S5 Keeps Disconnecting WIFI - Galaxy S 5 Q&A, Help & Troubleshooting

Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people

Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.

This didnt work still the same

Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.

Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
Set Google public DNS in your router

Ok i just found out its only doing it at home, i tried wifi and my work and it works perfectly doesnt disconnect and connect, but at home it does, though it never did it before and i didnt change or do anything to my router or my phone which i find very strange.
thanks for the help guys i appreciate it a lot, does anyone know what i can do?

have you found a fix to this yet? I'm having the same issue and getting ready to just return the phone and buy something else. My home network is fine, the other tablets, phones, laptops are having 0 issues, Yet my GS5 is either dropping or something, it seems to run horrible slow and things just time out.

Godmyster said:
does anyone know what i can do?
Click to expand...
Click to collapse
No, and the reason that we don't know is that you didn't provide any useful details about your situation.
If you think that someone can do more than make a random guess implies that you think that there are only one or two possible causes. But most issues, including this one, have hundreds of possible causes. So random guesses are not terribly useful. Nor are we psychic, so the only way to efficiently narrow it down is to look for anomolies in your configuration. Which you haven't described.
You should be providing as much technical detail as possible, e.g. what is your home router model & it's firmware version and configuration details, phone firmware version, any specific error messages, any observed pattern, a logcat if you can and anything else that seems relevant.

Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Have you tried changing the channel on your router?
Sent from my Nexus 7 using Tapatalk

Change the router channel
Change the router SSID
Default the router comfiguration
Change the router operating mode
Update the router firmware
Move the router to a different location
Use a different router
Unplug your neighbours new 50,000 watt pirate radio station
Update your phone firmware
Buy a different phone
Sacrifice a piece of triple chocolate gnocche cake to the pagan God of chocolate and wifi
All random guesses with roughly equivalent (and small) chances of success.
Or one could try troubleshooting the issue methodically.
.

Solution
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.

IranDev said:
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
Click to expand...
Click to collapse
I have teh same issue on my S5 Cricket. The WIFI does NOT disconnect. Its connected however I don't have internet connection. Turning the WIFI on and OFF fixes the issue, for a short while until it happens again in an hour. Sometimes I slick on a link and wait and wait just to find out the darn WIFI is not connected to the internet. (probably not even connected to my router properly eg, I cant see my laptop shared drives for example).
This has something to do with saving battery or somthing. WIFI internals shut down, even though the icon on top of the screen still shows I'm connected.

Smart Network Switch
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Your phone thinks that your WiFi is unstable and dumps the connection to go back to 4g. Why exactly, who knows, but it's easy to turn off the "smart" network switch. Simply hold down the WiFi icon for 2 seconds to get into the connections section. Right there at the top is the smart network switch section ... just uncheck the selection box. Easy.
Lastly, people like fffft need to get over themselves. The fix for the original poster's question was easy, but since fffft didn't know it, he decided to instead attack in order to make himself feel superior. How sad and pathetic does someone have to be to troll forums looking for opportunities to attack and belittle someone else?

minin0la said:
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
Click to expand...
Click to collapse
The issue is resolved simply by going to the advanced settings in Wifi and disabling 'Always allow scanning'.
Hope this helps.

same issue with my s5
Airax said:
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Click to expand...
Click to collapse
I had the same issue. I just tried the suggestion, turning of smart network switch in the wifi-advanced menu. Seems to be working so far!
Thanks!

Well I know that Smart Network is turning off wifi.. problem is that i have a fiber at home!! So what kind of problem smart network finds on my broadband?? ?

solution to wifi disconnect problem
I was looking for an answer to a different wi-fi question when I saw this.
I'm on AT&T with my S5.
Under the Wi-Fi settings I have an option for "Smart Network Switch" which says it Automatically switches between Wi-Fi and mobile networks to maintain a stable internet connection. Anytime a computer says it automatically does something for me; I typically say no thanks. I don't typically like my devices making assumptions of what I like, don't like or want to do. So I have that option unchecked. I never have an issue with the network stability once I've connected to a specific wi-fi connection.
Not sure if that will help you all or not. But thought I'd share.
so under Settings --> Quick Settings --> Wi-Fi you will find a check box option named "Smart network switch", untick it, this should take care of the problem.
leon.

Same problem
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?

The logcat doesn't contain any sensitive passwords.
816-8055 said:
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
Click to expand...
Click to collapse
I'm have the exact same problem.
Samsung Galaxy S5 (SM-G900T)
CyanogenMod (13.0-20151203)
Android 6.0 (Marshmallow)
Baseband (G900TUVU1ANE6)
Smart network switch: disabled
Always allow scanning: disabled
What's happening is as soon as my Wi-Fi finishes authenticating and connects, it is immediately disconnected and tries again. No other devices in my house are having any issues, so that eliminates the router. When I factory reset my phone the Wi-Fi begins to work again, so that eliminates my phones hardware. The confusing part is that I installed a bunch of apps such as AdGuard that could possibly cause an issue but everything worked and this started out of nowhere. Also, I factory reset my phone AGAIN and AGAIN, everything worked and out of nowhere while I was looking at my screen while idling, I watched as the Wi-Fi connection dropped and began the disconnect/reconnect loop...
I'm assuming it has to be a software issue because it only started when I updated to a newer Cyanogen. I'm about to test if other Wi-Fi networks have this problem and I'm also going to look through and post a log.
If anyone has any questions or suggestions that may lead to a fix, PLEASE help!
Thanks

Well I factory reset again, this time wiping the internal storage and everything is now fine. I did look at my logcat and there were Wi-Fi errors but I forgot to post them...

Related

[Q] Problem with wifi Samsung Galaxy 5 (i5500)

Hi, I've some problem with wifi connections. I own a lynksis wag54g2 wifi router. I can establish a connection, but after some times (it's not standard, it may vary), my device disconnect from the router and it's not able to reconnect. All that i can do is plug off my router (i take off the ac adapter) and when it's up again my phone can connect. it's very frustating, but i don't know what to do? i've tried setting something in wifi preferences' on my phone but nothing change. i've also flashed my firmware to the new one, hoping that it could fix that problem, but it didn't. someone could help me?
you can update the firmware to a newer one. this would fix your problem.
forum.xda-developers.com/showthread.php?t=781149
Hello.
I have a problem with WIFI on Galaxy 5 (i5500)(Europa) too. They have already changed my phone with new one, but the issue remains. So, for the second time now, I was able to connect my phone to my router for the first time, but after the first interruption or disconnection of WIFI I could not access to wifi anymore.
When I enable wifi in the phone starts ''connecting'' but then reports ''interrupted'' eventhough the signal is recognised as strong.
Firmwire version is the latest available. Router is encrypted with WPA2. Also I can access to router with my HTC Tattoo (Click).
Does anyone know the solution?
I have a decision to make(today), becouse If there is no solution to this I will change to another phone as I still can (Galaxy Spica).
Advise please.
Thanks a lot
What router do you have? have you tried with any other wifi network? i said that because my have this problem only with my router, and not for example with my girlfriend's one.
I found a little fix for my router, linksys wag54g2: open up the config page (192.168.1.1), go for wireless tab, select protection page and click on save settings. that reload the router and my phone is able to connect again.
Hi.
Thanks for your advice. There is some problem with router.. When I restart router the wifi on the phone works until swiched off or interruption becouse being out of range. When I try to connect to wifi again does not work unless I restart router again. ..catchy.. Interfering with mobile connection also makes the drop of wireless connection on my computer, so I need to restart router. I don't know the permanent solution. If anyone has any idea how repair this forever please let me know.
Best,
Thanks
Hi,
Here is my problem with my wifi with the galaxy 550.
For security reasons, my wifi network can't be detected (invisible). If i want to connect a new device by wifi, I must first set my wifi visible and then register my device.
Then I set my wifi as invisible again and the device can connect automaticaly to my network without "seeing" my wifi network.
Problem is that once i set my wifi as invisible again, my galaxy fail to connect because the network is unvisible.
Is there anyway to fix this ?
I have just read similar post on another thread and replied find it here
I ahvent installed anything, perhaps its to do with the handset if its locked to a particular carrier? just a guess and a question...
cheers
helper
try to use static ip!!
CaptainTim said:
Hi,
Here is my problem with my wifi with the galaxy 550.
For security reasons, my wifi network can't be detected (invisible). If i want to connect a new device by wifi, I must first set my wifi visible and then register my device.
Then I set my wifi as invisible again and the device can connect automaticaly to my network without "seeing" my wifi network.
Problem is that once i set my wifi as invisible again, my galaxy fail to connect because the network is unvisible.
Is there anyway to fix this ?
Click to expand...
Click to collapse
I have an answer! Hope it works for you.
My provider gave me really easy solution for wifi connection not connecting even though it was my own network with all the right info. It worked great the first time, then for some reason the phone locked in the "off" position. So I removed the battery to reboot (later learned the right way by pushing the volume button on the left and the power button at the same time)
Anyway, try this....
turn phone off - remove battery - remove sim card - wait a few minutes - reassemble - then the network should log on with no problem.....Good luck!
HeiDuDer said:
try to use static ip!!
Click to expand...
Click to collapse
Didn't work :/
Super1285 said:
I have an answer! Hope it works for you.
My provider gave me really easy solution for wifi connection not connecting even though it was my own network with all the right info. It worked great the first time, then for some reason the phone locked in the "off" position. So I removed the battery to reboot (later learned the right way by pushing the volume button on the left and the power button at the same time)
Anyway, try this....
turn phone off - remove battery - remove sim card - wait a few minutes - reassemble - then the network should log on with no problem.....Good luck!
Click to expand...
Click to collapse
Didn't work neither.
I have same problem after upgrading to 2.3.5 Wi-Fi shown as it is Active, but it is turning off and on and scaning and off again all times
htc tattoo
hellllllllllllllllllllllllllllllllllllllllllllllll llllllllp hellllllllllllllllllllllllllllllp
heeeeeeeeeeelp
helppppppppppppppppppp
I have same problem after upgrading to 2.3.5 Wi-Fi shown as it is Active, but it is turning off and on and scaning and off again all times
I have same problem after upgrading to 2.3.5 Wi-Fi shown as it is Active, but it is turning off and on and scaning and off again all times>>>>>>>>>>>>>>

Wi-fi not working when phone goes to sleep

My galaxy S4 connects to any network flawlessly and I can browse the web, etc. but when I press the power button to lock the phone or if the phone goes to sleep by itself, when I unlock the phone, I'm still connected to the wireless network, but I can't browse the web or do anything. I have to disconnect and reconnect for it to do anything (and sometimes it takes 5 mins. to find the network. it says it's not in range 90% of the time). I've set wi-fi to "always on" during sleep and I've also turned wi-fi power saving mode off in the hidden menu but it still doesn't work. Like I said, it doesn't disconnect but the orange down arrow flashes and I can't browse the web, etc. I actually wiped the phone and the problem went away for a few days but cropped back up yesterday which leads me to believe there must be some bug causing it but I have no idea what triggers it. Does anyone have any ideas on what to do?
Are you running stock rom?
theloneranger08 said:
My galaxy S4 connects to any network flawlessly and I can browse the web, etc. but when I press the power button to lock the phone or if the phone goes to sleep by itself, when I unlock the phone, I'm still connected to the wireless network, but I can't browse the web or do anything. I have to disconnect and reconnect for it to do anything (and sometimes it takes 5 mins. to find the network. it says it's not in range 90% of the time). I've set wi-fi to "always on" during sleep and I've also turned wi-fi power saving mode off in the hidden menu but it still doesn't work. Like I said, it doesn't disconnect but the orange down arrow flashes and I can't browse the web, etc. I actually wiped the phone and the problem went away for a few days but cropped back up yesterday which leads me to believe there must be some bug causing it but I have no idea what triggers it. Does anyone have any ideas on what to do?
Click to expand...
Click to collapse
Sounds like what I'm experiencing as well!
http://forum.xda-developers.com/showthread.php?t=2303379
Hey guys,
Just noticed something odd this last few days. The statusbar WiFi icon is dimmed; but I'm connected on WiFi just fine. I can browse, and the WiFi settings is showing all is OK. As in, I'm still connected to my SSID.
Anyone experienced this? What's the best way for me to pull logs? I'm a bit of an Android n00b.
The particular SSID is on a 5GHz AC channel (pretty sure it's on AC, or at the very least N), on TKIP+AES. I've read that the S4 had problems with D-Link routers on TKIP+AES, but I've got an ASUS running DD-WRT. I don't have any other problem with the other devices in the house on WiFi.
Running WanamLite ROM, with FauxKernel 3.
Thanks!
Click to expand...
Click to collapse
I should probably note, sometimes I'd have trouble connecting to the internet as well!
C13v3r0n3 said:
Are you running stock rom?
Click to expand...
Click to collapse
Yeah I am. I'm not rooted either.
hidea said:
Sounds like what I'm experiencing as well!
http://forum.xda-developers.com/showthread.php?t=2303379
I should probably note, sometimes I'd have trouble connecting to the internet as well!
Click to expand...
Click to collapse
I'm connected but I don't have internet so my problem is different.
theloneranger08 said:
I'm connected but I don't have internet so my problem is different.
Click to expand...
Click to collapse
I should clarify,
I'm connected to my router/SSID; but I can't connect to the internet.
But I'm trying out this new solution people have been suggesting.
I created a guest SSID on my router (ASUS RT-AC66U, on ASUS-Merlin firmware), and I pretty much disabled Intranet access on the guest account, and dropped TKIP.
Let's see if the problem will go away.
http://forums.androidcentral.com/sa...axy-s4-d-link-routers-wifi-issues-solved.html
hidea said:
I should clarify,
I'm connected to my router/SSID; but I can't connect to the internet.
But I'm trying out this new solution people have been suggesting.
I created a guest SSID on my router (ASUS RT-AC66U, on ASUS-Merlin firmware), and I pretty much disabled Intranet access on the guest account, and dropped TKIP.
Let's see if the problem will go away.
http://forums.androidcentral.com/sa...axy-s4-d-link-routers-wifi-issues-solved.html
Click to expand...
Click to collapse
Does it only happen when you lock your phone?
theloneranger08 said:
Does it only happen when you lock your phone?
Click to expand...
Click to collapse
yep. Locked and after sleep. I'll continue observing the problem, with the new solution I posted. I'll report back as soon as I know more (if the problem persists)
gametat manifes
hidea said:
yep. Locked and after sleep. I'll continue observing the problem, with the new solution I posted. I'll report back as soon as I know more (if the problem persists)
Click to expand...
Click to collapse
Unfortunately there's no option for me to create a guest SSID on my netgear router...
i believe this was/is a bug for the SIII. a quick search should bring you to a thread i was flipping through earlier for my girlfriends S3. I noticed it the first day I had my S4 but havent seen it happen since.
Go to your Wi-Fi, press the menu button and click advanced settings, there should be a option to "Keep Wi-Fi on during Sleep" if you want it on select always
LeKtRiCzzz said:
Go to your Wi-Fi, press the menu button and click advanced settings, there should be a option to "Keep Wi-Fi on during Sleep" if you want it on select always
Click to expand...
Click to collapse
I've already tried that. Also by default it's set to always on.
simbill said:
i believe this was/is a bug for the SIII. a quick search should bring you to a thread i was flipping through earlier for my girlfriends S3. I noticed it the first day I had my S4 but havent seen it happen since.
Click to expand...
Click to collapse
The two solutions provided for that bug are to set Wi-Fi to always on during sleep and to turn off the wireless power saving mode in the hidden menu (which can only be accessed by dialing a certain number). Neither of those solutions work.
No go, problem is still very much there for me.
So far I've:
1) Created a guest SSID, with only AES. Problem is still there
2) Loaded a different kernel (albeit a 9505 kernel). Problem is still there.
I'm rooted, running a different kernel and ROM than stock. I'm on Virgin Mobile i337M (Canadian S4). I've unlocked my phone through the Service Menu, I've also enabled my AWS bands, using the QTPS patch. Though I think this is all irrelevant, because theloneranger08 is running an unrooted phone.
So something must've cause the WiFi sleep issue.
EDIT:
What's the best way to go about logging the issue here? I'm a total Logcat newbie. I managed to set it up on my Mac; but not sure what sort of logging I should be doing. Cheers!
hidea said:
No go, problem is still very much there for me.
So far I've:
1) Created a guest SSID, with only AES. Problem is still there
2) Loaded a different kernel (albeit a 9505 kernel). Problem is still there.
I'm rooted, running a different kernel and ROM than stock. I'm on Virgin Mobile i337M (Canadian S4). I've unlocked my phone through the Service Menu, I've also enabled my AWS bands, using the QTPS patch. Though I think this is all irrelevant, because theloneranger08 is running an unrooted phone.
So something must've cause the WiFi sleep issue.
EDIT:
What's the best way to go about logging the issue here? I'm a total Logcat newbie. I managed to set it up on my Mac; but not sure what sort of logging I should be doing. Cheers!
Click to expand...
Click to collapse
Yeah I can't seem to get it fixed. I actually decided to call AT&T and they are sending me a new phone along with the necessary supplies to send my current one back. Hopefully it's a hardware issue and the new phone is fine. Although the fact that it worked for two weeks with no problems and wiping it got rid of the problem for a couple days leads me to believe it must be some bug in the software. Granted, I haven't come across hardly anyone (besides the people on this thread) with this issue so hopefully it is hardware related. I'll be so ticked if the new phone does the same thing...
I got a new phone and I didn't have any issues for a few days but now it's back. Anyone have any ideas?
theloneranger08 said:
I got a new phone and I didn't have any issues for a few days but now it's back. Anyone have any ideas?
Click to expand...
Click to collapse
Kinda impossible for two phones to have the same exact issue. Which lead me to believe this is a software bug.
Can you verify if you have "Check for Internet service" enabled, on Advance WiFi settings (Settings > WiFi > (tap menu) > Advance).
I restored my phone a few days ago, wiped it clean. I decided not to use this feature (it's off by default; but I had it on when I first encountered this issue), and I have yet to see the problem we had. I spoke to a friend who's a network engineer, it could be due to timeouts to the cell towers, whilst checking internet connection periodically, etc. etc.
hidea said:
Kinda impossible for two phones to have the same exact issue. Which lead me to believe this is a software bug.
Can you verify if you have "Check for Internet service" enabled, on Advance WiFi settings (Settings > WiFi > (tap menu) > Advance).
I restored my phone a few days ago, wiped it clean. I decided not to use this feature (it's off by default; but I had it on when I first encountered this issue), and I have yet to see the problem we had. I spoke to a friend who's a network engineer, it could be due to timeouts to the cell towers, whilst checking internet connection periodically, etc. etc.
Click to expand...
Click to collapse
No it's turned off. I've tried everything but I just can't find a fix. Is there anyway to somehow log the phone and see what runs when I put the phone to sleep? Is it possible that it's an app doing it?
theloneranger08 said:
No it's turned off. I've tried everything but I just can't find a fix. Is there anyway to somehow log the phone and see what runs when I put the phone to sleep? Is it possible that it's an app doing it?
Click to expand...
Click to collapse
If you're still having this issue, can you check into your Accounts setting? See if there's any sync error.
I had no problem for a few weeks after restoring my phone to factory setting. Then two days ago, the issue re-appear. The last thing I did was adding a new Google account (secondary account, for work). That's when the WiFi problem started appearing again. Then I noticed the sync issue on the newly added account, I had to uncheck certain options, and check them back again. Since then, the issue hasn't re-appear *crossing my fingers*
Way back in the day, I remember that WiFi indicators would look different if you have WiFi with internet access, but not connected to Google accounts (or have issues).
I know this is different than what we initially talked about; but I guess we're eliminating possibilities.
hidea said:
If you're still having this issue, can you check into your Accounts setting? See if there's any sync error.
I had no problem for a few weeks after restoring my phone to factory setting. Then two days ago, the issue re-appear. The last thing I did was adding a new Google account (secondary account, for work). That's when the WiFi problem started appearing again. Then I noticed the sync issue on the newly added account, I had to uncheck certain options, and check them back again. Since then, the issue hasn't re-appear *crossing my fingers*
Way back in the day, I remember that WiFi indicators would look different if you have WiFi with internet access, but not connected to Google accounts (or have issues).
I know this is different than what we initially talked about; but I guess we're eliminating possibilities.
Click to expand...
Click to collapse
Update: My phone works fine on 5.1 ghz bands but not 2.4 bands. Very weird...

WIFI - Issues all over again

Does any one remember the cure for the WIFI issues on previous galaxy handsets it might be a similar issue im seeing on the S5.
When i return home the WIFI doesn't automatically connect it states "Network disconnected. Sign in again" in the pull down then when i click the notification it takes me to the WIFI setting and it states "Sign-in is required" if i click on the network and click connect its all happy again and connects!
Has any one else seen or solved this issue im seeing it on both mine and the Wife's S5 but everything else connects happily without a problem.
TunaFlapjack said:
Does any one remember the cure for the WIFI issues on previous galaxy handsets it might be a similar issue im seeing on the S5.
When i return home the WIFI doesn't automatically connect it states "Network disconnected. Sign in again" in the pull down then when i click the notification it takes me to the WIFI setting and it states "Sign-in is required" if i click on the network and click connect its all happy again and connects!
Has any one else seen or solved this issue im seeing it on both mine and the Wife's S5 but everything else connects happily without a problem.
Click to expand...
Click to collapse
Did you save your password after sign in?
KBEscalona said:
Did you save your password after sign in?
Click to expand...
Click to collapse
It doesn't ask you to save a password if i forget the network and re-enter my password it will connect the the next time i leave the house and return it will ask me to sign in again and not reconnect automatically
Same issue - Alernate FIX -
Had the same issue, tried the resolution of
Step 1 Go to the home screen on your phone.
Step 2 Select the telephone dial pad.
Step 3 Dial *#0011#
Step 4 Press the settings button on phone and select wifi.
Step 5 You should see the safe wifi button on so just press it so it turns off.
Reset connection (forget connection then established connection again) seem to work, but then battery life was horrible. Unfortunately didn't think it was a good trade and turned safe-mode back on. Working fine for awhile, then Network Disconnected alert, days later. So as a fix,
1. >Wifi >Advanced >Disable (uncheck) Smart network switch.
2. Forget connection, then establish connection again. Works no issues.
One of the benefits of the Samsung Galaxy S5 is the battery life, why would I want to sacrifice that and have my battery dead in the late morning, hope this helps.
wifi works great for me
great for me
wifi works great for me Thank you
fix please
Nope the fix doesnt work
the same issue all over again
please help
your problem is in access point config
check your access point configuration security

[Q] New S5 not automatically connecting to WiFi

Hello everyone,
Last week I upgraded my S4 to a brand new S5 on T-Mobile and currently it's stock and unrooted. It works great, except it won't automatically connect to WiFi. Every time I encounter a known WiFi it'll say Sign in Required. I'll press Connect and it'll then connect and function perfectly.
This smells like a software bug to me, but then I'd expect more posts on this topic (I didn't see any posts on XDA, and posts elsewhere were unhelpful).
What I'd ultimately like to know is if this is a hardware defect and I should get my phone replaced before it's too late, or if this is something that a software update (or rooting and flashing) will fix. Or of course it could be neither...
Thanks!
I have the same probblem and I am dying for a solution. I've spent hours googling and testing different things to no avail.
I am going to try to bring as much detail as I can, hopefully someone can pitch in.
Things I have read might work:
"forgetting" the connection and recreating it
Turning off and turning back on
Turning off, removing the battery
Turning off, removing the battery and the sim and waiting a minute (seems like voodoo to me)
Factory reset
I've tried everything, bar the factory reset which I am reluctant to do, specially when people's answers on forums said it wasn't a solution.
To try and shed more light, I would also add that:
It does this with any network (so it's not channel/router issue)
It does this consistently (and since I got my phone)
It finds networks, but just won't connect
It always connects fine if I pick the network (so it's not a distance/bad reception issue)
My phone is unrooted and stock and I have no weird apps (only popular/regular ones, social media, news, and so on)
My options are set correctly (notifications for open networks is checked and wifi is on)
I really hope someone can help as I rely on wifi a lot, and this is kind of a deal-breaker for me.
So I found a psuedo-fix here: http://forum.xda-developers.com/showthread.php?t=2723486
The key part being:
1. >Wifi >Advanced >Disable (uncheck) Smart network switch.
2. Forget connection, then establish connection again. Works no issues.
Click to expand...
Click to collapse
This has "fixed" it for me, but it also means I no longer have Smart Network Switch which is kinda annoying, albeit less annoying.
A true solution would be lovely.
ForestHunter said:
So I found a psuedo-fix here: http://forum.xda-developers.com/showthread.php?t=2723486...
Click to expand...
Click to collapse
Tried, didn't work for me.
I now have factory reset and let google reinstall all my apps.
Until now, auto-connect works.
The only thing I didn't do this time that I did last time is deactivate a bunch of samsung apps that come pre-installed.
wi-fi won't auto connect to S5
ForestHunter said:
Hello everyone,
Last week I upgraded my S4 to a brand new S5 on T-Mobile and currently it's stock and unrooted. It works great, except it won't automatically connect to WiFi. Every time I encounter a known WiFi it'll say Sign in Required. I'll press Connect and it'll then connect and function perfectly.
This smells like a software bug to me, but then I'd expect more posts on this topic (I didn't see any posts on XDA, and posts elsewhere were unhelpful).
What I'd ultimately like to know is if this is a hardware defect and I should get my phone replaced before it's too late, or if this is something that a software update (or rooting and flashing) will fix. Or of course it could be neither...
Thanks!
Click to expand...
Click to collapse
I have been having the same issue. I can't get any answers either. It really is frustrating. I am going to keep trying to find out. When I called the T-Mobile store they said that I could bring it back w/in the 14 days & replace it and I may do that if I can't get an answer for the problem! If you happen to find out what the answer is PLEASE post and let us know! Thanks
My wife has the same issue with not auto connecting. She has a AT&T S5 that is not rooted....thanks to AT&T putting her in prison lockdown. I think it could be something with the last update because her phone used to auto connect just fine and now it doesn't. The strange thing is that she just now noticed it not connecting and she had took an update that was a few weeks ago or whenever it actually was and now we don't really know for sure if it's really just now an issue or has been since the update....imo I think it could be something with the update.
I have an S5 as well with no issues, but then again, I have the TMO that's rooted and carrier unlocked running custom rom.....thanks TMO for not being D***'s like at&t
Solution!
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
I seem to be having this problem now, however I tried doing what you suggested and I don't have the path you mentioned, how do you get to it?
cgdart said:
I seem to be having this problem now, however I tried doing what you suggested and I don't have the path you mentioned, how do you get to it?
Click to expand...
Click to collapse
use a program like "root explorer" or "ES file explorer" and navigate to your root folder ( / )
then follow the path /data/misc/dhcp/ , you will find the files i mentioned there.
omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
Im reviving this thread, I have this issue also. And with my "unlimited" tmobile bandwidth of 2gb, this bug is completely screwing me over.
I quoted this post since you just claim its Android and DHCP, if thats the case, wouldnt all android phones just not work like the S5?
omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
Finally..it's work for me..tqvm
Hey I'm having the same issue, only with my work open wifi. The phone will be aware there is a wifi and it tells me to sign in. I go to the wifi settings and tell it to connect it does, but if it drops for any reason it won't automatically connect again, I have to go through the same thing every time.
I read this in a previous post:
"use a program like "root explorer" or "ES file explorer" and navigate to your root folder ( / )
then follow the path /data/misc/dhcp/ , you will find the files i mentioned there."
I have X-plore and went to the root/data folder, but there was nothing in the data folder - Do you have to be rooted for this to work?
Any help would be appreciated.
Samsung Galaxy S5 - Koodo - Unrooted
solved mine by follow this guide
http://forum.xda-developers.com/showthread.php?t=2547356
Sent from my SM-N9005 using Tapatalk
It works fine on my home network and others that I have a username and password for. The issue is WIFI hotspots at coffee shops and work and such, where I don't have access to the router settings.
I have an app that does an auto login when it recognizes that you need to sign in once it connects to wifi, and it works when I tell the phone to connect, but the phone will never connect automatically - I have to go into the WIFI settings and tell it to connect manually every time.
I have the 'Smart Network Switch" unchecked, and I have 'forgotten' and reconnected several times but it still happens.
Samsung Galaxy S5 (SM-G900W8)- Koodo - Unrooted
omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
Thanks. This solved my problem ?
I had a corrupt .keystore on my S5 and the fix I found by googling was to do a reset of the device.

wifi connected No internet

This is the problem that i am getting.. Wifi connected No internet... please some one help me.. is it modem related problem ?
tell us something more.
did you trie different wifi? maybe router has some specific settings
I tried different routers... but having same problem... whenever i connect wifi...its working fine..but after some time net gone...and i get this message in wifi settings...wifi connected No internet... i tried different roms but stil having same problem
I have a similar issue
S7 connects to WiFi but can not use any co sections through apps
The browser works though.
It only happens on my bt home hub WiFi .
Bt says there is no fault on the line (other devices connect fine)
Samsung says the phone is fine
The issue is seemingly the s7 and Google have an issue with ipv6
But at start when i bought my s7 edge..i had no such problem... wil there be any solution
I had this problem too after nougat update but at the end it was a router configuration problem.
So whats the router configuration...kindly share some steps
What if i go back to marshmallow ? Wil it be safe ?
This is also a problem I have been getting in the last week or so. I have had the phone over a year. Not sure if it could be a recent update that is causing this?
Mine started 3 weeks ago. I didn't update anything on the phone or router.
Will it be good to go back to android 6.0? Will it be safe?
Check your time on your phone. Sounds dumb but if it's not set to the right time, your Internet won't load.
also smart switch could be the problem.
I've had an issue a few times, when wifi turned off and was trying to connect again, but smart switch foocked up wifi.
try disabling all weird features in wifi settings
time is set and no smart switch problem also.... what should i do now
I also have a Pixel C and I get this issue on that as well so it's not just s7 edge related.
Oh thats strange that even Pixel phone also has this problem... what wil be the solution
I get the notification from Google about making your connection secure. I used to accept it. Now when I forget the connection and get offered it again I refuse. This seems to be working for me.
I am also experiencing this problem after the nougat update and after the March security update. The WiFi notification gets the exclamation point and I have to cycle connection. I have changed nothing and I have verified nothing has changed in my settings. No other brands of phone or tablet in the house are experiencing this problem.
jimbobalu said:
I am also experiencing this problem after the nougat update and after the March security update. The WiFi notification gets the exclamation point and I have to cycle connection. I have changed nothing and I have verified nothing has changed in my settings. No other brands of phone or tablet in the house are experiencing this problem.
Click to expand...
Click to collapse
Did you get the notification from Google about securing your Wifi network? If you accepted then forget the network, rejoin and the reject the offer in the future. It worked for me.
mightywhites29111971 said:
Did you get the notification from Google about securing your Wifi network? If you accepted then forget the network, rejoin and the reject the offer in the future. It worked for me.
Click to expand...
Click to collapse
Nope, never got that notification. Tried forgetting and then reconnecting, no notification, and still WiFi sporadically says no internet when connected.

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