Galaxy S5 no service - Galaxy S 5 Q&A, Help & Troubleshooting

For the past week I've been having problems with network. It keeps showing No Service for a couple of minutes, and I can't receive calls/messages in the meantime. I attached a screenshot
I tried to google "Galaxy s5 no service" and there is a post on technobezz.com where they say to enter Service mode by dialing code *#*#4636#*#* but it didn't work for me
I contacted my service provider (Rogers), they reset network settings and I thought it fixed the issue as it was working fine for a couple of hours but then it started doing same thing.
Any help would be greatly appreciated!

Faulty sim card?
Sent from my SM-G900F using XDA Premium 4 mobile app

adie1234 said:
Faulty sim card?
Sent from my SM-G900F using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for replying
I did get a brand new sim card, that didn't fix the issue either

I had the same. Go to service with the phone.
Sent from my SM-G900F using XDA Premium 4 mobile app

*elmo* said:
I had the same. Go to service with the phone.
Sent from my SM-G900F using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks
I noticed it was only happening when I was connected to wifi at work.
Somehow, it worked itself out . And working fine now... knocking on the wood

Kobonaka said:
Thanks
I noticed it was only happening when I was connected to wifi at work.
Somehow, it worked itself out . And working fine now... knocking on the wood
Click to expand...
Click to collapse
Friends of mine were at my house over the weekend and he had a samsung s4 and had the same problem after logging onto my wifi. It is the wifi causing the problem. I had an old modem and netgear router that we hooked up and then we were able to receive calls like you should. We switched out the modem/router combo on Sat to my older setup and my phone is still working normally! I called my dsl provider and told them about the problem as I just bought the modem/router combo from them recently.
They never heard of anything like this. I do find it hard to believe that the home wifi equipment disrutes the cell phone signal. But my phone is now working!!! Anyone ever heard of this or that can explain why this would happen I would love to hear about it.

I was having the same problem and what fixed mine was going to settings>more networks>mobile networks>network operators,, once the scan finishes I had 2 networks named the same ( in my case EE) I then just tried the other EE network and up to yet its all working , hope this helps and you all get yours fixed :good:

Related

Galaxy S2 Problems on Rogers Network - Canada

1. MMS stops working by itself, after factory reset starts working again. No settings are being changed.
2. Bluetooth connection to my car Audi Handfree is very unreliable and causes network connection to stall, no data and calls go straigh to voicemail.
3. Call waiting stoped working. Everytime i get a second call my primary call mutes and I can't hear the other person and they can't hear me. By switching back and forth between callers I am able to hear first caller again.
All of these issues are solved by factory reseting the phone.
Does anyone have a clue why is this happening?
Using latest KE7 software.
I am on rogers and are having no issues with my phone that you are having... Maybe you got a bad phone?
Can you check if your mms messaging work?
Sent from my GT-I9100 using XDA Premium App
I am on Rogers and I have the same pronlem with my car bluetooth. I just disconect the hands free and I can talk on the phone then.
Sent from my GT-I9100 using XDA Premium App
On Rogers in Southwestern Ontario. I don't use MMS, so I don't have much experience with that.
I have used by SGS2 with BT Audio and calls on an Alpine KCE-400BT (Parrot unit rebranded as Alpine) and a Sony Xplod unit without any unusual behaviour
Haven't used call waiting other than by accident, no experience there either.
Hi I'm on Rogers is Windsor, I don't use MMS or bluetooth, but I use call waiting very often and not once as it messed up on me.
Anyone using Rogers having problems with digital call display? Whenever someone calls me it comes up as "unknown" but my account has digital call display on it.
I have seen name display work fine on my phone.it's a fantastic feature!
Sent from my GT-I9100 using XDA App
I updated to KF2 and and lost data and voice fo about 70% of the time. Now I am back to KE4 and it is OK.
Sent from my GT-I9100 using XDA Premium App
Everything has been fine here. Have not had a problem yet but I have only had the phone for two weeks.
Sent from my GT-P7510 using Tapatalk
Anyone using Rogers having any data stalling/dropping issues? It seems like every time I go into an area with no signal (subway or elevator for example) it just doesn't seem to connect back onto the network fully. Even though it will say 3G, the data connection is actually dead and I usually have to wait a while or cycle airplane mode to get it back.
I'm using the KE4 radio. If you guys are having no problems, could you tell me which ROM and radio (baseband) you're using? Also, if fast dormancy is enabled or disabled? You can check with dialing *#9900#. Also, which APN you're using for data? Is it the internet.com one or the rogers-core-appl1.apn?
Thanks
I just got a Bell SGS2 yesterday and rooted/unlocked it. I'm having 2 problems to date:
1) GPS cannot fix. I can be in view of 12 satellites, but it just won't fix.
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Anyone else having these problems?
EDIT: Oddly enough, MMS works AND the timestamp is correct.
rickytenzer said:
I just got a Bell SGS2 yesterday and rooted/unlocked it. I'm having 2 problems to date:
1) GPS cannot fix. I can be in view of 12 satellites, but it just won't fix.
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Anyone else having these problems?
EDIT: Oddly enough, MMS works AND the timestamp is correct.
Click to expand...
Click to collapse
Hi guys, how did you get it to unlock to work on rogers? I have tried the free app on the market but that doesn't work out for me.
I have rooted the phone already.
Sorry for hijacking the thread.
Sassanix said:
Hi guys, how did you get it to unlock to work on rogers? I have tried the free app on the market but that doesn't work out for me.
I have rooted the phone already.
Sorry for hijacking the thread.
Click to expand...
Click to collapse
Instead of getting the Galaxy S2 unlock app from the market, get the Galaxy_S app. It'll crash the phone at step 2, but it'll be unlocked after it reboots!
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Click to expand...
Click to collapse
I haven't had this problem with my SGS2, but I've had it with previous Android and Windows phones. It is a known bug.
Apparently the problem isn't present when using Handcent SMS (which is really good anyways) or you can use this program designed specifically to fix the problem.
1. MMS stops working by itself, after factory reset starts working again. No settings are being changed.
Click to expand...
Click to collapse
Might be a dumb question, but did you check your APN settings? Maybe they got messed up somehow.
rickytenzer said:
Instead of getting the Galaxy S2 unlock app from the market, get the Galaxy_S app. It'll crash the phone at step 2, but it'll be unlocked after it reboots!
Click to expand...
Click to collapse
Thank you that worked
Nvm got it working.
This is why I'm afraid of using anything but the stock Kernel. No problems here on my unlocked stock SG2.
kamandor said:
Hey guys,
I just got an unlocked Japanese Galaxy S 2 (brand: NTT Docomo) and cannot get 3G to work on my phone. I am with Rogers.
I've tried enabling bands using the USSD codes but have had no luck.
Anyone else using a Japanese GS2 and got 3G to work on Rogers?
Click to expand...
Click to collapse
NTT works on completely different frequencies....there is no way it'd work here. If you want a phone that'd work in Japan then you'd need to buy one here and get a Softbank SIM card while in Japan.
Elythor said:
NTT works on completely different frequencies....there is no way it'd work here. If you want a phone that'd work in Japan then you'd need to buy one here and get a Softbank SIM card while in Japan.
Click to expand...
Click to collapse
Nvm got it working.

Mobile data wont activate

Got my phone today and loving it so far except for one issue after going onto wifi for a while my mobile data will no longer kick in when switched on and with wifi switched off. Ive even tried restarting the phone multiple times but still it wont switch on. Is anyone else getting this?
Check that you have your apn set correctly in settings / more networks / mobile networks / access point names. If it's not there then add it or if it's there make sure it is selected and had the green dot on it.
Sent from my GT-I9505 using xda premium
Check with your carrier to see if they disabled your mobile data due to some reason.
Are you on 3 uk by any chance somewhere in the North West of the uk ? 3 have major network issues it failed around 1am . I was in nights and it screwed me up as I use the Internet a lot . Just checked on getting up to answer a call of nature and it's still down . Recorded message in 3 customer services they are working hard to fix it .. will not hard enough !
Sent from my GT-I9505 using xda premium
mancuk29 said:
Are you on 3 uk by any chance somewhere in the North West of the uk ? 3 have major network issues it failed around 1am . I was in nights and it screwed me up as I use the Internet a lot . Just checked on getting up to answer a call of nature and it's still down . Recorded message in 3 customer services they are working hard to fix it .. will not hard enough !
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Ah that would explain it
I'm with 3 and had the exact same problem last night! It's back to normal now.

[Q] HELP!! No More Network connection or network Samsung Galaxy S4

Hi there,
I have big problem, i think i f#cked up my s4 because of rooting..
Now i can't call anymore, also no internet/data connection no incoming calls.
Now i have a new SIM card but it still doesnt work, my SIM card can not register on the network provider.
So please who can help me with this? I'am now trying for over a week now but still nothing....
Thnx in advance!
First, check your apn. Then provide more info. What firmware are you on? How did you root it,etc.
BG102 said:
Hi there,
I have big problem, i think i f#cked up my s4 because of rooting..
Now i can't call anymore, also no internet/data connection no incoming calls.
Now i have a new SIM card but it still doesnt work, my SIM card can not register on the network provider.
So please who can help me with this? I'am now trying for over a week now but still nothing....
Thnx in advance!
Click to expand...
Click to collapse
rooting will not kill your network connection. that's something that you did. you need to provide a LOT more information in order to have people help you out,
what ROM are you on, what settings did you change, what mobile carrier are you on, etc. etc. this is a simple fix, but we need to know what caused it first. :good:
jakew02 said:
rooting will not kill your network connection. that's something that you did. you need to provide a LOT more information in order to have people help you out,
what ROM are you on, what settings did you change, what mobile carrier are you on, etc. etc. this is a simple fix, but we need to know what caused it first. :good:
Click to expand...
Click to collapse
Sorry guys im kinda n00b in this scene..
But what i know is this:
Android Jellybean 4.3
Mobile provider: Tele2
And mobile settings i didn't change..
I rooted with Odin and CF Root.
Didn't install any other rom or anything.
From one moment in another the network was gone and till today i cant connect to it.
Please help!!
I need my phone for my work...
In settings, wireless and networks, more, Mobil networks, access point names make sure something is checked there.
BG102 said:
Sorry guys im kinda n00b in this scene..
But what i know is this:
Android Jellybean 4.3
Mobile provider: Tele2
And mobile settings i didn't change..
I rooted with Odin and CF Root.
Didn't install any other rom or anything.
From one moment in another the network was gone and till today i cant connect to it.
Please help!!
I need my phone for my work...
Click to expand...
Click to collapse
Try re adding the APNs for your carrier
Sent from my Nexus 5 using Tapatalk
jakew02 said:
Try re adding the APNs for your carrier
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I also tryed that several times but nothing...
The SIM card can not register to my network has it something to do with the imei??
IMEISV: 01
Kernel version: 3.4.0-1715731
[email protected] #1
Buildnumber:
JSS15J.I9505XXUEMI8
Baseband Version:
I9505XXUEMI8
Never give out your imei number
Well the person above me said it. You just made a mountain out of a mole hill by giving out your imei to everyone on xda. Anyway, have you tried a factory reset? If that doesn't work take it to Best Buy and tell them Kies wrecked havoc on your device and they can re-flash your phone for free. Don't tell them it was your fault.
Sent from my SAMSUNG-SGH-I337
ToastyyX said:
Well the person above me said it. You just made a mountain out of a mole hill by giving out your imei to everyone on xda. Anyway, have you tried a factory reset? If that doesn't work take it to Best Buy and tell them Kies wrecked havoc on your device and they can re-flash your phone for free. Don't tell them it was your fault.
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
Don't think that's going to work. Going by his baseband he has an i9505.
jd1639 said:
Don't think that's going to work. Going by his baseband he has an i9505.
Click to expand...
Click to collapse
Yes i have an I9505
But is there a solution to fix this???
Please help!!! I'm really sad that this happend.. can do nothing on my phone
BG102 said:
Yes i have an I9505
But is there a solution to fix this???
Please help!!! I'm really sad that this happend.. can do nothing on my phone
Click to expand...
Click to collapse
I don't know what the problem is but you should be able to flash the stock firmware in Odin and get your phone working again. Double check this in the i9500, i9505, i9505G S4 forum. You can get the stock firmware from sammobile.com
jd1639 said:
Don't think that's going to work. Going by his baseband he has an i9505.
Click to expand...
Click to collapse
Samsung can't re-flash his phone??
Sent from my SAMSUNG-SGH-I337
ToastyyX said:
Samsung can't re-flash his phone??
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
He should be able to flash it himself. The i9505 is not locked down like the i337. It's an international version so he probably can't take it to best buy, which is what I was responding to.
Sent from my Nexus 5 using xda app-developers app
Oh duh... Have a point there.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Data enabled, but no internet connection
Hello,
I have the stock rooted i337 (AT&T), running on another provider network. I am aware that i337 is very difficult to do modifications due to the built-in by AT&T vicious locks to prevent using it with other network providers. This is the reason I did not flash ROM, because I am afraid to get my phone bricked and lose it entirely. Recently I subscribed to a data plan from a third party provider and I have 4G in the status line and HSPA in the data type, but I still did not have internet connection when WiFi was disabled, except that my Hotmail somehow worked. No other apps requiring internet worked. I spent a week researching the issue myself as well as working with the provider's tech support, but nothing worked. Two days ago, almost out of despair, I installed a new app called Opera Max, which is developed to route the unencrypted data to their Virtual Private Network in order to compress it and save the data use. As soon as I connected to VPN, all applications started working. I still have to turn Opera Max off when I use WiFi, because it disconnects my WiFi every few minutes, claiming that WiFi signal is too low. (My signal is very strong and no other devices have any issues with WiFi). However, this is a minor problem, considering that Opera Max saved my data plan.
It is still a mystery to me why Hotmail worked, but no other apps and why using Opera Max VPN solved the problem. If anybody has ideas, I will be happy to hear.
I must say that all data settings, including APN are checked, rechecked and correct, so this was not the issue.
Thanks,
Dan
I am also having connection issues after rooting my S4 i9505:
I am on a Telcel (Mexico) which is supposed to support 4G connections... However, ever since I rooted I can only access 2G/GSM networks. I have the official APN network configuration and I have tried two roms but still no luck...
Any advice would be most welcome.

Problems with galaxy s5 network

Hello guys! long time lurker, first time poster here.
I have a galaxy s5
recently the phone acted extremely weird when i first used it. So i flashed the phone and re-installed the android software which fixed all the weird problems i was having.
Now im still having 1 problem. with my SIM card installed i have full network (5 bars) when i try to make a phone call i get a "not registered on network" error. I remove my SIM card, the network is still present (5 bars)
I seem to have full signal at all times with or without my SIM card. The phone does not acknowledge the SIM when i put the SIM card in or when i remove it.
Did i do something wrong when i flashed my phone? i installed the same stock ROM that was on the phone with the proper carrier (videotron)
I need your help!
Thank you in advance.
i forgot to mention that the phone is rooted. If i could somehow figure out how to reset the carrier settings i think it might help.
GeoffreyM said:
i forgot to mention that the phone is rooted. If i could somehow figure out how to reset the carrier settings i think it might help.
Click to expand...
Click to collapse
have you tried going into settings, Mobile Networks, and then Network search? and let it sit and pick your own network? do you have another active sim you could maybe try?
Sent from my SM-N9005 using Tapatalk
hyelton said:
have you tried going into settings, Mobile Networks, and then Network search? and let it sit and pick your own network? do you have another active sim you could maybe try?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply.
I've tried selecting my own network manually serveral times with 2 different SIM cards.. It didn't change anything. I still have full service without a SIM card.
Maybe you flashed a wrong modem for your area, try to flash the right and newest modem for your area. If that takes no effect, contact your service provider.
Sent from my GT-I9505G using XDA Premium 4 mobile app

Tab 4 and standard calls.

Has anyone discovered a way to unlock the calling feature on the SG Tab 4 line of products yet?
Sent from my SM-T337T using Tapatalk
jhlarson1 said:
Has anyone discovered a way to unlock the calling feature on the SG Tab 4 line of products yet?
Sent from my SM-T337T using Tapatalk
Click to expand...
Click to collapse
Mine works for some reason already. The phone app and the text app are already there. Only works as a speaker phone or using a bt headset though.
Who are you with? T-Mobile here and I only have txting. Even try ed Activity Launcher to find dialer app, but no go.
Sent from my SM-T337T using Tapatalk
I did find speed dialer under contacts in Activity Launcher. I can apply a contact to speed dial number, but when I atempt to use said number. Message shows up... "Voice calls not supported." Beh... was worth a try.
Sent from my SM-T337T using Tapatalk
Decided to dive into Activity Launcher again. I found 'Voice Call Barring' under Device. Opened it up and come to find if i only new the passwords i can activate incoming and out going calls on the T337T. Now to figure out the passwords or find them online.
Sent from my SM-T337T using Tapatalk
-- Edit --
Tryed 0000 worked sort of... options turned on and off, but message popped up saying 'Network or simcard error.'.
jhlarson1 said:
Decided to dive into Activity Launcher again. I found 'Voice Call Barring' under Device. Opened it up and come to find if i only new the passwords i can activate incoming and out going calls on the T337T. Now to figure out the passwords or find them online.
Sent from my SM-T337T using Tapatalk
-- Edit --
Tryed 0000 worked sort of... options turned on and off, but message popped up saying 'Network or simcard error.'.
Click to expand...
Click to collapse
Sounds like you found the magic answer, however, your SIM card may only be provisioned for data only. Take the SIM out of your phone and try it.
Im going to try swapping my wife's sim with mine. If that doesn't work I think i'm going to just leave this one alone for the time being.
Sent from my SM-T337T using XDA Free mobile app
jhlarson1 said:
Im going to try swapping my wife's sim with mine. If that doesn't work I think i'm going to just leave this one alone for the time being.
Sent from my SM-T337T using XDA Free mobile app
Click to expand...
Click to collapse
did you figure this out-thread hung up with this when you seemed so close to resolution (either it worked or did not) thanks
i have tried a bunch of passwords and nothing, called tmobile and Samsung and they offer no solution at all, i am deployed and really need to be able to use the tab as a phone
joseluisgonzalez17 said:
i have tried a bunch of passwords and nothing, called tmobile and Samsung and they offer no solution at all, i am deployed and really need to be able to use the tab as a phone
Click to expand...
Click to collapse
in looking at the user manuals it appears the T337T does not have an additional microphone (for speaking into as in a phone call) unlike the T335 which does. This indicates to me that the T337t could not be used as a phone even if someone managed to get the phone app, modem etc all to work together (unless microphone arrangements were changed and even at that would not be worth the trouble-unlikely it would work well-as the folks using CM/AOSP on such tablet phone devices-no solution for echo issue due to speaker/microphone config)

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