on. Google verification fail, and NEXT button active...
Personalise finish, and turn dev.opt on, oem unlock on, and add the google account.
[emoji2]
Sent from my SM-G935U using Tapatalk
No, don't contact google. No don't bother with any of this bypass crap.
Contact samsung. Tell them you are the owner of the device and would like to get it unlocked. They will ask for a very detailed list of information to prove you are the owner of the device. Once they get this information from you they will send you an email and a Pre Paid label to mail it to them. Samsung will unlock it and mail it back to you.
Source: I work for a company who terminated an employee who had this protection enabled. This is what Samsung had me do.
i can do in 10 mints without contacting samsung via flexihub
Information is listed all over this forum on how to overcome this dude just research.
Sent from my SM-G935V using XDA-Developers mobile app
Hmm - Saumsung WOULD NOT reset my phone. I have a $200 Boat Anchor?
After 2 support "cases" closed with no notification to my *other* phone or my email, Samsung did send a shipping label, and I sent the phone. Upon arrival at their service center, they proposed a fee of about $70 to perform the re-initialization. I paid the fee with delight. They next advised me that they won't do the job. Perhaps it was because the phone is 8 months "out of warranty".
They did not dispute the validity of my purchase transaction. If this is their idea of "Support", I will not buy another Samsung phone again. Closing support incidents without notification to the problem reporter is garbage, and billing before refusing to do the work is worse than garbage.