unlocked AT&T LG G2 does not has Tmobile data - G2 Q&A, Help & Troubleshooting

Hi, this is my first post on XDA, i bought an unlokced ATT&T LG G2 last month and use it on T-mobile network, i was able to make calls and send/receive messages fine. i just changed my family plan from Classic to Simple Choice yesterday, and we were supposed to have unlimited data with 1 gb of 4g lte. When i tested the data plan on my sister's iphone 5, she was able to get online with the LTE icon on the notification bar. However, when i tested on my phone, it does not show H, 2G, 3G, 4G, or 4G LTE and i was not able to get online. i have contact T-mobile support, and they said my phone was already registered, all the information was provided correctly but i still has no luck getting my phone online. I have played with the data setting such as turning it on and off, the airplane mode and even restart my phone but i still have no luck. Does anyone has this problem? please help me. :crying::crying:

Double check tmo APN settings?

Sfkn2 said:
Double check tmo APN settings?
Click to expand...
Click to collapse
Thanks, i totally forgot about that

Related

Use T-mobile Htc Hd2 On AT&T 3G Network?

Hi guys, i have already searched the forums and cant find anything related to my title. Basically i would like to know if i could use my hd2 on at&t 3g network and how can i do it. I know i can unlock my hd2 by asking t-mobile but would it work on at&t? Thanks in advance
yeah it works on at&t network but not as 3g. It gets E which is the edge. If you search the forum there's a cab file that will program the phone so you can use data connection with at&t network. I got my phone unlocked via tmobile and have been using it with at&t for a couple weeks now without any problems.
SO you are basically saying that i can do anything i can already do with the phone on t mobile on at&t but except have 3g? So i would have to use edge as my data connection for internet? And how does sms work? Any settings to change to get it to work?
Install this cab file, its all you need to do
http://www.mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
I'm wondering, if the radio can be flashed to support AT&T 3G band, or components are different...
alexsemi said:
I'm wondering, if the radio can be flashed to support AT&T 3G band, or components are different...
Click to expand...
Click to collapse
No, can't be flashed to work on AT&T 3G. You would have to get the Australian Telstra 9193 model which uses the 850 band that AT&T uses. That's the only way to use AT&Ts 3G with the HD2. The bands are set in the hardware.
digitallysick said:
Install this cab file, its all you need to do
http://www.mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
Click to expand...
Click to collapse
Is there any settings/cab file for Rogers network in Canada?? Any help would be appreciated. Thanks
desiplaya172 said:
yeah it works on at&t network but not as 3g. It gets E which is the edge. If you search the forum there's a cab file that will program the phone so you can use data connection with at&t network. I got my phone unlocked via tmobile and have been using it with at&t for a couple weeks now without any problems.
Click to expand...
Click to collapse
how did you get the unlock code from t-mobile before 40 days of activation. That is what they told me when i asked for the unlock code. could you please share the secret....
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
this is incorrect. anyone can get the hd2 without contracts @full price of 450 plus tax. they will also unlock it in 1 to 5 days if you paid full price.got mine from wirefly, and had it unlocked in 2 days.
miguel4u2 said:
Hi guys, i have already searched the forums and cant find anything related to my title. Basically i would like to know if i could use my hd2 on at&t 3g network and how can i do it. I know i can unlock my hd2 by asking t-mobile but would it work on at&t? Thanks in advance
Click to expand...
Click to collapse
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
alsalahi said:
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
Click to expand...
Click to collapse
I have an HD2 on AT&T and everything works, but not fine! If I am browsing the internet and the phone tries to update the weather or mail, really anything else that accesses data in the background it will stop my data connection everywhere. It seems the only way to fix this is a hard reset sometimes, at the very least I have to exit the browser, open the task manager, kill everything, and turn off the data connection in the wireless controls and turn the data back on... My questions to the others who are using this phone on AT&T are 1) are you experiencing the same problems? 2) What did you do to fix this. I have installed the above mentioned cab file for settings and I have also manually entered the settings. I would love the phone even though it only has EDGE except it cant hold a data connection for more than 10 minutes at a time.
profclean2000 said:
I have an HD2 on AT&T and everything works, but not fine! If I am browsing the internet and the phone tries to update the weather or mail, really anything else that accesses data in the background it will stop my data connection everywhere. It seems the only way to fix this is a hard reset sometimes, at the very least I have to exit the browser, open the task manager, kill everything, and turn off the data connection in the wireless controls and turn the data back on... My questions to the others who are using this phone on AT&T are 1) are you experiencing the same problems? 2) What did you do to fix this. I have installed the above mentioned cab file for settings and I have also manually entered the settings. I would love the phone even though it only has EDGE except it cant hold a data connection for more than 10 minutes at a time.
Click to expand...
Click to collapse
Well due to the type of connection that EDGE is, you cannot be on the internet and talk on the phone at the same time. This would also go for all applications that use the data connection...only one at a time. This was the case on the pre-3G phones like the HTC Wizard (Cingular 8125).
alsalahi said:
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
Click to expand...
Click to collapse
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
praym said:
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
Click to expand...
Click to collapse
The phone cannot and will not get 3G when used on the AT&T network, despite what your icons show...the hardware simply isn't capable. Period.
Bought my unlock code through ebay for $14.00 and had the phone unlocked in 20mins. HD2 works great now.
praym said:
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
Click to expand...
Click to collapse
G = GPRS
E = EDGE
look them up on wikipedia if you want more info but.....
GRPS is older and slower than Edge, GRPS max speed in ideal conditions is somewhere i the upper double digits/ lower triple digits. You might be lucky to get into the 200kbps range with EDGE.
In the end both suck compared to being able to get tmobile's 3g signal which ive personally seen hit 5mbit/s here in tampa now that HSPA+ is deployed. Being able to get ATT's 3g might get you right around 1mbit if lucky. I dont know what if any plans ATT has for HSPA+ deployment
digitallysick said:
Install this cab file, its all you need to do
mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
Click to expand...
Click to collapse
(edited url cause I can't post as a new user)
I used this .cab file and while I can browse the web, I can't seem to send MMS pictures using my AT&T sim, are there other settings I have to change?
EDIT: I found the answer here, after a bit more searching! Thanks all, forum.xda-developers.com/showpost.php?p=6695081&postcount=13
I just bought the hd2 and planning on unlocking it to work on AT&T. I know that I will be getting Edge instead of 3g. But can someone plz explain to me how does it work as far as data plans and mms. Do i need to have a data plan to send mms or mms will be sent through edge. and as for data and web browsing , do i have to have a data plan or since when i go online i will be on edge so i dont need a data plan
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
90 Days, unless they changed it. 3 phones unlocked, 90 days between each.

[Q] Need help with unlocked Verizon Trophy

I bought a Htc Verizon Trophy and had it factory unlocked by Verizon . Popped in my AT&T sim card and it only gets edge and not 3G . I performed several hard resets and entered the correct APN settings and still no 3G. T-mobile sim card works also but edge is expected. Voice and Internet work great but I was under the impression that it was dual mode and has the AT&T 3G radios and should work on 3G.
Any suggestions or pointers on getting the 3G working?
Thanks
Download "HTC Connection Setup" under the HTC apps in the Market. Select AT&T from the settings and it should help you out.
Also, make sure your AT&T area offers 3G coverage. In my area of Northwest PA, 3G coverage is almost none existent. Basically, if your sim allowed 3G on another phone before, it should be okay (or check AT&T coverage map).
Be careful, I used this program to set my Verizon settings and now I can't get data on Verizon anymore. . Guess that's what I get for playing around.
TheXev said:
Be careful, I used this program to set my Verizon settings and now I can't get data on Verizon anymore. . Guess that's what I get for playing around.
Click to expand...
Click to collapse
Did you restore your trophy to a backup from before you used HTC connection setup? I just did the interop unlock for my trophy as well and I cant get 3G data back. Im hoping restoring the phone to an old backup will fix the problem. Verizon better not have somehow blocked our phones from getting 3G!

[Q] new to verizon galaxy S5

Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Just a thought, go to settings /more networks and make sure you have the correct network checked
New to verizon galaxy s 5
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
jokey321 said:
Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Click to expand...
Click to collapse
jokey321 said:
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
Click to expand...
Click to collapse
Wait... you put an AT&T sim in your phone? This is a Verizon forum. If I misunderstood, please tell me.
Just to be clear because you didn't state it in your post, you must unlock your phone prior to using a non-Verizon SIM. You can sometimes get these unlock codes from Verizon but you can also buy them online. I've used GSMLiberty.net with success before. After that, you should be able to pop in your SIM from the new carrier and begin using it right away. In some cases, you may need to manually add the correct APN for your carrier. Find these settings under Settings > More networks > Mobile networks > Access point names. Click the little plus icon in the top right and manually enter AT&T's APN information. You may need to Google that as I don't know AT&T's APN info.
I use my Verizon S5 on T-Mobile's networks with absolutely no issues, I assume it would be a similar experience for AT&T as well. For me, I put my T-Mobile SIM card in and could make calls and receive texts, but mobile data and MMS was not working properly until I manually added the correct APN information. After that, MMS, 4G LTE data and everything is working flawlessly.
You do not need an unlock code for a LTE Verizon phone. These phones are already unlocked. One must set the correct APN.
Do not buy an unlock code!
I have used my Verizon S5 with att and t-mobile.
Good luck.
Sent from my C6806_GPe using Tapatalk
thank you all
Thank you for your posts. Most of the phone works. When I leave a wi-fi area my phone goes to emergency calls only. When I go back to a wi-fi area the normal call service works again. I'm new to verizon and samsung. Wanted to use straight talk because i didn't feel like paying a fortune for service. I'll get it figured out some way.
Thank you again

OnePlus 3T T-Mobile VoLTE issues/fix

I know this has other threads, but I wanted to post something that helped me get VoLTE working that none of the other threads addressed.
Quick background: new to TMobile, new to the 1+ brand. Rooted, stock. I could get LTE, but I kept getting kicked to roaming AT&T H+ or 3G, couldn't get VoLTE, and very slows speeds even when on LTE. Tried every APN combo, network settings reset, factory phone reset, tried every *#*#4636#*#* preferred network type...nothing. Chatted in to 1+ asking if I could speak to technical support. The response was the only way to fix it was to factory reset (which I had already done) and downgrade OOS. The newest OOS has the T-Mobile optimizations, so downgrading makes no sense! Needless to say, the whole 30 min chat was a waste of time and just a bunch of weak canned responses with no attempt to really help or figure out how to escalate me to someone with some knowledge of the APNs and settings needed.
Out of desperation, or since I had tried every other possible trick, I went under my T-Mobile SIM, Network Operators, and toggled Auto Choose and manually chose TMobile 4G.
Boom, full bands 4, 12 and VoLTE, and normal speeds! Carrier aggregation is even working sometimes.
I don't know why Auto Choose doesn't know how to grab 4G permanently, but everything is working!
Does anyone have any idea why this fixed it? Since I choose 4G, will I lose my ability to get 3G in rural areas? I don't feel like there was much info on how VoLTE is provisioned on the phone.
What's everyone's experience with the preferred network settings? I'm currently in LTE/UMTS, and I don't have the LTE/GSM option that apparently everyone else has...?
Also, does everyone else have as sporadic speeds as I do? One moment it'll be 40 down, next it'll be 6? I know it has to do with bands, but should there be a way to even that out a little?
Sidenote: I really like 1+ mentality about rooting and software, since I have to have a rooted phone, but this experience really soured my first impression. Plus their 1+5 is a major letdown to me. I don't think I'll purchase anymore 1+ products.
Feel free to correct any misinformation in my post.
I also have noticed when I try streaming, webpages or speedtests the little LTE+ carrier aggregation kicks in to combine band 4 and 12 and I get pretty good speeds. See screenshot
My speeds do definitely vary on Tmobiles network. Isn't an issue for me, everything streams fine, also i haven't had an issue with VOLTE since I got the phone in February..
I noticed when I'm in a roaming area, instead of roaming now, I completely lose service. I believe this is because I manually selected TMobile 4G as my operator instead of auto, which would allow the phone to jump to AT&T. Any ideas?
So still having problems, but only when traveling. If I have network operator on "auto" it'll select AT&T roaming, but then it'll just stick then and never switch back to TMobile, even in full strength band 4 or 12 areas. I have to reboot, and toggle auto for it to grab a T-Mobile signal. Very irritating. This also kicks the phone off VoLTE, and I've yet to get it back. Not sure if this is TMobile or the phone's fault. Tried everything I can think of. Any ideas?
izzyfanto said:
So still having problems, but only when traveling. If I have network operator on "auto" it'll select AT&T roaming, but then it'll just stick then and never switch back to TMobile, even in full strength band 4 or 12 areas. I have to reboot, and toggle auto for it to grab a T-Mobile signal. Very irritating. This also kicks the phone off VoLTE, and I've yet to get it back. Not sure if this is TMobile or the phone's fault. Tried everything I can think of. Any ideas?
Click to expand...
Click to collapse
Get a new SIM card
Lancez said:
Get a new SIM card
Click to expand...
Click to collapse
Excuse my ignorance, but what would a new SIM accomplish, technically speaking that is?
FYI, my wife's HTC 10 does the same thing. That would make two bad SIMs unlikely?
izzyfanto said:
Excuse my ignorance, but what would a new SIM accomplish, technically speaking that is?
FYI, my wife's HTC 10 does the same thing. That would make two bad SIMs unlikely?
Click to expand...
Click to collapse
I've had same problem as yours, I went to T-Mobile store and told them what was going on. They switched my SIM card and problem fixed. I was told because my SIM was too old (4 years at least) that's why i was having such issue.
Lancez said:
Get a new SIM card
Click to expand...
Click to collapse
Lancez said:
I've had same problem as yours, I went to T-Mobile store and told them what was going on. They switched my SIM card and problem fixed. I was told because my SIM was too old (4 years at least) that's why i was having such issue.
Click to expand...
Click to collapse
Gotcha thanks, I'll give it a try! What's weird is our SIMs are only weeks old....
izzyfanto said:
Gotcha thanks, I'll give it a try! What's weird is our SIMs are only weeks old....
Click to expand...
Click to collapse
That's what I've been thru and got fixed. Hopefully it'll work for you too
New SIM, no change
This phone has the features I want, and T-Mobile has the speeds I want, but this is frustrating to be kicked to roaming and no VoLTE....
izzyfanto said:
New SIM, no change
This phone has the features I want, and T-Mobile has the speeds I want, but this is frustrating to be kicked to roaming and no VoLTE....
Click to expand...
Click to collapse
Sorry to hear that it didn't work out for you. I attached couple of screenshots just to show you that it's been working good for me after I switched SIM card.
Edit: have you tried to create a new APN instead of using the default APN?
Edit 2: I can show you my APN if you want
Sorry, must have not been clear. I can get LTE, just not automatically after going into a roaming area. It just sticks on AT&T roaming until I manually go back in and select TMobile 4G. The problem with that is when I do need roaming to work, it won't because I have TMobile 4G manually selected.
Another problem is that I can't get VoLTE to stay very long, in fact i haven't had it for a couple days, despite me being in a very strong LTE area.
I appreciate your help
Edit: yes, if I could see your APN that'd be great!
izzyfanto said:
Sorry, must have not been clear. I can get LTE, just not automatically after going into a roaming area. It just sticks on AT&T roaming until I manually go back in and select TMobile 4G. The problem with that is when I do need roaming to work, it won't because I have TMobile 4G manually selected.
Another problem is that I can't get VoLTE to stay very long, in fact i haven't had it for a couple days, despite me being in a very strong LTE area.
I appreciate your help
Edit: yes, if I could see your APN that'd be great!
Click to expand...
Click to collapse
Just create a new APN exactly as mine and see if it works
Hmm yeah that's the one I have too....
Btw, maybe I just needed to wait,, but VoLTE is working again, and it's reporting the correct IMEI (it wasn't before but TMobile told me that wasn't a big deal...I beg to differ because now my TMobile app is working whereas before it wasn't) Fingers crossed the new SIM did the trick! I'll know tomorrow when I commute to work and it starts roaming whether it'll reacquire T-Mobile and VoLTE
Quick update: I definitely have noticed an improvement in jumping off AT&T roaming back onto TMobile LTE. AND VoLTE is now sticking. But... I'm inclined to think it's something related to me not having my second Verizon SIM in. I have a company work number on a Verizon SIM that enables me to text and call from that number. Obviously data doesn't work but that doesn't bother me since I have TMobile unlimited on my personal SIM. When I insert my Verizon SIM in the second slot, my IMEI number changes in the testing menu, but not my settings info! What the heck? The IMEI number identifies the phone and shouldn't change...I thought? Very confused why part of my phone retains the correct IMEI and the testing changes. I instantly lose VoLTE and my TMobile app fails to authenticate.
What is going on???
UPDATE:
I popped my Verizon SIM in again (slot 1) and it's reporting the xx...15 IMEI (correct one on my T-Mobile account) and the T-Mobile SIM (slot 2) then drops to xx...07! I'm so confused! I thought the IMEI is NOT supposed to change because it identifies the device?? The ICCID is the SIM number? Why is Verizon SIM screwing this up?

moto e4 verizon end call

hello this is my first post
i unlock the moto e4 verizon with unlock code and it was unlocked but the phone cant make calls anyone else have this problem with the moto e4 verizon
What network u trying to use ? GSM services will only work for data and text .calls just end
Why don't you flash the stock images from the unlocked variant?
Be default, Verizon lock prepay phones from making call.
Although that's interesting because call works for me using Mint Sim. Try factory resetting as well.
Had the same problem, and then noticed that there was no APN listed. After manually entering the APN info from my other T-Mobile phone, I was able to make and receive calls without any trouble. Only thing was that the network drops to 3G during the call--not sure what to do about that.
maybe worth a shot
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
harkay1 said:
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
Click to expand...
Click to collapse
is it a one time thing or do you have to keep doing it?
How did u get the unlock code from Verizon prepay?
Sent from my Moto E (4) using Tapatalk
guest_2011 said:
is it a one time thing or do you have to keep doing it?
Click to expand...
Click to collapse
one time thing for me, has worked after reboots
picsles said:
How did u get the unlock code from Verizon prepay?
Click to expand...
Click to collapse
got the code from ebay
The Verizon E4 Plus works fine for me after unlocked. Tested with both AT&T and Tmobile with no issues. I purchased yesterday at Target for $99 and requested $2 unlock code yesterday. Got code this morning and it works great.
For some reason the device automatically drops to 3G when making or receiving calls. However voice quality is good if not HD.
Overall this is a pretty strong device for under $100...shame is you cant unlock bootloader.
Here's a video showing receiving call and dropping to 3G.
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
zero2duo said:
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
Click to expand...
Click to collapse
mine also drops to 3G. nothing can be done about it.
guest_2011 said:
mine also drops to 3G. nothing can be done about it.
Click to expand...
Click to collapse
Hmm...someone on Slickdeals replied to me saying for Cricket, to get "HD-Voice", you need compatible Cricket phones, which the Moto E4 Plus clearly isn't --> https://www.cricketwireless.com/support/apps-and-services/hd-voice/customer/compatible-phones.html
Not a big deal about having phone calls drop to 3G. I was just curious because people and the wiki mention to do that "phone 3G/LTE" workaround.
I can't add any APN. On the Settings, I get a message "Access Point Name settings are not available for this user". There is no way for me to add any APN. Mobile Data works on my T-Mobile SIM.
Edit: Never mind. My bad. I was juggling two of these phones and only one of them had a SIM card. The one with the SIM card allowed me to add an APN.
But I wonder now how this is going to work when I travel abroad and have to use a SIM that would roam across multiple networks. I'd have to add each one manually? Without knowing which networks are available?
Phone(verizon e4plus ) took an ota while on att sim (was sleeping didn't notice til now ) now I only get busy signal tone when I call out I still have not and text messages just can't call out again without that dial tone happening

Categories

Resources