Related
Is anybody else's phone getting really hot? If I have my shell case on the back them I dont notice it, but if I'm using the phone without the case then I cM tell its getting really hot on both sides.
Is this a standard issue? I had heard of the N1 getting hot.
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Sent via the XDA Tapatalk App
I had the same issue when using Live wallpapers. I disabled almost every feature of the phone to maximize battery life including live wallpaper. the phone runs fine now its cold to the touch.
Sometimes the phone will get hot when using GPS or when you are downloading something for awhile or using an App thats a little more intense then normal. If yours is getting hot and staying hot with normal phone use when its just idling, I would take it back.
The most likely cause of this would be if you regularly are in low signal areas, the radio needs more power to boost signal to reach the tower, thus uses battery more quickly, and also generates much more heat than it would in high signal areas. Since the phone cant be overclocked yet, that is really the only reason I can think of that you would have a drastically higher temperature than normal. Coming from an OCd wifi tether droid, I havent found an occasion where the incredible feels anything other than pleasantly cool to the touch, but I guess other peoples experiences may vary. If its the amount of heat you might get from holding it in your hands for a while, I wouldnt worry about it too much. If its hot enough for long periods of time that youre really concerned about, might have a bad radio on your phone, good luck getting an exchange atm >.>
Thanks for all the input.
Im not in an area with low signal. I'm in Little Rock, AR - our arena across the river downtown named "Verizon Arena" for crying loud. Lol. ... It gets hot when I talk on it though, and its not just body heat from my hand. Both the back & front heat up, and sometimes when its charging it gets hot. It doesn't take long, and as a matter of fact its getting warmer as I type this from my phone.
It may be something up with the radio, as was suggested. Yesterday I was trying to call out & when the person on the other line answered they couldn't hear me but could hear them. I called a couple of different people a couple of different times just to test it out & it was messed up every time. I powered the phone off, cut it back on, and it works fine now. Could these be related issues or what? When that was happening I also heard this very high pitched noise coming out of where my ear goes. It has gone away as well, but I'm trying to provide as much detail as possible in case others can help or suggest issues. I really don't want to have to take the phone back - especially since they're fresh out of stock.
Interesting you mentioned the high pitched noise while on phone calls...
I had the exact same problem, whenever I tried to make or recieve calls was getting a high pitched noise from the speaker, i could hear the other party, but they could not hear me. turning phone off and back on fixed the issue. Ive also noticed the #1 app in my battery usage is Cell Standby at 43%. So my radio is using almost half my battery. I live and work around Washington D.C. area so coverage and signal loss should not be an issue. But "Time without a signal is 26%" I'm thinking theres an issue with the radio on the Incredible also... wish there were more confirmed reports.
Mik0r said:
Interesting you mentioned the high pitched noise while on phone calls...
I had the exact same problem, whenever I tried to make or recieve calls was getting a high pitched noise from the speaker, i could hear the other party, but they could not hear me. turning phone off and back on fixed the issue. Ive also noticed the #1 app in my battery usage is Cell Standby at 43%. So my radio is using almost half my battery. I live and work around Washington D.C. area so coverage and signal loss should not be an issue. But "Time without a signal is 26%" I'm thinking theres an issue with the radio on the Incredible also... wish there were more confirmed reports.
Click to expand...
Click to collapse
NewB question here, but I've seen several mentions of how much battery power an app is taking up. How do you find that out...?
Im using a widget called battery left, I click that to bring up the usage since last unplugged. The longer way is under settings -> about -> battery -> battery use.
I just downloaded & installed the LauncherPro app. I'm running it now & this is the point where my phone is getting really hot. I don't know if the launchers the reason why or not. A) Could running another launcher like LauncherPro be the reason? B) Should I uninstall & just use Sense UI?
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Sent from my HTC Incredible via the XDA Tapatalk App
Mik0r said:
Im using a widget called battery left, I click that to bring up the usage since last unplugged. The longer way is under settings -> about -> battery -> battery use.
Click to expand...
Click to collapse
Ah, great! Thanks--I'll try it myself.
jGroves said:
I just downloaded & installed the LauncherPro app. I'm running it now & this is the point where my phone is getting really hot. I don't know if the launchers the reason why or not. A) Could running another launcher like LauncherPro be the reason? B) Should I uninstall & just use Sense UI?
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Sent from my HTC Incredible via the XDA Tapatalk App
Click to expand...
Click to collapse
Could be, try finding out if your cpu is running near max a lot, seePU is a good app to get cpu load at a glance. If its constantly near max load with the launcher running its likely the cause.
I don't know how to find CPU temp., but to find battery temp., go to Phone and type in *#*#4636#*#*
Go to Battery information and it's listed in *C.
Maybe that will help....somehow.
[W]ildfire
Hey my phone is doing the same thing so far it reads display is 75% ande everything else is under 10%. my battery temp on set cpu it says its 119 degrees that is the highest i have seen it usually gets between 105 and 110. Id really if someone could tell me what the problem is .
I had this problem before on different roms. There is quite a few variables such the rom, radio, and kernel which could cause your battery to be hot. You may wanna try a different rom to see if you having the same issue.
jGroves said:
Thanks for all the input.
Im not in an area with low signal. I'm in Little Rock, AR - our arena across the river downtown named "Verizon Arena" for crying loud. Lol. ... It gets hot when I talk on it though, and its not just body heat from my hand. Both the back & front heat up, and sometimes when its charging it gets hot. It doesn't take long, and as a matter of fact its getting warmer as I type this from my phone.
It may be something up with the radio, as was suggested. Yesterday I was trying to call out & when the person on the other line answered they couldn't hear me but could hear them. I called a couple of different people a couple of different times just to test it out & it was messed up every time. I powered the phone off, cut it back on, and it works fine now. Could these be related issues or what? When that was happening I also heard this very high pitched noise coming out of where my ear goes. It has gone away as well, but I'm trying to provide as much detail as possible in case others can help or suggest issues. I really don't want to have to take the phone back - especially since they're fresh out of stock.
Click to expand...
Click to collapse
Sent from my ADR6300 using XDA Premium App
yeah i agree that it is apps tearing your battery up... see whats running and straighten it all out.
Hi, I have been using the phone for the past 2 days and realised that it heats up pretty quickly. It was particularly hot at the top part of the back of the phone, the area where the NFC logo is located. I did several "tests" to see how fast it heats up, and I made sure that the phone was cooled down before each try.
Firstly, I used the phone for browsing the internet for about 15mins and realised that the temperature(battery) has risen to 43 degrees celsius. Next, I tried using its camera and took several shots and after about 5 minutes of use, the temperature has also risen to 44.2 degrees and the a message was prompted stating something like "the temperature is too high! camera needs to turn off." I then tested the video recording in 4K resolution. The recording lasted for only about 3mins 40secs before the message was prompted, and the recording was not saved. The temperature rose to 44.5 degree celsius.
I understand that the automatic shut off of the camera was to prevent any hardware damage from the high temperature. However 15 mins of browsing and less than 5 minutes of 4k recording does not appear satisfactory from a user's point of view, especially after the device being touted as the best Sony has built. I hope that a software update can help mitigate this issue, as it will be a huge hindrance to the day to day usage if the issue remains. Does anyone else have the same issue?
Just own it only 1 day and I have no heat problem. A bit hotter when using under direct sunlight with 3G in about 1-2 hours. Totally no heat problem . Mine always under 40°.
Sent from Z2
Much cooler than my Z too. Even with constant LTE data use
Sent from my D6503 using XDA Premium 4 mobile app
Could it be due to some background processes like media server? First time I booted the phone, I took only 2 pictures when the phone complained it's too hot, and indeed it felt very hot to the touch. Subsequently I don't have this issue anymore.
kurtisnet said:
Much cooler than my Z too. Even with constant LTE data use
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good to hear... i switching from Z to Z2...
Hope this is a one-man issue!
I going to **** myself in the ass if Z2 has the same heating & back panel unglue **** issues...
I tried running the "tests" in safe mode with the same results, which eliminates the probability of 3rd party apps affecting it. I have also tested a few display sets in my local sony centres, same issue. did anyone actually tried 4k recording?...or using manual mode for the camera over a period of 5-10 mins?....
tridious said:
I tried running the "tests" in safe mode with the same results, which eliminates the probability of 3rd party apps affecting it. I have also tested a few display sets in my local sony centres, same issue. did anyone actually tried 4k recording?...or using manual mode for the camera over a period of 5-10 mins?....
Click to expand...
Click to collapse
What's the ambient temperature when you run the tests? Where do you live? Could you record a video to demonstrate what you're seeing? It's strange you're the only one to have mentioned it so far.
plonkersaurus said:
What's the ambient temperature when you run the tests? Where do you live? Could you record a video to demonstrate what you're seeing? It's strange you're the only one to have mentioned it so far.
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Click to collapse
i do not have a spare phone/camera to record a video, but this is the closest i cant get to what im experiencing.
youtube /watch?v=BVDygET6KHQ (sorry i cant link it here, not enough post counts)
apparently z1 had the same problem.
tridious said:
Hi, I have been using the phone for the past 2 days and realised that it heats up pretty quickly. It was particularly hot at the top part of the back of the phone, the area where the NFC logo is located. I did several "tests" to see how fast it heats up, and I made sure that the phone was cooled down before each try.
Firstly, I used the phone for browsing the internet for about 15mins and realised that the temperature(battery) has risen to 43 degrees celsius. Next, I tried using its camera and took several shots and after about 5 minutes of use, the temperature has also risen to 44.2 degrees and the a message was prompted stating something like "the temperature is too high! camera needs to turn off." I then tested the video recording in 4K resolution. The recording lasted for only about 3mins 40secs before the message was prompted, and the recording was not saved. The temperature rose to 44.5 degree celsius.
I understand that the automatic shut off of the camera was to prevent any hardware damage from the high temperature. However 15 mins of browsing and less than 5 minutes of 4k recording does not appear satisfactory from a user's point of view, especially after the device being touted as the best Sony has built. I hope that a software update can help mitigate this issue, as it will be a huge hindrance to the day to day usage if the issue remains. Does anyone else have the same issue?
Click to expand...
Click to collapse
Well i got to tell you that all snapdragon 800 SOC heat up doesent matter the phone producer,i have an lg g2 and it heats up relativley quick its not a defect its a must because its a 2.3 ghz clock not a 1.0 so every time u do demanding tasks the proc will heat up you cant do anyting about it,you can try to change it maybe you got a faulty one but keep in mind if you get a new one it will heat up non the less depending on task.
And another thing when battery temp shows 40`C the CPU temp will be like 70`C+<<
Check this out! 38 degrees Celsius! Is that normal for the Z2? The m8 is only in the 28-30 dergees Celsius range.
And here are some m8 different user sceen shots...as you can see the temperature is pretty stable, between 28-31 degrees celsius, a bit lower than the Z2's 38 degrees. I wonder why this difference in temperature between the two?
debrandman said:
And here are some different user m8 sceen shots...as you can see the temperature is pretty, stable between 28-31 degrees celsius, a bit lower than the Z2's. I wonder why this difference in temperature betwwen the two?
Click to expand...
Click to collapse
Do you know the ambient temperatues of where the two phones are being used? Taiwan and Singapore where the Z2 is released are hot countries. The M8 has been released world wide.
If the M8 is from the UK where the temperature is less than 20C and the Z2 is in Singapore where it is ~35C, its going to be much easier for the Z2 to heat up.
I'm sure the Aluminium shell of the M8 also helps with heat.
plonkersaurus said:
Do you know the ambient temperatues of where the two phones are being used? Taiwan and Singapore where the Z2 is released are hot countries. The M8 has been released world wide.
If the M8 is from the UK where the temperature is less than 20C and the Z2 is in Singapore where it is ~35C, its going to be much easier for the Z2 to heat up.
I'm sure the Aluminium shell of the M8 also helps with heat.
Click to expand...
Click to collapse
Or maybe its because of the waterproofing on the z2 wich is sealed up and has no open gaps through heat can emanate and cool down.
debrandman said:
Or maybe its because of the waterproofing on the z2 wich is sealed up and has no open gaps through heat can emanate and cool down.
Click to expand...
Click to collapse
Yes it could be, but that is speculation, although I'm sure the M8 doesn't have air circulation inside either.
I think some of the difference could be down to environmental factors.
Ambient temperature is the key thing here. Battery temp means nothing without an ambient temp. My one X, which is my second, they both get around 50 degrees when under load. It's normal. 40 degrees is absolutely fine, it slightly warmer than body temperature. Lol
No one cares about Battery temperature!
Battery temperature won't go over 45°C Anyway!
Check out the SoC temperature! that can reach up to 75°C
Does Xposed work for Z2 ? There is a cool module called "CPU( or SoC) Temperature in Status bar" It does exactly that! Got that on my Xperia Z and it shows me always how hot the phone really is.
Oh boy not the same crap from Z1, the overheating problem & camera shutting itself off because of that, was the main reason I skipped on Z1, Now it's the same with Z2? bummer
anyway this is what I read today from sony:
"We are aware of some users encountering issues when shooting 4K video for extended periods. Shooting movies in high quality 4K resolution can make significant demands on your phone's processor and battery life, as well as phone memory. Therefore for the best experience, we recommend you install a high capacity SD card (Xperia Z2 can take a card up to 128GB) and shoot 4K video in short bursts of no longer than a few minutes at a time." -Sony Mobile Singapore
Wow didn't notice this. There is indeed a High Temperature Warning after recording 4K for about 3 minutes and the camera shuts off. Thankfully, 4K isn't that popular yet and there are no issues recording at 1080p.I hope Sony finds a solution soon because that 4K feature is really advertised.
soulreaver99 said:
Wow didn't notice this. There is indeed a High Temperature Warning after recording 4K for about 3 minutes and the camera shuts off. Thankfully, 4K isn't that popular yet and there are no issues recording at 1080p.I hope Sony finds a solution soon because that 4K feature is really advertised.
Click to expand...
Click to collapse
Agreed. You would think their testers would have noticed that prior to launch.
Sent from my D6503 using XDA Premium 4 mobile app
Check this out! 40 degrees Celsius! Is that normal for the Z2?
Im using the device since Tuesday and here are my findings about the device.
Lets start with the Goodies,
Once you hold the phone you know you have got a piece of unique quality phone. It is designed really nice. If I would trust myself I would never use a case for this device.
Battery life is amazing. Nobody can complain about the battery life of this phone unless they have a faulty battery. First day charged it for 4 hours and lasted me 1 day 16 hours. I totally drained my battery and fully charged it and lasted me 1 day 17 hours. (5 hours of screen time on both charges). I would give 10/10 on battery life thats for sure.
Camera is awesome. There are no words to describe to camera quality. I was really worried about the camera quality after seeing some silly pictures taken with the device. So many options to choose on camera. You definitely don't need a third party camera app for this phone.
Recorded some videos at 1080p quality. I can only say "wow". I was mirroring it on my 3D HDTV, everything is so clear. When you upload it to Youtube you dont get as good as quality you have in your phone. Do not judge the video quality of the camera at youtube or any other video uploading websites. They always trim your video and reduce the quality of the videos.
Full Album of photos taken at Botanic garden
Defocus background Mode Photo Samples
Manual Mode Photo Samples
4K Video Quality Sample
Screen, it is really nice and clear. I was also worried about the screen as someone said screen is really dim. That guy must be blind. On highest brightness you cannot even look at the screen cos its shining on your eyes . When it is sunny outside if the screen brightness is not at full you can hardly see the screen but if it is full its fine for me at least.
Sound quality is pretty good on both ways either on speakers or headphones. It can actually be too loud if you are watching good quality movie or listening good quality songs.
Antutu Benchmark Score and Comparisons
And the baddies.
Notification sound and vibration are so low. You can hardly hear your notifications. I have changed my whatsapp notification vibrate to long one still sometimes cant feel it. Hope they will fix it with an update.
Double touch to wake feature is not responsive. I was like tapping 10 times to wake the phone up where I supposed to tap twice. I just dont use it any more. Also I believe it drains the battery.
4K Video recording is out of sync. I believe that cos the screen has to be 4K to get the sync at the right time. It is quite pointless to record videos at 4K unless you have 4K TV.
Fingerprints on back glass I mean it gets dirty so easily I even tried that by washing my hands and after playing a wee while it leaves the fingerprints on the glass is annoying me. I have got a case that problem is sorted but still something could be done for it.
Charging battery is seems so slow to me, takes over 4 hours to fully charge. Not too sure if I have got a faulty charger or everyone is the time as me but it should be quicker in my opinion.
There is no restart button on power menu all the other phones have it. I have no idea why they never put restart button on the power menu.
So far I can say those things about the phone but I will update it when I find out new stuff.
Have you yet encountered the overheating issue on your Z2, also how is call quality on your device?
debrandman said:
Have you yet encountered the overheating issue on your Z2, also how is call quality on your device?
Click to expand...
Click to collapse
When I recorded 4K video it was getting warm I did record quite small length of video though 38 seconds.
I think everybody has got that issue it warms up or overheat while recording 4K videos.
I did record 6 mins of 1080p video it was totally fine.
Call quality is really good even with headphones.
Sent from my D6503 using XDA Premium 4 mobile app
I use the phone for 2 days. the double tap feature it's working very well for me and always responding i just love it and i don't think it consume battery. i use the phone all day with wifi and Lte 4g.. watching YouTube. viber.. WhatsApp . playing with the camera a bit . etc.. and the battery just don't want to go down.. am amazed by the battery life.. and the screen colours and quality just OMG.. I never seen any phone before with same like this screen.. about the RAM i still have around 1.4Gb empty which is amazing after installing all the apps.. so far i never noticed overheating problems just normal warm like other phones
Sent from my D6503 using XDA Free mobile app
Cena99 said:
I use the phone for 2 days. the double tap feature it's working very well for me and always responding i just love it and i don't think it consume battery. i use the phone all day with wifi and Lte 4g.. watching YouTube. viber.. WhatsApp . playing with the camera a bit . etc.. and the battery just don't want to go down.. am amazed by the battery life.. and the screen colours and quality just OMG.. I never seen any phone before with same like this screen.. about the RAM i still have around 1.4Gb empty which is amazing after installing all the apps.. so far i never noticed overheating problems just normal warm like other phones
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I forgot to add the battery life at goodies.
Battery life is amazing 1 day 17 hours it lasted me on second charge. On first charge was almost the same.
Judging from your response on the charging time, I believe the charger provided by Sony has a low current. Since Z2 has quick charge 2.0, get a stronger charging adapter to get a faster charging time.
kingrion88 said:
Judging from your response on the charging time, I believe the charger provided by Sony has a low current. Since Z2 has quick charge 2.0, get a stronger charging adapter to get a faster charging time.
Click to expand...
Click to collapse
The Sony charger included has 1.5A current rating.
kingrion88 said:
Judging from your response on the charging time, I believe the charger provided by Sony has a low current. Since Z2 has quick charge 2.0, get a stronger charging adapter to get a faster charging time.
Click to expand...
Click to collapse
Where can I a get it?
The charger came with my device is this one as @Jackos said 1.5
Sent from my D6503 using XDA Premium 4 mobile app
I have yet to receive my Z2 so I am not entirely sure as to where you can get the charger unfortunately.
I believe quick charge 2.0 mean it supports up to more than (>) 4Amp current compare to the ones provided by sony which is 1.5A. This explains how Oppo Find 7 charge its latest flagship with 70% in just 30 minutes since it is provided with 4.5A charger.
.. I could be wrong though.
kingrion88 said:
I have yet to receive my Z2 so I am not entirely sure as to where you can get the charger unfortunately.
I believe quick charge 2.0 mean it supports up to more than (>) 4Amp current compare to the ones provided by sony which is 1.5A. This explains how Oppo Find 7 charge its latest flagship with 70% in just 30 minutes since it is provided with 4.5A charger.
.. I could be wrong though.
Click to expand...
Click to collapse
Okay will check and see if I can get faster charger for it.
Sent from my D6503 using XDA Premium 4 mobile app
I've used double tap to wake a lot, it has never failed once so far. Maybe you accidentally putt glove mode on?
My battery lasted over 22 hours, with 38% left (5 hours 33 mins screen time). Battery charged from 38% to 90% in about an hour, used Sony charger (microsd).
I agree about the ring tone and notification volumes being too soft.
Pesetio said:
I've used double tap to wake a lot, it has never failed once so far. Maybe you accidentally putt glove mode on?
My battery lasted over 22 hours, with 38% left (5 hours 33 mins screen time). Battery charged from 38% to 90% in about an hour, used Sony charger (microsd).
I agree about the ring tone and notification volumes being too soft.
Click to expand...
Click to collapse
I have checked the glove mode which is off.
I have turned my double touch to wake function on again so far so good.
Can you tell me what model is your battery charger? is it same as mine? (you can see it above) My battery was charged 54 percent in one and half hour and my phone was off.
PiskopatYazar said:
I have checked the glove mode which is off.
I have turned my double touch to wake function on again so far so good.
Can you tell me what model is your battery charger? is it same as mine? (you can see it above) My battery was charged 54 percent in one and half hour and my phone was off.
Click to expand...
Click to collapse
My charger looks smaller then yours, I couldn't take a clear picture of it ATM.
Charger EP880 1269-4154.1
TYPE AC-0401-AU
INPUT: 100-240V~ 300mA 50-60Hz
OUTPUT: 5.0 VDC=== 1500mA
PSM08AU-050S
S/N xxxxxxxxx
Made in China by Phihong
This difference seems to be the input, mine is 300mA while your's is 250mA and made in different places.
I would just like to add I have the same issue with the tap to wake functionality. Its intermittent at best.
I have noticed it happens when the phone has been idle for some time. It will take around 4 taps to wake the screen. Once you do it once, it will pretty much do it perfect every time repeatedly. That's as far as my trouble shooting has established so far.
It is definitely an issue though and don't let anyone else tell you otherwise.
Where did you get your Z2 from? Wasn't O2 by any chance?
Pesetio said:
My charger looks smaller then yours, I couldn't take a clear picture of it ATM.
Charger EP880 1269-4154.1
TYPE AC-0401-AU
INPUT: 100-240V~ 300mA 50-60Hz
OUTPUT: 5.0 VDC=== 1500mA
PSM08AU-050S
S/N xxxxxxxxx
Made in China by Phihong
This difference seems to be the input, mine is 300mA while your's is 250mA and made in different places.
Click to expand...
Click to collapse
Yeah that's the only difference where do you live? Why I got everything different than other people. My headphones are different as well I believe a model down one I have.
Sent from my D6503 using XDA Premium 4 mobile app
leecasey said:
I would just like to add I have the same issue with the tap to wake functionality. Its intermittent at best.
I have noticed it happens when the phone has been idle for some time. It will take around 4 taps to wake the screen. Once you do it once, it will pretty much do it perfect every time repeatedly. That's as far as my trouble shooting has established so far.
It is definitely an issue though and don't let anyone else tell you otherwise.
Where did you get your Z2 from? Wasn't O2 by any chance?
Click to expand...
Click to collapse
I bought it from three.
Sent from my D6503 using XDA Premium 4 mobile app
PiskopatYazar said:
Yeah that's the only difference where do you live? Why I got everything different than other people. My headphones are different as well I believe a model down one I have.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm from Australia. Don't worry, I have the bad earphones too.
---------- Post added at 07:39 AM ---------- Previous post was at 07:31 AM ----------
leecasey said:
I would just like to add I have the same issue with the tap to wake functionality. Its intermittent at best.
I have noticed it happens when the phone has been idle for some time. It will take around 4 taps to wake the screen. Once you do it once, it will pretty much do it perfect every time repeatedly. That's as far as my trouble shooting has established so far.
It is definitely an issue though and don't let anyone else tell you otherwise.
Click to expand...
Click to collapse
I just woke up about 1 1/2 hours ago and the phone double tap on first try for me, have all the power saving options turned on. I am not saying it's not an issue, it's just not an issue for me because it has worked for me 100% of the times I've tried it. Not sure if I'm just lucky or if I'm some kind of double tap master.
Pesetio said:
I'm from Australia. Don't worry, I have the bad earphones too.
---------- Post added at 07:39 AM ---------- Previous post was at 07:31 AM ----------
I just woke up about 1 1/2 hours ago and the phone double tap on first try for me, have all the power saving options turned on. I am not saying it's not an issue, it's just not an issue for me because it has worked for me 100% of the times I've tried it. Not sure if I'm just lucky or if I'm some kind of double tap master.
Click to expand...
Click to collapse
Apologies, I wasn't implying everyone has the issue but it's definitely an issue for a large amount of people. There is a thread about it on the Sony forums. Nothing acknowledged as of yet though.
leecasey said:
Apologies, I wasn't implying everyone has the issue but it's definitely an issue for a large amount of people. There is a thread about it on the Sony forums. Nothing acknowledged as of yet though.
Click to expand...
Click to collapse
All good, no need to apologies.
Could be due to touch screen responsiveness on some screens.
Pesetio said:
All good, no need to apologies.
Could be due to touch screen responsiveness on some screens.
Click to expand...
Click to collapse
its fine after the initial attempt from a long idle period though. Who's using the official flip case? I am. I'm wondering if the felt against the surface could be causing some kind of weird problem. Clutching at straws but trying to find some common/uncommon ground.
I`ve had the phone for 3 days now and before upgradin from the Iphone 6 ( my first and last iphone) i was really anxious about the many issues listed in the forums especially the touchscreen problem. When i initially got it i started testing everything and I`m glad to say that everything worked fine (sooo relieved) but when i charged it for the first time it charged very slowly, about 3 hours for a full charge, and it got really hot when using lightly the 3rd day a did a factory reset and immediately noticed the the battery charged way faster about 1% per minute ( i dont know how it compares to you other guys) and the phone didnt get nearly as hot. From all this i belive that LG did e very good job hardware wise but i think like many other conapnies fell a little short on the software department and hopefully it will be fixed in the updates to come.
samkle said:
the 3rd day a did a factory reset and immediately noticed the the battery charged way faster about 1% per minute ( i dont know how it compares to you other guys) and the phone didnt get nearly as hot.
Click to expand...
Click to collapse
Factory reset is the first thing which I do with any new Android device I ever owned
_jis_ said:
Factory reset is the first thing which I do with any new Android device I ever owned
Click to expand...
Click to collapse
It seems to fix some issues for alot of user so i think its worth a try for anyone whos experiencing any ☺
Mine will start getting hot and eating battery once in a while, but a reboot always fixes that. 1% charge per minute is about what I see on the stock LG charger.
juliend said:
Mine will start getting hot and eating battery once in a while, but a reboot always fixes that. 1% charge per minute is about what I see on the stock LG charger.
Click to expand...
Click to collapse
Glad to know its not only me. Have you used a QC with the phone? I ordered a Tronsmart 2.0 QC off ebay hopefully it will work faster without any issues.
I bought the Tronsmart QC 2.0 and its awesome. I go from 48% to close to 100% in the 45min car ride home. I do not notice any heat that is worrying. It does get warm when charging but normal.
My G4 was raging out of the box. Super hot. Brightness was being throttled back between 100, 90, and 80 pretty frequently and it went from 60% to dead in like 15minutes. After I wiped and setup as new, it has been running as one would expect.
player911 said:
I bought the Tronsmart QC 2.0 and its awesome. I go from 48% to close to 100% in the 45min car ride home. I do not notice any heat that is worrying. It does get warm when charging but normal.
My G4 was raging out of the box. Super hot. Brightness was being throttled back between 100, 90, and 80 pretty frequently and it went from 60% to dead in like 15minutes. After I wiped and setup as new, it has been running as one would expect.
Click to expand...
Click to collapse
Glad to hear that ☺. I actually purchased the wall charger but i guess the performance will be similiar. The one thing i noticed today was the battery life, it seems it is not that great during very light usage but that may be due to the fact that these couple of days the reception has been awful because the carrier im using (Vodafone) is switching to 4G for the first time in my country and ,a little out of topic i know, the download speeds have shocked me, my home connection max download speed is about 400-500kbps and today i witnessed 15-20mbps.
Battery does drain faster in low signal areas. I found that a slow charge at night yeilds longer charges throughout the day. I use fast charge in the car so I can use GPS and still get a charge. But at home and office I use Qi Wireless Charging. I use fast charging at home but only when I am doing heavy useage. I slow charge while I sleep.
player911 said:
Battery does drain faster in low signal areas. I found that a slow charge at night yeilds longer charges throughout the day. I use fast charge in the car so I can use GPS and still get a charge. But at home and office I use Qi Wireless Charging. I use fast charging at home but only when I am doing heavy useage. I slow charge while I sleep.
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Click to collapse
How much of a charge do you actually gain in the car with the fast charger while using nav and music with screen on?
Is any of you guys using a micro sd? Im using a Samusng 64Gb class 10 and im experiencing a lot of battery drain even when the phone is on idle and i was thinking if the card has anything to do with it.
I'm using SanDisk class 10 and there's no noticeable difference in my end
samkle said:
Is any of you guys using a micro sd? Im using a Samusng 64Gb class 10 and im experiencing a lot of battery drain even when the phone is on idle and i was thinking if the card has anything to do with it.
Click to expand...
Click to collapse
It could be the phone is performing media scanning which keeps the phone awake. This should be completed in a day or two.
If you still experience battery drain after couple of days. I'd suggest performing a full format of the micro SD card on a computer. Incase there are bad sectors on the SD card that the phone is stuck on try to read them.
Bigmille said:
It could be the phone is performing media scanning which keeps the phone awake. This should be completed in a day or two.
If you still experience battery drain after couple of days. I'd suggest performing a full format of the micro SD card on a computer. Incase there are bad sectors on the SD card that the phone is stuck on try to read them.
Click to expand...
Click to collapse
The funny thing is that the the two buying factors for me were the removable back and the micro SD slot, and the only issue I have may or may not be with the micro SD and a slightly loose hinge on the left side of the battery cover but I have experienced that with every phone I had including the g2 and the iPhone 6 without a removable back that had this issue.
Hey,
This is my first LG phone. I'm a bit disappointed, but the camera makes up for everything (mostly).
First of all, the device I'm using right now is the third one within a week. I got it from Vodafone, and the first two had the same issue. When the screen was on, and showing bright things, the front speaker would give out a high pitched whistle sound. You could only hear it initially if you held it to your ear. However in recorded videos it was clear and loud enough to be very very annoying. This third unit is ok it seems, but my advice to everyone is to try the G4 before leaving the shop. It might just be a bad batch that was made for Vodafone, a similar thing happened to me with my HTC One X, that had screen issues, and there too I had to go through several devices.
I did notice lag, Nova Launcher helps, but I'm really looking to root the thing and putting CM or some AOSP rom on it. My S5 seems way snappier with BlissPop on it. The only problem with that is I loose the camera app, the thing I bought it for in the first place.
The battery is ok, but I expect more. I haven't had heat issues. The GPS draines the battery though really bad. If you don't use a charger whilst navigating, you'll go flat within an hour,which is not stellar at all. If you use a normal 2.1A charger, you can keep it on level, or might even add a few %.
The camera is awesome, and the leather back too. Cool that at Vodafone you get the leather and a plastic back in the box.
Sent from my SGP621 using Tapatalk
kozjegyzo said:
Hey,
This is my first LG phone. I'm a bit disappointed, but the camera makes up for everything (mostly).
First of all, the device I'm using right now is the third one within a week. I got it from Vodafone, and the first two had the same issue. When the screen was on, and showing bright things, the front speaker would give out a high pitched whistle sound. You could only hear it initially if you held it to your ear. However in recorded videos it was clear and loud enough to be very very annoying. This third unit is ok it seems, but my advice to everyone is to try the G4 before leaving the shop. It might just be a bad batch that was made for Vodafone, a similar thing happened to me with my HTC One X, that had screen issues, and there too I had to go through several devices.
I did notice lag, Nova Launcher helps, but I'm really looking to root the thing and putting CM or some AOSP rom on it. My S5 seems way snappier with BlissPop on it. The only problem with that is I loose the camera app, the thing I bought it for in the first place.
The battery is ok, but I expect more. I haven't had heat issues. The GPS draines the battery though really bad. If you don't use a charger whilst navigating, you'll go flat within an hour,which is not stellar at all. If you use a normal 2.1A charger, you can keep it on level, or might even add a few %.
The camera is awesome, and the leather back too. Cool that at Vodafone you get the leather and a plastic back in the box.
Sent from my SGP621 using Tapatalk
Click to expand...
Click to collapse
Even my 1+1 is way snappier with blisspop installed. Snappier than s6, snappier than g4.
Sent from my SM-G920T
kozjegyzo said:
Hey,
This is my first LG phone. I'm a bit disappointed, but the camera makes up for everything (mostly).
First of all, the device I'm using right now is the third one within a week. I got it from Vodafone, and the first two had the same issue. When the screen was on, and showing bright things, the front speaker would give out a high pitched whistle sound. You could only hear it initially if you held it to your ear. However in recorded videos it was clear and loud enough to be very very annoying. This third unit is ok it seems, but my advice to everyone is to try the G4 before leaving the shop. It might just be a bad batch that was made for Vodafone, a similar thing happened to me with my HTC One X, that had screen issues, and there too I had to go through several devices.
I did notice lag, Nova Launcher helps, but I'm really looking to root the thing and putting CM or some AOSP rom on it. My S5 seems way snappier with BlissPop on it. The only problem with that is I loose the camera app, the thing I bought it for in the first place.
The battery is ok, but I expect more. I haven't had heat issues. The GPS draines the battery though really bad. If you don't use a charger whilst navigating, you'll go flat within an hour,which is not stellar at all. If you use a normal 2.1A charger, you can keep it on level, or might even add a few %.
The camera is awesome, and the leather back too. Cool that at Vodafone you get the leather and a plastic back in the box.
Sent from my SGP621 using Tapatalk
Click to expand...
Click to collapse
Thankfully I didn't have any hardware issues, I have the Hong Kong version because there's where most of retailers get the phones in my country, I think there's a lot room for improvement software wise and I'm hoping coming updates especially android M, will refine this device even more. I really hoped my I would get the plastic back cover in the box and I'm really jealous of those who did ??
Im starting to notice two more things with the G4, the battery cover (leather) is making a creacking noise when i press it on some areas, and the other one is the with the vibration motor that makes a little bit of noise compared to other phones ive had, has any of you guys experienced this?
samkle said:
Glad to know its not only me. Have you used a QC with the phone? I ordered a Tronsmart 2.0 QC off ebay hopefully it will work faster without any issues.
Click to expand...
Click to collapse
I have charged it using my wifes samsung QC. Don't notice much difference over the stock LG charger.
I'm not going to resort to a factory data reset because I shouldn't have to
come to think of it maybe I will try a reset
Sent from my VS986 using Tapatalk
josephcory said:
I'm not going to resort to a factory data reset because I shouldn't have to
come to think of it maybe I will try a reset
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
It's up to you, but as you have seen its much recommended if you have any issues.
Hi all,
I got my S20 a couple days back and never since that day have I not seen my phone heat up every now and then.
Heavy multi-tasking ; this thing starts to warm up which is normal but what is not normal is how excessively hot this device get when using the camera for a little over 5 minutes , whether it is recording videos or clicking pictures, this device becomes unreasonably hot.
Playing a little bit of game on highest settings for a couple of minutes shouldn't be causing as much heat as the S20 ends up generating.
I am skeptical for the logetivity of this device if this heating up keeps up on such trivial tasks.
Not sure, but has anyone before ever experience this kind of problem and has seen the OEM actually fix it with mere software updates?:fingers-crossed:
Let's discuss the status of each of our devices and figure if only a bunch of us have the devices which are behaving like this or is it happening with all of our phones?
SD S20 owners can also pitch in for comparison.:good:
Thank you.:laugh:
Yes I'm also experiencing same thing. Even watching a 3-4 minute video on YouTube makes the phone feel warm. Camera heats up the phone very quickly.
Hope Samsung solves the issue.
Same problem on camera it heats up rilly fast,not seeing that in you tube though..
Same here...or even worse. 5 mins on facebook/twitter and then the device becomes obviously warm.
Same thing happens when doing wireless charging. It still gets warm quite quickly even when fast wireless charging is disabled.
Exynos S20 exynos 990
Same problem. So I went to Samsung Service center and told them the problem regarding this overheating issue. What they are telling me is that 41.8 degrees(what they have read from my device using a thermal scanner) is normal (I don't think so as 42 degrees for trivial task is absurd) also they inform me that they will reinstall the operating system once again and check whether the problem still persists, if yes replacement will be done by giving us one certificate that we can take it to the shop where we have bought the phone and get a new s20 (what a lengthy process).
S20 Exynos 990
Click to expand...
Click to collapse
New Software updates
Since I wrote this post, there have been two updates pushed by samsung.
None of them made any dent to the slew of problems that this phone has been having.
I tested antutu score, I know they are not the real test for day to day usage but these scores have actually dropped since latest update.
The camera albeit is better at focusing , I can testify to that as I made two videos before and after the updates and I can see some difference but the heating is still going on like crazy.
Now I think, Samsung should have added a heat vapor chamber in the phone to manage this hot garbage.
Very disappointed to have payed so much and not even get the performance as good as the last year's SD devices.
Facing the same issue. I just want to know how can I get is replaced.
Samething on Exynos. When it hits 40c, it automatically switches to 60hz and get back when it cools down. Exynos was never good.
But one thing I can say for sure if you are worry about longevity. Never user your phone while it is charging. One thing is using your phone hot while discharging. Another thing is using it while charging and it will definitely impact battery life long term speaking.
I would disable fast charging too.
Same here! And if you have like 30-35% battery and your phone begins to heat up, say goodbye to 120hz, I think it throttles so hard that the performance can't go beyond 60.
It is really very very disappointing .It gets up so hot just using the device continues for 30 min. Once the temp cross 40+ it switches to 60hz. hahahah for this we have to pay a premium price.
Have already started to have 2nd thoughts for next galaxy devices with exynos. really really very annoying to use this phone these day in hot summers.
I hope to get it fixed soon. if not probably iam goning to quit this phone. very disappointed.
Display turns into yellow
Same problem here with ultra exynos after watching serval videos and using camera for 10 to 15 mins. At low brightness display turns yellowish because of heat and screen turns into 60 hz automatically. Has anyone noticed this yellowish problem?
kunal396 said:
Same problem here with ultra exynos after watching serval videos and using camera for 10 to 15 mins. At low brightness display turns yellowish because of heat and screen turns into 60 hz automatically. Has anyone noticed this yellowish problem?
Click to expand...
Click to collapse
Yeah, noticed that too. I tried turning off the 120hz and it fixed the issue.
Aezhyr said:
Yeah, noticed that too. I tried turning off the 120hz and it fixed the issue.
Click to expand...
Click to collapse
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
kunal396 said:
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
Click to expand...
Click to collapse
Yeah, i also noticed that the yellowish tone was more at night. During the day i didn't notice any problem
kunal396 said:
That's strange. I have noticed 2 times yellowish display like a filter and after increasing the brightness it was OK but after reducing again it went to yellowish. Thank you for the info..
Click to expand...
Click to collapse
Same. But it wasn't happening before so it might be a software bug.
Sent from my SM-G988B using XDA-Developers Legacy app
Same issue
Same problem here guys, I am very frustrated.
First of all why make two variants, one with snapdragon an other with exynos?
Why this discrimination?
Secondly why should I pay for a flagship and get a less than flagship experience?
I hope it is partly software fixable.
I am so gonna be very unpleasant and persistent at support. Greece here and bought s20 two days ago
glampro76 said:
Same problem here guys, I am very frustrated.
First of all why make two variants, one with snapdragon an other with exynos?
Why this discrimination?
Secondly why should I pay for a flagship and get a less than flagship experience?
I hope it is partly software fixable.
I am so gonna be very unpleasant and persistent at support. Greece here and bought s20 two days ago
Click to expand...
Click to collapse
It goes back to the early 90's when Samsung made a trade deal with Qualcomm. As a result of the trade deal, Samsung were allowed to use Qualcomms products but only in the markets where Samsung's products didn't compete directly with Qualcomms i.e the USA.
Nobody held a gun to your head when you bought the device. You could've just done a simple Google search and found a way to import the SD variant. Samsung aren't discriminating - it's called business.
If you dont like the Exynos variant, the OnePlus 8 is being announced on the 14th - that'll surely have the SD865.
It sucks, the only software solution I can see is throttling TBH.
Honestly thinking about cutting my losses on my S20+
Sent from my SM-G986B using Tapatalk
Least expected from a flagship
I have a S20 and it heats up to that level that with a cover also it gets uncomfortable to hold. And this observation is with not any heavy use, very routine use like checking Gmail, watching Youtube, browsing Instagram.
I sold my one plus 5t and got this phone, very disappointed, should have waited and bought a one plus only. Samsung, if you are hearing me please fix this - if it's a hardware issue, please recall and provide a replacement, if it's a software issue please fix. But stop asking customers to go to service centres as it is not a specific problem to any phone. Most if not all exynos customers are facing it.
We been really ****ed over by samdong with latest updates the charging has gone from 1 hr to charge from 0 to 100 too 80 mins and only reason i can think of is because of the overheating that exynos is suffering so we pay nearly 1400 notes for this piece of **** and its getting worse on every update **** you samdong