HTM GT-T9500 will not make phone calls - Networking

Hi All
I need some help. I purchased this phone from china and I put in my sim cards and neither of them will access the networks. 1 is a an ATT, and the other other is a family mobile. They are all GSM cards and phone. It was supposed to work with my carriers. I tried to contact some help from the people I bought it from but they are from china and they no understand english and are clueless in translation
I was wondering if any one else had this problem and over came it.
I have been reading all about the people rooting the phone so it must be working for some people
thanks

Related

SSSOOO depressed !!! My Exec phone doesnt work anymore :(

Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Man that sucks, I feel your situation. I would be upset w/o my Universal as well. Here's a link to the service manual:
ftp://xda:[email protected]/Universal/UNniversalL_Service_Manual_CONFIDENTIAL.pdf
Maybe you could try disassembling it to check the attennas for contact? To get to the attennas doesn't seem that hard.
Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
Did you register the IMEI with your Telco?
Read this topic:
http://forum.xda-developers.com/viewtopic.php?p=318527#318527
Richard
Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
mobiler said:
Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Click to expand...
Click to collapse
Your antenna should not be the problem as you can see the list of operatots on your Exec.
To be shure it is the hardware problem try to do this:
1. Remove SIM card
2. Try to make an emergency call (not sure how :? )
If you succeed in doing the emergency call - this appears to be a network barring problem that mentioned above in this thread.
thank you all for replying to my post !!! this is appreciated.
it seems the mistery was solved, when i talked with a turkish friend before reading your replies. Well the mistry wasn't solved, but i know what it is.
STRANGE country. The Turkish Telecom blocks some machines (IMEI) that you bring from overseas !!!
It's like a gestapo. Truely amazing unbelievable thing.
You see, the Turkish government instructs to block all IMEI that were not purchased in Turkey and use a Turkish sim card. The result is that if you bring you own mobile phone from anywhere in the world into Turkey and try to insert a Turkish sim card into it, the turkish goverment will block your machine! you can't even use your origin country SIM anymore after they do that!!
They Lock the IMEI so that you cannot use it with any cellular provider! Why? Because they assume you're Turkish and brought a phone without paying taxes in turkey. Would you ****in believe it?
I also carry a PDA2K and this one still works with a Turkish SIM, but I guess it may be blocked as well soon. People I talked with told me they have heard of this rule but have never seen anyone get hurt from it by getting his phone blocked.
So if you're a turist and thinks about using a Turkish prepaid SIM or any kind of SIM, think twice. within days, weeks or months, your phone will be useless here. My Turkish SIM card worked fine last visit a month ago, but it doesn't anymore.
Now if I would ask how I could change the IMEI that would be considered illegal because many want to do so because they are thieves, but legitimate people who got their phone blocked by a obscene Turkish laws has nothing they could do about it, even if they aren't Turkisj.
My friends talked with the Turkcell for 30 minutes and there was nothing they could do, they said it's a state issue and that only within a week time it will be in their hands so i would be able to go to their service center and show my passport. What a country!

NewZealand Vodafone SimCard not working ...

Hey guys,
I finally got my P3600 send over from Europe ... (none branded HTC Version... so no Vodafone Lock or so) However, if I insert my German SIM it will be recognized, but if I do the same with my NewZealand Vodafone Prepaid it jsut tells me that there isn't any SIM inserted Both Sims work fine with my German Nokia so I am not sure what the problem is.
Does anybody have a similar problem or know how to fix this?
help really appreciated
Rodpacker
rodpacker said:
Hey guys,
I finally got my P3600 send over from Europe ... (none branded HTC Version... so no Vodafone Lock or so) However, if I insert my German SIM it will be recognized, but if I do the same with my NewZealand Vodafone Prepaid it jsut tells me that there isn't any SIM inserted Both Sims work fine with my German Nokia so I am not sure what the problem is.
Does anybody have a similar problem or know how to fix this?
help really appreciated
Rodpacker
Click to expand...
Click to collapse
Hi rodpacker
Welcome to the short list of members with a P3600 in NZ
Unfourtunatley I can't help you at the moment, I have a VFNZ OnAccount SIM that works fine, I guess I could try out my missus PrePaid SIM if you still can't get it to work after a couple of retries.
If you live in Auckland you could rock into CoolMobile or ETown, they were selling P3600's for a while and may have come across issues with PrePaid SIMs.
Not that it would make any difference, but do you have a SIM2 or older SIM card, and what size KB is it? Also I presume you have credit on it....
I had a similar problem when attempting to use my old China Mobile SIM, and got it sorted by getting the later version SIM card.
hm, good to hear that there is some others
I got a vodafone prepaid I bought like two months ago....Not sure which version it is. It says 128k and 3G on it. Does that tell u guys anything?
thanx heaps for ur help...
and jep I am in Auckland. Although got two p3600's and gonna sell one of em soon ... brand new!
How much where they when they were sold over here?
cheers
Rodpacker
tried another prepaid .... still no luck
last night I thought I might have to unlock my phone and it wasn't unlocked as I thought, however after ur message concerning NZ SimCards I doublechecked again and after using a German Medion Simcard, that worked I tried a UK O2 prepaid and that worked as well...I even got roaming going...So I guess I can save myself the hazzle of reunlocking the device...
Now could u maybe give me some more hints on the problem with NZ Vodafone Simcards?
thanx
Rodpacker
Hi rodpacker
A 128k 3G SIM should work. Have you tried your new SIM in another phone to make sure it's not a dud?
The P3600's were going for around $1200-1300 (NZD). Not sure why they stopped selling them (maybe because they wern't selling ). I got mine imported from the states for $800NZD delivered in box with warranty, so that's what you would be competing with to sell your spare.
jep card is working in my other phone atm ...
thanx for the price info...
good to know. Still busy skinning mine with the iphone skin and ipod player...since touchFlow isn't out for our model yet... will go to those shops u were talking about tomorrow
cheers
Rodpacker
Hi Rodpacker,
Sorry for my english..
about your problem, I remember a forum with a boy with similar problem...Can you try to speak about your (NZ) vodafone customer service. If i remember well the cust.serv unblocked a sim...
If I have not understand your problem, sorry
Bye
I think I'm about the only one who actually bought a P3600 retail in NZ, at the time it would have cost more to get it in from overseas...
But I'm probably not much help, my SIM is also on account - and is an ancient one as well! Was one of the original SIMs before the days of SIM2...
What radio version does your one have on it? Go to Start->Settings->System->Device Information to check. I've had issues with one of the later radio versions (1.46.x) in NZ, accepted the SIM ok but couldn't receive any calls. Currently using v1.38 which seems to work ok.
The radio ROM talks to the SIM, so this could be the issue.

change teh sim card possible?

Gentlemen / ladies
first off i would like to thank this site for all its help so far , i have installed colonels rom and i am delighted with it , however i have a small question.
i purchased the sprint mogul while visiting the states last week as i needed a pda and it seemed to fit all my desires , however upon bringing it home i noticed that there was no simcard slot so i cant use it here in Ireland (we seem to be a bit behind the times ) spoke to a rep here and i was told the simcard is inbuilt and it would need to go back to htc to be changed , now that isnt really feasible at the moment so i was wondering if it was possible for me to change it out or if that is even possible , i dont mind taking it apart but i can find no info on where the sim goes or if there even is one , sooooooo just wondering is it possible ?
thanks again for all the help i have recived from other threads on upgrading and thanks to the colonel for releasing a class rom
regards
To the best of my knowledge, CDMA phones don't use sim cards at all. I could be wrong.
excaliburhc said:
Gentlemen / ladies
first off i would like to thank this site for all its help so far , i have installed colonels rom and i am delighted with it , however i have a small question.
i purchased the sprint mogul while visiting the states last week as i needed a pda and it seemed to fit all my desires , however upon bringing it home i noticed that there was no simcard slot so i cant use it here in Ireland (we seem to be a bit behind the times ) spoke to a rep here and i was told the simcard is inbuilt and it would need to go back to htc to be changed , now that isnt really feasible at the moment so i was wondering if it was possible for me to change it out or if that is even possible , i dont mind taking it apart but i can find no info on where the sim goes or if there even is one , sooooooo just wondering is it possible ?
thanks again for all the help i have recived from other threads on upgrading and thanks to the colonel for releasing a class rom
regards
Click to expand...
Click to collapse
Uh, for in Ireland you have a paperweight. There is no CDMA outside North America. There is no sim in the Mogul, and nothing in it can be reprogrammed to make it work on GSM. The entire radio portion of the phone is made for CDMA and specifically Sprint.
Sorry, but you'd be better off ebaying it and getting a GSM device.
ScottC said:
There is no CDMA outside North America.
Click to expand...
Click to collapse
To my knowledge, this statement isn't entirely true, as I believe that South Korea and maybe China has CDMA networks...but I could be wrong...
Everything else you stated is right on though!
Oh boy.
In a nutshell:
2 major types of wireless protocols:
GSM and CDMA.
GSM is a sim-card based allowing phone portability, and exists on a world-wide market. The sim card contains your identity, and switching it into another phone causes your identity to follow.
CDMA is phone-based, meaning every phone has a unique ID that broadcasts to the tower. That ID (sort of like the VIN number on a car) exists on only your phone, and represents your ID on the network. This actually existed long before GSM and SIM-cards, and is at a bit of a disadvantage because you can't switch phones whenver you want. Your provider has to switch it for you.
Here in the US, we have both CDMA and GSM networks now, however CDMA has been around longer, and so it is still arguably the more common technology. Lately, GSM has been catching up, but over in Europe GSM has always been around and CDMA is virtually non-existant.
Living in Ireland, I beleive that all networks are GSM, which means SIM-card based. So, you probably didn't know that there were other types of technology that weren't compatible! If anything, we here in the US are "behind the times" because we're still using an antiquated ID system as opposed to SIM cards!
HTC makes a GSM version of these devices as well, which you should consider. They are known as the Tytn and the Kaiser (our Mogul/Titan sort of comes in between, although most closely resembling the Kaiser in hardware). Next time you want to buy a phone in the US, make sure its GSM and unlocked first!
Hope this clears things up!
You should have 30 days to send back the mogul and get out of your contract. The phone will not work outside of North America. Take a look at the HTC Kaiser,its also sold as the AT&T Tilt. Its a GSM device that is very similar to the Mogul.
If you told Sprint that you were going to be going back to Ireland, I wonder why they didn't sell you the Samsung IP-830W, which works on the Sprint CDMA network in the states, but can be used on GSM/GPRS networks everyplace else.
If you can't get a full refund, maybe you can exchange the Mogul for that?
I think it's a little behind the times, but the IP830 is a pretty good phone and has a smaller slide out QWERTY keyboard.
thank you for the information , just need to find that damn receipt now and give radioshack a call , see about a swap for the tilt ,
regards
sigghhh
well it seems radioshack cant help . unless i brought it back to the store i purchased it in , and that cant really happen .
anywhoooo thanks all for the help ,
but i have just one other ,
is it possible to synq my titan with another type of phone i.e nokia 6610 and have the titan act as the handsfree ? via bluetooth?
basically like the satnavs where you have the dialer but it uses your phone to connect , seems like a strange request but this would at least allow me to use the phone features
thanks in advance

htc elf network connection problem in turkey

please can anybody help me. i bought one htc elf in dubai and i went then to turkey am trying to make it work in turkey but in vain. it is always searching for network and not finding anything.
have you tried flashing a different radio? Or, have you go into phone settings and tried to select a network manually?
i couldn't upgrade my radio version it is always arriving 79%, stopping and giving error.
Whats the error, make sure to post as much information as possible, people wold be able to help better then.
Have you checked the error codes in the ROM section?
Stu
no actually am sorry but i did not know about that section before. so it is error 270.
thanks actually i found that error solution but nothing changed still my phone is searching for network in vain. even am trying to find a network manually it is writing cannot read settings from the network try viewing settings later or disconnect data connection and try again.
where did you buy the phone from in dubai? Was it from a market etc or a store? It could be blacklisted in turkey? Just thinking that could be a possibility.
i bought from jumbo electronics in dubai it is a distributer of consumer electronics. so what can we do if it is blacklisted.
i doubt it would be blacklisted if from a shop. If it is blacklisted, theres pretty much nothing you can do about it, apart from change the imei - which may well be illegal, i know it is here in the UK.
mm is there any way to change the imei like software.
for that, i would not help. you can however search forums to see if you can find anything for it.
google checkmend as well, that tells if the phone is blacklisted etc, but maybe only for us and uk, not sure. costs $2.99 USD though.
actually there is something strange i have one sim card from UAE, when i use it the signal of network is coming and when i put any sim in Turkey no signal is coming. do you think it is blacklisted?
the turkey sim may not be registered? I wouldn't be able to say if it is blacklisted - i'm still learning these phones too
About IMEI
If you bring a cell phone from out of Turkey you need to register it in cell shop called like "Turkcell Extra".
You need your phone and your passport. The personal'll look at the dates in your passport and check the invoice date in shop after he/she will register your phone to Turkey Network. after a copule of days you can use it complately...
to my knowledge it may be because of the the frequency of the signal u r receiving in ur country. elf and elfin are triband phones.. they dont have a frequency range of 850 Mhz .. may be ur provider is giving the signal in that frequency.. try with gsm sim of other service provider may be it will help u...
thanks alot but i think my phone now is blacklisted cause as i remember i came to turkey before long time and it was working but now it is not anymore even i tried different sim cards like vodafone and turkcell but in vain. i have other phone am using now and i registered it on my passport it is working but i want to use my elf actually i dont wanna use other phone cause i love that phone that is all.
first unlock your device, then install the newest radio.

[Q] How to Unlock a Kin one

Hi,
I'm from INDIA. Recently I bought a Microsoft KIN One From ebay Gloabl USA. In the description, the seller claimed that the device supports GSM bands but I got a CDMA phone locked to verizon wireless. There is no option to put a sim card, so i'm unable to use this phone in INDIA. The ebay guy's were not replacing this stuff...
Is there any option to unlock this phone so that I can use this with Reliance or TATA CDMA operators in INDIA.?
Thanks in advance.
Jobin
hello Jobin .....did you work out with the Kin phone...please reply what you have done with it.does it works for any other purpose other than using it as a phone.Did you tried the
Shift +alt +L combination
i didnt knew about these problems and i happened to buy the same phone from global ebay. i havenot recieved it yet. Help me out, coz if the cell phone doesnot start up, i think i m screwed...

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