Anyone having this problem? I switched my lock screen security over to the fingerprint scanner the other day, and I seem to be having some problems with it. It works ok. Like I can scan my finger, and the screen will unlock, but I keep randomly also getting asked for my alternate password, which is the other way that I can unlock it.
I'll unlock the screen with my fingerprint, then it will ask me for my password. I can hit Cancel, and it will still work fine, or if I enter the password, it takes me to the Lock Screen settings. It also randomly asks for my password if I'm just doing something random, like using Google Maps. And now, sometimes the screen won't even come on, when I wake the device. Black screen, backlighting lights up. What the heck??? Very strange. Please help, thanks in advance
fingerprint issues
Did you ever find the solution to this? I'm having this problem too.
wendyn said:
Did you ever find the solution to this? I'm having this problem too.
Click to expand...
Click to collapse
Sorry, I forgot that I also posted this on XDA. I'd received some responsed on Android Central.
Are you having all of the exact same problems? Or just some of them? Because I believe that I solved the problem of the phone screen occassionally being black on wake by moving all of my apps off of the SD card onto the device memory.
As for being randomly asked for my alternate password, I believe that this is because of an app called Worx Home that I recently installed so I could check my work email on my phone. I'm thinking it doesn't like having Fingerprint security. Do you have this app by chance? I can't verify this because I can't afford to remove the app.
fingerprint issue
It turned out my problem was Touchdown HD app for reading my GroupWise email. My employer requires more secure lock on my phone. Thanks for following up!
wendyn said:
It turned out my problem was Touchdown HD app for reading my GroupWise email. My employer requires more secure lock on my phone. Thanks for following up!
Click to expand...
Click to collapse
Ahh, so then I guess that confirms my suspicion about my work email app. Same problem, it wants a different security setting. You're welcome, and thanks for replying!
By the way, if anybody else is having blank screen on wake issues, one other thing I did at the time was uninstall the app Tasker. Not sure if that had anything to do with it, but it was one thing I did.
Related
Guys,
My Touch Diamond locks every few minutes on account of the Security Policy enforced by Exchange.
This creates a problem. If the phone is in locked mode and if the alarm has been set or a reminder comes up, there seems to be no option to dismiss it. I have to first unlock the phone and then press the bell like icon on the task bar and then access the reminder. The ringer keeps on ringing in the meanwhile. Its quite irritating especially if it is the morning alarm. This wasnt the case in TyTn II.
I have tried installing Zenyee, but even Zenyee doesnt work. The security policy still locks up the phone.
Has anybody else faced a similar problem?
Thanks,
vinayaksupekar said:
Guys,
Has anybody else faced a similar problem?
Thanks,
Click to expand...
Click to collapse
Yeah, I've had a similar experience. I use my MDA Compact IV as an alarm clock like I did with my HTC Touch. With the touch, I could snooze the alarm without unlocking. With the MDA I have to unlock. I'm even considering getting an alarm clock now!!!!
Mark
Same inproper behaviour with my touch.
I cannot dismiss my alarms even I unlock my device. I cannot see alarm reminder at all. I have to boot it up every morning after alarm. . I have same company policy in use due to Exchange.
Wow! Looks like we are the only guys facing this problem. None of the other Diamond users seem to be affected by this issue.
vinayaksupekar said:
Wow! Looks like we are the only guys facing this problem. None of the other Diamond users seem to be affected by this issue.
Click to expand...
Click to collapse
Maybe other people are using a free SW called "StayUnlock" that overrides your exchange servers security policy.......search for it on this site or on google.....
Download link is here: http://www.zenyee.com/wp-content/uploads/2007/01/zenyeecom-stay-unlock.zip
michi123 said:
Maybe other people are using a free SW called "StayUnlock" that overrides your exchange servers security policy.......search for it on this site or on google.....
Download link is here: http://www.zenyee.com/wp-content/uploads/2007/01/zenyeecom-stay-unlock.zip
Click to expand...
Click to collapse
Thanks Michi123, but Zenyee was the first thing I tried, it still locks the phone. Cant understand.
Thanks.
So i use an exchange 2003 server for all my email, contacts, and calendar but after flashing some of the new roms it seems my previous methods for disabling the lock no longer work.
I've tried lock picker, and even the instructions from keyguard controller on how to patch the Mail.apk but i still get the lock screen.
Does anybody know how to completely remove the lock screen? This is driving me nuts and i do not have access to the exchange 2003 server to change any settings.
Thanks for any help guys!
Ive had this problem and was driving me nuts. Today wanted buttons to be replaced, but they replaced the whole damn phone. Long story short after rooting.
I surpassed the exchange policy by this apk.
I did this.
adb push Mail.apk /system/app
Reboot...
Once done, i added exchange account, went through the whole setup.
After that i went back into the settings, security, device administrator- removed that, and went yes on all the warnings of it deleting. Then still on security screen, i turned off the screen lock/setup the pattern lock.
Hopefully this helps you out.
Oh and this was all thanks to this thread here:http://forum.xda-developers.com/showpost.php?p=10266578&postcount=307
but since your using an evo, and this Mail.apk works for me, id figure it work for you.
What about "no lock" by BoD ? I include it in my ROM and haven't had a case were it didn't work. Although I don't know what ROM you are using.
Sent from my HTC EVO 4G!
zone23 said:
What about "no lock" by BoD ? I include it in my ROM and haven't had a case were it didn't work. Although I don't know what ROM you are using.
Sent from my HTC EVO 4G!
Click to expand...
Click to collapse
This man speaks the truth, search for no lock in the market.
Perfect it worked! THANKS!!
And No Lock doesn't work for this issue...
Lol, yea don't think the other posters knew what we are talking about. Dipster is me
Sent from my PC36100 using Tapatalk
Whatabout that guy that modified services.jar and put a scipt in /system/etc? Is he still around. Tjat way not using no lock wont keep that app running
Agreed!
freditoj said:
This man speaks the truth, search for no lock in the market.
Click to expand...
Click to collapse
-Z
Long story short...i setup a fingerprint a few weeks back, didnt use it for a while and now I want to delete it.
Except now my phone refuses to recognise my fingerprint no matter which way i swipe it...
on top of that i'm retarded and forgot the alternate password too.
Is factory resetting the only way?
EDIT: Fingerprint is not set as my passcode, I just have it registered. My passcode is a separate PIN code.
Hellscythe said:
Long story short...i setup a fingerprint a few weeks back, didnt use it for a while and now I want to delete it.
Except now my phone refuses to recognise my fingerprint no matter which way i swipe it...
on top of that i'm retarded and forgot the alternate password too.
Is factory resetting the only way?
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Click to collapse
hi if you swipe your finger many times unsuccessful it gives you an other option..
unlock via Google.. use your Google account to unlock..
i hope this helps
z89x23 said:
hi if you swipe your finger many times unsuccessful it gives you an other option..
unlock via Google.. use your Google account to unlock..
i hope this helps
Click to expand...
Click to collapse
Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
Hellscythe said:
Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
Click to expand...
Click to collapse
Only way I can think of is if you have a custom recovery installed enter it and factory reset or something.
Sent from my SM-G900F using XDA Premium 4 mobile app
Hellscythe said:
Oh thanks, I don't mean I can't get into my phone.
I have a separate PIN code set as my passcode and I have a fingerprint that is registered that I want to delete, but to delete the fingerprint I need the alternate password, which i have forgotten lol. When I swipe it many times and it fails, it just asks me for the alternate password.
Click to expand...
Click to collapse
Oh i see what you mean now..
for now all i can think of is factory reset.. will try to find out..
Thanx
Update: I found this. But i dont know if this also removes the alternative password.. i just located my phone but i cant check anything else
cause im at work.. need my phone..
go online to android device manager log in with your google log in wait till it locates your phone u then click to lock your device it asks you for a new password. It over rides whatever password or lock feature u have on it. Then you get phone type the new password and boom problem solved.
https://www.google.com/android/devicemanager
Be advised--if you have registered fingerprints, perform a full/data Nandroid, and later restore, your fingerprints and alternate password may no longer work. The effect is the same as what the OP experienced. It seems like the only way to resolve the issue at this time is to reset.
This problem also affects the Note 4 and Edge. See thread here:
http://forum.xda-developers.com/note-4/help/bad-suprise-fingerprint-scanner-twrp-t2933878
http://forum.xda-developers.com/showpost.php?p=57807973&postcount=15
I am offering in the general Q/A forum $25 for anyone who comes up with a method to wipe/clear/delete the fingerprint registration when the registered fingerprints and alternate/backup passwords don't work.
The thread is here:
http://forum.xda-developers.com/general/general/25-via-paypal-to-1st-person-helps-reset-t2988027
A friend of mine is in real trouble. She bought her s5 for christmas and travelled. She took amazing photos and made National Geographic material videos, including of melting glaciers. when she was on a cruise for the new year, the phone locked her out due to the fingertip lock. The worse part: She wasn´t using it, when she got it from her coat pocket it was already locked. When she went to the Samsung store they told her to do a Hard Reset since the option to unblock with the google id wasn´t appearing. Before I found out that maybe she could´ve tried to unlock with samsumg lost my phone or google remote she did the reset and lost all her stuff. Tried 3 different recovery apps and all of them requires rooting. Not only we´re not confident enough, she wants to return it to Samsung and rooting voids the warranty. Is there any other way?
I even thought about taking the phone to a computer assistance to see if they can do something
Is this feature working properly for you ?
I have a Pebble Time Steel and I set it as a trusted device. It seems to work from time to time, but I keep having to use my fingerprint most of the time.
Theberge43 said:
Is this feature working properly for you ?
I have a Pebble Time Steel and I set it as a trusted device. It seems to work from time to time, but I keep having to use my fingerprint most of the time.
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Click to collapse
This seems related to an app I use to lock my phone from a shortcut : Screen off and Lock, it seems to not respect the Smart Lock feature. Anyone has a suggestion of a replacement app ?
Theberge43 said:
This seems related to an app I use to lock my phone from a shortcut : Screen off and Lock, it seems to not respect the Smart Lock feature. Anyone has a suggestion of a replacement app ?
Click to expand...
Click to collapse
Well, Google is your friend they say ... here is a replacement if someone is interested:
http://forum.xda-developers.com/android/apps-games/app-screenoff-soft-screen-offrespects-t2993259
Hello everyone, thank you for commenting on this publication.
Current place, Ecuador.
Phone purchased in amazon US.
Since 10/18/2018
No Root
Today I'm adapting to the phone, but when setting up the unlock with fingerprint reader it does not work, it does not detect me, it does not do anything.
In addition to making calls the sound is really low, somehow they have managed to increase the volume.
Thank you
patu92 said:
Hello everyone, thank you for commenting on this publication.
Current place, Ecuador.
Phone purchased in amazon US.
Since 10/18/2018
No Root
Today I'm adapting to the phone, but when setting up the unlock with fingerprint reader it does not work, it does not detect me, it does not do anything.
In addition to making calls the sound is really low, somehow they have managed to increase the volume.
Thank you
Click to expand...
Click to collapse
Just a guess, similar thing has happened to me.
bypass initial finger print setup ~> security & location ~> Fingerprint
If there is already a finger print profile there, delete it and re enroll your finger print. Good luck.
Twowong4words said:
Just a guess, similar thing has happened to me.
bypass initial finger print setup ~> security & location ~> Fingerprint
If there is already a finger print profile there, delete it and re enroll your finger print. Good luck.
Click to expand...
Click to collapse
Thanks Twowong4words
I tell you that the phone is new, there is no existing profile.
Also I tell you that for the gesture on android 9. It does not react.
How can I know that it just came to me with factory error.
patu92 said:
Thanks Twowong4words
I tell you that the phone is new, there is no existing profile.
Also I tell you that for the gesture on android 9. It does not react.
How can I know that it just came to me with factory error.
Click to expand...
Click to collapse
For fingerprint...
Try a reboot... That usually a vendor loading issue that comes and goes if you're doing any modding...
For gesture...
Settings, system, gestures, swipe up on home